The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact IEEE Computing Now Putting social back in society. George K. Thiruvathukal, Ph. D. Loyola University Chicago Department of Computer Science Center for Textual Studies and Digital Humanities IEEE Computing Now and Computing in Science and Engineering Magazine Workshop on Users, Usability and User-engagement Based on e-Research, and Web 2.0 George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact Outline 1 The IEEE Computer Society 2 Enter Computing Now 3 Going Social 4 Going Mobile (Maybe) 5 Scholarly Impact George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact Disclaimer The views expressed in this presentation are my own and do not necessarily reflect the views of the IEEE Computer Society and the other hard-working and dedicated volunteers and staff members connected to this effort. George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact What is the IEEE Computer Society? With nearly 85,000 members, the 62-year-old IEEE Computer Society is the world’s premier organization of computing professionals, with rich offerings in publications, standards, certifications, conferences, and more. As the largest society within the IEEE, the Computer Society serves nearly 85,000 computing researchers and practitioners worldwide. By way of comparison, Association for Computing Machinery has 95,000 members (very similar profile but has significantly more resources). George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact Who are the actual users? academics in computing-related disciplines (e. g. computer science, information technology, computer engineering) information technology professionals students libraries (not all of our users are necessarily human) corporate clients (ditto) hobbyists? A very large market that we likely do not serve terribly well. George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact A Look at Member Benefits From the IEEE Computer Society home page, member benefits include: Access to the Computer Society’s Digital Library (CSDL) Access to development software from Microsoft Access to 600 technical books from Safari Books Online Access to 3,000 courses powered by Element K and available in 10 languages Valuable networking opportunities through membership in your local chapter George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact Digital Library Benefits All 27 Computer Society peer-reviewed periodicals with full archives, covering the spectrum of computing and information technology 3,300+ conference publications from around the globe 320,000+ quality articles and papers for serious research or quick answers George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact Reality Check Access to the Computer Society’s Digital Library (CSDL): Many users get content via institutional library subscriptions. Access to development software from Microsoft: Many users and corporations have MSDN subscriptions, often at near-zero cost. Access to 600 technical books from Safari Books Online: Many libraries subscribe to this and sites like Books24x7. Access to 3,000 courses powered by Element K and available in 10 languages: This is a clear benefit. Valuable networking opportunities through membership in your local chapter: This is a unique benefit. It is unclear whether chapter membership requires society membership. George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact Concretely, this leaves... digital library training courses member networking through local chapters Computing Now is focused on making the digital library and member networking possible using state-of-the-art techniques and technologies George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact Important Consideration: Generations and “New” Media Baby Boomers (Post WWII): Various print and broadcast media. Generation X (1961-1981): They were the first generation with widespread access to television during their formative years. Generation Y (1970s-2000s): The earliest suggested start dates are the mid to late 1970s and the latest suggested end dates are the early 2000s." This generation happens to coincide with most of the personal computing era and the [early] internet (dial-up and BBSs). Generation Z (WWW birthday to present): "Digital Natives" or "The Internet Generation" Many of us overlap with these generations; however, it is indeed hard to let go of certain habits. George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact A look at Generation Y/Z A top student who has co-authored a paper with me for an IEEE CS conference. Are you a member of IEEE or ACM? “I don’t see a lot of value in it other than the ability to download papers.” Are you a member of any other societies or organizations related to CS? “I’m a member of the Free Software Foundation (FSF). I don’t get any real value out of that other than knowing that they’re funding cool software projects.” “and nearly all papers I’m interested in are available free. when they aren’t I’ll contact the author and ask for a copy or just bounce through a LUC (my university) box to get it.” I stress that this is non-scientific. However, I sense declining interest based on informal polling of students over the past 3 years. George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact Are our users taking usability into their own