ABB launches ServiceGridSM for complete service to support the Smart Grid

ABB Press Release -- May 18, 2010
ABB launches ServiceGridSM for complete service to
support the Smart Grid
Power generation and delivery infrastructures greatly enhanced with comprehensive
service solution for energy providers
Houston, Texas, May 18, 2010 – ABB, the leading power and automation technology
company, today announced the release of ServiceGridSM, a comprehensive service solution
which provides advanced support for the control system and connected assets for a smart gridcompliant network.
This new ServiceGrid solution provides application, technical, product and site support along
with management and full-time support from a trained technical account manager.
ServiceGrid is designed to provide the operation and maintenance component of the power
delivery infrastructure with the necessary support backed by years of industry experience. A
designated Technical Account Manager (TAM) works to enhance the utilization and productivity
of assets, processes and people to improve plant performance, increase uptime and reliability,
reduce total cost of ownership allowing for informed decision making, and improved human
For more information, please visit
This announcement was made at the ABB Automation and Power World event, ABB’s annual
premier Automation and Power Technology customer event.
ABB ( is a leader in power and automation technologies that enable utility and
industry customers to improve performance while lowering environmental impact. The ABB
Group of companies operates in around 100 countries and employs about 117,000 people. The
company's North American operations, headquartered in Cary, North Carolina, employ about
12,000 people in 20 manufacturing and other major facilities.