Shaping the Future Supply Chains In Practice Networking Event Data Driven SCM Big Data for Big Breakthroughs 16th June 2015 Explore from 3 perspectives… 1. 2. 3. 2 Landscape overview Enabling the data driven SC Protecting the data driven SC Matthew Andy Carsten Join the discussion… #SCinPractice @WMGSupplyChain 3 Data-Driven Supply Chain Management: Big Data for Big Breakthroughs Matthew Burton, Partner Warwick June, 2015 Most business leaders are familiar with analytics as a topic but uncertain on it’s definition and application The hype ►Current Our advice “buzz-word” ►Marketing ► Analytics is about decision-making in a complex, multi-connected world hype and books ► Mathematical models must be pragmatic and feasible ► Technology ►Skewed focus on software as the route to creating value Page 5 17 June 2015 alone only provides enablement whilst analysis alone does not guarantee results Data-Driven Supply Chain Management: Big Data for Big Breakthroughs 81% agree that data should be at the heart of all decision making but only 31% have restructured to help do this. Source: EY and Nimbus Ninety Data Analytics survey Page 6 17 June 2015 Data-Driven Supply Chain Management: Big Data for Big Breakthroughs Most companies are still focused on backward looking analysis BI and Analytics Maturity Model Descriptive Reporting What happened? Diagnostic Analysis and Visualisation Why did it happen? Predictive Analytics Where are we headed? SC and Logistics Visual control dashboards Forecasting and automated replenishment planning Cost to Serve scenario planning Source: Gartner, EY research Page 7 17 June 2015 What should we do in future? Future focused Examples Historic focused Traditional financial reporting of supply chain costs and performance Prescriptive Analytics Data-Driven Supply Chain Management: Big Data for Big Breakthroughs Integrated demand sensing utilising promotion plans, pricing and weather data and integrated with supply and capacity planning Supply chains already generate their own Big Data without needing to wait for internet of everything What are your sources of data? Source: EY and Nimbus Ninety Data Analytics survey Page 8 17 June 2015 Data-Driven Supply Chain Management: Big Data for Big Breakthroughs Example: Supply chain synchronisation Actual demand supply cycle – showing distinct lack of synchronisation despite heavy investment in tools Revised demand supply cycle – synchronised planning parameters delivering stability with lower inventory Source: EY case study Page 9 17 June 2015 Data-Driven Supply Chain Management: Big Data for Big Breakthroughs ►9 Example: Hospital BI optimisation Trend Monitoring Forward View • Trend analysis for all capacities within the hospital eg theatre, beds, surgeons Optimisation • Forecasting of capacity usage to identify resource needs and bottlenecks • Scenarios based on different treatment cycles Diagnostics Forecasting 60 600 50 500 1400 • Creation of capacity evelled optimisation blueprint • Calculation based on unique algorithm Optimisation Trend resources Forecast for planned CTC's Needed 1200 40 400 30 300 20 200 10 100 1000 800 Count 10% 600 25% 50% 400 Estimated Forecast 75% Agenda: 'ORTHOPEDIE A' SubAgenda: '-- All --' Appointment-Codes: 'DDNS', 'HNC', 'KNC', 'MNC', 'NC', 'NCK', 'NS', 'RNC', 'SNC', 'VNC' 05/10/2009 28/09/2009 21/09/2009 14/09/2009 07/09/2009 31/08/2009 24/08/2009 17/08/2009 10/08/2009 03/08/2009 27/07/2009 20/07/2009 13/07/2009 06/07/2009 29/06/2009 0 22/06/2009 0 90% WIP Forecast 200 WIP External WIP Scheduled 0 DynamicPlanner® Screenshots Source: EY case study Page 10 17 June 2015 Data-Driven Supply Chain Management: Big Data for Big Breakthroughs ►1 Ernst & Young LLP Assurance | Tax | Transactions | Advisory www.ey.com/uk The UK firm Ernst & Young LLP is a limited liability partnership registered in England and Wales with registered number OC300001 and is a member firm of Ernst & Young Global Limited. Ernst & Young LLP, 1 More London Place, London SE1 2AF. © Ernst & Young LLP 2015. Published in the UK. All rights reserved. JUNE 2015 Enabling and delivering Analytics Capabilities Concentra Delivering operational improvements through the use of analytics • An analytics company that focuses on delivering operational improvements • Formed in 2008, a team from A.T. Kearney merged with a software development house • We are 85 people strong with our head office near London Bridge Recent recognition for our products and solutions includes: Confidential | 13 Supply chains are becoming broader in scope, more complex and more