Course Files Summary Tourism Department College of Arts & Social Sciences 2016

Course Files Summary

Tourism Department

College of Arts & Social Sciences

2016

Welcome Message:

The Sultanate of Oman’s renaissance was accompanied by an escalating expansion in tourism.

Actually, Oman has one of the most diverse environments in the region with its various natural attractions including plains, mountains, valleys, deserts, oasis as well as coasts which extend to more than 3150 kilometers. Relying on its long history and its deeply-rooted civilization, Oman has always been well-known for its rich heritage and culture to which the eminent Royal directives give due attention. People, modernism, safety and community peacefulness, location, the winter fantastic weather and Salalah exceptional summer monsoon are all additional reasons for believing that Oman will shortly be a remarkable tourism destination.

Contributing to this ongoing development, Tourism Department has been providing the market, over the last 10 years, with well qualified graduates who are now working in almost every tourism filed in Oman including the Ministry of Tourism, hotels, travel agencies, airline companies, airports, museums, guidance, tourism education as well as several other governmental and private entities. It should also be mentioned that many of our graduates are currently building successful careers in the GCC. In this regard, we believes that meeting the escalating future demand of the Omani and GCC tourism market could only be accomplished through the continuous evaluation and development of the academic study plans to provide students with a high-quality tourism education that includes hands-on experience, securing local and international training opportunities, and establishing robust mutual partnership with the industry. The Department is also keen on keeping continuous relationship with our alumni through meeting them in different occasion as well as involving them in any future development plans.

Serving the Omani community is an area of excellence for both our staff members and students.

Each of our Department staff members has managed to build up a long list of community services activities including governmental consultancies, training courses, and media interviews, as well as participation in numerous professional committees. The Department is especially proud of the contribution of its students in several community spreading-awareness and sustaining-environment activities.

In additions to the tens of papers produced and published by the Department staff members, the

Department has recently participated in two major national-level studies.

Finally, on behalf of the department staff members and students, it is my pleasure to welcome all the visitors to the Tourism Department page where you will find all the data regarding issues such as our vision, mission, objectives, staff members, academic plans, students’ activity and future ideas. Wish all our page visitors to have a pleasant day and “May Allah's Peace, Mercy and Blessings be upon all of you”.

Head of Department

The Tourism Department

Background

Sultan Qaboos University is the realization of the promise announced by His.

Majesty Sultan Qaboos Bin Said during the 10th anniversary of Oman’s National Day in

1980. Construction started in 1982 and the first Sultan Qaboos University students were enrolled in 1986. In accordance with the Royal Directives of His Majesty, The University commenced with five colleges; namely Medicine, Engineering, Agriculture, Education and Science. Furthermore the College of Arts was established in 1987, following the

College of Commerce and Economics which was developed in 1993. The College of Law joined the University in 2006 and finally the College of Nursing was established in 2008.

The design and construction of the campus was carried out with great attention and the overall appearance of the buildings was carefully planned to accommodate the physical, intellectual, and spiritual needs of students, faculty and staff.

The College of Arts and Social Sciences at SQU mirrors the past heritage, present character, and future aspirations of Omani society. Since the University was first established, the College of Arts and Social Sciences has provided its students with studies that draw upon the knowledge of both past and present civilizations. These studies, include the MA and PhD alongside the BA - and at the undergraduate level, specialization is possible in eleven subjects, namely, Arabic Language and Literature,

English Language and Literature, Translation, History, Geography, Sociology, Social

Work, Information Studies, Mass Media, Tourism, and Musicology. Archaeology,

Theatre Arts, and Philosophy offer supportive teaching in the form of minor specializations and elective courses.

The Sultanate of Oman’s renaissance was accompanied by an incremental interest in enhancing the tourism industry. Thus, Sultan Qaboos University aimed to contribute to the on-going interest in tourism by establishing the Tourism Department in the College of

Arts and Social Sciences in 2001. Such program graduates qualified Omani human resources to work in the various fields of tourism and hospitality.

2

The Tourism Department

Vision - Mission - Objectives - Values – Scope - Programs

VISION

The Tourism Department aspires to become a leading national, regional and international centre of excellence in tourism and hospitality teaching, research and community service.

MISSION

The Tourism Department is committed to academic excellence, and distinction in research and community service through the provision of stimulating educational programs and learning activities in an environment that foster creative and critical thinking, effective communication skills and freedom of expression and social responsibility. Graduates are prepared to engage in life-long learning and to carry out tourism and hospitality career responsibilities with competence.

OBJECTIVES



Provide a high standard education suitable for individuals seeking employment as professionals in tourism and hospitality.



Supply the national, regional, and international tourist market with the professional human resources required in different fields of tourism and hospitality.



Cultivate in graduates the ability to communicate and work effectively in multicultural environments.



Study current cultural, economic, and social issues that shape and affect tourism and hospitality.



Assume a leading role in community service and social responsibility nationally, regionally, and internationally.



Provide students with opportunities through training to develop their skills, capacities, and creativity for personal and professional development.

3

VALUES



Student-centred.



Quality of instruction.



Team-oriented.



Professional image.



Participative management.



Pro-active.



Service-oriented.



Desire for continuous professional development.

4

Tourism Study & Degree Plan

College:

Department:

Cohorts:

Degree:

Major:

Specialization:

Arts & Social Sciences

Tourism

2010 and after

BA

Tourism

Tourism Management

Summary of Credits:

University Requirements (UR)

IT (Foundation)

Math (Foundation)

Intensive English

Arabic 3

1

2

NC

NC

NC

Contemporary Omani Society

Oman & Islamic Civilization or Islamic Culture

University Electives (UE)

See list A

College Requirements (CR)

See list B

College Electives (CE)

See list C

Department Requirements (DR)

See list D

Department Elective (DE)

See list E

Major Requirements (AR)

See list F

Major Electives (AE)

See list G

Specialization Requirements (SR)

See list H

Specialization Electives (SE)

See list I

Minor Requirements (IR)

See list J

Minor Electives (IE)

See list K

TOTAL

6

6

11

3

0

0

34

24

36

0

0

0

120

5

Course

HIST1010/

ISLM1010

Department of Tourism

Tourism Management study plan for cohort 2010 and after

Course Title

Arabic

Oman & Islamic Civilization or Islamic

Culture

Cr.

3

2

Pre-req./Co-req.* Cat.

--- UR

--- UR

PHIL1100 Critical Thinking and Problem Solving 3 --- CR

TOUR1001

LANC1016

Introduction to Tourism

Communication Skills for Tourism

English I

Total

Course Title

College Elective

3

3

14

Course

Code

--------

Cr.

3

TOUR1030

Tourism Authorities and Organizations

(ARABIC)

TOUR1060 Introduction to Tourism Guidance

TOUR1080 Introduction to Hospitality

LANC1017

Course

Code

-------- University Elective 2

2

3

3


English II

Total

Course Title Cr.

3

14

COMP2010 Advanced Computer Skills English 2

3 ARAB2031 Arabic Language Skills I

TOUR2010

Tourism and Hospitality Legislation

(ARABIC)

2

TOUR2011 Tourist Behavior 3

FPEL0604

FPEL0604

AR

AR


--- CE

---

---

---

FPEL0604

FPEL0604

LANC1016

Pre-req./Co-req.*

---

---

FPEL0604; TOUR1001,

TOUR1060, TOUR1080

AR

AR

AR

AR

AR

Cat.

UE

CR

CR

AR

TOUR1111

TOUR1211

French for Tourism (1)

German for Tourism (1)

Total

3

15

FPEL0604 AE

6

Course

Code

--------

Course Title

University Elective

ARAB2032

TOUR2041

Arabic Language Skills II

Research Methodology in Tourism and Hospitality

TOUR2050 Tourism Resources in Oman

Cr.

2

3

3

3

TOUR1112

TOUR1212



Total

3

14

Pre-req./Co-req.*

ARAB2031

FPEL0604; TOUR1001,

TOUR1060, TOUR1080

FPEL0604; TOUR1001,

TOUR1060, TOUR1080

TOUR 1111/

---

TOUR M1211

Cat.

UE

CR

AR

AR

AE

7

Course

Code



Course Title Cr. Pre-req./Co-req.* Cat.

TOUR2091 Summer Internship (1)

3

TOUR2050 AR

Total 3

Course

Code

SOCY1001

--------

TOUR3300

Course Title


University Elective

Tourism Companies and Travel Agencies

Operations

Event Management TOUR3340

TOUR1113

TOUR1213



Total

Course Course Title Cr.

Code

TOUR3311 Airlines Operations and Management 3

TOUR3330

TOUR3350

--------

TOUR1114

TOUR1214

Course

Code

Economics of Tourism

IT Applications for Tourism

Department Elective



Total

Course Title

3

3

3

3

15

Cr.

Cr. Pre-req./Co-req.* Cat.

1 --- UR

--- 2

3 TOUR2050

UE

SR

3

3

TOUR2050

TOUR 1112/

TOUR 1212

SR

AE

12

Pre-req./Co-req.*

TOUR3300

TOUR3300

TOUR3300

FPEL0604

Cat.

SR

SR

SR

AE

TOUR 1113/ TOUR 1213 AE



3

TOUR2091

AR

Total 3

8



Course

Code

TOUR4010

Course Title

Human Resources Management for

Tourism and Hospitality

Cr.

3

Pre-req./Co-req.*

TOUR2050

TOUR2050 TOUR4021 Statistics for Tourism and Hospitality 3

TOUR4210

--------

TOUR1115

TOUR1215

Feasibility Study of Tourism and

Hospitality Projects

Department Elective



Total

3

3

3

15

Course Course Title

Tourism Marketing

Cr.

3

TOUR2050

FPEL0604

Pre-req./Co-req.*

TOUR2050

Cat.

SR

SR

SR

AE


Cat.

SR

TOUR4311 Managerial Accounting for Tourism 3 TOUR2050

SR

TOUR4330 Graduation Project 3

TOUR4410 Tourism Planning and Development 3

TOUR1116

TOUR1216



3

Total 15

TOUR4210

TOUR2050

SR

SR




Code

------

------

------

LIST A: University Electives (UE) (6 Cr)

Students must take three courses (not less than 6 credit hours) from a wide selection of courses offered outside the Department

Title

University Elective

University Elective

University Elective

Credits Contact

Pre-req./Co-req.

2 2 ------

2

2

2

2

------

------

Code

PHIL1100

COMP2010

ARAB2031

ARAB2032

LIST B: College Requirements (CR) (11 Cr)

Title

Scientific Thinking and Problem Solving

Advanced Computer Skills in English

Arabic Language Skills I


Credits Contact Pre-req./Co-req.

3 3 -----

2 4

FPCS0102 or

FPCS0101

3

3

3

3

-----

ARAB2031

9

LIST C: College Electives (CE) (3 Cr)

Students must take one courses (not less than 3 credit hours) from a wide selection of courses offered outside the Department within the College

Code

ARAB1363

ARAB1791

HIST2020

HIST4420

GEOG1100

GEOG1200

SOCY3001

SOCY3002

INFO3710

MASS1114

TOUR1053

TOUR1054

THAR2012

THAR2022

ARCH1140

ENGL1530

Title

قارشتسلاا

ةلحرلا بدأ

ًملاسلإا ملاعلا رضاح

ًبرعلا جٌلخلا لودل نواعتلا سلجم ةٌفارغج

ةرصاعم ةٌئٌب اٌاضق

بدلأا عامتجا ملع

ًنامعلا رولكلفلاو ثارتلا

تنرتنلاا ًف ثحبلا تاٌجٌتارتسا

ماعلا يأرلا

ةٌنهملاو لمعلا تٌكتإ

ةمادتسملا ةحاٌسلا

عمتجملاو حرسملا

ةباتك نف

راثلآا ملع ىلا لخدم

BASIC ENGLISH READING

Credits Contact

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

Teaching

Language

Arabic

Arabic

Arabic

Arabic

Arabic

Arabic

Arabic

Arabic

Arabic

Arabic

Arabic

Arabic

Arabic

Arabic

Arabic

English



Code

Code

Title

Title


LIST D: Departmental Requirements (DR) (0 Cr)

Credits Contact


LIST E: Departmental Electives (DE) (0 Cr)

Credits Contact


-----

-----

-----

-----

-----

-----

-----

-----

-----

-----

-----

-----

-----

-----

-----

-----

10

Code

LIST F: Major Requirements (AR) (34 Cr)

Title Credits Contact

Teaching

Language

TOUR1001 Introduction to Tourism

TOUR1030 Tourism Authorities and Organizations


3

2

3

3

2

3

English

Arabic

English

TOUR1080 Introduction to Hospitality 3 3 English

TOUR2010 Tourism and Hospitality Legislation 2 2 Arabic

TOUR2011 Tourist Behavior

TOUR2041

Research Methodology in Tourism and

Hospitality


LANC1016

LANC1017


English:

Listening and Speaking Effectively


English:

Efficient Reading and Writing



3

3

3

3

3

3

3

3

3

3

6

6

40

40

English

English

English

English

English

English

English


FPEL0604

-----

FPEL0604

FPEL0604

-----

FPEL0604; TOUR1001,

TOUR1060, TOUR1080

FPEL0604; TOUR1001,

TOUR1060, TOUR1080

FPEL0604; TOUR1001,

TOUR1060, TOUR1080

FPEL0604

LANC1016

TOUR2050

TOUR2091

11

Code



LIST G: Major Electives (AE) (24 Cr)

G1: Student must take two courses (6 Credits) from the following Department Electives List:

TOUR3320 Cargo Operations

Title

TOUR3150 Interpretation Industry and Tourism

TOUR3411 Culture Heritage Management

TOUR3430

Conventions and Meeting Services

Management

TOUR3450 Cruise Operations and Management

TOUR3460 Training Management in Hospitality

TOUR3470 Adventure Tourism

TOUR3480 Club Operations and Management

TOUR3490 Eco-Tourism

TOUR4430 Hotel Design and Decor

TOUR4440 Risk Management for Tourism

TOUR4450

Service Quality Management for Tourism and Hospitality

TOUR4460 Cultural Heritage Tourism

TOUR4470 Resort Management

TOUR4480 Tourism Destination Marketing

TOUR4490 Entrepreneurship in tourism

Credits Contact

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

Teaching

Language

English

English

English

English

English

English

English

English

English

English

English

English

English

English

English

English


FPEL0604

FPEL0604

FPEL0604

FPEL0604

FPEL0604

FPEL0604

FPEL0604

FPEL0604

FPEL0604

FPEL0604

FPEL0604

FPEL0604

FPEL0604

FPEL0604

FPEL0604

FPEL0604

12

Code

G2: Student chooses to study either French or German Language (18 Credit)

Title

TOUR1111 French for Tourism (1)

Credits Contact

3 4

Teaching

Language

French


FPEL0604

TOUR1112 French for Tourism (2) 3 4 French TOUR1111

3 TOUR1112 TOUR1113 French for Tourism (3)



3

3

4

4

4

French

French

French

TOUR1113

TOUR1114


TOUR1211 German for Tourism (1)






3

3

3

3

3

3

3

4

4

4

4

4

4

4

French

German

German

German

German

German

German

TOUR1115

FPEL0604

TOUR1211

TOUR1212

TOUR1213

TOUR1214

TOUR1215

13

LIST H-1: SPECIALIZATION REQUIREMENTS (SR) (36 Cr.)

Specialization: Tourism Management

Code

TOUR3300

Title

Tourism Companies and Travel Agencies

Operations

TOUR3311 Airlines Operations and Management

Credits Contact

3

3

5

5

Teaching

Language

English

English

TOUR3330 Economics of Tourism

TOUR3340 Event Management

3

3

3

3

3

3

English

English

English TOUR3350 IT Applications for Tourism

TOUR4010

Human Resources Management for Tourism and Hospitality

TOUR4021 Statistics for Tourism and Hospitality

TOUR4210

Feasibility Study of Tourism and Hospitality

Projects

TOUR4300 Tourism Marketing

3

3

3

3

3

3

3

3

English

English

English

English


TOUR 2050

TOUR 3300

TOUR 3300

TOUR 2050

TOUR 3300

TOUR 2050

TOUR 2050

TOUR 2050

TOUR 2050

TOUR4311 Managerial Accounting for Tourism

TOUR4330 Graduation Project

3

3

3

3

English

English

TOUR 2050

TOUR4210

TOUR4410 Tourism Planning and Development

Code Title

3 3 English TOUR 2050

LIST I: Specialization Electives (SE) (0 Cr)

Credits Contact


Code Title

LIST J: Minor Requirements (IR) (0 Cr)


Code Title

LIST K: Minor Electives (IE) (0 Cr)

Credits Contact


14

Tourism Study & Degree Plan

College:

Department:

Cohorts:

Degree:

Major:

Specialization:

Arts & Social Sciences

Tourism

2010 and after

BA

Tourism

Hospitality Management

Summary of Credits:

University Requirements (UR)

IT (Foundation)

Math (Foundation)

Intensive English

Arabic


NC

NC

NC

3

1

Oman & Islamic Civilization or Islamic Culture 2

University Electives (UE)

See list A

College Requirements (CR)

See list B

6

6

11

3 College Electives (CE)

See list C

Department Requirements (DR)

See list D

Department Elective (DE)

See list E

Major Requirements (AR)

See list F

0

0

34

24 Major Electives (AE)

See list G

Specialization Requirements (SR)

See list H

Specialization Electives (SE)

See list I

Minor Requirements (IR)

See list J

Minor Electives (IE)

See list K

TOTAL

36

0

0

0

120

15

Course

Code

ARAB1001


Hospitality Management study plan for cohort 2010 and after

Course Title

Arabic

HIST1010/

ISLM1010

Oman & Islamic Civilization or Islamic

Culture

Cr.

3

2

Pre-req./Co-req.*

---

---

PHIL1100 Critical Thinking and Problem Solving 3 ---

TOUR1001

LANC1016

Introduction to Tourism


English I

Total

3

3

14

FPEL0604

FPEL0604


College Elective

TOUR1030

Tourism Authorities and Organizations

(ARABIC)


TOUR1080

LANC1017

Introduction to Hospitality


English II

Total

Course

Code

--------

Course Title

University Elective

COMP2010 Advanced Computer Skills English

ARAB2031 Arabic Language Skills I

TOUR2010


(ARABIC)

Cr.

3

2

Cr.

2

2

3

3

3

3

14

2

Pre-req./Co-req.*

---

---

FPEL0604

FPEL0604

LANC 1016

Pre-req./Co-req.*

---

---

---

---

TOUR2011 Tourist Behavior 3

FPEL0604; TOUR1001,

TOUR1060, TOUR1080

TOUR1111

TOUR1211



Total

3

15

FPEL0604

Cat.

CE

AR

AR

AR

AR

AE

Cat.

UR

UR

CR

AR

AR

Cat.

UE

CR

CR

AR

AR

16

Course

Code

--------

Course Title

University Elective

Cr.

2

Pre-req./Co-req.*

---

ARAB2032 Arabic Language Skills II

TOUR2041


Hospitality

TOUR2050

TOUR1112

TOUR1212

Tourism Resources in Oman

3

3

3

ARAB2031

FPEL0604; TOUR1001,

TOUR1060, TOUR1080

FPEL0604; TOUR1001,

TOUR1060, TOUR1080



3 TOUR1111/ TOUR1211

Total 14



Course

Code

Course Title Cr. Pre-req./Co-req.*

Cat.

UE

CR

AR

AR

AE

Cat.


3

TOUR2050 AR

Course

Code

SOCY1001

Course Title


Cr.

1

--------

TOUR3201

TOUR3210

University Elective

Hospitality Management

Food Production

2

3

3

TOUR3231 Front Office Operations and Management 3

TOUR1113/

TOUR1213

Total



Total

3

3

15

17

Pre-req./Co-req.*

---

---

TOUR2050

TOUR2050

TOUR2050

TOUR1112/ TOUR1212

Cat.

UR

UE

SR

SR

SR

AE

Course

Code

TOUR3220

TOUR3250

TOUR3260

--------

TOUR1114/

TOUR1214

Course

Code

Course Title

Service in Hospitality

Housekeeping Operations and

Management

IT Applications for Hospitality

Department Elective



Total

Course Title Cr.

Cr.

3

3

3

3

3

15

Pre-req./Co-req.*

---

TOUR 3201

TOUR 3201

FPEL0604

TOUR1113/ TOUR1213

Cat.

SR

SR

SR

AE

AE



3

TOUR2091 AR

Total 3



Course

Code

TOUR4010

Course Title

Human Resources Management for

Tourism and Hospitality


TOUR4210

--------

TOUR1115/

TOUR1215



Department Elective



Total

Cr.

3

3

3

3

3

15

Pre-req./Co-req.*

TOUR2050

TOUR2050

TOUR2050

FPEL0604

TOUR1114/ TOUR1214

Cat.

SR

SR

SR

AE

AE

18


Code

TOUR4201 Managerial Accounting for Hospitality

TOUR4220

TOUR4240

Graduation Project

Hospitality Marketing

TOUR1116/

TOUR1216



Total

Cr.

3

3

3

3

12

Pre-req./Co-req.*

TOUR2050

TOUR4210

TOUR2050

TOUR1115/ TOUR1215

Cat.

SR

SR

SR

AE

Code



LIST A: University Electives (UE) (6 Cr)

Students must take three courses (not less than 6 credit hours) from a wide selection of courses offered outside the Department

------

------

Title

University Elective

University Elective

University Elective

Credits Contact


2 2 ------

2

2

2

2

------

------

Code

PHIL1100

COMP2010

ARAB2031

ARAB2032

LIST B: College Requirements (CR) (11 Cr)

Title

Scientific Thinking and Problem Solving

Advanced Computer Skills in English

Arabic Language Skills I


Credits Contact


3 3 -----

2 4

FPCS0102 or

FPCS0101

3

3

3

3

-----

ARAB2031

19

LIST C: College Electives (CE) (3 Cr)

Students must take one courses (not less than 3 credit hours) from a wide selection of courses offered outside the Department within the College

Students must take one course (3 credit hours) from a wide selection of courses offered by other

Departments

Code

ARAB1363

ARAB1791

HIST2020

HIST4420

GEOG1100

GEOG1200

SOCY3001

SOCY3002

INFO3710

MASS1114

TOUR1053

TOUR1054

THAR2012

THAR2022

ARCH1140

ENGL1530

Code

Code


قارشتسلاا

ةلحرلا بدأ

ًجٌلخلا نواعتلا سلجم لودل رصاعملاو ثٌدحلا خٌرات

ًملاسلإا ملاعلا رضاح

ًبرعلا جٌلخلا ل ودل نواعتلا سلجم ةٌفارغج

ةرصاعم ةٌئٌب اٌاضق

بدلأا عامتجا ملع

ًنامعلا رولكلفلاو ثارتلا

تنرتنلاا ًف ثحبلا تاٌجٌتارتسا

ماعلا يأرلا

ةٌنهملاو لمعلا تٌكتإ

ةمادتسملا ةحاٌسلا

عمتجملاو حرسملا

ةباتك نف

Introduction to Archaeology

Basic English Reading



3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

Teaching

Language

Arabic

Arabic

Arabic

Arabic

Arabic

Arabic

Arabic

Arabic

Arabic

Arabic

Arabic

Arabic

Arabic

Arabic

Arabic

English

Title

Title


LIST D: Departmental Requirements (DR) (0 Cr)


LIST E: Departmental Electives (DE) (0 Cr)

Credits Contact


-----

-----

-----

-----

-----

-----

-----

-----

-----

-----

-----

-----

-----

-----

-----

-----

20

Code

LIST F: Major Requirements (AR) (34 Cr)


Teaching

Language

TOUR1001 Introduction to Tourism 3 3 English

TOUR1030 Tourism Authorities and Organizations


2

3

2

3

Arabic

English

TOUR1080 Introduction to Hospitality 3 3 English


FPEL0604

-----

FPEL0604

FPEL0604

TOUR2010 Tourism and Hospitality Legislation

TOUR2011 Tourist Behavior

2

3

2

3

Arabic

English

-----

FPEL0604; TOUR1001,

TOUR1060, TOUR1080

TOUR2041


Hospitality


3

3

3

3

English

English

FPEL0604; TOUR1001,

TOUR1060, TOUR1080

FPEL0604; TOUR1001,

TOUR1060, TOUR1080

FPEL0604 LANC1016

LANC1017

Communication Skills for Tourism English:

Listening and Speaking Effectively

Communication Skills for Tourism English:

Efficient Reading and Writing



3

3

3

3

6

6

40

40

English

English

English

English

LANC1016

TOUR2050

TOUR2091

LIST G: Major Electives (AE) (24 Cr)

G 1: Student must take two courses (6 Credits) from the following Department Electives List:

Code Title Credits Contact

Teaching

Language


TOUR3150 Interpretation Industry and Tourism 3 3 English FPEL0604

TOUR3320 Cargo Operations

TOUR3411 Culture Heritage Management

3

3

3

3

English

English

FPEL0604

FPEL0604

TOUR3430

Conventions and Meeting Services

Management

TOUR3450 Cruise Operations and Management

TOUR3460 Training Management in Hospitality

TOUR3470 Adventure Tourism

TOUR3480 Club Operations and Management

TOUR3490 Eco-Tourism

TOUR4430 Hotel Design and Decor

TOUR4440 Risk Management for Tourism

TOUR4450

Service Quality Management for Tourism and Hospitality

TOUR4460 Cultural Heritage Tourism

TOUR4470 Resort Management

TOUR4480 Tourism Destination Marketing

TOUR4490 Entrepreneurship in Tourism

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

3

English

English

English

English

English

English

English

English

English

English

English

English

English

FPEL0604

FPEL0604

FPEL0604

FPEL0604

FPEL0604

FPEL0604

FPEL0604

FPEL0604

FPEL0604

FPEL0604

FPEL0604

FPEL0604

FPEL0604

21

Code

G 2: Student chooses to study either French or German Language (18 Credit)


Teaching

Language


TOUR1111 French for Tourism (1) 3 4 French FPEL0604





3

3

3

3

4

4

4

4

French

French

French

French

TOUR1111

TOUR1112

TOUR1113

TOUR1114

3 French TOUR1115 TOUR1116 French for Tourism (6)







3

3

3

3

3

3

4

4

4

4

4

4

4 German

German

German

German

German

German

FPEL0604

TOUR1211

TOUR1212

TOUR1213

TOUR1214

TOUR1215

22

Code

LIST H-2: SPECIALIZATION REQUIREMENTS (SR) (36 Cr)

Specialization: Hospitality Management

Title

TOUR3201 Hospitality Management

Credits Contact

3 3

Teaching

Language

English


TOUR3210 Food Production 3 5 English

TOUR 2050

TOUR 2050

TOUR3220 Service in Hospitality

TOUR3231 Front Office Operations and management

TOUR3250 Housekeeping Operations and Management

TOUR3260 IT Applications for Hospitality

TOUR4010

Human Resources Management for Tourism and Hospitality


TOUR4201 Managerial Accounting for Hospitality

TOUR4210



TOUR4220 Graduation Project

3

3

3

3

3

3

3

3

3

5

3

3

3

3

3

3

3

3

English

English

English

English

English

English

English

English

English

------

TOUR 2050

TOUR 3201

TOUR 3201

TOUR 2050

TOUR 2050

TOUR 2050

TOUR 2050

TOUR4210

TOUR4240 Hospitality Marketing

Code Title

3 3 English TOUR 2050

LIST I: Specialization Electives (SE) (0 Cr)

Credits Contact


Code Title

LIST J: Minor Requirements (IR) (0 Cr)

Credits Contact


Code Title

LIST K: Minor Electives (IE) (0 Cr)

Credits Contact


23

Course Files Summary

24

College of Arts and Social Sciences

Tourism Department

Course File

INTRODUCTION TO TOURISM

TOUR 1001

25

1.

