U-communication Korea Mobile Market Trend for Convergence & Ubiquitous Communication 2004. 03. 04. SK Telecom 1 U-communication Table of Contents I. I. Mobile Mobile Market Market Situation Situation Subscribers & ARPU Market Growth Factors Technology Evolution Global Competitiveness II. II. Market Market Driven Driven Factors Factors III. III. Market Market Paradigm Paradigm Shift Shift 2 U-communication I. Mobile Market Situation Subscribers & ARPU Mobile Market Shares In Korea Wireless & Wired Penetration Rate Expectations 40 33.6mn 30 20mn 20 5 Total Sub. Wireless sub surpassing wired line's (Sep 99) 25 10 71% 30.5mn 35 15 80% Mobile 60% 48% Fixed Line 40% 10mn 5mn Wireless subscription surpassing wiredline's (Sep 99) 20% 5 mobile operators to 3 players 0 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 1. SK Telecom ! Subscribers : 18.3 Millions ! ARPU : U$38 (Data $6 included) 2. Other Players Subscribers : 15.2 Millions ARPU : U$32 0% 97 98 99 00 01 02 03E 04E 05E Major Asia Nations Penetration Rate !Taiwan : 90.6 % ! Hong Kong : 83.1 % ! Singapore : 71.6 % ! Japan : 50.1 % * Source : Global Mobile (Year 2001) ! Korea Wireless Market : 71 % (Yr. 2003) 3 U-communication I. Mobile Market Situation 6 5 Data 4 3 2 1 0 1999 Market Growth Factors Voice 2001 2003 2005 2007 2009 Data Market Growth (Source : SKT Data) (Current Data APPU Ratio : 15% vs. Yr.2002 : 10%) Global Telecommunication Unification - Global Roaming : CDMA 13 nations, - GSM-CDMA Inter Standard Roaming 44 nations (Source : SKT Data Yr. 2003) Data Voice Video Internet Multiservice Network Data Service Expansion (Multimedia etc.) (Current Throughput : Avg. 600kbps) Paradigm Shift of Technology & Industry (Company & Company " Industry Integration) 4 U-communication I. Mobile Market Situation High 1995 2000 Technology Evolution 2005 3.5G Portability 2G/2.5G Mobile Access UWB 2-11 GHz W-Broadband B-WLL, 802.16 5 GHz W-LAN WLL 2.4 GHz W-LAN Low Fixed/ Local Area Wireless Access 802.11b/a/g Transmission Speed (Voice) (Data) Very High Speed Multimedia Service High Speed Wireless IMT-2000 3G Improvement IMT-2000 Service Cellular/PCS Low 4G 2010 (Image/Graphic) (Moving Picture/ Digital TV) High (High Quality Video Streaming /Multimedia) 5 U-communication I. Mobile Market Situation Total Telecom. Market Volume (Yr. ’01) # Accounting for U$18 Billion # The 9th ranks among OECD 24 nations 302.8 Global Competitiveness Mobile Market Sales Revenue (Yr.’01) (Unit: U$ Bil.) 69 68.9 (Unit: U$ Bil.) 118 66.2 USA Japan U.K 13.4 18 66.2 Aus. Korea OECD Avg. Wired/Mobile Subscribers in 100 People Basis ( Yr ’02) # 100 Unit Subscribers of the Population : - Wired Line-the 21st ranks, - Mobile-the 18th ranks 129 129 118 117 114 85 L 49 62 64 68 11.9 USA Japan U.K Korea 10.3 OECD Avg. (Unit: Mil.) 130 155 74 57 24 Japan Aus. 10.8 Internet Users (Yr. ’02) M USA 3.2 UK Aus. Korea OECD Avg. USA Japan UK 8 Aus. 26 Korea 16 OECD Avg 6 U-communication Table of Contents I. I. Mobile Mobile Market Market Situation Situation II. II. Market Market Driven Driven Factors Factors Customer Segmentation Segmentation Brands Power Wireless Data Market Growth III. III. Market Market Paradigm Paradigm Shift Shift 7 U-communication II. Market Driven Factors •Weekday Worker Pattern •Daylight Activity Saturday Pattern •Overall Low Usage •High Proportional Usage in High Rate •High Proportional Low Call Usage •Short Call •Low Proportional Mobile Call •Low SMS Usage •Low WAP Minutes •Age (40’s & 50’s) •Weekday Night Life Pattern (No worker Pattern) •Saturday Daylight Activity Pattern •Overall Medium Usage •Low Mobility / Small Sphere •High Concentration in