Agenda Item 9 OVERVIEW AND SCRUTINY UPDATE –STREET SIGNS Summary: This report updates the Committee on work undertaken on street signs installation and maintenance over the last financial year and to set out the position for this service looking forward. Conclusions: That although little progress was made during the early part of the year on the capital scheme and ongoing maintenance that the backlog of signs have been ordered and installed. Recommendations: That the committee note the contents of the report and recognise the efforts of the two staff members in moving the situation forward. Cabinet member(s): Cllr Eric Seward Ward(s) affected: All Contact Officer, telephone number, and e-mail: Steve Hems, 01263 516182 steve.hems@north-norfolk.gov.uk 1. Background 1.1 Following approval of the street signs capital project members have had a number of updates on progress the latest to the April 2010 meeting. This report updates on the activity undertaken since that last report. 2. Position Update 2.1 Following the management restructuring in early 2010 there was little progress in installing or maintaining street signs between April and mid October. This was for two main reasons. a) the Technical Assistant (Street Signs) post was vacant following the recruitment of the post holder into another role in the department, b) the managerial responsibility changed under the restructuring but due to redundancy/ redeployment issues the previous manager continued to undertake the role leading to a lack of clarity and ability to move forward. 2.2 During the period of April to mid October a small amount of survey work and repair and maintenance was undertaken on an overtime basis by the previous post holder. Although this enabled some issues to be taken forward a backlog of outstanding installations, repairs to damaged signs built up. 2.3 A further batch of the capital programme signs were produced and installed by the contractor in June and July completing the 1000 signs identified as part of the original project. Due to the costing negotiated with the contractor a proportion of the capital budget remains available. 2.4 In mid October the post of Technical Assistant (Street Signs) was filled on a part time six month contract. The post holder dealt with a list of damaged/removed or mis-installed signs but was not able to move forward ordering any new signs. 2.5 In December a Technical Administrator was appointed for a total of 9 days, in order to collate the various sources of street sign reports and requests into one coherent list. This work was successfully completed and identified approximately 360 signs which required ordering. During January further work was undertaken prioritise the list, provide updates to parish clerks or other contacts and to place the orders for the signs. 2.6 At a meeting with the sign contractor, G&G Signs, it became clear that they had reviewed the service offering and were concentrating on sign production rather than installation. This has reduced the cost to the council from £80-100 per sign to £40-50. It was agreed that G&G would produce and deliver the signs and that the temporary Technical Assistant (Street Signs) would install all signs. 2.7 Signs have been ordered in batches of approximately 50 in order to minimise the carriage costs. Seven batches have been ordered and as at the 17th March three batches have been received and two of these batches fully installed. In order to cope with this increase in workload the Technical Assistant post has been increased to full time equivalent to the end of the temporary contract period. 2.8 The contractor has provided assurances that all remaining batches will be delivered by the end of March 2011. The installation of the majority of these signs is anticipated to have been completed by the end of the fixed term contract post in the middle of April. A verbal progress update will be provided to the meeting. 3. Budget Position 3.1 There are two budgets available for street signs, revenue and capital. The revenue budget was unspent in the early part of the year and has been able to support the vast majority of the staffing costs and the 360 signs that have been ordered. The revenue budget will be fully spent for this financial year. The remainder of the costs of the street signs will be funded from the capital budget. Due to the timing of this report it is not possible to state exactly what cost this will be but a verbal update will be provided to the meeting. 3.2 At the end of period 11 the capital budget at period 11at £42,692. It will be necessary to identify the ongoing demand requirements in relation to this budget. 4. Future position 4.1 The management responsibility for street signs will pass to Environmental Services at the end of March. 4.2 Members have previously been informed that street signs would be added to a central database that would allow easy interrogation to enable people reporting sign issues to be kept informed of progress. This has, to date, not been progressed due to the prioritisation of backlog issues. Investigation of new functionality on the departments M3 database is being undertaken. The spreadsheet system developed by the Technical Administrator has proved very successful in managing the data and it is intended to continue this system until alternatives have been fully investigated. 4.3 There are a number of parishes which remain unsigned. However the parish councils in these areas have indicated that they do not wish for signs to be installed. This will be revisited over the coming months to ensure that all areas that want signs are provided with them. 4.4 The process of replacing damaged, vandalised or missing signs will continue as and when reported to the Council. The revenue budget of £15,000 and 0.5 fte staff resource can only realistically allow for the replacement of approximately 300 damaged signs per year and that it will not be possible for the Council to provide additional new signs from within this budget. 4.5 Once all installations of the batches of signs referred to in 2.8 have been completed then an assessment will be undertaken of the remaining demand for capital budget expenditure.