Management Information Service Completed work ITS MI Team composition The MI team comprises three staff members including the service owner, since the last service board the responsibilities of the latter has widened to include identity management which includes the university directories membership and the interface with Microsoft who provide the University’s eMail service. Developments The following developments have been completed since the last service board. Area HR University Strategy Project 1.3 (Warwick RePORT) Student 5 year plan Description The absence reporting described at the last service board has been completed and the HR team have deployed reports that report on staff absence In addition the Warehouse data has been extended to incorporate information on the HR REF performance management process. This data set is currently being verified by HR. The continuation of work on Project 1.3 to expand the range of data loaded into the warehouse to include Research publications and Citations was discussed and agreed at the Service Board. A nightly extract of data from the repository underpinning the Warwick Research Archive Portal (WRAP) has been incorporated into the Warehouse’s overnight load schedule. The extract links all WRAP deposited research outputs to the Warwick staff who authored or co-authored them. The data extract includes citation activity using data feeds from Scopus and the REF rating of articles in preparation for the 2014 REF. The substantive element of work to load research publication and citation data into the Warehouse is complete, some further smaller development may be required as the data is further exploited. The Transparency work, which provides a richer more detailed set of data on student load has been completed and in conjunction with a reporting set will be run in parallel in the 12/13 planning round. The 12/13 planning round will also see the first deployment of the planning model based on the Cognos TM1 tool, a replacement for the existing Cognos Enterprise Planning model which has struggled to cope with the data volumes in previous planning cycles. International Office reporting The development of a set of reports for the International Office using application data was agreed at the last service board, the reports are complete and the International Office is using the reports. The reports are based on existing applications data but have a greater emphasis on the country of domicile or nationality of the applicants. Space Reporting The development of space dashboards was agreed at the last service board. The Management Information Service data set to facilitate reporting and analysis of the University space has been completed and is being exploited by MI&P. The set draws in data from both the QuMEIS application and the HR system. Access control reporting The development of an access control data set was not discussed at the last service board but was in response to request from the library for usage information on library resources and the new Postgraduate Hub in Senate house. Access control data from the Group 4, Honeywell and Library Sentry are currently being loaded into the Warehouse and approximately 12 months of historic data is available from the Warehouse. Working list reports The library are currently using data anonymised data from this data set to analyse the usage of facilities by a number of key criteria e.g. level of study, mode of attendance, staff/student, department, duration of stay etc. This was not discussed at the last service board but was undertaken in response to a request from SARO. The development delivered a reporting framework comprising a data set and a suite of reports drawing on the applications model. The data set differs from the existing application data set in that it can be refreshed on demand during the day rather than just overnight, and the reports are focused on the qualifications achieved by applicants. Re-designed application reports The reports are used to manage the making of offers to students to ensure that the university remains within it's student number control by applying the HEFCE rules to categorise students as AAB or in subsequent years ABB equivalent. If a student meets these criteria they are not counted against the Student Number Control. A reporting framework comprising a data set and a dashboard used by the Service Management group within ITS that uses data from the Service Desk Calling Management System ( Service Now ) and the Human Resources Systems (PSE) to provide key indicators on the IT issues and services requested raised by new staff during the first 30 days of their employment The application data was one of the first reporting modules undertaken by the MI service, the redesigned model has significantly improved the usability of the model by re-structuring the model and migrating all the historic data. Widening Participation This will form the basis for any new application reporting. An information set that characterises applicants, and subsequent enrolments by the metrics in University's agreement with the Office of Fair Access (OFFA). New starter IT experience The MI&P team have developed reports over this data which are being distributed to monitor the university achievement of it’s WP objectives.