Proceedings of 9th International Business and Social Science Research Conference 6 - 8 January, 2014, Novotel World Trade Centre, Dubai, UAE, ISBN: 978-1-922069-41-2 Management Education for the Future: A Case Study in Implementing Principles of Responsible Management Education (PRME) in Universities Shahin Bahrami The principles of the United Nations Global Compact have provided the foundation for the development of the Principles for Responsible Management Education or PRME. The PRME attempts to continuously support improvement in education curricula used in higher education institutions for the purpose of developing a new generation of business leaders who will be capable of managing the complex business issues st alongside with sustainability issues faced in the 21 century. The existing academic institutions highlight the importance of corporate social responsibility, however while theoretically these concepts are embraced by the business leaders, they have not become embedded into business and management curricula around the world. The PRME guides and supports business schools to modify their teaching philosophy as well as methodology and strategy to meet the challenges of preparing future leaders who will be able to combine sustainability thinking with business strategies. This paper captures the essence of the PRME by delving deeply into its guiding principles, and the framework under which it propels higher education institutions into adapting their business curricula to allow the integration of socially responsible management practices into educational material. To follow through on the successes of the PRME there will be an evaluation of how academic institutions have gone about implementing the PRME principles and subsequent results from such endeavors. This paper will specifically focus on two universities; one located in Europe and the other in the United States, that as signatories of the PRME have attempted to implement its principles within their business curricula. “The Principles for Responsible Management Education have the capacity to take the case for universal values and business into classrooms on every continent." UN Secretary-General Ban Ki-moon Field of Research: Management Education, Business Sustainability Education, PRME 1. Introduction As management schools started on the road to becoming more active in integrating sustainable business practices into educational material, the PRME was incepted by the UN to provide guiding principles for business schools embracing the sustainable business movement. Dr. Shahin Bahrami, Associate Professor of Management, American University in Dubai, Email: sbahrami@aud.edu 1 Proceedings of 9th International Business and Social Science Research Conference 6 - 8 January, 2014, Novotel World Trade Centre, Dubai, UAE, ISBN: 978-1-922069-41-2 According to the document ―Inspirational Guide for the Implementation of PRME ―(2012), the combination of the timely emergence of the PRME and the interest manifested by the universities, helped describe an interesting observation: management schools are welcoming this initiative and have started to incorporate the growing trend of sustainability within business practice into their education system and curricula. Progress in this discipline has shown to be substantial and the variety of experiences is vast. Patterns as a result of implementation occur immediately, and as reported by a number of universities, when the decision is to adopt sustainability as a core tenet of a management school, it triggers change at all levels of the organization. The case studies reported by different universities describe the challenges faced when employing PRME, and the fact that education reformation is an evolutionary process in relation to the adoption of the Principles. By the launch of PRME in 2007, the growing international trends in the corporate world were corporate social responsibility and sustainability. As a result, management schools began incorporating these same values into their own programs. In some instances, related values were already part of the mission statement of the school, while others had a longstanding tradition of employing a humanistic approach to education. These approaches were immediately applicable to the challenges in today‘s business world and society as a whole. The problem remains how to instill such values as central components to a school‘s mission statement and therefore be a catalyst of change through all aspects and activities of the school. Moving from implicit to explicit is the most important aspect of the implementation of PRME. It is not beneficial to simply just include the Principles in a university‘s mission and vision statement. This can be an initial advantage, but there is a long way between the theoretical acceptance and the change in curricula; this includes methodological approaches, organizational culture, and research efforts. New emphasis on the refocusing of priorities, an effective buy in by all actors, and analysis of required organizational change, is how PRME helps academia to evolve from an implicit theoretical decision to an explicit effort through all levels of education (Inspirational Guide for the Implementation of PRME, 2012). The Principles of the PRME initiative are usually first accepted by a few actors. There are some revealing examples on how to transform the initial limited acceptance into an active consensus and approval of the Principles as drivers by all internal stakeholders: administrators, faculty, and students. Without true conviction of the school‘s leadership, progress is nearly impossible