Cameron University Solid Foundation. Quality Choices. Excellence for the Second Century. North Central Association - Higher Learning Commission November 8 - 10, 2010 Acknowledgements It often happens in the course of a project that the unintended benefits are in many ways the most rewarding. We began this self-study process with four goals in mind: 1) to complete an honest and thorough evaluation of the state of Cameron University; 2) to establish that Cameron University meets the NCA-HLC accrediting criteria for an outstanding institution of higher education; 3) to demonstrate that Cameron University has addressed the findings from previous NCA-HLC visits; and 4) to include all Cameron University stakeholders in the self-study process and to inform them honestly and openly of all self-study findings. We certainly believe that we have fulfilled those goals, yet what we have come to recognize above all else is the commitment, teamwork, and genuine good will of a hard-working campus community that rose to the challenge of honestly and openly evaluating and assessing their own work and that of others in order to make this not only a thorough self-study process, but one that would be sufficiently meaningful to carry the institution forward into its second century. For the past two years, faculty, staff, and students have asked and answered questions (sometimes more than once), provided documentation, gathered and organized material, written and read, and rewritten and reread, in order to be sure that this document captures the essence of who we are as an institution, and that it frankly and accurately describes our institutional strengths and weaknesses, the challenges we face, and the opportunities that we must be ready to embrace. At the heart of this enterprise has been a steering committee whose primary charges were to provide guidance and direction for the self-study and to keep the many individuals involved on task and on schedule. They, along with the various teams working under their leadership, are listed below in recognition of the substantial time and effort they have dedicated to the successful completion of this project. Thanks also go to those who participated in Spring 2009 unit meetings, those who completed various campus surveys, and those who provided input, through committees and focus meetings, on various stages of the self-study draft. Those individuals are too numerous to list here, but their contributions have been invaluable. Committee Memberships Steering Committee: Marge Kingsley, Self-Study Coordinator (English and Foreign Languages); Aubree Helvey, Administrative Support Coordinator (Business and Assistant Vice President, Academic Affairs); Syed Ahmed (Business); Gary Buckley (Physical Sciences); Susan Camp (Director, CU-Duncan); Mike Dunn (Biological Sciences); Courtney Glazer (Education); Reza Kamali (Dean, School of Science and Technology); John McArthur (Vice President, Academic Affairs); Zeak Naifeh (Student Services); Buddy Odom (Dean, School of Business); Karla Oty (Mathematical Sciences and Director of Institutional Reasearch, Assessment, and Accountability); Tom Sutherlin (Institutional Research and Assessment); Von Underwood (Dean, School of Liberal Arts); Ronna Vanderslice (Dean, School of Education and Behavioral Science); Benson Warren (Art); Sherry Young (Director, Library) Criterion One (Co-Chairs: Gary Buckley, Sherry Young): Dennis Frisby (Biology, Honors Program), Russell Graves (History and Government), Jan Logan (Music), Ken Masters (Business) Criterion Two (Co-Chairs: Reza Kamali, Benson Warren): Steve Adams (Communications), Roxanne Gooch (Business), Debbie Goode (Information Technology Services), John Morris (English and Foreign Languages), Mary Penick (Computing and Technology) Criterion Three (Co-Chairs: Mike Dunn, Ronna Vanderslice): Tia Blansett (Student), Susan Camp (CU-Duncan), Mary Dzindolet (Psychology and Human Ecology), Lorie Garrison (Adult and Continuing Education), Carla Guthridge (Biological Sciences), Karen Hardin (Multimedia Design), Whitney Harstad (Student), Danny McGuire (Physical Sciences), Edna McMillan (Art), Barbara Pickthorn (Library), Jennifer Pruchnicki (Student Development), Neal Washington, (Mathematical Sciences, Student Support Services) Criterion Four (Co-Chairs: Buddy Odom, Karla Oty): Don Aguilar (Multimedia Design), Sylvia Burgess (Associate Vice President, Academic Affairs), Ramona Hall (Education), Chris Keller (Communications), Rhonda Killian (Student), Levi Pettijohn (Student), Tom Russell (Computing and Technology), Laquita Shaw (Admissions), Janet Williams (Public Affairs), Jennifer Williamson (VISTA), Anton Wohlers (History and Government, Faculty Development and Research) Criterion Five (Co-Chairs: Courtney Glazer, Von Underwood): Tony Allison (Communications), Debbie Crossland (Adult and Continuing Education), Jennifer Luckenbill (VISTA), Zeak Naifeh (Student Services), Arun Tilak (CETES), Janet Williams (Public Affairs), Kim Vinson (Athletics) DataTeam (Co-Chairs: Syed Ahmed, Tom Sutherlin): Mary Dzindolet (Psychology and Human Ecology), Hong Li (Mathematical Sciences), Dawne Massey (Information Technology Services), Anton Wohlers (History and Government, Faculty Development and Research) Layout and Design Josh Lehman (Public Affairs), Ann Morris (Public Affairs) Photography Melanie Barfield (Public Affairs), Jeff Dixon (Lawton Constitution), Christopher Heath (Public Affairs), Jim Horinek (Student), David McNeese (McNeese Fitzgerald Associates), Ann Morris (Public Affairs), Marjorie Morris (Community Member), Janet Williams (Public Affairs) Accreditation Awareness Committee (Co-Chairs: Aubrey Helvey, Marge Kingsley): Jim Horinek (Student), Chris Keller (Communications), Ann Morris, (Public Affairs), Zeak Naifeh (Student Services), Karla Oty (Mathematical Sciences), Janet Williams (Public Affairs) Special Thanks to President Cindy Ross; Vice President for Business and Finance, Glen Pinkston; Vice President for University Advancement, Albert Johnson, Jr.; Vice President for Student Services, Jennifer Holland; and Associate Vice President for Enrollment Management, Jamie Glover. Table of Contents Acknowledgements 6 - INTRODUCTION History.......................................................................... 6 Distinctiveness............................................................... 8 Accreditation History.................................................. 10 Self-Study Goals......................................................... 10 Self-Study Process....................................................... 11 Organization of the Report......................................... 12 Changes Since Last Self-Study................................... 12 Students................................................................. 12 Faculty.................................................................... 16 State Economic Retrenchment.............................. 17 Curriculum............................................................. 18 Organizational Changes......................................... 21 Administrative Changes......................................... 22 Physical Facilities................................................... 23 Technology............................................................. 25 Off-Campus Learning Sites................................... 26 Partnerships........................................................... 27 Responses to 2001 NCA Team Findings.................... 28 Strategic Planning.................................................. 28 Faculty Evaluation.................................................. 29 Assessment of Student Learning........................... 30 Affirmative Action Plan......................................... 31 Other Suggestions for Institutional Improvement.......................................................... 32 37 - CHAPTER ONE: MISSION AND INTEGRITY Core Component I.A.................................................. 39 OSRHE Function Statement................................ 39 Cameron University Mission Statement................ 40 Cameron University Core Values........................... 40 Plan 2008 and Plan 2013....................................... 40 Publication of Mission Documents........................ 41 Core Component I.B.................................................. 41 Core Component I.C.................................................. 43 Unit Missions......................................................... 44 Strategic Planning.................................................. 46 Budgeting............................................................... 46 Mission-Driven Operations................................... 47 Core Component I.D.................................................. 48 Campus Governance Structures............................. 48 Campus Communication....................................... 51 Core Component I.E.................................................. 52 Policies and Procedures.......................................... 53 Internal and External Review................................. 54 Public Accountability............................................. 55 Summary..................................................................... 55 4 Cameron University Accreditation Self-Study 57 - CHAPTER TWO: PREPARING FOR THE FUTURE Core Component II.A................................................. 58 University Strategic Plans 2008 and 2013.............. 59 Institutional Academic Plan................................... 60 Enrollment Management Planning (“The Reasor Report”)............................................ 60 Campus Master Plan............................................. 61 Three-Year Capital Plan......................................... 62 Campus Master Plan of Capital Projects............... 63 Affirmative Action Plan......................................... 63 Technology Plan.................................................... 63 Physical Facilities Plan........................................... 64 Core Component II.B................................................. 64 Budget Overview................................................... 64 Human Resources.................................................. 66 Academic Programs............................................... 69 Learning Support Services..................................... 69 Recruitment and Retention.................................... 71 Campus Life.......................................................... 71 Physical Facilities................................................... 72 Core Component II.C................................................. 73 Responsibility for Coordination of Evaluation and Assessment.................................... 74 Reporting and Accountability................................ 75 Results of the Continuous Improvement Cycle..... 78 Improvements in Data Reporting.......................... 80 Financial Support for Evaluation and Assessment...................................................... 80 Core Component II.D................................................ 80 Summary..................................................................... 81 83 - CHAPTER THREE: STUDENT LEARNING AND EFFECTIVE TEACHING Core Component III.A............................................... 85 Assessment of Student Learning........................... 85 Reporting on Student Learning Outcomes........... 88 Improvements in Student Learning....................... 92 Core Component III.B............................................... 94 Faculty Recruitment and Retention....................... 95 Faculty Evaluation.................................................. 95 Recognition of Excellence in Teaching.................. 97 Faculty Development Resources............................ 98 Core Component III.C............................................... 99 Incoming Freshmen............................................... 99 Academic Support Services.................................. 100 Student Services................................................... 102 Student Wellness.................................................. 104 Career Services..................................................... 