COURSE INFORMATION

College/Institute/Centre COLLEGE OF ARTS AND SOCIAL SCIENCES

Department

Semester / Year

Program Title

Program Code

Course Title

Course Code

TOURISM

Bachelor of Arts in Tourism (Tourism Management -

Hospitality Management)

TOUR

English

INTRODUCTION TO

TOURISM

TOUR1001

Arabic

تحايسلا ًلإ تهذمه

Course Type

Pre Requisites

Major Requirement

FP

Teaching Language ENGLISH

Credit Hours

Teaching Hours

3

Lecture 3 (Weekly)

Practical/Fieldwork ----- (Weekly)

15

Total 45

Teaching Weeks

Min. Number of students Max. Number of students

Lecture

Practical/Fieldwork

2.

COURSE DESCRIPTION

ENGLISH COURSE DESCRIPTION ARABIC COURSE DESCRIPTION

This course provides an introduction to tourism, defines the terms, origin and the development of tourism as a social phenomenon. It deals with the different kinds of tourism resources, the international types of tourism and the main components of the tourism activities. The course also presents a regional view of some tourist area in general and in Oman in particular.

، ثاحلطصه فزع ي ،تحايسلل لاخذه قاسولا اذه مذمي

حظىي .تيعاوتجا ةزهاظك اهرىطتو تحايسلا لصأ

تيلوذلا عاىًلأا ،تيحايسلا دراىولل تفلتخولا عاىًلأا

.تيحايسلا تطشًلأل تيسيئزلا ثاًىكولاو ، تحايسلل

طعب يه تيويللإ زظً تهجو اعيأ قاسولا ضزعي

.صاخ لكشب ىاوعو ماع لكشب تيحايسلا كغاٌولا

26

3.

COURSE AIM

The course aims to provide an introduction to tourism and gives the students a general overview of the tourism and its concepts.

4.

COURSE OBJECTIVES



Understanding what is tourism is and its many definition.



Learn the components of tourism and tourism management.



Examine the various approaches to studying tourism.



Appreciate how important this industry is to the economy of the world and of many countries.



Evaluate future job opportunities in the tourism field.

5.

COURSE INTENDED LEARNING OUTCOMES

By the completion of this course, each student will have had the opportunities to be able to:



Understand what tourism is and its many definitions.



Understand the scope and complexity of the tourism industry.



Appreciate how important this industry is to the economy of the world.



Understand the external factors which impact the tourism industry.



Understand the social, cultural, economic and environmental impacts of tourism in the host community.



Know the benefits and costs of tourism.



Understand current trends and the future outlook for the field of tourism.

27

6.

LECTURES SCHEDULE

WEEK TOPIC

1 Definitions of tourism, and terms related to tourism, classifications of tourism, and benefits of tourism.

2 Definitions of tourism, and terms related to tourism, classifications of tourism, and benefits of tourism.

3 Tourism through the ages, and the historic transportation.

4 Career opportunities in the tourism industry.

5 Passenger Transportation

6 Various approaches to studying tourism.

7 Types of tourism

MIDTERM EXAM

8 Hospitality and related services: Lodging Industry

9 Hospitality and related services: Food Service Industry

10 Attractions industry

11 The impact of tourism on society and culture

12 The economic impact of tourism

13 Presentation

14 Presentation

15 Final Revision

16 FINAL EXAM

7.

TEACHING STRATEGIES AND TECHNOLOGY APPLICATION

Teaching Method



Lecturing



Group discussions



Case Studies



Guest Speakers

Teaching Media



Movies

8.

GRADING AND ASSESSMENT

POINTS

5

10

15

20

45

WRITTEN

Quiz

Midterm Exam

Final Exam

ORAL

Presentation

TERM PAPER

Assignment

CONTINUOUS

Participation

28

9.

COURSE RULES

Attendance

Attendance at class is mandatory. Course Instructors should keep attendance records. An

"absentee warning notice" will be issued if a student is absent for:

• More than 10% in courses with less than 75 total contact hours.

• More than 5% in courses with 75 or more total contact hours.

An "absentee withdrawal notice" will be issued and the student will be deemed to have withdrawn from the course with an 'FW' grade if a student is absent for:


• More than 15% in courses with 75 to 150 total contact hours.

• More than 10% of total contact hours for courses with more than 150 total contact hours.

10.

INSTRUCTIONAL MATERIALS

DESCRIPTION

Tourism: Principles, Practices,

Philosophies. 3rd ed. John Wiley & Sons,

Inc., Hoboken, New Jersey, U.S.A.

Arabic Reference Books

Lecture Notes/Hand-outs

Electronic Materials, Web Sites etc.

29

تيعاوتجلاا مىلعلا و بادلآا تيلك

تحايسلا نسل

رزمولا فله

تيحايسلا ثاوظٌولاو ةزهجلأا

0101 حايس

30

يزيمجنإ

Tourism organizations and authorities

ةيعامتجلاا مومعلاو بادلآا

ررقملا نع ةماع تامومعم

ةحايسلا

ةحايسلا جمانرب

حايس

.

0

ةيمكلا

مسقلا

يميداكلأا ماعلا / يساردلا لصفلا

جمانربلا مسا

ج مانربلا زمر

يبرع

ررقملا مسا

ةحايسلا تامظنملاو ةزيجلأا

0101 حايس

مسق بمطتم

دجوي لا

ررقملا مقرو زمر

ررقملا ةي عون

ةقباسلا تابمطتملا

ةيبرعلا

2

يناديملا لمع لا

يرظن لا

/ يقيبطت لا

سيردتلا ةغل

ةدمتعملا تاعاسلا

ةيسيردتلا تاعاسلا 2 عومجمل ا

01

)

) ايعوبسأ

ايعوبسأ

( 2

( دجوي لا

بلاطمل ىصقلأا ددعلا

-

بلاطمل ىندلأا ددعلا

-

ةيسيردتلا عيباسلأا ددع


يرظنلا

/ يقيبطتلا

ةيزيمج نلإا ةغملاب فيصوتلا

Tourism organizations and authorities course is a basic, traditional course in many tourism academic programs. This course aims to inform students about the most important international organizations, regional and local tourism authorities, as well as the tourism-related organizations, in regard with their aims,

.

membership, duties, etc.

) ةيزيمجنلإاو ةيبرعلا ةغملاب( ررقملا فيصوت

ةيبرعلا ةغملاب فيصوتلا

يف ةيديمقتلا تاررقملا نم ةيحايسلا ةزيجلأاو تامظنملا ررقم ربتعي

بلاطلا علاطإ ىلإ ررقملا اذى فدييو ةيحايسلا جماربلا نم ديدعلا

،ةيمحملاو ةيميمقلإاو ةيلودلا ةيحايسلا ةزيجلأاو تامظنملا مىأب

لامعأ نايب عم ،يحايسلا لمعلاب ةمصلا تاذ تامظنملا ىلإ ةفاضلإ

.

2

.تامظنملا كمت ةيوضعو فاد ىأو

ررقملا نم )ةياغلا( فدهلا .

0

ةمصلا تاذ تامظنملا ىلإ ةفاضلإ ،ةيمحملاو ةيميمقلإاو ةيلودلا ةيحايسلا ةزيجلأاو تامظنملا مىأب بلاطلا علاطإ ىلإ ررقملا اذى فديي

.تامظنملا كمت ةيوضعو فادىأو لامعأ نايب عم ،يحايسلا لمعلاب

31

ررقممل ةيعرفلا فادهلأا

ةينامعلا ةيحايسلا ةزيجلأا مىأ ىمع فرعتلا

ايتازاجنإ ،ايتيوضع ،ايلامعأ ،ايفادىأ ،ايسيسأت ثيح نم ةيلودلا ةيحايسلا تامظنملا مىأ ىمع فرعتلا

.

4

-

-

ررقملا تاجرخم .

5

:ةيلاتلا بناوجلاب ملأ دق بلاطلا نوكي ر رقملا ةياينب

ةينامعلا ةيحايسلا ةزيجلأا مىأ ىمع فرعتلا

ايتازاجنإ ،ايتيوضع ،ايلامعأ ،ايفادىأ ،ايسيسأت ثيح نم ةيلودلا ةيحايسلا تامظنملا مىأ ىمع فرعتلا

-

-

)ررقملا ةعيبط بسح ىمع عيزوتلا ليدعت نكمي( ةيساردلا عيباسلأا ىمع تايوتحملا عيزوت

ىوتحملا

ةمدقم

.

6

عوبسلأا مقر

1 عوبسلأا

ةينامعلا ةحايسلا ةرازو سيسأت

ةحايسلا ةرازول يرادلإا لكييلا

ةحايسلا ةرازو مايمو لامعأ

ايلاح ةنطمسلا يف ةرادملا ةيحايسلا تاعورشملا

ن امع ةنطمس يف يحايسلا لمعلاب ةمصلا تاذ تايجلا

ةعجارم





6

7

عوبسلأا

عوبسلأا

8 عوبسلأا فصتنملا رابتخا

ةيملاعلا ةحايسلا ةمظنم

اتايلاا

واكيلاا

اتسلاا

قدانفمل ةيلودلا ةمظنملا

اتاولا

ةعجارم

9

11

11

12



15

مي معتلا ايجولونكتو سيردتلا بيلاسأ .

عوبسلأا

عوبسلأا

عوبسلأا

عوبسلأا

عوبسلأا

7

ميمعتلا ايجولونكت

.ةيتوبكنعلا ةكبشلا ىمع ةمصلا تاذ ةينورتكللإا عقاوملا 

سيردتلا بيلاسأ

ةيميصفتلا ضورعلا 

32

)لصاوتم( ةكراشملا

ةيفص ةكراشم

ةيثحب ةقرو

ثاحبأ

فصولا

يوفش يريرحت

يئاين رابتخا

فصتنم رابتخا

ميوقتلاو مييقتلا

تاجردلا

.

8

01

21

01

01

ررقممل ةماع دعاوق .

9

.بلاطلا عيمجل يرابجإ ةيرظنلاو ةيممعلا تارضاحملا روضح

بايغلاو روضحلا





.ةعاس

:نع بيغت ام اذإ بايغلاب راذنإ ىمع بلاط لصحي

51 نع ةيسيردتلا ايتاعاس لقت يتلا تاررقممل ةيسيردتلا تاعاسلا عومجم نم % 01 نم رثكأ 

.رثكأ وأ ةعاس 51 اييف سيردتلا تاعاس عومجم يتلا تاررقممل ةيسيردتلا تاعاسلا عومجم نم % 1 نم رثكأ 

برريغت اررم اذإ ) FW /س رررى( ريدررقت عررم ررررقملا يررف ابررسار ررربتعيو ببرريغتلا ببررسب بوررسر راررطخإب رررب ررررقملا نررم بررلاطلا مرررحي



.ةعاس 51 نع ةيسيردتلا ايتاعاس لقت يتلا تاررقممل ةيسيردتلا تاعاسلا نم % 21 نم رثكأ 

:نع

.ةعاس 011 و 51 نيب ةيسيردتلا ايتاعاس عومجم يتلا تاررقممل ةيسيردتلا تاعاسلا نم % 01 نم رثكأ

.ةعاس 011 ةيسيردتلا ايتاعاس زواجتت يتلا تاررقممل ةيسيردتلا تاعاسلا نم % 01 نم رثكأ





ةيحايسلا تامظنملا جينم

ةينامعلا ةحايسلا ةرازو عقوم

ةيلودلا ةيحايسلا تامظنملا عقاوم

ةيملاعلا ةحايسلا ةمظنم -

اتايلاا ةمظنم -

واكيلاا ةمظنم -

اتسلاا ةمظنم -

قدانفمل ةيلودلا ةمظنملا -

)رداصملاو عجارملا( ةيميمعتلا داوملا .

01

ةيبرعلا ةغملاب ةيساسأ عجارم

ةيزيمجنلإا ة غملاب ةيساسأ عجارم

تاركذملا / تارضاحملا

ةصصختملا بيولا تاحفص / ةينورتكلا داوم

33



Course File

INTRODUCTION TO TOURISM GUIDANCE

TOUR 1060

34

1.



Department

Semester / Year

Program Title

Program Code

Course Title

Course Code

Course Type

Tourism



TOUR

English

Introduction to Tourism Guidance

TOUR1060

Arabic

يحايسلا داشرلإل تهذمه


Pre Requisites

Teaching Language

-

English

Credit Hours

Teaching Hours

3

Lecture 42

Practical/Fieldwork 3

Total 45

Teaching Weeks 15

Lecture


Min. Number of students

2.


Max. Number of students

ENGLISH COURSE DESCRIPTION

This course aims to introduce the basics of tourism guidance and the process of guidance. The course will present the history of this profession and its development; and how it affects the tourists’ impression about the visited country. The course will focus on the tour guide’ skills, knowledge and practiced language. Also, it will define the various types of tour guides, their qualifications and their main duties. In addition to this it discusses the problems of this career, with a special reference to the Sultanate of Oman.

ARABIC COURSE DESCRIPTION

ٍٗؽاشِٚ ٟؽب١غٌا دبشسلإا دب١عبعأث ف٠شعزٌا ٌٝإ سشمٌّا از٘ فذٙ٠

ٖسٚدٚ ٟؽب١غٌا دبشسلإا خِٕٙ سٛطر ٌٝإ سشمٌّا ضشعز١ع .خفٍزخٌّا

سشمٌّا ضوش١ع بض٠أ .ٟؽب١غٌا ذصمٌٍّ ؼئبغٌا خثشغر ٍٝع ش١صأزٌا ٟف

ٟؽب١غٌا ذششٌّا ٍٝع ٟغجٕ٠ ٟزٌا دبجٍطزٌّاٚ داسبٌّٙا ٍٝع

ف٠شعزٌا ُز١ع از٘ ٌٝإ خفبضلإبث .خغٌٍاٚ خفشعٌّبو بٙ١ٍع يٛصؾٌا

عِ .خفٍزخٌّا ُٙربجعاٚٚ ُٙرلا٘ؤِٚ ٓ١١ؽب١غٌا ٓ٠ذششٌّا دبئفث

ٟزٌا ًوبشٌّا فٍزخِ خشلبِٕ ُز١ع يبضّو ْبّع خٕطٍع ٍٝع ض١وشزٌا

.ٟؽب١غٌا دبشسلإا خِٕٙ ٗعاٛر

35

3.

COURSE AIM

Make students aware of the principles and importance of the tour guidance as a profession in the tourism industry.

Raise the recognition about the challenges facing tour guidance worldwide and in the Sultanate of

Oman

4.


Strong narratives concerning the profession, definition, importance, and principles

Well knowledge about the basics of roles of the tour guide

Basic skills of the Tour Guide

Ability to deal with different cultures

Developing tour guidance as a profession in Oman.

5.


1.

Students will be realize the importance of Tourism Guidance as profession

2.

Students will be aware of the objectives, and role of the tour guide.

3.

Students will be aware of the necessary skills needed for tour guidance

4.

Students will be aware of different types and interests of tourists.

Student will be able to solve some of the main problems facing tour guidance.

6.


WEEK

1 Introduction to the Course.

TOPIC

2 The Definition of Tour Guide.

Principles and objectives of Tourism Guidance

Advantages and disadvantages of Tour guiding

3 The Tour Guide: a Historical Overview.

4

Profiles of Today’s Tour Guide

Tour operators, manager and employers

5 The Role of the Tour Guide

6 Review and Mid –Term Exam

7 International Tour Guides Associations and Ethics

8 Basics Social Skills of Tour Guide

9 Basic Communication and Presentation Skills of the Tour Guide

10 Passengers

11 How to plan and prepare for Tour

12 Challenges and Problems that Tour Guide Might Face in the Tour

Guiding as Business

13 Tourism Guidance in Oman

14 Projects presentation and Discussion

15 Projects presentation and Discussion

7.


Teaching Method



LECTURES



FIELD WORK/VISIT

Teaching Media



BOOKS & HAND-OUT



MOODLE & INTERNET SEARCH

36

8.


POINTS

100

WRITTEN

75

ORAL

5

TERM PAPER

15

CONTINUOUS

5

9.

COURSE RULES

Attendance









10.


DESCRIPTION

English Reference Books Verite Reily Collins, Becoming a tour guide, principles of guiding and site interpretation,

(Canada: Pat Bond, 2000).

Kathleen Lingle Pond: the professional Guide

Dynamics of tour guiding, ( Canada, John Wiley and sons inc, 1993).




Hands-outs from:

Sam Ham: Environmental

Interpretation

Douglas Knudson: Interpretation of

Cultural and Natural Resources

Freeman Tilden: Interpreting our

Heritage

Moodle and international organizations websites

37



Course File

INTRODUCTION TO HOSPITALITY

TOUR 1080

38

1.



Department

Semester / Year

TOURISM

Program Title

Program Code

Course Title

Course Code



English

INTRODUCTION TO

HOSPITALITY

TOUR

TOUR 1080

Arabic

خفب١ضٌا ٟف خِذمِ

Course Type

Pre Requisites


MAJOR REQUIREMENT

TOUR 1001

ENGLISH

Credit Hours

Teaching Hours

3


Practical/Fieldwork (Weekly)

15

Total 3

Teaching Weeks


Lecture


2.



This course lays the groundwork for a basic understanding of the lodging and food service industry by tracing the industry’s growth and development both nationally and internationally, by reviewing the organization of hotel and food and beverage operations, and by focusing on industry opportunities and future trends. It discusses the relationship between hospitality and other services.


خفب١ضٌا خعبٕص ُٙفٌ ذعاٛمٌا ٚ ظعلأا سشمٌّا از٘ عض٠

ٚ ب١ٍؾِ ب٘سٛطر ٚ خعبٕصٌا ّٛٔ عجزر يلاخ ِٓ هٌر ٚ

خفب١ضٌا دبغعؤِ ًّع خِٛظِٕ يٚبٕز٠ بّو ،ب١ٌّبع

ازو ٚ خ١ٍجمزغٌّا دب٘بغرلاا ٚ ٌٟبؾٌا عضٌٛا بضشعزغِ

.

ٜشخلأ ا دبعبٕصٌبث خفب١ضٌا خعبٕص خللاع

3.

COURSE AIM

The Aim of this course is to lay the groundwork for a basic understanding of the lodging and food service industry.

39

4.


This course takes a management perspective in introducing students to the organization and structure of hotels, restaurants, clubs, cruise ships, and other hospitality operations.

5.


At the completion of this course, student should be able to:

1.

Identify and explain the general classifications of hotels and food service operations and describe the most distinctive features of each.

2.

List the common divisions or functional areas of hotel organization - rooms, food and beverage, engineering, marketing and sales, accounting, human resources, and security - and explain the responsibilities and activities of each.

3.

Outline and explain the organization, structure, and functional areas in commercial and institutional food service operations.

4.

Analyse the importance of each division in achieving the objectives of a lodging and/or food service operation.

5.

Identify current labour trends affecting the hospitality industry.

6.

Describe the effects of globalization on the hospitality industry.

6.


WEEK

1 Introduction

2 The Hospitality Industry and You

TOPIC

3 Travel & Tourism

4 Welcome to Hospitality

5 The Lodging Industry I

6 The Lodging Industry II

7 The Lodging Industry III

8

9 The Food Service Industry I

10 The Food Service Industry II

11 The Food Service Industry III

12 Global Issues & Hospitality

13 Term Project Presentation


15 TBA

Mid-Term Exam

Final Exam

7.


Teaching Method



L ECTURING



Tutorial Discussions



Assignments

Teaching Media



PowerPoint



Handouts



Text books

40

8.


POINTS

10

20

20

50

WRITTEN

Quizzes

Mid-Term Exam

Final Exam

ORAL

Term Project

TERM PAPER

Term Project

CONTINUOUS

Participation

9.

COURSE RULES

Attendance









10.


DESCRIPTION

Vladimir., Hospitality Today: An

Introduction, Seventh Edition, The

American Hotel & Lodging Educational

Institute, 2011.




In addition to the above textbook, the instructor will also be distributing other reading materials throughout the semester.

41



Course File

FRENCH FOR TOURISM (1)

TOUR 1111

42

1.

COURSE INFORMATION


Department

Program Title

Program Code

TOURISM



TOUR

Course Title

Course Code

Course Type

Pre Requisites

French for Tourism (1)

TOUR 1111

Major Elective

FP

Teaching Language French

Credit Hours

Teaching Hours

3

Lecture


15 Teaching Weeks

Number of students

Lectures


2.

COURSE DESCRIPTION


Students are introduced to the 4 basic skills they have to master for this semester’s project: interview a French speaker of the university. This is achieved with a tailor-made method for young

Omani adults and also computer aided learning methods and Internet resources.

4 weekly weekly

Total

Min.

60

Max.


43

3.

COURSE AIM

The aim of this course is to introduce the vocabulary used in students’ direct environment and basic grammar that will enable them to communicate in foreseeable situations, understand simple sentences and texts and produce paragraphs made of short sentences.

This course provides students the opportunity to: a.

Get a foundation of the French language b.

Learn about the French speaking countries and Europe in general c.

Learn strategies that will allow them to function effectively within the tourism and hospitality industry

4.

COURSE OBJECTIVES

In this course, students can introduce and speak about themselves, introduce someone and speak to/about others in different situations: formal (work related) and informal

(friends and family).They are also able to ask and answer questions about personal details. They can read and write simple sentences and begin to develop an understanding of French grammar. Moreover, they start understanding aspects of the

French culture which is an important step for their following 5 French for Tourism courses.

44

5.

COURSE INTENDED LEARNING OUTCOMES

In line with CEFR - ( A1.1)

At the completion of this course, students should be able to:

A- Communication skills:

Understand and use everyday greetings in different situations (formal and informal)

Understand and use everyday expressions of politeness in various situations

(receiving, asking permission…)

Understand and use basic classroom expressions (ask to repeat, say h e/she doesn’t understand, ask how to write a word…)

Understand and say numbers until 100 (age, phone numbers...)

Know the major rules of French pronunciation and make her/himself well understood.

Introduce somebody in different situations (formal and informal).

Present oneself (name, age, nationality, family, profession, address, phone number, email address...).

Introduce and present someone by giving personal details about him/her.

Answer and ask questions related to their direct environment.

Speak about likes and dislikes.

Speak about their hobbies and studies.

B- Grammar:

Understand and use simple structures of a sentence, genders of articles, nouns and adjectives, pronouns, prepositions, plural form, present tense of regular verbs and irregular common verbs (to be, to have, to go, to live, to come, to understand), interrogation and basic negation.

C- Vocabulary:

All that is related to the communication skills

45

6.


WEEK TOPIC

1

Introduction to France and French speaking countries. Recognise French language in oral and writing. Transparent words common to English. Arabic words in French.

2

Alphabet, numbers to 20. Class instructions. Say Hello and Goodbye in various situations.

3

Greetings depending on time of day. Introduce oneself. Spelling and

Pronunciation of (a),(i), (o), (y).

4

Introduce someone. Grammar of Greetings and Introduction. Numbers to 69.

5

Polite expressions in friendly/formal situations. Write a dialogue using “tu” or

“vous”. Sounds of (w), (u).

6

Ask about nationalities. Masculine and feminine forms. Questions/Answers with

“quel/quelle”. How to say personal information like address, phone number…

7

Revisions and MIDTERM EXAM

8

Speak/Understand. Articles for languages/ Articles for countries. Names of languages and countries.

9

What is it? Indefinite articles. Name of various objects used in daily life. Definite articles

10

To live/ to come from. Prepositions. Family.

11

Negative form. Verb to know. Closed/Open questions Cultural quiz.

12

To work. Names and Gender of professions.

13

To have. Ask about age. Plural form.

14

Likes and dislikes. Hobbies

15

Revisions and Oral Exam

FINAL EXAM

7.

