PRICE CAPS IN MULTI-PRICE MARKETS Oren Bar-Gill Harvard Law School UCL conference on Behavioral IO and Consumer Protection October 17-18, 2014 Introduction § Multi-dimensional pricing is common in consumer markets. Examples: Credit cards, Mortgages, Cellphones, Air Travel. § Lawmakers might become concerned that a specific pricedimension is excessively high and decide to regulate it. Examples: CARD Act cap on late fees. Dodd-Frank Act cap on prepayment penalties in mortgage contracts. Usury ceilings. Some courts used the Penalty Doctrine to cap ETFs in cellphone contracts. EU caps on roaming fees and international calling rates. Singapore Telecommunications Act (2000): Cap on price that hotels can charge for international phone calls. • Banning certain fees (e.g., the credit card no activity fee). - A price cap of zero. • • • • • • 1 Introduction § What are the positive effects of these price caps? • Unintended consequences: Adjustment in the unregulated price dimensions. § What are the normative effects of these price caps? • Do they help consumers? • Do they increase welfare? § Answers depend on: • Reason for pre-regulation pricing - Type (and direction) of misperception: misperception vs. price misperception. • Market structure utility 2 Preview of Results § The nature and scope of welfare-enhancing regulation depends on both the type and direction of misperception. • Greater scope for welfare-enhancing price caps with price underestimation and utility overestimation. § A monopolist is less likely to increase the unregulated price in response to a cap on the regulated price. • Less unintended consequences. 3 The Literature § § § Markets with multi-dimensional products, and multidimensional prices, have been studied in the IO literature: • Standard two-part tariff pricing. • Products with an aftermarket – for parts or service. See, e.g., Farrell and Klemperer (2007) and Farrell (2008). Multi-dimensional pricing has been studied in the behavioral IO literature. See, e.g., DellaVigna and Malmendier (2004), Gabaix and Laibson (2006), Grubb (2009), Heidhues and Koszegi (2010), Spiegler (2011), Heidhues, Koszegi and Murooka (2012), Armstrong and Vickers (2012). Most of the IO, and behavioral IO, literature does not study price caps. 4 The Literature § Important exceptions: DellaVigna and Malmendier (2004) • Briefly discuss the potential welfare benefits of price regulation. • Study naiveté about time preferences – related to utility misperception. • I consider different types (and directions) of misperception and compare their positive and normative implications. 5 The Literature § Important exceptions: Heidhues and Koszegi (2010) • Analyze the welfare implications of legal restrictions on pricing in credit markets. • Study naiveté about time preferences – related to utility misperception. • Focus on competition. Don’t study the effects of market power. 