ITU-EBU Joint Workshop on Accessibility to Broadcasting and IPTV ACCESS for ALL (In cooperation with the EU project DTV4All) Geneva, 23 – 24 November 2010 Case studies for broadcasting and IPTV ITU-T IPTV for Accessibility Masahito Kawamori ITU-T IPTV-Global Standards Initiative TSR Coordinator ITU/EBU Workshop Accessibility to Broadcasting and IPTV ACCESS for ALL, 23 – 24 November 2010 Committed to connecting the world International Telecommunication 1 Union Topics IPTV as a bridge for Digital Divide Accessibility vs. Vulnerability ITU-T IPTV Standards Open Managed Terminals – Managed Connected TV Some Applications for Accessibility Points to be worked on Conclusion ITU/EBU Workshop Accessibility to Broadcasting and IPTV ACCESS for ALL, 23 – 24 November 2010 Committed to connecting the world 2 IPTV as a bridge for Digital Divide Human Interface is the Key for Accessibility Human Interface Persists E.g: Keyboard TV as a Universal Human Interface ITU/EBU Workshop Accessibility to Broadcasting and IPTV ACCESS for ALL, 23 – 24 November 2010 Committed to connecting the world 3 Human Interface Persists Typewriter Keyboard is the ancestor of the present-day Windows PC and Blackberry For a new technology to be accepted, Human Interface should be modeled after accepted models Human-friendly interface is necessary for Acceptable device ITU/EBU Workshop Accessibility to Broadcasting and IPTV ACCESS for ALL, 23 – 24 November 2010 Committed to connecting the world 4 TV set as Universal Interface Since its introduction, familiar to both Young and Old Accessible to a wide range of population, without special training It is the universal user interface for various services ITU/EBU Workshop Accessibility to Broadcasting and IPTV ACCESS for ALL, 23 – 24 November 2010 Committed to connecting the world 5 IPTV as Accessible UI for all IPTV, with full bi-directionality and the UI of a TV, can become a good vehicle for Accessibility But any “IPTV” cannot be as dependable ITU/EBU Workshop Accessibility to Broadcasting and IPTV ACCESS for ALL, 23 – 24 November 2010 Committed to connecting the world 6 Accessibility vs. Vulnerability As things become more accessible, people become more vulnerable Security and control becomes an important issue This is true especially for the elderly and people with difficulties ITU/EBU Workshop Accessibility to Broadcasting and IPTV ACCESS for ALL, 23 – 24 November 2010 Committed to connecting the world 7 Accessibility vs. Vulnerability Consumer frauds often target the elderly or disabled http://www.chicagobusinesslitigationlawyerbl og.com/2010/01/consumer_fraud_increasingly_t a.html Accessible consumer devices, such as connected TV, can make certain classes of people more vulnerable Importance of Standards and Managed Service ITU/EBU Workshop Accessibility to Broadcasting and IPTV ACCESS for ALL, 23 – 24 November 2010 Committed to connecting the world 8 ITU-T IPTV Standards Managed: unlike Internet, managed with QoE, Secure: Content protection, authentication, service discovery Reliable: QoE guaranteed, content error-recovery Accessible: Accessibility guidelines; cross platform (on TV, STB, mobile, PC); friendly UI Open: Service provider discovery, standardized to Common Feature terminal Green: Power consumption aware – no need for different terminals for different service providers Global: not only in a certain region, but applicable world-wide Interoperable: Interop testing events in place ITU/EBU Workshop Accessibility to Broadcasting and IPTV ACCESS for ALL, 23 – 24 November 2010 Committed to connecting the world 9 Recommended Areas Architecture, Network and General Requirements: (Y.1910 and Y.1901) Quality of Service and Experience (G.1080 series) Multimedia and Interactive Application (H.264, H.760 series) IPTV Terminal Devices (STB, TV set, Mobile) H.720 series Metadata and Service Discovery (H.750 and H.770) Home-network : H.622.1 Protocols: Q.3010 Security: X.1191 10 ITU/EBU Workshop Accessibility to Broadcasting and IPTV ACCESS for ALL, 23 – 24 November 2010 Committed to connecting the world Accessibility in ITU-T IPTV ITU-T F.790 (Telecommunications accessibility guidelines for older persons and persons with disabilities) provides the framework for accessibility ITU-T FSTP-TACL (Telecommunications Accessibility Checklist) provides the check-list for Accessibility features. ITU-T Y.1901 (IPTV Requirements) specifies detailed requirements on accessibility features and universal design ITU-T H.750 (Metadata for IPTV) also has “Public Interest metadata” which includes accessibility related features. ITU-T H.721 (IPTV Terminal Devices) recommends “Public services” such as closed-captioning, subtitles, audio description and sign language interpretation according to the above checklist. ITU/EBU Workshop Accessibility to Broadcasting and IPTV ACCESS for ALL, 23 – 24 November 2010 Committed to connecting the world 