FACULTY OF BRAIN SCIENCES ‘Things I Wish I Had Known’: International students' experiences of induction Dr Alex Standen, a.standen@ucl.ac.uk BACKGROUND OUTCOMES • Within the Faculty of Brain Sciences around a third of our students are international. • Nearly all students felt that they would have benefitted from more information before they arrived at UCL about the key services, both academic and pastoral. • During a welcome event organised for this cohort in 2013, we realised that many students had uncertainties around academic expectations, the processes and conventions of UK higher education and their preparedness for study in the UK. • Six volunteers from the participating students were asked to write a section for a leaflet which we decided to call, ‘Things I wish I had known’. • Supported by a CALT small grant, we ran a series of focus groups to garner opinions about international student experiences of induction with the hope of delivering some tangible benefits for the next cohort of incoming students. • Around 20 students were involved in total, from all levels (UG, PGT and PGR) and from all across the Faculty. They represented both a variety of programmes of study and a variety of cultural backgrounds. • Sections included, ‘What is a lecture?’, what different degree classifications mean and methods for feeding back on their experiences. • The leaflet was sent to all incoming international students across the Faculty three weeks prior to the start of term THE LEAFLET ! ! ! !"#$%"&'()(*$'"+,-'."+$ SOME FEEDBACK FROM THE FOCUS GROUPS !"#$%&'($%&#$%)*#+,%-#&.#$/&.&0'/1#2340'5&).'/#'.3#67'/5%#,8"0%)/)9"1#:7';#<=1#>'&*'.# ! I don’t even know if we have a student rep! My school system back home was very different, exam based, we learn everything by heart and we just go to exams. Here, everything is essay based, it’s research based learning and assessment and I struggled a lot in the first term. "/&)%0$ #$$%&''((()*+,)-+)*.'/01'0$*123$0'4-/,',/52'6-7$ The education system is so different to home. Some basic courses on how to do your PhD etc are so popular that I couldn’t take them – I was slower than native students, and got left behind. I didn’t take essay based subjects at school, and needed guidance, like when listening to lectures, what should I learn? I had a transition mentor who was quite helpful, provided information, guidelines on how to write an essay, but once a week was maybe not enough: writing my first essay was really hard work. G$*123$0!+-3!-++200!$#2/9!24-/,!(#/,2!-(-H! 69@4!;<=!IH!*0/3:!$#/0!(2I0/$2! #$$%&''@*$,@@.)+@4',/52)*+,)-+)*.)!J@*!3221!$@! ,@:!/3!-0!6@,,@(0&!! K/31@(0!=/52!>?&!B*029/1ED,/52)*+,)-+)*.!L):)! CCCCD,/52)*+,)-+)*.!! M-00(@91&!N23$29!H@*9!;<=!%-00(@91O!!$ $ F#292!-92!UV! ,/I9-9/20!-66/,/-$21! $@!;<=!(/$#! 1/662923$! +@,,2+$/@30!@6! I@@.0!-31! @%23/3:!$/420)! <#2+.!$#2!@%23/3:!#@*90!I26@92!H@*!5/0/$! B#$$%&''((()*+,)-+)*.',/I9-9H'@%23/3:)0#$4,E)!! 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hen international students arrive they are stressed, everything is new – they don’t want to be searching for information. #$%!&'()(*$!+',-(.+!*/*)%0!0,/!-(11%'!1'20!3$,)!/24!,'%!4*%-!)2!(.!/24'!$20%!524.)'/!,.-!5,.! *20%)(0%*!6%!-(11(547)!12'!(.)%'.,)(2.,7!*)4-%.)*!)2!+',*89! L%/*1,)+!,$$.6!4.(! '.!*1;%+'*9,'%!'.0*&+! ,12!*++(%+!4.(!7,;%! %1&.(1'%)%2!*1! $%&'()%+!,12!4.()! )%,2*19+5!'.!0),&'*+%!6)*'*19!&$%,)$4!,3.