VoIP Benefits and Obstacles Nassia Hanewich Director, South East Europe iBasis Overview 700 #1 International Wholesale Carrier* Minutes In Millions 600 500 400 • One of 10 largest carriers of 300 international traffic 200 100 • Global Footprint – The iBasis Network 0 – 90 countries; 700 PoPs – 160+ international carriers • 2002 Revenue (est.): $180 - 200 million 45 40 • Annual run-rate > 2.5 billion minutes 35 • Average daily minutes: 7.6 million 30 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Revenue In Millions 25 20 15 10 5 0 * Atlantic-ACM 2002 Carrier Report Card Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 iBasis Named #1 International Wholesale Carrier Overall Score: 5.25 5.5 5.75 6.0 6.25 6.50 6.75 7.0 Atlantic-ACM 2002 International Wholesale Carrier Report Card One of the Top International Carriers Worldcom ATT British Telecom Deutsche Telecom France Telecom Sprint C able & Wireless Telecom Italia iBasis Swisscom C hina Telecom Telefonica Bell C anada PC C W HK Telecom PTT Telecom (KPN) Teleglobe Singapore Telecom TelMex KDDI 0 2000 4000 6000 8000 millions of minutes Source: Telegeography 2002 *iBasis based First Half ‘02 traffic volume 10000 12000 14000 International Telecom: Large and Growing Indicator Revenues from Int’l Traffic (billions of US$) Minutes of Int’l Traffic (billions of min.) Countries Permitting Competition Top 20 Carriers’ Share of Traffic Market Share of New Carriers Source: Telegeography 2002 1990 1995 2000 $37 $55 $70 33.5 61.6 132.7 6 18 49 72% 50% 5% 31% 86% <1% Explosion in Worldwide VoIP $5 Worldwide Wholesale VoIP Revenues (Billions $US) 100 $4 80 $3 60 $2 40 $1 20 $0 0 2001 2002 2003 2004 2005 Worldwide Wholesale VoIP Minutes of Use (In Billions) 2001 2002 2003 iBasis has 13% share of Int’l VoIP Traffic IDC, IP Telephony Market Forecast 2002 2004 2005 iBasis Services • International Wholesale Voice Services Origination and termination of voice and fax traffic • IBOxpress Enables Carriers to Originate and terminate international traffic and prepaid traffic over the iBasis Network w/o capital expense • IP CallCard A full turnkey prepaid & postpaid platform leveraging the iBasis IP infrastructure • ConnectPoint Global Access services Local access numbers that terminate to service providers’ platform, conference bridges, prepaid server or IVR in any location and country Breadth & Depth of International Coverage Meet carriers needs • Comprehensive outsourced worldwide coverage • Full country coverage with overflow capacity & redundancy • Termination in select destinations using iBasis direct routes Match carriers’ requirements • Competitive prices • Completion rate • High quality The iBasis Network™ Largest International Cisco Powered Network for Voice on the Internet Network Operations Center (Burlington) Network Operations Center (Hong Kong) Over 700 Points of Presence in 90 Countries Internet Central Offices Internet Branch Offices Challenges facing South East European carriers • Diverse regulatory frameworks and markets • Low teledensities and underdeveloped infrastructure • Lower level of foreign investment • Rapid progress towards modernization & liberalization • Growing demand for services International VoIP: Strong and Growing • Improves service margins • Penetration on many routes exceeds 20% 50% 90,000 45% 80,000 40% 70,000 35% 60,000 30% 50,000 25% 40,000 20% 30,000 15% 20,000 10% 10,000 5% 0 0% • 6% of global traffic – double the level in 2000 0 20 0 0 20 1 0 20 2 0 20 3 04 20 05 20 06 • Quality indistinguishable from PSTN 100,000 20 • Provides competitive advantage million MOU • Efficiently expands global reach Million MOU Source: TeleGeography 2002, Probe Research 2001 Penetration penetration