Proceedings of 8th Asian Business Research Conference 1 - 2 April 2013, Bangkok, Thailand, ISBN: 978-1-922069-20-7 What makes profits of low-technology SMEs grow? Gaku Funabashi* This paper examines factors for the growth of profit in low-technology small and medium enterprises (SMEs) using firm-level data for the Indonesian manufacturing sector. The foremost measure to evaluate businesses is profit. Yet, most studies that examine the growth of SMEs in low- and middle-income countries use employment numbers for evaluation because of the difficulty in obtaining financial data from small firms. Results from linear regression estimation indicate that there is no substantial association between profit growth and firm characteristics, sectors or location. However, these results also show that new product development and quality improvement significantly impact profit growth. Moreover, an in-depth analysis of sales quantity and price changes for each product revealed that a more significant variable, unit raw material cost reduction, was induced by efforts for developing existing and new products, but not vice versa. JEL Codes: O17 and P42 1. Introduction Governments in many low- and middle-income countries understand the important role of small and medium enterprises (SMEs) for the country’s economic development. SMEs are expected to contribute to industrial growth by promoting greater economic dynamism (Wren and Storey, 2002). As a result, there is a strong and positive association between SME growth and GDP per capita growth (Thurik and Wennekers, 2004; Bech, DemirgucKunt, and Levine, 2005). Moreover, SMEs provide individuals with a source of independent revenue (Coad and Tamvada, 2008; Ayyagari, Demirguc-Kunt and Maksimovic, 2011), thus, SMEs are expected to reduce poverty by increasing employment. However, many SMEs are vulnerable and often have difficulty surviving due to the lack of resources (Auster and Aldrich, 1984; Acs, 1999). This is why SME support is considered a critical policy in many countries. Numerous attempts have been made to show factors in the growth of SMEs and, thereby, provide implications to support policies. The majority of studies into small firm growth in developing countries use employment numbers as a measure of growth. There are two main reasons, first, because of the expected role of SMEs as providers of employment, high-growth SMEs can simultaneously demonstrate labour productivity and employment increases (Smallbone, Leig, and North, 1995). However, productivity can be damaged by SMEs having more than enough staff. If profits decrease because of low labour productivity, businesses are not sustainable. Therefore, number of employees is not the most important measure to evaluate businesses. As Penrose (1959) clearly stated, enterprises are motivated by profit. To be sustainable, enterprises need to increase profit first and then invest for future opportunities. Continuation of such an operation makes it possible to secure a firm basis of enterprise development. Only enterprises with a rigid operational and financial base can contribute to creating employment opportunities and establishing sustainability in industrial growth. * Gaku Funabashi, Ponton Partners Inc., Japan, Email : funabashi@ponton.jp 1 Proceedings of 8th Asian Business Research Conference 1 - 2 April 2013, Bangkok, Thailand, ISBN: 978-1-922069-20-7 Another reason for using employment information for evaluating SME growth is that it is often extremely difficult to obtain reliable financial data from small firms in low- and middle-income countries (McPherson, 1996; Mead and Liedholm, 1998; Bigsten and Gebreeyesus, 2007). Hence only few studies have so far investigated small firm growth through actual profit data. This is particularly the case in studies into low-technology informal firms. Some researchers examine the impact of programmes in terms of profit changes. For example, Karlan and Valdivia (2011) studied sales of training participants in good and bad months for micro-finance borrowers in Peru. Additionally, Mano et al. (2011) showed how the profits of management training participants changed in Ghana. However, these researchers did not examine the factors for the profit change. Literature examining profit changes focuses on the impact of support programmes and not the factors for growth, while those that discussed factors for SME growth did not investigate actual profit information. This paper examines whether factors for the growth in profits of low-technology SMEs fit the conclusions in existing literature regarding SME growth using unique firm-level data of Indonesian SMEs. This paper also attempts to uncover what influences significant factors through an in-depth analysis of quantity and price changes for each product. As a result of linear regression estimation, I could not conclude that firm characteristics, sector and location had a statistically significant impact on profit. However, I found that new product development and quality improvement of existing products positively impacted growth. Moreover, a more significant variable, unit raw material cost reduction, was induced by efforts for developing existing and new products, but not vice versa. The remainder of the paper is organized as follows. Section 2 reviews existing literature and provide hypotheses. Section 3 presents our model and data, and section 4 discusses the results of estimations. Section 5 presents policy implications and conclusions. 