106 table of contents Diversity Programming........................................ 108 Campus Life........................................................ 109 Off-Campus Learning Sites................................. 111 Online Services.................................................... 111 Core Component III.D............................................. 112 University Library Resources............................... 112 Laboratory Facilities............................................ 114 Performance and Studio Facilities........................ 114 Academic Computing Labs................................. 114 Other Technology Resources............................... 115 Summary................................................................... 115 Language Training for Soldiers............................ 161 Cameron Stadium Complex................................ 161 Volunteer Income Tax Assistance......................... 162 Other Programs................................................... 162 Core Component V.D............................................... 166 Economic Impact................................................. 166 Awards and Recognitions..................................... 166 Success of Recent Campaigns.............................. 167 Summary................................................................... 167 117 - CHAPTER FOUR: ACQUISITION, DISCOVERY AND APPLICATION OF KNOWLEDGE 177 - APPENDICES Core Component IV.A.............................................. 118 Policies and Procedures........................................ 118 Support for Professional Development, Research and Creative/Scholarly Activities......... 120 Faculty, Student Research and Scholarship.......... 123 Core Component IV.B.............................................. 126 General Education............................................... 127 Graduate Programs.............................................. 128 Practical Experience Related to the Discipline.... 128 Core Component IV.C.............................................. 132 Globalization........................................................ 133 Diversity............................................................... 134 Technology........................................................... 136 Social Responsibility............................................ 138 Core Component IV.D............................................. 139 Ethical Conduct and Academic Integrity............ 139 Policies Governing Responsible Scholarship........ 141 Summary................................................................... 142 143 - CHAPTER FIVE: ENGAGEMENT AND SERVICE Core Component V.A............................................... 144 External Advisory Boards.................................... 144 Governing Board Memberships........................... 147 Partnerships......................................................... 147 Core Component V.B................................................ 150 Units Focused on Community Involvement........ 151 Internships........................................................... 157 Service Learning.................................................. 158 Faculty and Staff Service...................................... 158 Volunteerism........................................................ 159 Core Component V.C............................................... 160 Lawton Philharmonic Orchestra......................... 160 Martin Luther King, Jr. “Day of Service”.............. 161 Concurrent Enrollment........................................ 161 169 - CONCLUSION Appendix A............................................................... 178 Credits, Program Length and Tuition.................. 178 Institutional Compliance with the Higher Education Reauthorization Act (Title IV Information)......................................... 178 Campus Safety and Security................................ 179 Transfer Policies................................................... 179 Verification of Student Identity in Distance Education.............................................. 180 Public Disclosure: Advertising and Recruiting Materials............................................ 180 Professional Accreditations.................................. 180 Requirements of Institutions Holding Dual Institutional Accreditation.......................... 181 Student Complaints............................................. 181 Third-Party Comment......................................... 184 Appendix B............................................................... 185 University Summary..............................................185 Southwest Oklahoma High School Graduates (2001-2009) By High School.............................................. 186 By Year........................................................... 188 Data on Remediation Entering Freshman ACT Scores.................... 188 Changes in Math and English Placement Cut Scores...................................................... 189 Annual Organizational Charts............................. 190 University Reports Listing................................... 208 Assessment Expenditures for 2008-2009............. 209 Appendix C............................................................... 210 www.cameron.edu/selfstudy 5 Introduction Located at the foot of the Wichita Mountains in southwest Oklahoma, Cameron University is a public, regional university which has as its assigned function the granting of associate, baccalaureate and master’s degrees. From its base in Lawton-Fort Sill, a city of approximately 110,000, the university is committed to serving a diverse population of learners in a landscape that ranges from densely urban to deeply rural. With 12 learning sites in addition to the main Lawton campus providing quality higher education access to populations throughout the region, the university is well positioned to fulfill its promise to offer an education that will help every student attain personal and professional goals. The university’s mission to “provide a diverse and dynamic student body access to quality educational opportunities; foster a student-centered academic environment that combines innovative classroom teaching with experiential learning; prepare students for professional success, responsible citizenship, life-long learning and meaningful contributions to a rapidly changing world; and be a driving force in the cultural life and economic development of the region” lies at the very heart of its ability to serve the population of a region where the median per capita income sits at 80% of the national median and 16.8% of the population holds a baccalaureate degree.1 In a globally competitive world that increasingly makes higher education indispensable, Cameron’s commitment to accessibility, affordability and a quality experience for all of its students, whatever their educational goals, helps students to achieve their dreams and provides leadership for a region that must actively train and retain a well-educated populace in order to meet the challenges of the 21st century and provide quality of life for all of its residents. HISTORY 1. U.S. Census Bureau State and County Quick Facts, 2010 (Evaluation) 6 The history of Cameron University is inextricably interwoven with that of the region it serves, and the spirit of the institution has been shaped and formed by the determination, pride and dedication to cooperation that characterizes the people of southwest Oklahoma. From its very inception, Cameron and the citizens of southwest Oklahoma have worked together to overcome economic obstacles and to ensure that local students were afforded the same opportunities and education as their more urban counterparts in Oklahoma City and Tulsa. On May 20, 1908, the State Legislature of Oklahoma created six district agricultural schools for instruction in agriculture and mechanics with Cameron University Accreditation Self-Study allied branches in each Supreme Court Judicial District. Realizing the need for such a school in southwest Oklahoma, a group of Lawton businessmen, working with the Chamber of Commerce, purchased a site two miles west of the city and presented it to the state to encourage the location of a school at Lawton. The new school was named in honor of the Rev. E.D. Cameron, a minister who served as Superintendent of Public Instruction for Oklahoma Territory from 1894-1897 and later as Oklahoma’s first State Superintendent of Schools from 1907-1910. Cameron State School of Agriculture, as it was then called, opened in November 1909 with six faculty members and 108 students.2 Initially, the school served high school students, providing educated workers for a local economy heavily dependent upon production agriculture. In 1927, Cameron added junior college course work after school and state officials determined that the demand for higher education exceeded its availability for students in the southwest part of the state. The change in curriculum also led to a name change, and the school became known as Cameron State Agricultural College. By April 1930, Cameron was the largest junior college in Oklahoma. In 1940, all high school work at Cameron was discontinued, and Cameron assumed the status of a regular two-year junior college. A year later, the college began to operate under the Oklahoma State System of Higher Education.3 In the aftermath of World War II, changes to the local community wrought by returning military personnel and a diversifying economy offered new opportunities for Cameron, and in 1966, the functions of the institution were again expanded by the Oklahoma State Regents for Higher Education (OSRHE) to include the offering of baccalaureate degree programs, both as a response to the changing demographics and economy of southwest Oklahoma and in recognition of the needs of the soldiers stationed at Fort Sill. The institution changed its name to Cameron College, and the first juniors were accepted in 1968. Cameron’s first baccalaureate class graduated in May 1970. In 1974, Cameron College underwent another name change and became Cameron University.4 Twenty years later, the evolving economy of the City of Lawton had become increasingly urban and technology-driven and significantly less dependent on agriculture than it once had been, leading to the recognition of a need for post-baccalaureate education in southwest Oklahoma and to the establishment of master’s degree programs at Cameron in 1986. Cameron’s changing emphases and expanding curriculum were later acknowledged by the OSRHE when, in May 1992, governance of Cameron was transferred from the Board of Regents for Oklahoma Agricultural and Mechanical Colleges to the University of Oklahoma Board of Regents, currently known as the Board of Regents for the University of Oklahoma, Cameron University and Rogers State University (OU, CU and RSU Board of Regents). Over the intervening years, the academic offerings of the university have continued to expand, and in Fall 2009 Cameron offered six masters degree programs, 42 baccalaureate programs and 11 associate degree programs. 