TEACHING STRATEGIES AND TECHNOLOGY APPLICATION

Whiteboard / computer / internet resources/ audio and video recordings.

8.

GRADING AND ASSESSMENT

POINTS

WRITTEN ORAL TERM PAPER

5

10

15

20

20

25

Quizzes

Midterm Exam

Final Exam

Presentation of project

Final Exam

Assignments

CONTINUOUS

Participation+selflearning

46

9.

Course Rules

Attendance

Attendance at class is mandatory. Course Instructors should keep attendance records. An "absentee warning notice" will be issued if a student is absent for:

• More than 10% in courses with less than 75 total contact hours.

• More than 5% in courses with 75 or more total contact hours.

An "absentee withdrawal notice" will be issued and the student will be deemed to have withdrawn from the course with an 'FW' grade if a student is absent for:


• More than 15% in courses with 75 to 150 total contact hours.


Participation and self-learning

Students who are active in class and participate in contributing with self-learned information (supervised by the lecturer) will get 5 per cent.

10.

INSTRUCTIONAL MATERIALS

DESCRIPTION

English Reference Books




Tailor-made material from various teaching methods

+ self-made exercises

French websites and audio and video material

47



Course File


TOUR 1112

48

1.

COURSE INFORMATION


Department

Program Title

Program Code

Course Title

Course Code

Course Type

TOURISM



TOUR


TOUR 1112

Major Elective

Pre Requisites


TOUR 1111

French

Credit Hours

Teaching Hours

3

Lecture




Lectures


2.

COURSE DESCRIPTION


4 weekly weekly

This course is designed to reinforce the basic skills students acquired in the first semester. The tailor-made method (and also computer aided learning methods and

Internet resources) will focus on enabling students to have a conversation with French speaking tourists about themselves and their environment. Their project will be about presenting their daily activities and their culture

(clothes they wear; food they eat…)

Total

Min.

ARABIC COURSE

DESCRIPTION

60

Max.

49

3.

COURSE AIM

This course will strengthen vocabulary taught in the first semester and also concentrate on the pronunciation. Grammar will be extended with special verbs and verbs from different groups and students will be able to speak in the near future and recent past tenses. The new vocabulary will focus on cultural aspects of Oman and Europe.


Reinforce their foundation of the French language. b.

Learn how to speak about cultural differences in certain areas between

France and Oman. c.

Learn strategies that will allow them to function effectively within the tourism and hospitality industry.

4.

COURSE OBJECTIVES

In this course, students can talk about themselves, their daily activities, describe their relatives, certain areas of their culture such as the clothes they wear, food they eat, describe their environment (weather, seasons, landscapes). They can invite someone, accept or refuse an invitation. They are building confidence in reading and writing simple sentences and their understanding of basic French grammar is strengthened.

Moreover, they better understand aspects of the French culture which is an important step for dealing with French speaking tourists.

5.


In line with CEFR - ( A1.2)


A- Communication skills:

Speaking about their extended family,

Describe people physically and their personality,

Say the time,

Talk about the weather, seasons,

Describe their environment, landscapes in Oman.

Present clothes (Omani and western),

Talk about food (Omani and other) they like/don’t like to cook, eat.

Explain their daily activities, and traditional activities in Oman.

Invite someone, accept or refuse an invitation in a French environment

B- Grammar:

Possessive adjectives.

Adjectives: different rules for masculine/feminine and plural forms.

Verbs from different groups: -ER: porter,-DRE: prendre,-RE: mettre,-IR: venir, (to wear, to take, to put on, to come…)

Special verbs: pouvoir, devoir (to be able to, to have to)

Reflexive verbs: to wake up, to get up, to wash, to get dressed, ….

Near future and recent past tenses.

C- Vocabulary:

All that is related to the communication skills.

50

6.


WEEK TOPIC

1 ADD/DROP – Presentation of the syllabus, project, course

2 Revisions from TOUR 1111 - Introduce oneself, someone. All types of greetings

3

Talk about one’s extended family. Possessive adjectives

4 Likes/dislikes/hobbies. Oman/France/Europe: how people like to spend their leisure time: cultural aspects. Types of activities available in Oman.

QUIZZ 1

5 Numbers to 1 million. Say the time, date (day, month, year)

6 Weather, seasons in France, Europe and Oman. Specific verbs: pleuvoir, neiger

(to rain, to snow.)

7 Daily and traditional activities. Reflexive verbs

QUIZZ 2

8 Describe a place, landscape.

9 Revisions and MIDTERM EXAM

10 Write a postcard / e-mail when on holiday. Near future and recent past tenses.

11 Describe a person physically. Different rules for adjectives

12

Describe a person’s personality. Adjectives part2.

QUIZZ 3

13 To invite / to be invited / accept / refuse. Polite expressions, give an excuse..(pouvoir, devoir: be able to, have to)

14 Revisions

15 Submission of the project and ORAL EXAM

7.



8.


POINTS

WRITTEN ORAL

5

10

15

20

20

25

Quizzes

Midterm Exam

Final Exam

Presentation of project

Final Exam

TERM PAPER CONTINUOUS

Assignments


51

9.

Course Rules

Attendance










10.


DESCRIPTION








52



Course File


TOUR 1113

53

1.

COURSE INFORMATION


Department

Program Title

Program Code

TOURISM



TOUR

Course Title

Course Code

Course Type

Pre Requisites


TOUR 1113

Major Elective

TOUR 1112


Credit Hours

Teaching Hours

3

Lecture


15

4 weekly weekly

Total 60

Teaching Weeks

Number of students Min. Max.

Lectures


2.

COURSE DESCRIPTION


ARABIC COURSE

DESCRIPTION

At this stage of studying French, students will use their previous knowledge in daily and professional situations.

The course will concentrate on building the vocabulary for tourism and for specific situations when assisting tourists. Relevant grammar will be taught.

3.

COURSE AIM

This course further develops basic skills in order for students to understand and communicate about types of tourism and activities available or to develop in Oman, companies and jobs in the tourism business. They are involved in role plays to welcome and take a message on the phone, assist tourists in finding their way, locate places and are able to give advice on their culture (does and don’ts) .

54

4.

COURSE OBJECTIVES

This course provides students the opportunity to:

1.

Learn specific French vocabulary for tourism (jobs, companies, types of tourism, activities)

2.

Learn the relevant polite expressions to speak on the phone, ask for an appointment and take a message

3.

Be able to advise tourists on certain aspects of their culture and traditions

4.

Function in role plays giving advice, locate places and help people find their way in a city

5.

Present in writing and in oral a tourism company they like or they had their training with

5.


In line with the CEFR.(Basic users A1.3 of the Common European Framework of

Reference)


1Communication skills:

2Introduce people and speak about their job in the tourism business.

3Describe companies (travel agency, Airline, Tour-operator).

4Talk about different types of tourism and relevant activities.

5Use proper expressions in various situations on the phone and take a message.

6Revision of numbers and spelling for conversation on the phone.

7Know about and explain the ‘Savoir vivre’ on the phone in Oman and France (phone and behaviour).

8Give proper information for customers to find their way in a town. (Use of maps).

9Locate things and people. (role play at the airport)

10Advise a customer in various situations and also about does and don’t in Oman.

B- Grammar:

11Remember pronouns, articles, prepositions, how to form the feminine of adjectives and professions.

12Know new verbs with the pattern “IR” and “DRE” in the present tense.

13Use special verbs: to have to, to be able to in the present tense.

14Imperative tense to give advice.

CVocabulary:

Relevant vocabulary for the communication skills

55

6.


WEEK TOPIC

1 ADD / DROP – Introduction of the course, syllabus and project

2 Revisions of all verbs studied and pronunciation

3 Introduce oneself in the Tourism business. Jobs in tourism

4 Companies in tourism- Use a website about a Tour operator

QUIZZ 1

5 Types of tourism. Examples in France and Oman and activities related

6 Types of tourism in Oman. Advise tourists on what to do

7 Polite behaviour on the phone. Call and answer. Spell with the international alphabet.

QUIZZ 2

8 Ask for an appointment. Answer positively/negatively to the request.

9 MIDTERM EXAM

10 Understand directions. Draw a map. Imperative tense

11 Give directions in a city. Use maps from France/ Oman

12 Locate things and people. Vocabulary for services commonly found in airports

(change, lost and founds…) visit to the airport

QUIZZ 3

13

Advising tourists about Omani culture and traditions. Does and don’ts

14 Revisions

15 Presentation of the project and Oral Exam

FINAL EXAM

7.



8.


POINTS

WRITTEN

5

5

15

15

20

20

Quizzes

Midterm Exam

Final Exam

ORAL

Project Presentation


Assignment


56

9.

Course Rules

Attendance










10.


DESCRIPTION








57



Course File


TOUR 1114

58

1.

COURSE INFORMATION


Department

Program Title

Program Code

TOURISM



TOUR

Course Title

Course Code

Course Type

Pre Requisites


TOUR 1114

Major Elective

TOUR 1113


Credit Hours

Teaching Hours

3

Lecture


15

4 weekly weekly

Total 60

Teaching Weeks


Lectures


2.

COURSE DESCRIPTION


Min. Max.


This semester, emphasis is on securing the various aspects of grammar students have learned in semester

1,2,3. The main 2 past tenses used in French are introduced. The first one for students to talk about their experience in a job related interview and the second one to give an insight to tourists about Oman in the past.

Speaking is also reinforced through role plays in the job related environment.

3.

COURSE AIM

Students are able to take a job interview, understand a job announcement and write an application letter. They will present their country, region, city in their project: how it used to be, how people used to live and show the differences with the present times.

59

4.

COURSE OBJECTIVES


6.

Get a deeper foundation of the French language, esp. speaking (presenting)

7.

Learn to use Grammar as a means of communication

8.

Function in an imitated job interview with a French speaker

9.

Learn to deal with tourists in imitated situations at the airport

5.


In line with CEFR ( A2.1

of the "Common European Framework of Reference)

At the completion of this course, students should be able:



To understand sentences and frequently used expressions related to areas of most immediate relevance (e.g. personal and family information, education, training, employment)



To communicate in routine tasks requiring a simple and direct exchange of information on familiar and routine matters (welcoming and assisting tourists at the airport)



To describe in simple terms aspects of their background, immediate environment and culture in the present and past tenses



To understand and use the following French grammar features: verbs (regular, irregular and modal verbs), masculine and feminine forms of nouns and adjectives; past tenses



To be able to conduct an interview with a French speaker about his/her CV



To function well in a simulated job interview in French language. Talk about themselves and their education and to answer relevant questions occurring during job interviews



To use the essential basics in writing to apply for a job or a summer training position

60

6.


WEEK TOPIC

1 Presentation of the course book, syllabus and project

2 Grammar revisions of the 3 semesters

3 Read, understand and write a CV.

4 Explain the CV.“Passé Composé” with avoir. Different situations to understand the use of this tense. Talk about actions which took place in the past.

QUIZZ 1

5

“Passé Composé” with être. Irregular past participle of commonly used verbs

6 Qualities needed for certain type of jobs. Describe a personality: grammar rules of adjectives. Understand and answer a job announcement. Write an application letter

7 Present your CV in oral. Typical questions in a job interview. Prepare the interview according to the job advertisement. (Introduce yourself , show your experience, your motivation and qualities for the job).

QUIZZ 2

8

“Imparfait”. Describe things, people and places in the past. Talk about past habits. Introduction of the project: “Oman, past and present”

9 MIDTERM EXAM

10

Book a flight for a tourist. (time, destination…)Role plays. Revision of questions

11 Inform tourists on flights. Expressing time (use of prepositions, articles)

12 Welcoming and assisting tourists in various situations at the airport. Revision of directions.

QUIZZ 3

13 Jobs at the airport.(information counter, check-in counter). Welcoming passengers on board. Revisions of possessive adjectives.

14 General revisions

15 Presentation of the project and Final oral exam

FINAL EXAM

7.


Whiteboard / computer / internet resources/ audio and video recordings Whiteboard / computer / internet resources/ audio and video recordings.

61

8.


POINTS

WRITTEN ORAL

5

5

15

15

20

20

20

Project

Presentation

Quizzes

Midterm Exam

Final Exam

Final Exam

9.

Course Rules

TERM PAPER

Assignment

CONTINUOUS


Attendance










10.





DESCRIPTION



French websites and audio and video material Electronic Materials, Web Sites etc.

62



Course File


TOUR 1115

63

1.

COURSE INFORMATION


Department

Program Title

Program Code

TOURISM



TOUR

Course Title

Course Code

Course Type

Pre Requisites


TOUR 1115

Major Elective

TOUR 1114


Credit Hours

Teaching Hours

3

Lecture


15

4 weekly weekly

Total 60

Teaching Weeks


Lectures


2.

COURSE DESCRIPTION


ARABIC COURSE

DESCRIPTION

In this course, we focus on the tourism offices and travel agencies. The main topics are promoting Oman and writing an itinerary which will be the project for this semester. For this part, students will need to learn the future tense. Emphasise will be put on writing

(promotion mail, itinerary and answer in a forum from a famous French travel website) as well as speaking through class discussions and the possibility to meet

French speakers.

3.

COURSE AIM

This course deepens the grammar students have learned in French 1,2,3 and 4 in order to be able to read real documents and produce their own. Topics are discussed in French in the classroom so that they can gain confidence when meeting tourists.

64

4.

COURSE OBJECTIVES


10.

Read short, simple texts. They can find specific, predictable information in simple everyday material such as advertisements, brochures, timetables, programmes, leaflets.

11.

Understand phrases and the highest frequency of vocabulary related to areas of most immediate personal relevance and basic tourism situations (Tourism offices, travel agencies). They can catch the main point in short, clear, simple messages and announcements and summarize them in English resp. Arabic.

12.

Write messages relating to work situations or reporting about a tourist activity.

13.

Communicate in simple and routine tasks requiring a simple and direct exchange of information on familiar topics and more frequent tourism activities (e.g. discussions and role-plays about a touristic site, transportation, advising tourists on documentation).

5.


In line with the CEFR. The best students will reach the level A2.2 of the Common

European Framework of Reference


ACommunication skills:

1Welcome and advise tourists in tourism offices and travel agencies

2Promote Oman in speaking and writing

3Know the different type of documents available for the promotion

4Explain how to get around in Oman

5Advise tourists in writing and in oral on best possible options for transportation

6Locate and describe a place

7Understand an itinerary and write their own

B- Grammar:

1Deepening of all tenses

2Prepositions and articles

3Gender of adjectives and rules for placing them in the sentence

4Correspondence noun-adjective

5Future tense

DVocabulary:

Relevant vocabulary for the communication skills

65

6.


WEEK TOPIC


2 Revisions

3 Promoting Oman in the tourism office. What is promoted? Discussion. Analyse some press articles. How Oman is advertised. Read documents that participate to the promotion of Oman in France.

4 Promoting a touristic site. Place of adjectives. Welcome and assists tourists in the tourism office. Prepositions. Write a promotion mail.

QUIZZ 1

5 Documents to assists tourists (brochures, maps, guides, programs, timetables).

Role plays

6 Use of comparatives

7 Means of transport. Discussion: what is available in Oman, where do I find them. What to use for where. Discussion and read comments from tourists.

QUIZZ 2

8 Participation in a French forum online.

9 Locate and describe a place. Read, listen and understand documents

MIDTERM EXAM

10 Questions frequently asked by tourists. Role plays.

11 Understand an itinerary. From nouns to adjectives.

12 From past, present tenses to the use of future tense.

QUIZZ 3

13 Rewrite an itinerary from imperative form to future tense.

14 Revisions


FINAL EXAM

7.


Whiteboard / computer / internet resources/ audio and video recordings. Whiteboard / computer / internet resources/ audio and video recordings.

8.


POINTS

5

5

15

15

20

20

WRITTEN

Quizzes

Midterm Exam

Final Exam

ORAL



Assignment


66

9.

Course Rules

Attendance










10.


DESCRIPTION








67



Course File


TOUR 1116

68

1.

COURSE INFORMATION


Department

Program Title

Program Code

TOURISM



TOUR

Course Title

Course Code

Course Type

Pre Requisites


TOUR 1116

Major Elective

TOUR 1115


Credit Hours

Teaching Hours

3

Lecture


15

4 weekly weekly

Total 60

Teaching Weeks


Lectures


2.

COURSE DESCRIPTION


ARABIC COURSE

DESCRIPTION

This course introduces new hospitality and tourism situations and deepens their skills in presenting and describing. They will demonstrate what they have learned throughout the six semesters of French in their final project using all areas of grammar they studied previously. This semester, students are encouraged to become autonomous in making a questionnaire for tourists, residents and Omanis alike ( Fr./ En.) about a touristic topic and present the results in their project about Muttrah souk (tourism and traditions)

3.

COURSE AIM

In this course, emphasis is put on presenting and describing skills in 3 situations: hotels, restaurants and also organising an event. All areas of grammar are revised and deepened.

Discussions in French in the classroom enable students to practice a new tense: “conditionnel” to express what could be done to satisfy tourists in certain situations. There are encouraged to speak with tourists when preparing their final project which takes place in Muttrah souk.

69

4.

COURSE OBJECTIVES

Students revise and get a deeper foundation to be able to achieve the following in the 4 core skills:

Listening: Students can understand phrases and the highest frequency vocabulary related to areas of most immediate personal relevance and basic tourism situations (e.g. in a restaurant, hotel, tourism institution, airport, employment). They can catch the main point in short, clear, simple messages and announcements and summarize them in English.

Reading: Students can read medium sized, simple texts. They can find specific, predictable information in simple everyday material such as advertisements, prospectuses, menus and timetables and they can understand short simple personal letters and basic tourism correspondence (e.g. bookings).

Speaking: Students can communicate in simple and routine tasks requiring a simple and direct exchange of information on familiar topics and more frequent tourism activities (e.g. solving simple problems in hotel, restaurant, and airport in direct tourist contact / role-plays).

They can use a series of phrases and sentences to describe in simple terms their family and living conditions in Oman, their educational background and answer questions in a job interview.

Writing: Students can write short, simple notes and messages relating to work (e.g. telephone notices, messages). They can write short simple personal letters, for example thanking someone for something or inviting people.

Students are prepared for their final course-leaving examination. For this they need to be able to know the relevant vocabulary and grammar in order to present themselves in a job interview and in different tourism related situations, speaking about some of Oman’s tourism attractions, and function in role plays simulating work situations in various tourism institutions.

70

5.


In line with the CEFR. Students will reach levels from A2 to A2.3 of the Common

European Framework of Reference.

Best students (with internship experience in

France) can attain level B1.1


BCommunication skills:

1.

Know how to welcome tourists in various touristic situations.

2.

Understand and use the vocabulary of hospitality and events organisation

3.

Present and compare hotels and restaurants

4.

Present an event of their choice

5.

Make a questionnaire and present the results

6.

Speak about a touristic place and discuss what could be done to make it more attractive

7.

Explain the use (past and present) of typical Omani objects

CGrammar:

1. Use all tenses studied (present, imperative, past tenses, future tenses and conditional)

2.

3.

4.

Ask questions in different situations(informal, standard, formal)

Use different types of negation

Make comparisons

71

6.


WEEK TOPIC


2 Revisions. Students speak about their holidays, training. Role play: you meet a

French speaking tourist. Choose the situation from what has been studied in the previous semesters.

3 Jobs in the hospitality market. What do they do. Questionnaire: What job for your qualities. 3 different types of asking questions

4 Hotels. Welcoming guests. Role plays. What are the facilities offered for which category.

QUIZZ 1

5 Presentation of hotels in France. Making comparisons. (on verb, adverb, adjective, noun)

6 Present 2 hotels of your choice

7 Restaurants. Welcoming guests. Types of food. What can I eat according to my diet.

QUIZZ 2

8

Expressing quantities (de la, du…). Negation (jamais, aucun, ni..ni,…)

9 Organising an event. Understand the organisation of an event.

MIDTERM EXAM

10 Discussion: Comparing events.

11 Organise your event (inviting French speakers to your project)

12 Preparation of the project: Choice of the topic (traditional objects used by

Omanis).visit to the souk.

QUIZZ 3

13 Follow-up of the project. General presentation of the souk. Make a questionnaire.

14 Revisions and follow-up of the project


FINAL EXAM

7.


Whiteboard / computer / internet resources/ audio and video recordings. Whiteboard / computer / internet resources/ audio and video recordings.

8.


POINTS

WRITTEN

5

5

15

15

20

20

Quizzes

Midterm Exam

Final Exam

ORAL



Assignment


72

9.

Course Rules

Attendance










10.


DESCRIPTION








73



Course File

GERMAN FOR TOURISM (1)

TOUR 1211

74

1.

COURSE INFORMATION


Department

Semester / Year

Program Title

Program Code

Course Title

Course Code

Tourism



TOUR

German for Tourism (1)

Tour 1211

Course Type

Pre Requisites


Major Elective none

German and English

Credit Hours

Teaching Hours

3

Lecture 4

Practical/Fieldwork ---



Lectures


2.

COURSE DESCRIPTION


Students starting their second foreign language from scratch will be given tools to use their knowledge and skills of learning the first foreign language to quickly progress in this new language. They are introduced to the basic skills they will have to master when meeting

German speakers in tourism related situations, i.e. the course is tailor-made for the hospitality industry. This is achieved through a multi-skills syllabus integrating themes, structures, functions, vocabulary and pronunciation and by using computer aided learning methods.

Total

Min.

---

60

Max.


---

75

3.

COURSE AIM

Students are able to talk about themselves, their families, their studies and their homes. Students can read and write simple sentences and begin to develop an understanding of German grammar and structure.

4.

COURSE OBJECTIVES


Get a foundation of the German language b.

Learn about the German speaking countries main geographical information and some of their neighbouring countries c.

Learn strategies that will allow them to function effectively within the tourism and hospitality industry

5.


Basis Users ( A1.1

of the "Common European Framework of Reference: Learning, Teaching, and Assessment") i.

Can understand and use familiar everyday expressions and very basic phrases aimed at the satisfaction of needs of a concrete type. ii.

Can introduce him/herself and others and can ask and answer questions about personal details such as where he/she lives, people he/she knows and things he/she has. iii. Can interact in a simple way provided the other person talks slowly and clearly and is prepared to help.

6.


WEEK TOPIC

1 Add/Drop

Introduction, course outline, basic information about learning a new language

Greetings

2 Course-Language – main verbs

Introduction of project, numbers 0 – 10, greetings,

Welcome in airport (Tangram page 1 – 2) geographic directions

Grammar: imperative (Sie), W-questions Wo?

HW course language verbs + some nouns, new vocabulary list, portfolio

3 Passwort page 8 – 9, giving name, place of origin and phone number in German, Tangram page

3,

Grammar: more W-questions Wo, woher

HW pages 82 – 85

76

4 Die Welt – Alphabet (Tangram) , numbers 10 – 100,

Project: Telephone numbers, age

Grammar: Syntax, more W-questions / yes-no questions

HW page 86 - 87

5 Mitten in Europa - country names, Passwort page 10 – 12, meaning of

Arabic names in German – HW pages

Project: mother tongue, foreign languages

Grammar: Wo, woher, wohin + prepositions, Pronouns ich du er sie es sie

Sie

HW pages 88 - 89

6 Ein Zug in Deutschland - Passwort page 13 – 14 jobs in German, the date in German,

Grammar: simple verb conjugation, + fahren + sprechen change e -- i

HW pages 89 - 90

7 Dialoge im Zug PW p 15 – 16

Name of weekdays and months,

Grammar: wir , ihr , question verb wer; negation : nein, nicht

HW page 91-92

8 Revison and

Midterm Exam

9 Auf Wiedersehen / PW S 16 numbers to 100

Project: business card for the year 2020

Grammar: verb to be / sein, simple future

HW draft project part 1, PW p 94-95

10 Im Deutschkurs PW p 18

Project: family, revision jobs (comparison Germany – Oman)

Grammar: Plural,

HW pages 96 - 97 ,

11 Project: Hobbies

Grammar: Negation

HW pages 118 - 120

12 Bilder aus Deutschland und aus Oman PW p 20 - 21

Project: picture my family / basic words for describing (rechts, oben …)

Grammar: article and plural (systematic)

HW pages 118 - 120

13 Eine Stadt – ein Dorf Passwort page 22 – 26

Project: my home place

Grammar: basic use of adjectives, negation: kein, nicht

HW pages 102 - 109

14 Revison for oral exam / project work deadline for written project

15 Presentation of project (oral exam)

16 Revision for final exam

77

7.


Teaching Method speaking listening

Teaching Media

White board,

PowerPoint, laptop writing rules finding discussion games students course portfolio role plays overhead projector

DVD, CD, short movies radio tapes

Moodle field trip with specific tasks

8.


POINTS

15 %

10 %

5 %

5 %

20 %

45 %

WRITTEN

Midterm Exam

Final Exam (25)

9.

ATTENDANCE

ORAL

Final Exam

(20%)

TERM PAPER

Assignment

CONTINUOUS

Quizzes

Homework, portfolio

Participation, moodle

Course Instructors should keep attendance records. An "absentee warning notice" will be issued if a student is absent for:






• More than 10% of total contact hours for courses with more than 150 total contact hours.

10.


DESCRIPTION



See files in our office

See files in moodle German 1

78



Course File


TOUR 1212

79

1.



Department

Semester / Year

Program Title

Program Code

Course Title

Course Code

Tourism



TOUR

English


Arabic

Tour 1212

Course Type

Pre Requisites

Major Elective

Tour 1211

Teaching Language German

Credit Hours

Teaching Hours

3



15

Total 60

Teaching Weeks

Lecture


12


2.



ARABIC

COURSE

DESCRIPTION

Students will work on securing the basic skills in German they acquired in semester one. The course will concentrate on communicating with German speakers in general and tourism related situations, especially for travelling, hotel and restaurant. Emphasis is placed on pronunciation, building vocabulary and cultural differences between Oman and the German speaking countries.