2. Literature Review In this section, I review existing literature that studies factors for the growth of SMEs and provide hypotheses for examining factors for the profit growth of SMEs. First, I extract critical factors for SME growth in low- and middle-income countries from existing literature and establish a base framework for the analysis. Table 1 is a summary of such growth factors besides the external business environment. I categorized factor variables into four issues, the characteristics of enterprises including (1) owner gender (2) intentions of operations (3) the sectors to which SMEs belong and (4) their locations. 2.1. Firm characteristics As described in Jovanovic’s (1982) model, many articles conclude that young and smaller enterprises grew faster than well established and large ones (in addition to the studies shown in Table 1 see, for example, Andersson et al., 2004; Ayyagari, Demirguc-Kunt and Maksimovic, 2011). In contrast, formality had a positive impact on growth (Storey, 1994; Capp, Elstrold and Jones, 2005). Registered enterprises tend to grow faster than informal firms. Access to finance influences advancing businesses (Beck and Demirguc-Kunt, 2006; Karlan and Morduch, 2009). Access to finance also had a second effect in that it induced SMEs to keep accounting records, which are essential for analyzing own 2 Proceedings of 8th Asian Business Research Conference 1 - 2 April 2013, Bangkok, Thailand, ISBN: 978-1-922069-20-7 businesses (Karlan and Valdivia, 2011; Mano et al., 2011). Individual entrepreneur characteristics include owner gender, education and prior experience. Although female entrepreneurs have a positive impact in high-income countries (Kalleberg and Leicht, 1991), they were often disadvantaged in low- and middle-income countries because of women’s risk-averse characteristics and low social status in those countries (McPherson, 1996; Mead and Liedholm, 1998). Higher education level of owners is related to better performance (Bosma et al., 2004; Rauch, Frese and Utsch, 2005) as is prior experience of owners (Oviatt and McDougall, 2005; Elfenbein et al., 2010). Table 1. Factors for SME Growth McPherson (1996) (1) Firm characteristics a) Age b) Size c) Formality d) Access to finance e) Owner gender (2) Operation – – Mead & Liedholm (1998) – – Tybout (2000) – Sleuwaegen & Goedhuys (2002) Biggs & Shah (2006) Bigsten & Gebreeyesus (2007) – – + + + Nichter & Goldmark (2009) Berry et al. (2002)* – + + – – – a) Product + development b) Process + + + + + improvement c) Internationa + + -lization d) Inter-firm + + + cooperation (3) Sector x x (4) Location x Notes: (+) Positive relationship between the element and enterprise growth; (–) Negative relationship between the element and enterprise growth; (x) relationship exists positively or negatively depending on the case. *Literature discussed cases in Indonesia. For Indonesian cases, Indarti and Langeberg (2004) showed the same results as the above literature in terms of firm size, access to finance and owner characteristics. Tan and Batra (1995) also argue about the positive impact of access to finance on firm growth, although they conclude that larger firms grew faster. 2.2. Operations Fundamentally, all research results discuss the positive impact of product development and process improvement on profit growth. The more that SMEs develop new products and increase productivity using higher technology, the faster enterprises grow and increase their chances of survival (Madsen and Servais, 1997; Crick and Jones, 2000; Melitz, 2003; Wagner, 2005; Bernard et al., 2007). Internationalization, meaning exporting, also has a positive influence on growth (Clerides et al., 1998; Clercq et al., 2005; Wolff and Pett, 2006). Inter-firm cooperation also key to growth since it allows for market expansion. Agreements with buyers decreased the risks and costs associated with entering new markets by providing a guaranteed flow of orders 3 Proceedings of 8th Asian Business Research Conference 1 - 2 April 2013, Bangkok, Thailand, ISBN: 978-1-922069-20-7 and critical information about market requirements (Aitken et al., 1997; Aw, 2002). Operations became smoother