Academic Administration and Student Services Information for MA Students Academic Year 2015-2016 April 2015 Important dates of the academic calendar First semester in Costa Rica: August to December 2015 Orientation (mandatory): 20-21 August First day of class: 24 August Last day of class for first term: 8 December 2015 (To be confirmed) Second semester: January to July 2016 First day of class: 11 January 2016 Last day of class for second semester: 03 June 2016 (To be confirmed) End of Academic Year Celebration: 8 June 2016 Suggested due date for Independent research projects: 31 July 2016. Each MA programme has different due dates. Students must check with their Department Coordinators to make sure they have the right information. UPEACE Institutional Breaks: Institutional break; UPEACE campus will be closed from December 18 through January 4: (dates to be confirmed). This break extends until January 10 for students. UPEACE campus will be closed during Holy Week: 21-25 March 2016 2 Costa Rican Holidays: 01 January – New Year 30 March - 03 April - Holy or Easter Week 11 April - National Hero’s Day 1 May – Labour Day 25 July - Annexation of Guanacaste 2 August – Patron Saint of Costa Rica Holiday 15 August – Costa Rican Mother’s Day 15 September – Independence Day 12 October - Encounter of Cultures Day 25 December – Christmas Day 3 How to plan for UPEACE UPEACE and surroundings UPEACE headquarters are located in El Rodeo de Mora, in the province of San José, the capital city of Costa Rica. Ciudad Colón is the closest town to UPEACE, 7 kilometres away from campus and 35 minutes away from downtown San José; it has a total population of 21.6661 in an area of 160 square kilometres, at 850 meters above sea level. El Rodeo is a rural community comprised of about 40 families, many of which have their roots in farming. Three hundred and ten hectares of forest are found in this area, the El Rodeo Forest Reserve. This reserve is mostly composed of secondary forest but it protects the last remnants of primary forest in the Central Valley of Costa Rica and is located on the UPEACE Campus. The El Rodeo Forest Reserve is home to more than 200 types of trees and plants, as well as many species of animals. This area is also known by butterfly enthusiasts for having a number of beautiful species that are not easily found elsewhere in the country. Birdwatchers will find a mixture of middle elevation and dry forest species inhabiting the ecosystems in this rainforest. Most UPEACE students choose to live in Ciudad Colón and surroundings, about 15 minutes from the campus located in El Rodeo. Ciudad Colón has the following essential services available: Public bus service Local buses to and from downtown San José are available every 20 minutes, which also stop at a Mall, Supermarkets and a Hospital. The cost of the bus ride is equivalent to a bit less than $1 USD. 1 Data from the Population Census 2000: http://www.inec.go.cr/05Censos/01CensoDePoblacion/cuadrosDelCenso/01Demograficas/cuadros/C20.%20Indicad ores%20demográficos%20por%20indicador,%20según%20provincia,%20cantón%20y%20distrito/C20.xls 4 Post Office A central post office is located 50 meters southeast from the Catholic Church on Main Street and Second Avenue in Ciudad Colon. Banks There are two state bank branches available in Ciudad Colón which operate at regular office hours during weekdays (see below). These same banks are open during the weekends from 11 am to 7 pm at Multiplaza Mall in Escazu. Valid passports are needed for ALL bank services and transactions. Banco Nacional de Costa Rica: Located in downtown Ciudad Colón behind the Catholic Church to the left on 12th Street, Second Avenue. The bank is open from 8:30 a.m. to 3:45 p.m., Monday through Friday. Valid passports and Residency cards are needed for ALL bank services and transactions. UPEACE works only with Banco Nacional de Costa Rica; therefore students are strongly advised to open their bank account at Banco Nacional. Banco de Costa Rica: Located in downtown Ciudad Colón 50 meters south of the Catholic Church on Main Street and 6th Avenue. It’s open from 9:00 a.m. to 4:00 p.m., Monday through Friday. Valid passports and Residency cards are needed for ALL bank services and transactions. Students will be able to withdraw money in colones (national currency) and in dollars from international ban k accounts through the ATMs available at both banks and other places in other places such as Multiplaza. Credit cards and bank cards with Cirrus and Plus international systems are the only ones accepted. Note: Checks from non-Costa Rican banks may take up to 90 working days to be cashed (approx. 3 months). Travellers’ checks may not be accepted by local banks. 5 Supermarkets and Convenience Stores There are a few mini markets available in town: Mini Market la Cadena de Detallistas de Ciudad Colón: located next to the central park on Central Avenue and Main Street Supermarket Palí: 100 meters north of the Catholic church on Main Street and First Avenue El Buen Precio: 100 meters north of La Casa de la Cultura on Main Street and First Avenue Super Mora: 100 meters west of the soccer field on Fourth Street and Second Avenue However, due to a limited selection many students like to shop at nearby supermarkets located in the surrounding area of Ciudad Colón: Megasuper: Santa Ana, on the San Jose highway Automercado: in Multiplaza - Escazú, and Via Lindora - Santa Ana Other Services Mora Drugstore: 200 meters south of the Catholic Church; on Main Street and 6th avenue. Ziggy’s Bookstore: Across from the Catholic Church. Ziggy’s sells school and office supplies, miscellaneous electronics, small gifts and instant passport photos on Main Street Red Cross of Ciudad Colón: 200 meters south of Mini Market la Cadena, between 4th and 6th Avenue Dentists in Cuidad Colon – Well known dentists in the area include Dr. Dunia Mora: 2249-0421, Dr. Marianela Camacho: 2249-4272 and Innova Dentist 2240-4140. Librería Internacional: Sale of books in English, German, and French and more. The bookstore is located outside Ciudad Colón in Multiplaza Mall in Escazú and Via Lindora in Santa Ana. 6 Additional services outside of Ciudad Colón Multiplaza Mall: Located 15 kilometres east of Ciudad Colón and is the biggest shopping centre in the area. It has movie theatres, bars, restaurants, a supermarket, and a food court. Every Wednesday the movie theatre has a half price special, and on other days, UPEACE students can receive a small discount by showing their student ID. Hospital CIMA San Jose: This hospital was opened in the year 2000 and was voted the Best Hospital in Costa