2. Cameron Magazine, Fall 2007 (University Publications) 3. Cameron Magazine, Spring 2008 (University Publications) 4. Cameron Magazine, Fall 2008 (University Publications) In academic year (AY) 2008-2009, Cameron celebrated its first hundred years of bringing educational opportunities to the people of southwest Oklahoma. The university’s “Changing Lives” campaign, conducted in conjunction with the centennial, once again asked alumni and the local community to partner with the institution to augment Cameron’s service to individual students and to the region, and the result was the single most successful three-year campaign ever conducted by any regional university in the state of Oklahoma. When the “Changing Lives” campaign www.cameron.edu/selfstudy 7 introduction concluded on June 30, 2008, more than $12.5 million had been raised, providing money for the construction of the McMahon Centennial Complex and the Bentley Gardens, as well as money for student scholarships and endowed faculty positions.5 Today, Cameron continues to grow and change. Student demographics have shifted significantly over the last few years, in part as a result of U.S. military action abroad, with a declining military population and an increased emphasis on the recruitment of more traditional-aged students.6 The physical campus is once again in a state of transformation, with a new business building, a new student union and the recently-completed Bentley Gardens altering the feel of the very heart of campus. Cameron’s online offerings continue to grow, particularly with Cameron’s participation in the state’s Reach Higher program for returning adult students, and the university attracts an increasing number of international students, with students from 45 foreign countries currently enrolled.7 Nevertheless, the institution’s underlying pioneer spirit, its dedication to tenacity and hard work, and its recognition that cooperation with the community in which it has grown and flourished is vital to the future of both the school and the region have not changed, and those principles underlie the university’s core values, its planning and its partnerships as it looks ahead into the twenty-first century. DISTINCTIVENESS 5. Cameron Magazine, Spring 2009 (University Publications) 6. Budget Highlights, 2009 (Budget) 7. Cameron University Fast Facts, 2009 (University Publications) 8. US News & World Report “Best Colleges,” 2009 (Evaluation) 9. Class Schedule, Fall 2010 (University Publications) 10. Undergraduate Catalog, 2009-2011 (Institutional Policies and Governance) 8 The interconnectedness of Cameron’s history with that of the region it serves has, over time, shaped the institution to reflect the particular needs of southwest Oklahoma. As one of only five institutions in the state of Oklahoma authorized to offer associate, baccalaureate and master’s level programs, Cameron makes quality educational opportunities accessible to the people in its primary service region. Providing remediation for approximately 60% of its incoming freshmen, Cameron also offers the second most affordable education in the state of Oklahoma, and the 2010 U.S. News & World Report “Best Colleges” publication indicated that Cameron graduates carry the second lowest debt load among their peers from 572 participating master’s-level institutions, a distinction that is the university’s direct response to the socio-economic diversity of the student population; the same publication listed Cameron’s socio-economic diversity as one of the highest in the region.8 Located next to Fort Sill, the nation’s largest artillery training base, the university also has a number of programs designed to make higher education as accessible and affordable for U.S. military personnel as it is for the permanent residents of southwest Oklahoma. Since the late 1960s, the university has offered classes in an 8-week nighttime format that integrates smoothly into the duty rotations and training schedules of Fort Sill soldiers. The university also offers daytime and evening classes at the Truman Education Center on Fort Sill.9 In addition, Cameron’s online general education courses combined with the Military Occupational Specialty (MOS), as approved in Servicemembers Opportunity College (SOC) agreements, allow soldiers to complete Associate of Applied Science degrees with a specialization in any of 11 MOSs. Cameron offers several additional degrees tailored to the needs of Fort Sill soldiers: the Associate of Science in Interdisciplinary Studies, the Associate of Applied Science in Applied Technology and the Bachelor of Science in Interdisciplinary Studies.10 The university maintains admissions personnel at Fort Sill for the convenience of military personnel, as well as an on-campus Office of Veteran’s Affairs and Department of Veteran Affairs Vocational Rehabilitation and Employment Service. Cameron partners with the U.S. Cameron University Accreditation Self-Study Department of Veteran Affairs to participate in the Yellow Ribbon program, which provides support to veterans eligible for Post 9/11 GI Bill benefits and has committed to provide each of 50 qualifying students up to $2484 during AY 2009-2010 to help offset their educational costs. Cameron also participates in the Military Spouse Career Advancement Financial Assistance Program, through which spouses of active duty military personnel may receive up to $6000 in assistance to pursue their college degrees, and the university has recently introduced the “Freedom to Learn” initiative, making online education more easily accessible for military personnel.11 In maintaining accessibility and affordability, the university does not neglect academic quality, and the institution’s core values list student learning as its top priority. Cameron’s ROTC program is ranked in the top 15% of the 273 ROTC programs nationwide and is the highest ranked ROTC program in Oklahoma. Since the program’s inception, it has produced over 600 commissioned officers, 16 of whom have gone on to attain the rank of General Officer. In 2010, CU’s Comanche Battalion received the General Douglas MacArthur Award as the best battalion in OK, AR, TX, WY, UT, CO, NM and AR, the third time the program has received a MacArthur Award since 1992. The university’s communication programs also rank highly regionally and nationally. The Cameron Speech and Debate Team has finished in the top 15 at the Pi Kappa Delta national tournament each of the last 15 years, and in 2005 Cameron students won the national championship in the Varsity Debate division. The school newspaper, The Collegian, has received the Award of Excellence from the Oklahoma Collegiate Press Association (OCPA) six times in the last decade, and in that time the paper has also received first place awards from OCPA for feature writing, editorial writing and display advertising design. Film production students have garnered more than 15 awards at regional and national film festivals since 2006. Other academic programs have also gained recognition at the state and national levels. Cameron’s languages faculty offer courses in nearly 50 world languages, the most of any institution in the State of Oklahoma. Course offerings include several languages designated as critical languages by the U.S. State Department: Arabic, Chinese, Farsi, Korean and Urdu. In addition, the Reach Higher program, which Cameron shares with several other Oklahoma institutions, received the Association of Continuing Higher Education’s Distinguished Program Award for Credit Programs in 2009. Always looking forward, the university’s most recent strategic plan, Plan 2013: Choices for the Second Century, additionally identifies two other academic disciplines (Computing and Technology and Criminal Justice) for targeted growth and development of academic distinction, in part as a response to the current workforce needs of southwest Oklahoma.12 In addition to its commitment to academic excellence, Cameron also takes pride in its ranking as one of the safest campuses in the nation, and although it already employs a staff of Council on Law Enforcement Training (CLEET) certified safety officers, the university continues to invest in the infrastructure necessary to maintain its safety ranking, including emergency call boxes, video surveillance and an emergency communication system which provides e-mail, text messaging and telephone notification of weather and safety concerns to students, faculty and staff.13 As its mission also suggests, Cameron University is unique in the state of Oklahoma in the form of the economic leadership it provides for the region it serves. The university houses and operates the Center for Emerging Technology and Entrepreneurial Studies 11. Freedom to Learn Brochure, 2009 (Partnerships) 12. Plan 2013: Choices for the Second Century, 2008 (Planning) 13. Office of Public Safety Website, 2010 (University Publications) www.cameron.edu/selfstudy 9 introduction (CETES), a consolidated economic development venture that promotes the creation and growth of technology-based companies, creates skilled employment opportunities, and prepares individuals to be effective contributors to the 21st century economy of southwest Oklahoma. Established in part in response to the Economic Development Generating Excellence (EDGE) Study, CETES is a multipurpose, multidisciplinary center that provides facilities, programs and support services both to client companies and to an existing regional cluster of software, multimedia and simulation companies. CETES provides the expertise and experience of its staff along with the resources of the university to develop solutions to economic and workforce challenges. The center offers strategic consulting services to businesses in southwest Oklahoma, and both CETES staff and university faculty/experts are available to facilitate strategic planning sessions, lead companies through the strategic planning process, guide companies in the identification of new market opportunities, conduct marketing research and facilitate key meetings.14 By offering an accessible and affordable quality educational experience in a safe environment, and providing economic leadership for southwest Oklahoma, Cameron University is able to serve its constituents well and create opportunities for growth and development within its primary service region. ACCREDITATION HISTORY Cameron State Agricultural College achieved its first accreditation by the North Central Association (NCA) as a junior college in 1962. After expanding to offer baccalaureate degrees, the institution was unsuccessful in its initial attempts to gain accreditation by NCA as a four-year institution and so asked to be temporarily accorded candidate status. Accreditation as a four-year institution was granted in 1973 and reaffirmed following subsequent visits in 1978, 1983, 1991 and 2001. Changes in affiliation status were approved following requested site visits in 1988, 1994 and 1999. The first of these changes enabled Cameron to begin offering graduate programs at the master’s degree level, the second gave approval for the university to deliver the MEd in Early Childhood Education to military personnel and employees of the Department of Defense at Rhein-Main Air Force Base in Germany, and the third authorized the university to expand its overseas offerings to include the MBA degree program at various military installations in Europe and to deliver degree programs by means of telecommunications at all OneNet receive sites in Oklahoma. An additional change in affiliation status was granted following the submission of a request and a best practices report in Spring 2003; that change gave Cameron authorization to offer distance education programs, including online programs, contingent upon approval by the OSRHE.15 14. Edge Website, 2010 (Partnerships); CETES Website, 2010 (University Publications) 15. Statement of Affiliation Status, 2003 (External Accreditation) 16. Monitoring Report on Assessment of Student Academic Achievement, 2004 (External Accreditation) 17. Off-Campus Site Report, 2007 (External Accreditation) 10 In the wake of its last accreditation visit, Cameron was required to submit a midterm monitoring report regarding its assessment program; that report was submitted and accepted with no further conditions in Summer 2004.16 In addition, North Central Association-Higher Learning Commission (NCA-HLC) conducted an offsite review visit in Fall 2006. All areas reviewed were deemed adequate, and no further review or monitoring of the university’s off-campus learning sites was judged necessary.17 SELF-STUDY GOALS The goals of Cameron University’s self-study process are fourfold: • To complete an honest and thorough evaluation of the state of Cameron University as it strives to meet its mission, purposes and strategic plan for the State of Oklahoma by celebrating and communicating institutional strengths and identifying challenges and areas for institutional improvement, developing appropriate and timely plans and strategies, and allocating the resources necessary to achieve them. Cameron University Accreditation Self-Study • To establish that Cameron University meets the North Central Association - Higher Learning Commission (NCA-HLC) accrediting criteria for an outstanding institution of higher education. • To demonstrate that Cameron University has addressed the findings