in foreign markets as relationships with intermediary enterprises progressed from mere marketing to a network of enterprises (Crick and Spence, 2005; Zain and Ng, 2006). Furthermore, internationalization and inter-firm cooperation are closely linked. Multinational corporations took an important role in the export of components from SMEs (Acs et al., 1997; Ghauri, Lutz and Tesfom, 2003). Internationalization is also important because it often linked companies with foreign learning channels, and firms with foreign technical assistance had higher productivity levels (World Bank, 1993; Levy, 1994). For Indonesian cases, Sandee and Rietveld (2001) and Berry, Rodriguez and Sandee (2001) argue that the positive effects of better quality products and process improvement in export markets can lead to a growth in demand. Weijland (1992) and Geenhuizen et al. (2010) discuss the importance of middlemen for expanding markets and various trade networks that link rural industries with distant markets. Tambunan (2008) shows that firms in clusters secure access to a wider market when those clusters have external networks linked to large enterprises. 2.3. Sector and location Sector characteristics often impact the structure of enterprises and investments (Storey, 1994). Enterprises in certain industries such as the chemical industry are usually larger in size and are more capital intensive than others. Hence sector characteristics could influence the growth of enterprises in terms of economies of scale. A considerable number of studies focus only on Indonesia, including Sandee and Rietveld (2001) and Sato (2000), and discuss the growth of small businesses in a specific area of Central Java. However, little attention has been given to the comparison of different regions in the same country. In fac, 58% of the population and more than 60% of SMEs are concentrated in Java (BPS, 2010) in Indonesia. Thus, operations of SMEs in Java may differ from those elsewhere in the country. Considering all of the above from existing literature, my hypotheses are; Hypothesis 1: Firm age, size and female ownership have negative impacts, while formality and access to finance have positive impacts on SME profit growth. Hypothesis 2: Product development, process improvement, internationalization (in other words, market expansion) and inter-firm cooperation have positive impacts on SME profit growth. Hypothesis 3: There are certain sectors and locations in which SMEs profit grows faster. 3. Methodology and Model I now introduce the model and data used to investigate the above mentioned hypotheses. A survey was conducted to collect data from SMEs that participated in trainings implemented by public support institutions in Indonesia. 3.1. Model I applied the linear regression estimation model using firm-level data for the manufacturing sector in Indonesia. The dependent variable was the growth rate of gross profits between 4 Proceedings of 8th Asian Business Research Conference 1 - 2 April 2013, Bangkok, Thailand, ISBN: 978-1-922069-20-7 one month before and three months after training. Gross profits in this paper are calculated as sales revenue less the costs of raw materials. Some enterprises could have extraordinarily high sales revenue, even though their number of employees was small. In most of these cases, the cost of raw materials was also high. Hence I used gross profit instead of sales revenue. Moreover, in the apparel industry several enterprises are subcontractors for whom raw materials are provided free of charge. However, material costs are already deducted when the price is set by manufacturers at a higher level in the supply chain. Thus, sales revenue equals gross profits. I was able to compare the profits of all sample enterprises at the same level using gross profits. There is a question about the time-frame of the survey used to examine the impact of variables on SME growth. Karlan and Valdivia (2011) compared sales data for several points of time over a two-year period. Mano et al. (2011) studied changes one year after training. Tan (2009) argues that a much longer period is necessary to observe changes, and made the survey ten years after the programme was conducted. In general, management decisions by SME owners are made in a shorter period than those made by directors of large enterprises. Even though enormous uncertainties exist in decision making, entrepreneurs are encouraged to take action before decisions make complete sense (Busenitz and Barney, 1997). Therefore, the smaller enterprises, the more their ways of managing organizations are influenced by the information they receive just before making decisions. If I can simultaneously provide an opportunity that induces actions by SMEs, it is possible to examine development of firms over only a short period of time. Furthermore, the