Inspection of the learning community Inspection of the learning community surrounding James Hamilton Academy East Ayrshire Council 21 April 2009 Contents 1. About the report 2. The learning community 3. Particular strengths of the learning community 4. Examples of good practice 5. How well do participants learn and achieve? 6. How well does CLD help the community to develop? 7. How effective are providers in improving the quality of services? 8. Do CLD providers have a clear sense of direction? 9. What happens next? 1. About the report This report tells you about community learning and development (CLD) activities in the communities surrounding James Hamilton Academy. It complements a separate report on the school. We explain how well people involved in community learning activities do in a wide range of experiences, and the quality of learning activities on offer to them. We describe how communities can influence decision making and how they can respond positively to their own issues. We also talk about how organisations work together and how they improve lives in local communities. Finally, our report looks at the vision for the area, and how well all organisations and the community are working together to achieve it. 2. The learning community The learning community around James Hamilton Academy includes the communities of Onthank and New Farm Loch in Kilmarnock. According to the Scottish Index of Multiple Deprivation, the area is not amongst the most deprived in Scotland. The proportion of jobless people is 2.2% above the Scottish average but 1% below the rest of East Ayrshire. 3. Particular strengths of the learning community • Commitment of operational staff. • Effective local partnerships. • Evolving culture of self-evaluation by operational staff. • Improving use of performance data to inform planning. • Effective public reporting through annual standards and quality report. 1 4. Examples of good practice ALLIES – Ex offenders and people with housing and addiction problems. Engaged in effective health, first aid, basic cooking and food and hygiene programmes. Silverwood Savings/Credit Union Project – primary school pupils running savings scheme in partnership with the local credit union. By visiting www.hmie.gov.uk you can find out more about these examples of good practice. 5. How well do participants learn and achieve? There is a strong and developing commitment to performance management within the CLD Service. The CLD performance management group meets quarterly to review performance. Performance is well monitored and identified issues addressed effectively. Benchmarking between CLD teams and a new learner database (Help at Hand) have recently been introduced. This aims to improve interpretation of local data and potential gaps in programme provision. These initiatives are at too early a stage to demonstrate impact. Helpful, regular progress reporting to the community planning partnership is taking place. The Kilmarnock North and Northern Area CLD plan progress report demonstrates some success in achieving agreed targets. There is a strong commitment to engaging young people in East Ayrshire Youth Awards. Participant numbers are increasing. However, scope remains to make better use of data gathered and to improve target setting. The Duke of Edinburgh’s Award completions are low. The CLD service recognises the potential to develop further use of other national accreditation awards. Young people Young people have access to a wide range of activities and learning opportunities. They are regularly included in the development of activities and projects. Creative methods are used to ensure marginalised groups are involved. Outreach staff are successfully providing young people with information and links to other services. CLD staff are working well in partnership with a range of partner organisations, community and voluntary groups. Staff from North West Youth Project, CLD and Community Safety effectively work together to engage young people through initiatives such as the Youth Express. Peer Education and Youth Outreach are actively developing joint projects with local staff. CLD staff have very supportive relationships with young people. Young people are successfully developing core and technical skills such as radio presenting and scriptwriting. All young people stated that they feel more confident as a result of their involvement in groups. Accreditation is mainly limited to the East Ayrshire Youth Awards and The Duke of Edinburgh’s Award. Ten young 2 people involved in the Young People’s Lottery Fund Panel achieved success in Participative Democracy. Participant evaluation is standard for all projects. However, it focuses more on course content rather than individual outcomes. The introduction of more evaluative sessional recording sheets would enhance future planning. Individual Learning Plans (ILPs) are beginning to be introduced more widely, as is a nationally recognised progress measurement system. However links within the local learning partnership between James Hamilton Academy and CLD are limited. Adults Learners benefit greatly from an increasing range of learning opportunities responsive to individual needs. A number of opportunities specifically target the participation of disadvantaged and ethnic minority individuals and groups. Almost all learners describe themselves as having gained confidence with the majority progressing to further learning. A variety of Information and Communication Technologies (ICT) learning opportunities are used effectively to encourage progress towards accredited learning through European Computer Driving Licence (ECDL) and Learndirect Scotland Learning Bytes. Active support is given to learners who have the potential to progress to becoming tutors, with examples demonstrated within ICT, Gaelic and Essential Skills. CLD staff are working well in partnership with a range of partner organisations and community groups to develop learning opportunities. However, more active involvement of schools will support the inclusion of parents and families. Monitoring and evaluation does not fully capture the broader benefits reported by participants. As a result, outcomes for learners are not fully recognised. All learners receive the offer of guidance interviews and an ILP. Although guidance is taken up by some learners, very few ILPs exist beyond the Essential Skills Project and European Social Fund (ESF) Employability programmes. 