Spring 2011 College of the Redwoods Program Review Committee Executive Summary Adopted November 6, 2009 Mission Statement The College of the Redwoods’ Program Review Committee leads and facilitates authentic assessment as it relates to student success and planning at the institution for all subject and service areas. The committee reviews Annual and Comprehensive Program Reviews that provide the strong foundation upon which College of the Redwoods develops, identifies, states and documents quality improvement plans and goals including providing the direction of prioritization of funding, and support needs as organized under the strategic planning objectives. Objective: To provide an evaluative Executive Summary of this program’s review for authors, the Integrated Planning Committees, and the District. Program Review Subject/Service Area: Financial Aide Program Review Authors: Lynn Thiesen, Anna Duffy Summary and Recommendations: Additional Comments: 1. Program strengths: Doing as much or more with less staff Getting the CR access card up and running 2. Program challenges/obstacles: Technology support needs have changed; clear need Default rate for loans is at the high end for modern computer technology. Staff scheduling Difficult to conduct training due to distance of site locations may be a challenge for classified staff A key person is retiring from DN 3. Commendations Recommendations: Doing a good job for increasingly more students with less Replacing position in DN (Student Support Specialist Good program review, a lot of data and realistic timelines III) Getting the CR access card up and running 4. Program Budget/Funding Sources: Requesting three (3) positions 5. Program Goals/Plans: All goals are reasonable and in unison with rest of student services Goals are clear and measurable; Timeline included 6. Program Outcomes Assessment (PLOs/SLOs): Financial literacy rate for students Outcomes tied to mission and strategic planning 7. Student Success/Achievement/Basic Skills obstacles/challenges: How to determine the financial literacy rate for students The college is near the high end for loan default rates, this is trending upward; recommend addressing this in goals Technology support needs have changed; clear need for modern computer technology. Staff scheduling may be a challenge PRC Recommendation: 1) All programs would benefit from a formalized, institution‐led follow‐up system/tracking of our graduates. 2) Clarification/development of process from grant funded programs/positions to district funding. 3) District‐wide plan for technology and equipment maintenance and replacement. Process: Completed Executive Summary forms will be sent to program review authors. PRC will forward Executive Summaries to the appropriate integrated planning committees.