Proceedings of 7th Asia-Pacific Business Research Conference 25 - 26 August 2014, Bayview Hotel, Singapore ISBN: 978-1-922069-58-0 Financial Literacy Assessment in Record Keeping among Women Micro-entrepreneurs: Basis for Literacy Enhancement Program Ma. Cedocia N. Oco The study primarily aimed to assess the level of financial literacy in record keeping among the women micro-entrepreneurs. The respondents had been categorized according to their type of enterprises such as; trading, basic processing and service. Specifically, the study sought answers to the following sub-problems: (1) What is the socio-demographic characteristics of women micro-entrepreneurs? (2) What is the level of financial literacy in record keeping among women microentrepreneurs? A descriptive survey research design was utilized to realize the objective of the study. Semi-structured questionnaire and follow-up interview were the major tools used to gather primary data from the sample population of interest which consist of 146 women micro-entrepreneurs in Goa. Collected data were processed and analyzed using the percentage technique and weighted mean. Findings show that more women micro-entrepreneurs were in their 40s with 45 as mean age, majority are married and a greater number of them were high school educated. Most of the sources of income were wholesale and retail activities. Majority of the women micro-entrepreneurs generated a meager monthly gross income ranges from Php 4501 to Php 6500 and majority of the respondents obtained their business finances from loans. Findings further reveal that majority of the women micro-entrepreneurs possess moderately low level of financial skills in record keeping as indicated by its grand mean value in record keeping practices using cash book, expense record, sales record, profit and loss statement and accounts payable/receivable. They were as well not sophisticated in utilizing their skills. It was further revealed that education is a factor that could increase financial superiority among women micro-entrepreneurs. It can be concluded to some extent that these women micro-entrepreneurs are lagging behind in the adoption of formal financial practices. Apart from households, women micro-entrepreneurs should also be targeted and made aware about different alternatives available to benefit them. Field of Research: Management 1. Introduction The Philippine Millennium Development Goals seek to address poverty among other things. It is assumed that addressing poverty issues through financial literacy will bring growth to the country‟s economy. The informal sector is one avenue that has been observed to be contributing highly to the creation of employment opportunities, economic development and empowerment especially for women. However, the informal sector is heterogeneous which makes it difficult to quantify its profile and due to the nature of its existence, informal sector women micro-entrepreneurs are often characterized by low levels of skills, limited access to organized markets, and low and unstable incomes. This is influenced by the lack of knowledge and skills in business management at the onset. ____________________________ Ms. Ma. Cedocia N. Oco, Gender and Development Focal Person, Partido State University, Camarines Sur, Philippines, Email: ma.cedociaoco@yahoo.com 10 Proceedings of 7th Asia-Pacific Business Research Conference 25 - 26 August 2014, Bayview Hotel, Singapore ISBN: 978-1-922069-58-0 It is believed that financial literacy can improve the performance of informal sector entrepreneurs and sustain business information and skills. By means of financial literacy, their basic skills such as numeracy and literacy, communication skills and information searching skills will be improved which in turn, will help improve their confidence, generate good income and Millennium Development Goals 1- 3 namely; the poverty alleviation and equal education opportunities for women, though not all will be reached. To take appropriate measures for the problems cited, knowing the aspects associated with the problems is a precondition for a problem well stated is half solved. It is therefore the aim of this research study to look into the financial literacy in recording among women micro-entrepreneurs in Goa as the commercial nerve center in Partido district of Camarines Sur and to design a record keeping literacy enhancement program for women micro-entrepreneurs to improve their existing knowledge and skills in record keeping activities.. 2. Literature Review 2.1. Theoretical Framework of Financial Literacy Entrepreneurship has increasingly become popular as the recession keeps on getting worse and worse. Those who have already decided to become entrepreneurs have discovered that there is more to the activity than what is generally assumed. Marshal‟s Neo-classic theory of entrepreneurship stipulates that everyone who is conducting a particular business gets a particular profit margin which is in line with his or her levels of labour. This means that entrepreneurs who work hard at their various businesses will get more profits than those who do not. The theory also views the level of knowledge of an entrepreneur as an important factor in whether or not that individual entrepreneur will make a lot of profit. The present study also connects to the theory of Schumpeter (1991). Schumpeter believes that creativity or