when implementing PRME. Leadership as a whole has the crucial role of turning a theoretical acceptance of the Principles into a force for change in organizational and educational values. This adaptation of a management school to place sustainability at the center of its teaching philosophy, strategy and research cannot be accomplished without a holistic approach. As a result, a top down strategy for new structures, incentives, and findings cannot be provided without decisions taken by leadership. It is equally important to achieve active buy in from faculty, which is a complex undertaking. The major factor shown in some cases is to present and treat PRME as an inclusive and voluntary initiative, and to establish a strategy of voluntary and incremental buy in by 2 Proceedings of 9th International Business and Social Science Research Conference 6 - 8 January, 2014, Novotel World Trade Centre, Dubai, UAE, ISBN: 978-1-922069-41-2 drawing on the capabilities and work of faculty leaders. One of the most effective strategies is to couple concepts already established in management education, such as innovation or social entrepreneurship, with sustainability to increase faculty acceptance (Inspirational Guide for the Implementation of PRME, 2012). Students are also critical to the implementation process of PRME. Provided that progress along the path of sustainability is based on a systemic approach, unleashing the potential of students is essential. Several case studies conducted on various institutions highlight students as the main initiators of such relevant transformative processes towards integration of sustainability in their schools. According to the case stories reported, many schools intend to implement an effective change in their curricula. However, this will be an evolutionary process, and the best way to approach it is by taking a systematic approach as opposed to just adding a course to teach the PRME principles, but by planting sustainability approaches in every program. Implementation of PRME inspires not only curriculum change and new horizons for research, but also the transformation of the organizational culture. The values and concepts that are taught and researched are aligned with the actions of the institution itself (Inspirational Guide for the Implementation of PRME, 2012). All the case stories on the universities that are attempting to implement the principles for responsible management show how PRME can affect academic strategies and actions taken by management schools. The major points reported are as follows: 1. Change in many management schools towards sustainability is already happening. 2. The challenges to embrace PRME are not with accepting the Principles, but with the implementation of them. 3. The priorities of the educational institutions need to be refocused, seeking buy-in from everyone involved, that is; faculty, students, management and partners, and coming up with the required actions that are focused on turning implicit goals into explicit actions. 4. Within a top-down approach, both formal and informal strategies should be considered. 5. The leadership of the school can play an important role in taking the initiative from a theoretical acceptance of the Principles to a roadmap for affecting institutional changes. 6. Faculty acceptance and support of the Principles is critical to overall change and is complex undertaking. 7. An effective strategy for increasing acceptance by faculty expressing sustainability concerns is to combine sustainability education with other trendy management subjects such as innovation or social entrepreneurship. 3 Proceedings of 9th International Business and Social Science Research Conference 6 - 8 January, 2014, Novotel World Trade Centre, Dubai, UAE, ISBN: 978-1-922069-41-2 8. Unleashing students‘ potential is very important part of the equation. 9. The overall approach to a holistic curricula change is by embedding sustainability approaches in all disciplines. 10. Implementation of PRME also facilitates the transformation of the organizational culture of the institution itself (Inspirational Guide for the Implementation of PRME, 2012). 2. The PRME Initiative The PRME has the capacity to serve as a framework for systemic change for business schools and management-related institutions on the basis of three distinctive characteristics of the initiative: Source: http://www.unprme.org/the-6-principles/index.php 1. Continuous Improvement Implementation of the Principles should be understood as a long-term process of continuous performance improvement. The PRME can provide a general framework, but it is up to leadership, faculty, and students, to engage in the process itself, and build overall institutional support through constant feedback and collaboration. 2. A Learning Network The PRME initiative acts as a network for learning by gathering and disseminating information on good practices. PRME facilitates the sharing of the latest experiences within the network of the participants and in that sense enhancing the learning process. 