from previous NCA-HLC visits. • To include all Cameron University stakeholders in the self-study process and to inform them honestly and openly of all self-study findings. SELF-STUDY PROCESS In order to effectively achieve the goals of the Cameron University Self-Study, the self-study process was organized to maximize campus involvement and generate meaningful information regarding the current state of the university. A faculty self-study coordinator was appointed by the university’s President in Summer 2008; at that same time, an Assistant Vice President for Academic Affairs was appointed Administrative Support Coordinator for the project. In consultation with those two individuals, a 12-member self-study steering committee was selected in October 2008. The committee included six faculty members, the deans of the four academic schools, the director of the library, and the director of institutional research and assessment. Committee members were divided into six pairs (one for each criterion and one for data collection and processing); each pair was comprised of one faculty member and one administrator in order to ensure adequate staff resources and administrative support. Once the steering committee had begun to function, each set of co-chairs recommended to the Vice President for Academic Affairs a working team comprised of appropriate faculty and staff, and student members for each team were recommended by the Student Government Association. Those teams were appointed in early November 2008 and began work following an orientation meeting held in late November 2008. Throughout the Spring 2009 semester, the teams worked to gather information for the preliminary writing of the self-study. Each team generated a set of questions relevant to the core components of its assigned criterion, and individual team members were assigned information-gathering responsibilities. In addition, steering committee members held preliminary meetings with each administrative and academic unit on campus to provide basic orientation to the self-study process and to collect preliminary information regarding focused topics relevant to the five criteria; transcripts of those meetings were made available to all team members. An informational survey was also sent to each department chair and unit head, requesting specific information about all campus units. Copies of those transcripts, surveys and survey results are available in the Resource Room.18 Following these initial information gathering activities, preliminary drafts of chapters corresponding to each of the five criteria were produced by the teams during Summer 2009. Using these early chapter drafts, the self-study coordinator worked during Fall 2009 to create a single coherent first draft. During that time, the steering committee also worked to identify information missing from that first draft, including any information needed that was not currently documented through regular data collection procedures. As a result of this work, a series of surveys were designed and sent to students, faculty, staff and alumni; their purpose was twofold: to provide analyzable data on issues identified in the Spring unit meetings, and to gather any necessary information that was not previously documented. The results of that survey were included in the first draft of the self-study, completed in February 2010. 18. Self-Study Unit Meeting Transcripts, 2009 (Evaluation); Unit Surveys, 2009 (Evaluation) www.cameron.edu/selfstudy 11 introduction The first completed draft was made available to the Cameron community via hard copy. All university constituents were invited to submit comments, corrections and suggestions for additional material; comments were also solicited via a series of focus groups held in April 2010. Revisions were made to the draft in late Spring 2010 and the completed self-study was submitted to the university President and the University of Oklahoma, Cameron University and Rogers State University Board of Regents (OU, CU and RSU Board of Regents) in September 2010. ORGANIZATION OF THE REPORT Structurally, the self-study uses the five accreditation criteria and related core components as organizing principles; each chapter focuses on one of the five criteria and concludes with a summary of the university’s identified strengths, challenges and opportunities relevant to that criterion. The introductory chapter follows the prescribed NCA-HLC format. The concluding chapter summarizes the self-study, restating the major findings of each chapter and presenting the university’s plan for addressing identified areas for improvement. An appendix contains data on major operational indicators. Although the self-study does not explicitly organize itself around the four cross-cutting themes, each chapter does consciously address the future-oriented, learning-centered, connected and distinctive nature of the institution, and the self-study as a whole makes it clear that Cameron University plans carefully and structures itself so as to effectively and efficiently serve the particular needs of its students and the southwest Oklahoma community. CHANGES SINCE LAST SELF-STUDY Students Since Fall 2001, total headcount enrollment has increased approximately 20% from 4,923 to 6,127. FTE has also increased over that period, from 3,751 in AY 2000-2001 to 4,373 in AY 2008-2009. In Fall 2009, the university saw its largest full-time enrollment ever, due in part no doubt to a faltering economy and in part to the university’s revamped and intensified recruitment efforts. A chart showing the university’s historic enrollment over that period is shown on the right.19 19. CRIM032 - Profile by Sex, Class, and Major, Fall 2009 (Operational Indicators) 12 Cameron University Accreditation Self-Study Cameron University Historic Headcount and FTE Enrollment for Fall Semesters 7,000 6,000 5,000 4,000 3,000 2,000 1,000 0 Fall 2000 Fall 2001 Fall 2002 Fall 2003 Fall 2004 Fall 2005 Fall 2006 Fall 2007 Fall 2008 Fall 2009 Headcount 5,174 5,401 5,658 5,632 5,931 5,880 5,737 5,471 5,453 6,131 FTE 3,600 3,751 3,988 3,931 4,184 4,147 4,061 3,914 3,878 4,391 Percent FTE of Headcount 69.6% 69.5% 70.5% 69.8% 70.5% 70.5% 70.8% 71.5% 71.1% 71.6% www.cameron.edu/selfstudy 13 introduction More striking, however, than the change in total numbers, and more central to the university’s planning efforts, is the significant shift in student demographics that is masked to some extent by the institution’s moderate growth and historic ups and downs in enrollment numbers. Perhaps the two most significant changes in student demographics since 2001 are the decreasing military population and the increase in the percentage of full-time, traditional aged students enrolled. Military deployments coming on the heels of September 11, 2001 have resulted in a significant loss of enrollment of the active duty soldiers, military dependents and members of the national guard who have traditionally made up a significant percentage of the student population; since 2001, active duty enrollment is down 63%, military dependent enrollment is down 53% and national guard enrollment is down almost 80%. As indicated below, the estimated revenue lost because of military enrollment losses since 2001 amounts to more than $11 million. Percent of Undergraduate Students Fall 2000 Fall 2009 56.2% 61.3% 43.8% 38.7% 34.5% 30.9% 65.5% 69.1% 65.5% 78.9% 16.4% 6.3% 13.9% 6.1% 2.1% 4.2% 2.2% 4.5% 12.6% 14.2% Demographic Category Age: Traditional Age Nontraditional Age Status: Part-Time Students Full-Time Students Residence: Resident Active Duty Military Military Family Members Out-of-State International Students Receiving Veterans Benefits Percent of Graduate Students Fall 2000 Fall 2009 19.1% 41.2% 80.9% 58.8% 73.7% 53.7% 26.3% 46.3% 63.8% 85.5% 7.2% 5.8% 11.4% 5.1% 0.8% 5.5% 16.8% 3.6% 6.2% 8.7% Cameron University Tuition and Mandatory Fee Loss Due to Military Student Enrollment Loss 40,000 $14,000,000 34,913 35,000 $12,000,000 31,679 Military Student Credit Hour Production 30,000 27,235 $10,000,000 25,913 25,000 $8,517,258 20,244 20,000 $8,000,000 18,852 $5,756,848 15,000 13,705 14,169 $6,000,000 $4,000,000 $3,823,373 10,000 $2,148,400 $1,164,400 5,000 $2,000,000 $375,633 0$60,102 2002 $0 2003 2004 2005 2006 2007 2008 2009 Fiscal Year Military Student Credit Hour Production 14 Cameron University Accreditation Self-Study Cumulative Loss of Tuition and Mandatory Fees Cumulative Loss of Tuition and Mandatory Fees $11,474,266 Over the same span, however, the university has made a concerted and successful effort to recruit more traditional aged students to campus, in part because of the shrinking military population and in part because of changes in regional demographics. Prior to 2001, Cameron engaged in very little active recruitment of high school students, local or otherwise. At that time, the number of local high school graduates attending Cameron was sufficient to maintain a stable student population, and a significant percentage of the student body was comprised of nontraditional and military students to whom high school recruitment was irrelevant, thus not justifying the expense of actively and strategically recruiting local students. Shortly after the institution’s last accreditation review, however, environmental scanning began to register trends radically affecting that thinking, as a ten-year projection of the southwest Oklahoma High School Graduate Headcount began to indicate a long-term decline in the number of regional high school graduates, due in part to the declining population in the southwest part of the state. Between 2001 and 2006 the number of regional high school graduates did in fact drop from 3,808 to 3,470. Despite a brief recovery in 2008 and 2009, those numbers are expected to continue to decline (see Appendix B). Thus the reduction in the military student population has made the university more dependent on traditional-aged students at the same time that the available numbers of those students are declining. As a result, the university has consciously invested in the recruitment and retention of traditional-aged students in order to 1) enroll a higher percentage of the local high school graduates planning to seek higher education, 2) encourage a larger percentage of local high school graduates to pursue higher education, and 3) retain and graduate a larger percentage of the traditional-aged students enrolled as freshmen at the university. One response on the part of the university to these changing environmental factors has been the creation of the Office of Enrollment Management, a unit that has centralized recruiting efforts and made possible more data driven decisions regarding recruitment and retention. The recruitment of more traditional aged students has lowered the average undergraduate student age from 27 to 26 and increased the percentage of full-time enrollments from 61 to 64.20 The conscious decision to recruit more traditional-aged students has also had a noticeable effect on university strategic planning, building and allocation of resources over the last ten years and is arguably the most far-reaching change to the institution since the university’s last accreditation visit. The prioritization of building projects including Cameron Village and the McMahon Centennial Complex has been a focused effort to increase the appeal of the Cameron campus for traditional aged students, and 20. Cameron University Fast Facts, 2009 (University Publications) www.cameron.edu/selfstudy 15 introduction provide these students a complete college experience. In addition, the university has increased the resources it devotes to student activities and the development of school spirit, sponsoring activities including a beginning-of-year Aggie Escape and “Rolling with the Aggies,” a program that allows students to travel in support of the university athletic teams, providing a cheering section for away games and tournaments. As it has sought to attract more traditional aged students, moreover, the university has deliberately expanded its recruitment efforts beyond its traditional service area. Although approximately 75% of the student body still calls southwest Oklahoma home, the university has begun to draw more students from the