Inspection of the learning community Inspection of the learning community surrounding Caldervale High School North Lanarkshire Council 31 March 2009 Contents 1. About the report 2. The learning community 3. Particular strengths of the learning community 4. Examples of good practice 5. How well do participants learn and achieve? 6. How well does CLD help the community to develop? 7. How effective are providers in improving the quality of services? 8. Do CLD providers have a clear sense of direction? 9. What happens next? 1. About the report This report tells you about community learning and development (CLD) activities in the communities surrounding Caldervale High School. It complements a separate report on the school. We explain how well people involved in community learning activities do in a wide range of experiences, and the quality of learning activities on offer to them. We describe how communities can influence decision making and how they can respond positively to their own issues. We also talk about how organisations work together and how they improve lives in local communities. Finally, our report looks at the vision for the area, and how well all organisations and the community are working together to achieve it. 2. The learning community The learning community around Caldervale High School includes the eastern part of Airdrie and the villages of Longriggend, Caldercruix, Plains and Chapelhall. The proportion of workless people is above the Scottish average and slightly higher than the rest of North Lanarkshire Council. 3. Particular strengths of the learning community • Highly committed and effective staff and volunteers. • Very effective partnership work. • Coherent arrangements for adult learners to progress in their learning. • A number of primary schools that are proactive in their communities. • Participants who are very enthusiastic about their learning. • Community groups that are active in improving neighbourhoods. • Community groups that influence public services. 1 4. Examples of good practice • Primary schools that engage parents and build community capacity. • @Home Flexible Learning and Airdrie Music Project. • PHACTS, Airdrie young people’s health project. • Systematic approaches to building community capacity. • A community development approach to creating new play parks. • Parent Support Group, a support group for parents of 0 to 3 children. • Time for You, a support group for young mothers. • Young parents’ group, a multi-agency support group for teenage mothers. • Look Closer Project, parents creating curriculum materials about museums. By visiting www.hmie.gov.uk you can find out more about these examples of good practice. 5. How well do participants learn and achieve? Individual centres, projects, schools and community groups are providing high quality learning and other activities. Staff in the area are improving the ways in which they assess the impact of their work, including some particularly effective examples. CLD Service managers and partners are continuing to improve the way they measure and report performance. However, not all staff fully understand the difference between output and outcome measures and indicators. This means that the significant difference that the services make are not fully reported or understood. Managers need to continue to ensure that staff plan their work to achieve the results that the Council and other services are looking for. Young people Almost all young people are increasing their confidence as a result of their engagement with learning opportunities. For most, they could see how this helps them in other aspects of their lives and improves their capacity to make informed decisions. A majority of young people are becoming more successful learners which is helped by their achieving accredited awards. A significant number of young people are actively involved in their community. For example, some deliver personal and social education lessons with younger pupils in schools, while others volunteer in youth clubs. Almost all young people feel safe within youth provision. However, for many, there are still territorial conflicts that result in them feeling less 2 safe in their communities. A majority of young participants are improving core skills, particularly communication and working with others. All participants feel very well supported by youth workers, especially staff in the CLD Service. Almost all participants are achieving well which is reflected in the wide range of accredited learning awards achieved. Staff also make very good use of certification where formal accreditation is not available. They celebrate young people’s successes very well. Adults Adult learners are able to access a very wide range of positive learning experiences from first step learning to college and university. Learners are encouraged to progress to appropriate new learning as part of a regular process of reflection and review. Learners show an increased level of confidence and self-worth, leading many to pursue further education or employment. A majority of learners also report that they have improved the quality of their contribution to family and community life. Some are contributing very positively to activities within their local schools. Most adult learners obtain very positive results from their experiences such as improved parenting skills, healthier lifestyles, helping within local schools, establishing community projects and youth activities. Staff use a range of approaches to successfully remove barriers to learning. For example, the Dads Can Do programmes in some primary schools attract unusually high numbers of adult men into family learning programmes. Adult literacy provision, SureStart work with young families and adult learning Access programmes are also very successful in engaging adults who are least likely to become involved in learning. Parents and children from a local primary school had worked with museums and CLD staff to produce Look Closer. This is an educational DVD and workbook to promote the museum services across North and South Lanarkshire to schools, families and community organisations. 