Rica. Cima Hospital is located in the Escazu area (on the road to San Jose) and provides English language services to its patients, and it is part of the CIMA division of International Hospital Corporation (IHC). Please visit the following link for more information: http://www.cimamedicalvaluetravel.com/sjos (available in English and Spanish). Clínica Biblica Hospital: An international private hospital located in downtown San Jose with English Language services. Please visit the following link for additional information http://www.clinicabiblica.com/eng/index.php (available in English and Spanish). Weather The rainy season in Costa Rica begins in May and finishes around the end of November. In August, Costa Rica will be in the middle of the rainy season, a time when it rains every afternoon. The average temperature in the UPEACE area will range from 18 to 30 Celsius (66 to 90 Fahrenheit). Humidity is around 80%. It is usually sunny during the mornings and rainy in the afternoons, so the temperature may drop a bit as the day goes on. The dry season in Costa Rica begins in December and ends in April. The weather is almost always sunny and quite hot during the day. The average temperature during the dry season ranges between 21 to 27 degrees Celsius or (70 to 81 degrees Fahrenheit). Because of changing climate conditions, there may be variations to the above-mentioned information. 7 What to Wear On school days, students usually dress casually. It is important to have a sweater available to wear during the rainy season. During this time, students also find it practical to carry an umbrella. During the dry season, lighter clothes are usually worn as the temperature rises. For formal presentations, UPMUNC (Simulation of UN Conference) and end of the academic year celebration, formal attire is recommended (suit/tie, dresses, traditional formal attire). Upon arrival at the Juan Santa Maria International Airport If case your luggage gets lost, please inform the airport authorities right away and provide them the phone number of UPEACE in Costa Rica, (506) 22 05 90 00. Note that the rate at the currency exchange counter at the airport is considerably lower so we do not recommend to change large amounts of money there; $100 is more than enough to pay for transportation and other immediate needs, and money can be changed later at a bank in Ciudad Colón or nearby. Cultural notes In Costa Rican culture, it is considered polite to reply to people when they greet you. You can use “buenos días” (good morning); “buenas tardes” (good evening) or “buenas noches” (good night). In tourism-related services and private health care facilities it is usual to find Englishspeaking personnel. 8 University for Peace Information Confirming enrolment Students of the Class of 2016 must make sure to follow the steps mentioned below. This way, incoming students will be assured access to all student services and support. 1. Print the Financial Terms and Conditions document, sign it and send it to: payments@upeace.org One of the attachments to the letter of admission sent to accepted applicants is the Financial Terms and Conditions document. As part of the confirmation process, it is mandatory that students sign and return the Financial Terms and Conditions document. This document is a binding agreement between the student and the University. Next, complete the Confirmation of Enrolment Form by clicking on the link provided on your admissions letter. Step 1 must be completed before your arrival. 2. Send the certified originals of the documents listed below, as required in the application process by courier (DHL, FedEx, UPS, etc.) to Costa Rica: a. Official undergraduate transcripts b. Certified true copy of your Bachelor’s degree, certified by your University’s Registrar c. Original document of English Proficiency Test results (TOEFL or IELTS). d. A set of six passport size photos with your name and MA programme written on the reverse of each photo UPEACE address for couriers: Your name Admissions Office University for Peace El Rodeo de Mora Ciudad Colón Tel: 2205-9000 9 Arrival on First Day of Orientation Students are expected to arrive at UPEACE on 20 August 2014 to begin orientation at UPEACE in the Council Room, where they will receive information about various aspects of academic life at UPEACE as well as begin the Student Temporary Residency (STR) process. A UPEACE bus will be available at the bus stop located in downtown Ciudad Colón, behind the Church and across from mini market La Cadena. There will be signs at the bus stop. An Orientation agenda and bus schedule will be sent a couple of days before the scheduled date. Mail Service It is recommended that students use UPEACE’s mailing address for personal mail or for the shipping of personal items, and that they always use certified mail. Students may instruct friends and relatives to address their mail as follows: Student’s name C/O Student Services Office University for Peace Application package P.O. Box 138-6100 San José, Costa Rica, Central America For courier companies such as DHL or FEDEX the following address must be used: Student’s name C/O Student Services Office University for Peace El Rodeo de Mora, Ciudad Colón San José, Costa Rica Tel:(506)2205-9000 Courier companies do not deliver to P.O. boxes; therefore, always use physical addresses for this type of service either to send documents or to have them delivered to you. Courier and/or shipping companies may involve customs and payment of duties. It is recommended that students use regular certified mail for unofficial documents or items for personal use. 10 As student mail will arrive at the Student Services Office students are therefore responsible for checking their mail boxes, which will be assigned during the Orientation Session. The replacement fee for lost keys is ¢1,000 colones (about $2 USD) Computer Resources UPEACE provides a computer lab for student use. Facilities are available throughout the school year, although hours may be reduced during academic breaks and the summer term. Wireless internet connection is available in most parts of the Campus. UPEACE students have access to printing resources, instructional computing facilities, and e-mail. Every student will be given a UPEACE e-mail account that UPEACE staff will use to send official information about various matters. Students must use a personal UPEACE network identification (login and password) in order to access e-mail and most other UPEACE computing resources. UPEACE provides this login and password to all its students during orientation. Printing services are also available and paid for in colones. Cafeteria Our on-campus cafeteria is open from 8:00 a.m. to 4:30 p.m., Monday through Friday. The price for breakfast is approximately US$4.00 and approximately US$6.00 for a lunch. A variety of snacks and beverages are also available at different prices. It is also possible to buy portions of a meal at proportionate prices. 