Agenda Item No_____12_______ ENFORCEMENT BOARD UPDATE Summary: This report provides an update to Cabinet Members on the actions of the Enforcement Board since it was set up in December 2012 to provide a cohesive enforcement approach in respect of long term empty properties and other difficult enforcement cases. It is proposed that the Enforcement Board will report, as part of the Annual Action Plan, updates on a quarterly basis to the Performance and Risk Management Board and on a six monthly basis to Cabinet. In addition, issues of significance are discussed with relevant Portfolio Members prior to action proceeding and issues of a more local nature will be reported to local members as appropriate to ensure that they are kept informed. Conclusions: The development of the Enforcement Board and its subsequent methods of working across Council services have quickly started to make in-roads to a number of long standing and difficult issues around both properties and individuals/companies. Progress on the wider backlog of long term empty properties has been initially slower than planned, but it is anticipated that the use of a bulk mailing process in Revenues and Benefits will enable us to catch up quickly. Recommendations: 1. That Cabinet notes the progress made to date by the Enforcement Board. 2. That future progress is reported to Cabinet on a six monthly basis and Performance and Risk Management Board on a quarterly basis. 3. That progress on enforcement issues affecting specific wards is reported directly to Local members. Reasons for Recommendations: To fully inform members of progress on issues in their Portfolios and wards. Cabinet Member: Trevor Ivory Wards affected: All Nick Baker, Corporate Director 01263 516221, nick.baker@north-norfolk.gov.uk 1. Introduction 1.1. Members will recall that the Enforcement Board was set up to deal with long term empty properties and to use all of the powers available to the Council, across its services, to bring them back into use. Such action brings benefits in a number of important areas. Firstly, the social benefit of ensuring the use of housing stock is maximised. Secondly, the financial benefit, through the New Homes Bonus, of bringing long term empty properties back into use. And thirdly, the reduction in blight that long term empty properties bring to local communities. In addition, the Board is dealing with a number of individuals or companies who are causing problems which require cross service action to provide a long term solution. Whilst some of these relate to empty properties, others are being targeted as a result of long term Council Tax and Business Rates avoidance, wider planning and or commercial activities that give rise to significant concern, again, across a number of Council service areas. Whilst Members do not routinely sit at meetings of the Enforcement Board because of legal sensitivities around enforcement decisions, where decisions have a wider implication and/or risk, relevant members are involved in the decision making process. Other decisions are taken under officer delegated powers. Clearly, however, where decisions have a wider corporate risk, then CLT/Cabinet members are involved. 2. Progress update 2.1. Since its inception in December 2012 the Board has been meeting fortnightly and good progress has been made across the full range of cases under consideration. 2.2. Long Term Empty Properties As at October 2012, the Council had 887 long term empty properties, defined as those which had been unoccupied for longer than six months, and which appeared on our Council Tax Return. Clearly, these numbers constantly change, as properties come back into use or reach the six month point. The Council’s Housing Strategy, approved in November 2012 outlines a “3 letter” approach to owners of local term empty properties, to encourage them to deal with the property, after which the Enforcement Board will take the case on for action. Because of the numbers of properties involved, it was envisaged that this strategy would be delivered by the Council’s Housing team on an ongoing basis but the difficulties in data sharing across services have meant that this work was postponed. The Revenues and Benefits Team has now taken on the bulk mailing of all owners of these properties. This is being piloted during April/May 2013 with a view to getting all letters out as soon as possible thereafter. It is clear from the initial contacts we have had with property owners, that there is a significant of under reporting of changes of ownership and or use of some homes previously thought to be empty. Only by a concerted approach to going through each record, will this position be resolved. A number of empty properties were already known to the Council and owners of these had generally been contacted by one or more Council service, so were essentially ready for enforcement action. Such action falls into a range of service areas’ responsibilities across the Council and the action considered depends on the many reasons for properties being empty in the first instance, some of which may require a very sensitive approach. Such action however may include any of the following: Recovery action for unpaid Council Tax Housing Improvement Notices Dangerous Structure Notices Planning Enforcement Works in default for non-compliance Charging Orders Enforced Sale Compulsory Purchase It should be noted that compulsory purchase is a last resort option and one only favoured where there is a clear strategy for future use and where there are not liabilities associated with the property which cannot be overcome. As at 23 April, the Board has considered 47 long term empty properties. We have taken positive action and/or investigation on 100% of them, with already 5 being sold/brought back into use and a further 42 still under action. Table of Action - Please see Appendix C attached. 3. Difficult Enforcement Cases 3.1. As mentioned above, as well as the empty homes issues, these cases are more complex in nature and range from properties causing long term or significant blight, as opposed to merely being empty, through to people with large and potentially deliberate debts to the Council. Often, a cross-service approach is the only way forward and it is already being found that many of these cases require very high levels of formal intervention, sometimes with outside agencies. 