6. How well does CLD help the community to develop? The communities surrounding Caldervale High School are particularly active. For example, an unusually large number of community organisations had worked with council services to develop high quality play facilities within East Airdrie neighbourhoods and surrounding villages. Primary schools are particularly proactive in working with parents and local communities. Skilled and confident community members are very well supported by staff to improve communities. Local authority and voluntary sector staff work very well together to support community organisations. Community groups help to secure significant improvements in local services and facilities. For example, groups had secured improvements in traffic calming, play facilities, provision for young people, community facilities, footpaths, parking and signage. CLD staff used high quality processes to support the development of community groups. Almost all community groups contribute well to developing community cohesion. However, relationships within and between some groups need to be improved to maximise their impact. 3 7. How effective are providers in improving the quality of services? Staff in the area are dedicated to providing high quality services and regularly reviewed the quality of their work. Some focused particularly well on evaluating the impact on participants of their learning. These approaches needed to be used more systematically in other aspects of work. Managers are continuing to support improvements in how the outcomes of services are measured and reported. Services use a range of effective methods to communicate to stakeholders about their work. 8. Do CLD providers have a clear sense of direction? Providers work very well together in the area and have a clear sense of direction. There are particularly effective relationships between CLD providers and primary schools which brings significant benefits to individuals, families and communities. There is also an active and vibrant range of community groups that contribute well to improving communities. The local authority service has recently changed its structures and some aspects of staffing. These improved arrangements have many strengths to build on to achieve continuous improvement. 9. What happens next? CLD providers have a good understanding of their strengths and areas for improvement and communities are achieving very well. As a result we have ended the inspection process at this stage. We have agreed the following areas for improvement with the education authority and its partners. • Use more systematic approaches to support young people to self-assess their progress. • Continue to improve outcome measurement in order to capture fully the difference that services make to individuals and communities. Quality indicators help CLD providers and inspectors to judge what is good and what needs to be improved in the work of the school. You can find these quality indicators in the HMIE publication “How good is our community learning and development? 2”. 4 The report uses the following word scale to make clear judgements made by inspectors. Excellent Very good Good Satisfactory Weak Unsatisfactory Outstanding, sector leading Major strengths Important strengths with some areas for improvement Strengths just outweigh weaknesses Important weaknesses Major weaknesses HMIE checks five important quality indicators to keep track of how well all Scottish CLD provision is doing. Here are the results for the learning community surrounding Caldervale High School. Improvements in performance Impact on young people Impact on adults Impact of capacity building on communities Improving services Managing Inspector: Jim Rooney 31 March 2009 5 good very good excellent very good good How can you contact us? HMIE has responsibilities to evaluate the quality of pre-school education, all schools, teacher education, community learning and development, colleges and local authorities. We also publish reports of interest to the public and professionals about services for children and evaluate child protection services. From this extensive evidence we are able to give the professional advice needed to support the development of educational policy. For more information about the work of HMIE, including examples of good practice and links to Journey to Excellence, please visit our website at www.hmie.gov.uk. To find out more about inspections go to www.hmie.gov.uk. Please contact the Business Management and Communications Team if you require any of our information available in translated or other appropriate versions. If you wish to comment about any of our inspections, contact us at HMIEenquiries@hmie.gsi.gov.uk or alternatively you should write to Business Management and Communications Team, HM Inspectorate of Education, Denholm House, Almondvale Business Park, Almondvale Way, Livingston EH54 6GA. Our complaints procedure is available from Rona Littleproud, HM Inspectorate of Education, Denholm House, Almondvale Business Park, Almondvale Way, Livingston EH54 6GA or phone 01506 600258 or from our website at www.hmie.gov.uk. If you are not satisfied with the action we have taken at the end of our complaints procedure, you can raise a complaint with the Scottish Public Services Ombudsman (SPSO). The SPSO is fully independent and has powers to investigate complaints about Government departments and agencies. You should write to the SPSO, Freepost EH641, Edinburgh EH3 0BR. You can also telephone 0800 377 7330, fax 0800 377 7331 or email ask@spso.org.uk. More information about the Ombudsman’s office can be obtained from the website www.spso.org.uk. Want to join us? In addition to HMI, inspection teams often include people who are not HMI but are involved directly in education. They are called Associate Assessors and most work in community learning and development. Most inspection teams also include a member of the public called a Lay Member. More information about how you can become an Associate Assessor or Lay Member is available at www.hmie.gov.uk. Crown Copyright 2009 HM Inspectorate of Education