Cert III in Water Industry Operations
Workbook
NWP301B – Implement, monitor and coordinate
environmental procedures
Learners Name:
NWP301B – Implement, monitor and coordinate environmental procedures
Page 1 of 17
Instructions for use of Workbook
The workbook is designed to help you work through the Toolbox.
You can use the workbook in a number of ways – you may prefer to print it out and
write in it, alternatively you may prefer to use it electronically.
The sections in the workbook match those found in the Toolbox.
You will notice some sections have the statement – Attach print out. This is to remind
you to attach the printed document from the Toolbox with your answers. This can be
included in your workbook rather than writing information into your workbook.
If you prefer to write the information you will see a table in your workbook where the
information can be written.
Remember you don’t need to complete all learning tasks. It is important to check with
your trainer / assessor to find out if there are specific learning tasks that need to be
completed.
Use the checklist provided to ensure that you have completed all the required
learning tasks and projects. Use it to track your progress as you work through the
Toolbox then again on completion of the Toolbox. This will help you to check that you
have done all the required learning tasks.
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Learning tasks
Learning tasks give you background knowledge and information to complete your
project. In this unit there are four sections: assess, implement, report and project. In
the context of water operations, these terms mean:
Assess
Gather information about an event or situation
Make a judgement based on criteria
Plan a response
Implement
Take actions according to the plan
Report
Complete relevant workplace documentation
Project
Apply skills and knowledge to your workplace situation
Remember you can do learning tasks in any order.
If you are confident you can go straight to the project.
NWP301B – Implement, monitor and coordinate environmental procedures
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Checklist
Assess
Section and notes
Tick
sections
completed
Date completed
Identify issues
Identify risks
Legal requirements
Plan a response
Implement
Who and when
Choosing gear
SOPs and forms
Report
Internal reports
External reports
Project
Project
NWP301B – Implement, monitor and coordinate environmental procedures
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Assess - Identify issues
Use the table to record risk or issues associated with each image in the gallery or
attach a print out from Toolbox.
Description
Issue
Drum of ferric chloride used
to aid the flocculation of
effluent.
Water being tested before
and after treatment to ensure
it meets water authority
specifications.
Bulk water storage.
Domestic water sampling.
Domestic water supply must
be checked for factors such
as chlorine residue, turbidity
and pH to make sure it
meets water authority
specifications.
Wastewater treatment plant.
Manhole maintenance.
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Assess – Identify risks
Hot spot
Answers
Swimming pool
Tent
Caravan
Ute
Children
Stormwater drain
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Assess – Legal requirements
List the names and locations of six policies and six procedures used in your
workplace.
Policy name
Location
Eg. Central Water Environment Policy Statement
Intranet > Policies
Procedure name
Location
Eg. SOP 105 – Manual Handling
Intranet > SOPs
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Assess – Plan a response
Use the table to record both immediate and long-term actions and reasons or attach
a print out from Toolbox.
Caravan Park Spill Action Plan
Immediate actions
1.
Reason
2.
Reason
3.
Reason
Long-term actions
1.
Reason
2.
Reason
3.
Reason
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Implement – Who and when
Use the table to record who will do what and when or attach a print out from Toolbox.
What
Who
When
Deploy root cutter down
sewer
Deploy bunding, contain
overflow and pump into
tank on trailer
Put out site delineating
tape
Notify the EPA head office
in Melbourne (through
Leon)
Call supervisor to get root
cutter on site
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Implement – Choosing gear
Use the table to record your answer associated with each image in the gallery.
Description and question
This device is a video camera that
is sent up pipes. What do you
think this device is used for?
Your answer
High pressure jetting trailer. In
what situations would this trailer
be used? What fittings could be
used with this trailer? What
precautions should be taken when
using high-pressure water?
This piece of equipment is known
as an ‘air ball’ and is used to block
a pipe, by pumping compressed
air into it, after it has been inserted
into a pipe. The rubber centre
section expands and blocks the
pipe. In what situations would it be
useful to block a pipe?
Shovels are essential equipment
for a water industry operator. List
three examples of their use.
Rubber boots, often with steel
caps. This is known in most
industries as personal protective
equipment (PPE). In what
situations would it be necessary to
wear rubber boots?
Rubber gauntlets, another piece of
PPE. In what situations would you
wear long-length gloves like
these?
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Description and question
Face shield, part of safety
equipment commonly worn by
water industry operators. Why
would you wear a face shield at a
sewage spill?
Your answer
Cover lifters, for lifting man-hole
covers. Why has a specialised
piece of equipment like this been
designed? Why not use a crowbar
or a screwdriver?
Waders. In what situations would
water industry operators wear
waders? Is there any danger
associated with wearing waders?
High visibility jacket. In what
situations would water industry
operators wear a high visibility rain
jacket?
Communication devices. When
working in remote areas or alone it
is often mandatory to call in to
head office on a regular basis.
What is the benefit of having
instant communication with your
headquarters?
Plastic safety mesh is used as a
barrier to keep public away from
potential hazards and work sites.
Give two examples of where
plastic mesh might be used.
A container of fresh water. Why
would water industry operators
carry fresh water in their trucks?
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Description and question
Hand cleaner. Water industry
operators need to be able to clean
their hands after they become
dirty or contaminated. List two
situations where operators might
need to use hand cleaner instead
of water?
Petrol-driven water pump. Used in
all manner of situations where
liquid has to be moved from one
location to another. Give two
examples of where a pump might
be used.
Your answer
Toolbox with assorted hand tools.
List three jobs that would be
performed with hand tools by a
water operator.
Crowbar. Used for loosening soil
and rock prior to excavation. Also
used as a lever in many situations.
List two examples of where a
crowbar might be used. What
Occupational Health and Safety
issues are associated with the use
of a crowbar?
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Implement – SOPs and forms
Complete CW501 Maintenance Report Form – Sewer.
It is on the following page.
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CW Form 501 -MAINTENANCE REPORT FORM – SEWER
Customer Name: (if known)
House No:_____________
UNPLANNED
/PLANNED
d
Street: _____________________________
Zone:________________
ASSET
GENERATED
Reference
OWNER
Asset
BY ENQUIRY
ID:
WHAT ON
Structure
PROBLEM TYPE
CAUSE OF
FAILURE
er Failure
ASSET
INFORMATION
Pipe Diameter (mm)_____________ Pipe Material______________ Pipe Offset
(m)_________________
OVERFLOW
OVERFLOW
AFFECTED
Est. Volume (litres)
________________
____
Area (m2)
________________
____
– In
IMPACT
House
–
Surrounds
OVERFLOW
CATEGORY
PRIORITY
(0verflow)
RESPONSE TIME
INTERRUPTION /
RESTORATION
TIMES
Priority 1 (Spills that result in a public concern, significant damage to property, a discharge to a
sensitive receiving environment, a discharge from a pipe >=300mm or the flow is >80 L/min)
Priority 2 (Any minor failure to contain sewage within the sewerage system and any spill affecting
sewer users which results in minor property damage or results in a surcharge outside a building
that does not pose a health risk)
Customer Inquiry: Date _______________________________ Time
______________________________
First Arrived on Site: Date _____________________________ Time
______________________________
Spill Contained: Date _________________________________ Time
______________________________
Service Interruption: Yes/No
No. of Properties Affected:
____________________
Inter. Commenced: Date ___________________________ Time
_________________________________
Inter. Restored: Date ______________________________ Time
_________________________________
ATTENDING
OFFICERS
Comments
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
SKETCH OF LOCATION
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Report – Internal reports
Choose an appropriate form from the Central Water Intranet, complete it and attach
to your workbook.
Report – External reports
Choose the appropriate forms to both the Lake Lapis and Dunnart Creek incidents.
Tick boxes to indicate your choice.
Lake Lapis
Dunnart Creek
OHS incident report