difficult to manage Manufacturing Tier 1 Impact Warehouse Replenishmen t Tier 2 Impact Customer Delivery Customers Operational Planning and Execution Systems are Integrated…. but visibility of supply chain performance could be a lot better. Why is this? Confidential | 14 The data and Information required tends to be cross-functional or multi-system in nature and multi-time dimensional • Optimise inventory levels by analysing the flow of product through the supply chain and setting material and product movement policies HOLISTIC SUPPLY CHAIN MANAGEMENT • Design best-in-class business processes and organisational structures to turn the supply chain function into a highperforming strategic asset • Maximise product and customer profitability by modelling trade-offs associated with price, product portfolio diversity and direct material complexity • Get new insights and visibility of the activities and costs associated with converting materials to finished goods and delivering them to customers • Full end to end network cost management Analytics can add value and provide this visibility Confidential | 15 Demand Planning Process Example dashboards Confidential | 16 Supply Planning Process Example dashboards Confidential | 17 Inventory Planning Process Example dashboards • Levels Confidential | 18 Spend Analysis Example dashboards Confidential | 19 Transaction Data Flat file uploads Planning systems • Sales forecasts • Inventory policies • Planned production • Planned stock movements Confidential Transactional ERP • Sales • Inventory • Stock movements • Production | 20 Extending the data sources and the detail Operational excellence, efficiency, process compliance Data Management Analytic s Visualisatio n Scalable Consistent Develop a reliable single data set with latest information that is structured to provide fast analysis. Build reporting and modelling tools to answer questions about the past, present and future . Create an accessible environment to publish analysis and share insights. Secure Standardised INTERNET OF THINGS MES Systems Confidential WMS Systems Tags in Retail Fast | 21 Manufacturing Analytics and Excellence Driving OEE Improvement Confidential | 22 Visualising and Analysing VISUALISE AND ANALYSE FLEXIBLE HIERARCHIES CUSTOM DASHBOARDS GRAPHS INNOVATIVE VISUALISATIONS Confidential | 23 Then to extend visibility and understanding… Sharing information and truly collaborating….cloud based analytics Confidential | 24 Using Cloud based solutions to create industry level information • Industry data • Single information systems • Supply Chain partners – right information to the right people at the right time Protecting Data in Industry… Confidential | 25 Securing the Supply Chain Supply Chains in Practice Professor Carsten Maple 16 June 2015 WMG Sharing Data through the Supply Chain "Sharing information with suppliers is essential” Information Security Forum Securing the Supply Chain • UK Security Breach Investigations Report – 18% of attacks were through a business partner • ISF Report – 40 percent of the data-security breaches arise from attacks on their suppliers Risk Management Strategies • Risk is commonly defined as the combination of the likelihood or probability of an event occurring and its impact or consequence. The classical model for risk can be defined as: Risk = Likelihood * Impact Threat Actors • A number of motivational factors exist and have to be applied to each of the threat actors, these motivations are: • • • • • Crime (incl. Financial) Espionage (State & Industrial) (H)activism Terrorism Warfare Considerations when sharing data in the supply chain • What do you think? Considerations when sharing data in the supply chain • How likely are your partners to be breached due to the aforementioned threat actor motivations? • How do your partners manage your data and theirs? • What are you sharing? For how long? Risk Management Strategies • Reduce. Reduce probability of risk occurring or the impact of the event should it occur. • Contingency. Action is planned but only implemented should risk occur. • Transfer. Reduce financial impact of threat (insurance or clauses in contract.) • Accept. Take no action. Chosen because risk has low probability and/or low impact. Also if cost of action exceeds impact. Risk Management Strategies • Avoid. Action planned so no impact on the project or probability of occurrence is zero. Risk Management Strategies • Avoid. Action planned so no impact on the project or probability of occurrence is zero. Is this really an option for your business?