longer a survey period, the more SMEs are influenced by changes in external business environments, such as economic conditions. I avoided influences of changes in external business environments by using data from a shorter survey period. Based on the above ideas, I administered a pre-survey to 28 randomly selected enterprises in seven cities on four different islands between March and June 2008. According to the pre-survey results, 78% of firms showed positive changes in improving product quality and 57% increased sales revenues and profits with only three to four months after training. Thus, I used period of three months after training to view changes in the survey. Our independent variables consisted of four categories: enterprise characteristics, operations, sectors and locations. Variables of enterprise characteristic include the year of establishment, the number of employees, a dummy variable for registration, a dummy variable for a new loan and a dummy variable for female ownership. The dummy for registration was one if an enterprise was already registered, zero otherwise. The dummy for a new loan was one if an enterprise acquired a loan from a financial institution after training, zero otherwise. I used gross profits from which interest payments were not yet deducted. Hence costs for raising capital from external sources do not influence profit in this model. The dummy for female ownership was one if an owner was a woman, zero otherwise. Variables related to the operation are dummy variables for new product development, the changes of unit raw material cost, market stages reached by sample firms and a dummy variable for acquiring new business partners. The dummy for new product development was one if SMEs added new product lines or improved product quality after training; zero otherwise. Since most technology is imported from more advanced countries, I did not expect to find much innovation-oriented research and development by SMEs in low- and middle-income countries. However, I observed technical efforts to modify imported 5 Proceedings of 8th Asian Business Research Conference 1 - 2 April 2013, Bangkok, Thailand, ISBN: 978-1-922069-20-7 technology to differentiate local products (Biggs, 1995). In this paper, this type of modification is also considered new product development. The change of unit raw material costs is calculated as (RMC t2/NS t2) – (RMC t1/NS t1), where RMC is monthly raw material cost, NS monthly net sales, t1 one month before training, t2 three months after training. If sample firms could reduce unit costs of raw material, it was negative. Introducing new production facilities can also influence process improvement. However, this is not included in this model due to its high collinearity with access to finance. I examined not only internationalization but also the impact of market reached, including domestic markets, considering the fact that Indonesia is a huge country with many islands. I set up three stages of sales market expansion in which local government boundaries are characterized. Stage 1 (province): selling products in the same province, Stage 2 (other provinces): selling products in other provinces and Stage 3 (foreign country): selling products in foreign countries. The sales market expands with each new stage. Stage 1 is denoted as unity, Stage 2 = 2 and Stage 3 = 3. The dummy for a business partner was used to see the impact of inter-firm cooperation. Business partners in this paper mean intermediaries who sell products in outer markets. If sample firms acquired business partners after training, it was one, zero otherwise. The dummy variable of each sector shows the industry to which each firm belongs. These are the food processing, textile, footwear, ceramic, metal processing, wooden furniture, handicraft and chemical industries. I also included a dummy variable for location. If a sample enterprise produced products in Java, it was one, zero otherwise. 3.2. Data In this paper, I used data from local SMEs including informal household industries and registered SMEs to estimate the above models. Table 2. Summary of Sample Enterprises (N = 98) Variable Mean Std. Dev. Min. Max. Number of employees 19.5 41.4 1 278 Number of product lines 3.2 2.6 1 12 Net sales per month (rupiah) 165 mil. 659 mil. 215,000 4.9 bil. Gross profit per month per employee (rupiah) 15.9 mil. 129 mil. 23,182 1.3 bil. 6 Proceedings of 8th Asian Business Research Conference 1 - 2 April 2013, Bangkok, Thailand, ISBN: 978-1-922069-20-7 Table 3. Distribution of Sample Enterprises (N = 98) Number of Employees (%) 1-4 Location (%) Industry (%) (micro) 29 Java 45 Food processing 36 5-19 (small) 49 Sumatra 26 Textiles 18 20-99 (medium) 19 Kalimantan 10 Footwear 16 Sulawesi 18 Ceramics 8 Metalworking 7 Wooden furniture 6 Handicrafts 2 101- (large) 3 Maluku