11 Transportation UPEACE offers transportation from the UPEACE Campus to Ciudad Colón and back at different times during the day. There will be morning and afternoon class sessions. These will run from 8:45 am to 11:45 am, and then from 1:15 to 4:15pm. Details of the bus route and schedule will be provided during orientation. Please note that the bus is punctual and needs to adhere to the established schedule; therefore, in order to avoid delays, please be on time (it is recommended for students to be 5 minutes before the time indicated). If students wish to take an official (red) taxi to the university at times when the buses do not run, they can do so for around $8 to 10 USD. Transportation to San Bosco, Brazil de Mora and surrounding areas are offered once after classes end. Since there is no public transportation offered from el Rodeo to Ciudad Colon and San Jose, students may use the UPEACE transportation within the established schedule. Health Services Medical intake is provided at our UPEACE Infirmary during office hours (8 am to 4 pm). Should you have an emergency out of office hours please dial 911. On a side note, please be advised that abortion is illegal by the Costa Rican Penal Code and could result in imprisonment for the practitioner and for the patient. In addition, morning after pills are not sold in Costa Rica. Cultural Activities One of the ways in which UPEACE students celebrate their multiculturalism is by organizing cultural events on campus. Examples include the Africa Night, Asia Week, Noche Latina, Europe Fest, Thanksgiving Day, etc. Students are encouraged to bring their national outfits and a few items that represent their culture for such celebrations. On the other hand, students usually organize and participate in diverse groups and clubs (for example: choir, rainbow, cooking, football, gardening, hiking, yoga, salsa, languages, poetry, 12 and cinema), participate in volunteering programs in Ciudad Colón and El Rodeo or other locations, and organize discussion groups, forums and conferences. Costa Rican Currency To exchange colones into dollars, the rate is approximately 550 colones per US dollar. This rate fluctuates frequently students are recommended to check the Banco Nacional de Costa Rica page for updates: http://www.bncr.fi.cr/BNCR/TipoCambio.aspx We recommend visiting the following website to calculate the exchange rate for your currency before your arrival: http://www.x-rates.com/calculator.html Insurance UPEACE students are insured as follows: 1. Costa Rican Social Security Health Insurance (CCSS or “Caja”) With a government-sponsored network of more than 30 hospitals and more than 250 clinics throughout the country, the Caja Costarricense de Seguro Social (CCSS) has primary responsibility for providing low-cost health care services to the Costa Rican populace. Although sometimes overburdened, this system has worked well for Costa Ricans for the past 60 or so years. Foreigners living in Costa Rica – legal residents only – can join the CCSS and get free treatment (everything from check-ups to prescription drugs to major surgeries) by paying a small monthly fee–based on income. Tourists and visitors can use Caja facilities only in emergencies. The CCSS system works very well for emergency situations, lab tests, x-rays, scans and frequently used generic medication. Many of the country’s highly trained physicians and some dentists work in the mornings for the CCSS and operate their own offices and clinics in the afternoons and evenings. 13 For more info on Costa Rican Health Insurance visit: http://internationalliving.com/countries/costa-rica/health-care/ 2. Bridge Insurance Brokers Limited The Bridge Insurance policy is 100% Lloyds Underwriters. This private insurance company arranges an annual, Group Personal Accident and Medical Expenses Insurance Policy on behalf of UPEACE, for its students (valid only outside their usual countries of domicile) including the following terms: Monetary benefits of US$ 30,000 in the event of death following bodily injury. Monetary benefits of US$ 50,000 in the event of loss of one eye or one limb following bodily injury. Monetary benefits of US$ 100,000 in the event of loss of one eye or more than one limb, or permanent total disability (as defined) following bodily injury. Personal liability with a US$ 3,000,000; limit of indemnity. Insurance for costs of medical treatment, hospital expenses, surgical expenses and repatriation of medical grounds with an overall sum insured of US$ 1,000,000 in any one event following the occurrence of bodily injury or onset of unforeseen illness/sickness, whilst the claimant is outside usual country of domicile. Other terms and conditions as per policy wording 14 Important notes: 1. For emergency treatments not requiring hospitalization, students will initially pay the expenses and then submit all receipts and claim form directly to Bridge Insurance Claims Executive, Nina Milner nina.milner@bridgeinsurance.co.uk 2. The first US$ 75 of each and every claim, for each insured person is deducted from the amount reimbursed to the patient (US$ 75 deductible is applied per episode). 3. In order to proceed with emergency treatments and/or hospitalization, private hospitals in Costa Rica require a deposit which can be made by credit card. Therefore, students are required to have a credit card or funds available for unexpected expenses. 4. Deposits required by private hospitals can range from US$ 1,000 to US$ 5,000 or higher depending on the type of incident. In the event of accident or illness resulting in hospitalization, emergency service company CEGA Assistance must be contacted immediately to initiate coverage of the costs (24-hours emergency service provided) 5. The patient’s initial deposit will still be required by the hospital until the insurance provider officially notifies the hospital of approval of expense coverage. Once this company approves coverage of expenses, the deposit will be reimbursed to the patient. The US$75 dollar deduction will still apply and must be paid by the student. 6. Under no circumstances will UPEACE cover hospital deposits, insurance deductibles or medical expenses. 