3.2. Case examples - Please see Appendix D attached. 4. Future Working 4.1 Even at this early stage, it is clear that working across services to resolve multi-disciplinary problems is having a very positive effect and officers are seeking to build on this to provide a more efficient approach to such cases. In addition, the work of the Board is starting to change the approach in some service areas of the Council where regulation and enforcement; sometimes due to other pressures, has not been seen as a high priority. 4.2 The cross service working enabled by the Board’s approach, allows the most effective solution to be found to often complex individual cases. It also encourages the most effective use of Council powers, under legal advice, to provide a positive outcome, and challenges issues around officer delegation and data protection. 4.3 A high proportion of the enforcement work has been focussed around the private sector housing legislation, significantly increasing the workload in that small team. Following discussion with those in the team it had been agreed, due to the similarities and overlap in work and In order to provide additional resilience, that the two posts dealing with private sector housing enforcement will transfer into Environmental Health. 4.4 Some officer delegation to undertake specific tasks is unnecessarily onerous in some areas and the Board has already moved to provide wider delegation for officers to act in areas outside their traditional roles and boundaries. 4.5 Data sharing across our different information systems is being identified as both a problem, but also an opportunity and officers are working to put in place processes that allow information to be better shared between services. 4.6 Outside agencies are also becoming involved in a number of cases and again, a shared approach with them is proving invaluable. The use of external local companies to provide expertise around structural surveys is already allowing action to be taken more quickly and it is hoped to engage such work on a retained contractual basis. Officers have also been working closely with the Valuation Office, where there have been historic problems with properties being taken out of Council Tax banding with no reference to the Council; sometimes it would appear, with the intention of owners avoiding payment of Council Tax or Business Rates. 5. Performance Management 5.1 With the required outcomes of the Enforcement Board being so closely linked to the Corporate Plan, in terms of housing and financial issues, it is important that we report on and manage the performance of the Board and its work. It is therefore proposed that we will report, as part of the Annual Action Plan, updates on an ongoing basis. In addition, it is suggested that Cabinet reviews the work of the group at 6 monthly intervals with a further review by Performance and Risk Management Board on a quarterly basis. 5.2 In addition, as many of the issues under consideration relate to matters of concern to and complaints from local communities, Local Members are being kept fully informed regarding progress on issues in their wards, except where there are overriding legal or other reasons why not. This has been well received so far by those Local Members affected. 6. Conclusions 6.1 The development of the Enforcement Board and its subsequent methods of working across Council services have quickly started to make in-roads to a number of long standing and difficult issues around both properties and individuals. 6.2 Progress on the backlog of long term empty properties in Housing has been initially slower than planned, but it is anticipated that the use of a bulk mailing process in Revenues and Benefits will enable us to catch up quickly. 7. Implications and Risks 7.1 The use of the Council’s powers in different ways will almost certainly cause some complaint from those who have not previously seen direct action from the Council in respect of property issues. It is therefore essential that we ensure both the technical and legal processes used are sound and that, in terms of our reputation, our rationale for action is clearly understood. 7.2 As has been stated above, a number of these properties give rise to local blight and therefore expectation on the Council to resolve the issues. It is important that we are seen to act in such cases, in order to resolve matters of concern for local communities. 7.3 It is however, also important that we act sensitively in some cases (as has been done), and that we adhere to our own Enforcement Policies in terms of proportionality. 8. Financial Implications and Risks 8.1 It is essential that the Council collects all that is due to it and addresses the unfair situation of some individuals evading payment. The recent increase in Council Tax to 150% on properties empty for over two years will provide an incentive for owners to bring those properties back into use, but may also provide an incentive for them to evade payment. 8.2 There is also a significant opportunity with long term empty properties, as each one brought back into use attracts New Homes Bonus payments. 9. Sustainability There only sustainability implications directly resulting from the recommendations considered in this report are around better use of existing housing stock. 10. Equality and Diversity There are no sustainability implications directly resulting from the recommendations or options considered in this report. 11. Section 17 Crime and Disorder considerations Some of the work being undertaken by the Board has a direct link to criminal activity, and some empty properties have been associated with anti-social behaviour, which of course will be removed when properties are brought back into use. Appendix C Property Issues Action 56 Beeston Common, Sheringham Dilapidated, overgrown garden Empty for over 10 years Enforcement action threatened led to property being cleared Schedule of works agreed with landowner. Planning application for future development of site expected imminently. 55 Beeston Common, Sheringham Dilapidated, overgrown garden As above. 