XAVIER UNIVERSITY OF LOUISIANA
Division of Education and Counseling
Counseling Department
PROGRAM EVALUATION
The Counseling program conducts systematic evaluations of its graduates by surveying, graduate alumni, employers of our graduates, internship site
supervisors and graduate exit surveys. The results of these evaluations are made available for public distribution via this report. Programmatic
modifications and revisions are made based on the review of the survey results.
GRADUATE ALUMNI FOLLOW-UP SURVEY
Graduates of the Xavier University Master of Arts in counseling who completed the program in the last 13 years completed a survey in spring 2013.
Completed evaluations were received from 30 graduates. Results are summarized below:
Program experiences were rated on a scale where 5=Outstanding, 4=Very Good, 3=Satisfactory, 2=Unsatisfactory, 1=Poor, and NA=Not Applicable.
On a scale of 1-5 with 5 being the highest
CORE COURSES
4.793 Helpfulness of Advisor
4.786 Human Growth and Development
4.793 Please Rate Overall Program
4.767 Foundation & Ethics of the Counseling Profession
4.786 Human Growth and Development
4.767 Group Work in Counseling
4.767 Foundation & Ethics of the Counseling Profession
4.767 Internship
4.767 Group Work in Counseling
4.733 Counseling Techniques
4.767 Internship
4.700 Practicum
4.759 Availability of Advisor
4.667 Social and Cultural Diversity in Counseling (Multicultural Counseling)
4.759 Instruction Quality ‐ Counseling Faculty
4.643 Counseling Theories
4.733 Counseling Techniques
4.615 Specialization Courses
4.724 Effectiveness of Guidance
4.586 Lifestyle and Career Development
4.700 Practicum
4.370 Electives
4.690 Admissions Process
4.367 Summer Course Offerings
4.667 Social and Cultural Diversity in Counseling (Multicultural Counseling)
4.310 Appraisal and Assessment in Counseling
4.643 Counseling Theories
4.036 Research Methodology and Program Evaluation
4.615 Specialization Courses
4.586 Lifestyle and Career Development Mean Q:
OVERALL INSTRUCTION
4.586 Faculty Mentoring
4.759 Instruction Quality ‐ Counseling Faculty
4.577 Instruction Quality ‐ Adjunct Faculty
4.552 Quality of Textbooks/Materials Used
4.517 Practice
4.483 Fairness of Grading
4.448 Difficulty Level of Courses
4.423 Usefulness of CPCE
4.423 Leadership/Management Mean Q:
ACADEMIC SUPPORT
4.400 Licensure
4.793 Helpfulness of Advisor
4.370 Electives
4.793 Please Rate Overall Program
4.368 Doctoral Work
4.759 Availability of Advisor
4.367 Summer Course Offerings
4.724 Effectiveness of Guidance
4.310 Appraisal and Assessment in Counseling
4.690 Admissions Process
4.308 Report/Professional Writing
4.586 Faculty Mentoring
4.045 Research
4.036 Research Methodology and Program Evaluation Mean Q:
How well did the academic program prepare you for:
4.517 Practice
4.423 Leadership/Management
4.400 Licensure
4.368 Doctoral Work
4.308 Report/Professional Writing
4.045 Research
The greatest strengths of the program in the overall instruction as reported by alumni were:
Faculty Mentoring
Instruction Quality ‐ Counseling Faculty
Instruction Quality ‐ Adjunct Faculty
Areas for improvement were in:
Research Methodology and Program Evaluation and
Research
Rankings Highest to Lowest: Overall and Within Categories Survey to Counseling Graduates 2000-2013
EMPLOYER SURVEY
Employers rated how well the graduate students are prepared in the Xavier University Master of Arts in counseling program. See results:
Highest to lowest rank with 5 being the highest
5.0
4.8
4.4
Respects individual differences of people (race/ethnicity, language, gender, sexual orientation, religion, class, and exceptionalities)
Works well with individuals from varying cultural backgrounds and in diverse settings
Ability to develop therapeutic alliance with clients
4.4
4.3
4.2
4.2
4.0
4.0
4.0
4.0
4.0
3.8
3.8
3.8
3.8
3.8
3.8
3.6
3.6
3.6
3.5
3.4
3.2
Supports the continuing development of self and others
Collaborates with peers and others to achieve professional goals
Demonstrates knowledge and practice of counseling rules and ethics
Exhibits qualities of the professional self
Builds a sense of community in the professional environment
Demonstrates responsibility for professional behavior both in and out of the professional setting
Engages in advocacy in the form of service learning, community service, program development, and volunteerism
Exhibits intervention skills
Uses technology to enhance productivity and practice
Ability to conceptualize cases
Demonstrates and model reflective practice to improve student learning and client services
Exhibits appropriate communication skills
Exhibits knowledge counseling theories
Integrates a range of technology to enhance instruction and assessment
