UNIVERSITY OF SOUTHERN CALIFORNIA
Sr. Talent & Performance Management Consultant
Job Code: 117171
Grade:
K
OT Eligible:
No
Comp Approval:
4/21/2011
JOB SUMMARY:
Leads talent and performance management staff in development and implementation of universitywide talent acquisition and performance management, organizational development, change
management strategies, approaches, techniques and best practices in areas such as workforce
planning, talent sourcing and selection, recruitment, onboarding, strategic planning, staff
development, career and succession planning, and employee engagement. Provides consultative
services to and establishes partnerships with academic and administrative senior management
professionals, central human resources departments, human resources managers/directors and
management professionals. Has responsibility for the integration of all aspects of recruitment and
talent/performance development processes, needs analyses, and organizational development
initiatives for client groups.
JOB ACCOUNTABILITIES:
*E/M/NA
______
% TIME
______ Leads talent acquisition and performance partnerships functions, related
processes, and staff to ensure client groups’ strategic alignment, drive
achievement of school/division organizational and business priorities and provide
a return on talent investment. Works with clients and human resources
managers/directors to understand business needs and priorities for purpose of
translating into executable talent and performance management strategies.
Provides consultative services to clients regarding talent acquisition, performance
management, and organizational development matters. Creates university-wide
talent management and organizational development strategies and initiatives by
utilizing a variety of internal, external and technical resources.
______
______ Works with and leads talent and performance staff members to strengthen
school/division organizational cultures, flexibility and innovation, and management
of performance expectations more consistently and effectively. Collaborates with
faculty and staff across university to obtain expertise and support of organizational
performance optimization.
______
______ Establishes ongoing strategic partnerships with academic and administrative
senior management professionals in schools/divisions. Facilitates strategic
dialogues with key management professionals to establish good workforce
planning and recruitment practices within school/division units. Provides
consultative services to management professionals. Identifies talent gaps,
organizational issues and performance development needs. Conducts
organizational assessments, determines approaches, and develops specific
strategies and tangible tools to support and address staffing, recruitment, staff
development, training, organizational development and performance objectives.
Sr. Talent & Performance Management Consultant - Job Code: 117171
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______
______ Provides human resources managers/directors and support staff with an
evaluation of school/division’s recruitment, staff development and performance
and business practices, processes, and procedures by analyzing trends in
employee satisfaction, engagement, business performance, and other relevant
metrics. Generates proposals, makes recommendations and provides various
options and solutions to resolve issues working with talent acquisition and
performance management staff. Makes formal presentations, as appropriate.
______
______ Designs and implements integrated talent management plans to enhance,
improve and/or resolve recruitment and staff development, training and
performance management matters in areas such as selection, onboarding,
assimilation, executive assessment, coaching, individual development, talent
review, and career and succession planning.
______
______ Delivers and has responsibility for obtaining internal/external resources (i.e.,
university faculty and outside experts) for talent and performance services that
address challenges related to university alignment, organizational effectiveness
and leadership capability.
______
______ Facilitates delivery of executive development programs for schools/divisions.
Assists in implementation of Trojan Leadership Academy programs.
______
______ Develops department standard operating procedures and/or processes and
determines best methods for implementation.
______
______ Researches external talent and performance management best practices.
Collaborates with client groups in development and implementation of strategies
that will sustain talent and performance management best practices and that will
result in improvement of school/division unit’s capabilities. Supports client groups
in developing performance metrics and processes.
Performs other related duties as assigned or requested. The university reserves
the right to add or change duties at any time.
*Select E (ESSENTIAL), M (MARGINAL) or NA (NON-APPLICABLE) to denote importance of
each job function to position.
EMERGENCY RESPONSE/RECOVERY:
Essential:
No
Yes In the event of an emergency, the employee holding this position is required to
“report to duty” in accordance with the university’s Emergency Operations Plan
and/or the employee’s department’s emergency response and/or recovery
plans. Familiarity with those plans and regular training to implement those
plans is required. During or immediately following an emergency, the employee
will be notified to assist in the emergency response efforts, and mobilize other
staff members if needed.
JOB QUALIFICATIONS:
Minimum Education:
Bachelor's degree
Combined experience/education as substitute for minimum education
Minimum Experience:
5 years
Minimum Field of Expertise:
Sr. Talent & Performance Management Consultant - Job Code: 117171
Page 3
Experience in leading or managing professional services focused on talent and recruitment
management, performance management, and professional and organizational
development. Significant experience in several of the following: organizational change
management, strategic planning processes, leadership and management development,
culture change/transformation, organizational communication strategy, instructional
systems design and facilitation, and impact analysis. Thorough knowledge of talent
acquisition, organizational and performance management practices and principles.
Demonstrated experience with selection and development assessments, long-term
coaching engagements at the executive, managerial and high-potential levels. Experience
conducting needs analysis processes, a wide variety of organizational development
consulting and management-leadership development. Demonstrated design and
facilitation skills. Experience with a variety of organizational needs assessments and
OL/OD/OE models, methods and tools.
Preferred Education:
Master's degree
Preferred Experience:
6 years
Preferred Field of Expertise:
Degree in industrial/organizational psychology, organizational behavior, leadership
development, coaching, counseling or related disciplines.
Skills: Other:
Analysis
Assessment/evaluation
Coaching
Communication -- written and oral skills
Conceptualization and design
Consulting
Counseling
Customer service
Human resource process and employment knowledge
Knowledge of applicable laws/policies/principles/etc.
Knowledge of change management methods
Knowledge of organization development theories and applications
Lead/guidance skills
Networking
Organization
Planning
Problem identification and resolution
Project management
Public speaking/presentations
Research
Scheduling
Statistical analysis
Teaching/training
Skills: Machine/Equipment:
Sr. Talent & Performance Management Consultant - Job Code: 117171
Page 4
Calculator
Computer network (department or school)
Computer network (university)
Computer peripheral equipment
Fax
Personal computer
Photocopier
Supervises: Level:
Leads one or more employees performing similar work.
SIGNATURES:
Employee: _____________________________________ Date:_____________________________
Supervisor: ____________________________________ Date:_____________________________
The above statements are intended to describe the general nature and level of work being
performed. They are not intended to be construed as an exhaustive list of all responsibilities,
duties and skills required of personnel so classified.
The University of Southern California is an Equal Opportunity Employer