15 Immigration information Section I A. Entry visas for Students from countries listed in groups I and II Group I: Andorra Argentina Australia Austria Finland France* Germany Great Britain Bahamas Barbados Belgium Brazil Bulgaria Canada Chile Cyprus Croatia Czech Republic Denmark Estonia Greece Hungary Iceland Ireland Israel Italy Japan Latvia Liechtenstein Lithuania Luxembourg Malta Mexico Monaco Montenegro Netherlands (Holland) * New Zealand* Norway Panama Paraguay Poland Portugal Puerto Rico Romania San Marino Serbia Singapore Slovakia Slovenia South Africa South Korea Spain Sweden Switzerland Trinidad And Tobago United States Of America Uruguay The Vatican Group II Antigua and Barbuda Guatemala Belize Bolivia Dominica El Salvador Federal States Of Micronesia Guyana Honduras Kingdom of Tonga Kiribati Maldives Fiji Granada Marshall Islands Mauritius Nauru Northern Mariana Islands Palau Philippines Saint Kitts and Nevis Saint Lucia Saint Vincent And The Grenadines Salomon Islands Samoa Saint Thomas and Prince Seychelles Suriname Turkey Tuvalu Vanuatu Venezuela 16 If a student from groups I and II does not obtain the pre-approved student visa, he/she may enter Costa Rica as a tourist. However, the student is required to have a return ticket that not exceed 90 days. Upon arrival, the student will be required to pay US$200 to the Government of Costa Rica for changing their current status as tourists to become a student with a temporary residence. The entry visa is usually valid only for 3 months, so we advise you not to apply for it too early (not earlier than May 25th) In order to process the entry visa, an appointment at the Costa Rican Consulate in that student’s country must be made in advance to file an application. The following documents are required: 1. Criminal record, recently obtained from the country of origin or where the student has resided for the last 3 years with a legal status. This document must have the Apostille. Notes: - The Criminal record is valid for six months only (unless the document indicates a different expiration date) - United States citizens are required a criminal record issued directly by the FBI 2. Birth certificate, which must clearly state the names of both parents. This document must also have the Apostille 3. Passport must be valid for at least 6 months after the projected MA programme end date (January 2017) 4. Support letter UPEACE will send this letter to all students who have confirmed their enrolment Please be advised that you may be requested additional documentation by the Consulate (e.g. financial statements, etc.) Also the costs incurred for the processing of documents needed for the entry visa; consulate, government office, documentation and authentication fees among others, must be covered by the student. Important note: Students from groups I and II must send electronic copies of the birth certificate and criminal records with the Apostilles by July 1st. However original documents will be collected during orientation (August 20-21, 2015). Please contact visas@upeace.org for additional information. 17 B. Entry visa for students from groups III and IV Afghanistan Albania Algeria Angola Armenia Azerbaijan Bahrain Belarus Bangladesh Benin Bosnia And Herzegovina Botswana Brunei Darussalam Burkina Faso Burundi Butan Equatoria Guinea Ethiopia Federación Rusa Gabon Gambia Georgia Ghana Guinea Guinea-Bissau Haiti India Mauritania Mongolia Morocco Mozambique Myanmar (Birmania) Namibia Nepal Nicaragua Niger Nigeria North Sudán Indonesia Irak Iran Ivory Coast Jamaica Cameroon Jordan Cape Verde Central African Republic Chad Colombia Cambodia Comoros Cuba Democratic Republic Of Congo Democratic People's Of Korea Dominican Republic East Timor Ecuador Egypt Eritrea Kazakhstan Kenya Oman Pakistan Palestina Papua New Guinea People's Democratic Of Laos People's Republic Of China * Peru Qatar Kosovo Kuwait Kyrgyzstan Lebanon Lesoto Republic Of Congo Republic Of Macedonia Republic Of Moldova Rwanda Saudi Arabia Liberia Senegal Libia Madacascar Malaui Malaysia Mali Sierra Leone South Sudan Somalia Sri Lanka Syrian Arab Republic Swaziland Taiwan Tajikistan Tanzania Thailand Togo Tunisia Turkmenistan Uganda Ukraine United Arab Emirates Uzbekistan Vietnam Western Sahara Yemen Yibuti Zambia Zimbabwe In order to start the process for obtaining an entry visa to Costa Rica, the following original documents must be sent to UPEACE Visas Officer (visas@upeace.org) no later than 8 June, 2015. Please note that electronic documents are not accepted (this date applies ONLY for students from categories 3 and 4 countries). 18 1. Criminal record, recently obtained from the country where the applicant has resided for the last 3 years. This document is valid for only six months (unless the document indicated a different expiration date). The criminal record must come with the Apostille or be authenticated by the Costa Rican Consulate. 2. Birth certificate, which must clearly state the names of both parents. The criminal record must come with the Apostille or be authenticated by the Costa Rican Consulate. Note: In case there is no Apostille system or Costa Rican Consulate in your country, disregard this requirement 3. Round trip ticket: students are required to send their flight itinerary (issued by the travel agency) To consider: - Once your entry visa is approved, you will be required to travel to the nearest Costa Rican Consulate (the one you indicated in your admissions online application) Note: If your location has changed, please inform us at visas@upeace.org - It is students’ responsibility to inquire if an entry visa is required to travel to the country where their visa to Costa Rica will be delivered - The entry visa costs approximately US$20, which is payable at the Costa Rican Consulate or upon your arrival to the Costa Rican International Airport. - Students are responsible for processing all transit visas for their travel 19 Section II Processing of the approval of the Student Temporary Residency (STR) in Costa Rica 1. Upon student’s arrival into Costa Rica, UPEACE is responsible for processing the Student Temporary Residence 2. Consular registration is required for students whose countries have Consular Representation in Costa Rica. Therefore, students are responsible for contacting their corresponding Consulate and following this office’s procedure for registration. Later, students will then bring to a copy of the Consular Registration document to the Visas Officer in the Student Services office 3. According to Costa Rican Immigration Office, once they have received your file with all required documentation, the final approval takes approximately 5 months. Please keep in mind that both the visa process and the approval of students’ STR’s can be a lengthy and tedious process. Therefore, we ask student’s cooperation and patience in the meantime. IMPORTANT NOTES: Under no circumstances will Costa Rican Immigration process any Student Temporary Residence (STR) without the above required documents. As an international institution located in Costa Rica, UPEACE abides by Costa Rican law; therefore each student will be held responsible for conforming to the legal requirements of Costa Rican Immigration authorities. All required documentation in languages other than English, French or Spanish MUST be translated into English by an official translator. For additional information contact visas@upeace.org 20 Section III Important Information 1. Round trip ticket If a student entries Costa Rica as a tourist, it is mandatory to have a round trip ticket upon entrance. Otherwise, he or she will not be allowed to enter the country. 