International VoIP Forecast, 2000-2006 Global Circuit-switched Deployments Shrinking Global Equipment Sales, 2000-2006 Circuit Switched vs IP $2 $15 $2 $10 $1 $5 20 00 20 01 20 02 20 03 20 04 20 05 20 06 $0 Circuit Switched Equip IP Toll Gateways Source: Wintergreen Research 2001, IDC 2001 $US billion $3 $20 $US billion • VoIP equipment deployments growing $3 $25 • Circuit-switched equipment deployments declining $1 • VoIP being adopted by leading carriers $0 –Cable & Wireless –BT –SBC –China Unicom –Sprint VoIP: A Worldwide Phenomenon Average Annual Growth of VoIP Minutes % Worldwide VoIP Growth 57% (total traffic growth 15%) 120 100 80 60 40 20 0 N America Latin Amer W Eur Origination E & S Eur Af & M East Asia Pac Termination VoIP Growth Rates by Region 2000 - 2006 Source: Probe Research 2001, TeleGeography 2002 Same Trend Underway in South East Europe Varying markets Same VoIP Benefits • Regions • Lower costs • Regulations • Improved service • Infrastructure capacities • Increased access & • Economic development • Culture and history connectivity • Advanced technology transfer • Economic development South East Europe Seeing Growth in VoIP Termination International Inbound VoIP Traffic 900 minutes (million 800 700 600 500 400 300 200 100 0 2000 2002 Croatia Greece 2004 Turkey Bulgaria 2006 Romania Source: Probe Research 2001 VoIP Origination Also Growing International Outbound VoIP Traffic 1,000 minutes (million 900 800 700 600 500 400 300 200 100 0 2000 2002 Croatia Greece 2004 Turkey Bulgaria 2006 Romania Source: Probe Research 2001 VoIP Penetration in South East Europe 50.0% • VoIP penetration will increase four-fold in the next five years 45.0% 40.0% 35.0% 30.0% • iBasis traffic in the region grew 217% from Q3 00 to Q3 01 25.0% 20.0% 15.0% 10.0% 5.0% 0.0% 2001 Inbound 2006 Outbound International: Not Core for Most Major Carriers % Revenue from International Traffic 30% 25% 20% 15% 10% 5% Source: TeleGeography 2002 Si ng ap or e Te le co m TE O Co m ld a W or ls tr Te ex lm Te ic a ia le fo n Te It al le co m is sc om Te ri nt Sw Sp A T& T B D e eu lg ac ts ch om e Te Fr le an co ce m Te le co m 0% Major Carriers Adopting VoIP ARGENTINA OTEnet Case Study • Interconnection with The iBasis Network for global Internet Telephony since 2001 OTE, the national carrier of Greece was privatized • Accelerate creation of a new, fast-growing international service, offered by the OTE ISP subsidiary, OTEnet • Over past 8 months, The network has supported a nearly ten-fold growth in OTEnet’s international traffic. • OTEnet routes international voice traffic over The iBasis Networkď›› through an iBasis Internet Branch Office (IBO) facility, enabling an efficient, low cost, high quality IP-to-IP interconnection The Move to VoIP in The Region • Predicted to post four-fold growth in VoIP traffic by 2006 (Probe Research 2001). • iBasis provides international service in Bulgaria, Greece, Romania, and Slovenia • More than 45 European carriers are connected to iBasis for international service • Traffic growth in Southeastern Europe: + 173% from 2000 to 2001 VoIP is Poised for Growth • Governments see VoIP as “Leapfrog” technology, growth driver – China – Latin America – Africa – Central & Eastern Europe • Opportunities to capture new revenues – International service expansion – Value-added services • Carriers outsourcing international service to VoIP providers to focus on “core” domestic businesses – Fixed-line – Wireless, etc. VoIP: Threat or Opportunity? • Reduces capital expenditure, operational & transport costs • Helps manage settlements • Provides instant global footprint • Offers access to new markets • Enables new services • Delivers PSTN reliability & quality Thank You