FALL 2013 STUDENT NEWSLETTER Career Services NORT HAMPTON COMMUNIT Y COLL EGE What’s Your Greatest Weakness? Top qualities employers want in an employee A work ethic— stick with challenges until you complete the task. Problem solving— use your knowledge to process data and resolve problems. Leadership— a strong sense of self, aware of strengths and weaknesses. Adaptability and flexibility— being open to new ideas and concepts. This is the question that most of us hope an interviewer doesn’t ask. But some planning and practice will prepare you to answer this most-dreaded interview question. This is not the time to clearly state that you have no weaknesses. (We think you’re perfect just the way you are, but an employer doesn’t want to hear that.) Nor do you want to simply state that you’re not good at math or giving presentations without providing further explanation. Presenting a strength as a weakness doesn’t provide the employer with an answer to their question. For example, “I’m a perfectionist” or “I work too Inside this issue: hard” might be easy responses, but won’t make you a memorable candidate. Give this question careful thought before an interview. Which of your skills need improvement and what steps are you taking to sharpen those skills? Be as specific as possible while choosing something that is not a part of the job description. For example, you might state that your presentation skills are a weakness, specifically to large groups. Expand the thought by describing what you are doing to improve your presentation skills (updating your PowerPoint skills, preparing notes to present your topic more easily, practicing in front of smaller groups). Create A Strategy for Your Job Search 2 How Good is Your Resume? 3 What Empl oyer s Want Job Fair Etiquette 3 Calendar of Events 4 Understanding how employers make a hiring decision can help you prepare for an interview. What do employers want to hear from successful candidates during the interview? A candidate must first demonstrate that he/she has the skills to do the job and understands the field in which these skills are applied. If you are studying hospitality, you have an edge if you understand and use industry jargon, know recent trends in hospitality, and have an awareness of the opportunities within the field. The interviewer will then understand you are working on that skill and that you actually do have presentation skills— even if they need improvement. To sum it up, your strategy should be to show how you’ve overcome a weakness and you are in charge of your own professional development. An employer will respect you for preparing a genuine response to this question. A part of every job is to identify and solve problems — or prevent them before they occur. Prepare stories as examples of problems you’ve solved in the past. Your stories will help an employer visualize you as a member of a team, solving (Continued on page 2) CAREER SERVICES What Employer s Want (Continued from page 1) Understanding how an employer thinks will help you prepare for a successful interview. similar problems. These stories should state the specific problem, the skills you used to evaluate and solve the problem, and the results. Whenever possible, talk about how much money or time your solution saved. Ask questions about problems that the new hire or company might face in the next year to reinforce your status as a problem solver. Conduct yourself as a professional. Demonstrate your transferrable skills (communication, leadership, critical thinking) and professional values (commitment, productivity, reliability) in your conversation with the employer. Give examples of past situations to create memorable illustrations of your skills and experience. ble? If all other qualifications are equal, a candidate who can demonstrate these qualities at an interview will rise to the top. Research the company, take a second look at the job description, practice your responses— and think like an employer. Would you hire you? Are you enthusiastic and motivated to work hard and produce the best results possi- Create A Strategy for Your Job Searc h “...use varied tools and combine those that work for you into your unique strategy.” In a competitive market, you can’t rely on any single job search tool. Your best chance of landing the job you want will be to use varied tools and combine those that work for you into your unique strategy. Job Sites. A starting point, but may not be productive if used as a tool by itself. Know the job sites specific to your industry. Include indeed.com (a search engine for jobs) and NCC’s College Central Network (collegecentral.com/ northampton) for a variety of sites to search for opportunities. When applying online, check your spelling, proper use of capital letters, and be certain to complete all the sections on the application. This is not the time to take short cuts. PAGE 2 Your resume needs to be focused on each specific job for which you apply. This means you may need more than one resume. Job Fairs. Dress professionally. Employers are gathering first impressions and screening candidates. Your overall appearance should reflect the professional you want to become. Prepare for the job fair by researching employers of interest. Be open to all opportunities, but know what you want. Have a short introduction ready for employers. Bring copies of your resume. Even if you are told to apply online after the job fair, you’ve made a personal contact with the company. Be open to smaller companies (less than 500 employees). They generate the majority of jobs in this country. And always follow up with contacts you’ve made. You’ll want to strengthen the contact with a short email or phone call. Internships. Pursue opportunities whenever you can. Real world experience will help you rise above the crowd. An internship will also provide you with opportunities to explore, improve your skills, and add to your accomplishments. Remember to include them on your resume. Networking. It’s as simple as talking with people. Be interested in what people studied and how their careers began. Become involved in your community, your alumni association, and associations for your field of interest. You’ll meet people with similar interests and expand your own areas of awareness. Communicate