Oklahoma City area and has begun recruiting in north Texas and the Dallas-Fort Worth metro area. In addition, the university has developed its international recruiting, with particular success in the Caribbean, Nepal and Nigeria, and with the result that 4% of the student body is now comprised of international students from 45 foreign countries.21 With the increase in traditional aged, full-time students and the loss of military personnel has come a slight drop in the overall diversity of the student body. Another significant shift in student demographics has been an increase in the number of students requiring remediation, as might be expected given the national trend towards underpreparedness. Since 2001, average ACT scores have remained steady at 19, but the percentage of incoming freshmen enrolled in at least one remedial course has increased from 41% to approximately 60%. Those changes have required the university to devote more resources to developmental education and student support services in an effort to increase retention and success rates for the university’s most at-risk students, as it strives to stay true to its commitment to accessibility. Faculty 21. Cameron University Fast Facts, 2009 (University Publications) 22. Cameron University Fact Book, 2010 (University Publications) Teaching is the first priority of Cameron’s faculty, and the university is dedicated to providing quality faculty and small class sizes to optimize the learning experience for all of Cameron’s students. Freshman classes are frequently taught by full professors, and full-time faculty typically carry a 12 hour semester load, making teaching by far the most important component of faculty positions. Recognizing that the development of a quality faculty is one of the most important keys to enhancing student learning, the university has strengthened its faculty recruiting practices since 2001, with the result that the percentage of full-time Cameron faculty with terminal degrees has increased from 62% to 67%. At the same time, however, budgetary constraints have forced the university to focus and trim its faculty resources, so that the number of full-time faculty has decreased slightly from 187 to 183 in spite of the 20% increase in enrollment. In order to maintain its small class sizes, the university has hired a correspondingly higher number of adjunct faculty, although the overall percentage of course sections taught by adjunct faculty remains at a relatively low 23%.22 Since 2004, Cameron has followed an aggressive Affirmative Action hiring plan designed to attract a faculty reflective of the diversity of the student body, and although efforts to recruit minority faculty have 16 Cameron University Accreditation Self-Study been hampered at least in part by geographical and salary constraints, the university has made significant progress towards its diversity goals, significantly increasing the number of faculty members in every ethnicity category except for white. Cameron has also been successful in recruiting an internationally diverse faculty, currently employing faculty members from many different countries, including Somalia, Nigeria, South Africa, India, China and Colombia. The following charts break down faculty demographics by gender, ethnicity, age and rank. Gender Distribution Academic Rank Professor Associate Professor Assistant Professor Instructor Undesignated Total Male Female 41 28 42 13 7 14 19 19 4 63 124 Gender Distribution Academic Rank Professor Associate Professor Assistant Professor Instructor Undesignated Total Male Female 28 31 37 23 10 9 25 20 119 64 Male July 2000 Fall 2009 Full-time Instructional Staff Demographics - July 2000 Ethnicity Distribution American White Black Hispanic Asian/PI Indian 46 1 1 38 3 1 54 2 3 29 2 1 4 171 3 3 7 1 Full-time Instructional Staff Demographics - Fall 2009 Ethnicity Distribution American White Black Hispanic Asian/PI Indian 32 1 5 31 3 3 2 1 52 3 2 4 1 35 3 2 2 1 150 Female 42 73 30 73 10 7 13 3 Part-time Instructional Staff Demographics Asian/Pacific Black Hispanic Islander 1 1 2 11 4 6 Age Range Distribution 20-34 35-49 50-64 65-over 41 26 22 10 1 13 9 6 16 26 12 22 60 99 2 1 Age Range Distribution 20-34 35-49 50-64 65-over 6 12 8 15 28 17 23 21 21 14 7 4 7 18 68 79 18 Native American 2 3 White 66 122 State Economic Retrenchment One of the greatest challenges that Cameron has faced over the last ten years has been limited state appropriations in the face of significant mandatory cost increases. In FY02, Cameron’s state funding was $20,194,885; by FY04, those appropriations had decreased to $17,986,604. Although those numbers recovered somewhat, to $22,134,416 for FY10, the FY10 appropriations nevertheless represent a 4.14% decrease from the previous year’s allocations, and when these numbers are adjusted for inflation, it is clear that the university has actually lost purchasing power over the last ten years; the institution would have needed an additional $1,595,400 in FY09 just to maintain the purchasing power it had in FY02, as figured according to the South Urban CPI. In addition, state budget shortfalls have led to repeated cuts in allocations throughout FY10; appropriations were cut an additional 4.2% for FY10.23 In order to make up the resulting shortfalls, Cameron has become increasingly dependent upon student tuition monies and private funds; in FY02, tuition and fees made up slightly more than a quarter of Cameron’s total budget; in FY10, it made up approximately one half of the operating budget. In the ten years since Cameron’s last accreditation visit, the university has been forced to raise tuition six times, and tuition over that period 23. Cameron University E&G and Auxiliary Budgets, FY 2001-2010 (Budget) www.cameron.edu/selfstudy 17 introduction has more than doubled. In the current economic climate, however, and because of the limited financial resources of many of our students, the university recognizes that tuition increases are not a viable long-term solution to limited state allocations, and thus it has also significantly increased its private fundraising over the last eight years. Because Cameron remains committed to affordability, it has attempted to offset necessary tuition increases by increasing the amount of scholarship money available to qualified students. In AY 2001-2002, the university devoted $756,000 (or 1.5% of its total budget) to resident tuition waiver and Education and General (E&G) scholarship funding; in FY10, that number was $1.7 million (or 3% of the total budget), a 125% increase. In Summer 2009, the university unveiled a new program, “CU $upports You,” designed to help defray student educational costs, and in FY10 the university earmarked $5.7 million for student scholarships, a 3% increase over the previous year.24 This combination of decreasing appropriations, commitment to affordability and increased outlay of tuition monies has created a very real strain on the institution’s human and financial resources. Some retiring faculty and staff have not been replaced, and some projects have been delayed, and although the university has thus far been spared serious inconvenience thanks in part to the generosity and support of the surrounding community, planning is currently underway to help the institution weather potentially more serious cutbacks over the next few years. Curriculum The university regularly reviews its curriculum to ensure the pruning of unproductive programs, the creation of new programs in response to constituent demand, and the appropriate curricular alignment of all academic programs. Since the last comprehensive visit, the university has made the following adjustments to ensure that its academic programs continue to effectively meet the needs of all of its constituents. All changes may be tracked in the university catalogs available in the Resource Room.25 • In Spring 2001, responding to changing technologies and career opportunities in the visual arts, the university added a Graphic Design concentration to the Bachelor of Fine Arts in Studio Arts degree. That concentration combines courses in the history of graphic design and current graphic design technologies to prepare students for careers in business and industry. 24. Cameron University E&G and Auxiliary Budgets, 2002-2010 (Budget) 25. Undergraduate Catalogs, 2001-2010; Graduate Catalogs, 2001-2010 (Institutional Policies and Governance) 18 • In Fall 2003, the university added a Master of Science in Educational Leadership, a program designed for experienced teachers who wish to become school administrators. The course of study provides opportunities for students to develop leadership in fostering a collegial relationship, problem solving and effective communication with various constituents at the school, district, state and federal levels; an understanding of, adherence to and promotion of the legal requirements, ethical standards and professional obligations at the school, district, state and federal levels; leadership strategies for dealing with geographically, ethnically and economically diverse populations; effective and best practice techniques for the assessment and supervision of personnel; effective and industry standard techniques for the assessment and supervision of programs; an understanding of and proficiency in financial management; and an understanding of and proficiency in resource management. The program leads to school principal certification. • In Spring 2004, the university deleted the Early Childhood concentration from the Bachelor of Science in Human Ecology because it duplicated a similar program in the Department of Education. That deletion allowed the Cameron University Accreditation Self-Study Human Ecology program to focus on its two strongest concentrations: Family Science and Human Ecology, and allowed the university to concentrate its early childhood resources in the Department of Education. • In Spring 2005, the university added a Master of Science in Entrepreneurial Studies as a trial venture in response to a perceived regional need. Intended to prepare students for global, general and technological entrepreneurship ventures, the program was administered by the School of Business and operated in conjunction with the CETES. At that same time, the OSRHE approved a related Certificate in Entrepreneurship, also administered by the School of Business. During its first four years, program enrollment was considerably lower than projected, and the program has been slated for elimination in 2010. • In Fall 2005, the university deleted the horticulture option of the Bachelor of Science in Agriculture because of low productivity and a desire to concentrate program resources in the areas of natural resource management and environmental science. • In Fall 2005, courses in Management Information Systems were transferred from the School of Business to the Department of Technology in the School of Science and Technology. At the same time, the Department of Technology assumed responsibility for the Computer Science major, which had previously been housed in the Department of Mathematical Sciences. Computer Science classes and faculty having been thus consolidated within a single academic department, the resulting unit was renamed the Department of Computing and Technology. • In Summer 2006, the Bachelor of Arts in Romance Languages was changed to a Bachelor of Arts in International Languages, in order to increase the relevance of Cameron’s language programs and provide additional opportunities for soldiers at Fort Sill. The change expanded the language major to allow students to take courses in Arabic, Chinese, Farsi, Russian, Swahili, German and Italian, in addition to the options already offered in French, Latin and Spanish, directly addressing the critical language needs of both the military and the country as a whole. • In Summer 2006, the Associate in Applied Science degree in Early Childhood Education and Care was modified to facilitate cooperative efforts between Cameron and Western Oklahoma State College. The modification allowed the two institutions to more easily share classes in that degree program and facilitated articulation with other universities in the state of Oklahoma. Unfortunately, the