Brief Bio 1. Personal Information Name: Tamer Mohamed Atef E-mail: tamer@squ.edu.om Academic Rank: Assistant Professor Department: Tourism Specialization: Tourism Minor specialization: Hospitality Management Address: Sultan Qaboos University, College of Arts & Social Sciences. P.O Box 42, P.C. 123. Al-Khod, Sultanate of Oman. 2. Employment History Place of Work (Institution) Year Occupation Tourism Department / College of Arts and From 15/08/2009 till Social Sciences / Sultan Qaboos University / Assistant Professor now Sultanate of Oman Hotel Studies Department / College of Tourism From 25/03/2013 till Associate Professor and Hotels / Sadat City University / Egypt now Hotel Studies Department / College of Tourism from 26/03/2012 till Associate Professor and Hotels / Menoufiya University / Egypt 24/03/2013 Hotel Studies Department / College of Tourism from 31/12/2005 till Assistant Professor and Hotels / Menoufiya University / Egypt 25/03/2012 Hotel Studies Department / College of Tourism from 19/05/2001 till Lecturer and Hotels / Menoufiya University / Egypt 30/12/2005 Hotel Studies Department / College of Tourism from 14/10/2000 Teaching Assistant and Hotels / Menoufiya University / Egypt 18/05/2001 Hotel Management Department / College of from 08/1999 till Researcher Tourism and Hotels / Helwan University / Egypt 10/2000 3. Education and Qualifications 3- 1 Qualifications Year Qualification Institution College of Tourism and Hotels / Helwan University / Egypt & School of Services 2005 PhD Management / Bournemouth University / UK (Joint Supervision) College of Tourism and Hotels / Helwan 2001 MSc University / Egypt College of Tourism and Hotels / Helwan 1997 BSc University / Egypt 3-2 Courses Taught Level Food Production Hospitality Management Hotels and Restaurant Management Statistics for Tourism and Hospitality Introduction to Financial Accounting in Hospitality and Tourism Managerial Accounting for Hospitality Hotel Cost Accounting Service in Hospitality Undergraduate / Tourism Department - College Tourism Accounting of Arts and Social Sciences - Sultan Qaboos University - Sultanate of Oman Graduation Project Managing Tourism Information Systems Modern Trends in Tourism Public Relations for Tourism Research Methods for Tourism and Hospitality Special Topics in Tourism Tourism Organizations and Authorities Tourism Planning and Development Food Service Systems - Production and Purchasing Undergraduate / Food Science and Nutrition Department - College of Agricultural and 1|P age Marine Sciences - Sultan Qaboos University Sultanate of Oman Information Systems for Tourism and Hospitality Hotel Services Management Graduation Project Hotel Quality Management Hotel Front Office Management E-Reservations Systems in Hotels E-Marketing in Hotels Hotel information Systems Environmental Practices in Hotels Food Production The Art of Service in Hospitality Undergraduate / Hotel Studies Department College of Tourism and Hotels - Menoufiya University - Egypt Postgraduate (PhD) / Hotel Studies Department - College of Tourism and Hotels - Menoufiya University - Egypt Postgraduate (Master) / Hotel Studies Department - College of Tourism and Hotels Menoufiya University - Egypt Postgraduate (Diploma) Hotel Management Department - College of Tourism and Hotels Helwan University - Egypt 4. Research 4-1 Research Interests Hospitality Management Services Quality Management Tourism and Hospitality Education Training and Development 4-2 Papers (5 most important or recent papers) ATEF, TAMER and AL-BALUSHI, MASOOMA (2015). Entrepreneurship as a means for restructuring employment patterns. Tourism and Hospitality Research, 15(2), pp. 73-90. Published online before print November 6, 2014, doi: 10.1177/1467358414558082 AL-BALUSHI, MASOOMA and ATEF, TAMER (2013). A study of online social networks impact on potential travellers’ tourism and hospitality choices. European Journal of Tourism, Hospitality and Recreation (EJTHR), 4(1), pp. 69-88. ATEF, TAMER (2012). The mystery demystified: a mystery shopper's experience with hotel services and products. TOURISMOS, 7(1), pp. 289-308. ATEF, TAMER (2011). Assessing the ability of the Egyptian hospitality industry to serve special needs customers. Managing Leisure, 16(3), pp. 231-242. ATEF, TAMER, MEGAHED, FARIDA and HEWEDI, MAHMOUD (2010). Managers training and development in the Egyptian hospitality industry. In: Kefalaki, M. and Tixier, D. (ed.), Challenges and Prospects in Tourism Research, pp. 387-403. Athens Institute for Education and Research (ATINER), Athens, Greece. (Book Chapter). . 