with others and keep the relationships strong by connecting online. FALL 2013 How Good Is Your Resume? If you think your resume is good enough, think again. Good enough isn’t good enough anymore. Demonstrate your accomplishments by stating numbers and results whenever possible. Describe briefly what problems you solved and how it benefitted the employer. Keep it relevant to the position you want. Does your resume clearly show a potential employer what you can do for their company? A resume is a living document. Keep it fresh by updating it when you learn news skills and earn relevant certifications or continuing education credits. The top third of your resume is the most important space. If an employer doesn’t see relevant skills and experience in this space, that employer will probably stop reading. Formatting is important. Your resume must be readable. Templates or complicated formats may not open properly at their destination. Avoid them. The line “References available upon request” takes up too much valuable space and states the obvious. Eliminate it. Instead of an Objective, use a Professional Profile. The former states what you want. The latter tells the employer what you can do for them. And that’s what they really want to know. Job Fair Etiquette If you want to make a good first impression with employers when attending a job fair (and we hope you do), think about what they expect from you. quality paper. If an employer instructs you to apply online, follow those instructions. Have a pen and paper to take notes. Avoid having your hands so full that you’re not free to shake hands with an employer. That means no food or drink while talking with employers. Carry a small portfolio or case to stash any materials you might collect. You might be on the same college campus where you dress down for class, but now the employers are waiting to meet you. They expect candidates who behave as professionals and look like professionals. Approach recruiters with a smile and a firm handshake. Dress as you would for an inIntroduce yourself, including terview. Think conservayour major and what type of tively—avoid revealing clothposition you seek. Include a few ing, inappropriate messages on sentences about your relevant ties or t-shirts, too much jewskills and experience. Ask any elry, hats, flip-flops, and anyquestions you might have but be thing else inappropriate for a respectful of the recruiter’s work environment. time and the other candidates Stow all electronic devices so that are waiting. Collect a busiyou won’t be tempted to check ness card from everyone you your messages. Employers are talk with and send a follow-up paying attention. email within 24 hours. Bring extra resumes printed on We know you’d like to grab some of the goodies employers place on their table. Do that, but don’t load up on so many that you can’t easily locate your resume or shake hands. This isn’t a Halloween haul. Work the job fair alone. Attending a job fair with children or a significant other is unprofessional. You’ll want to focus your attention on talking with company representatives and getting job leads. Friends and family can be too much of a distraction for you—and for the employer. “Employers... expect candidates who behave as professionals and look like professionals.” A job fair is your chance to make a connection with companies that are looking for candidates to interview. Make the most of this opportunity by representing yourself well. PAGE 3 Be Your Own Career Coac h What can you earn as an accountant? What does an architectural drafter do? How many computer systems analysts will be retiring in our area within the next ten years? Career Coach is an online tool designed to help you find a good career by providing current local data. Find information from the Lehigh Valley, Monroe County, and surrounding areas on what matters to you most — income, amount of education required, employment information, and job postings. Enter a career in the search bar and Career Coach will provide the information you need. It will even connect you to the job postings on Indeed for that title. Employment information. How many people are employed in our area in this job? About how many annual job openings are there? How many workers are approaching retirement age? Find the answers in this section. Wages. How much can you expect to earn in this job locally? Career Coach provides amounts of entry level wages, the median wage, and a high wage. About. What are the job duties and typical education level for this job? Find details in the About section for each career. Related majors. What degree at NCC will lead you to this job? View the Related Majors section for information. Browse by majors. Click on a major at NCC and discover careers related to that degree. Explore hundreds of careers— anytime you want. And spread the word. Career Coach is available to students, alumni, and members of the community. From www.northampton.edu, click on the Student Resources tab. Then click on Career Coach on the left side of the page. Get started on your future! Calendar of Events —Fall 2013 Fall Job Fair, Monroe Campus. Tues, Oct 1. 10 AM to 2 PM, Community Room. Steps to Impress,Wed, Oct 2 10 AM to 12:30 PM, Student Life Zone. Fall Job Fair, Main Campus, Wed, Oct 9, 10 AM to 2 PM, Spartan Center, Gym C. Dining Etiquette Luncheon, Main Campus. Thurs, Oct 31, 11 AM to 12:30 PM. Tickets purchased in advance. Contact Us Advocate & Educate: Careers for the Common Good. Information Fair, Tues, Nov 12, 5:30 PM to 8:15 PM. DeSales University, Center Valley. Bethlehem Campus—College Center, 348 610-861-5344 Monroe Campus—Student Services Area, 570-620-9221 Online—www.northampton.edu/careers careers@northampton.edu More workshops will be announced as soon as they are available. Our Staff Connect with us on social media and watch for flyers around campus. The mission of the Office of Career Services is to educate and assist students and alumni in clarifying, evaluating, and implementing career and employment decisions. Karen Veres, Director Jennifer Napierkowski, Assistant Director Nina Rehrig, Career Development Specialist Lynn Fischer, Office Manager Rosaan Barker, Perkins Placement Support Specialist Robert Colletta, Student Success Specialist Francine Maiatico, Secretary