3. Report to Stakeholders Any school that signs to implement PRME is expected to provide progress reports regularly to all stakeholders. The reporting will be public in order to maintain credibility of the initiative, and will help acknowledge those who have had successes in adopting PRME. In 2007, an international task force was formed to develop PRME. The task force consisted of university presidents, deans from sixty business schools, and other representatives of leading academic institutions. As recommended by all academic stakeholders of the UN Global Compact, they developed the concept of a global engagement platform which focused on Principles for further developing academic institutions; the goal was to reach peak performance in preparing young business professionals capable of meeting corporate world obstacles. The initiative was first launched by the Global Compact Office at the Global Forum "Business as an Agent of World Benefit" at Case Western Reserve University in October 2006. Subsequently the task force developed a set of six principles to be used 4 Proceedings of 9th International Business and Social Science Research Conference 6 - 8 January, 2014, Novotel World Trade Centre, Dubai, UAE, ISBN: 978-1-922069-41-2 as a platform to launch management education with concrete sustainable business practices content. Universities, as institutions of higher education, should be willing to implement the following six Principles within their institutions for proper development of both current and future leaders: Purpose: Develop the capabilities of students to be future champions of sustainable values for business and society and to incorporate sustainable practices into business strategies. Values: Embrace the principles of global social responsibility and include them in academic activities and curricula, as suggested by international initiatives such as the United Nations Global Compact. Method: Create an educational environment that fosters effective learning experiences for responsible leadership. Research: Conduct conceptual and empirical research that enhances understanding of the role and impact of businesses in the development of sustainable social, environmental, and economic practices. Partnership: Establish a dialog with business managers to increase knowledge related to the issues faced in meeting social and environmental responsibilities. Dialogue: Encourage, facilitate interaction and debate among educators, students, business, government, consumers, media, stakeholders, civil society organizations, and other interested groups on important challenges of global social responsibility and sustainability. Source: http://www.unprme.org/the-6-principles/index.php 3. Case Study: Toulouse Business School Toulouse Business School (TBS) in Toulouse, France, is aspiring to be a socially responsible European higher education institution, and as such is committed to the UN Global Compact. TBS became a signatory of the PRME in 2008. As a result the focus of this establishment has been on the necessary preparation for future business leaders and decision makers of the corporate world and society as a whole. The ten principles highlighted in the UN Global Compact are related to human rights, working conditions, environmental protection and fight against corruption. These principles provide clear global and local guidelines for educating socially responsible managers who seek to establish a process of sustainable development. During the Rio +20 conference, Toulouse Business School has signed The Commitment to Sustainable Practices of 5 Proceedings of 9th International Business and Social Science Research Conference 6 - 8 January, 2014, Novotel World Trade Centre, Dubai, UAE, ISBN: 978-1-922069-41-2 Higher Education Institutions on the Occasion of the United Nations Conference on Sustainable Development (Barzantny and Delpuech, 2013 AOM Meeting). 3.1 General initiatives and achievements Toulouse Business School engages in sustainable business practice and social responsibility development through active local and global participation. Installation of such programs with local and global entities speaks to the idea of turning the implicit to explicit, and the opportunities have the potential to generate excellent economic innovation. The motto of the school is ‗to train pilots of change‘, which means creating business leaders with adaptability for the ever changing and progressive business world of tomorrow. The permanent faculty handles the coordination of social responsibility and sustainable development aspects in teaching and research as well as in all student, staff, and campus initiatives (Barzantny and Delpuech, 2013 AOM Meeting). . The programs below describe how TBS has effectively integrated both corporate sustainability as well as ethical conduct within all aspects of its educational environment and community among students, faculty, and stakeholders. Integrity is at the forefront of its mission statement and students are required to sign a charter upon entering in the program. It is a continuous process to maintain an environment ripe for innovation but the ethical culture established at TBS will be sure to generate better corporate sustainability with integrity from its graduating students (Barzantny and Delpuech, 2013 AOM Meeting). 1. Course work and collaboration to train responsible managers Toulouse Business School uses projects integrated within its curricula to offer balance and preparedness on Corporate Social Responsibility (CSR) and Sustainable Development (SD) in a three-year Master in Management program. There are two specialized postgraduate Masters offered, one on ―Management of SD and climate change‖ and the other on ―Responsible Management of Territories and An Executive Education‖ seminar also created with a focus on SD, linking higher education with strategic thinking and innovation. 2. Creation of a Chair ‗Sustainable and Responsible Developments‘ in partnership with Groupe La Poste. This partnership became possible through the annual convention of SD organized on the premise of TBS by a student association and the Office for Sustainable Development. Founded in 2006 by students at TBS, the partnership connected all parties interested in making CSR and SD issues at the forefront of business and business education. Such groups included students, the responsible citizen, and stakeholder involvement. 