LONDON’S GLOBAL UNIVERSITY
TABLETOP GUIDE TO
AGILE WORKING
AT TORRINGTON PLACE
CONTENTS
1. ACCESS (1)
14. RUBBISH AND RECYCLING
26. SAFETY PROCEDURES
2. ACCESS (2)
15. PRINTING
27. FLOORPLANS
3. PHONES – LOG IN
16. MEETING ROOMS (1)
28. LOCAL BARS AND PUBS
4. PHONES – LOG OUT
17. MEETING ROOMS (2)
29. LOCAL CAFES AND RESTAURANTS (1)
5. VOICEMAIL
18. PHONES IN MEETING ROOMS (1)
30. LOCAL CAFES AND RESTAURANTS (2)
6. CHAIRS
19. AV EQUIPMENT IN MEETING ROOMS
31. GETTING OUT AND ABOUT (1)
7. STATIONERY AND STORAGE
20. TOILETS
32. GETTING HERE (1)
8. PROTOCOLS
21. FIRST AID
33. GETTING HERE (2)
9. FINDING PEOPLE (1)
22. QUIET ROOM
10. FINDING PEOPLE (2)
23. SHOWERS
11. HEATING AND VENTILATION
24. BIKE RACKS
AND MOTORCYCLE PARKING (1)
12. LIGHTING
13. POST AND COURIERS
25. BIKE RACKS AND MOTORCYCLE PARKING (2)
Available online and to download at
www.ucl.ac.uk/professional-services/
agile-working/agile-locations/
torrington-place
ACCESS (1)
During office hours (8am to 6pm), staff and visitors may enter by either the main entrance
at the east end or the turnstile entrance at the west end of the building. Disabled access
is only available at the west entrance. Staff must use their ID cards at all times to enter
the building.
Outside of office hours, all staff will use the west entrance. All staff in the divisions with
offices located in the building will automatically be given access to this entrance and the
doors on their floor. Any other members of staff or contractors who require access can
be setup on request from the departmental administrator or equivalent.
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Building reception can be contacted on 020 7679 1262, extension 41262.
TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
ACCESS (2)
Visitors will be issued with visitor passes at reception. If you are expecting visitors, make
sure reception have their names and know whether to phone you when they arrive or send
them to your floor. For deliveries see page 13.
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For additional protocols related to building reception visit www.ucl.ac.uk/
professional-services/agile-working/agile-working-protocols
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
PHONES – LOG IN
Press the Applications button
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Using the Navigation Bar 5 to scroll down, use the button
in the centre of the bar to select Extension Mobility
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Enter your UserID (ucxxaaa) using the number keys
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Scroll down again and enter your PIN (12345)
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Press the Submit softkey
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
PHONES – LOG OUT
It is not necessary to log out. You can log in to another phone
and automatically be logged out of the previous phone.
You can also log in over the previous user.
Press the Applications button
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Using the Navigation Bar
to scroll down, use the button
in the centre of the bar to select Extension Mobility
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Press the Yes softkey
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
LISTEN TO VOICEMAILS
From the phone, press the Messages button
voice prompts.
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and follow the
You can also access your voicemails online when you are away
from the office or from your mobile by dialling 020 7679 7000
and follow the instructions.
Further instructions on conference calling, call forwarding,
and other features are available at www.ucl.ac.uk/
professional-services/agile-working/phones
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
CHAIRS
Chairs with name tags are designated for priority use by staff with particular
ergonomic requirements following a DSE assessment.
Please do not use chairs that have name tags, unless no other chairs are available.
If the chair is positioned at the workstation you want to use, switch it with a general use
chair from another workstation.
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
STATIONERY
Stationery kits including items such as scissors, stapler, paper clips, etc. are located on top
of storage units throughout the office and in designated stationery cupboards.
STORAGE
Working papers and files should be placed in storage units (tambour) allocated to your team
when you leave the desk. Personal items, including laptops, should be placed in
your personal storage locker or pedestal when you leave the desk. Laptops may
be taken home at the end of the day if you wish. Specialist equipment should be placed
in the designated storage unit.