6 The Literature § Important exceptions: Armstrong and Vickers (2012) • Model appears to cover both utility and price misperception, but in a way that masks the positive and normative differences between them. • Focus on competition. Don’t study the effects of market power. • Allows for heterogeneity in consumer misperception, which I don’t. - Price cap increases welfare by limiting the crosssubsidization of sophisticated consumers by less sophisticated consumers. 7 The Literature § Bar-Gill and Bubb (2012) • Each price is incurred only once. - No incentive effects, beyond the purchase decision. • Seller’s cost structure: One-dimensional, fixed cost. • Linear demand. • Price underestimation. § See also: Agarwal et al (2013) • Model similar to the one in Bar-Gill and Bubb (2012). - Also focus on price underestimation. • More general treatment of market power. 8 Framework of Analysis Product Two-dimensional product (𝑋, 𝑌) Consumer chooses consumption levels (𝑥, 𝑦) X is a binary dimension: 𝑥 ∈ 0,1 If 𝑥 = 1, the consumer chooses a Y-dimension use level 𝑦 ∈ 𝑅! 9 Framework of Analysis Product X and Y are two dimensions of a single product Or: X and Y are effectively bundled All sellers offer X and Y together; no seller offers only X (or only Y). - X and Y are difficult to separate, or - Bundling is profitable for efficiency or behavioral reasons. 10 Framework of Analysis Seller’s Costs X-dimension: Fixed cost 𝑐! Y-dimension: Per-unit cost 𝑐! Total cost for a consumer who decided to purchase the product: 𝐶 𝑐! , 𝑐! = 𝑐! + 𝑦𝑐! 11 Framework of Analysis Value to Consumers Base-value v – Distributed across consumers according to the CDF 𝐹(𝑣) Use-value 𝑢(𝑦) – Varies with y, but in a manner common to all consumers – Assume: 𝑢! 𝑦 > 0 , 𝑢′′ 𝑦 < 0 Total value: 𝑣 + 𝑢(𝑦) – Separability drives some of the results. 12 Framework of Analysis Seller’s Decisions Sets prices: - Base price: 𝑝! - Per-use price: 𝑝! Total price: 𝑃 𝑝! , 𝑝! = 𝑝! + 𝑦𝑝! Seller’s profit per-product purchased: π 𝑝! , 𝑝! = 𝑃 𝑝! , 𝑝! − 𝐶 𝑐! , 𝑐! = 𝑝! − 𝑐! + 𝑦 𝑝! 𝑝! − 𝑐! 13 Framework of Analysis Seller’s Decisions Assumption: 𝜋 𝑝! , 𝑝! is increasing in 𝑝! . [Otherwise a cap on 𝑝! would have an indeterminate effect on the perunit profit and, therefore, on 𝑝! .] Seller’s total profit: Π 𝑝! , 𝑝! = π 𝑝! , 𝑝! ∙ 𝐷 𝑝! , 𝑝! 14 Framework of Analysis Consumer’s Decisions Use Decision max 𝑢 𝑦 − 𝑦𝑝! ! - FOC: 𝑢! 𝑦 = 𝑝! è 𝑦 = 𝑦 𝑝! 15 Framework of Analysis Consumer Misperception Utility misperception: 𝑢 𝑦 = 𝛿𝑢 𝑦 , where 𝛿 ∈ 0, ∞ Price misperception: 𝑝! = 𝛿𝑝! , where 𝛿 ∈ 0, ∞ Misperceptions apply only ex ante. 16 Framework of Analysis Anticipated Use Level Utility misperception: max! 𝛿𝑢 𝑦 − 𝑦𝑝! - FOC: 𝛿𝑢! 𝑦 = 𝑝! è 𝑦 = 𝑦 𝑝! ; 𝛿 Price misperception: max! 𝑢 𝑦 − 𝑦𝛿𝑝! - FOC: 𝑢! 