80

3.

COURSE AIM

This course builds on Tour 1211; revises grammar structures and vocabulary and strengthens confidence to use the language in all four basic language skills. The project of this course integrates project 1. Students prepare three interviews with German speakers in hospitality situations. Furthermore, students talk about Oman in general and learn how to introduce their country in front of German tourists. They learn about cultural differences between Oman and German speaking countries.

4.


In line with CEFR)


of the "Common European Framework of Reference: Learning,

Teaching, and Assessment")


14.

Get a deeper foundation of the German language, esp. speaking and listening skills.

15.

Learn more about the German speaking countries and Europe in general.

16.

Compare Oman’s geographic, economic and cultural key data with Germany, Austria and Switzerland.

17.

Learn strategies that will allow them to function effectively within the tourism and hospitality industry.

81

5.



 to interact in a simple way provided the German speaker talks slowly and clearly and is prepared to help

 to understand sentences and frequently used expressions related to areas of most immediate relevance (e.g. very basic personal and family information, shopping, local geography, employment)

 to understand and use the following new grammar features: separable verbs, sentence structure with two verb parts, modal verbs, accusative and all possessive pronouns

 to describe their daily routine in German language

 to write a fact sheet about Oman and be able answer quotations about their country to German tourists

 to understand and produces all numbers and use measurement units correctly

 to write a short interview in German about specific situations in hospitality situations, like basic information about Oman, Omani food and restaurants

 to write a basic menu for an Omani restaurant

 to explain simple Omani dishes

 to know how to lay a table and know the German words for tableware/crockery and cutlery

 to have small conversations in tourism-related situations: At a hotel, in a café or in a restaurant.

 act out a typical hospitality situation as hosts for German speaking guests and give information about Oman in general

Project : Midterm: Introduce Oman

Fianl: "Omanische Gastgeber" (Omani host)

82

6.


WEEK TOPIC

1 Course outline, basic information about semester 2, repetition semester 1

2 Comparison Muscat and German cities, filling in forms, Passwort page 28

– 29 and 32 – 33

3 Possessive pronouns, verbs for hobbies, Passwort page 34 – 36

4 Separable verbs, role plays, Passwort page 38 – 39

5 Correspondence (letter), separable verbs, Passwort page 40 – 41

6 Accusative, role plays, Passwort page 42, 44 – 46

7 Accusative, "who" / "what", Passwort page 47 – 48

8 Repetition and Midterm Exam

9 Negation with accusative, eating and drinking, Passwort page 49 – 51

10 Modal verbs, use of "man", Passwort page 52 – 53, Tangram page 25 – 26

11 Role play, Themen lesson 3

12 Cultural studies: receiving guests, small talk, talking about Oman

13 Repetition of grammar: revision of verbs, sentence structure and possessive pronouns

14 Repetition for oral exam

15 Repetition for final exam. Presentation of role plays (oral exam)

FINAL EXAM

7.


Teaching Method Teaching Media speaking listening writing rules finding discussion games

8.


POINTS

15 %

10 %

5 %

5 %

20 %

45 %

POINTS

WRITTEN

Quiz

Midterm Exam

Final Exam

WRITTEN

ORAL

Presentation

ORAL

White board,

PowerPoint, laptop

DVD, CD,

Short movies

Radio tapes

Moodle

TERM PAPER

Assignment

TERM PAPER

CONTINUOUS

Participation

CONTINUOUS

83

9.

COURSE RULES

Attendance









10.


DESCRIPTION

German Books Passwort Deutsch 1

German Reference Books



See files 1212 in our office

Moodle, web pages, Goethe-Institute

84



Course File


TOUR 1213

85

1.

COURSE INFORMATION


Department

Semester / Year

Program Title

Program Code

Course Title

Tourism



TOUR


Course Code

Course Type

Pre Requisites


Tour 1213

Major Elective

Tour 1211 & Tour 1212

German

Credit Hours

Teaching Hours

3

Lecture 4




Lectures


2.

COURSE DESCRIPTION


Students will work on securing the basic skills they have learned in semester 1 and 2. The course will concentrate on communication with

German speakers in tourism related situations as well as in other job-related issues, like job interview. More Grammar will be introduced.

Emphasis is placed on speaking, particularly pronunciation, building vocabulary and functioning in work environment.

5

---

Total

Min.

60

Max.

20

---


86

3.

COURSE AIM

Students are able to write simple invitation letters. They will produce a flyer with information about specific parts of Oman’s life in German language and explain it to

German speaking tourists. They can describe in simple words one of Oman’s traditions and talk about their religion in front of a group.

4.

COURSE OBJECTIVES


18.

Get a deeper foundation of the German language, esp. speaking (presenting) and listening skills

19.

Learn to use Grammar as a means of communication

20.

Speak in front of German tourists

21.

Function in an imitated job interview

87

5.


In line with CEFR


of the "Common European Framework of Reference: Learning, Teaching, and Assessment")

After the course, students should be able:

1.

To communicate in simple and routine tasks requiring a simple and direct exchange of information on familiar and routine matters

2.

To talk about their daily routines

3.

To explain and demonstrate Omani hospitality, when receiving guests

4.

To describe the geographic location of their home place or a sight in Oman and give directions how to go/drive there (giving directions)

5.

To write in simple but correct sentences a basic tourist tour through their home town or through

Muscat

6.

To know the German words for forms, colours, and materials of some traditional Omani items, like Oman`s flag, Khanjar, carpets etc.

7.

To talk about Oman using latest results of the 2012 census

8.

To describe a picture related to Oman`s traditions or related to Islam. (Mid-Term)

9.

To explain the five pillars of Islam

10.

To speak in front of German tourists in the Grand Mosque and explain about some basic facts of Oman`s religion

11. To produce a fact sheet for German speaking

visitors of the Grand Mosque

12. To understand and use the following German grammar features: personal pronouns in accusative; simple past of to be, to have, there is; Dative case (where, when); Modal verbs: sollen, dürfen

Project : "Oman at a glance"



Picture description



Tour through the grand mosque

88

6.


WEEK TOPIC

1 Course outline, basic information about semester 3, repetition semester 1 and 2

2 Islam, talking about people and their jobs, Passwort page 56 – 58

3 Accusative, daily activities and duties, Passwort page 59 – 60

4 Past tense "Präteritum Summer training, , Passwort page 61

5 ", , Passwort page 62 – 63

6 Past tense "Präteritum, how to start and end oral presentation, clothes in

Oman, Passwort page 66

7 Past tense "Perfekt", correspondence (invitation letter), Passwort page 68

– 70

8 Repetition and Midterm Exam

9 Past tense "Perfekt", architecture of Grand Mosque, Passwort page 71 –

72

10 Past tense "Perfekt", daily routines of a muslim, Passwort page 73 – 74

11 CV, applying for scholarship, Passwort page 76 – 77

12 Dative, ask for and give time, Omani hospitality, Passwort page 78

13 Dative, weather in Oman and Europe

14 Repetition for oral exam

15 Presentation of project (oral exam)

16 Repetition for final written exam.

FINAL EXAM

7.


White board, laptop (powerpoint, listening exercices, short movies), LCD, CD´s, radio tapes

All of the below.

8.


POINTS

15 %

20 %

15 %

10 %

20 %

20 %

WRITTEN

Quiz

Midterm Exam

Final Exam

ORAL

Presentation

TERM PAPER

Assignment (flyer)

CONTINUOUS

Course work &

Moodle

89

9.

ATTENDANCE

Course Instructors should keep attendance records. An "absentee warning notice" will be issued if a student is absent for:






• More than 10% of total contact hours for courses with more than 150 total contact hours.

10.


DESCRIPTION



See files in our office

See files on our computer, moodle German 3

90



Course File


TOUR 1214

91

1.



Department

Semester / Year

Program Title

Program Code

Course Title

Course Code

Tourism



TOUR

English


Arabic

Tour 1214

Course Type

Pre Requisites

Major Elective

Tour 1211, Tour 1212 & Tour 1213

Teaching Language German

Credit Hours

Teaching Hours

3



15

Total 60

Teaching Weeks

Lecture



2.



ARABIC

COURSE

DESCRIPTION

Students will practice and prepare for communicating with German speakers in a wide range of tourism related situations. New themes will cover especially hospitality and tourism operations. Grammar will be revised and dealt with in more detail and a few new Grammar topics will be introduced. Emphasis is placed on giving students confidence in speaking and understanding German language areas of most immediate relevance (e.g. personal and family information, building vocabulary and functioning in work environment, studies, training, employment, facts about Oman comparing with German speaking countries.

92

3.

COURSE AIM

Students are prepared for being able to know the relevant vocabulary and grammar in order to present themselves in a job interview, to write a CV in German language and act and react in different tourism related situations in German language.

4.


22.

Basis Users (A.2.1 of the “Common Eurean Framework of Reference> Learning,

Teaching, and Assessment”)


For those students revise and get a deeper foundation to be able to achieve the following in the 4 core skills:

Listening: Students can understand phrases and the highest frequency vocabulary related to areas of most immediate personal relevance and basic tourism situations (e.g. in a restaurant, hotel, shopping, employment). They can catch the main point in short, clear, simple messages and announcements and summarize them in English.

Reading: Students can read short, simple texts. They can find specific, predictable information in simple everyday material such as advertisements, prospectuses, menus and timetables and they can understand short simple personal letters and basic tourism correspondence (e.g. booking).

Speaking: Students can communicate in simple and routine requiring a simple and direct exchange of information on familiar topics and more frequent tourism activities

(e.g. solving simple problems in hotel, restaurant, and airport in direct tourism activities

(e.g. solving simple problems in hotel, restaurant, and airport in direct tourist contact / role playa). They can use a series of phrases and sentences to describe in simple terms their family and living conditions in Oman, their educational background and answer questions in a job interview. Students can receive and guide guests or tourists.

Writing: Students can write short, simple notes, messages and letters relating to work situations in hotel or restaurant (e.g. applying for job letter - telephone notices, messages). They can write short simple personal letters and e-mails, for example thanking someone for something.

93

5.




of the "Common European Framework of Reference: Learning, Teaching, and Assessment")

After the course, students should be able:



To get a clear picture of career opportunities in the German speaking countries



To function well in a simulated job interview in German language



To talk about themselves and their education and to answer relevant questions occurring during job interviews



To use the essential basics to apply for a job, a summer training place and a scholarship

 to work with German speaking customers in Oman for their second internship



To go for a summer training to Germany



To understand sentences and frequently used expressions related to areas of most immediate relevance (e.g. personal and family information, local geography of

Oman, education, employment)



To communicate in routine tasks requiring a simple and direct exchange of information on familiar and routine matters



To describe in simple terms aspects of their background, immediate environment and matters in areas of tourism and hospitality in Oman



To understand and use the following German grammar features: future tense, modal verbs; demonstrative pronouns, past tenses and the form and use of dative

(for personal pronouns and with prepositions).



Project : Midterm



Oral: Making an interview with a German speaker



Written: Writing a report about the interview.



Project : Final:



Oral: Making a job interview in German language



Written: writing a CV

94

6.


WEEK

1 Add and drop

2 Revision past 3 semesters

TOPIC

3 Writing invitations and a tour-programs for tourists

4 Describe what they did using the past tense.

5 CV and job interview, application for internship and scholarship

6 Making an interview with German speakers and writing a report about the person.

7 Revision for midterm exam

8 Writing a job application and midterm exam

9 Describing a hotel and a hotel room

10 Dialogs in a hotel and in a restaurant

11 Writing different kinds of letters and e-mails: a letter with questions, a job application ...

12 Correspondence: making appointments, shifting appointments, cancelling appointments

13 Understand the arrival and departure boards at an airport or trainstation.

14 Final oral project

15 Revision for written exam

7.


Teaching Method Teaching Media speaking listening writing rules finding discussion games

8.


POINTS WRITTEN ORAL

15 %

15 %

5 %

5 %

20 %

40 %

Quiz

Midterm Exam

Final Exam

Presentation

White board,

PowerPoint, laptop

DVD, CD,

Short movies

Radio tapes

Moodle

TERM PAPER

Assignment

CONTINUOUS

Participation

95

9.

COURSE RULES

Attendance









10.


DESCRIPTION

German Books Passwort Deutsch 1,2



Schritte International 1,2

See files 1214 in our office


96



Course File


TOUR 1215

97

1.

COURSE INFORMATION


Department

Semester / Year

Program Title

Program Code

Course Title

Tourism



TOUR


Course Code

Course Type

Pre Requisites


Tour 1215

German language course

Tour 1211, Tour 1212, Tour 1213 & Tour 1214

German

Credit Hours

Teaching Hours

3

Lecture 4




Lectures


2.

COURSE DESCRIPTION


Students will practice and prepare for communicating with German speakers in a wide range of tourism related situations. New themes will cover especially hospitality and tourism operations. Grammar will be revised and dealt with in more detail and new

Grammar topics will be introduced. This semester more emphasis is placed on writing and reading correspondence related to tourism

(forms, email, questionnaires, programs)

Speaking skills are still of high priority.

Total

Min.

---

60

Max.


---

98

3.

COURSE AIM

Students can gain confidence in a wider range of topics in tourism. Their command of grammar shall facilitate their communication.

4.

COURSE OBJECTIVES

Basis Users ( A.2.1


Teaching, and Assessment") In line with CEFR

For this students revise and get a deeper foundation to be able to achieve the following in the four core skills and one additional skill:

Listening : Students can understand phrases and the highest frequency vocabulary related to areas of most immediate personal relevance and basic tourism situations (e.g. in a restaurant, hotel, shopping, employment). They can catch the main point in short, clear, simple messages and announcements and summarize them in English.

Reading : Students can read short, simple texts. They can find specific, predictable information in simple everyday material such as advertisements, prospectuses, menus and timetables and they can understand short simple personal letters and basic tourism correspondence (e.g. bookings).

Speaking : Students can communicate in simple and routine tasks requiring a simple and direct exchange of information on familiar topics and more frequent tourism activities (e.g. solving simple problems in hotel, restaurant, and airport in direct tourist contact / role-plays). They can use a series of phrases and sentences to describe in simple terms their family and living conditions in

Oman, their educational background and answer questions in a job interview. Students can receive and guide guests or tourists.

Writing : Students can write short, simple notes and messages relating to work situations in hotel or restaurant (e.g. telephone notices, messages). They can write short simple personal letters, for example thanking someone for something.

Interaction: Students can act in standard communication situations and react adequately.

99

5.


This course builds on Tour 1211, 1212, 1213, 1214. It revises grammar structures and vocabulary and works on perfecting the understanding and use of language structures.

The project of this course integrates projects 1, 2, 3 and 4.

At the completion of this course, students are able:



To conduct an interview with German speakers



To know more about preferences of Germans with regard to sustainability and expectations in life



To prepare a questionnaire resp. feedback form



To conduct a survey about satisfaction with a tourist institution (attraction,

ROHM, Adventure Sport Centre etc) with German speaking tourists in that place



To present an overview of touristic activities in Oman in general, pick two and explain them in more details



To explain a tour program to German speaking tourists



To give directions for the way and to give clear instructions about meeting times and places



To understand and use the following German grammar features: Perfekt tense, infinitive with “zu”, dative with verbs), passive voice, causal clauses, preposition changes (Wechselpräpositionen: Dative, Accusative)



To use certain speaking tools in different situations but same structure (e.g. give reasons, explain why, suggest sth., express opinions, agree and disagree)

Midterm Project : Oral – interviews at ROHM with German speaking guests

Written – feedback form for the Sultan Grand Mosque

Final Project: Oral – Presentation about Tourism in Oman

Written – Report on interviews conducted at the ROHM

100

6.


WEEK

1

2

Add and Drop

Revision past 4 semesters

3

4

5

6

7

8

Types of tourism

TOPIC

Correspondence: Emails, Preferences of German tourists

Types of tourism

Questionnaires feedback forms, Revision for midterm exam field trip Midterm exam

9 Needs of tourist, solving problems

10 Intercultural Training

11 The future of Oman’s hotels

12 Situations in a restaurant

13 Travel and transportation

14 Revision and project evaluation, feedback for tourist interviews

15 Final oral project Revision for written exam

7.


Teaching Method speaking listening writing rules finding discussion games interaction

Teaching Media

White board, powerpoint, laptop overhead projector

DVD, CD, short movies moodle field trip with specific tasks

8.


POINTS

WRITTEN

Quiz

Midterm Exam

Final Exam

ORAL

Presentation

TERM PAPER

Assignment

CONTINUOUS

Participation

20 %

20 %

10 %

5 %

15 %

20 %

101

9.

COURSE RULES

Attendance









10.


German Books

DESCRIPTION

Passwort Deutsch 2



see file TOUR 1215 fall 2014 in office


102



Course File


TOUR 1216

103

1.



Department

Semester / Year

Program Title

Program Code

Course Title

Course Code

Tourism



TOUR

English

German for Tourism 6

Tour 1216

Arabic

Course Type

Pre Requisites


German language course

Tour 1211, Tour 1212, Tour 1213, Tour 1214 & Tour

1215

German

Credit Hours

Teaching Hours

3



15

Total 60

Teaching Weeks


Lecture


2.



Students will practice and prepare for communicating with German speakers in a wide range of tourism related situations.

Grammar will be revised and dealt with in more detail. Few new Grammar topics will be introduced.

Students are also taught how to pass on information both to German speaking tourists, as well as to Omani learners of German language. Students are prepared to demonstrate the results of 6 semesters of German in a final oral project as well as in oral and written exams covering all 6 semesters including their graduation project. Students will be communicating with native German speakers.

104

3.

COURSE AIM

Students will gain confidence in a wider range of situations. Their command of grammar shall facilitate their communication. Students will be enabled to pass on knowledge gained in the course to others and communicate with native German speakers.

4.


Basis Users ( B 1.1


Teaching, and Assessment") In line with CEFR

Students revise and get a deeper foundation to be able to achieve the following in the 4 core skills:

Listening : Students can understand phrases and the highest frequency vocabulary related to areas of most immediate personal relevance and basic tourism situations (e.g. in a restaurant, hotel, shopping, employment). They can catch the main point in short, clear, simple messages and announcements and summarize them in English.

Reading : Students can read medium sized, simple texts. They can find specific, predictable information in simple everyday material such as advertisements, prospectuses, menus and timetables and they can understand short simple personal letters and basic tourism correspondence

(e.g. bookings).

Speaking : Students can communicate in simple and routine tasks requiring a simple and direct exchange of information on familiar topics and more frequent tourism activities (e.g. solving simple problems in hotel, restaurant, and airport in direct tourist contact / demonstrated in roleplays). They can use a series of phrases and sentences to describe in simple terms their family and living conditions in Oman, their educational background and answer questions in a job interview.

Students can receive and guide guests or tourists. Students can teach basic structures and vocabulary to beginner learners of German.

Writing : Students can write short, simple notes and messages relating to work situations in hotel or restaurant (e.g. telephone notices, messages). They can write short simple personal letters, for example thanking someone for something or inviting people.

Students are prepared for their final course-leaving examination. For this they need to be able to know the relevant vocabulary and grammar in order to present themselves in a job interview and in different tourism related situations, speaking about some of Oman’s tourism attractions, and function in role plays simulating work situations in hotels and tourism institutions.

105

5.





To explain about their studies to German speakers



To receive telephone calls and provide booking service in hotel and restaurant



To give services in money exchange and rent-a-car situations



To explain about new tourism developments in Oman



To give directions for the way and to understand and give clear instructions about meeting times and places, cancelling and rearranging meetings



To understand and use the following German grammar features: adjectives before nouns, infinitive with “zu”, dative with verbs), passive voice, causal clauses, future tense, conjunctive 2



To gradually move from simple sentences to more complex texts, using text connectors.

Project : "Passing on information in tourism related matters"

106

6.


WEEK TOPIC

1 Add and Drop - Arranging and rescheduling appointments

2 Revision of past 5 semesters PW Le 7, 8 W

3 Giving advice to travellers – 3-Ländereck, understanding and explaining maps – PW Le 9 / Grammar: Comparisons: Comparative, Superlative

4 New tourist developments - services in Omani resorts, correspondence

Grammar: Prepositions with Dative, pronouns in Dative (W)

5 Giving services in a hotel, making reservations, solving small problems

Grammar: use of pronouns in Accusative and Dative with verbs and prepositions

6 Role plays in hotel, restaurant: making reservations and changes,

Taking about students’ graduation projects

Grammar: Revision modal verbs (PW Le 8) welcher, welche,…

7 Situations in a hotel, making appointments,

Reading and Writing: Passing on information, correspondence

Grammar: Revision “Wechselprepositions” (PW Le 8. 9)

8 Revision for midterm exam – oral and written midterm

Oral: Speaking about studies and graduation project

9 Role plays: Rent a Car

Picture description: hotel facilities

Grammar: infinitive with zu - making suggestions

10 Role plays: Money exchange,

Revision: Picture description – desert resort

Grammar: Revision Conjunctive 2

11 Role plays: Solving small problems on route

Picture description: Wadi, mountains, beach

Grammar: Past tenses of modal verbs (PW Le 10)

12 Role play: Revision / religion, mosque

Picture description: Mosque

Grammar: main and subordinate clauses, (PW Le 12)

13 Role play: Solving problems, giving advice, passing on information about

Oman Attractions in Muscat,

Grammar: Revision comparison, past tenses, weil, ob, dass, infinitive zu

14 Role play: Telling visitors about their studies and graduation projects

Picture description: a picture or chart from graduation project

Grammar: Revision

15 Final Oral exam role plays, picture description deadline: final project

16 Revision for Written exam

107

7.


Teaching Method speaking listening

Teaching Media

White board,

PowerPoint, laptop writing rules finding discussion games role plays interviews with native speakers field trip with specific tasks overhead projector

DVD, CD, short movies radio tapes

Moodle

8.


POINTS

WRITTEN ORAL TERM PAPER CONTINUOUS

15 %

15 %

5 %

5 %

20 %

40 %

Quiz

Midterm Exam

20 Final Exam

Presentation

20 Oral final

Assignment

Participation

9.

COURSE RULES

Attendance









10.


German Books

DESCRIPTION

Passwort Deutsch 2



Roleplays see file Tour 1216 in office


108

تيعاوتجلاا مىلعلاو بادلآا تيلك

تحايسلا نسل

رزمولا فله

تفايعلاو تحايسلا ييًاىلو ثاعيزشت

2101 حايس

109


2

يزيمجنإ

بلاطمل

عومجملا

ىصقلأا ددعلا

01

)

)

ةيعامتجلاا مومعلاو بادلآا

ررقملا نع ةماع تامومعم

ةحايسلا

ةحايسلا جمانرب

حايس

.

0

ةيمكلا

مسقلا

يميداكلأا ماعلا / يساردلا لصفلا

جمانربلا مسا

جمانرب لا زمر

يبرع

ررقملا مسا

ةفايضلاو ةحايسلا نيناوقو تاعيرشت

2101 حايس

مسق بمطتم

دجوي لا

ررقملا مقرو زمر

ررقملا ةي عون

ةقباسلا تابمطتملا

ايعوبسأ

ايعوبسأ

( 2

( دجوي لا

ةيبرعلا

2


يرظن لا

/ يقيبطت لا

سيردتلا ةغل

ةدمتعملا تاعاسلا

ةيسيردتلا تاعاسلا

25

-

بلاطمل ىندلأا ددعلا

5

-

ةيسيردتلا عيباسلأا ددع


يرظنلا

/ يقيبطتلا

ةيزيمجنلإا ةغملاب ف يصوتلا

) ةيزيمجنلإاو ةيبرعلا ةغملاب( ررقملا فيصوت .

2

ةيبرعلا ةغملاب فيصوتلا

ةيساس لأا ميىافملا ىمع بلاطلا علاطإ ىلإ ررقملا اذى فديي

،يقدنفلاو يحايسلا رامثتسلاا لاجم يف تاعيرشتلا ةيمىأ ،تاعيرشتمل

لمعمل ةمظنملا ةيلودلا تاعيرشتلا ،وتيمىأو يعيرشتلا يعولا

ةنطمس يف قدانفلاو ةحايسلا ةعانصل ةمظنملا تاعيرشتلا ،يحايسلا

.ايب ةطبترملا نيناوقلاو ةيحايسلا لامعلأل صيخرتلا بيلاسأ ، نام ع

.

رفسلا بتاكمو ،ناريطلا تاكرش تامازتلاو قوقحو ،ءلازنلا قوقحو

ررقملا نم )ةياغلا( فدهلا .

0

.

ملاعلاو نامع ةنطمس يف قدانفلاو ةحايسلا ةعانصل ةمظنملا تاعيرشتلا و نيناوقلاب فيرعتلا

110

ررقممل ةيعرفلا فادهلأا .

4

تاسسؤملا هذى تامدخ يمدختسم كلذكو قدانفلاو ،معاطملا ،

:نم بلاطلا نيكمت ىلإ ررقملا اذى فديي

تاعيرشتمل ةيساس لأا ميىافملا

رفسلا بتاكم ،ناريطلا تاكرش تامازتلاو قوقح

ىمع فرعتلا

ايب ةطبترملا نيناوقلاو ةيحايسلا لامعلأل صيخرتلا بيلاسأ ىمع فرعتلا

ىمع فرعتلا

-

-

-

ررقملا تاجرخم .

5

نامع ةنطمس

:ةيلاتلا بناوجلاب ملأ دق بلاطلا نوكي ررقملا ةياينب

يحايسلا لمعمل ةمظنملا ةيلودلا تاعيرشتلا

يف قدانفلاو ةحايسلا ةعانصل ةمظنملا نيناوقلاو تاعيرشتلا

-

-

)ررقملا ةعيبط بسح ىمع عيزوتلا ليدعت نكمي( ةيساردلا عيباسلأا ىمع تايوتحملا عيزوت

ىوتحملا

.