2. Yellow fever Vaccination Yellow fever vaccination is required to enter Costa Rica when traveling from or have connecting flights through the following countries: African countries, Argentina, Bolivia, Brazil, Colombia, Ecuador, French Guyana, Guyana, Panama, Paraguay, Peru, Surinam, Trinidad and Tobago, Saint Thomas and Prince, Venezuela. The incubation period for the vaccine is 10 days. Therefore, students are required to make sure they get this shot with enough time in advance and carry the supporting documentation. After receiving the shot, students should allow a 10 day incubation period before leaving the country. It is strongly advised that all students get the yellow fever vaccination, because there have been cases of students traveling to other countries during their vacation breaks and not being able to return to Costa Rica until they have been vaccinated and have waited ten days. 21 3. Benefits of the Student Temporary Residence (STR) The student will obtain legal status in Costa Rica When traveling, students will no longer need a return ticket for entering Costa Rica Students with a STR can enter all Costa Rican national parks at a lower rate than tourists do For background checks related to future employment or internships, it is necessary to have obtained legal status while pursuing studies abroad 4. Penalty for overstaying without legal status There are financial penalties of US$ 100 per month, which have been charged to people who attempt to leave the country without a STR. Additional recommendations for your trip to Costa Rica - Do not place money in your checked luggage. In the past there have been incidents of students losing money from their suitcases during travel. It is recommended that you carry credit cards with the Cirrus and Plus systems, make arrangements for wire transfers, or access your home country bank account from Costa Rica. - If for any reason students cannot make the financial arrangements to afford their stay in Costa Rica, they should not make any plans to travel to Costa Rica. UPEACE is in no position to provide any financial support for living expenses, travel, medical or housing or any other emergencies. - Please note that students who are receiving stipends through full scholarships or fellowships will be paid only for the actual months of residency in Costa Rica. - All medical expenses not covered by the insurances provided by UPEACE are the responsibility of the student. UPEACE will not provide any financial assistance for any uncovered expenses. 22 - One of the attachments to the letter of admission sent to accepted applicants is the Financial Terms and Conditions document. As part of the confirmation process, it is mandatory that students sign and return the Financial Terms and Conditions document. This document is a binding agreement between the student and the University - Once the Financial Terms and Conditions document is signed and sent in, students will have the commitment to pay accordingly. There is no possibility of renegotiating financial terms and conditions after signing this document. - If admitted applicants are unsure about their ability to meet the Financial Terms and Conditions of their acceptance, they are strongly advised not to come to the University for Peace until their financial situation allows them to comply. - UPEACE does not offer any on-campus paid work and it is not legal to work in Costa Rica while on Student Temporary Residency status. 23 Housing Students can search for their preferred housing options through our UPEACE Housing Website. There are several options available, for the most part, in the Ciudad Colon and El Rodeo areas. This website contains detailed housing information with photos, prices and locations included. The link to access the site will be made available as of 15 July 2015; therefore, students are required to login with the username and password provided in their Financial Terms and Conditions document to reserve their places. For budget planning purposes, housing options range from US$ 350 upwards depending on amenities desired and/or special requirements (Please refer to Appendix 1 for more information about UPEACE Student Housing information Services). To consider: - The housing link will be provided to all incoming students on July 15, 2015 - Make sure the place you pick meets your housing requirements before reserving - Please be advised that once you have made your reservations, you are required to stay for at least a month before your decide to move to another place - Once you have received confirmation of your housing request, make sure you keep this information handy for locating the place upon arrival to Costa Rica - Make sure you understand and abide to all terms and conditions for renting the place before committing to stay - The first month, you will be required to pay only for the rent. Once you decide to stay for a longer period, the initial deposit and second month’s rent should be paid - The Student Services office will arrange housing for you once, before your arrival. If required, you will receive assistance for a second time. However, if you decide to move for other reasons, you are responsible for seeking assistance from other fellow students or for arranging a new housing agreement on your own. - If you are planning to live with another classmate, please make one reservation and include the name (s) of the people with whom you will be sharing the facility. 