innovation is the key factor in any entrepreneur‟s field of specialization. He argued that knowledge can only go a long way in helping an entrepreneur to become successful. He views innovation along with knowledge as the main catalysts of successful entrepreneurship. He believes that creativity is necessary if an entrepreneur is to accumulate a lot of profits in a heavily competitive market. A growing literature has documented the low level of financial literacy in the large sections of the US population, especially among people with low level of education, women, and ethnic minorities (Lusardi, 2008). Berman & Saunders (2006) subscribed to the general principle of good business through financial literacy. Good business leads to competitiveness in the globalized communities. Despite the strong association between financial literacy and a range of measures of financial well-being, little is known about the efficacy of financial literacy training programs in improving the outcomes (Welch, 2002). Women entrepreneurs face peculiar challenges in an attempt to achieve success (Planck, 2007) and women in less developed countries face much more barriers to formal economic participation than those in developed countries (Allen, et al, 2008). 10 Proceedings of 7th Asia-Pacific Business Research Conference 25 - 26 August 2014, Bayview Hotel, Singapore ISBN: 978-1-922069-58-0 Attitude towards risk-taking is another crucial attribute of entrepreneurs especially women. This is because enterprise involves risk-taking, and risk-averse entrepreneur is less likely to exploit entrepreneurial opportunity (Shane, 2003). Attitude towards risk-taking is entrepreneur‟s ability and willingness to engage in risky activity (Shane, 2003). Studies have found that attitude and behavioural intention are positively related (Turner, 2007) and that attitude towards behaviour leads to intention which eventually leads to actual behaviour. In his study of microenterprises in the Philippines, Chua (2002) cited the need to differentiate microenterprise development approaches according to the two types of microenterprises determined by Ghate, et al. (1993). The first type is simply a livelihood activity, directed mainly towards meeting consumption needs; the second type is the growth-oriented microenterprise, one with aims for expansion. 2.2 Record Keeping in Micro-enterprises Record keeping is essential to decision-making, consistency and fairness, impartiality, continuous learning and improvement and effective risk management (Tacy, 2004). Record keeping is critical and important for any kind of enterprise (Kegie, 2004). For many business entrepreneurs, the biggest problem is that of not knowing where to start with business records, so none are kept (Syracuse, 1994). Keeping accurate and up-to-date financial records is for many people the most difficult and uninteresting aspect of business operations. Most micro-enterprises do not keep the most basic cashbook and are thus contented with mental records about their costs, revenue and debt (Stover, 1997). Apparently, this is a phenomenon replete in many microenterprises. The International Monetary Fund Mission (IMFM, 1999) being in agreement with the aforesaid statement affirms that many entrepreneurs in Uganda appear ignorant about keeping books of accounts. Good record keeping can greatly improve many of the management decisions a business owner should make. 3. Methodology A descriptive survey research design was utilized to realize the objective of the study. Semi-structured questionnaire and follow-up interview were the major tools used to gather primary data from the sample population of interest which consist of 146 women micro-entrepreneurs in Goa. The women micro-entrepreneurs who are considered in this research study are those who owned and ran business enterprise and have a physical presence ( stores, shops, residences) where their business operates with contact details which enables the researcher to trace them and collect the distributed questionnaires. Collected data were processed and analyzed using the percentage technique, mean scores and standard deviation. 4. Findings 4.1 Socio-demographic Profile of Women Micro-entrepreneurs This section provides the socio-demographic profile of women micro-entrepreneurs in Goa. The results were taken from 146 total number of respondent-women microentrepreneurs. 10 Proceedings of 7th Asia-Pacific Business Research Conference 25 - 26 August 2014, Bayview Hotel, Singapore ISBN: 978-1-922069-58-0 4.1.1 Age of Women Micro-entrepreneurs Table 1: Age of Women Micro-entrepreneurs Age Less than 20 20 – 29 30 – 39 40 – 49 50 – 59 More than 59 Total Number 0 21 33 52 38 2 146 Percentage 0 14.4 22.6 35.6 26.0 1.4 100% As shown in table 1, the respondents ranged in ages from 20 to 59 years old with the majority of them were between 40 to 49 years old (35.6%), followed by the respondents‟ ages which ranged from 50 to 59 (26%), others (14.4%) were made up of the young women micro-entrepreneurs between ages 20 and 29 with only 1.4% of women micro-entrepreneurs in this category above the age of 59 years old. It is an important finding that 72.6% of women micro-entrepreneurs in the study were below 50 years old; a period during which women micro-entrepreneurs‟ business activities may overlap with the childbearing and child rearing responsibilities. This age of women micro-entrepreneurs was also noted in the study of Fonchingong (2005). Constrained by economic difficulties, women micro-entrepreneurs are compelled to associate childcare and childbearing tasks and income earning opportunities to supplement inadequate household income. This further attests that the entry of women into the entrepreneurship sector is mainly for economic need and for survival. 