6

عوبسلأا مقر

ومويفمو نوناقلا ةيرظن

ةينوناقلا ةدعاقلا صئاصخ

ةيعامتجلاا دعاوقلاو ةينوناقلا دعاوقلا

)ماعلا نوناقلا عورف – صاخلاو ماعلا نوناقلا( وعورفو نوناقلا ماسقأ

نوناقلا – يلاملا نون اقلا يرادلاا نوناقلا – يروتسدلا نوناقلا

يوجلا نوناقلا – يرحبلا نوناقلا – يراجتلا نوناقلا – يندملا نوناقلا

ماعلا فصتنم رابتخا – ةينوناقلا دعاوقلا

ةينوناقلا دعاوقلا قيبطت

نامع ةنطمس يف ةيحايسلا تاعيرشتلا

يقدنفلاو يحايسلا لمعمل ةمكاحلا تارارقلاو ح ئاوملاو نيناوقلا

ةحايسلا نوناقل ةيساسلاا ئدابملا

ةمماكتملا ةيحايسلا تاعمجملا يف تاراقعلا كممت ماظن

ةحايسلاو رفسلا بتاكم ميظنت

يحايسلا لقنلا ميظنت

ةعجارمو ةماع تاشقانم

ميمعتلا ايجولونكت

.ةيتوبكنعلا ةكبشلا ىمع ةمصلا تاذ ةينورتكللإا عقاوملا 

1

2

3

4

5

عوبسلأا

عوبسلأا

عوبسلأا

عوبسلأا

عوبسلأا










15 عوبس لأا

ميمعتلا ايجولونكتو سيردتلا بيلاسأ .

7

سيردتلا بيلاسأ

ةيميصفتلا ضورعلا 

111

)لصاوتم( ةكراشملا ةيثحب ةقرو

فصولا

يوفش يريرحت

ميوقتلاو مييقتلا

تاجردلا

.

8

01

21

01

01

ررقممل ةماع دعاوق .

9

.بلاطلا عيمجل يرابجإ ةيرظنلاو ةيممعلا تارضاحملا روضح

بايغلاو روضحلا





.ةعاس

:نع بيغت ام اذإ بايغلاب راذنإ ىمع بلاط لصحي

51 نع ةيسيردتلا ايتاعاس لقت يتلا تاررقممل ةيسيردتلا تاعاسلا عومجم نم % 01 نم رثكأ 

.رثكأ وأ ةعاس 51 اييف سيردتلا تاعاس عومجم يتلا تاررقممل ةيسيردتلا تاعاسلا عومجم نم % 1 نم رثكأ 

برريغت اررم اذإ ) FW /س رررى( ريدررقت عررم ررررقملا يررف ابررسار ررربتعيو ببرريغتلا ببررسب بوررسر راررطخإب رررب ررررقملا نررم بررلاطلا مرررحي



.ةعاس 51 نع ةيسيردتلا ايتاعاس لقت يتلا تاررقممل ةيسيردتلا تاعاسلا نم % 21 نم رثكأ 

:نع

.ةعاس 011 و 51 نيب ةيسيردتلا ايتاعاس عومجم يتلا تاررقممل ةيسيردتلا تاعاسلا نم % 01 نم رثكأ

.ةعاس 011 ةيسيردتلا ايتاعاس زواجتت يتلا تاررقممل ةيسيردتلا تاعاسلا نم % 01 نم رثكأ





)رداصملاو عجارملا( ةيميمعتلا داوملا .

01

ةيبرعلا ةغملاب ةيساسأ عجارم

ةيزيمجنلإا ة غملاب ةيساسأ عجارم

تاركذملا / تارضاحملا

ةصصختملا بيولا تاحفص / ةينورتكل إ داوم

112



Course File

RESEARCH PLANNING IN TOURISM AND

HOSPITALITY

TOUR 2041

113

1.

COURSE INFORMATION


Department

Program Title

Program Code

Course Title

Course Code

TOURISM



TOUR

Research Planning in Tourism and Hospitality

تفايعلاو تحايسلل ث ىحبلا ػيطخت

TOUR2041

Course Type

Pre Requisites

Department requirement

FP, TOUR 1001, TOUR 1060 & TOUR 1080

Teaching Language English

Credit Hours

Teaching Hours

3

Lecture 45

Practical/Fieldwork -

----- Teaching Weeks

Lecture



Total

Min.

-

-

45

Max.

-

-

114

2.

COURSE DESCRIPTION


This course is a preliminary course for all the students enrolled in the Tourism Department. Conducting research is not only an essential part of the students' academic life, but it is also a vital part for all those who are working in the tourism industry. Most of those working in tourism will come to a situation where they need to conduct a research related to their business. Research is not always a piece of scientific thesis, but it could also be required for a daily decision-making process or for writing a proper report about any subject.

This course aims to provide the students with basic background about tourism research theories and, more importantly, a well-built base in research applications. After going through the course, students should be able to understand the actual meaning of conducting a research not only for the academic life but also for the actual career life. Then by the end of this course, students are expected to understand fundamental theories of research leading to enable students to conduct a preliminary research project,

،خؽب١رغٌا ُرغمث ٓ١ٍغرغٌّا ةلارطٌٍ خرِبٌٙا خر٠ذ١ّٙزٌا داسشرمٌّا ذرؽا سشرمٌّا ازر٘ شرجزع٠

ظمف خ١ّ٠دبولأا تٌبطٌا حب١ؽ ِٓ ب١عبعأ اءضع ظ١ٌ خ١ٍّعٌا دبعاسذٌا ٚ سٛؾجٌا ءاشعأف

َٛرم٠ برِ اشر١ضىف .خؽب١رغٌا برطل ٟرف خرٍِبع حٛرمو ٗرٌ خجرغٌٕبث ٞٛر١ؽ ءضرع برض٠أ ٛر٘ ًث

سبرؾثلأبف ،ٌُٙبرّعأث خٍرص دار خر١ٔاذ١ِ سٛؾث ٚ دبعاسد ءاشعأث خؽب١غٌا ٟف ٓ١ٍِبعٌا

َبرِٙ ٓرِ ٟرعبعأ ترٔبع ْٛرىر ٓرِ اشر١ضو بٙٔأ ًث خ١ٍّع خؽٚشطأ ِٓ ءضع بّئاد ذغ١ٌ

هررٍر ٟررف داساشررمٌا ربررخرا خرر١ٍّعٌ بررّعد هررٌر ٚ خ١ؽب١ررغٌا دبررعبطمٌا فررٍزخّث ٓ١ٍِبررعٌا

ش٠سبررمزٌا خررثبز و ًّررشر ٟؽب١ررغٌا ًررّعٌا ٟررف خٍ١ررصلأا ءاضررعلأا ذررؽا ْأ بررّو ،دبررعبطمٌا

ٟرف ًِبعٌا ٍُ٠ ْأ ٌٝإ طبزؾر َبِٙ بٙع١ّع ٚ دب٘بغرلاا علٛر ٚ قٛغٌا ً١ٍؾر ٚ خ١ٍّعٌا

ٝرٌإ ٟرعاسذٌا سشرمٌّا ازر٘ ٝعرغ٠ ازر٘ ٍٝع .ُ١ٍغٌا ٍّٟعٌا شؾجٌا ظعأث خؽب١غٌا بطل

ٚ خؽب١رغٌا برطل ٟف خ١ٍّعٌا سٛؾجٌا ءاشعلأ خِصلاٌا خ١ٍّعٌا فسبعٌّبث ةلاطٌا ذ٠ٚضر

ٚ ت١ٌبرعأ ٚ خرفٍزخٌّا خ١ضؾجٌا داٚدلأا ٚ داءاشعلإا ٚ ذعاٛمٌبث ُٙف٠شعر ي لاخ ِٓ هٌر

هٍر َاذخزعا ٍٝع ٍّٟع شؾث ءاشعإ يلاخ ِٓ ةلاطٌا ت٠سذر عِ ،بِٙاذخزعا ٟعاٚد

.ٍّٟع ًىشث فسبعٌّا which can be applied to the Omani tourism industry.

However, the course could be described as a practical more than theoretical course as most of the course aspects will be mainly discussed in the context of case studies.

3.

COURSE AIM

The essential aim of this course is to address the issue or research broadness, where students should understand that research theories and practices are widely changeable and elastic. In this context, students will be encouraged to be creative and to be able to grape ideas, knowledge and data by themselves. Accordingly, students will be taught about the issue of “long life learning” and its special importance for research.

115

4.

COURSE OBJECTIVES

At the conclusion of this class, students should be able to:

- Understand the philosophical rules and backgrounds of scientific researches.

- Recognize the basics of conducting scientific researches.

- Differentiate between alternative styles and approaches of scientific research in tourism and hospitality.

- Develop proper skills in conducting sound scientific researches related to Omani tourism and hospitality.

- Apply “long life learning” concept.

5.


At the completion of this class, students should be able to:

- To successfully develop a scientific research based on tourism research basics.

- To understand and differentiate between different concepts related to research.

- To develop student’s general knowledge about scientific research.

116

6.


WEEK

1 Introduction to class

Introduction to research

TOPIC

2 Theoretical paradigms and Tourism research

Steps of research process

3 Methodology

Research design and methods

4 Literature review

Workshop (how to search for paper – how to critically read papers)

5 Sampling – Research proposal

Class discussion (Idea overview, Proposal) – QUIZZ 1

6 Research structuring * proposal submission

Data gathering 1

7 Data gathering 2

MIDTERM EXAM

8 Ethical Considerations – Data Analysis

Workshop (data analysis software)

9 Conclusions - Recommendations – Further research

Referencing – Workshop (referencing) - QUIZZ 2

10 Class Workshops

11 Class Workshops

12 Class Workshops * Report submission

13 Presentations

14 Presentations

15 Presentations

7.


Teaching Method

Lectures, discussion, exercises

8.


POINTS

25

10

10

15

40

WRITTEN

Mid-term

Quiz 1

Quiz 2

Teaching Media

Computer, LCD, Moodle

ORAL

Presentation

TERM PAPER

Report

CONTINUOUS

117

9.

COURSE RULES

Attendance








10.


DESCRIPTION

Coles, T., Duval, D., and Shaw, G., 2013.

Student’s guide to writing dissertations and thesis in tourism studies and related disciplines.

Jones, I, Lorraine, B., and Holloway, I., 2013.


Qualitative Research in Sport and Physical

Activities.



NONE

Hand-outs given in the class

118



Course File

TOURISM RESOURCES IN OMAN

Tour 2050

119

1.



Department

Semester / Year

Program Title

Program Code

Course Title

Course Code

TOURISM



TOUR

English

TOURISM RESOURCES IN

OMAN

TOUR 2050

Arabic

ىاوع يف تحايسلا ثاهىمه

Course Type

Pre Requisites


FP, TOUR 1001, TOUR 1060 & TOUR 1080

Teaching Language ENGLISH

Credit Hours

Teaching Hours

3



15

Total 45

Teaching Weeks

Lecture



2.


ARABIC COURSE DESCRIPTION ENGLISH COURSE DESCRIPTION

This course aims to study tourism natural, cultural and contemporary resources in Oman. Some of the most important natural resources to be included in this course are natural reserves, geological characteristics, marine environment and major environmental attractions in Oman such as al-Jabal al Akhdar , and Jabal Shams, al-Sharqiyah Dunes.

Some of the major historical heritage resources to be presented in this course are World Heritage Sites forts and castles, and tangible heritage in Oman.

Also, the course is designed to introduce some of the present contemporary resources such as the

Grand Mosque, the Grand Mosques and museums in

Oman. Briefly, the course will discuss major issues facing the investment of various tourism resources in Oman.

خ١ع١جطٌا ْبّع ٟف خؽب١غٌا دبِٛمِ خعاسد ٌٝإ سشمٌّا از٘ فذٙ٠

خ١ؽب١غٌا دبِٛمٌّا ُ٘ا ِٓ .ْبّع خٕطٍع ٟف حشصبعٌّاٚ خ١فبمضٌاٚ

دبّغٌاٚ خ١ع١جطٌا دب١ّؾٌّا سشمٌّا بٌٙ ضشعز١ع ٟزٌا خ١ع١جطٌا

خ١ئ١جٌا خ١ؽب١غٌا كطبٌّٕا شضواٚ خ٠شؾجٌا حب١ؾٌاٚ حض١ٌّّا خ١عٌٛٛ١غٌا

بّو .خ١لششٌا يبِسٚ ظّش ًجعٚ شضخلأا ًجغٌا ًضِ ػب١غٌٍ بثزع

ٟف ّٓضززع ٟزٌا ٟخ٠سبزٌا س اشزٌا شصبٕع ُ٘ا ِٓ بضعث ْأ

ش١غ ساشزٌاٚ ْٛصؾٌاٚ لامٌاٚ ٌّٟبعٌا ساشزٌا علاِٛ سشمٌّا

ُ٘ا ٌٝإ

اشثٚلأا

سشمٌّا ٟف قشطزٌا ُز١ع هٌزٌ خفبضلإبث .خٕطٍغٌا ٟف ٞدبٌّا

سادٚ شجولأا عِبغٌ ا ٚ فؽبزٌّبو حشصبعٌّا خ١ؽب١غٌا علاٌّٛا

خ١ؽب١غٌا دبِٛمٌّا ٟف سبّضزعلاا ٗعاٛر ٟزٌا دب٠ذؾزٌا ُ٘ا .خ١ٔبطٍغٌا

.سبصزخبث بٙزشلبِٕ ُز١ع خٕطٍغٌٍ

120

-

3.

COURSE AIM

Make students aware of the main tourism natural and cultural resources in Oman.

- Raise the recognition about the challenges facing the development of tourism resources in Oman

4.




Awareness of tourism resources in Oman particular major natural and cultural resources.



Well knowledge about the government and non-governmental institutions responsible for tourism resources management and development in Oman



Ability to pinpoint main tourism niche markets in Oman.

5.


5.

Students will be aware about major tourism natural and cultural resources in the

Sultanate of Oman.

6.

Students will be aware of those institutions (governmental and nongovernmental) responsible for managing and developing tourism resources in

Oman.

7.

Students will be able to define and classify potential tourism markets/segments coming to Oman.

8.

Student will realise major challenges facing the development of tourism resources in Oman.

6.


WEEK TOPIC

1 Introduction to the Course

2 Tourism resources, definitions, classifications, niche tourism, WHS

3 Natural resources in Oman 1

4 Natural resources in Oman 2

5 Cultural resources in Oman 1

6 Review and Mid –Term Exam

7 Cultural Resources in Oman 2

8 Contemporary tourism attractions in Oman 1

9 Contemporary tourism attraction in Oman 2

10 Governmental Institutions in Oman and tourism resources

11 Issues in tourism resources in Oman 1

12 Issues in tourism resources in Oman 2

13 Presentations

14 Presentation

15 Discussion and Review

16 FINAL EXAM

121

7.


Teaching Method



Lecturing






Case Studies



Guest Speakers

Teaching Media



YouTube



Moodle

8.


POINTS

10

15

25

50

WRITTEN

Midterm Exam

Final Exam

ORAL

Presentation

TERM PAPER CONTINUOUS

Participation

9.

COURSE RULES

Attendance









122

10.


DESCRIPTION

English Reference Books Birds in Oman

Forts and Castles in Oman

Geology of Oman

Caves in Oman

Arabic Reference Books ىاوع يف جلافلأا ماظً

-

ىاوع يف ىىصحلاو علاملا

-

ىاوع يف تيفزحلا ثاعاٌصلا

ىاوع تيجىلىيج



Available on the Moodle

-

YouTube documentary films: geology of Oman, Wukan village, the Green

Mountain, Birds in Oman, Caves in

Oman, Bedouin lifestyle, life in

Dhafar Mountain.

Websites: e.g. Ministry of Tourism,

Ministry of Heritage, Ministry of

Environment, Ministry of

Municipalities, Public Authority for

Craft , UNESCO World Heritage

Sites

E-journals: www.wejhatt.com

123



Course File

HOSPITALITY MANAGEMENT

TOUR 3201

124

1.

COURSE INFORMATION


Department

Semester / Year

Program Title

Program Code

Course Title

Course Code

Tourism



TOUR

Arabic

ةفايضلا ةرادإ

Tour 3201

English

Hospitality Management

Course Type

Pre Requisites

Specialization Requirement

TOUR 2050


Credit Hours

Teaching Hours

3


Practical/Fieldwork -- (Weekly)

15

Total 45

Teaching Weeks



Lecture


2.

COURSE DESCRIPTION


This module introduces the learners to the knowledge, skills and competences necessary for the effective management within the context of the business of

Hospitality.


داسبٌّٙاٚ فسبعٌّبث تٌبطٌا ُعد ٌٝا سشمٌّا از٘ فذٙ٠

دبغعؤّث خٍعبفٌا حسادلاا يبغِ ٟف ذعبغر ٟزٌا داسذمٌاٚ

.خفب١ضٌا

3.

COURSE AIM

The aim of this course is to develop the key understanding of managing in the hospitality sector, particularly in relation to people, facilities, and the business resource.

125

4.

COURSE OBJECTIVES

To provide students with the ability to:



Explain the relation of lodging and food and beverage operations to the travel and tourism industry.



Describe the scope of the travel and tourism industry and its economic impact on the local, national, and international levels.



Identify the principles, functions, and practices of management.



Compare and contrast the effects of franchising, management contracts, referral organizations, independent and chain ownership, and condominium growth on the industry.



Identify the general classifications of hotels and describe the most distinctive features of each.



List the common divisions or functional areas of hotel organization (rooms, food and beverage, engineering, marketing and sales, accounting, human resources, and security) and explain the responsibilities and activities of each.



List and explain the major classifications of food services, beginning with the distinction between commercial and institutional operations.

5.


Upon completion of this course the student will be able to:



Recognize current management issues relevant to hospitality.



Identify the principles, functions, and practices of management.



Identify various types of organizational structures.



Describe motivation and leadership theories and the practical application of these in the workplace.

126

6.


WEEK TOPIC

1 Special Terms and Definitions

2 The Hospitality Industry - The Importance of Hotels - Classification of

Hotels

3 Market Segmentation

4 Service - Managing Consumer Expectations

5 Handling Customer Complaints / Quality Management

6 Experience Economy / The Evolution of Management Theory

7 ASSIGNMENT / MIDTERM EXAM

8 Managers - Management Functions and Leadership

9 Organizations

10 Managing People / ASSIGNMENT

11 Business Affiliations

12 Rooms Division

13 Foodservice Industry / Meal Experience / The Food and Beverage

Department

14 Hotel Departments / PRESENTATIONS

15 REVISION

FINAL EXAM

7.


Teaching Method



Lecturing






Practical applications



Assignments

8.


POINTS

10

20

50

WRITTEN

Midterm Exam

Final Exam

ORAL

Presentation

Teaching Media



PowerPoint



Movies



Handouts



Text books

TERM PAPER

Assignment (2)

CONTINUOUS

127

9.

Course Rules

Attendance








Participation

Everyone enrolled in the course is expected to participate in class discussions.

Penalty for late assignments

Assignments are due at class time on the date specified. There will be a deduction of 20% of the value of the assignment for late submission.

Special examination

NO special examination will be given for a student who has missed a scheduled examination except in cases with proper documentation to show a confirmed personal illness or a death in the student’s immediate family.

10.


DESCRIPTION

Cengage Learning.



Barrows, Clayton W., Powers, Thomas F., and Reynolds, Dennis E. (2012).

Introduction to Management in the Hospitality Industry, Tenth Edition, New

Jersey: John Wiley & Sons Inc.

Arabic Reference Books -----

Lecture Notes/Hand-outs Available


Available

128



Course File

FOOD PRODUCTION

TOUR 3210

129

1.



Department

Semester / Year

Program Title

Program Code

Course Title

Course Code

Tourism



TOUR

English

Food Production

Tour 3210

Arabic

ةيذغلأا جاتنإ

Course Type

Pre Requisites


TOUR 2050


Credit Hours

Teaching Hours

3


Practical/Fieldwork 4 (Weekly)

15

Total 75

Teaching Weeks

Lecture



2.



This course covers management considerations on quantity food production for schools, health care, hotels and other large volume institutions.


خفٍزخٌّا ت١ٌبعلأاٚ قشطٌبث تٌبطٌا سشمٌّا از٘ فشع٠

طبزٔا دبشِٕ حسادا ت١ٌبعاٚ قشط ازو ٚ خ٠زغلأا طبزٔلا

.

ب١ٍّعٚ ب٠شظٔ ؼثشٌٍ خفدب٘ ش١غٌا ٚ خفدبٌٙا خ٠زغلأا

3.

COURSE AIM

The aim of this course is to prepare students to undertake a production or technical management role within the food processing industry.

130

4.





List and define the types of food production operations.



Plan and organize Kitchen spaces.



Identify and use quantity food production equipment.



Analyze principles of menu planning as they apply to a specific foodservice operation.



Perform basic cooking principles and techniques of quantity food production.



Demonstrate principles of sanitation & food safety.



Supervise, manage, and control equipment, purchasing, receiving, storing, and issuing in a food establishment.



Utilize information about service, people, products, plant, property, profits, and promotions to effectively manage a foodservice.

5.





Demonstrate an understanding of quantity and quality food planning and preparation.



Analyze menus for types, content, costs and profitability.



Identify and solve food management issues.

6.


WEEK TOPIC

1 Food Safety I

2 Food Safety II

3 Institutions of Food and Beverage

4 Cooking Methods and Knife cuts

5 ASSIGNMENT

6 Tools and Equipment

7 MIDTERM EXAM

8 The food guide pyramid / Courses and Menus

9 Meats and Game

10 Poultry

11 ASSIGNMENT

12 Fish / Vegetables

13 Purchasing / PRESENTATIONS

14 Standard Recipe / PRESENTATIONS

15 REVISION / PRESENTATIONS

FINAL EXAM

131

7.


T EACHING M ETHOD



Lecturing









Assignments

T EACHING M EDIA



PowerPoint



Movies



Handouts



Text books

8.


POINTS

5

15

20

50

WRITTEN

Quiz

Midterm Exam

Final Exam

ORAL

Participation

Presentation

TERM PAPER

Assignment

CONTINUOUS

9.

C

OURSE

R

ULES

Attendance









Participation

Everyone enrolled in the course is expected to participate in class discussions.





10.


DESCRIPTION


Wiley & Sons, Inc.



Davis, B., Lockwood, A. Alcott, P., and Pantelidis, I. (2008). Food and Beverage Management, Fourth Edition, Heidelberg: Elsevier

Butterworth-Heinemann.




Available

Available

132



Course File

SERVICE IN HOSPITALITY

TOUR 3220

133

1.

COURSE INFORMATION


Department

Semester / Year

Program Title

Program Code

Course Title

Course Code

Tourism



TOUR

Arabic

تفايعلا يف تهذخلا

Tour 3220

English

Service in Hospitality

Course Type

Pre Requisites


-----


Credit Hours

Teaching Hours

3



15

Total 75

Teaching Weeks

Lecture



2.

COURSE DESCRIPTION


This course will enable students to concentrate on a comprehensive study of dining service operations within the food and beverage industry that will include American, English, French and Russian service. The student will be able to plan service, write standards, schedule labor and execute service for groups of customers.

ةرادا ةيفيكل ةقمعتم ةروص بلاطلا ءاطعا يلا رقملا اذى فديي

:ةفمتخملا ماعطلا ةمدخ قرط ضرع للاخ نم معاطملا لمعو

بلاطلا فيرعت متي امك .ةيسنرفلاو ةيزيمجنلإا ،ةيسورلا ،ةيكيرملاا

ةلويسل نيمماعلا لوادج عضو و م عاطملا لخاد لمعلا ميظنت ةيفيكب

.فويضلا ةمدخ ةدوج و

3.

COURSE AIM

This course aims to make the student able to plan service, write standards, schedule labor and execute service for groups of customers.

134

4.

COURSE OBJECTIVES




Identify common and unique tableware used in dining room service.



Explain and demonstrate correct tableware placement for American, English,

French and Russian service.



Identify the difference between American, English, French and Russian service.



Demonstrate the correct folding and placement of linen for a formal dining room setting.



Explain the service requirements of buffet and banquet service.



Identify customer service requirements in a dining room setting.



Demonstrate proper safety and sanitation procedures used in a dining room.



Develop a labor schedule for a front-of-the-house operation.

5.





Demonstrate knowledge and understanding of the general principles and specific applications of food and beverage operations management.



Demonstrate competence in human relations and technical skills required in the service of foods and beverages.

6.


WEEK TOPIC

1 Terms and Definitions / The Foodservice Industry

2 Waiter / Attributes of a Waiter/Undesirable Qualities of a Waiter

3 Glassware / Chinaware / Tableware / Tables and Chairs

4 Side Station / Trolleys/ Linen / Equipment Handling

5 ASSIGNMENT

6 Classification of Restaurants / Types of Restaurant / Restaurant Staff organization

7 MIDTERM EXAM

8 Styles of Service / Service Techniques

9 Order of Serving Meals / Handling Service Dishes and Utensils

10 ASSIGNMENT

11 Clearing of Plates

12 General Rules to be observed While Serving / PRESENTATIONS

13 Order taking procedures / PRESENTATIONS

14 Room Service Order Taking / PRESENTATIONS

15 REVISION / PRESENTATIONS

FINAL EXAM

135

7.


Teaching Method



Lecturing









Assignments

8.


POINTS

10

20

50

WRITTEN

Midterm Exam

Final Exam

ORAL

Presentation

Teaching Media



PowerPoint



Movies



Handouts



Text books

TERM PAPER

Assignment (2)

9.