24 Our Staff Our priority at the University for Peace is the well-being of our students. Feel free to contact staff of the Admissions and Registrar, and Student Services Office for any assistance you may need. Our doors are always open to you! Student Services Unit The Student Services Unit provides students with assistance with the following processes: Housing: housing@upeace.org Visas: visas@upeace.org Payments: payments@upeace.org You may also write to studentservices@upeace.org Please contact us at: Ms. Cynthia Diaz: cdiaz@upeace.org Visas Officer: visas@upeace.org Ms. Angela Willis: studentservices@upeace.org Coordinator Student Services Registrar’s Office The Registrar Office is in charge of keeping academic records and providing transcripts and certification letters upon request which can be requested through the following email: registrar@upeace.org The staff in the Registrar’s Office include: Ms. Vanessa Granados vgranados@upeace.org Registrar Officer Ms. Fina Farfán: efarfan@upeace.org Registrar, and Admissions Coordinator 25 Admissions Office The Admissions Office handles the various admissions and course registration processes Questions about admissions can be directed to: admissions@upeace.org The staff in the Admissions Office include: Ms. Kyle Briesemeister kbriesemeister@upeace.org Admissions Officer Ms. Rosario Gutiérrez: rgutierrez@upeace.org Admissions Deputy Coordinator Career Services Students have access to the services of a Career Counselor while at UPEACE, which include workshops and one on one counseling appointments. Ms. Christine Oatis-Skinner: coatis@upeace.org Career Officer 26 MAP OF CIUDAD COLON 27 Appendix 1 Student Housing Services Introduction The University for Peace Students Service Unit offers assistance to students searching for an accommodation. Most facilities, which includes bedrooms in family stays, studios, apartments, and/or houses, comply with, at least, with the minimum requirements, depending on the students’ budget. Different housing options can be located in Ciudad Colon and nearby areas, through our UPEACE Housing Website, which will be available to all enrolled students before the beginning of the academic year. This website contains pertinent information about the facility such as the price for rent, commodities, photos and more. The great majority of these include the basic services (water, electricity, TV Cable and wireless internet) into the price for the rent. The relationship that will initiate between owners and students is advised to start off with a Rental Contract. Accordingly, Costa Rican rental law applies; though the Parties herewith by accepting this terms and conditions, agree to define a framework for their relation that would allow better communication and a smooth relationship, as well as a clear definition of their expected role in this relation. Both students and property-owners must agree to adhere to the terms and conditions of this document and be aware that the contractual relationship that would be established would be solely between them. I. The role of UPEACE UPEACE acts as a facilitator, linking students with information about property-owners and providing advice and guidance to students seeking to enter into a contractual relationship in Costa Rica regarding housing services. These resources are only available to UPEACE students (including participants in short courses, seminars and other UPEACE academic activities). Should a student decide to locate housing on their own, UPEACE will not assume any responsibility for the outcome; nor be able to provide any type of support. However, students can check with the Housing Officer to see if any complaints have been lodged against the respective property-owner. 28 In cases of unresolved disputes between students and property-owners, mediation assistance may be requested of the Housing Officer, in writing. Mediation will be handled by the UPEACE Housing Officer. Every effort is made to match each student’s needs with appropriate price, location and amenities. Please note that properties available for lower rent, are often not as nice as properties offered at higher prices. II. The role of the property owner Property-Owners who desire to register with the University for Peace, shall commit themselves to value the added benefit of hosting international students as a community service. The outcome of this relationship overrides the profit expectancy. To be able to formally offer housing services to UPEACE students, property-owners must register with UPEACE Housing Services. It is the responsibility of the property-owner registered with UPEACE Housing Services, to inform the Housing Officer whenever they have rented the place to someone else, so that the database remains accurate and up to date and students are not disappointed. As part of the acceptance of these rules and regulations for rental services, Property-owners accept to grant a one-month trial period of rental to assure a good fit with the interested Student. After this trial period, it is mandatory that all property-owners registered with UPEACE housing services, sign a contract with the student. Please refer to section IX for details of the necessary information that shall be included in this contract. III. The role of the student Students required to understand the terms and conditions established by the land owners and UPEACE. Students are also encouraged to make the most out of this cross-cultural experience, becoming open-minded and learning about the Costa Rican cultural uniqueness. As international students, you need to understand the main issue when living in another country is the one of which culture to follow: your native culture or the one in your new surroundings. Thus, the challenge is modifying your cultural boundaries and adapting to the culture around. Being able to do this represents an added value to prospective international employers, who seek applicants with adaptability conflict resolution skills. 