6 Proceedings of 9th International Business and Social Science Research Conference 6 - 8 January, 2014, Novotel World Trade Centre, Dubai, UAE, ISBN: 978-1-922069-41-2 3. Research on CSR and SD issues are taken on by various faculty members of TBS. Some of the research subjects are based on long-term problems in relation to renewable energies. Some examples of these projects involved the conjunction of CSR and SD with fossil energy, the implementation of climate policies and economic impact, the emergence of renewable energies as a whole. 4. Launch of a training cycle for high level managers and executives - Toulouse Business School cooperates with 5 higher education establishments in the MidiPyrenees region. Collectively they offer training in collaboration with other national partners. This program proposed a learning experience for collaboration on SD issues faced by executives and managers, local administrators, and civil servants as well as representatives of associations and unions. 5. Creation of a professional association on CSR and environmental responsibility of the firm – The professional association was led by TBS faculty in order to promote critical and constructive thinking and action on CSR in the Midi-Pyrénées region in both the academia and business world. This association provides a foundation for practicing CSR by businesses taught in higher education. It also provides a medium for the exchange of information, ideas, and offers practical advice for enhancing the overall performance. 6. Anti-Corruption to develop Corporate Sustainability with Integrity in Higher Business and Management Education Ethical concerns have been raised in the educational process. In continuation with the 10th principle of the UN Global Compact which speaks on anti-corruption to develop integrity within corporate sustainability, Toulouse Business School has steadily raised ethical concerns in all its activities and educational practice. To ensure campus wide ethics, students are asked to sign a charter in affiliation with the school to emphasize the importance of adhering to business integrity and ethical practice even as a first year business student. The document outlines what it means to be an ethical business leader, the rejection of plagiarism, and their responsibilities both as an individual and as part of the academic community. At TBS there exists a campus-wide disciplinary committee with faculty, staff and student representatives in case of need to judge ethical wrongdoings. This refers back to the ethics charter the students sign when first entering the program (Barzantny and Delpuech, 2013 AOM Meeting). 4. Case Study: Graziadio School of Business and Management The Seer Lens: Application of the PRME Principles The Graziadio School of Business and Management, Pepperdine University located in Malibu, California, Launched a program in fall 2010, called Socially, Environmentally, 7 Proceedings of 9th International Business and Social Science Research Conference 6 - 8 January, 2014, Novotel World Trade Centre, Dubai, UAE, ISBN: 978-1-922069-41-2 and Ethically Responsible (SEER). The SEER program awards certificate within the fulltime MBA program (Inspirational Guide for the Implementation of PRME, 2012). . 4.1 General Initiatives and Achievements As a signatory to the PRME, the Graziadio School has developed a certificate program to enhance its commitment to the Principles, called certificate in Socially, Environmentally, and Ethically Responsible (SEER) business practice. The unique curriculum offers a dynamic and personalized approach to an MBA program common to the many options available to the student. The framework of the certificate program allows for a more concentrated study in business ethics; the SEER Lens integrates corporate citizenship, financial strength, product/service quality, and environmental stewardship. The concept is rooted in the macro-values model of Crooke (2008). The SEER Lens is aligned with the United Nations Global Compact strategic initiative that embodies human rights, labor, environment, and anti-corruption while simultaneously supporting values associated with the PRME initiative. The design of the curriculum incorporated the following: Using the Beyond Grey Principles (Aspen Institute) assures that at least 50% of either social-environmental and/or ethical content in embedded into the SEER curriculum. (The Beyond Grey Pinstripes ranking assesses graduate business school curriculum, on a global scale). To be consistent within the structure of the program in relation to SEER Lens, it is crucial that all activities and coursework embody the combination of at least two of these principles: corporate citizenship, financial strength, product/service quality and environmental stewardship (Inspirational Guide for the Implementation of PRME, 2012). . The curriculum would feature one course from each of the following departments in order to create an inclusive program. The five departments at the Business School each consists of two disciplines: accounting/finance, economics/business law, strategy/information systems, organizational behavior/organization theory, and marketing/decision sciences. Values-centered leadership, the mission of the certificate program, needs to be at the core of all the course work and teachings. The certificate itself requires eight units of coursework, six units of