Management Information Service Current work The following development tasks were prioritised at the last service board, each task is listed with progress and current status Development Area Project 1.3 Dashboard Description The data model underpinning the dashboards has been extended to include Research Income using finance data from SAP. This has been a substantial amount of work, differing departmental codes and organisational structure between source systems complicated the laod fo information into the data warehouse. Status The Research Income information is summarised at a department level rather than an individual award or application. This limits the amount on analysis that can be undertaken on the information. Before the Research Income reports are released a verification of the income figures needs to be completed in conjunction with finance and an agreement reached on access to the data with the finance office. HR reporting Fee forecasting In cycle application reporting The first phase of the model which encompasses jobs and appointment is complete. The outstanding actions from the last service board, incorporating a self service security model over the data and correcting data load issues have also been completed. The HR project team are currently developing a suite of reports over the data within the data warehouse. A proof of concept for fee forecasting has been completed, this will allow the student finance office to model different fee scenarios dependent on the outcome of the Browne review The inclusion of previous cycle information within the application reports, allowing comparison with previous years application figures. On-going support and maintenance The following is the support and maintenance work which has been completed since the last service board. This work is not considered in the prioritisation of the service board but is required to keep the service running and ensure existing products are still fit for purpose. Area Overnight data load Description The existing overnight Data Load routines had elements of duplication and repetition in them, an audit and subsequent restructuring of the routines has been undertaken reducing the overall time to process and improving the robustness of the data load process. This has been a substantial portion of work but essential, the improvements resulting will increase the amount of time available for the Status Ongoing Management Information Service overnight load of data into the Warehouse. As the number of data feeds increases free time in the overnight schedule will become increasingly scarce. Student planning These change will be released at the end of May. A number of enhancements, ad-hoc analysis exercises and bug fixes were completed on the student planning cycle during the 09/10 cycle. These included provision of more detail in reports and ad-hoc exercises to answer departmental question on load queries. The involvement of ITS in the day to day running of the planning model has been substantially reduced compared to previous cycles. In response to the student planning process review an objective was to remove ITS from the day to day running of the plan. This has largely been achieved with the exception of a few tasks that require intervention. This move to self sufficiency has seen the time ITS spend on support as a proportion of total hours spent on planning drop from 80% to 20%.