Course Rules

CONTINUOUS

Attendance








Participation






136

10.


DESCRIPTION

John Wiley & Sons, Inc.



Walker, J. (2008) The restaurant from concept to operation, Fifth Edition,

New Jersey: John Wiley & Sons, Inc.



Kotschevar, L. and Luciani, V. (2007). Presenting Service: The ultimate guide for the foodservice professional, Second Edition, New Jersey: John

Wiley & Sons, Inc.


Lecture Notes/Hand-outs Available


Available

137



Course File

FRONT OFFICE OPERATIONS & MANAGEMENT

TOUR 3231

138

1.



Department

Semester / Year

TOURISM

Program Title

Program Code

Course Title

Course Code

Course Type

Pre Requisites


FALL 2013



TOUR

English

FRONT OFFICE

OPERATIONS &

MANAGEMENT

Arabic

خ١ِبِلأا تربىٌّا حسادإ ٚ دب١ٍّع

TOUR 2323

SPECIALIZATION REQUIREMENT

TOUR 2050

ENGLISH

Credit Hours

Teaching Hours

3



15

Total 3

Teaching Weeks

Lecture



2.




This course presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. The course also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Front office procedures and management are placed within the context of the overall operation of a hotel.


تربىٌّا حسادا ت١ٌبعا ٚ ُظٔ سشمٌّا از٘ ضشع٠

حس ادلاا ٖزٙث ًّعٌا حسٚد ٍٟع تٌبطٌا فشعز٠ ،خ١ِبِلأا

ٗزِبلا ذعث ف١ضٌا حسدبغّث ءبٙزٔا ٚ ضغؾٌا خ١ٍّعث اءذث

ٞششجٌا شصٕعٌا حسادا خ١ف١ىٌ سشمٌّا ضشعز٠ .حأشٌّٕبث

تربىٌّا حسادا خللاعٌ هٌزو ٚ خ١ِبِلأا تربىٌّا ٝف

.حأشٌّٕبث ٜشخلأا داسادلابث خ١ِبِلاا

139

3.

COURSE AIM

A comprehensive study of front office procedures and management within the context of the overall operation of a hotel.

4.


The general objective of this course is to equip the students with front office management processes, and tools to enable them to carry their service responsibilities in hospitality and tourism organizations.

5.



1.

Explain the function and operation of the various systems, forms, equipment, and computer applications found in the front office.

2.

Construct an efficient reservation system that records crucial information while avoiding problems in processing various types of reservations.

3.

Construct a registration system that helps ensure a hotel's profitability while meeting the needs of guests by using effective guestroom sales techniques and efficient credit establishment procedures.

4.

Develop an efficient communication system to operate within the front office and between the front office and departments such as housekeeping and maintenance.

5.

Develop procedures regarding hotel safety and security, with particular emphasis on key control and emergencies.

6.

Develop procedures for handling guest complaints.

7.

Follow basic hotel accounting procedures ranging from posting accounts to conducting cash and check transactions at the front desk.

8.

Develop and follow checkout and settlement procedures.

9.

Explain and perform the steps involved in the night audit process.

10.

Analyse statistics relevant to establishing room rates, forecasting room availability, budgeting for operations, and evaluating front office operations.

140

6.


WEEK

1 Introduction

2 Front Office Operations

3 Reservations

TOPIC

4 Registration

5 Communications and Guest Services

6 Hotel Safety and Security

7 Mid-Term Exam

8 Handling Guest Complaints

9 Front Office Accounting

10 Check-Out and Account Settlement

11 The Front Office Audit

12 Front Office Management



15 TBA

Final Exam

7.


Teaching Method



L ECTURING






Assignments

Teaching Media



PowerPoint



Handouts



Text books

8.


POINTS

10

20

20

50

WRITTEN

Quizzes

Mid-Term Exam

Final Exam

ORAL

Term Project

TERM PAPER

Term Project

CONTINUOUS

Participation

9.

COURSE RULES

Attendance









141

10.


DESCRIPTION

Management, Fourth Edition. New York:

John Wiley and Sons. 2011.


Lecture Notes/Hand-outs In addition to the above textbook, the instructor will also be distributing other reading materials throughout the semester.


142



Course File

HOUSEKEEPING OPERATIONS & MANAGEMENT

TOUR 3250

143

1.



Department

Semester / Year

TOURISM

Program Title

Program Code

Course Title

Course Code

Course Type

Pre Requisites




TOUR

English

HOUSEKEEPING

OPERATIONS &

MANAGEMENT

Arabic

ٍٝخاذٌا فاششلإا حسادإ ٚ دب١ٍّع

TOUR 2323


TOUR 3201

ENGLISH

Credit Hours

Teaching Hours

3



15

Total 3

Teaching Weeks

Lecture



2.




Housekeeping is critical to the success of today's hospitality operations. This course is designed to provide students with the principles of housekeeping management as they apply specifically to the hospitality industry. It shows what it takes to direct day-to-day operations of this department, from big-picture management issues to technical details for cleaning each area.


.ٞشجو خ١ّ٘ا ًضّ٠ خفب١ضٌا دبغعؤّث ٍٟخاذٌا فاششلاا

حذؽٌٛا ٖز٘ حسادا ت١ٌبعا ٚ قشط سشمٌّا از٘ ضشع٠

ُ ٙ ئادا ُ١ظٕر خ١ف١و ٚ ٓ١ٍِبعٌا حشضىث ض١ّزر ٟزٌا خ٠ٛ١ؾٌا

.ٟٕمر ٚ ٞسادا سٛظِٕ ِٓ ِٟٛ١ٌا

3.

COURSE AIM

The aim of this course is to equip the students with housekeeping operations and management processes and tools to enable them to carry their service responsibilities in hospitality organizations.

144

4.


This course intends to provide students with knowledge for housekeeping management in a hotel, therefore, covers the responsibilities of housekeeping personnel, various areas involved in housekeeping cleaning and inspection of guest rooms and public areas. In addition, the course will focus on some crucial management decisions about inventories and expenses, as well as scheduling and motivating the housekeeping personnel.

5.



1.

State the importance of the housekeeping department

2.

Discuss the interaction of the housekeeping department with other property units.

3.

Learn how management concepts apply to the position of executive housekeeper.

4.

Understand the role of the executive housekeeper as department head.

5.

List the managerial responsibilities of the executive housekeeper.

6.

Define the areas of housekeeping responsibility in large properties.

7.

Learn how to manage housekeeping inventory and equipment.

8.

Explain the cleaning function of guestrooms and public areas.

9.

Control housekeeping operations.

10.

Manage risk and handle environmental issues in lodging properties.

6.


WEEK TOPIC

1 Introduction

2 The Housekeeping Department in Lodging Operations.

3 The Executive Housekeeper as Department Manager.

4 Structural Planning of the Housekeeping Department.

5 Management of Inventory and Equipment.

6 Characteristics of Housekeeping Equipment and Supplies.

7 Mid-Term Exam

8 The Cleaning Function - Guestrooms.

9 The Cleaning Function – Public Areas.

10 Personnel Administration.

11 Controlling Housekeeping Operations.

12 Risk Management, Environmental, and Sustainability Issues.



15 TBA

Final Exam

7.


Teaching Method



L ECTURING






Assignments

Teaching Media



PowerPoint



Handouts



Text books

145

8.



10

20

20

50

Quizzes

Mid-Term Exam

Final Exam

Term Project

TERM PAPER

Term Project

CONTINUOUS

Participation

9.

COURSE RULES

Attendance









10.


DESCRIPTION

Management, Second Edition. New York:

John Wiley and Sons. 2012.


Lecture Notes/Hand-outs In addition to the above textbook, the instructor will also be distributing other

Electronic Materials, Web Sites etc. reading materials throughout the semester.

146



Course File

INFORMATION TECHNOLOGY APPLICATIONS FOR

HOSPITALITY

TOUR 3260

147

1.



Department

Semester / Year

TOURISM

Program Title

Program Code

Course Title

Course Code

Course Type

Pre Requisites

SPRING 2014



TOUR

English

INFORMATION

TECHNOLOGY

APPLICATIONS FOR

HOSPITALITY

Arabic

ٟف دبٍِٛعٌّا ب١عٌٕٛٛىر دبم١جطر

خفب١ضٌا

TOUR 2363


TOUR 3201

Teaching Language ENGLISH

Credit Hours 3

Teaching Hours



15

Total 3

Teaching Weeks


Lecture


2.



Provides an overview of the information needs of lodging properties and food service establishments; addresses essential aspects of computer systems, such as hardware, software, and generic applications; focuses on computer-based property management systems for both front office and back office functions; examines features of computerized restaurant management systems; describes hotel sales computer applications, revenue management strategies, and accounting applications; addresses the selection and implementation of computer systems; focuses on managing information systems; and examines the impact of the Internet and private intranets on the hospitality industry.


خعبٌّا خفب١ضٌا دبغعؤِ خعبؽ سشمٌّا از٘ ؼضٛ٠

ٓ١ث بٌٙبمزٔا خعشغٌ خعبؾٌا هٌزو ٚ دبٍِٛعٌٍّ

خ١ف١و بض٠ا سشمٌّا ضشع٠ .َبغللاا ٚ داسادلاا

ًىث خصبخٌا ظِاشجٌا ٚ تعبؾٌا خّظٔا َاذخزعا

حسادا حدٛع ٚ حءبفو ٟف ُ٘بغر ٟزٌا ٚ ُغل ٚ حسادا

.ًىو خغعؤٌّا

148

3.

COURSE AIM

The aim of this course is to equip the students with information technology applications processes, tools, and skills to enable them to carry their service responsibilities in hospitality organizations.

4.


Provides an overview of the information needs of lodging properties and food service establishments.

5.



1.

Define IT terminology and describe computer systems applications in the hospitality industry.

2.

Describe the current state of technology in the hospitality industry

3.

Describe and evaluate the role of management in the design and implementation of computer systems applications and interfaces of various hospitality systems to create an IT system that adds value to guest and employee services, improves productivity, creates competitive advantage, and increases the bottom line.

4.

Describe and understand the changing role of electronic commerce in the hospitality industry.

5.

Understand and practice basic PMS front office and housekeeping functions.

6.


WEEK TOPIC

1 Introduction

2 If you think you don't need to know about IT, think again!

3 Evaluating Hospitality Technology.

4 Property Management Systems.

5 Property Management System Interfaces.

6 Point-of-Sale Technology.

7 Mid-Term Exam

8 Sales and Catering Applications.

9 Hospitality Accounting Applications.

10 E-Commerce.

11 System Selection

12 System and Security Maintenance



15 TBA

Final Exam

7.


Teaching Method



L ECTURING






Assignments

Teaching Media



PowerPoint



Handouts



Text books

149

8.



10

20

20

50

Quizzes

Mid-Term Exam

Final Exam

Term Project

TERM PAPER

Term Project

CONTINUOUS

Participation

9.

COURSE RULES

Attendance









10.


DESCRIPTION

Technology in the Hospitality Industry,

Sixth Edition. American Hotel & Lodging

Educational Institute, 2011.


Lecture Notes/Hand-outs In addition to the above textbook, the instructor will also be distributing other reading materials throughout the semester.


150



Course File

BUSINESS OF TOURISM COMPANIES AND TRAVEL

AGENCIES

TOUR 3300

151

1.



Department

Semester / Year

Tourism

Program Title

Program Code

Course Title

Course Code



TOUR

English

Business of tourism companies and travel agencies

Arabic

خؽب١غٌاٚ شفغٌا دبوشش يبّعأ

TOUR 3300

Course Type

Pre Requisites


Credit Hours

Specialization Requirement

TOUR 2050

English

Teaching Hours

3

Lecture 2 (Weekly)

Practical/Fieldwork 3 (Weekly)

15

Total 5

Teaching Weeks

Lecture



152

2.



The “Tourism Companies and Travel

Agencies Operations” (TOUR 3300) is a vital course for Tourism Department students as it fundamentally aims to establish the students’ practical and theoretical knowledge regarding business in tourism and travel intermediaries. The course initiates by demonstrating the history of travel agencies through its different eras. The course

داسشرمٌّا ذرؽا ٛ٘ شفغٌا دلابوٚ ٚ خؽب١غٌا دبوشش يبّعأ سشمِ ْإ

فذرٙ٠ ش١ؽ ، خ١ؽب١غٌا دب١ٍّعٌا حسادإ صصخر ةلاطٌ خ١ّ٘لأا حذ٠ذش

خٍرصزٌّا دب١ٌٛئرغٌّبث بر١ٍّع ٚ بر٠شظٔ تٌبطٌا ف٠شعر ٌٝإ سشمٌّا از٘

سشررمٌّا أذررج٠ ٚ .شفررغٌا دلابرروٚ ٚ خؽب١ررغٌا دبوشررش يبررغِ ٟررف ًررّعٌبث

سشرمٌّا ُرغمٕ٠ ُرص .شفرغٌا دلابوٚ ٚ خؽب١غٌا دبوشش خ٠سبر لاطزعبث

:ٟ٘ خ١غ١ئس سٚبؾِ سلاص ٌٝإ هٌر ذعث then extends to presenting the common terminologies used in the travel and tourism business.

The course main syllabus consists of three major sections. First, “tour programming”; this section focuses on providing students with sufficient data concerning the procedures of designing tourist programs including the elements and considerations which should be taken into account while this process. In this context, several models will be presented for students including programs for different tourism purposes (e.g. culture, recreational), durations (e.g. one day, one week programs), and destinations (i.e. domestic and international). Students will then be asked to design their own programs for visiting Oman (seven days/ six nights) and Muscat (two days/ one night).

Second, package quotation; the focal points of this part are calculating the total costs of the tour package for different sizes of tour groups as well as pricing those packages. Finally, the course embodies the skills and qualifications required in travel agencies employees besides illustrating the different documents and manuals utilized in travel agencies.

ذررر٠ٚضر ٝرررٍع سٛرررؾٌّا ازررر٘ َٛرررم٠ ٚ :خ١ؽب١رررغٌا ظِاشرررجٌا ُ١ّرررصر :لاٚأ

ٓررِ خ١ؽب١ررغٌا ظِاشررجٌا ُ١ّررصزث ًررصزٌّا خررِصلاٌا فشعٌّبررث تررٌبطٌا

ظِبررررٔشجٌا ًررررخاد بررررٙج١رشر ٚ بررررّٙ١مر ٚ بٙم١ررررغٕر ٚ دبررررِٛمٌّا سبرررر١زخا

ذررٕع سبررجزعلاا ٟررف ب٘زررخأ تررعاٌٛا شررصبٕعٌا خررفبو ذرر٠ذؾر عررِ ٟؽب١ررغٌا

ٚ دبرررز١لٛزٌبث برررِٕٙ ًرررصز٠ برررِ خرررصبخ ٟؽب١رررغٌا ظِبرررٔشجٌا ُ١ّرررصر

ُ٠ذرمر ُز٠ سٛؾٌّا از٘ ًظ ٟف ٚ .داساضٌّا سب١زخا ٚ يبمزٔلاا دادذؾِ

ًىرش ٟرف ًرّعٌبث ةلارطٌا ف١ٍىر عِ خ١ؽب١غٌا ظِاشجٌا طربّٔ ِٓ دذع

ذرصبمِ حسبر٠ضٌ خ١ؽب١رع ظِاشرجٌ خفٍزخِ طربّٔ ُ١ّصر ٍٝع دبعّٛغِ

.ْبّع ٟف خعٕٛزِ

ٝررٍ ع ةلاررطٌا ت٠سذررر ُزرر٠ سٛررؾٌّا ازرر٘ ٟررف ٚ :ظِاشررجٌا ش١عررغر :برر١ٔبص

ٚ ؼثشررررٌا ِاٛرررر٘ ذرررر٠ذؾر عررررِ خ١ؽب١ررررغٌا ظِاشررررجٌا ف١ٌبررررىر ةبررررغؽ

داسبرجزعا ٚ ظِبرٔشجٌا ش١عرغر عرِ حش٘برظٌا شر١غ ٚ حش٘بظٌا ب٘سدبصِ

.ش١عغزٌا

اٛٔأث ف٠شعزٌا ُز٠ سٛؾٌّا از٘ ٟف ٚ :خؽب١غٌا دبوشش حسادإ :بضٌبص

ف٠شعر عِ بٙ١ف ٓ١ٍِبعٌا ٚ بِٙبغلأ ٚ بٌٙبّعأ ٚ خؽب١غٌا دبوشش

ٚ خف١ظٚ ًىٌ سب١زخلاا ش١٠بعِ ٚ ظعأ ٚ خف١ظٚ ًو َ بّٙث تٌبطٌا

كئبصٚ سٛؾٌّا از٘ ٟطغ٠ بّو .بٙ١ٍع تٍغزٌا خ١ف١و ٚ ًّعٌا دبثٛعص

.خ١ؽب١غٌا خٌدلأا ٚ شفغٌا

3.

COURSE AIM

This course aims mainly to provide the students with sufficient theoretical knowledge and practical experience about work in tourism companies and travel agents, focusing on four major issues: Designing tour packages, tour packages quotation and pricing, understanding the managerial structure of tourism intermediaries, and identifying duties of each tourism companies related job as well as the skills, attributes and ethics required. It as well pays special attention to highlighting the value of long-life self-learning.

153

4.


1.

Understand the historical background of travel agencies

2.

Understand the procedures of designing and calculating tourist programs

3.

Recognize all the duties required for working in the different departments of travel agencies.

4.

Self-enhance his/her skills and abilities continuously.

5.

Show loyalty to Oman and to the entity, he/she works for.

6.

To apply the concept of lifelong learning

5.


By the end of the course, students should be able to:

1.

Organize tour programs for both groups and individuals.

2.

Calculate costs, prices and profits of tour programs.

3.

Accurately use related terminology.

4.

Categorize tourist attractions.

5.

Understand the organizational hierarchy of tourism companies and travel agencies.

6.

Identify the different tasks assigned for different staff members working in tourism companies and travel agencies.

6.


WEEK TOPIC

1 Introduction - History of travel agencies

2 Types of travel agencies and their duties

3 Source of income for the travel companies

4 Tour programming (terms) - Quiz

5 design a tour program

6 Models of tour programs

7 Models of tour programs - Tips on how to design a tourist program

8 Revision - Mid-term

9 Tips on how to design a tourist program - General considerations when designing a tour program

10 Program quotation (transportation – accommodation)

11 Program quotation (sightseeing - whole tour exercises)

12 Travel Company Departments and their duties

13 Tourism career (jobs - features - duties - requirements - problems - facts)

(transfer man – tour operator)

14 Tourism career (jobs - features - duties - requirements - problems - facts)

(tour leader – guide – airline officers)

15 Revision and questions

154

7.


Teaching Method

 PowerPoint presentations, oral

Teaching Media



YouTube presentations, websites discussions, visual presentations, field visits.

8.



60

20

5

5

10

Final Exam

Mid-Exam

Presentation

TERM PAPER

Assignments

CONTINUOUS

Class work

9.

COURSE RULES

Attendance









10.






DESCRIPTION

Given www.booking.com

; www.lonelyplant.com

; www.thomascook.co.uk

; http://www.bahwantravels.com/ ; http://www.marktoursoman.com/

155



Course File

BUSINESS OF AIRLINE COMPANIES

TOUR 3311

156

1.



Department

Semester / Year

Tourism

Program Title

Program Code

Course Title

Course Code

Spring 2014

Bachelor of Arts in Tourism (Tourism Management -

Hospitality Management)

TOUR

English

Business of Airline Companies

ْاش١طٌا

Arabic

دبوشش يبّعأ

TOUR 3311

Course Type

Pre Requisites


Credit Hours


TOUR 3300

English

Teaching Hours

3

Lecture 2 (Weekly)

Practical/Fieldwork 3 (Weekly)

15

Total 5

Teaching Weeks

Lecture



157

2.



Tourism and air transportation has strong relations as almost 65% of the international tourists are using airplanes. Changes in either tourism or air transport industry will definitely effect the other element. Thus, this course is a key course for all the students enrolled in the

Tourism Management Section. Airline is one of the main potential careers in which the section graduates can work in. In this course students will be involved in a process of understanding the major duties required when working for an airline company. Accordingly, this course could be dividing into two main parts:

ش١ررشر شرر١ؽ خرر٠ٛل دبررللاع ث ٞٛررغٌا ًررمٌٕاٚ خؽب١ررغٌا

ِْٛذخزررغ٠ ٓ١١ٌٚذررٌا ػب١ررغٌا ٓررِ ٪

ءاشرجخ ٜشر٠ ُرص ٓرِٚ

52 ٌٟاٛررؽ ْأ

ٟزعبٕررص ٟررظؾر

ٝ ررٌإ داءبررصؽلإا

. خ١ؽب١رغٌا ذرصبمٌّا ٛؾٔ ُٙرلابمزٔا ٟف داشئبطٌا

ذر١وأزٌبث شصؤر٠

خ ١رعبع

شررجزع٠ شرر١ؽ

ٓ١ٌبرغٌّا ٓرِ ٞأ

لأا داسشرمٌّا ذرؽأ سشمٌّا از٘ شجزع٠

دلابرررغٌّا

ٟف داش١١غر ٞأ ْأ ْاش١طٌاٚ خؽب١غٌا

، ٗ١ٍعٚ .

شخلأا يبغٌّا ٟف

خؽب١ررغٌا حسادإ صررصخر

ٓرررِ حذرررؽاٚ ْاشررر١ط ٌا

ٟررف ٓ١ٍغررغٌّا ةلاررطٌا عرر١ّغٌ

دبوشرررش يبرررّعأ يبرررغِ ٟرررف ًرررّعٌا

.

برٙث ًرّعٌا ُرغمٌا ٟرغ٠شخٌ ٓرىّ٠ ٟرزٌاٚ ُرغمٌا ٟرف خرٍّزؾٌّا خ١غ١ئشٌا

خرثٍٛطٌّا خ١رغ١ئشٌا

ٝرٌإ سشرمٌّا ُ

يبرّعلأبث ةلارطٌا ف ر٠شعر ٝرٌإ سشرمٌّا ازر٘ فذٙ٠

١رغمر ْأ ٓرىّ٠ ُرص ِٓٚ .ْاش١طٌا دب وشش ٟف ًّعٌا ذٕع

:ٓ١١غ١ئس ٓ١ّغل

Part one: Theoretical background of air transport: where students will study the theoretical topics related to the business of the air transport such as:



The main terminology utilized in the business of air transport



The relation between tourism and air transport



History of air transport industry



The situation of air transport industry at the time being



The challenges facing air transport industry at the time being



Types of air transportation



The classification off the seating area

ةلاررطٌا َٛم١ررع شرر١ؽ :ٞٛررغٌا ًررمٌٍٕ خرر٠شظٌٕا تررٔاٛغٌا

:ًضِ

:يٚلأا ءضررغٌا

تٔاٛع خعاسذث

ٞٛغٌا ًمٌٕا يبغِ ٟف خِذخزغٌّا خ١غ١ئشٌا دبؾٍطصٌّا •

ٞٛغٌا ًمٌٕاٚ خؽب١ غٌا ٓ١ث خللاعٌا •

ٞٛغٌا ًمٌٕا اٛٔأ

حشئبطٌبث ذعبمٌّا ف١ٕصر

•

•

شواززٌ ساذص إ •

شواززٌا سبععأ ةبغؽ •

Part two: air ticketing: where students will study the practical topics related to the business of the air transport including:



Ticketing



Fare calculation

ٞٛغٌا ًمٌٕا خعبٕص خ٠سبر •

ٓ٘اشٌا ذلٌٛا ٟف ٞٛغٌا ًمٌٕا خعبٕص خٔبىِ •

ٌٟبؾٌا ذلٌٛا ٟف ٞٛغٌا ًمٌٕا خعبٕص ٗعاٛر ٟزٌا دب٠ذؾزٌا •

خررررعاسذث ةلاررررطٌا َٛم١ررررع شرررر١ؽ :خرررر٠ٛغٌا شوازررررزٌا :ٟٔبررررضٌا ءضررررغٌا

:هٌر ٟف بّث ٞٛغٌا ًمٌٕا يبّعأ ث خٍصزٌّا خ١ٍّع ٌا دبعٛضٌّٛا

158

3.

COURSE AIM

This course aims mainly to provide the students with sufficient theoretical knowledge and practical experience about work in airline companies, focusing on five major issues: relationship between tourism and airlines; airlines terminologies; aircrafts descriptions; ticketing; and ticket fares. It as well pays special attention to highlighting the value of long-life self-learning.

4.


7.

Understand the historical background of the airlines industry

8.

Understand the relationship between tourism and airlines

9.

Use accurately the different related terminologies.

10.

Recognize the different types of aircrafts.

11.

Issue manual tickets and know the basics of issuing electronic tickets.

12.

Know the elements associated with calculating ticket fares.

5.



7.

Understand the relationship between tourism and airlines.

8.

Use the different related terminologies accurately.

9.

Recognize the different types of aircrafts.

10.

Issue manual tickets.

11.

Calculate ticket fares.

6.


WEEK TOPIC

1 Introduction

2 Brief History - Types of air transportation

3 Using Time Tables

4 Codes of famous airline companies – Months – Aircrafts - Classifying the plane seating area – Airline Alphabet

5 Air freedoms

6 Airline timing and world timing calculations

7 Airline maps and countries - Facts about air transportation

8 Midyear exam – Assignment

9 Ticketing

10 Ticketing

11 Ticketing

12 Ticketing

13 Ticketing

14 Ticketing

15 Revision

159

7.


Teaching Method


Teaching Media




8.



60

20

10

10

Final Exam

Mid-Exam

TERM PAPER

Assignments

CONTINUOUS

Class work

9.

COURSE RULES

Attendance









10.


