David Phillips Business Advisory Committee Chair Appointed by the Mayor “I appreciate the opportunity to serve on the BAC with a very capable group of people as we support the City’s economic development efforts, particularly for small businesses.” David is the founder of Faster Glass Consulting, an innovation advisory firm that helps organizations learn and apply the principles of human-centered design to: (1) solve “wicked” problems, (2) develop new products and services, and (3) intentionally design experiences for customers, employees, or other stakeholders. Equal parts educator, consultant, and instigator, David empowers leaders to strengthen their organization’s innovation capabilities by tapping into the ideas and imagination of their people. He also pushes them to question assumptions and stretch their thinking about their challenges and opportunities. Before forming Faster Glass in 2010, David spent six years at Bank of America where he developed and led programs focused on integrating the principles of innovation into a Six Sigma culture. He also served as a subject matter expert “on loan” to China Construction Bank as they built their new product innovation lab. Prior to his time in financial services, David served in a wide range of capacities in public accounting, public education, and the U.S. Air Force. David draws on his diversity of experience to approach situations from different perspectives and to enable others to do the same. Based in Charlotte, David also enjoys being a husband, father, photographer, and musician, even as he is often reminded of his amateur status in all four endeavors. Corporate Communications & Marketing 600 East Fourth Street, Charlotte, NC 28202 704-336-2396