29 IV. Relationship between the student and UPEACE In order to have access to UPEACE Housing Services, Students must first complete the academic enrolment process by sending all required documentation and payment of the first tuition and fees instalment. After academic enrolment has been made official, UPEACE will grant access to the Housing website in June, where students can select among options and notify the Housing Officer of their choice. The Housing Officer will then contact the corresponding property-owner, confirm the arrangement and send a confirmation email to the student. If the property-owner only speaks Spanish and students do not, the Housing Officer can assist as requested. Students must avoid bringing in outside intermediaries to prevent complications and misunderstandings. V. Relationship between property owner and the student a. Property-owners It is not the responsibility of property-owners to pick up students at the airport however; they must be at the property to greet the students when they arrive. It is very important for property-owners to treat students with respect and consideration of their needs as well as their own. Property-owners should respect the privacy and belongings of the students and define clearly the boundaries they expect the student to observe. They are not to enter the student’s space without prior communication and only when necessary. They should communicate with the students in an honest and respectful manner. It is the responsibility of the property-owner to make sure that the safety of the student is ensured and that the property is secure. Property-owners should respect the terms and conditions they established since the beginning of the relationship and formalize them in a contract to be signed by both Parties once they decide to begin a longer term relationship, after the completion of the first month trial. Property-owners have the obligation to provide receipts for rent, utilities and any additional cost or services included. 30 It is the responsibility of the property-owner to inform the student, one month in advance, about any termination of the contract. Property-owners or his/her must make sure to be present whenever a student is vacating the property, to make sure that both the property and the amenities are in good order. b. Students Students must commit to remain in their selected house at least for the first three months trial period. The initial deposit is required to be paid with the second month of rent. Students are expected to sign a contract once they decide to continue a longer term relationship, after the initial trial period. Students should not expect property-owners to pick them up at the airport, but rather should make their own arrangements using an official orange airport taxi to transport them to the address of their housing. They are expected to have the courtesy of informing the Housing Officer and the property-owner about their anticipated arrival date and time. Students represent the University for Peace in the Community and it is very important to treat property-owners and families with respect and consideration of their needs as well as their own. It is the responsibility of the student to inform the property-owner, one month in advance, about the termination of the contract, in writing. Otherwise, the money for the deposit will not be returned. Students must also inform the Housing Officer when they will be leaving one month in advance and must make sure to fill out the property-owner evaluation of service form. Students must communicate with the property-owner in an honest and respectful manner. It is the responsibility of the students to make sure that they do not compromise the safety of the property, their own safety and the safety of other residents on the premises. It is also students’ responsibility to keep the facility and its amenities in good order, and return the apartment in the same conditions in which it was offered. 31 They should respect the terms and conditions established since the beginning of the relationship, be sensitive to cultural norms and expectations of the property-owner (and the host family if applicable). Students have the obligation to make sure receipts are provided to them by the property-owner, for rent, utilities and any additional cost or services included. They must keep every receipt until the end of their stay in Costa Rica and until their rent deposit is returned. Prices are set by the property-owners and are not negotiable. Students must always keep in mind that in Costa Rica rent must be paid one month ahead by the due date, subject to contract termination in case of failure. Also keep in mind that improper and outrageous behaviour, including drug and alcohol abuse and wild parties at the facility, may also be a good enough reason for terminating their contract. VI. Relationship between the property owner and UPEACE The UPEACE Department of Academic Administration’s housing services contacts property-owners who are interested in offering housing services to UPEACE students. Each property is visited ahead of time to check if it offers the minimum requirements, so if the facility qualifies, it is photographed for inclusion in the housing website. UPEACE negotiates with property-owners that new incoming students are able to stay for the first month paying only rent and without signing a contract, as a trial period. Prices are set by the property-owners and UPEACE can only recommend when necessary what are considered appropriate rates for the type of properties and amenities offered; however, it is up to the property-owner to decide what the final price will be. If the property-owner only speaks Spanish and students do not, the Housing Officer can assist as requested. Property-owners must avoid bringing in outside intermediaries to prevent complications and misunderstandings. 32 VII. Rent In Costa Rica, the law (of rentals) establishes that rent must be paid one month in advance. UPEACE has negotiated with property-owners, as an exception, to let students pay the first month of rent between the first and third day after they arrive in Costa Rica. This only applies to the first month of rent. If students are using the UPEACE housing service, they should commit to remain in the facility selected through the housing website, for at least three months. Unless there is an irremediable situation or one that attempts against students’ safety and health, these can choose to leave after a month always with previous notice to the landlord. VIII. Rent deposit Most property-owners demand a deposit in addition to rent; UPEACE has negotiated with the property-owners to allow UPEACE students to pay for this deposit with the second monthly rent. Before making a commitment for a long period of time and paying the deposit, the students must be certain that this is the appropriate place for living and studying. According to the Costa Rican law, rent deposits are refundable if, at the moment the tenant leaves the property, o o o o o All utilities are paid Rent has always been paid on time No damages to property or amenities have been caused by the tenant The property-owner has received a one month advance-notice of departure The refund can be paid up to one month after vacating the facilities According to this same law, deposits should not be used to cover pending moneys for rent or utilities. Nevertheless, should a student caused damages to the facility or leave without the required month’s notice, the property-owner is endorsed by the law, to keep the money. The tenant must inform the property-owner one month in advance if planning to leave the property. Should this not happen, the property-owner is entitled to keep the deposit money. Students must obtain a receipt after paying the rent deposit. They must keep every receipt until the end of their stay in Costa Rica and until their rent deposit is returned. 