Overview and Scrutiny Committee 26 June 2012 Agenda Item No____18________ FINAL REPORT OF THE JOINT PUBLIC TRANSPORT TIME AND TASK LIMITED PANEL Summary: This report introduces the final recommendations of the joint Public Transport Time and Task Limited Panel. Conclusions: Recommendations: That Members consider the report and make any recommendations to Cabinet or Full Council. Cabinet Member(s) Ward(s) affected All All Contact Officer, telephone number and email: Mary Howard, Democratic Services Team Leader, Tel.01263 516047, mary.howard@north-norfolk.gov.uk 1. Introduction 1.1 The report, attached at Appendix B, summarises the outcomes of the Joint Time and Task Limited Panel and made recommendations to the Overview and Scrutiny Committee at Broadland District Council to endorse and recommend to Cabinet. 1.2 The Joint Panel consisted of four Members from Broadland and four Members from NNDC – Ms V R Gay, Mrs B A McGoun, Mr R Reynolds and Mr T FitzPatrick. The Panel had met 6 times. During the review the Panel had met with the Assistant Director of Travel and Transport Services at Norfolk County Council as well as the Portfolio Holder for Planning and Transportation. The Panel had also questioned parish and town councils, community transport providers and bus operators (appendices C, D and E) 2. Final Report 2.1 Recommendations The report went to the Overview and Scrutiny Committee at Broadland Overview and Scrutiny Committee 26 June 2012 District Council on 29 May 2012. The recommendations covered matters that were achievable for both District Councils and purposely avoided the more strategic areas, where the County Council was the lead transport authority. The recommendations were as follows: a) The Council could do more to raise the profile of Community Transport Schemes available including what the benefits are to using community transport b) Consider ring-fencing funding to support community transport schemes and encourage new providers to come forward. Schemes that would assist local businesses to pick up employees would be particularly supported. c) Provide supported funding or sponsorship to community transport providers to obtain new vehicles d) Ensure that transport providers are aware of the Bus Service Operators Grant and help them to meet the criteria to apply e) Ensure that Parish/Town Councils are informed with the correct information about services available e.g. up to date bus timetables, factsheets on SureStart services and how to access them, community buses, particularly evening services and the Kickstart moped scheme; and encourage them to disseminate the information proactively. f) The Council to support and encourage Community Transport Providers to reach out to young people who need a service in the evenings in order to attend groups/clubs/socialise with each other. g) Persuade Bus Operators to provide double decker buses on the most popular and logical routes to maximise patronage. For example X29 Norwich to Kings Lynn/Fakenham. h) Provide bus timetables at local shops/village halls/central notice boards/libraries/schools/doctors surgeries not just parish councils. Providing the information where people are most likely to access. Timetables for Bus Operators and times/contact information for Community Transport Providers displayed together. This should include information within the bus stops of which buses stop there. i) Relax criteria to achieve funding for community transport schemes, providing bespoke support to applicants to help them to complete a successful application form. j) District Councils to support Community Transport Providers with their long-term running to enable the service to remain sustainable and deliverable e.g. charitable trusts/cooperatives etc k) District and County Councils to provide more positive advertising of the uses of public transport and how to access it. This to also include basic information operator information and a link to ‘Travel Line’ on the Council’s website Overview and Scrutiny Committee l) 26 June 2012 Ask the Leader to write to the Government outlining the consultation undertaken and request them to consider an alternative regulatory framework and public transport funding systems that is accessible to both voluntary sector and private sector. m) The Council to encourage Bus Operators to provide safer collection points in areas where the main roads are dangerous and instead take the bus through village centres to collect patrons instead of bypasses etc (where possible). n) County/District/Parish or Town Councils to consult with communities to fully identify their needs and find ways of providing community bus sharing schemes and supporting voluntary drivers to provide the service to begin with, for example through Neighbourhood Planning exercises. o) Negotiate with Bus Operators to be consistent in how they provide information and what they include with it. A lot of information is bundled together which do not relate and causes confusion. p) Support and promote the new river ferry service being provided from the old power station to Trowse (Broadland/City area). q) Convey to any public transport provider that it is important for drivers to be courteous, welcoming and helpful. These simple behaviours are extremely valued by service users and can influence their use of the service. r) Encourage Community Transport Providers to use regular bus routes in addition to providing bespoke trips for individuals. s) Consider the provision of service delay information direct into bus stations/bus stops and in addition, the Councils to provide those updates on their social media outlets. This could be achieved through partnership liaison with the Police, Fire Services, Highways Agency and County Council. 2.2 Decision Members agreed (1) to request that Cabinet endorse the recommendations above; (2) that a progress report be made to the Overview and Scrutiny Committee in six months time and that Cabinet review the recommendations in 12 months time to ensure implementation.