Registration (%) 1 Year of establishment (%) Registered 50 -1999 50 Chemical 2 Not registered 50 2000- 50 Others 4 Target enterprises for our survey were those who participated in management skills and production technologies training conducted by the Japan International Cooperation Agency together with the Indonesian Ministry of Industry. I expected that the training worked as a trigger to induce decisions and actions by owners. SMEs that participated in training may not be a random sample, and these companies may be more motivated and aggressive than average firms (Storey, 2004). However, they are more suitable for levelling the technology of sample firms. Owners of SMEs decided whether they would participate in training after checking the curriculum. Technology levels of training are relatively low since the programmes are mainly designed for home industries. Enterprises which already obtained technological support from foreign enterprises or achieved a certain technology level would not participate. Thus, I could expect that the technology levels of participant firms were more or less the same. I collected data for the analysis from a survey conducted between March and July 2009. Participants were asked to return to training venues. Survey participants calculated profits using a prepared questionnaire. A survey trainer explained how to calculate and fill out the questionnaire so that everyone understood the questions correctly. The trainer recalculated the profits for all respondents to avoid errors from participant miscalculations. In Indonesia there is a season in which people consume goods more than they do at any other time. This is the period just before holidays after Ramadan, a fasting month. This period of time fell in August in the year I conducted the survey, and the period for examining changes did not include this season. Hence the trend of consumption did not change largely during the survey period. In total, 163 of a total of 330 training participants participated in this survey. Some participants were from the same firm, in which case I used only one response. Some responses were incomplete and thus eliminated. Eventually, data from 98 firms were used for estimation. Tables 2 and 3 summarize the sample’s descriptive statistics. 7 Proceedings of 8th Asian Business Research Conference 1 - 2 April 2013, Bangkok, Thailand, ISBN: 978-1-922069-20-7 4. Results and discussion In this section, I examine and discuss the estimation. As shown in Table 4, I could not find any significance in the size, age, formality of firms, access to finance and gender of owners in terms of enterprise characteristics. These results are not consistent with existing literature. Even informal businesses are capable of increasing profit by changing the way they operate. As Capp, Elstrold and Jones (2005) stated, informal firms tend to be sub-skilled and produce sub-standard products. However, there is still a way these firms can increase profits. It is also true that credit from financial institutions is not a critical factor. Many sample firms are home industries using simple equipment for production. Hence large investment is not required to develop new products or improve production process technologies, at least in the short run. For variables related to the firm operation, product development and change of unit raw material cost were statistically significant at the 1% significance level. Reducing unit costs had the largest impact on profit increase. On the other hand, the market stage reached and business partner were not statistically significant. This means that it is possible for an individual firm to increase profits even though it remains only within a provincial-level market. Although many studies discuss the positive influence of internationalization, the potential of a local market should not be underestimated. Food processing, metal processing and wooden furniture were statistically significant at the 5% significance level with a negative correlation. These industries can be disadvantaged due to the degree of labour intensity or trends in consumer behaviour. At the same time, the coefficients of all other industries were also negative, although they were not statistically significant. Hence it is difficult to conclude that a certain industry has a clear positive or negative impact. This is the same for the location dummy, Java does not have either a positive or negative impact compared to other islands. 