College of Arts and Social Sciences
Information Studies Department
Course Portfolio
INFO 2460
Information Services
Period: spring 2014
18 may 2014
Course File
I. COURSE FILE SUMMARY
1. COURSE INFORMATION
College/Institute/Centre
COLLEGE OF ARTS AND SOCIAL SCIENCES
Department
Information studies
Program Title
Semester\Year
Spring 2014
Program Code
Course Title
English
Course Code
Information services
INFO 2460
Course Type
Major requirements
Pre Requisites
INFO1102
Teaching Language
Arabic
Credit Hours
3
Lecture
3 (Weekly)
Practical/Fieldwork ----- (Weekly)
15
Teaching Hours
Teaching Weeks
Arabic
‫خدمات المعلومات‬
Total
3
Number of students
Lecture
Practical/Fieldwork
Number of Student dropped
69
69
-
1
2. COURSE DESCRIPTION
ENGLISH COURSE DESCRIPTION
ARABIC COURSE DESCRIPTION
The course examines the nature of information
services offered by information institutions at
various settings. It focuses on the recent trends
of designing and providing reference and
information services to users with particular
emphasis to mobile information technology.
The course also highlights some aspects of the
philosophy of administering, marketing,
promoting, and evaluating library services.
Information literacy skills and the impact of
information and communication technology on
the reference work will also be emphasized.
‫يتناول المقرر خدمات المعلومات التقليدية والحديثة في‬
‫ ويولي اهتماما ً كبيراً بالمفاهيم‬،‫مؤسسات المعلومات‬
‫ ويركز على الجوانب‬.‫والمصطلحات المتعلقة بالموضوع‬
‫التطبيقية والعملية في تقديم خدمات معلومات متطورة في‬
.‫المكتبات ومراكز المعلومات بجميع أشكالها‬
‫والتكنولوجيا الحديثة وأثرها في تقديم خدمات المعلومات‬
‫أحد الموضوعات األساسية مع التركيز على أهمية العمل‬
‫ كما تبرز جوانب‬.‫المرجعي وتقديم خدمة مرجعية ناجحة‬
،‫تتعلق فلسفة إدارة وتسويق وتقييم خدمات المعلومات‬
‫وسيتطرق المقرر أيضا ً إلى جوانب مهارات محو األمية‬
‫المعلوماتية وتأثير التكنولوجيا الحديثة على أداء خدمات‬
‫المعلومات‬
3. COURSE AIM
The course aim to highlight the importance of adoption of flexible and relevant
information services by libraries and information centres
4. COURSE OBJECTIVES
1- Know the basic concepts related to current information services
2- Know different types of information services and ways of organizing and
delivering them through libraries and information centres
3- Know the impact of technology in changing the libraries ways in dealing with
traditional works and management of information centres
4- Know the role of mobile technology and its impact on the way of providing
information services
5- Know ways and methods of providing information services in libraries
6- Know the importance of strategic planning of information services
2
5. COURSE INTENDED LEARNING OUTCOMES
7- As a result of conducting this course the student will be able to:
89- Know the basic concepts related to current information services
10- Know different types of information services and ways of organizing and
delivering them through libraries and information centres
11- Recognize the impact of technology in changing the libraries ways in dealing
with traditional works and management of information centres
12- Know ways and methods of providing information services in libraries
13- Know the importance of strategic planning of information services
1- LECTURES SCHEDULE (subject to change)
WEEK
TOPIC
1
Introduction to information services
Ethical rules
2
Indexing and abstracting services
3
Reference services
Reference interview
Reference librarian skills
4
Current awareness service and selective dissemination of information
Electronic reference service
5
Evaluating users’ needs. Study library users
6
Marketing library and information services
The impact of social media and its tools on delivering information services
7
The impact of mobile technology on delivering information services
8
New applications in delivering information services
9
Measuring quality in libraries and their information services
10
Theories and the impact of information literacy
11
Strategic planning and development of information services
12
Future of new references and the age of wide data
13
Assignments presentations
14
Assignments presentations
15
Course clearing out
3
2- TEACHING STRATEGIES AND TECHNOLOGY APPLICATION
Teaching Method
 Oral classes
 Practical words of some information


Teaching Media
 Power point slides
 Short videos
 Moodle
 Prezi
 3D ALBUM
services
Moodle discussions
Group discussions
3- GRADING AND ASSESSMENT
POINTS
100
WRITTEN
60
ORAL
TERM PAPER
25
CONTINUOUS
15
4- COURSE RULES
Attendance
Attendance at class is mandatory. Course Instructors should keep attendance records. An
"absentee warning notice" will be issued if a student is absent for:
• More than 10% in courses with less than 75 total contact hours.