DESCRIPTION





Given www.booking.com

; www.lonelyplant.com

; www.thomascook.co.uk

; http://www.bahwantravels.com/ ; http://www.marktoursoman.com/

160



Course File

ECONOMICS OF TOURISM

TOUR 3330

161

1.



Department

Semester / Year

Program Title

Program Code

Course Title

Tourism



TOUR

English

Economics of Tourism

TOUR 3330

Arabic

تحايسلا ثايداصتلا

Course Code

Course Type

Pre Requisites


TOUR 3300


Credit Hours

Teaching Hours

3



15

Total 45

Teaching Weeks

Lecture



2.




This course describes the relevance of economics to the tourism and leisure industries. It applies economic theories to arrange of tourism industry issues at the consumer, business, national and international level by using topical examples to give the theory real-world context.

162

3.

COURSE AIM

The course aims to provide an introduction to tourism economics and gives the students a general overview of the tourism economics and its concepts.

4.


 provide the fundamental understanding of basic economic theories.

 reflecting economic theories on the tourism industry.



Differentiating between micro and macro economical concepts.

5.


By the completion of this course, each student will have had the opportunities to be able to:



Understand basic economical definitions.



Understand the different organizations with in an economy. .



Understand the demand and supply factors and elasticities.



Understand the relation of income, employment, and prices on supply and demand.



Understand the balance of payment terminologies and exchange rates.



Correlating studied economic concepts to the tourism sector.

163

6.


WEEK TOPIC

1,2 Organization and Market (Recreation, leisure, and tourism organization)

3,4 Organization and Markets (The market for recreation, leisure and tourism products)

4,5,6 Demand: time preference, elasticity and forecasting

6,7,8 Supply and costs

9,10 Income, employment and prices

11,12,

13

The balance of payment and exchange rates

14,15 Case studies & final revision

16 FINAL EXAM

7.


Teaching Method



Lecturing






Case Studies



Guest Speakers

8.


Teaching Media



Movies

CONTINUOUS

Participation

POINTS

5

WRITTEN ORAL

10 Quiz

15

20 Midterm Exam

Presentation

TERM PAPER

Assignment

45 Final Exam

164

9.

COURSE RULES

Attendance









10.


DESCRIPTION

English Reference Books leisure and tourism 4th ed. Elsevier




165



Course File

EVENT MANAGEMENT

TOUR 3340

166

1.



Department

Semester / Year

Tourism

Program Title

Program Code

Course Title

Course Code

Course Type

Pre Requisites


Credit Hours

Bachelor of Arts in Tourism (Tourism Management -

Hospitality Management)

TOUR

English

Event Management

TOUR 3340

Arabic

ةصاخلا ثادحلأا ةرادإ


TOUR 2050

English

Teaching Hours

3



15

Total 45

Teaching Weeks

Lecture



167

2.



The business of special events has been recently well liked to the tourism industry. Lot of countries all over the world are presently paying incremental attention to this relatively new area, where lucrative profits could be achieved. This includes financial as well as political and social profits. This course focuses on presenting the procedures of organizing special events including conferences, exhibitions as well as festivals of different types and sizes where several international and domestic cases are presented and well-examined. The course will finally discuss the suitability of this field for Oman as well as the action plan and projects currently applied by the government for supporting events in the Sultanate.

مها دحا ارخؤم ةصاخلا ثادحلأا ةعانص تحبصأ

نم ديدعلا يف ةحايسلا ةعانصب ةلصلا تاذ تاعاطقلا

عيمج يف نادلبلا نم ريثكلا

نم هق قح ي نأ

دئاوفلا ىلإ ةفاضإ

تحبصأ ثيح .ملاعلا لود

نم لاجملا اذهل اصاخ امامتها ايلاح

.ةيزجم حابرأ

ةيسايسلا


نكمي

ةيلامل ا

حنمت ملاعلا ءاحنأ

امل كلذ و ،لامعلأا

حابرلأا لمشي اذهو

اذه زكري و .

تايلاعفلا كلتل ةنضاحلا لودلل ةيعامتجلااو

امب ةصاخلا تابسانملا ميظنت تاءارجإ ميدقت ىلع ررقملا

.تاناجرهملا نع لاضف ،ضراعملاو تارمتؤملا كلذ يف

.

ةيلحملاو ةيلودلا تلااح ةدع ةسارد ررقملا لمشي امك

قوسل طاشنلا اذه ةمئلام ىدم ررقملا لوانتي اريخأ

ام ىلإ ةفاضإ ةينامعلا لمعلا ةطخو ةينامعلا ةحايسلا

.نامع يف عاطقلا اذه معدل تاءارجإ نم هذاختا نكمي

3.

COURSE AIM

This course aims to provide the students with sufficient knowledge of the procedures of planning and managing different types and sizes of special events as well as understanding the current action plan of event management in Oman.

4.


The objective of this course is to help the students:

1.

Know the historical background, the importance, impacts and different classifications of special events.

2.

Recognize the relationship between special events and tourism.

3.

Identify the procedures of planning and managing special events.

4.

Recognize the efforts of the Omani government to support the business of special events in the Sultanate.

5.


By the end of this course students should be able to:

1. Plan and manage small special events.

2. Participate in planning and managing major special events.

3.

Identify the current position and the future requirements of special events in Oman .

168

6.


WEEK

1

TOPIC

The history of special events - Defining special events

2

3

4

5

Types of special events - Special events Project Cycle Management

Decision phase (the special event catalyst – idea - aims and objectives

– decision)

Establishing the Management Board

Planning phase (identification study)

6

7

8

9

10

11

12

13

14

15

Planning phase (HR study)

Planning phase (Marketing study)

Revision – midyear Exam

Planning phase (Logistics study)

Planning phase (Financial study)

Implementation Phase

Evaluation phase

Case studies - Omani action plans

Case studies - Omani action plans

Presentations

7.


Teaching Method


Teaching Media




8.



10

TERM PAPER CONTINUOUS

Class Participation

10 Assignments

10

20

50

Midterm Exam

Final Exam

Practical training

169

9.

COURSE RULES

Attendance






Participation: Students should participate in the class discussions as well as be punctuality committed to present the required assignments and final presentation.

Penalty for late assignments: Students will be given a deadline for presenting each given task. Failure to meet deadlines will result in losing one point for each delayed day.

Absence of the scheduled office meetings – without previous or emergency excuses – will result in losing two points.

10.



DESCRIPTION



Given

170



Course File

HUMAN RESOURCES MANAGEMENT IN TOURISM AND

HOSPITALITY

TOUR 4010

171

1.



Department

Semester / Year

TOURISM

Program Title

Program Code

Course Title

Course Code

Course Type

Pre Requisites



TOUR

English

HUMAN RESOURCES

MANAGEMENT IN

TOURISM AND

HOSPITALITY

Arabic

خؽب١غٌا ٟف خ٠ششجٌا دساٌّٛا حسادإ

خفب١ضٌاٚ

TOUR 0333


TOUR 2050

Teaching Language ENGLISH

Credit Hours 3

Teaching Hours



15

Total 3

Teaching Weeks


Lecture


2.



Hospitality and tourism is a people industry, and this course will teach students how to manage the important human resources who provide services within a hospitality and tourism operation. They will learn how to fulfill the requirements of employment and workplace laws, and discover the latest strategies for attracting employees, minimizing turnover, and maximizing productivity. This course presents a systematic approach to human resources management in the hospitality and tourism industry. Students will analyze contemporary issues and practices, as well as employment laws that have an impact on the way people are managed.


شصٕعٌا ٍٟع طبعلأا ٟف خفب١ضٌا ٚ خؽب١غٌا خعبٕص

دساٌّٛا حسادإ ظعأ خعاسد ٌٝإ سشمٌّا از٘ فذٙ٠ .

ذّزعر

ٞششجٌا

ٚ خؽب١غٌا دبغعؤِ ٟف دبِذخٌا ُ٠ذمر ٍٝع َٛمر ٟزٌا خ٠ششجٌا

ف١ظٛزٌا حسادإ خ١ف١و سشمٌّا از٘ ٟف تٌبطٌا ٍُعز١ع .خفب١ضٌا

سذؽا ٍٟ ع لاطلاا عِ ًّعٌا ٓ١ٔاٛل ٚ ذعاٛمٌ بمفٚ

ًجع ٚ حض١ّزٌّا خٍِبعٌا ٞٛمٌا ةزع ً١جع ٟف دب١غ١راشزعلاا

خ١ف١و ٚ خ١عبزٔلإا ُ١ظعر خ١ف١و ٚ ٟف١ظٌٛا ْاسٚذٌا يذعِ ً١ٍمر

ٓ١ٔاٛل ٍٟع فشعز١ع هٌزو ٚ ُٙراءبفو عفشٌ ٓ١ٍِبعٌا ض١فؾر

دب٠ذؾزٌا ٚ دبعٛضٌّٛا ً١ٍؾزث ةلاطٌا َٛم١ع ٚ .

ًّعٌا

.خ٠ششجٌا دسا ٌّٛا ٞش٠ذِ ٗعاٛر ٟزٌا حشصبعٌّا

172

3.

COURSE AIM

This course presents a systematic approach to human resources management in the hospitality and tourism industry.

4.


The general objective of this course is to equip the students with human resources management tools to enable them to carry their human resources responsibilities in hospitality and tourism organizations.

5.



1.

Explain the importance of job analysis and job design.

2.

Apply methods for forecasting labor demand, identify the advantages and disadvantages of internal and external recruiting, and explain the functions of a computer-based Human Resource Information System (HRIS).

3.

Describe the importance of the selection process, explain how managers use application forms and pre-employment tests as selection tools, and identify the types of selection errors and biases managers must overcome when screening job applicants.

4.

Explain the purpose of an orientation program, distinguish between a general property orientation and a specific job orientation, and identify specific socialization strategies and approaches.

5.

Identify and explain the stages of the training cycle and describe various training methods.

6.

Describe the functions of performance appraisals, identify commonly used methods of appraising performance, and summarize legal issues relating to performance appraisals.

7.

Describe the components and benefits of an employee assistance program (EAP).

8.

Summarize approaches to employee discipline and explain the proper use of discipline in a hospitality organization.

9.

Describe the appropriate use of discharge in an employee discipline program and outline an effective exit interview system.

10.

Summarize ethical issues in business, including how businesses can assess ethical behaviour, recent ethical issues in American business, and ethical issues in human resources management.

173

6.


WEEK

1 Introduction

TOPIC

2 Job Analysis & Job Design

3 Planning

4 Recruiting

5 Selection

6 Job Interview

7

8 Orientation

9 Training & Development

Mid-Term Exam

10 Evaluating Employee Performance

11 Health, Safety & EAPs

12 Turnover, Discipline & Exits



15 TBA

Final Exam

7.


Teaching Method



L ECTURING






Assignments

Teaching Media



PowerPoint



Handouts



Text books

8.



10

20

20

50

Quizzes

Mid-Term Exam

Final Exam

Term Project

TERM PAPER

Term Project

CONTINUOUS

Participation

9.

COURSE RULES

Attendance









174

10.


DESCRIPTION

Human Resources, Fifth Edition, The

American Hotel & Lodging Educational

Institute, 2012.


Lecture Notes/Hand-outs In addition to the above textbook, the instructor will also be distributing other

Electronic Materials, Web Sites etc. reading materials throughout the semester.

175



Course File

STATISTICS FOR TOURISM AND HOSPITALITY

TOUR 4021

176

1.

COURSE INFORMATION


Department

Semester / Year

Program Title

Program Code

Course Title

Course Code

Tourism



TOUR

English

Statistics for Tourism and

Hospitality

Tour 4021

Arabic

تفايعلاو تحايسلل ءاصحلإا

Course Type

Pre Requisites


TOUR 2050


Credit Hours

Teaching Hours

3



15

Total 45

Teaching Weeks

Lecture



2.

COURSE DESCRIPTION


Introductory coverage of statistical methods for tourism and hospitality managerial decision-makers: probability, descriptive and inferential statistics, and regression. Quantitative techniques common to many introductory statistics courses are covered, but

ةيفيرعت ةروص بلاطلا

.ةفايضلاو ةحايسلا تلااجم يف

ةيف يكلاو ةيمكلا ةيئاصحلإ

ءاطعإ ى لإ ررقملا اذى فديي

ءاصحلإا تامادختسلا

ا قرطلا يمع بلاطلا فرعتي the emphasis is on understanding concepts such as امدختسم ايعم لماعتلاو تانيعلا ديدحت قرطو uncertainly, inferences from sample data, and the model formulation, and on utilizing these techniques as an aid in decision-making for tourism

ايللاخ نم للادتسلااو ةفمتخملا ةيئاصحلإا بيلاسلأا

.ةبسانملا ةيرادلإا تارارقلا ذاختلا سسأ يمع and hospitality organizations.

177

3.

COURSE AIM

This course aims at providing students with a basic understanding of descriptive statistics

(summarizing data) and inferential statistics (making valid generalizations from sample data), in order to develop students’ abilities to take most rational decisions under conditions of uncertainty.

4.

COURSE OBJECTIVES




Critically analyze data sets and apply the tools of statistics to data in order to improve decision making.



Describe Data in terms of measure of dispersion, measure of location, frequency distributions and graphic presentation.



Explain probability concepts and its application in the tourism and hospitality industry.



Explain the concept of sampling methods and distributions.



Understand correlation and linear regression.

5.





Develop statistical reasoning skills and concepts.



Work with basic statistical conceptions and with tools for data analysis.



To use statistical concepts and tools to solve quantitative issues and problems relating to tourism and hospitality businesses.

6.


WEEK TOPIC

1 What is Statistics / Populations & Samples / Statistical process

2 Tabulation Representation of Data

3 Graphical Representation of Data

4 QUIZ / Scales of Measurements

5 Measures of Central Location / Stem Plot

6 Measures of Variability

7 Measures of Relative Standing / MIDTERM EXAM

8 Methods of Collecting Data / Sampling

9 Probability

10 Normal Distribution / Standard Normal Distribution

11 QUIZ / ASSIGNMENT

12 Correlation / Scatter Plot

13 Pearson's Correlation Coefficient

14

Spearman’s Rank Correlation Coefficient

15 REVISION

FINAL EXAM

178

7.


Teaching Method



L ECTURING






Problems and exercises



Assignments

8.


POINTS

10

20

50

WRITTEN

Quiz (2)

Midterm Exam

Final Exam

9.

Course Rules

ORAL

Teaching Media



PowerPoint



Handouts



Text books

TERM PAPER

Assignment

CONTINUOUS

Attendance








Participation






179

10.


DESCRIPTION

English Reference Books business, hospitality and tourism, Oxford: Butterworth-Heinemann.




Available

Available

180



Course File

MANAGERIAL ACCOUNTING FOR HOSPITALITY

TOUR 4201

181

1.

COURSE INFORMATION


Department

Semester / Year

Program Title

Program Code

Course Title

Course Code

Course Type

Tourism



TOUR

Arabic English

Managerial Accounting for

Hospitality

Tour 4201

تفايعل ل تيرادلإا تبساحولا


Pre Requisites


Credit Hours

Teaching Hours

TOUR 2050

English

3



15

Total 45

Teaching Weeks

Lecture




182

2.

COURSE DESCRIPTION


This course presents managerial accounting concepts and explains how they apply to the hospitality industry. It covers such areas as specialized accounting for hotel revenue and expenses; accounting for inventory, property, and equipment; hospitality payroll accounting; hotel departmental financial statements; the income statement, balance sheet, and statement of cash flows; the analysis of financial statements; interim and annual reports; budgeting expenses; forecasting sales; budgetary reporting and analysis; and financial decisionmaking. Students will learn how to make effective managerial, business, and operational

حرشيو

نوزخملا

ى

لمع

ةيرادلإا ةبساحملا ميىافم ررقملا اذى مدقي

ةيطغت متي .ةفايضلا ةعانص

، تافورصملاو تاداري

ررقملا لوانتي امك .بتاورلاو

لإ ايتمجرتو ةفمتخملا ةيلاملا ريراقتلا ليمحت قرط

بيلاسأو قرط ىلإ

يف ايقيبطت ةيفيك

لإ ا

تادعملا ،تاكمتمملاو

ةفاضإ ،

لثم تلااجم

ةيرادإ تارارق

ةيلاملا تلايمحت مل لماش ميف ىلإ ادانتسا تاينازيملا

.ةفايضلا لاجم يف decisions based on a thorough understanding of financial analyses.

3.

COURSE AIM

The aim of this course is to prepare students to make effective managerial, business, and operational decisions based on a thorough understanding of financial analyses. Includes how to analyze financial statements, identify costs, and develop realistic budgets and forecasts.

4.

COURSE OBJECTIVES




Describe and explain accounting and accounting types.



Identify and explain the uniform systems of accounts and financial reporting.



Implement basic internal control techniques.



Apply Inventory Costing Methods.



Outline and implement depreciation calculation techniques.



Identify and explain basic cost concepts such as fixed, variable, and mixed costs, as well as calculate the fixed and variable elements of mixed costs.



Perform a breakeven analysis and use cost-volume-profit analysis to determine the revenue required at any desired profit level.



Use various approaches to pricing.



Use ratio analysis to interpret information reported on financial statements and reports, as well as understands how the interpretation of ratio results varies among owners, creditors, and managers.



Forecast activity levels by using both qualitative and quantitative forecasting methods.



Prepare an operations budget and analyze variances of actual results from budgeted plans.

183

5.





Evaluate the role of management accounting and explain the nature of costs.



Calculate overhead costs for a hospitality business.



Prepare cost volume profit calculations for all elements of the food & beverage control cycle.



Apply costing & pricing methodologies to hospitality services and products.



Read and interpret financial statements and prepare budgets and projections relevant to the operation of a hospitality business.

6.


WEEK

1 Introduction

2 The Accounting Cycle-GAAP

TOPIC

3 The Accounting Equation

4 The Recording Process-Journalizing / QUIZ

5 The Recording Process-Posting

6 Financial Statements

7 The uniform systems of accounts / MIDTERM EXAM

8 Internal Control

9 Inventory Costing Methods QUIZ / ASSIGNMENT

10 Depreciation

11 Cost Accounting / Cost Behavior

12 Cost/Volume/Profit Analysis / QUIZ

13 Pricing methods

14 Financial Ratios

15 Budgeting / Performance Evaluation

FINAL EXAM

7.


Teaching Media



PowerPoint



Handouts



Text books

Teaching Method



L ECTURING









Assignment

8.


POINTS

10

20

50

WRITTEN

Quiz (2)

Midterm Exam

Final Exam

ORAL TERM PAPER

Assignment

CONTINUOUS

184

9.

Course Rules

Attendance








Participation






10.


DESCRIPTION


Michigan: AH&LA.



Jagels, M.G. And Coltman, M.M. (2004). Hospitality Management

Accounting, Eighth Edition, New York: John Wiley & Sons, Inc.




Available

Available

185



Course File

FEASIBILITY STUDY OF TOURISM AND HOSPITALITY

PROJECTS

TOUR 4210

186

1.

COURSE INFORMATION


Department Tourism

Semester / Year

Program Title

Program Code

Course Title

Course Code

Course Type

Pre Requisites




TOUR

English

Feasibility Study of Tourism and Hospitality Projects

Arabic

تحايسلا ثاعوزشه يوذج ثاسارد

تفايعلاو

Tour 4210


TOUR 2050

English

Credit Hours

Teaching Hours

3



15

Total 45

Teaching Weeks

Lecture



2.

COURSE DESCRIPTION

This


study. It focuses teaching students the procedures of conducting marketing, social, HR, technical and financial studies of a tourist or hospitality project.

course covers the basic information and steps of the feasibility


دبٍِٛعٌّبث ةلاطٌا ذ٠ٚضر ٌٝإ سشمٌّا از٘ ٝعغ٠

دبعٚششٌّا ٜٚذع دبعاسد داذعئث خصبخٌا خ١عبعلأا

ِٓ ذ٠ذعٌا خ١طغر ٟعذزغ٠ بِ ٛ٘ ٚ خ١لذٕفٌا ٚ خ١ؽب١غٌا

ٚ خ١م٠ٛغزٌا ٚ خ٠دبصزللاا دبعاسذٌبث خٍصٌا دار تٔاٛغٌا

.خٍِبعٌا ٜٛمٌا دبعاسد ٚ خ١عبّزعلاا ٚ خ١ٕفٌا

187

3.

COURSE AIM

This course aims to provide the students with sufficient knowledge about the procedures of conducting feasibility studies for both actual and graduation projects. This course aims as well to lead the students through the process of conducting their graduation project.

4.

COURSE OBJECTIVES


1.

Understand the definition and importance of feasibility study

2.

Identify the sources of obtaining ideas for tourist projects

3.

Recognize the procedures of conducting initial feasibility studies.

4.

Identify the available sources of data when conducting feasibility studies.

5.

Decide how investors can consider a tourist project feasible

6.

Analyze the tourist project SWAT

7.

Form the project features (product analysis)

8.

Analyzing the current and potential supply and demand.

9.

Identifying the target market

10.

Analyze Competitors

11.

Define the suitable pricing strategy and promotional activities

5.


By the end of this course students should be able to:

4.

Identify the sources of obtaining ideas for tourist projects

5.

Identify the available sources of data when conducting feasibility studies.

6.

Analyze the tourist project SWAT

7.

Conduct a basic feasibility study for tourism and hospitality projects

8.

Conduct a graduation project

188

6.


WEEK TOPIC

1 Defining feasibility study - The importance of feasibility studies -

2 Sources of project ideas

3 Initial-feasibility study

4 Forming the feasibility study team - Sources of feasibility study data

5 When can we consider an outcome feasible? - How long does feasibility study take?

Analyzing the product 6

7 Analyzing the current and potential supply - Analyzing the current and potential demand

8 Revision - Mid-term

9 Identifying the target market

10 Competitors' analysis - – field visit

11 Identify the demand and supply gaps – field visit

12 Pricing strategies

13 Promotional activities

14 Revising the written graduation project

15 Presentations

FINAL EXAM

7.


PowerPoint presentations, oral discussions, visual presentations

8.


POINTS

10

20

20

50

WRITTEN

Midterm Exam

Final Exam

ORAL

Research

TERM PAPER

Research

CONTINUOUS

Participation

Research

189

9.

Course Rules

Attendance





Participation: Students should participate in the class discussions as well as be punctuality committed to present the required parts of their research.

Penalty for late assignments: Students will be given a deadline for presenting each given task. Failure to meet deadlines will result in losing one point for each delayed day.

Absence of the scheduled office meetings – without previous or emergency excuses – will result in losing two points.

Others

10.


DESCRIPTION



Given http://www.omran.om/ ; http://www.omantourism.gov.om/wps/portal/mot/tou rism/oman/home

190



Course File

GRADUATION PROJECT (Hospitality Management)

TOUR 4220

191

1.

COURSE INFORMATION


Department

Semester / Year

Program Title

Program Code

Course Title

Course Code

Course Type

Tourism



TOUR

Arabic English

Graduation Project

(Hospitality Management)

Tour 4220

)تفايعلا ةرادإ( جزختلا عوزشه


Pre Requisites


TOUR 4210

English

Credit Hours

Teaching Hours

3



15

Total 45

Teaching Weeks

Lecture



Student Responsibilities

The student is responsible for:

1. Selecting a project.

2. Completing required assignments on time.

3. Follow scheduled time to complete the project.

4. Seeking help when needed.

5. Utilize the resources available at the department, college and University.

192

Project Requirements

1.

Each project has maximum of 3 students to work on it.

2.

The project should have a supervisor from the tourism Department.

3.

Project documentations should be delivered on submission dates assigned.

4.

Part of the project should contain implementation. Graduation projects cannot be research projects.

5.

Language of the report: English.

6.

Data used in the graduation projects should be real data.

7.

An oral presentation is delivered by the students to present their final project.

8.

Length of oral presentation : about 20 minutes plus 5 minutes for questions.

Language of oral presentation: English.

2.

COURSE DESCRIPTION


The graduation project is the last step in preparing the student for professional practice after graduation and therefore is considered an opportunity to apply and demonstrate the students' accumulation of knowledge, skills and experiences throughout their undergraduate education at the tourism department.

It also gives students an opportunity outside the classroom to integrate their various courses of study with their individual interests.

In order to graduate with a specialization in hospitality, a student shall complete a project under the guidance and supervision of a faculty member.

.ةينيملا ةايحمل بلاطلا ايب دعي ةمحرم رخأ وى جرختلا عورشم

بلاطلا يدل ر اكتبلااو عادبلأا حور رايظإ يلإ جرختلا عورشم فديي

تاونس للاخ ايسرد يتلا تاررقممل يقيبطتلا مادختسلاا للاخ نم

ةعانصب طبترم عورشم دادعإب بلاطلا موقي .ةعماجلاب وتسارد

.مسقلاب سيردتلا ةئيى ءاضعأ دحا فارشإ و ويجوت تحت ةفايضلا

3.

COURSE AIM

The course aim is to give students an opportunity to apply and demonstrate the accumulation of knowledge, skills and experiences throughout their undergraduate education. It also gives students an opportunity outside the classroom to integrate their various courses of study with their individual interests.

4.

COURSE OBJECTIVES

The main objectives of the graduation project include:



Challenge the student to go beyond his/her educational program.



Give opportunity for the student to expand his/her personal knowledge to real life situations that will promote lifelong learning.



Correlate previous educational experiences and learning to community service based learning.



Provide students with an opportunity to demonstrate individual initiative and responsibility.



Provide students with an opportunity to use resource materials to express ideas and talents.



Practicing team work and synergy with other students and with the advisors.



Practicing proper technical writing and oral presentation skills.

193

5.





Apply the knowledge, experience and skills learned at university to a chosen situation in a trans-disciplinary way.



Demonstrate one’s ability to logically organize and structure a large amount of information.