8 Proceedings of 8th Asian Business Research Conference 1 - 2 April 2013, Bangkok, Thailand, ISBN: 978-1-922069-20-7 Table 4. Estimation Results Dependent variable Growth rate of gross profit Independent variable Coefficient −0.1 (0.37) 0.6 (1.45) −29.9 (30.5) −8.6 (37.5) −36.4 (38.5) 79.5*** (29.5) −270.1*** (101.2) −0.5 (23.0) 40.0 (28.7) Number of employee Year of establishment Registration New loan Female owner Product development Unit raw material cost Market reached Business partner N 98 Independent variable Coefficient −161.3** Food processing (73.1) −67.4 (54.6) −27.7 (5.0) −179.6** (88.6) −200.0** (86.0) −18.1 (99.3) −135.9 (114.3) −129.5 (82.2) Textile Footwear Metal processing Wooden furniture Handicraft Chemical Java R sq 0.246 Adjusted R sq 0.086 Notes: Standard errors are in parentheses. ***, ** and * show statistical significance of the coefficients at the 1%, 5% and 10% levels, respectively. The ceramic industry was omitted because of collinearity. Table 5. Consequences of Product Development (N = 98) Product develop -ment Change of product lines Done Increase 36 Same 20 Decrease 3 Not Same 34 Decrease 5 Total 98 Change of gross profit Increase Decrease Increase Decrease Increase Decrease Increase Decrease Increase Decrease 33 3 15 5 3 0 25 9 1 4 98 Sales quantity increase without lowering price 22* (67%) 0 ( 0%) 12 (80%) 0 ( 0%) 3 (100%) 0 ( 0%) 13 (52%) 0 ( 0%) 0 ( 0%) 1 (25%) 51 with higher price 10* (30%) 0 ( 0%) 5 (33%) 0 ( 0%) 1 (33%) 0 ( 0%) 5 (20%) 0 ( 0%) 0 ( 0%) 1 (25%) 22 * Sales quantity of existing products; sales of new products are not included. Now I examine how two statistically significant variables −product development and unit raw material cost− influence profit increases. Table 5 shows the consequences of product 9 Proceedings of 8th Asian Business Research Conference 1 - 2 April 2013, Bangkok, Thailand, ISBN: 978-1-922069-20-7 development by sample enterprises. More firms that worked on product development could increase sales quantity without lowering prices than could firms that had not developed products. It is irrelevant whether firms actually increased the number of product lines. Even firms with the same or a fewer number of product lines could sell more without lowering prices. Moreover, approximately one third of firms sold more quantity than before training even with higher prices. These results lead to the conclusion that the firms with the same or fewer number of product lines improved the quality of their existing products and consumers positively accepted quality changes and purchased products in larger quantity. Table 6. Examples of Successful Sample Firms Conducted Product Development Firm Location No. of emplo -yees Monthly revenue (mil Rp) Gross profit increase (%) No of product change (%) Unit raw material change (% points) Solok W. Sumatra 3 1.6 241 100 0.10 Makassar S. Sulawesi 8 12.4 54 50 −0.01 Sector Product* Food Process -ing Food Process -ing Processed fish (1 line) Processed coconut (2 lines) C Textiles Clothes (7 lines) Garut W. Java 15 8.3 21 0 0.04 D Textiles Clothes (1 lines) Majalaya W. Java 55 87.5 260 −50 −0.23 E Footwear Shoes (6 lines) Bantul C. java 7 19.3 36 0 −0.01 F Ceramics Pottery (5 lines) Purwakarta W. Java 9 5.8 250 120 −0.13 G Metal working Knives, pans (7 lines) Bedagai N. Sumatra 6 18.2 38 0 0.03 H Wooden furniture Rattan chairs (5 lines) Margasari Ulu S. Kalimantan 90 11.4 122 40 0.05 A B Notes: N: North, S: South, E: East, W: West, C: Central * The number of product lines one month before training Table 6 shows examples of successful firms that increased sales quantity with higher prices as a result of product development. Half the firms added new product lines, but the other half increased gross profits with the same or fewer number of product lines. For example, Firms C and G increased gross profits even with higher unit raw material costs for the same number of product lines. The only way to achieve it is to increase revenue from existing products by selling a larger quantity or raising prices. It seems reasonable that these firms improved the quality of their existing products either way. The second variable with statistical significance was unit raw material cost. Unless sales decrease by a large amount, firms that could reduce unit material costs naturally increase gross profit. Table 7 shows curriculum distribution of training in which sample enterprises 10 Proceedings of 8th Asian Business Research Conference 1 - 2 April 2013, Bangkok, Thailand, ISBN: 978-1-922069-20-7 participated. More than half of the curriculum focused on production technology for product development and introduced low-technology, but scientifically proven ways. Sessions for process improvement were not dominant in training. However the impact on the unit raw material cost reduction was still large. Why was this possible? The level of technology taught at the training was, again, relatively low so that participants could apply it within a short period without making a large investment. Therefore many firms could work on product development. I assume that many firms had to change the production system itself to apply lessons learned in production technology