elective choices, and required capstone course (Responsible Business Practice). In addition there is a service requirement in which students take on projects or become members of a planning committee to name a few. All courses are seven weeks long and meet four hours each week. The semester is divided into two, seven week sessions. The split semester design in both fall and spring allows opportunities for students to take numerous electives (Inspirational Guide for the Implementation of PRME, 2012). Students are encouraged to participate in various roles of student governance within the shaping of the program. This enhances students‘ leadership skills to be applied to life outside of the classroom. In fact, the interest raised about this type of certificate 8 Proceedings of 9th International Business and Social Science Research Conference 6 - 8 January, 2014, Novotel World Trade Centre, Dubai, UAE, ISBN: 978-1-922069-41-2 program came from a student. Student opinion played a crucial role in the establishment of the program and much of how it came to be critical in the electives offered and the overall structure. A number of business leaders from various organizations committed to sustainability have been engaged in the role of guest speakers in the classroom and symposia, and, in some cases, have taken an adjunct teaching position in the certificate program (Inspirational Guide for the Implementation of PRME, 2012). The support generated for this program has much to do with the mission statement of the Business School, which provided a significant influence in securing approval for the SEER certificate. The faculty by an overwhelming margin supported the proposal. The dean and associate dean also were in support, in fact, they were the primary force behind the program as a reflection of their commitment to the School‘s mission. The School‘s five year Strategic Initiative identifies values-centered leadership and responsible business practice as primary goals. The Strategic Initiative reflects continued development of programs related to SEER as well as a fund-raising campaign for the purpose of building a center for responsible business practice. As further evidence of administrative support, the dean currently holds position on the AACSB Sustainability Conference Board (Inspirational Guide for the Implementation of PRME, 2012). The advice to those institutions attempting to offer a certificate or program incorporating CSR and environmental values into MBA curriculum is to make sure that these principles are used alongside with quality products and service. In the highly competitive business environment quality product or service is critical to the success or even survival of a business. Fortunately as more companies begin to seriously use this understanding to create a competitive advantage in their respective industry, educators will be required to make these principles an integral part of an MBA program. 4.2 Some Reported Results The enrollment in the SEER program has been steadily increasing and it is expected that the numbers go up as the program becomes more known to the interested parties in the region. The SEER Class of 2011established a LinkedIn forum to encourage involvement with their fellow students. Students who complete the SEER certificate provide feedback which in turn enhances the chances for the program‘s continuation. The feedback collected has been most encouraging and reinforced the mission of SEER; to train MBA students to comprehend sustainability in a way that makes the SEER values an integral part of the value chain- thus creating a sustainable competitive advantage for the business as well as the society. To evaluate the process further, the faculty members leading the program have created a steering committee to include a member of the first graduating class along with a senior executive from a southern California firm whose organization is committed to sustainable social and environmental practices. They review strategy and curriculum and provide feedback on how to make necessary improvements. The committee offered a number of ways to make curricular changes based on data gathered throughout the year. These changes included 9 Proceedings of 9th International Business and Social Science Research Conference 6 - 8 January, 2014, Novotel World Trade Centre, Dubai, UAE, ISBN: 978-1-922069-41-2 reducing the number of electives, as well as forming a SEER committee comprised of three first year students. The committee worked with faculty and administration in bringing in the student voice to further advance the assessment of the program (Micheal Crooke, 2012). 5. Conclusion During a symposium held in August 2013 at the Academy of Management 2013 annual meeting in Orlando, Florida a number of representatives from both the participating universities and the PRME coordinating office addressed the progress and challenges reported by the institutions implementing PRME. The following conclusions and action items were reached by the symposium participants: Based on all the stories and case studies reported the implementation of PRME in universities should commence as a top-down approach. Culture of the university needs to be taken into consideration, for example, the participative style of leadership and the freedom of faculty to accept or reject curriculum changes. It was recommended that in institutions where there are many voices in the decision making process, it would be beneficial to start the implementation as an informal process and gradually move into a formal agenda later. 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