Numbers •High Proportional WAP Minutes •Low Percentage of Using VAS •Low Call Forwarding Utilization •Low Call Waiting Utilization •Age (Late 20s and 30s) Customer Segmentation •Overall High Usage / Weekday Pattern •Worker Weekday Pattern Saturday Daylight Pattern •High Proportional Usage in High Rate •High International Usage •High Mobility / High Sphere •Medium WAP Usage/ High Voice Mail/VAS Utilization Segment 3 Segment 1 Segment 2 Mobile Biz. Person Old Generation Non-Mobile Medium Usage Segment 6 Work & Family Segment 5 Happy Hour Segment 4 College/ Trainee Segment 8 •Overall Medium Usage •Work_Driven Weekday Pattern •Night_Life Saturday Pattern •High Usage in High Rate Period •Low Mobility •Small Sphere •Weekday Intra_week Pattern •Saturday Night-life Pattern •Sunday Night-life Pattern •Overall High Usage •High Proportional Usage in Low Rate •High Proportional 011 Call •High Proportional Mobile Call Usage •Very Long Call •Medium Sphere •High Area Concentration •Medium Mobility •High WAP/SMS Usage •High Voice Mail Utilization •Age (10’s & Early 20’s) Segment 7 Segment 9 •Overall Very Low Usage •Overall Very High CV •Very High Concentration •Very Low Mobility Eventual Phone •Weekday(75%), Weekend(25%) •Weekday : 9 to 5 Working Pattern •Saturday Daylight Activity Pattern •Overall Medium Usage •High Proportional Usage in High Rate •Medium WAP Usage •Medium SMS Usage Pleasure Phone New Generation •Weekend Intra_week Pattern •Saturday Night Activity Pattern •Overall Medium Usage/ Medium Call •High Proportional Usage in Medium Rate •High Proportional WAP Minutes •Low Sphere / Low Mobility •Low Usage of Call Forwarding •Very Similar to Segment 4 Except •Weekend Pattern •Longest Call •Age (10’s & Early 20’s) 8 U-communication II. Market Driven Factors Segmentation Brands Power Segment Brands & Target Marketing Since 1999 Segment Segment Brand Brand Performance Performance Segment Segment Brands Brands Introduction Introduction ‘99 ‘99 SKT Young Target Segment M/S Index (July) 79.0% ‘00 ‘00 LGT (Feb.) KTF LGT (July) ‘01 ‘01 ‘02 ‘02 SKT 51.6% 51.6% 42.4% 48.4% (May) SKT KTF SKT KTF 57.6% (Aug.) (Aug.) (Oct.) (Oct.) (Aug) – During 4 yrs. 10 of Segment Brands were launched in Korea mobile market 52.7% 48.4% 47.3% 21.0% Feb. 99 Early ‘00 Early ‘01 Early ‘02 End of ‘02 SKT KTF $ Young Generation Subscribers’ Demand & Satisfaction 9 U-communication II. Market Driven Factors Wireless Data Market Growth Newly Emerging Wireless Data Market In Korea : New Demands? : Data 1 Seamless SVC Demand Increase (Ubiquitous Environment) # Continuous Demanding Unlimited Communication & Information Needs Any Time Any Device Any Place 3 Data Drive Telecommunication Service # 100% One Market, One Platform Moving From Voice To Data Total Domestic Market Size U$21 Billion Total Domestic Market Size U$34 Billion 13% 2% 21% 7% High Mobility, High Bandwidth Upscale Service Needs 39% 2 Biz Convergence as a Driving Force In The Market # Fixed data Mobile data 30% Fixed voice 42% Mobile voice Telecom.,Broadcasting, Finance, and Sales Channel are being reformed and closely Integrated as a new value chain Broadcasting Intra-ICT 46% IntraCommunication Telecom. Sales Finance Channel Cross-Industry 0% 2000 2005 10 U-communication Table of Contents I. I. Mobile Mobile Market Market Situation Situation II. II. Market Market Driven Driven Factors Factors III. III. Market Market Paradigm Paradigm Shift Shift Value Driven Structure Various Service Demands High Speed & Multifunction Convergence & Ubiquitous New Driven Future Market 11 U-communication III. Market Paradigm Shift Value Driven Structure Industrial Convergence by Various