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
PROTOCOLS
Clear the desk if you will be absent for two hours or more. Items left on desks overnight
will be removed by the cleaners and must be claimed from reception.
Place your nametag in the holder provided on top of the monitor and remove it when
you leave the desk.
Static workstations, which have a pedestal unit, are generally used by a named individual.
If you would like to use the work station, check the person’s status on Outlook to find
out if the desk is available.
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For additional protocols for use of workstations visit www.ucl.ac.uk/
professional-services/agile-working/agile-working-protocols
TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
FINDING PEOPLE
AND COMMUNICATING REMOTELY (1)
Use Outlook Calendar to let people know where you are and to locate others. Set your
location in Outlook Calendar by creating an all-day event with your location in the Subject.
To make this visible to others, you must change your Calendar settings so that the Free/Busy
Option default is Free/Busy time, subject, location. You only need to do this once. Instructions
can be found on hwww.ucl.ac.uk/professional-services/agile-working/
agile-locations/torrington-place/finding-people
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To locate someone, open their calendar in Outlook and look for the all-day event. If the
contents of the event are not visible to you, you will have to email them to ask their location.
TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
FINDING PEOPLE
AND COMMUNICATING REMOTELY (2)
Microsoft Lync, (now known as ‘Skype for Business’) will soon be rolled out and will
provide enhanced tools for remote communication and collaborative working.
Once the infrastructure and support for this service has been rolled out, the quick
reference guides and online training will be available at www.ucl.ac.uk/
professional-services/agile-working/agile-locations/torrington-place/
finding-people/lync
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
HEATING AND VENTILATION
Heating and air conditioning units throughout the building are set to keep the room at a
standard temperature during working hours. It is recommended that you only change the
temperature setting and leave the function on Auto rather than selecting cooling or heating.
Instructions are available online at www.ucl.ac.uk/professional-services/
agile-working/agile-locations/torrington-place/heating
The windows do not open anywhere in the building. Chill beam ventilation is used to
provide for the circulation of fresh air throughout the building.
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
LIGHTING
At workstations, the overhead lighting is controlled by a central programme which takes
into account the time of day and indications of the presence of people. Task lights are
provided on every desk to provide a brighter light for individuals who require it. Banks of
lights can be turned on or off using remote controls located throughout the building.
In meeting rooms, lighting is turned on when people enter the room and turned off
when sensors no longer detect a presence in the room. There are no local
controls for the lights.
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
POST AND COURIERS
Post is delivered to and collected from a single point in each division twice a day:
morning 09.00 to 09:30 and afternoon 14.30 to 15.00. There is a final ‘sweep’ collection
at 16.00 from departments that require it. Incoming post is distributed into pigeon holes
by the departmental administration. Staff collect their post from the pigeon holes. Courier
deliveries throughout the day will be delivered to the post room in the basement, where
they will be received and then delivered by post operatives on the set delivery rounds.
Further details regarding the postal service can be found at www.ucl.ac.uk/
professional-services/agile-working/post
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
RUBBISH AND RECYCLING
There are separate bins throughout the office for mixed recycling, food waste, and
non-recyclable waste. Most items can go in the mixed recycling but not food contaminated
items. Food contaminated items should go in non-recyclable waste. Clear and concise
guidance is available at www.ucl.ac.uk/greenucl/resources/
materials-and-recycling/which-bin-should-i-use
Any paperwork that is of a sensitive nature should be disposed of confidentially via the
confidential waste sacks. A shredder is available in each division. Contact your local
administrator to find out the local disposal information.
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
PRINTING
Printing is via the Print@UCL process as well as specific departmental specialist printing.
Printers are located at several points on each floor.
Replace paper and toner if required and it is readily available. Report any problems to the
contact on the information sheet next to the printer.