hands? increasing number of institutions requiring faculty publications to be available open access and institutional repositories (e.g. eprints open source project) IEEE CS allows authors to disseminate “private” copies in most cases (copy of PDF linked to home page) Sites like myexperiment.org are social portals for sharing scientific workflows and research plans. Open source projects (including those of a research nature) are self-organizing communities for sharing code. Why don’t we connect to them? George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact Nevertheless I am a proud member and volunteer of the IEEE Computer Society and want to see it flourish on the modern web (>= 2.0). There are significant user engagement challenges and opportunities to ensure success. Our efforts are almost two years old and are beginning to gain significant traction and interest. The show must go on. Our future depends on it. George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact What is Computing Now? one-stop source for new print and online content from the IEEE Computer Society’s 13 peer-reviewed magazines selections from our journals and conference proceedings we highlight cross-publication coverage of hot topics such as green computing and social networking as each magazine goes to press, we also post [some] articles and departments, which are free for a limited time technology news book reviews calls for papers from Computer Society magazines and journals, and podcasts and video George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact Who is Computing Now? (Leadership) Dejan Milogic, Editor in Chief, Hewlett-Packard George K. Thiruvathukal, Loyola University Chicago, Associate Editor Doree Duncan Seligmann, Avaya Laboratories, Associate Editor Christian Timmerer, Klagenfurt University Austria, Associate Editor Mark Baker, University of Reading, Associate Editor Brooke Miner, IEEE Computer Society, Digital Products Editor Steve Woods, IEEE Computer Society, New Media and Production George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact Business Challenges IEEE and IEEE Computer Society are organized not-for-profit not-for-profit != not-for-pay current business model depends on membership dues (partly) and revenue from publications (mosty) Interesting business question? Are there more than O(105 ) paying customers or freeloaders expected now or in the future? I’m not a business person, but the answer to this question is important for tweaking or replacing the business model. George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact Locked Digital Content One of our biggest assets is the CS Digital Library, which requires a subscription. Question: How do you enable “social” scholarship when the content cannot itself be accessed without a subscription? We could at least support the e-Reader notion of clipping for in-line commentary/analysis. Question: What is the incentive for scholarship (commentary) about scholarship? Seemingly, we should pay contributors for comments (in the spirit of reciprocity). Question: Why should scholars and professionals proliferate copies (possibly non-authoritative) of their published articles? Question: Does locked content hamper overall impact? Are there more than 85,000 who would be interested in any of our content? George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact A Miscellany of Web 1.0 Usability Problems a number of silos (chapters and technical committees) that don’t seem to be connected to our general site in some cases, the silos are establishing their own (competing) infrastructure menus are a problem? consistent navigation with inconsistent experiences in part, a self-created problem arising from being an effort within a society, within an institution; feels very 1.0 at times still struggling with commenting should we host it ourselves or leave it to others (e.g. Friendfeed)? If so, what is the preservation model? constraints associated with integrating with different systems cumbersome sign-up process; web 2.0 is about quick/painless sign-up George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact How we’re using social networking Synthetic Twitter feeds LinkedIn group (leveraging professional networking) Facebook group (general social networking) I won’t go into all of these but will say a few words about Twitter. George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact Twitter @computingnow is our Twitter feed It is primarily automated by using TwitterFeed. What is fed? news articles, new IEEE articles, new CN theme notifications, editors’ (that’s me, among others) blogs George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact TwitterFeed Service for transforming RSS feeds into Tweets Allows for selecting by category (a feature used but not limited to blogs) We now pause for a brief demo of our TwitterFeed setup. George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact Diversion: How to properly “tweet” an article? Tweet the title? Perhaps, but many journal/article titles are not written to attract general interest. Tweet the abstract? In print media, we think of 250 words as concise. Tweet length of 140 words suggests ~28 words, or right around 10% of the abstract. Factoid: According to Blogmundo, the average English word length is 5.10 (perhaps a bit longer for