35-36 Beeston Common, Sheringham Extremely dilapidated Empty for over 10 years Surveyor instructed and Schedule of works being drafted. Owner has agreed to complete works. 1 and 2 Church Cottages, West Runton Dilapidated and in poor repair Housing Act Improvement Notices served. 2-3 The Hill, Trunch Dilapidated property Housing Improvement Notice drafted, currently suspended due to Armed Forces Community Covenant. 121 Mundesley Road, North Walsham Empty since 2007 Dilapidated, overgrown garden Squatters and anti-social behaviour Housing Prohibition Order served and legal pressure applied to owners leading to sale. New owner has commenced works for private residence. 16 Peacock Lane, Holt Overgrown garden detracting from neighbourhood amenity Empty since January 2010 Housing Condition survey planned to allow Improvement Notice as appropriate. 13 Britons Lane, Beeston Regis Empty since 2003 Unkempt garden detracting from neighbourhood amenity Unpaid Council Tax Final Council Tax Charging Order obtained Application made for enforced sale. 19 Nelson Road, Sheringham Unkempt garden detracting Sold from neighbourhood amenity Empty since approximately 2009 Council Tax arrears Owners using as second home and paying 100% charge. 2 River Court, Hempton Overgrown garden detracting from neighbourhood amenity Empty since 2001 Housing Improvement Notice served Empty Dwelling Management Order to be considered. 15 Calthorpe Close, Stalham Overgrown garden detracting from neighbourhood amenity Unoccupied for minimum of 6 year Request for property to be tidied complied with. No further action due to Armed Forces Community Covenant. Clarence House, The Buttlands, Wells next the Sea Listed building in prime site, in poor condition detracting from neighbourhood amenity On Properties At Risk Register Housing Improvement Notices being served in April. 36 Beck Close, Weybourne Empty since October 2010 Housing defects Untidy and overgrown garden detracting from neighbourhood amenity Housing Improvement Notice served, owner appealing and Tribunal dated scheduled for 19 June. 22 All Saints Close, Weybourne Empty since approximately 2001 Untidy forecourt and garden detracting from neighbourhood amenity Housing defects Housing Improvement Notice to be served imminently Council Tax now at 150%. 2 Seastone Cottages, Weybourne Empty for 16 years Dilapidated property with significant defects Housing Improvement Notice served, owner appealing and Tribunal dated scheduled for 19 June. 18 Wyndham Park, East Runton Empty since October 2011 Sold and now occupied. 9 Laxfield Road, Sutton Empty since August 2011 Sold and now occupied. 43B Seaview Road, Mundesley Empty since September 2008 Interim Council Tax Charging Order obtained for arrears, hearing taking place in May. 3 Gorse Close, Mundesley Empty since June 2011 Legal applying for Council Tax Charging Order for arrears. 1 Angel Court, Cromer Road, North Walsham Empty since 2009 Property for sale. 33 Oak Street, Fakenham Empty since approximately April 2008 Property dilapidated externally Legal Team currently establishing ownership and intentions for property. Former Shannocks Hotel, High Street, Sheringham Flats 1 and 2 Externally dilapidated detracting from neighbourhood amenity Flat 1 – empty March 2011 Flat 2 – June 2010 Planning Enforcement Notice served Housing condition inspections planned imminently. 11 St Austin’s Grove, Sheringham Extremely dilapidated internally and externally Structurally dangerous Property sold, renovation currently underway Occupation of property expected November 2013. Broadland Cottage, Station Road, Hoveton (linked to Broads Hotel) Externally dilapidated detracting from neighbourhood amenity Housing conditions inspection planned. Bottledene, Loop Road, Trimingham Dilapidated property and unsafe housing conditions Housing Prohibition Order served. 37 St Giles Road, Swanton Novers Empty since 2001 Dilapidated and in poor condition detracting from neighbourhood amenity Legal Team liaising with owners in relation to commencement of works to bring property back into use. Orchid Lee, Sandy Lane, West Runton Empty for approximately 15 years due to probate issues Dilapidated condition detracting from neighbourhood amenity Legal Team confirming Probate and ownership. Appendix D Property Issue Action Star Yard, Fakenham Dilapidated garage in dangerous condition detracting from neighbourhood amenity Schedule of Works from appointed surveyor now received. Building Act notices to be served by end of May 2013. 57 Oak Street, Fakenham Dilapidated commercial property detracting from neighbourhood amenity As above. Leighton House, 11-13 St Mary’s Road, Cromer Significant property in extremely dilapidated/dangerous condition detracting from neighbourhood amenity Unfit for habitation Previous pest infestations Emergency Housing Prohibition Order in place to prevent occupation. Surveyor and Structural Engineer appointed and Schedule of Works received. Building Act notices to be served by end of May 2013 to secure improvement. Surf Shack, Sea Palling Shack not suitable for habitation but family living on site Planning and Housing are working together to resolve, initially informally. Broads Hotel, Station Road, Hoveton Empty since approximately 2007 Derelict and dilapidated with significant impact on local amenity Ongoing discussions with owner to re-develop the site. Trafalgar Court, Mundesley Prominent ex hotel converted into flats A number of flats unoccupied since 2010 Eyesore property in prime location Ongoing liaison between Housing Enforcement and Management Company appointed by the land tribunal. Work progressing to remedy Housing and Fire Safety defects currently subject of Prohibition Notice. Fletcher Hospital, Roughton Road, Cromer Empty ex hospital building Current investigation centres on potentially dangerous property in terms of unauthorised access. 48-50 Bacton Road, North Walsham Derelict building plot detracting from neighbourhood amenity Currently under investigation to ascertain whether Planning or Building Act notices most appropriate. Former Fishmongers Shop, Market Place, North Walsham Empty commercial property detracting from neighbourhood amenity and causing pest control problems Work progressing to bring back into use.