Customers’ Needs, Technology Infra Development, and Government Policy & Support Wired Life Style (Voice Driven Market) Wireless Life Style (Value Driven Communication) Computer Computer Finance Market Globalization Telecommunication Information Finance Telecommunication Information Industry Convergence Broadcasting Broadcasting Ubiquitous Environment 12 U-communication III. Market Paradigm Shift Comm. Infra Various Service Demands Various Communication Service Terminal Mobile Information Service Platform Network - Cellular, IMT-2000 B-WLL Home Network Bluetooth etc. E N A B L E R S E R V I C E • • • • • Artificial Intelligence Service Information Multicasting UMS, Audio/Graphic/Video Mail Location Service : Safety Service, Smart Yellow Page VMT Service (Information Car Navigation, etc.) E-Commerce Service (B to C, C to C) • Commerce Portal & Commerce Gateway • Electronic Money/Cyber Cash, Security • Virtual Shopping, Cyber Finance (Banking,Stocks, Action, Insurance, etc.) • Voice/Digital Writer /Biometrics Application Service Entertainment · Education Service • Virtual Campus, Virtual Studio, e-Book, Network Library • Internet Broadcasting , e-Music, MOD, VOD, Network Game, Multimedia Kiosk Home Networking, Regional Networking • Home Networking / Remote Control • Home Care, Tele Medicine 13 U-communication III. Market Paradigm Shift High Speed & Multifunction Through Wired & Wireless Market Synergy Based on High Speed Infra, Customers Will Be Satisfied and Enjoy End-Benefit In Real Time. 2,000 1G 2G 3G Video Streaming Data Transmission Speed - kbps Still Imaging 384 Audio Streaming 144 Text Messaging 128 Video on Demand: Sports, News Weather Video Conference (Lower quality) Image Voice 64 Voice Mail Fax JPEG Still Photos Electronic Publishing 0 Karaoke Data Weather, Traffic, News, Sports, Stock updates E-Commerce Mobile Radio E-Mail 9.6 Telephone (Voice) Mobile TV Video Surveillance, Video Mail, Travel Electronic Newspaper 32 Remote Medical Video Service Conference (Medical (High quality) image) Audio Voice-driven Web Pages Streaming Audio 14 U-communication III. Market Paradigm Shift Convergence &Ubiquitous Providing Very High Speed Multimedia Services Machines-to-machines High Function Telematics Virtual Telecommunication Multimedia Sensing 3D Game Remote Medical/Nursing Person-to-machines Data Mobile Video Conferencing DAB/DVB Video Telephony Mobile TV VOD, Video Streaming Person-toLBS Application person Telematics Phone Decoration, Bell Sounds Download SMS Messaging 3D Game Voice 1G 2G AMPS(1984) CDMA(1996) Voice Focus Low Speed’s Data 9.6kbps ~ 64kbps 3G 4G 1xEV-DO(2002) WCDMA(2003) Multimedia Forward 2.4 Mbps Reverse 307kbps Average 600kbps Multimedia 384 Kbps ~ 2 Mbps ? Seamless Service Ubiquitous Max 100Mbps Average 20Mbps 15 U-communication III. Market Paradigm Shift Newly Driven Future Market Future Market Movement By Mobile Centered Convergence Environment Expansion of Other Industries Communi- New Services cation Initial convergence • Customer Needs • Digitalization Communicat ion Content er om t s Cu text n Co Computin g • Telecom & Other Biz Converged Services Mutual Interaction Content Computing Industry Convergence Technology Sta Ne te-Of tw • Mobile+Internet Access ork TheArt • Smart Phone: Handsets+PDA Converged Communication Biz. Home Finance Office uCommerce Driving Factory uComputing Education uCommuniSports cationEntertainment Dining Shopping Future Exotic Market Game ... Converged Communica tion Content Computing & Electronics Media • Various Comm. Methodology’s Integration • Mmultifunction Terminal • Artificial Intelligence and Wearable Computing, etc. 16