• More than 5% in courses with 75 or more total contact hours.
An "absentee withdrawal notice" will be issued and the student will be deemed to have
withdrawn from the course with an 'FW' grade if a student is absent for:
• More than 20% in courses with less than 75 total contact hours.
• More than 15% in courses with 75 to 150 total contact hours.
• More than 10% of total contact hours for courses with more than 150 total
contact hours.
5- INSTRUCTIONAL MATERIALS
DESCRIPTION
1. Yen. S & Wang. J.J (2009). Informationtime based futures pricing. Available:
http://www.sciencedirect.com/science
/article/pii/S0378437109004208.
2. Baruchson-Arbib. S & Bronstein, J.
(2002). A view to the future of the
library and information science
profession: A Delphi study. Available:
http://onlinelibrary.wiley.com/doi/10.
1002/asi.10051/full.
3. Hankerson. D. R. (2003). Introduction
to information theory and data
compression. Chapman & Hall/CRC
Press, 2003.
‫ خدمات‬.)2002( .‫ غالب عوض‬،‫ النوايسة‬.1
English Reference Books
Arabic Reference Books
4
‫المستفيدين من المكتبات والمعلومات‪ .‬عمان‪ :‬مكتبة‬
‫الرازي العلمية‪.‬‬
‫‪ .2‬عليان‪ ،‬ربحي مصطفى (‪ .)2010‬خدمات‬
‫المعلومات‪ .‬عمان‪ :‬دار صفاء للنشر والتوزيع‪.‬‬
‫‪ .3‬الصالحي‪ ،‬عايدة بنت سالم (‪ .)0213‬مبادئ‬
‫خدمات المعلومات الصادرة عن جمعية مكتبات‬
‫الكليات والبحث األمريكية ومدى تطبيقها في‬
‫مكتبات كليات العلوم التطبيقية العمانية ‪ :‬دراسة‬
‫تقييمية (رسالة ماجستير)‪ .‬مسقط‪ :‬جامعة السلطان‬
‫قابوس‪.‬‬
‫‪ .4‬الدباس‪ ،‬ريا أحمد (‪ .)2010‬خدمات المعلومات في‬
‫المكتبات التقليدية وااللكترونية‪ .‬عمّان‪ :‬دار البداية‪.‬‬
‫الهوش‪ ،‬أبو بكر محمد (‪ .)2011‬شبكة االنترنت‬
‫وخدمات المعلومات‪ .‬القاهرة‪ :‬دار السحاب‪.‬‬
‫‪Lecture Notes/Hand-outs‬‬
‫‪Electronic Materials, Web Sites etc.‬‬
‫‪Attachments‬‬
‫‪LECTURES‬‬
‫‪LECTURE NOTES/HAND-OUTS‬‬
‫‪EXAMS SAMPLE‬‬
‫‪A SAMPLE OF STUDENTS’ ANSWERS‬‬
‫‪A SAMPLE OF EXERCISES AND STUDENTS’ ANSWERS‬‬
‫‪A SAMPLE OF ASSIGNMENTS AND STUDENTS’ ACTIVITIES‬‬
‫‪RESULTS AND GRADES‬‬
‫‪5‬‬
‫‪II.‬‬
‫‪III.‬‬
‫‪IV.‬‬
‫‪V.‬‬
‫‪VI.‬‬
‫‪VII.‬‬
‫‪VIII.‬‬