OHS incident report

Sewage spill monitoring form

Sewage spill monitoring form

Environmental incident report

Environmental incident report

Complaint report form –
Conservation services

Complaint report form –
Conservation services

Operations and maintenance
report - Water

Operations and maintenance
report - Water

Maintenance report form - Sewer

Maintenance report form - Sewer

Environmental site inspection
checklist

Environmental site inspection
checklist

Field work hazard identification and
control checklist

Field work hazard identification
and control checklist

Central Water environmental
incident report

Central Water environmental
incident report

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PROJECT
In this project you will apply your knowledge to a workplace situation. To do the
project, you need to choose a topic. Your topic can be an incident from your own
workplace, or you can use one of the scenarios below.

Scenario 1: Routine maintenance at Pinehurst dosing plant

Scenario 2: Burst main at Sapphire Bay

Scenario 3: Pearl Weir catchment flood

Scenario 4: Ammonia spill at Spinel Water Treatment Plant

Scenario 5: Flood damage to Jasper Drain
You can read the scenarios online in the training page.
Reading the scenarios may help you think of a topic of your own.
To complete the Project you need to ensure you have completed the following:
Background – only complete if using your own topic
a. If using a topic from your own workplace give an outline of the situation.
Hint: Use the scenarios provided as a guide about how much to write.
1. Assess
a. Identify all the possible health and safety risks and environmental issues
associated with the selected topic.
Hint: Look at Assess ‘Identify issues’ and ‘Identify risks’ if you are not sure what is
required.
Central Water workplace documents – policies, procedures, SOPs, forms or your
own workplace documents will help you identify these risks and issues.
2. Assess and Implement
a. Provide details of the response or plan of action that is required in order to
minimise health and safety risks and reduce environmental impacts. Details must
include who, what and when.
Hint: Look at Assess 4 and Implement 1 if you are not sure what is required.
Central Water workplace documents — particularly SOPs or your own workplace
documents — will help you with the details of the response or plan of action.
3. Reporting
a. List all the workplace documents that are relevant to your selected topic.
Note: If using a topic from your own workplace ensure you clearly name the
documents and either provide hard copies or links to the documents.
Hint: Look at Assess 3 and Report 1 if you are not sure what is required.
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b. Complete workplace documentation for your selected topic.
Note: Complete as much of the documentation as you can. It may not be possible to
complete all sections of the documents, as it is may not be a real topic that you have
selected.
c. Does an external agency need to be notified?
If so, what is the name of the agency and who in the organisation is responsible for
this reporting?
Note: If you use one of the scenarios supplied, use CW documentation to answer the
question – if using a workplace topic refer to your own workplace documentation in
your answer.
Hint: Look at Report 2 if you are not sure what is required.
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