𝑦 = 𝛿𝑝! è 𝑦 = 𝑦 𝑝! ; 𝛿 17 Framework of Analysis Purchase Decision Actual (net) value: 𝑉 𝑣, 𝑝! , 𝑝! = 𝑣 + 𝑢(𝑦) − 𝑝! + 𝑦𝑝! Perceived (net) value: 𝑉 𝑣, 𝑝! , 𝑝! ; 𝛿 = 𝑣 + 𝑢(𝑦) − 𝑝! + 𝑦𝑝! - Utility misperception: 𝑢 𝑦 = 𝛿𝑢 𝑦 , 𝑝! = 𝑝! - Price misperception: 𝑢 𝑦 = 𝑢 𝑦 , 𝑝! = 𝛿𝑝! 18 Framework of Analysis Purchase Decision The consumer will purchase iff 𝑉 𝑣, 𝑝! , 𝑝! ; 𝛿 > 0. 𝑣 > 𝑣 𝑝! , 𝑝! ; 𝛿 ≡ 𝑝! + 𝑦𝑝! − 𝑢 𝑦 Assuming a unit mass of consumers, the demand for the product is: 𝐷 𝑝! , 𝑝! ; 𝛿 = 1 − 𝐹 𝑣 𝑝! , 𝑝! ; 𝛿 19 Framework of Analysis Purchase Decision Perceived overall consumer surplus: ! 𝑆 𝑝! , 𝑝! ; 𝛿 = ! !! ,!! ;! 𝑉 𝑣, 𝑝! , 𝑝! ; 𝛿 𝑓 𝑣 𝑑𝑣 Actual overall consumer surplus: 𝑆 𝑝! , 𝑝! ; 𝛿 = ! ! !! ,!! ;! 𝑉 𝑣, 𝑝! , 𝑝! 𝑓 𝑣 𝑑𝑣 20 Framework of Analysis Social Welfare The Social Welfare Function 𝑊 𝑝! , 𝑝! ; 𝛿 = ! = ! !! ,!! ;! 𝑣 + 𝑢 𝑦 𝑝! − 𝑐! + 𝑦 𝑝! 𝑐! 𝑓 𝑣 𝑑𝑣 21 Framework of Analysis The First-Best Optimum Optimal use level: max! 𝑢 𝑦 − 𝑦𝑐! - FOC: 𝑢! 𝑦 ∗ = 𝑐! è 𝑦 ∗ = 𝑦 𝑐! Optimal purchases: 𝑣 > 𝑣 ∗ = 𝑣 𝑐! , 𝑐! = 𝑐! + 𝑦 𝑐! ∙ 𝑐! − 𝑢 𝑦 𝑐! 𝐷∗ 𝑐! , 𝑐! = 1 − 𝐹 𝑣 𝑐! , 𝑐! 22 Framework of Analysis The First-Best Optimum Social welfare at the first-best optimum: 𝑊 ∗ = 𝑊 𝑐! , 𝑐! ; 1 = ! = ! !! ,!! 𝑣 + 𝑢 𝑦 𝑐! − 𝑐! + 𝑦 𝑐! 𝑐! 𝑓 𝑣 𝑑𝑣 23 Framework of Analysis The Law Price cap on the per-use price: 𝑝! ≤ 𝑝! Or: Price cap on the base price: 𝑝! ≤ 𝑝! 24 The Second-Best Optimum General Second-best optimum = Maximum consumer surplus, given the misperception: max!! ,!! 𝑆 𝑝! , 𝑝! ; 𝛿 s.t. Π 𝑝! , 𝑝! = 0 Or: Maximum welfare, given the misperception: max!! ,!! 𝑊 𝑝! , 𝑝! ; 𝛿 s.t. Π 𝑝! , 𝑝! ≥ 0 Note: Π 𝑝! , 𝑝! = 0 implies 𝑊 𝑝! , 𝑝! ; 𝛿 = 𝑆 𝑝! , 𝑝! ; 𝛿 25 The Second-Best Optimum Utility Misperception - Underestimation 𝑝!∗ (𝛿 ) 𝑐! 𝑐! 𝑝!∗ (𝛿 ) 26 The Second-Best Optimum Utility Misperception - Overestimation 𝑝!∗ (𝛿 ) 𝑐! 𝑐! 𝑝!∗ (𝛿 ) 27 The Second-Best Optimum Price Misperception - Underestimation 𝑝!∗ (𝛿 ) 𝑐! 𝑐! 𝑝!∗ (𝛿 ) 28 The Second-Best Optimum Price Misperception - Overestimation 𝑝!∗ (𝛿 ) 𝑐! 𝑐! 𝑝!∗ (𝛿 ) 29 Competition General Seller solves: max!! ,!! 𝑆 𝑝! , 𝑝! ; 𝛿 s.t. Π 𝑝! , 𝑝! = 0 30 Competition General Competition max!! ,!! 𝑆 𝑝! , 𝑝! ; 𝛿 s.t. Π 𝑝! , 𝑝! = 0 Second best optimum – max!! ,!! 𝑊 𝑝! , 𝑝! ; 𝛿 s.t. Π 𝑝! , 𝑝! = 0 Source of inefficiency: Maximizing perceived surplus, rather than actual surplus. 31 Competition Comparison: The Object (and Direction) of Misperception WelfareEnhancing Price Cap 𝑝!! (𝛿 ) 𝑝!! (𝛿 ) 𝑝!∗ (𝛿 ) 𝑐! Utility Underestimation WelfareEnhancing Price Cap 𝑐! 𝑝!∗ (𝛿 ) Price Underestimation 32 Competition Comparison: The Object (and Direction) of Misperception WelfareEnhancing Price Cap 𝑝!! (𝛿 ) 𝑝!! (𝛿 ) 𝑝!∗ (𝛿 ) 𝑐! Price Overestimation WelfareEnhancing Price Cap 𝑐! 𝑝!∗ (𝛿 ) Utility Overestimation 33 Monopoly General A monopolistic seller maximizes its profit function: Π 𝑝! , 𝑝! = 𝜋 𝑝! , 𝑝! ∙ 1 − 𝐹 𝑣 𝑝! , 𝑝! ; 𝛿 34 Monopoly General Per-use price: 𝑝!! = 𝑝!! § Follows from the separability of the X and Y dimensions in this model. Base price: § Monopoly: 𝑝! = 𝑐! − 𝑦 𝑝! 