Utilizes critical thinking and data in making decisions
Assesses learning and use results to implement best practices
Communicates effectively through the use of oral and written language
Exhibits appropriate assessment skills
Knowledge and use of appropriate techniques
Demonstrates extensive knowledge of the content
Investigates current issues in the professional field
Strengths of the program that employers reported included the graduate’s ability to:
Respects individual differences of people (race/ethnicity, language, gender, sexual orientation, religion, class, and exceptionalities) and
Works well with individuals from varying cultural backgrounds and in diverse settings
Weaknesses or limitations and suggestions for improvement included helping students to:
Exhibits appropriate assessment skills
Demonstrate knowledge and use of appropriate techniques
Demonstrates extensive knowledge of the content
Investigates current issues in the professional field
SITE SUPERVISOR EVALUATIONS
Site supervisors are asked for their feedback in order for the program faculty to make program modifications based on the results. Evaluations have
been completed by site supervisors of all students in practicum and internship II during spring 2013.
Supervision sites:
4 school
12 Clinical Mental Health
Supervisors rated how well the Xavier University counseling program prepared the intern for experience in the following areas, using a Rating Scale:
4 = Excellent/Totally agree 3 = Good/Somewhat agree 2 = Fair/Neutral
1 = Poor/Disagree N/A = Not Applicable
The results are below
Total Average = 3.723
Highest to lowest rank with 4 being the highest
3.905 Intern maintained privacy of clients.
3.905 Intern was receptive in supervision.
3.905 Intern dressed in a professionally appropriate manner.
3.762 Intern developed positive relationships with other staff members.
3.858 Intern demonstrated a desire to learn from overall field experience.
3.857 Intern was reliable and punctual.
3.810 Intern functioned in an ethical manner.
3.810 Intern was open to professional learning in supervision.
3.810 Intern was open to personal growth in supervision.
3.762 Intern developed positive relationships with other staff members.
3.619 Intern established appropriate professional relationships with clients
3.571 Intern demonstrated culturally appropriate knowledge and skills.
3.524 Intern was able to function effectively without close oversight
3.524 Intern has achieved a professional and personal growth level expected for current accumulated time and experience as an intern.
3.476 Intern demonstrated professional knowledge of counseling.
3.476 Intern demonstrated professional counseling skills.
Site supervisors reported the greatest strengths of the program were:
Protecting the privacy of clients
The professionalism of the interns
GRADUATE EXIT SURVEY
As part of the graduation application, students are required to complete an exit survey. In Spring 2014, Eleven of thirteen students completed the
survey, Four (4) school counseling and seven (7) clinical mental health counseling . The results were as follows:
Criteria:
90%
90%
100%
100%
82%
82%
82%
82%
90%
10 E
10 E
11 E
11 E
9E
9E
9E
9E
10 E
Excellent
1 AA
1 AA
2 AA
2 AA
2 AA
2 AA
1 AA
Above Average
Average
Below Average
Faculty implemented curriculum that exemplified equity and diversity
Faculty implemented curriculum that included methods and strategies for applying technology
Faculty motivated all students to become lifelong learners.
Faculty used appropriate oral and written communication skills.
Faculty evaluated and used data effectively to assess the needs of students.
Faculty were available for advising.
The program included content that will be relevant in my career.
The program included texts and other resources that were useful.
The field/clinical/practicum experiences were meaningful.
Comments:
Strongest areas :
4
practicum/internship
2
All areas
1
posting of job employment
1
internship, career counseling, expertise of faculty
Weakest areas:
None
The beginning of the program
No real help in finding employment
Lack of job postings
Recommendations for program improvement:
Offer crisis and grief earlier in the program
More hands on experiences
More faculty with different teaching styles
General Comments:
An excellent program and an asset to the community
More on-line courses
Best counseling program in the city
It was a great program. I fell prepared for the workplace
Add more faculty so students hear about diverse experiences
Liked the small classes
The counseling program faculty are grateful for the time and effort that our students and partners have taken to complete the
surveys.