33 IX. Housing contracts Before signing any contract, students are encouraged to bring it to the UPEACE Student Services Unit for review. Costa Rican official language is Spanish; therefore, rental contracts are expected to be drafted in that language; without prejudice that the Parties might agree to subscribe their contract in English. It is advisable to establish contracts for six months at a time that can be automatically renewed for three months at a time; until one of the parties decides to terminate the contract at least one month before the contract period ends, without prejudice that shorter terms contract might be agreed between the Parties. It is highly recommended that students sign a contract with the property-owner, having clear terms and conditions for the use of the property; and defining the rights and responsibilities of both parties. The contract must contain a clear indication of the following: 1. Monthly rent and deposit amounts (costs must be clearly stated) 2. Inventory of all amenities included 3. Services included at no additional cost if applicable (e.g. internet, cleaning services, meals, utilities); or, 4. Services included at additional cost. The cost for these services must also be indicated in the contract 5. Terms and conditions applied to visitors (including additional costs if applicable) 6. Privacy policy and boundaries for both the tenant and the property owner (in cases where the owner shares the property) 7. Length of contract and renewal conditions 8. Process to be followed for termination of contract 9. Payments and reparation of damages and loss of inventory 10. Consequences of non-payment 11. Conditions and process of deposit return or retention 12. Dispute resolution process X. Rent receipts Students must make sure to always obtain a receipt upon payment of each monthly rent. Receipts are the only proof they will have that rent has been paid Each receipt must be kept in a safe place until the end of their stay in Costa Rica and until the rent deposit has been returned. 34 XI. Reporting Property-Owner abuse Property-owner abuse can include but not be limited to the following: Entering the property without previous notice Speaking or acting in ways the student considers inappropriate Violating terms and conditions of the contract Failure to keep the property safe o Authorizing outside parties to enter the property without prior agreement with the student o Failure to assure the security of the property/facility from robbery o Failure to make repairs and maintain the property o Failure to address infestations of insects or mold Failure to keep the property clean and neat as agreed upon between the student and the property-owner. Not providing rent/deposit/other services receipts XII. Consequences of property-owner abuse reported by the student to the Housing Service Property-owners will be told about any property or student abuse reported by the student, in writing and expected to rectify the situation immediately, otherwise they will be facing the following consequences: 1. Consequence of first offense a. Property-owners will be notified in writing and expected to change their behaviour immediately. b. If this does not result, in rectification of the situation in the student’s eyes they will be asked to participate in a mediation and reconciliation process at UPEACE. c. Record of this offence will be noted in the UPEACE property-owner records 2. Consequence of second offense a. Property-owners will be notified in writing and expected to change their behaviour immediately b. Property-owner will be place on a list of property-owners on probation c. Record of this offence will be noted in the UPEACE property-owner records 3. Consequence of third offense Property-owners will be notified in writing that they will be removed from the housing services database and kept on a list of property-owners not recommended by UPEACE. 35 XIII. Reporting student abuse Student abuse can include but not be limited to the following: XIV. Violating the privacy of the property-owner and/or other tenants Speaking or acting in ways the property-owner or other tenants consider inappropriate Violating terms and conditions of the contract Failure to keep the property safe o Authorizing outside parties to enter the property without prior agreement with the property-owner o Failure to assure the security of the property from robbery Lending keys to others Inviting strangers o Failure to report damage and maintain the property in good order Not paying rent, utilities and other services on time, unless an exception has been negotiated with the property-owner. Failure to comply with Costa Rican Laws regarding o Use of drugs o Inappropriate alcohol consumption o Not respecting neighbourhood curfews regarding noise and parties Consequences of student abuse reported by Property-owners to Housing Services Students will be told about any property and/or abuse to property-owners or neighbours reported by the property-owner; and expected to rectify the situation immediately, otherwise they will face the following consequences: 1. Consequence of first offense a. Students will be notified in writing and expected to change their behaviour immediately. b. If this does not result, in rectification of the situation, they will be asked to participate in a mediation and reconciliation process at UPEACE. c. Record of this offence will be noted in the housing log. 36 2. Consequence of second offense a. Students will be notified in writing and expected to change their behaviour immediately b. Students will no longer be assisted by Housing Services and will be banned from using the housing website. c. Record of this offence will also be noted in the UPEACE log and brought to the attention of the corresponding school authorities. 3. Consequence of third offense Students will forfeit the rent deposit and incidents will be brought to the attention of the corresponding school authorities. XV. Evaluating UPEACE property-owner services Students who requested Housing Services will be requested to fill out a mandatory and brief survey evaluating the services provided by the property-owner. This is one of the graduation requirements to be fulfilled before receiving a Diploma. 37