program has not attracted the number of students anticipated, and the university is currently in the process of dropping the AAS in Early Childhood because of low graduation rates. • In Spring 2007, the university indefinitely suspended the Master of Arts in Teaching, a program that had been designed to allow students to major in the academic area of their choosing and do their teacher preparation at the graduate level. The MAT was replaced at that same time by eight new undergraduate education programs: the Bachelor of Science in Physical Education, the Bachelor of Arts in Social Studies Education, the Bachelor of Science in Early Childhood Education, the Bachelor of Arts in Mathematics Education, the Bachelor of Arts in Romance Languages Education, the Bachelor of Science in Biology Education, the Bachelor of Science in Chemistry Education and the Bachelor of Arts in English Education. The change was designed to allow www.cameron.edu/selfstudy 19 introduction non-traditional students to pursue a teaching degree while working and permit traditional aged students to complete a teaching degree at the undergraduate level, opportunities that did not exist with the MAT program. • In Spring 2007, the university added a Bachelor of Science in Organizational Leadership as part of the OSRHE Reach Higher program, a collaborative statewide curriculum designed for students who are at least 21 years of age and who have already completed 72 college credit hours, including all of their general education requirements. Students in the program select a home institution, but may complete the core and focus courses from any of eight participating institutions. The program was designed to meet both the workforce needs of businesses and the educational needs of working adults interested in completing a college degree. Cameron’s option in organizational leadership prepares students for careers in government, non-profit organizations and business and industry through study of organizational behavior, ethics, interpersonal skills, management, finance and communication skills. The core courses are offered in eight-week formats, primarily via online delivery, to meet the demands of working adults. • In Spring 2007, the university added a Teaching and Learning option to the Master of Education. That option is intended to provide advanced training in pedagogy for the growing number of Oklahoma teachers who have received alternative certification and need to complete formal coursework in pedagogical skills to fulfill the requirements for full certification. Course work includes advanced foundations and methods of secondary education and student teaching internships. • In Summer 2007, the university added a Master of Education in Reading. That program specifically prepares students for certification as K-12 reading specialists. It is designed for education professionals with initial licensure who wish to gain competence in teaching literacy and training other teachers. Course work includes training in literacy theory and teaching methods, as well as field practicum experience. • In Spring 2009, the university added an Associate in Applied Science in Information Technology and Bachelor of Science in Information Technology in response to expanding regional technology career opportunities. These programs are designed to prepare students for both technical and management career paths in the computer information systems industry through study of computer networks and the computer networking infrastructure; computer and network security and the concepts of information assurance; computer information systems; computer center management, advanced systems and programming; and business management. In addition to updating university major programs in response to local, regional and national shifts in demographics and employer demand, the university has adjusted its entry-level placement for students requiring remediation in math and English in an effort to respond to the needs of an increasingly underprepared student population and improve retention of the university’s developmental students (see Appendix B). In Spring 2010, the university likewise began requiring a supplemental one-hour tutoring course for all students enrolled in a developmental course which they had previously unsuccessfully attempted two or more times. The belief is that these changes will ultimately improve student success in developmental courses and, given the number of students requiring remediation, ultimately improve overall retention and graduation rates. 20 Cameron University Accreditation Self-Study In addition to regularly reviewing its curriculum and its placement and remediation policies, the institution has significantly expanded its online offerings since 2001. At the time of the 2001 site visit, Cameron delivered distance education primarily via ITV, which provided two-way communication for synchronous learning at multiple sites. Although the university continues to use ITV to provide connection to its off-campus learning sites, its primary mode of distance education is now online delivery supported by Blackboard. In Fall 2009, the university offered a total of 91 class sections online.26 It is now possible for students to complete general eductation requirements online, and the university provides several degree programs online, including the MBA, the BS in Organizational Leadership and the Associate of Science in Interdisciplinary Studies. Several additional degree programs, including the BAs in Communication, Criminal Justice, Sociology and Political Science, are currently under development as online programs as the university seeks to further expand its online offerings. Organizational Changes The university has made multiple administrative changes over the last ten years in order to reduce administrative overhead and increase efficiency in the pursuit of strategic planning goals. While it would be impossible in the scope of this report to list all of the changes made since the last visit, the following list represents key adjustments that have been part of that effort. Organizational charts for each year since 2003 are available in the Resource Room.27 • In 2003, the university moved the Office of Institutional Assessment and Planning from under the umbrella of Educational Outreach and made the Director of Assessment and Planning a direct report to the Vice President for Academic Affairs (VPAA) (at that time, the Provost). In 2004, that office also assumed responsibilities for institutional research, and although the unit was briefly recombined with Educational Outreach for administrative purposes, the Director has remained a direct report to the VPAA and a member of the Deans’ Council. In 2008, that office was again split from Educational Outreach and became the Office of Institutional Research and Assessment, in order to allow the director to concentrate more exclusively on data collection and reporting. In summer 2010, the responsibilities of the unit were expanded to include institutional accountability, resulting in the current Office of Institutional Research, Assessment, and Accountability. That office now reports directly to the President of the university. • In 2003, the Duncan Higher Education Center became CU-Duncan when the Oklahoma State Legislature declared it a branch campus under state law. At that time, the position of Director of the Duncan Campus was created to allow Cameron to directly supervise that facility. Initially the Director functioned as part of the Educational Outreach division; as student population at that site continued to grow, the Director became, in 2004, a direct report to the VPAA, independent of Educational Outreach. That director currently has a staff of four that bears primary responsibility for admissions, advising and student support services for the Duncan learning site. Two full-time faculty were added at the Duncan site in Fall 2010. • In 2004, the university created the Office of Enrollment Management in order to centralize recruitment and retention efforts. That office was headed by the Senior Associate Vice President for Enrollment Management, who reported directly to the President. That title has since been changed to Associate Vice President for Enrollment Management, although that individual still 26. Cameron University Class Schedule, Fall 2009 (University Publications) 27. Organizational Charts, 2003-2010 (Institutional Policies and Governance) www.cameron.edu/selfstudy 21 introduction reports to the President of the university. The responsibilities of that office include identifying opportunities for continued growth through recruitment, enrollment and retention initiatives, in addition to oversight of admissions, testing, prospective student services and public affairs. • In 2004, the Center of Excellence in Advanced Computing Systems Technologies and the Fire Support Models and Simulations Institute were eliminated after it was determined that those units had limited potential to contribute significantly to the university. • In 2004, the Center for Emerging Technology and Entrepreneurial Studies was created and a director appointed. Originally, the Director reported to the President of the university; since AY 2005-2006, the Director has reported to the VPUA in recognition of the economic development mission of CETES. • In 2006, the Office of Faculty Development was eliminated and those responsibilities were assumed by the Assistant Vice President for Academic Affairs Support Services. In 2009, responsibility for faculty development and research support was reassigned to a half-time director in order to provide focused resources for those functions. • In 2008, the Office of Graduate Studies was eliminated and administration of the graduate programs was returned to the appropriate academic departments, specifically Business, Psychology and Education. Graduate admissions functions are now coordinated through the Admissions Office. • In Fall 2009, the Payroll and Personnel divisions were combined into a single Human Resources Department under the management of a Human Resources Director. These changes enabled that department to make more efficient use of the university’s data management software, while expanding the employee training and development responsibilities of the unit. In addition to these other organizational changes, the Office of University Advancement and the Office of Public Affairs have both gradually been expanded over the last ten years to reflect the increased importance of fundraising in a time of economic retrenchment and of institutional transparency and communications in an era of public accountability. By funneling additional resources to those offices, the university has been able to successfully raise private monies to help offset the decrease in state appropriations and improve its communication with the southwest Oklahoma community. Administrative Changes In the last ten years, Cameron University has had two Presidents, five Vice Presidents for Academic Affairs, two Vice Presidents for Business and Finance, four Vice Presidents for University Advancement and four heads of Student Affairs. This period of relatively rapid change comes at the end of an arguably overly long era of stability and was perhaps inevitable given the graying administration that was in place at the time of the last comprehensive visit. Although rapid transitions at the Vice President for Academic Affairs position, in particular, have occasionally slowed progress on some academic initiatives, the university has at present reestablished stability in its upper administration, with the following individuals now in place (date of hire in position in parentheses): 22 • • Cameron University Accreditation Self-Study President Cindy Ross (2002) Vice President for Academic Affairs John McArthur (2006) • • • • Vice President for Business and Finance Glen Pinkston (2003) Vice President for University Advancement Albert Johnson, Jr. (2007) Vice President for Student Services Jennifer Holland (2006) Associate Vice President for Enrollment Management Jamie Glover (2008) Physical Facilities Cameron University’s home campus in Lawton, Oklahoma encompasses 21 classroom and administrative