Develop time management and planning skills.



Choose a topic of interest that will help the student in his/her future career.



Build self-discipline.

6.


WEEK

1

I. Introduction

Idea & Concept

TOPIC

2

3

4

Logo

Fact Sheet (Components of the Project)

II. Market Research

Site Analysis (Location)

Product Analysis

Competition Analysis

Customers Demographics

SWOT Analysis

5

6

7

8

III. Marketing & Promotion

Market Segmentation

Marketing Mix

1. Product

2. Place

3. Promotion

4. Price.

Promotional Plan

IV. Technical Study

Food Cycle

F & B Menus

F&B Cost and Sales Summary

Rooms Revenue

FF&E

Human Resources (Personnel, Training)

9

10

11

12

13

14

15

V. Financial Study

Pre-opening Expenses

Financial Statements

VI. Design & Layout

VII. References

Review and Presentations

FINAL EXAM

194

7.


Teaching Method



L ECTURING






Assignments

Teaching Media



PowerPoint



Handouts



Text books

8.

ASSESSMENT AND GRADING METHODS

The graduation project will be evaluated and graded; this will be done over two phases:



Completion of required assignments and activities on time all through the semester (50

Marks) .



The final oral presentation (50 Marks) . A panel consisting of up to four members will assess the oral presentation, demonstration and all related project paperwork.

Oral Presentation

The oral presentation demonstrates what students learned, discovered, or participated in while completing their project. Students are encouraged to use various visual aids during their oral presentation. Visual aids will serve to enhance the oral presentation.

9.

Course Rules

Attendance








Participation




195



10.


DESCRIPTION







NELSON, B. And ECONOMY, P. (2005). The management bible, Third Edition, New Jersey: John Wiley & Sons Inc.

Rutherford, D. And E O’Fallon, M. (2007). Hotel management and operations, Fourth Edition, New Jersey:

John Wiley & Sons Inc.



Food and Beverage Management, Fourth Edition,

Heidelberg: Elsevier Butterworth-Heinemann.

Medlik, S. And Ingram, H. (2000). The Business of Hotels

Fourth Edition, Oxford: Butterworth-Heinemann.

Jagels, M.G. And Coltman, M.M. (2004). Hospitality

Management Accounting, Eighth Edition, New York: John

Wiley & Sons, Inc.




Available

Available

196



Course File

HOSPITALITY MARKETING

TOUR 4240

197

1.



Department

Semester / Year

TOURISM

Program Title

Program Code

Course Title

Course Code



TOUR

English

HOSPITALITY MARKETING

TOUR 0303

Arabic

خفب١ضٌا ٟف ك٠ٛغزٌا

Course Type

Pre Requisites



TOUR 2050

ENGLISH

Credit Hours 3

Teaching Hours



15

Total 3

Teaching Weeks

Lecture



2.



This course will give students a basic understanding of marketing in the hospitality sectors. It looks at marketing from a guest service perspective and covers topics including the development of hospitality and tourism marketing, the challenges of marketing services, individual and corporate guest behavior, market research, market segmentation, target marketing and positioning, ethics and law, the elements of a hospitality and tourism marketing mix, and the future of hospitality and tourism marketing.

This course is designed to provide students with basic knowledge and practical experience that will enable them to develop strategic and operating marketing plans for hospitality properties. It stresses the marketing orientation as a management philosophy that guides the design and delivery of guest services.


ك٠ٛغزٌبث خمٍعزٌّا خ١عبعلأا ُ١٘بفٌّا سشمٌّا از٘ َذم٠

ُزٙ٠ سٛظِٕ ِٓ هٌر ٚ خفب١ضٌا خعبٕص يبغِ ٟف

سشمٌّا يٚبٕز٠ .ءلاضٌٕا ٚ فٛ١ضٌٍ خِذمٌّا دبِذخٌبث

دبعاسد ًضِ ك٠ٛغزٌا يبغِ ٟف خ١عبعأ دبعٛضِٛ

،خفذٙزغٌّا ؼئاششٌا ،خ١م٠ٛغزٌا ؼئاششٌا ،قٛغٌا

ذعبغر ٟزٌا ُ١٘بفٌّا ِٓ ب٘ش١غ ٚ ٟم٠ٛغزٌا ظ٠ضٌّا

خ١م٠ٛغزٌا دب١غ١راشزعلااٚ

.خفب١ضٌا د أ

ظطخٌا عضٚ ٟف تٌبطٌا

شِٕ عِ ٓ١ٍِبعزٌّا دبعب١زؽا ٟجٍر ٟزٌا

198

3.

COURSE AIM

This course will give students a basic understanding of marketing in the hospitality sectors.

4.


To provide students with basic knowledge and practical experience that will enable them to develop strategic and operating marketing plans for hospitality properties. It stresses the marketing orientation as a management philosophy that guides the design and delivery of guest services.

5.



1.

Discuss the development of hospitality marketing.

2.

Describe the characteristics of hospitality services.

3.

Identify and analyse elements of the macro- and micro-environments of hospitality marketing.

4.

Explain market segmentation, target marketing, and positioning.

5.

Explain the elements of the hospitality marketing mix.

6.

List and explain the elements of a hospitality organization marketing plan.

6.


WEEK

1 Introduction

TOPIC

2 Marketing Defined

3 Marketing Hospitality & Travel Services

4 The Hospitality & Travel Marketing System

5 The Marketing Plan & the 8 P's

6 Product Development & Partnership

7 Mid-Term Exam

8 People: Services & Service Quality

9 Packaging & Programming

10 The Distribution Mix & the Travel Trade

11 Communications & the Promotional Mix

12 Marketing Management, Evaluation, & Control



15 TBA

Final Exam

7.


Teaching Method



L ECTURING






Assignments

Teaching Media



PowerPoint



Handouts



Text books

199

8.


POINTS

10

20

20

50

WRITTEN

Quizzes

Mid-Term Exam

Final Exam

ORAL

Term Project

TERM PAPER

Term Project

CONTINUOUS

Participation

9.

COURSE RULES

Attendance









10.


DESCRIPTION

Hospitality. Third Edition. New York: John

Wiley and Sons. 2002.


Lecture Notes/Hand-outs In addition to the above textbook, the

Electronic Materials, Web Sites etc. instructor will also be distributing other reading materials throughout the semester.

200



Course File

TOURISM MARKETING

TOUR 4300

201

1.



Department

Semester / Year

Program Title

Program Code

Course Title

Course Code

Tourism

Spring 2015



TOUR

English

Tourism Marketing

TOUR4300

Arabic

يحايسلا كيىستلا

Course Type

Pre Requisites


TOUR 2050


Credit Hours

Teaching Hours

3


Practical/Fieldwork - (Weekly)

15

Total 3

Teaching Weeks


Lecture


2.



The nature of the tourism industry demands effective marketing from aspiring businesses. This course covers essential marketing concepts as they apply to the industry. Students learn important marketing basics, the pillars of marketing strategy, and the eight tourism marketing mix elements. Students engage with these concepts through discussion, analysis, and application on a local tourism small business.

ٟف خ١ع

ِٓ لابّعف بم٠ٛغر تعٛزغر خؽب١غٌا خعبٕص خع١جط

بعأ ادبجِ سشمٌّا از٘ ٟطغ٠ .خؽّٛطٌا دبوششٌا

ٌٝإ خفبضلإبث ،ٟغ١راشزعلاا ك٠ٛغزٌا ظعأٚ ،ك٠ٛغزٌا

ًِبعز٠ٚ .ٟؽب١غٌا ٟم٠ٛغزٌا ظ٠ضٌٍّ خ١ٔبّضٌا شصبٕعٌا

خ١عاٌٛا خشلبٌّٕا يلاخ ِٓ ادبجٌّا ٖز٘ عِ خجٍطٌا

.خؽب١غٌا ٟف خ٠سبغر حشىف ٍٝع ك١جطزٌاٚ ً١ٍؾزٌاٚ

202

3.

COURSE AIM

This course aims to provide students with a solid basis for understanding and initiating sound and suitable marketing activities in their future employers.

4.


To provide students with basic knowledge and practical experience that will enable them to develop strategic and operating marketing plans.

5.


On completion of this course, students should be able to:

1.

2.

3.

Understand essential marketing concepts

Embrace the marketing orientation

Construct a viable marketing strategy

4. Develop a detailed marketing plan for a local business in tourism

6.


WEEK

1 Tourism marketing

TOPIC

2 A(1)

3 Consumer behavior Q(1)

4 Marketing strategy

5 A(2)

6 Q(2)

7 Product elements

8 A(3)

9 Q(3)

10 Place

11

12 Price Q(4)

13 Promotion

14 Group presentations

15 Q(5) - Optional

16 Submitting final written report

203

7.


Teaching Method

 The course is designed to offer students numerous examples,

Teaching Media



Presentation slides



Moodle e-learning system ample opportunities for discussions, and practical application. Focus is always given on analysing theory on applicable case scenarios in Oman.

8.



40

15

20

15

10

Quizzes

Individual Assign.

Mrkg. Plan Pres.

TERM PAPER

Final report

CONTINUOUS

Participation

9.

COURSE RULES

Attendance









10.


DESCRIPTION

English Reference Books Hospitality and travel marketing (4 th

ed.). NY: DELMAR.


Lecture Notes/Hand-outs Slides

Electronic Materials, Web Sites etc. Moodle

-

204



Course File

MANAGERIAL ACCOUNTING FOR TOURISM

TOUR 4311

205

1.

COURSE INFORMATION


Department

Semester / Year

Program Title

Program Code

Course Title

Course Code

Course Type

Tourism



TOUR

Arabic English

Managerial Accounting for

Tourism

Tour 4001

تحايس لل تيرادلإا تبساحولا


Pre Requisites


TOUR 2050

English

Credit Hours

Teaching Hours

3



15

Total 45

Teaching Weeks



Lecture


2.

COURSE DESCRIPTION


This course introduces students to managerial accounting concepts and techniques with applications relating to the tourism sector. Students learn how to make effective managerial, business, and operational decisions based on a thorough understanding of financial analyses. It also includes how to analyze financial statements, identify costs, and develop realistic budgets and forecasts.


ظعأث ٟئذجِ ًىشث تٌبطٌا ف٠شعر ٌٝإ سشمٌّا از٘ فذٙ٠

بطمٌبث ًصز٠ بّ١ف بٙربم١جطرٚ ب٘ذعاٛلٚ خجعب ؾٌّا

ربخرا خ١ف١و سشمٌّا از٘ ٟف تٌبطٌا ٍُعز١عٚ .ٟؽب١غٌا

ظعأ ٍٝع ٟٕجٌّا ٍٟ١غشزٌاٚ ٞسبغزٌاٚ ٞسادلإا ساشمٌا

ً١ٍؾر ظعأ ٍٝع فشعزٌا عِ ، خّ١ٍع خ١ٌبِٚ خ١جعبؾِ

خغب١ص عِ داداش٠لإاٚ ف١ٌبىزٌا ش٠ذمرٚ خ١ٌبٌّا دبٔب١جٌا

.

خ١علاٚ خ١ٌبِ داؤجٕرٚ دبٔصاِٛ

206

3.

COURSE AIM

The aim of this course is to prepare students to make effective managerial, business, and operational decisions based on a thorough understanding of financial analyses. Includes how to analyze financial statements, identify costs, and develop realistic budgets and forecasts.

4.

COURSE OBJECTIVES




Use managerial accounting concepts and tools to solve quantitative issues and problems relating to tourism businesses.



Implement basic internal control techniques.



Apply Inventory Costing Methods.



Outline and implement depreciation calculation techniques.



Calculate and explain the costs and benefits of managerial choices.



Perform a breakeven analysis and use cost-volume-profit analysis to determine the revenue required at any desired profit level.



Use various approaches to pricing.



Perform financial statement analysis and identify strenghts and weaknesses from financial statement information.



Understand the budgeting process and prepare various types of budgets.

5.





Evaluate the role of management accounting and explain the nature of costs.



Prepare cost volume profit calculations.



Apply costing & pricing methodologies to services and products.



Read and interpret financial statements and prepare business budgets and projections.

207

6.


WEEK

1 Introduction

2 The Accounting Cycle-GAAP

TOPIC

3 The Accounting Equation

4 The Recording Process-Journalizing / QUIZ

5 The Recording Process-Posting

6 Financial Statements

7 Internal Control / MIDTERM EXAM

8 Inventory Costing Methods

9 QUIZ / ASSIGNMENT

10 Depreciation

11 Cost Accounting / Cost Behavior

12 Cost/Volume/Profit Analysis / QUIZ

13 Pricing methods

14 Financial Ratios

15 Budgeting / Performance Evaluation

FINAL EXAM

7.


Teaching Media



PowerPoint



Handouts



Text books

Teaching Method



L ECTURING









Assignment

8.


POINTS

10

20

50

WRITTEN

Quiz (2)

Midterm Exam

Final Exam

ORAL TERM PAPER

Assignment

CONTINUOUS

208

9.

Course Rules

Attendance








Participation






10.


DESCRIPTION

English Reference Books information for decision-making, West Sussex: John Wiley & Sons, Inc.



Jagels, M.G. And Coltman, M.M. (2004). Hospitality Management

Accounting, Eighth Edition, New York: John Wiley & Sons, Inc.




Available

Available

209



Course File

GRADUATION PROJECT (Tourism Management)

TOUR 4330

210

1.



Department

Semester / Year

Program Title

Program Code

Course Title

Course Code

Tourism

Spring 2015



TOUR

English

Graduation Project (Tourism

Management)

TOUR4330

Arabic

)تحايسلا ةرادإ( جزختلا عوزشه

Course Type

Pre Requisites

Department requirement

TOUR 4210


Credit Hours

Teaching Hours

3

Lecture


3 (Weekly)

(Weekly)

15

Total 45

Teaching Weeks


Lecture


2.


ARABIC COURSE DESCRIPTION ENGLISH COURSE DESCRIPTION

This course is the culmination of students' academic program and the showpiece of what they are able to accomplish. Every group of students develops a business plan for a small business in tourism. This comprehensive plan is based on a previously completed feasibility study.

With the guidance of the supervisor, students analyze and complete all phases of a business plan as it applies to their chosen business ideas.

ظِبٔشجٌا ٟف تٌبطٌا يبّعأ خّل خثبضّث سشمٌّا از٘ شجزع٠

خعّٛغِ ًو ًّعر ش١ؽ .ٗراسذلٚ ٗراسبِٙ طبىعٔاٚ

ٞسبغر ٚششٌّ ًّع خطخ داذعإٚ خعاسد ٍٝع خ١ثلاط

ٟزٌا ٜٚذغٌا خعاسد ظئبزٔ ٍٝع ءبٕ ث ،خؽب١غٌ ا ٟف ش١غص

ع١ّع خجٍطٌا ذع٠ٚ .كثبغٌا ًصفٌا ٟف ٚششٌٍّ بٙث ذِبل

تعبِٕٚ ك١لد ًىشثٚ فششٌّا ٗ١عٛزث خطخٌا ٖز٘ ءاضعأ

.ػشزمٌّا ُٙعٚششِ خع١جطٌ

211

3.

COURSE AIM

This course aims to prepare students for the workforce by enhancing and tuning their knowledge and skills through a unified project and organized group work.

4.


The main objectives of the graduation project include:



Challenge the student to go beyond his/her educational program.



Give opportunity for the student to expand his/her personal knowledge to real life situations that will promote lifelong learning.



Correlate previous educational experiences and learning to community service based learning.



Provide students with an opportunity to demonstrate individual initiative and responsibility.



Provide students with an opportunity to use resource materials to express ideas and talents.



Practicing team work and synergy with other students and with the advisors.



Practicing proper technical writing and oral presentation skills.

5.


On completion of this course, students should be able to:

1.

2.

3.

4.

Understand the meaning and uses of a business plan.

Acquire the skill of building on a sound feasibility study.

Synthesize a wide array of information for the benefit of a specific cause.

Refine group work skills in areas of cooperation, and communication.

5. Develop a detailed business plan for a tourism small business.

6.

6. LECTURES SCHEDULE

WEEK TOPIC

1 Feasibility study summary A(1)

2

3

Marketing Plan

4 Operations plan

5

6 Promotion plan

7 HR plan

8 Financial plan

9

10 Start-up plan

11 Exit strategy

12

13 A(2)

14 Presentations

212

15

16

Submitting final written business plan

7.


Teaching Method

 The course is largely based on independent work by the students with only a guiding role of the supervisor. The students seek

Teaching Media



Moodle e-learning system



Agenda and minutes of student groups meetings with the supervisor are prepared by group leaders resources from the library and organize their own work.

Autonomy is stressed as an important skill to develop.

8.



40

25

15

10

05

05

Proj. Process

Indiv. Assig.

Peer evaluations

Pres. & disc.

TERM PAPER

Business Plan

CONTINUOUS

Meeting minutes

9.

COURSE RULES

Attendance









10.


DESCRIPTION



Self-study + detailed requirements

Moodle

213



Course File

TOURISM PLANNING AND DEVELOPMENT

TOUR 4410

214

1.



Department

Semester / Year

Tourism

Program Title

Program Code

Course Title

Course Code

Spring 2014



TOUR

English

Tourism planning and development

Arabic

خ١ؽب١غٌا خ١ّٕزٌاٚ ظ١طخزٌا

TOUR 4410

Course Type

Pre Requisites


Credit Hours


TOUR 2050

English

Teaching Hours

3

Lecture


3 (Weekly)

15

Total 45

Teaching Weeks

Lecture



215

2.



Tourism is a relatively new sector in


Oman, which is currently witnessing an incremental development in almost all different economic sectors. The Ministry of from different approaches as well as medium and short term sector and partial

خٕطٍع ٟف ب١جغٔ حذ٠ذغٌا دلابغٌّا ذؽأ خؽب١غٌا شجزعر

دبعبطمٌا فٍزخِ ٟف اش١جو اسٛطر ب١ٌبؽ ذٙشر ٟزٌا ْبّع

خؽب١غٌا حساص ٚ ذعر بّو .خؽب١غٌا بٙ١ف بّث خ٠دبصزللاا

.ْبّع خٕطٍع ٟف ب١جغٔ خض٠ذؾٌا داساصٌٛا ِٓ حذؽاٚ

Tourism is as well one of the newest ministries in Oman. Accordingly, Oman is currently involved in several developing and planning activities. These activities include setting long-term strategic plans plans. On the other hand, Oman witnesses projects (e.g. al Sefa and the Wave), to

SMEs. These massive planning and

ٌٟبؾٌا ذلٌٛا ٟف ْبّع خٕطٍع ذٙشر ،دذصٌا از٘ ٟف

خ١ّٕزٌاٚ ظ١طخزٌبث خٍصٌا دار خطشٔلأا

خ١غ١راشزعا ظطخ عضٚ خطشٔلأا ٖز٘ ًّشرٚ .

ِٓ ذ٠ذعٌا

خ١ؽب١غٌا

خ١ّٕزٌ خ١عبطل ظطخ دٛعٚ ٌٝإ خفبضإ ًعلأا خٍ٠ٛط

ظطخٌا ذ٠ذع تٔبع ٌٝإ از٘ خ١ؽب١غٌا علاٌّٛا ِٓ ذ٠ذعٌا

داسبطِ خِبلإ ٚ ش٠ٛطر ًضِ خؽب١غٌا بطمث خٍصٌا دار

ٜذٌّاٚ ظعٛزٌّا ٜذٌّا بطمٌا هٌزوٚ خفٍزخٌّا حذ٠ذع

.خ١ئضع ظطخٚ ش١صمٌا as well the establishments of numerous tourism projects which varies from mega development activities stimulate studying

حش١خلأا حشزفٌا يلاخ بض٠أ ْبّع ذٙشر ٜشخأ خٙع ِٓ

بِ ػٚاشزر ٟزٌاٚ خ ١ ؽب١غٌا ع٠سبشٌّا ِٓ ش١جو دذع خِبلإ

،خف١غٌا ٚأ طٌّٛا ٚششّو خللاّع دبعٚششِ ٓ١ث

بِبّز٘ا ٝمٍر ٟزٌاٚ خطعٛزٌّاٚ حش١غصٌا دبعٚششٌّاٚ

بِ ٛ٘ٚ ،خٕطٍغٌبث خفٍزخٌّا خ ١ِٛىؾٌا دبٙغٌا ِٓ بصبخ

خ١ّٕزٌاٚ ظ١طخزٌا ذعاٛل ظ٠سذزث َبّز٘لاٌ اضفؾِ شجزع٠

.خٕطٍغٌا ٟف خ١ؽب١غٌا planning and development in an Omani context.

The course will focus on highlighting the different types and levels of tourism

ظ١طخزٌا دب٠ٛزغِٚ اٛٔأ فٍزخِ سشمٌّا از٘ يٚبٕز١ع details all the procedures of setting a tourism plan. The course will explore as

داءاشعلإا خفبو ً١ٍؾرٚ خعاسد تٔبع ٌٝإ ٟؽب١غٌا planning. It will then move on to discuss in

ٍٝع ك١جطزٌبث خ ١ ؽب١غٌا ظطخٌا هٍر عضٚ ٟف خعجزٌّا

سشمٌّا فذٙ٠ ،اش١خأٚ .ْبّع ٟف ب١ٌب ؽ خمجطٌّا ظطخٌا well the different tourism plans currently applied in Oman. Finally, the course will

ش٠ٛطزٌ خط١غث خط خ خغب١ص ٟف ةلاطٌا ناششإ ٌٝإ

.خؽب١غٌا تٔاٛع ِٓ ذؽاٚ motivate students to to jointly work on setting a simple plan for developing one of the tourism aspects.

216

3.

COURSE AIM

This course aims to help the students understanding tourism planning and development.

This includes providing the students with sufficient knowledge concerning the procedures of designing tourist plans on different scales (attraction, tourist site and destination).

4.



12.

Understand the definition and the importance of tourism planning

13.

Recognize the different classification of planning according to time, comprehensiveness and location.

14.

Understand the procedures of designing, applying and evaluating tourist plans on the scale of a destination, site and attraction.

5.



12.

Understand the different types and levels of tourism planning.

13.

To understand the different procedures of organizing tourism plans

14.

Know well about the Omani current tourism plans.

15.

Design a simple plan for one of the tourism aspects.

10

6.


WEEK

1

TOPIC

Introduction - Defining tourism planning - The importance of planning

2

3

4

5

6

7

8

9

Types of planning (according to timing)

Types of planning (according to comprehensiveness)

Types of planning (according to location) -Quiz

Stages of general planning

Stages of general planning

Case studies and class activity

Revision - Mid-term

Introduction to tourism planning

Tourist destination planning

11

12

13

14

15

Tourist destination planning

Tourist site planning

Tourist site planning

Tourist attractions planning

Case studies

217

7.


Teaching Method


Teaching Media




8.



60

20

Final Exam

Mid-Exam

10

10

TERM PAPER

Assignments

CONTINUOUS

Class work

9.

COURSE RULES

Attendance









10.





Electronic Materials, Web Sites etc. N/A

DESCRIPTION

Given

218

Course Files Summary Tourism Department College of Arts &amp; Social Sciences 2016

Course Files Summary

Tourism Department

College of Arts & Social Sciences

2016

Welcome Message:

Tourism Study & Degree Plan

Tourism Study & Degree Plan

Course Files Summary

INTRODUCTION TO TOURISM

TOUR 1001

تيعاوتجلاا مىلعلا و بادلآا تيلك

تحايسلا نسل

رزمولا فله

تيحايسلا ثاوظٌولاو ةزهجلأا

INTRODUCTION TO TOURISM GUIDANCE

TOUR 1060

INTRODUCTION TO HOSPITALITY

TOUR 1080

FRENCH FOR TOURISM (1)

TOUR 1111

FRENCH FOR TOURISM (2)

TOUR 1112

FRENCH FOR TOURISM (3)

TOUR 1113

FRENCH FOR TOURISM (4)

TOUR 1114

FRENCH FOR TOURISM (5)

TOUR 1115

FRENCH FOR TOURISM (6)

TOUR 1116

GERMAN FOR TOURISM (1)

TOUR 1211

TOUR 1212

GERMAN FOR TOURISM (3)

TOUR 1213

White board, laptop (powerpoint, listening exercices, short movies), LCD, CD´s, radio tapes

All of the below.

GERMAN FOR TOURISM (4)

TOUR 1214

GERMAN FOR TOURISM (5)

TOUR 1215

GERMAN FOR TOURISM (6)

TOUR 1216

تيعاوتجلاا مىلعلاو بادلآا تيلك

تحايسلا نسل

رزمولا فله

تفايعلاو تحايسلا ييًاىلو ثاعيزشت

RESEARCH PLANNING IN TOURISM AND

HOSPITALITY

TOUR 2041

TOURISM RESOURCES IN OMAN

Tour 2050

HOSPITALITY MANAGEMENT

TOUR 3201

FOOD PRODUCTION

TOUR 3210

SERVICE IN HOSPITALITY

TOUR 3220

FRONT OFFICE OPERATIONS & MANAGEMENT

TOUR 3231

HOUSEKEEPING OPERATIONS & MANAGEMENT

TOUR 3250

INFORMATION TECHNOLOGY APPLICATIONS FOR

HOSPITALITY

TOUR 3260

BUSINESS OF TOURISM COMPANIES AND TRAVEL

AGENCIES

TOUR 3300

BUSINESS OF AIRLINE COMPANIES

TOUR 3311

ECONOMICS OF TOURISM

TOUR 3330

EVENT MANAGEMENT

TOUR 3340

HUMAN RESOURCES MANAGEMENT IN TOURISM AND

HOSPITALITY

TOUR 4010

STATISTICS FOR TOURISM AND HOSPITALITY

TOUR 4021

Course Files Summary Tourism Department College of Arts & Social Sciences 2016