6. How well does CLD help the community to develop? Community members are confident, skilled and active in their local community. CLD staff provide effective support to individuals and groups. New Farm Loch Community Council recently celebrated its 40th anniversary and is actively campaigning for a new youth facility. Onthank Residents’ Association represents its members well and is campaigning on environmental and community safety issues affecting the area. North West Kilmarnock Environment Group has made significant difference to the physical environment. Onthank and New Farm Loch Community Associations use their experience and local knowledge well to deliver services and activities that meet community needs. Many members of these groups, however, are long serving and there is limited evidence of new member recruitment. East Ayrshire Council, including CLD, provides strong and consistent support to a productive network of voluntary organisations providing services to a wider area. Services delivered are of a high quality and respond to priority needs. However, further work and better use of management information is required to demonstrate the impact these organisations are making on the learning community inspected. Innovative solutions such as the Silverbank Primary 3 School Credit Union Project have the potential to make a long-term impact on the community. 7. How effective are providers in improving the quality of services? The annual CLD Standards and Quality Report is of good quality and written in an informative and accessible style. The CLD Plan and Young People’s Community Learning Plan are effective methods of reporting to stakeholders. The service makes good use of recent inspection experience and reports to promote self-evaluation by staff. ‘Measuring Improvement’ training has been delivered to partner agencies. Partners are at in the early stages of introducing self-evaluation. The CLD service is making good progress in improving services. Staff use a standard individual worker action plan and a good variety of tools and methods to evaluate programmes, gather feedback and measure impact. Not all staff, however, use these to a consistent standard. They require further support in the use of Learning Evaluation and Planning (LEAP) and evaluative language. Analysis of management information data and trends is being used to inform service improvement, although the extent of this is limited at present. 8. Do CLD providers have a clear sense of direction? CLD providers work well together at a local level. The Promoting Community Learning Action Plan acts as the key strategic driver locally for CLD partners. There is a good partnership ethos in place. CLD staff are actively engaged in work with the Council of Voluntary Organisations (CVO) and Volunteer Centre. The Peer Education Project provides effective flexible support through a range of local initiatives. Joint training on literacies had taken place. The local learning partnership enjoys productive links with local primary schools. Opportunities exist for youth work partners to better share practice and reduce duplication. 9. What happens next? There are some important improvements needed, but because CLD providers have a good understanding of their strengths and areas for improvement, and communities are achieving well, we have ended the inspection process at this stage. We will monitor progress through our regular contact with the education authority. 4 We have agreed the following areas for improvement with the education authority and its partners. • Improve relationships within the local learning partnership between James Hamilton Academy and the CLD service. • Develop progression opportunities for young people through use of nationally accredited awards. • Ensure a more consistent focus on improving outcomes for learners. • Improve use of management information to identify need and target resources. Quality indicators help CLD providers and inspectors to judge what is good and what needs to be improved in the work of the school. You can find these quality indicators in the HMIE publication “How good is our community learning and development? 2”. The report uses the following word scale to make clear judgements made by inspectors. Excellent Very good Good Satisfactory Weak Unsatisfactory Outstanding, sector leading Major strengths Important strengths with some areas for improvement Strengths just outweigh weaknesses Important weaknesses Major weaknesses HMIE checks five important quality indicators to keep track of how well all Scottish CLD provision is doing. Here are the results for the learning community surrounding James Hamilton Academy. Improvements in performance Impact on young people Impact on adults Impact of capacity building on communities Improving services Managing Inspector: Stewart Maxwell 21 April 2009 5 good good good good good How can you contact us? HMIE has responsibilities to evaluate the quality of pre-school education, all schools, teacher education, community learning and development, colleges and local authorities. We also publish reports of interest to the public and professionals about services for children and evaluate child protection services. From this extensive evidence we are able to give the professional advice needed to support the development of educational policy. For more information about the work of HMIE, including examples of good practice and links to Journey to Excellence, please visit our website at www.hmie.gov.uk. To find out more about inspections go to www.hmie.gov.uk. Please contact the Business Management and Communications Team if you require any of our information available in translated or other appropriate versions. If you wish to comment about any of our inspections, contact us at HMIEenquiries@hmie.gsi.gov.uk or alternatively you should write to Business Management and Communications Team, HM Inspectorate of Education, Denholm House, Almondvale Business Park, Almondvale Way, Livingston EH54 6GA. Our complaints procedure is available from Rona Littleproud, HM Inspectorate of Education, Denholm House, Almondvale Business Park, Almondvale Way, Livingston EH54 6GA or phone 01506 600258 or from our website at www.hmie.gov.uk. If you are not satisfied with the action we have taken at the end of our complaints procedure, you can raise a complaint with the Scottish Public Services Ombudsman (SPSO). The SPSO is fully independent and has powers to investigate complaints about Government departments and agencies. You should write to the SPSO, Freepost EH641, Edinburgh EH3 0BR. You can also telephone 0800 377 7330, fax 0800 377 7331 or email ask@spso.org.uk. More information about the Ombudsman’s office can be obtained from the website www.spso.org.uk. Want to join us? In addition to HMI, inspection teams often include people who are not HMI but are involved directly in education. They are called Associate Assessors and most work in community learning and development. Most inspection teams also include a member of the public called a Lay Member. More information about how you can become an Associate Assessor or Lay Member is available at www.hmie.gov.uk. Crown Copyright 2009 HM Inspectorate of Education