buildings housing lecture and laboratory facilities, computer laboratories and faculty and staff offices. The university also maintains a 46,000 square-foot library that provides access to print, electronic and archival collections. A new 39,400 square-foot student union, opened in Spring 2010, offers commercial eating facilities and student activities space, with a second-floor ballroom that is the largest such facility in Lawton. The university’s two dormitory facilities have a combined housing capacity of approximately 550 students in slightly more than 200,000 square feet of residential space. Athletic facilities include a university field house, a football stadium, baseball and softball fields and tennis courts, as well as a 50,000 square-foot fitness center open free of charge to all faculty and full-time students, containing basketball courts, racquetball courts, weight machines, an aerobics floor and a swimming pool. In addition, the university operates KCCU, a public radio station, and maintains transmitting equipment to sustain that operation.28 Given that the majority of its facilities date from the 1960s and 1970s, the university has undertaken numerous renovation and building projects over the last few years in order to improve the student learning environment, attract more traditional aged students, and better fulfill its mission as a leader in economic development in southwest Oklahoma, all key items in Cameron’s Plan 2008: Preparing for Cameron University’s Second Century and Plan 2013: Choices for the Second Century. Dorms/Cameron Village/McMahon Center In 2002, Shepler Center, Cameron’s existing dormitory facility, was severely underutilized. Constructed in 1969 as a high rise facility with one-room double-occupancy units and communal bathrooms, Shepler had never been filled to capacity, and its floor plan was outdated and unattractive to contemporary students. In 2004-2005, Cameron constructed new apartment-style dormitory facilities on then vacant land; the resulting units, Cameron Village, contained private bedrooms linked by a communal living room/ kitchen area. In addition, the donation of private funds enabled the construction of the McMahon Center, a living/learning facility clustered with the new dormitory buildings. After only two years, the new dormitories were filled to capacity; moreover, the spillover from the waiting list for the new facilities filled the Shepler Center to capacity in 2009. Given the popularity of the apartment-style facilities in the new dorms, the university renovated a floor in Shepler Center to create suites. The university has recently been granted approval to begin the process of contracting for the construction of additional apartment-style facilities, although it does not plan to act on that approval until 2011 at the earliest. 28. Physical Facilities List, 2010 (Operational Indicators) www.cameron.edu/selfstudy 23 Introduction Center for Emerging Technology and Entrepreneurial Studies (CETES) In 1996, the opening of a new Sciences Complex left the old university science building vacant; the decision was later made to renovate the existing facility to house the university’s Multimedia Design Department and CETES. The first part of the project, including office suites and classroom space, was completed in 2005; the small business incubator is currently home to seven companies, including OSU University Multispectral Laboratories, Charles F. Day & Associates, LLC and OK Family Publishing, start-ups that range from providing defense contracting services to publishing a regional family magazine. A local bond issue and the procurement of federal monies allowed for an expansion of that facility completed in Spring 2009, and the CETES Conference Center is now available both for campus events and for use by local community constituents.29 Business Building Cameron’s original Business Building was built as a dormitory in 1964, then converted to classroom space with the opening of the Shepler Center in 1970. Several years ago, it was determined that the cost of renovating the building to bring it into necessary compliance was prohibitive and that it would be more cost effective to build a new building. The new construction was enabled by monies from a state bond issue, and the new Business Building opened in Fall 2009. That facility houses a 114-seat auditorium, 12 smaller classrooms, computer and accounting labs and two floors of faculty offices in slightly more than 31,000 square feet. It also features interaction areas where students can collaborate with other students and with faculty, a career center with an interview practice area and a simulated live trading floor. The building is home to the university’s MBA program as well as its undergraduate programs in accounting, business management, economics and marketing. Student Union The building that served as Cameron’s student union prior to Spring 2010 was constructed in 1962; it was a single-story building with a limited footprint, and housed the university bookstore, a food concession area, Faculty Senate offices and Greek offices, all of which competed for much-needed space. The university determined as early as the late 1990s that more space was necessary to adequately serve the student population, but found both renovation and construction costs prohibitive. In 2005, the “Changing Lives” campaign established as one of its main goals the raising of private funds for the construction of a new student union, and community support was overwhelming. The McMahon Centennial Complex opened in Spring 2010; the facility contains food concessions, student government and student activities offices and a ballroom that accommodates 400 individuals for campus and community activities. Renovations to Athletic Facilities 29. CETES Website, 2010 (University Publications) 24 Over the last ten years, the university has undertaken significant upgrades to many of its athletic facilities, including a Fitness Center which is open to all Cameron students, faculty and staff. The largest project was a $1 million renovation of the Aggie Gym. Additional work has been done to the baseball and softball fields; new locker rooms and public restrooms have been constructed at the baseball field, along with a new outfield fence, and a new scoreboard and public address system have been installed. Irrigation systems have been upgraded at both the baseball and softball fields. In the Fitness Center, the university has installed new lockers, purchased new weight and aerobic equipment, replastered the swimming pool and installed new carpeting. The university has also partnered with the Lawton Public Schools to renovate the football stadium, installing a new roof on the fieldhouse, laying new artificial turf and replacing the concrete apron between the turf and the stands. Cameron University Accreditation Self-Study Campus Beautification Cameron’s strategic plans have consistently recognized that a pleasant learning environment is important to student recruitment and retention, and the university has made a concerted effort to improve the campus environment by creating additional green space in what was essentially an urban, commuter campus. To that end, the “Changing Lives” campaign set as one of its goals the raising of $500,000 to remove an existing parking lot in the middle of campus and replace it with a garden space including plantings and water features. In the course of the campaign, the necessary funds were raised, in part through a major private donation by former OU Regent Stephen Bentley, and that construction was completed in Fall 2009. In addition, OU Regent Jon Stuart donated monies for the planting of trees along the campus boundaries and major arteries. Those funds have enabled the university to literally ring the campus with trees, providing a park-like environment for the enjoyment of both students and community members. The added purchase of land east of the Louise D. McMahon Fine Arts Complex has created another green zone in an area traditionally void of aesthetic appeal and contributed to the overall enhancement of the campus. Technology In addition to making significant, targeted changes to its physical facilities over the last ten years, the university has continued to grow its instructional technology, including “smart” classrooms, computer labs, distance learning infrastructure and instructional software. At present the university has 87 smart classrooms with internet connectivity, computer stations and projection and audio capability; many are also equipped with document cameras.30 The university’s 30 computer labs provide students with a total of 617 work stations, an expense necessitated by the low average socio-economic status of the student body which makes it difficult for many to own their own computers. Many of the stations in discipline-specific labs are fitted with specialized educational and statistical software. The university also maintains five ITV classrooms, used to send classes to CU-Duncan, Western Oklahoma State University, the University of Central Oklahoma, Rogers State University and other remote sites. A wireless network is available to students, faculty, staff and community members from many locations on campus. The university’s online and hybrid courses use Blackboard for a platform; many faculty members also offer “Blackboard enhanced” courses. The university enrolls students in and provides support for turnitin.com, a plagarism tool, and has experimented with purchasing space in SecondLife for an online tutoring lab. In addition, the university library has implemented several new technologies since 2001, including a “third generation” library management system that integrates the acquisitions, cataloging, circulation and reserve software systems; the interlibrary loan system, ILIAD, which enables the electronic delivery of materials directly to patrons; checkpoint radio frequency circulation technology; and 24-hour access to tutor.com’s “Ask a Librarian” service.31 Much as it has continually updated its instructional technology resources, the university has also taken advantage of improved administrative technologies. Cameron has recently converted its records systems to Banner, an upgraded, web-based, data administration software that integrates processes from major institutional functional areas, including admissions, student records, financial aid, human resources, university advancement and the business office. Because it is an integrated system, Banner allows for a single point of entry for all university data, resolving problems that the institution has had in the past with conflicting data resulting from multiple points of entry. 