𝑝! − 𝑐! + !!! ! !! ,!! ! ! !! ,!! § Competition: 𝑝! = 𝑐! − 𝑦 𝑝! 𝑝! − 𝑐! 35 Monopoly Utility Underestimation and Price Overestimation § Inadequately low demand § High base price reduces demand further § Monopoly pricing reduces welfare 36 Monopoly Utility Overestimation and Price Underestimation § Excessively high demand in a competitive market § High base price avoids purchases that generate a social loss, but might also deter purchases that generate a social gain § Welfare effect of monopoly pricing is indeterminate 37 Monopoly Effect of a Cap, 𝑝! , on the Unregulated Price, 𝑝! § Less (upward) adjustment of base price ◦ Competition: Sellers must raise the base price ◦ Monopoly: A monopolist may decide to absorb the lost profit from the price cap, rather than suffer the reduction in demand that would result from an increase in the unregulated, salient price. è Increases welfare, at least when the cap responds to utility underestimation. 38 Extensions § Misperception on Multiple Dimensions § Multiple Misperceptions on a Single Dimension § Beyond Price Caps § Multi-Dimensional Quality and Quality Floors 39 Extensions § Misperception on Multiple Dimensions • The analysis will hold, if we assume that the X dimension, instead of being free from misperception, is subject to the same type (and direction) of misperception as the Y dimension but at a lesser degree. • The benefit from a price cap on 𝑝! will disappear, if sellers can easily find a third dimension, Z, which is subject to a misperception of equal magnitude. 40 Extensions § Multiple Misperceptions on a Single Dimension What happens if dimension Y is subject, simultaneously, to utility misperception (under- or over-estimation) and price misperception (under- or over-estimation)? Multiple misperceptions can either increase or decrease the scope for a welfare-increasing price cap. 41 Extensions § Beyond Price Caps While I focus on price caps, lawmakers can, and do, restrict prices in other ways: • Restricting sellers’ ability to reprice (CARD Act). • Changing defaults / Requiring explicit opt-in. Examples: Credit card overlimit fees, Overdraft protection. • Mandating disclosure of a specific fee - Trigger an “outrage constraint” - APR disclosure; what fees are included in the “finance charge” definition. 42 Extensions § Multi-Dimensional Quality and Quality Floors • Multiple quality dimensions • Lawmakers intervene on a single dimension - Restrict sellers ability to disclaim implied warranties - FDA / CPSC regulate certain quality dimensions - Unconscionability doctrine polices the dispute resolution mechanism - Consumer protection laws mandate minimum cancellation or withdrawal rights • Similar misperceptions - Quality misperception corresponds to price misperception - Utility misperception affects price and quality in a similar way 43