4-3 Conferences (5 most important or recent conferences) The 7th International Tourism Congress on: “The Image and Sustainability of Tourist Destination”, Tourism Department, College of Arts and Social Sciences, Sultan Qaboos University, Muscat, Sultanate of Oman, 2-4/12/2014. The 10th Annual International Conference on Tourism, Athens Institute for Education and Research (ATINER), Titania Hotel, Athens, Greece, 9-12/06/2014. The 1st Oman Tourism Investment Conference. Organized by The Oman Chamber of Commerce. Al Bustan Palace Hotel, Muscat, Sultanate of Oman, 30-31/12/2013. The 6th International Tourism Congress on: “The Image and Sustainability of Tourist Destination”, School of Tourism and Maritime Technology, Polytechnic Institute of Leiria (IPL), Peniche, Portugal, 27-29/11/2013. th The 5 International Tourism Congress on: “The Image and Sustainability of Tourist Destination”, School of Tourism and Maritime Technology, Polytechnic Institute of Leiria (IPL), Peniche, Portugal, 23-24/11/2011. 4-4 Thesis Supervision (5 most recent theses) 2|P age 5. Awards Distinguished Academic Award th Sultan Qaboos University Distinguished Academic Award, 14 Celebration of University Day, 04/05/2014. Letter of Recognition UNWTO.Themis Foundation Executive Director Letter of Recognition for my contributions to the: “UNWTO Executive Training Courses on Tourism Principles and Practice for SCTA (Saudi Council for Tourism and Antiquities) Licensed Operators”, Held in Saudi Arabia, 20/05/2014 - 03/06/2014 (20-21-22 May in Riyadh, 25-26-27 in Dammam, 1-2-3 June in Jeddah). Certificate of Recognition Certificate of Recognition for my contributions in the development of the Travel & Tourism and Hospitality Specializations Curricula (Certificate and Diploma Levels). Awarded by Her Excellency The Undersecretary of The Omani Ministry of Manpower, 16/02/2015. Letter of Recognition UNWTO.Themis Foundation Executive Director Letter of Recognition for my contributions to the: “UNWTO Executive Training Courses on Tourism Destination Management and Marketing for the private sector operators and SCTH (Saudi Council for Tourism and Heritage) executives”, Held in Saudi Arabia from 6-8 October 2015 in Abha and from 10-13 October 2015 in Taif. Letter of Recognition Letter of Recognition for my contributions as a member of the College Quality and Accreditation Committee. Awarded by Assistant Deanship of College of Arts and Social Sciences, Sultan Qaboos University. Fall 2015. 6. Community Service 6-1 Community services (Lectures – Seminars – etc….) UNWTO Expert for Accommodation Sector as part of the: “UNWTO Executive Training Courses on Tourism Destination Management and Marketing for the private sector operators and SCTH (Saudi Council for Tourism and Heritage) executives”, Held in Saudi Arabia from 6-8 October 2015 in Abha and from 10-13 October 2015 in Taif. Delivered a lecture on: “The Hospitality Industry: An Overview”, Catering School, Royal Army of Oman, 01/06/2015. Conducted a two-day workshop on: “Quality Assurance & Academic Accreditation”, College of Arts and Social Sciences, Sultan Qaboos University, 09&16/04/2015. UNWTO Expert for Accommodation Sector as part of the: “UNWTO Executive Training Courses on Tourism Principles and Practice for SCTA (Saudi Council for Tourism and Antiquities) Licensed Operators”, Held in Saudi Arabia, 20/05/2014 03/06/2014 (20-21-22 May in Riyadh, 25-26-27 in Dammam, 1-2-3 June in Jeddah). Conducted a one day training session on: “The Hospitality Industry: A Sports Tourism Engine”, As part of a three day workshop on Sport Tourism Industry, Organized by the Omani Ministry of Sports Affairs, Best Western Hotel, Muscat, Sultanate of Oman, 21-23/05/2013. 6-2 Committee membership (5 main committees) UNWTO TedQual Accreditation Committee Member and File Coordinator, Tourism Department, College of Arts and Social Sciences, Sultan Qaboos University. 2013 till now. The Tourism Department obtained UNWTO TedQual certification renewal for three years October 2015 to 30 September 2018 for its undergraduate tourism program in October 2015. Courses Audit Committee Head, College of Arts and Social Sciences, Sultan Qaboos University. Spring 2015. College Accreditation Committee Member, College of Arts and Social Sciences, Sultan Qaboos University. 2013, 2014, 2015 & 2016. Training and Community Service Committee Member (Tourism Department Representative), College of Arts and Social Sciences, Sultan Qaboos University 2013, 2014, 2015 & 2016. Committee Member for Hospitality Specialization Curriculum Development, Ministry of Manpower, Sultanate of Oman. 20112012. 3|P age