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
MEETING ROOMS (1)
Meeting rooms on floors 5 to 9 can be booked by any staff member in any of the
Professional Services divisions. Use Outlook to book the room. Instructions can be found
on www.ucl.ac.uk/professional-services/agile-working/meeting-rooms
There is one meeting room on each floor that is not bookable. Use of these rooms
should be kept to 30 minutes maximum. If you require a longer period, please check
for an alternate bookable room.
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
MEETING ROOMS (2)
Meeting rooms are for business use only which includes conference and confidential calls.
Meeting rooms must be tidied and tables cleared of all detritus (papers, catering items)
after use, with chairs placed in position ready for the next users.
For additional protocols for use of meeting rooms visit www.ucl.ac.uk/
professional-services/agile-working/agile-working-protocols
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
PHONES IN MEETING ROOMS
You do not need to log in to the phones in meeting rooms.
Instructions for meeting room phones are available at
www.ucl.ac.uk/professional-services/agile-working/
agile-locations/torrington-place/meeting-rooms-phones-av
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AV EQUIPMENT IN MEETING ROOMS
Each display monitor has a fitted Desktop@UCL PC which is operated using a wireless
keyboard and mouse. Log on to the system using your UCL credentials.
Laptops and tablets can be connected to the monitor using either an HDMi cable
or a VGA cable.
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
TOILETS
The toilets are located next to the west end staircase on each floor.
There is also a disabled access toilet in the basement next to the main lifts.
Alarm cords in the toilets will notify the main reception during office hours.
Out of office hours, notification will divert to the main UCL security desk.
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
FIRST AID
There are first aid kits available in the kitchen and tea-point areas on each floor.
Posters on the floor provide the names and contact details of local first aiders.
The quiet room on the ground floor can be used for first aid incidents.
The key is available from the receptionist on the ground floor
(see Quiet Room for more details).
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
QUIET ROOM
There is a quiet room on the ground floor which can be used for (in no particular order) prayer,
meditation, first aid, breastfeeding or expressing, emotional distress, suddenly needing privacy
or a break, feeling unwell.
To use the room, request the key from main reception and sign in. Return the key when you
leave the room and sign out with the receptionist.
For additional protocols for use of this room visit www.ucl.ac.uk/professional-services/
agile-working/agile-working-protocols
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
SHOWERS
The women’s shower is located in the main toilets on the 1st floor.
Men’s showers are located in the toilets on the 5th floor.
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
BIKE RACKS
AND MOTORCYCLE PARKING (1)
There are outdoor facilities for parking and locking bicycles and motorbikes
in the parking lot at the rear of the building. This is accessed using the vehicular
entrance on Torrington Place at the east end of the building.
You can enter the basement from this area with your staff ID card.
Motorcyclists may apply for a parking space using the form found here
www.ucl.ac.uk/estates/security/car-parking-permits
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
BIKE RACKS
AND MOTORCYCLE PARKING (2)
Bikes are left at your own risk and you are responsible for security (i.e. locking and insurance).
You may leave a lock on a bike rack but this does not mean that the rack is reserved for your use.
For additional protocols for use of the bike racks visit www.ucl.ac.uk/
professional-services/agile-working/agile-working-protocols
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
SAFETY PROCEDURES
Fire alarm testing takes place Monday mornings.
In the event of an emergency, leave the building via the stairs and proceed to the assembly
point at either Tottenham Court Road or Huntley Street.
If you discover a fire, activate the nearest break-glass point.Do not attempt to tackle the fire.
For additional information on safety procedures visit www.ucl.ac.uk/
professional-services/agile-working/agile-locations/torrington-place/
safety-procedures
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
FLOORPLANS
To download the floorplans visit
https://www.ucl.ac.uk/professional-services/agile-working/floor-plans
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
LOCAL BARS
AND PUBS
Around Torrington Place there are a range of shops and cafes for lunch and local
amenities and attractions that will keep staff entertained outside the office. Positioned
next to Tottenham Court Road there are ample options for dining and entertainment
with quick links to the surrounding area in London, there is something for everyone.