4.1.2 Civil Status of Women Micro-entrepreneurs Table 2: Civil Status of Women Micro-entrepreneurs Civil Status Single Married Separated Widowed Live-in partners Total Number 2 104 11 7 22 146 Percentage 1.4 71.2 7.5 4.8 15.1 100% The results showed that a significant percentage (71.2%) of the respondents are married with an average of 5 children. Some (15.1%) of them are live-in partners, a few (12.3%) are separated and widowed, and the rest (1.45) are single. 10 Proceedings of 7th Asia-Pacific Business Research Conference 25 - 26 August 2014, Bayview Hotel, Singapore ISBN: 978-1-922069-58-0 4.1.3 Educational Attainment of Women Micro-entrepreneurs Table 3: Educational Attainment of Women Micro-entrepreneurs Educational Attainment College graduate Some college education High school graduate Some high school education Elementary graduate Some elementary education Total Number 7 26 67 32 11 3 146 Percentage 4.8 17.8 45.9 21.9 7.5 2.1 100% A greater number of women micro-entrepreneurs in the study were high school graduates (45.9 %). It is interesting to note that 4.8 and 17.8 were college graduates and with some college education, respectively. These results showed that the level of educational attainment of women micro-entrepreneurs was relatively high. 4.2 Women Micro-enterprises 4.2.1 Profile of Women Micro-enterprises in Goa Table 4: Profile of Women Micro-enterprise Women Micro-enterprise Classification Number of registered micro-enterprise Number of not registered micro-enterprise Total Number of micro-enterprise with workers Number of micro-enterprise without workers Total Average of workers per micro-enterprise Number 98 48 146 87 59 146 3 Percentage 67.1 32.9 100% 59.6 40.4 100% Results showed that more number of micro-enterprises surveyed and included in the present research study were registered (67.1%). This means that some (32.9%) are illegally operating their micro-business activities. In line with this finding, the Local Government Unit (LGU) of Goa should undertake action to legalize all business activities in the municipality. Further, only 87 (59.6%) of the micro-enterprises have hired workers with an average of 3 workers per micro-enterprise. 4.2.2 Type of Women’s Micro-enterprise The present study has categorized the micro-enterprise activities of women microentrepreneurs into three broad business types which includes trading, basic processing, and service. Generally, women micro-entrepreneurs were engaged in trading business like operating variety stores, groceries, selling of used clothing, trading animal feeds, fresh and dried fish vending and fruits and vegetables vending among others. The next higher number of response was basic processing which includes smoked fish, baked goods, tocino and ham, fruit preserves and repacking of spices among others. Service type of business was the least numbered response 10 Proceedings of 7th Asia-Pacific Business Research Conference 25 - 26 August 2014, Bayview Hotel, Singapore ISBN: 978-1-922069-58-0 from among the respondents. This includes manicure, pedicure, hair styling, massage and small eateries (Table 4). Table 5: Type of Women‟s Micro-enterprise Type of Micro-enterprise Trading Basic Processing Service Total Number 92 33 21 146 Percentage 63.0 22.6 14.4 100% 4.2.3 Ownership of Micro-enterprise Table 5: Ownership Type of Women Micro-enterprise Ownership Type Single Proprietorship Partnership Cooperative Total Number 137 7 2 146 Percentage 93.8 4.8 1.4 100% Most of the women micro-entrepreneurs representing 137 or 93.8% had a single type of business ownership while 7 or 4.8% and 2 or 1.4% had a partnership and cooperative types of enterprise ownership, respectively. 4.2.4 Number of Years of Enterprise in Operation Table 6 reveals the distribution of the women micro-entrepreneurs with respect to the number of years the enterprise has been in operation. Table 6: Number of Years of Enterprise Operation Number of Years Less than a year 1–5 6 – 10 11 – 15 16 – 20 21 years and above Total Number 13 47 26 15 23 22 146 Percentage 8.9 32.2 17.8 10.3 15.8 15.0 100% Data disclose that greater number of women micro-entrepreneurs have been operating their micro-enterprises for at least 1 – 5 years as cited by 47 or 32.2 percent. Another revelation made by 26 or 17.8 percent of the respondent - women micro-entrepreneurs stating that they have been engaged in their micro-enterprise for 6 – 10 years while 13 or 8.9 percent, the least number of respondents who have divulged the length of business operation for less than a year. 10 Proceedings of 7th Asia-Pacific Business Research Conference 25 - 26 August 2014, Bayview Hotel, Singapore ISBN: 978-1-922069-58-0 4.2.5 Monthly Gross Income from Women Micro-enterprise Table 7 presents the range of monthly income generated by the respondent-women micro-entrepreneurs from their respective business activity. Table 7: Monthly Gross Income from Women Micro-enterprise Gross Income Range < 1000 1000 – 2500 2501 – 4500 4501 – 6500 6501 – 8500 8501 – 10500 10501 – 20500 ≥ 205001 Total Number 8 25 19 43 23 14 12 2 146 Percentage 5.5 17.1 13.0 29.4 15.8 9.6 8.2 1.4 100% The data appearing in the table indicate that majority of the women microentrepreneurs in Goa obtain a monthly gross income from their enterprise which ranges from a meager amount of PhP 4501 to PhP 6500. Almost 16 percent of the women-micro entrepreneurs attested that they collected a gross monthly income of at least PhP 6501 to PhP 8500. There were 2 or 1.4 percent who disclosed that their monthly gross income is more than Php 20500 while 8 or 5.5 percent divulged that they only obtain less than PhP 1000 gross monthly income. 