March 31, 2014
New Career Development Certificate Programs
Human Resources is pleased to announce two new career development certificate programs for UCDHS employees:
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Administrative Assistant Academy (AAA) created for all Admins, HUSC, MOSC as well as employees interested
in transitioning to an administrative role.
Analyst Performance Development Program (APD) geared to Admins III and Analyst I, II, III
ADMINISTRATIVE ASSISTANT ACADEMY CERTIFICATE PROGRAM (COURSE CODE 08284)
Through a combination of instructor led facilitated DVD sessions and on-line training this certificate program is designed
to be applicable to all UCDHS units while focusing on key areas of administrative skill development (1) Enhancing
employee communication skills to foster collaborative working relationships; (2) Preparing employee for career
success/advancement by establishing critical thinking, problem solving, and goal setting skills to increase workplace
effectiveness; (3) Setting core competencies in reading and writing to close skills gaps in comprehension, grammar, and
business writing; and (4) Providing "UCDHS office technology baseline" understanding Participants must attend all 8 ILT
sessions and complete the 6 eCourses in this series offering to receive an AAA Program Certificate. No-shows and
cancellations after April 16 will be billed to your department.
Instructor Led Sessions (9:00 a.m. – 11:30 a.m., Ticon III, Room 2400)
1. April 23: Mastering Communication in the Workplace
2. April 30: Principles of Patient Satisfaction and Safety
3. May 7: Critical Thinking Skills
4. May 14: Effective Problem Solving
5. May 21: Life Management Skills
6. May 28: Reading in the Workplace
7. June 4: Grammar in the Workplace
8. June 10: Writing in the Workplace
UC Learning Center, eCourses
1. Administrative Professional: Putting Your Best Foot Forward
2. Administrative Professional: Interacting With Others
3. Administrative Professional: Common Administrative Support Tasks
4. Getting Started with Word 2010
5. Getting Started with Excel 2010
6. Getting Started with PowerPoint 2010
ANALYST PERFORMANCE DEVELOPMENT PROGRAM (COURSE CODE 08287)
This eight session instructor led certificate program is designed for individual contributors (ICs), who lead cross
functional teams without "direct supervision authority" of their project/program team members, to successfully achieve
their organization’s goals. This program coursework will provide ICs with the strategies to successfully address
project/program management as well as integrating these skills into their daily business operations. Participants must
attend all 8 ILT sessions in this series offering to receive an APD Program Certificate. No-shows and cancellations after
April 30 will be billed to your department.
Instructor Led Sessions (8:30 a.m. – 4:00 p.m., Courtyard Marriott, 4422 Y Street, Sacramento)
1. May 7: Introduction to Project Management
2. May 14: MakingMe1st (Part 1)
3. May 28: Achieving Maximum Influence with Limited Authority
4. June 12: Leading Change Workshop
5. June 19: Project Risk Management
6. June 26: Negotiating for Project Success
7. July 22: The Art of Estimating
8. July 24: MakingMe1st (Part 2)
Early registration is encouraged since space is limited. To register go to http://lms.ucdavis.edu. After logging in, locate
your program by entering the course code into the search box, then click on the “Go” button.
For both programs no-shows and late cancelations will be billed to your department. Refer to program descriptions for
cancelation date specifics.
For more information, contact Training and Development at (916) 734-2676 or
TrainingandDevelopment@ucdmc.ucdavis.edu.