Visit: https://www.google.com/maps/d/edit?mid=zatDeZnsYxuQ.
kwqioUdHDNoY&usp=sharing
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
LOCAL CAFES AND RESTAURANTS (1)
A few suggestions for local
places to eat...
Franco Manca
Credited with sparking “a food
revolution in South London” by
the Telegraph, Franco Manca
has a distinct brand of slow-rise
sourdough pizzas. Location: 98
Tottenham Court Road, W1T
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Busaba Eathai
Busaba Eathai is a canteen-style
Thai fusion restaurant handily
located for the West End. Location:
22 Store Street, Bloomsbury,
London WC1E 7DF
Spaghetti House
The menu offers an extensive
range of classic Italian dishes, from
bruschetta and caprese to lasagne,
spaghetti and pizza. Location:
15 Goodge Street, Fitzrovia,
Marylebone, London W1T 2PQ
Crazy Bear
Tucked away on a quiet street in
Fitzrovia, Crazy Bear is on a mission
to redefine luxury oriental dining
in the capital. Location: 26-28
Whitfield Street, Fitzrovia,
London W1T 2RG
TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
LOCAL CAFES AND RESTAURANTS (2)
The Carpenters Arms
A restored, wood-panelled pub
serving real ales, with Chesterfield
sofas and rooftop beer garden.
Location: 68-70 Whitfield St,
London W1T 4EY
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Marlborough Arms
The Marlborough Arms is an old
fashioned pub located in the heart
of London on Torrington Place in
Bloomsbury. Location: 36 Torrington
Place, London, WC1E 7LY
Le Pain Quotidien, Pret a
Manger, Starbucks, Itsu, Loaf,
Caffe Nero, Costa Coffee and
many more cafes are on your
doorstep on Tottenham Court Road.
View local offers online.
The Jack Horner
A Victorian oak-panelled pub with
original tiled flooring, etched glass
panels and chandeliers. Location:
234-236 Tottenham Court Rd,
London W1T 7QJ
TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
GETTING OUT
AND ABOUT
In addition to the cultural spots within UCL including Bloomsbury Theatre, the Petrie
Museum of Egyptian Archaeology, and the museum of Zoology, there are many further
attractions in the area. Some local attractions to visit include: Pollock’s Toy Museum,
the British Library, the Wiener Library, Lazarides Gallery and The British Museum.
Visit: https://www.google.com/maps/d/edit?mid=zatDeZnsYxuQ.
kwqioUdHDNoY&usp=sharing
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TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
GETTING HERE (1)
Torrington Place
1-19 Torrington Place
London WC1E 7HB
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By train/tube
Approximate Travel
Times by tube:
Victoria: 11 mins
Paddington: 20 mins
Waterloo: 6 mins
London Bridge: 15 mins
Nearest Stations:
Goodge Street
Tube connections:
Northern
Tottenham Court Road
Tube connections:
Northern
Central*
Warren Street
Tube connections:
Northern, Victoria
Russell Square
Tube connections:
Piccadilly
*closed for interchange
view TFL for more information
www.tfl.gov.uk
Euston Square
Tube connections:
Circle, Metropolitan,
Hammersmith & City
TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE
GETTING HERE (2)
Bus Travel
From Victoria to
Torrington Place:
82 bus or 2 bus to
Marylebone Road Walk
to Baker Street then 18
bus, 30 bus or 205 bus
to Euston Square/Warren
Street Station
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From Paddington to
Torrington Place:
205 bus to Euston
Square Station or 27
bus to Drummond Street
and walk
From Waterloo to
Torrington Place:
68 bus to Euston bus
station and then 73
bus or 390 bus to
Torrington Place
From London Bridge
to Torrington Place:
43 bus to Angel Station
and then 73 bus
TABLETOP GUIDE TO AGILE WORKING AT TORRINGTON PLACE