4.3 Basic Record Keeping Setting up the right record keeping system for business helps entrepreneurs work efficiently, meet legal requirements and strengthen customer relationships. Table 8 presents five basic records systems used according to the type of enterprise and to the financial knowledge of the women micro-entrepreneurs. Table 8: Basic Records Used by Women Micro-entrepreneurs Basic Financial Record Cash Book Expense Record Sales Record Purchase Record Bank Account Total Number 26 39 30 34 17 146 Percentage 17.8 26.7 21.0 23.3 11.6 100% Rank 4 1 3 2 5 When the respondents were asked to rank the basic financial records, the expense record was commonly picked and given a rank of 1 (26.7%) followed by purchase record which ranked second ( 23.3%) and the last was maintaining or having a bank account (11.65). 10 Proceedings of 7th Asia-Pacific Business Research Conference 25 - 26 August 2014, Bayview Hotel, Singapore ISBN: 978-1-922069-58-0 4.3.1 Level of Financial Literacy in Record Keeping Table 9 presents the weighted mean computation on the knowledge and skills of the women micro-entrepreneurs in record keeping. Table 9: Level of Financial Literacy in Record Keeping Basic Financial Record System and Skills Cash flow statement Records cash coming in and going out of the enterprise. Expense record Maintains an accurate record of all expenses incurred by the enterprise. Sales Record Issues receipts with complete details such as whom each sale was made, the total value and the date. Profit and loss statement Uses total receipts and total expenses to show how much money the enterprise made or lost. Accounts payable/receivable Maintains records of short term expense or income. Grand Mean Level of Literacy 3.4 High level 3.9 High level 2..8 Moderately low 1.3 Low level 1.4 Low level 2.6 Moderately low When the level of financial literacy in record keeping was assessed, it came out that expense record, cash flow statement and sales record were the top three record systems reflective of high level and moderately low financial literacy in record keeping which had the weighted mean values of 3.9, 3.4 and 2.8, respectively. While the lowest mean score was 1.3 for profit and loss statement with low financial literacy level in record keeping. The total grand mean was 2.6 with an interpretation of moderately low level of financial literacy in record keeping. 4.4 Record Keeping Enhancement Model for Women Micro-entrepreneurs in Goa To address the financial literacy in record keeping system among the women microentrepreneurs as generally revealed in the findings of the present study, this proposed model is designed anchored from the macro level, the national mandates of the Commission on Higher Education (CHED) and Gender and Development (GAD). The SUCs are mandated to implement these mandates that is why Partido State University, being an SUC is also following these mandates. SUCs have threefold functions, namely; instruction, research, and extension/production. Gender and Development, being a national mandate to all government agencies, is also undertaken. This is where the present study was conceptualized. 10 Proceedings of 7th Asia-Pacific Business Research Conference 25 - 26 August 2014, Bayview Hotel, Singapore ISBN: 978-1-922069-58-0 Record Keeping Enhancement Model CHED and GAD Mandates for Women Research Conduct priority researches SUCs Mandates Gender and Development Conduct Projects/Activities for women Institutional Mandates Community Extension Conduct Projects/ Community Activities Record Keeping Enhancement Program for Women Micro-entrepreneurs in Goa Development of Training Modules Identification of participants Preparation of Training Schedule Implementation of the Program Evaluation Improved Financial Literacy in Record Keeping 5.0 Conclusion The study reveal that most of the women micro-entrepreneurs have a single type of business ownership. Majority have been operating their business for five years and mostly, they have ventured trading micro-enterprise. The women micro-entrepreneurs have greatly exhibited in practicing the utilization of expense record over the other basic financial records in reflecting business transactions. Most of them use notebooks where they can record their expenses incurred related to their enterprise activities. Generally, the level of financial literacy in record keeping is moderately low. References Barte, R. 2012. “Financial literacy in micro-enterprises: the case of Cebu fish vendors .” Philippine Management Review, 19, 91-99. Cunha, M. 2007. Entrepreneurship as a decision making: rational, initiative and improvisational approaches. Journal of Enterprising Culture, 15(1), 1-20. Greenspan, A. 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