('! '7%/5!,12!'.!&)*'*&,$$4!2*+&(++!'7%/!6*'7!.'7%)! 0%.0$%:!L%/*1,)+!&.1+*+'!.-!H(*'%!,!+/,$$! 9).(0!.-!&.()+%/,'%+!MNEFO!0%.0$%P!,12!8*&8! +',)'+!4.(!9%''*19!'.!81.6!,!6*2%)!&*)&$%!.-! +'(2%1'+5!,+!'7%)%!*+!/.)%!.00.)'(1*'4!'.! *1'%),&':!G7%)%-.)%5!+%/*1,)+!0).;*2%!,! /%2*(/!-.)!,&,2%/*&!,12!+.&*,$!3%1%-*'+>!! B%&'()%+!;,)4!*1!+*C%!3%'6%%1!"DEFDD! +'(2%1'+5!2%0%12*19!.1!'7%!1(/3%)!.-! +'(2%1'+!67.!7,;%!+%$%&'%2!'7%!/.2($%!3%*19! ',(97':!G7%)%!*+!+./%!+'(2%1'E$%&'()%)! *1'%),&'*.15!7.6%;%)!1.'!,+!/(&7!,+!*1!,! +%/*1,):!! ! #$%!&'(!#$%#!)*+,-(.!/&'0!+))+*12'-1-.3!4+*! 312(.'13!1+!.'5&5.!6-17!#$%83!)+9-:0;!&'(! (.:-3-+';/&<-'5!-'!&99!&*.&3!+4!1.&:7-'5=! 9.&*'-'5!&'(!32))+*1>!?+2!:&'!7&,.!&!3&0!-'! 17.!6&0!17.!#'-,.*3-10!-3!*2'=!67-:7!/&0!@.! (-44.*.'1!4*+/!0+2*!.A).*-.':.3!-'!0+2*!7+/.! :+2'1*0>!B7.*.!&*.!/&'0!+))+*12'-1-.3!4+*! 0+2*!,+-:.!1+!@.!7.&*(>! There are so many different offices, so many different places…it’s mindblowing, what does this office do?! # '+0&1#.% ."(='"$@,'$%&(*-&*"+$A$)(="'(&=),(&%$ "1-.&=),($B.%)"C$ x ! !"#$%&'()#!)*'+,-)'./#0123#!4)'+#)+5#1'+5#23'/+3/,67#8'.9%)+')# *+,$-.+! F@!-++200!32-9,H!-,,!@6!@*9!2,2+$9@3/+!920@*9+20! B1-$-I-020A!2QT@*93-,0!@9!2QI@@.0!2$+)EA!H@*! +-3!*02!H@*9!;<=!*029/1!-31!%-00(@91! #$$%&''((()*+,)-+)*.',/I9-9H'2920@*9+20)0#$4,)!! /,,1%"0$4@@1,2)*+,)-+)*.'!! P@@1,2!/0!$#2!2Q ,2-93/3:! 235/9@3423$!*021! IH!;<=)!=@:!/3!(/$#! H@*9!*029/1!-31! %-00(@91)!R3+2!H@*!#-52!+#@023!-31! +@36/9421!H@*9!4@1*,2!02,2+$/@3!@3!MRSF><RA! $#2!;<=!G$*123$!>36@94-$/@3!G295/+2A!H@*!(/,,! -*$@4-$/+-,,H!I2!239@,,21!@3!$#2!92,25-3$! P@@1,2!+@*902)!J@*!4/:#$!1@(3,@-1!,2+$*92! 3@$20!-31!#-31@*$0!69@4!#292!-31!*%,@-1! H@*9!-00/:3423$!$@!H@*9!,2+$*9290!@3!P@@1,2)! R$#29!/36@94-$/@3!@3!P@@1,2!/3+,*120&! $%3/,#.*3$,%! !"#$%&''(%#)(%*#+!,-#./"-(0102"#3'%&#456#7%1%"/8%# =>"$%)?'&'#$ #$$%&''((()*+,)-+)*.',/I9-9H'! "! I didn’t know how many questions I could go to my tutor with; I only saw her once, it wasn’t introduced in an appropriate way. I didn't know what the boundaries are. !"#$""%&'())*+*&(,*-.)% % 8,,!32(!0$*123$0!-92!-00/:321!-!;<=!*029!>?! -31!%-00(@91A!-31!-3!24-/,!-++@*3$! BCCCCD*+,)-+)*.E!F#2!*029/1!/0!*021!6@9! +@44*3/+-$/@3!69@4!+23$9-,!;<=)!! I didn’t know who to go to for a specific problem. I kept going to the main office and they always directed me but I wish there had been a way to find out beforehand where to go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ʹV85! =49! &2<28?4*2! '*1! 25')<_! W4*1'(! &4! X9)1'(C! #R'5ʹ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`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`<2(!^0)<1)*+! /2309)&(/(/&25/L03<$'3$0M!! @@@$03<$'3$0MN2/&'&2/N/2309)&(N/(/&25/N)12*&)&(B3'91/N!! OPP!QRSTR!GKG"!UUGU! F82*!W4*1'(!&4!X9)1'(!=945!"'5!&4!P$PV85$! "! ! REFLECTIONS • The project was entirely driven by current students and provided informal support at a peer-to-peer level. " • It gave a voice to international students from across the Faculty about concerns that they had not been able to find through existing routes. " • The leaflet was very well received by incoming students and opened up a dialogue with them. " • As a further benefit, it helped to improve cross-faculty networking and build a sense of community in a large and geographically diverse faculty. The project was kindly sponsored by the UCL Centre for the Advancement of Learning and Teaching (http://www.ucl.ac.uk/calt/)