11 Open Managed Terminals of ITU-T IPTV Terminals based on ITU-T H.721 are available in the retail market Customer can buy them at a shop, connect to NW, and receive an IPTV service Standardized to provide open and accessible IPTV services TV set STB 12 ITU/EBU Workshop Accessibility to Broadcasting and IPTV ACCESS for ALL, 23 – 24 November 2010 Committed to connecting the world PC Standard Managed “Connected TV” ITU-T H.721 terminals are managed “connected TV”. Supports multiple service providers requires no difficult configuration – just plug and watch 13 ITU/EBU Workshop Accessibility to Broadcasting and IPTV ACCESS for ALL, 23 – 24 November 2010 to connecting the world Back of REGZA forCommitted H.721;ether cable is directly connected Some Applications for Accessibility ITU-T Standard IPTV is equipped with full interactivity, based on web-technologies, such as XML, HTML, and Scripts. - H.761 (Ginga-NCL) and/or H.762 (LIME). Secure IP (bi-directional) connection of IPTV makes important and valuable applications and services accessible to people with difficulties Accessibility-related areas such as ehealth, e-government, e-commerce, social-service being tested ITU/EBU Workshop Accessibility to Broadcasting and IPTV ACCESS for ALL, 23 – 24 November 2010 Committed to connecting the world 14 E-health on ITU-T IPTV H.762 application uses the secure IP connection of IPTV to enable biometrics data obtained from devices to be displayed on IPTV, and with a click of a button be sent to a doctor © I2R, NTT ITU/EBU Workshop Accessibility to Broadcasting and IPTV ACCESS for ALL, 23 – 24 November 2010 Committed to connecting the world 15 Monitor App on LIME H.762 (LIME) app showing the monitored picture of various clinics, with updates every few minutes. User can choose the less crowded clinic © I2R, NTT 16 ITU/EBU Workshop Accessibility to Broadcasting and IPTV ACCESS for ALL, 23 – 24 November 2010 Committed to connecting the world © I2R, NTT 16 Managed Widgets on ITU-T IPTV ITU-T is standardizing widgets to be managed by the Provider (e.g. Government for various e-gov services) 17 © I2R, NTT ITU/EBU Workshop Accessibility to Broadcasting and IPTV ACCESS for ALL, 23 – 24 November 2010 Committed to connecting the world 17 Managed Widgets on ITU-T IPTV ITU-T is standardizing widgets to be managed by the Provider (e.g. Government for various e-gov services) Video on Demand content Video Wiki, News topic search & personalization Clinics Watch Remote Bus traffic © I2R, NTT Smart Meter 18 appliance Entertainment ITU/EBU Workshop Accessibility to Broadcasting and Info App control IPTV ACCESS for ALL, Committed to connecting the world 23 – 24 November 2010 Tele-Health 18 ITU-T IPTV for e-commerce © TFC, Hakuhodo DY Media Partners 19 ITU/EBU Workshop Accessibility to Broadcasting and IPTV ACCESS for ALL, 23 – 24 November 2010 Committed to connecting the world 19 ITU-T IPTV for e-commerce © TFC, Hakuhodo DY Media Partners Description of Wine Name of Wine Type of Grapes Link to Video of this Wine Price Recommended Cheese Link to Wine Search Show EPG 20 ITU/EBU Workshop Accessibility to Broadcasting and (Blue Button) Buy this wine (Green IPTV ACCESS for ALL, Committed to connecting the world 23 – 24 November 2010 (Yellow Button) Button) 20 Points to be worked on Too much diversity will lead to confusion Standard guidelines on Accessibility for IPTV devices may be necessary – especially from User Interface point of view Consorted efforts among SDOs to provide end-to-end accessibility for all ITU/EBU Workshop Accessibility to Broadcasting and IPTV ACCESS for ALL, 23 – 24 November 2010 Committed to connecting the world 21 Standard for Accessible Remote Control? Remotes are important UI device for IPTV Remotes can be a differentiating factor of a vendor and service provider But can be very problematic if they are different Standardized for remotes for IPTV will be necessary 22 ITU/EBU Workshop Accessibility to Broadcasting and IPTV ACCESS for ALL, 23 – 24 November 2010 Committed to connecting the world Collaboration with other SDOs ITU-T IPTV GSI has been working with following SDOs IEC TC 100 on “Integrated TV” -> Remotes may be another W3C on Web-technologies -> Now Weband-TV Interest Group MPEG (ISO/IEC) on Codecs and Advanced IPTV Accessibility an important point for all of us ITU/EBU Workshop Accessibility to Broadcasting and IPTV ACCESS for ALL, 23 – 24 November 2010 Committed to connecting the world 23 Conclusion IPTV can be a UI that bridges digital divide Managed IPTV is important for accessibility ITU-T IPTV Standards incorporated Accessibility guidelines ITU-T’s Open and interoperable IPTV standards already in place More work expected to be done with various SDOs related to IPTV and devices for Accessibility ITU/EBU Workshop Accessibility to Broadcasting and IPTV ACCESS for ALL, 23 – 24 November 2010 Committed to connecting the world 24