scientific/technical articles). Need to rethink the entrenched print publishing model to include an abstract of the abstract (a recursive concept). George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact A Recent (and Good) Article Future Imperfect by Vinton G. Cerf As the second decade of the 21st century dawns, predictions of global Internet digital transmissions reach as high as 667 exabytes (1018 bytes) per year by 2013 (see http://telephony online.com/global/news/cisco-ip-traffic -0609/). Based on this prediction, traffic levels might easily exceed many zettabytes (1021 bytes, or 1,000 exabytes) by the end of the decade. Setting aside the challenge of somehow transporting all that traffic and wondering about the sources and sinks of it all, we might also focus on the nature of the information being transferred, how it’s encoded, whether it’s stored for future use, and whether it will always be possible to interpret as intended. Read more » George K. Thiruvathukal, Ph. D. Computing Now If we tweet the bold text, it is unlikely anyone would want to read it (including Cerf in the tweet might help). Someone needs to translate techno mumbo jumbo into a tweetable summary. Current information system provides limited support for additional metadata. Possibility: Push the issue of titles/abstracts upstream; require human-comprehensible description as part of CS style guide. Downside: Still need to fix the existing DL articles. How Engaging are We? Newsletter has over 64,000 subscribers and is reasonably succeessful 21% open rate, 3-6% avg click-through rate Monthly traffic: 35,000 page views by 10,000 unique visitors Social initiatives a work in progress @computingnow has 620 followers (best of the 3 so far, still not 1% of membership) CN facebook page has 320 fans CN LinkedIn group has 433 members Generational issue? Usability issue? Usefulness issue? This is TBD. The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact Mobile Challenges Site not yet designed to work with mobile web browsers; need for mobile “profiles” concept. Even if the site were mobile-capable, the content is not mobile friendly PDF not mobile friendly for small devices and e-readers (too wed to the printed page concept for its own good) ditto for HTML, although the remedies are simpler No support for growing mobile need: e-readers existing content not easily transformable into spartan e-book formats (Kindle, ePub). mathematical content and complex diagrams Distraction-free reading seemingly important, especially in an era where fewer people appear to be reading (http://www.theatlantic.com/doc/200807/google). George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact readability.com “READABILITY is a simple tool that makes reading on the Web more enjoyable by removing the clutter around what you’re reading. Follow the steps below to install READABILITY in your Web browser.” Explanation at http: // lab. arc90. com/ experiments/ readability/ . Web 2.0 approach inspired by e-readers. JavaScript approach that inspects the DOM for the content and renders it for e-reading (albeit confined to a browser session). George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact CRA Tenure/Promotion Best Practices Written by Snyder, Patterson, and Ullman (three CS researchers who probably require no introduction) A call to rethink the notion of promotion and tenure to expand the focus to more timely publication (conferences) and artifacts (software, chips, etc.) Despite being written in 1999, it is remarkably ahead of its time considering our current efforts in the IEEE CS (and in the ACM). George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact How social media can help with matters of impact. Scholars must establish that their work has impact. Counting publications easy; counting citations (one form of impact) is less easy and in some cases error-prone. Allowing for open commenting on all publications could be a way of measuring impact of modern scholarship. Aside: Articles that generate extensive discussion, positive or negative, could be construed as having high impact. Possible replacement for letters written in responses to journal articles? Making it easy to connect other artifacts to published papers would allow us to distinguish software that is “just useful” from that of academic value. George K. Thiruvathukal, Ph. D. Computing Now The IEEE Computer Society Enter Computing Now Going Social Going Mobile (Maybe) Scholarly Impact Parting Thoughts Computing Now is in its infancy. We’re not there yet but are making forward progress to engage our members. Present site (based on LifeRay) does not “feel” like a web 2.0 site. We (as volunteers) are looking at hosting options (more savvy CMS for web 2.0, Wordpress MU, Drupal, others) Need to gain better understanding of our users and what they want from the society. We still don’t have a clear handle on this issue. Regardless of what members want, being savvy in current methods is vital to attracting the new generation of computer scientists/engineers (Generation Z and beyond) Incentivizing participation may be necessary (e.g. using social capital to get a discount on renewal for one year?) Mobile + detached likely to be important as books “mount a comeback” through solid e-reader and Kindle sales. CN2Go George K. Thiruvathukal, Ph. D. Computing Now