training. As a result, the curriculum aimed at product development also worked to improve the effectiveness of the production process. For example, the course in Makassar in the food processing industry included no classes on process improvement. Among sample firms from this course, 55% worked on product development and all of them decreased unit raw material costs. On the other hand, among participants of the course in Pontianak, which had no classes for production technology, 75% reduced unit raw material costs but only 25% worked on product development. Learning production technology for product development influenced unit raw material cost reduction, but not vice versa. Table 7. Curriculum Distribution of Trainings Location Bandung Yogyakarta Medan Padang Palembang Bandar Lampung Pontianak Banjar Baru Makassar Manado Ambon Average Theme Developing weaving design on natural material Developing knitting design on natural material Raw material preparation for earthenware and stone ware body of pottery for plastic forming and slip casting Technology of footwear manufacturing Art paper making process from agriculture waste Heat treatment process for metalworking quality improvement Quality improvement and diversification of fishery products Human resource competency of rubber goods Food safety for MSMEs Application and remedial of ISO9001-2000 quality management system Quality improvement of rattan knitting Technology and management of various chocolate products Managerial and technological aspects on coconut processing Quality improvement of clove oil Curriculum (%)* Process Product Others 20 66 14 24 60 16 4 74 22 8 3 9 76 86 86 16 11 5 5 68 27 4 8 54 54 42 38 78 0 22 16 0 67 65 17 35 6 72 22 5 14 72 64 23 22 *Process: process improvement skills; Product: production processing skills; Others: general management, site visit Source: Compiled by author from ‘Minutes of Meeting between Japan International Cooperation Agency and Ministry of Industry on the In-Country Training Programme on Technology and Management Improvement for Small and Medium Enterprises’ (November 2008, January 2009) 5. Summary and conclusions This paper discussed critical factors for profit growth of low-technology SMEs in Indonesia. As a result of linear regression estimation, operations on product development and unit 11 Proceedings of 8th Asian Business Research Conference 1 - 2 April 2013, Bangkok, Thailand, ISBN: 978-1-922069-20-7 material cost reduction had statistically significant impact on profit growth. These policy implications from the results can be inferred. For SMEs with relatively low-technology, efforts to develop new products work positively on profit growth. Such actions also induce improvement of product quality, followed by modification of production processes that eventually lead to the reduction of unit raw material costs. Batra and Mahmood (2003) conclude that technical assistance that targets specific sectors is more effective than courses in general management. I also recommend that support for low-technology SMEs be designed for introducing production technology that encourages SMEs to develop products rather than mere consulting or skill training on management. It is hard to organize product development and production technology training for a specific industry by private and non-governmental support institutions due to the lack of technical skills and facilities. At the same time, the cost of searching and acquiring new technology is much higher for small firms (Biggs, 2002). Hence public testing and research institutes should take a role in co-organizing such supports. Production technology training that I used as a trigger to induce actions in our survey is effective, but costly. The number of SMEs that can participate in this training is also limited. In case public and private sectors do not have enough budget for organizing numerous training opportunities, exhibitions exchanging technology information for lowtechnology firms could also work. The population sampled in this survey consists of participants in training programs in Indonesia. Therefore, the results are conditional on the extent to which the sample reflects the characteristics of Indonesian SMEs. It is necessary to examine factors for profit growth of SMEs in other countries. Furthermore, this paper applied a survey period of three months to see changes based on the results of a pre-survey. Moreover, the majority of sample firms actually made prompt actions and achieved results within a short period. However, it is still necessary to prove the mechanism for decision making and actions by SMEs within a short period, theoretically before other studies apply a similar survey period. Thus, it remains for future research. References Acs, Z.J. 1999. 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