30. ITS Inventory List, 2010 (Operational Indicators) 31. Library Webpage, 2010 (University Publications) www.cameron.edu/selfstudy 25 Introduction As part of the implementation of the new Banner system, the university has also adopted a new intranet portal from Luminis. AggieAccess, as the portal is known on campus, provides a one-stop collection of the most commonly used links, forms, reports and software for faculty members, staff and students. The portal is divided into separate tabs for different university roles, including students, faculty, classified staff and administrators, each of which allows integrated access to various university systems. Via the Faculty tab, faculty members can advise and register students, enter grades and access instructional software such as Blackboard and Chalk and Wire. Students will have quick links to the same instructional resources, but will also be able to access transcripts, course schedules, financial aid information, and track the latest campus events and news. AggieAccess also provides links into various Banner processes, including user ability to update personal information, acquire payroll and benefit information, submit leave requests and submit time sheets. As one of its more significant benefits, AggieAccess also offers the opportunity to provide more efficient and effective communication for students, faculty and staff. University forms, policies and procedures are consolidated into one easily accessible channel. In addition, recurring announcements normally distributed through e-mail can be distributed from AggieAccess; distinct channels have been established for sports news, campus events announcements and campus news announcements to help alleviate the volume of communications received through campus e-mail, and assist students and employees to sift quickly through incoming communications and focus on pertinent information. Faculty and staff can also more easily communicate with select groups of students by sending a targeted announcement to defined users. The targeted announcements will reach students through both e-mail and the AggieAccess portal. AggieAccess also includes a GroupStudio feature that will provide new functionality for student, faculty and staff working groups and committees. Through GroupStudio, committee members can share and store working documents, minutes and links, and can communicate with other group members. An Ask the Counselor link will provide students with immediate access to wellness counseling. Over time this new technology should help to improve the efficiency and accuracy of campus communication, as well as providing benefits for student services and student learning.32 Off-Campus Learning Sites In addition to its Lawton campus, Cameron University maintains learning sites at 12 locations around the state, including Cameron University-Duncan, Redlands Community College, Rogers State University, the Truman Education Center at Fort Sill, Oklahoma State University, Oklahoma City, The University Center at Ponca City, Western Oklahoma State College and the University of Central Oklahoma. The university also has three additional course locations: Comanche Nation College, Geo prison and Great Plains Technology Center.33 Unduplicated Headcout Student Credit Hours Number of Sections 32. Aggie Access Screenshots, 2010 (University Publications) 33. Annual Institutional Data Update, 2009 (External Accreditation) 26 Duncan Learning Site Productivity AY 2003-04 AY 2004-05 AY 2005-06 AY 2006-07 AY 2007-08 AY 2008-09 571 655 747 723 768 857 4,727 6,095 6,450 6,446 7,222 7,908 143 168 181 213 241 249 The Duncan learning site has enjoyed steady growth over the past decade resulting in the doubling of both course offerings and credit hour production. Student services have been increased proportionately and facility improvements are notable. Approximately 650 students study in a facility with wireless internet, multi-media equipped classrooms, tutorial and testing services and a variety of activities for students of all ages. Additional staff has been added to serve students in the areas of admissions, technology, tutoring and testing. Cameron University Accreditation Self-Study Duncan Learning Site Student Credit Hours 8,000 7,000 6,000 5,000 4,000 3,000 2,000 1,000 0 AY 2003-04 AY 2004-05 AY 2005-06 AY 2006-07 AY 2007-08 AY 2008-09 Cameron University’s Duncan presence has resulted in great support from area constituents. In 2004, the City of Duncan gifted the municipally owned facility and associated land to Cameron University. Soon thereafter the state legislature accorded CU-Duncan branch campus status as defined by the state, thereby increasing its funding from OSRHE. The Duncan program has enhanced Cameron’s collaboration with other higher education institutions, Duncan Public Schools, the local technology center, The Duncan Area Economic Development Foundation and a host of alumni and donors. The university serves the Duncan area by offering a variety of cultural arts programming, hosting community events and encouraging the local campus administrator to be fully invested in various forms of community service. Cameron has also made a significant capital investment in the Duncan facility by refurbishing the interior of the building, planting trees and creating a landscaped campus that is a source of pride for Duncan residents. Partnerships Cameron University has a long history of collaboration with both higher education and community partners, and the institution continually seeks new partnerships in order to make the most of available resources and opportunities and reviews the status of existing relationships to ensure their continued appropriateness and efficacy. Over the last ten years, the university has made the following changes to its partnership agreements. All MOUs are available in the physical resource room.34 • In 2003, Cameron developed an agreement with Western Oklahoma State College (WOSC) to bring WOSC’s AAS nursing degree to the Cameron campus. Students enrolled in the program take their general requirements from Cameron and their specialized nursing courses from WOSC. WOSC rents classroom space from Cameron as part of the agreement. • A written agreement developed in 2003 between the CU Foundation and BancFirst confirmed a $1 million line of credit for investment by the School of Business’s Portfolio Management classes. • A 2004 agreement with University of Oklahoma (OU) provided additional space on Cameron’s campus for the OU on-site nursing program, resulting in additional student enrollment. • In 2005, Cameron developed a Memorandum of Understanding with Comanche Nation College (CNC), a small local tribal college currently seeking initial accreditation as a two-year institution. Under that agreement, Cameron offers lower-division courses at the CNC campus. 34. Memoranda of Understanding, 2001-2010 (Partnerships) www.cameron.edu/selfstudy 27 Introduction • In 2006, Cameron developed a cooperative and development agreement with the Great Plains Technology Center in Lawton through its agreement with Western Oklahoma State College. Under the terms of that agreement, students enrolled at Great Plains can complete an AAS in Multimedia Design from Cameron by taking multimedia classes on-site at Great Plains. • In 2006, Cameron University began offering education courses at Rogers State University (RSU), as part of an agreement with that institution. Under that agreement, RSU offers general education courses, with Cameron offering all professional education courses. Under the terms of the agreement, RSU houses two full-time Cameron employees responsible for the teaching and administration of the program. • In 2008, Cameron began to offer the Adult Degree Completion Program in collaboration with OSRHE, as described above. • In 2008, Cameron developed a Memorandum of Agreement with Redlands Community College to offer a BS in Criminal Justice. Under the terms of the agreement, Redlands offers lower division courses, with Cameron offering upperdivision courses in criminal justice. All transfer credits are governed by an articulation agreement. Under the terms of the agreement, Redlands houses a full-time Cameron faculty member responsible for the administration of the program. • In addition to creating these new partnerships, Cameron also eliminated a partnership with the University of Oklahoma to offer a Masters of Education on-site at Rhein-Main Air Force Base in Germany, when OU lost the DODS contact under which the program was offered. Overall, both public and private partnerships have become ever more important over the last ten years, as the institution has actively sought out new avenues for providing quality educational opportunities. The creation of written memoranda of understanding and articulation agreements as appropriate have also become standard practice in order to ensure accountability to all of the university’s constituents and to its governing bodies. RESPONSES TO 2001 NCA TEAM FINDINGS The 2001 NCA visiting team identified four specific institutional challenges for Cameron University:35 • Strategic Planning • Faculty Evaluation • Assessment of Student Academic Achievement • Affirmative Action Planning Over the last ten years, those concerns have been addressed as follows: Strategic Planning 35. NCA-HLC Visiting Team Report, 2001 (External Accreditation) 28 The 2001 visiting team noted that “although short-term planning is in place, planning is not carried out within a context of established priorities with input from all constituencies.” In response to that concern, the university developed the strategic plan, Plan 2008: Preparing for Cameron University’s Second Century, during the 2002-2003 academic year. That plan was assembled by the President’s Planning Committee, which was composed of Faculty Senate, Student Government and Executive Council representatives, in addition to the President and the Director of Planning and Assessment; that committee was led by a faculty member. During the planning process, Cameron University Accreditation Self-Study the committee solicited input in open meetings with faculty and students. When completed, Plan 2008: Preparing for Cameron University’s Second Century established a set of university core values and a series of measurable, prioritized objectives for the next five years, organized within the context of seven overarching goals, all of which are described in detail in Chapters One and Two. In 2004, the plan was approved by the university’s President and by the OU, CU and RSU Board of Regents.36 Once the strategic plan had been approved and published, the university set about creating and/or updating strategic plans for achieving its key components. The Campus Master Plan, described in Chapter Two, was updated to include projects that would aid in providing inviting facilities and beautifying the campus. The university created an Affirmative Action Plan, also discussed in greater detail below, to aid in the recruitment of a diverse faculty and staff. Additionally, the campus technology plan was updated to enable the effective expansion and maintenance of the university’s technology infrastructure. In Spring 2007, a second five-year planning cycle began. The Plan 2008 Status Report was published on June 25, 2008; that report provided an overview of the university’s success in achieving the goals outlined in the strategic plan, which had been reviewed annually since the inception of the plan.37 Shortly thereafter, a committee comprised of faculty, staff, students and community members began preparing Plan 2013: Choices for the Second Century. That plan reaffirmed the university’s core values, and updated the university’s strategic objectives, collected under four overarching goals (also described in greater detail in Chapter Two). Like its predecessor, Plan 2013: Choices for the Second Century is assessed annually to determine progress on stated objectives as the university moves forward into its second century.38 Faculty Evaluation The 2001 visiting team observed “a lack of consistency and clarity of expectations and standards for faculty evaluation, promotion and tenure.” Since that time, the university has undertaken a major Faculty Handbook revision, with particular emphasis on Section Four of the Faculty Handbook, “Faculty Policies.” During the course of that revision, two significant additions were made to the Faculty Handbook.39 Annual Evaluation The Faculty Handbook adopted in May 2004 includes a detailed description of an annual evaluation process for all regular faculty members. It includes deadlines for annual planning, annual review and administrative review. It also creates a universitywide rating system for faculty evaluation, university-wide rating categories and general standards for assigning faculty ratings. The evaluation system allows faculty members in conjunction with department chairs to customize the relative weighting of teaching, scholarship and service within certain ranges that reflect the overall values of the university: faculty members must assign minimum weighting of 50% teaching, 10% scholarship/creative activity and 10% service, for a total of 100%. The Faculty Handbook also provides a category for the evaluation of reassigned time. Recognizing variations among disciplines, the evaluation system places the responsibility for determining specific expectations with the faculty of each department, subject to review and approval by the appropriate dean and the Vice President for Academic Affairs. Post-Tenure Review The Faculty Handbook includes a detailed description of a post-tenure review process consistent with that adopted by the University of Oklahoma and approved by the OU, CU and RSU Board of Regents. It includes a list of required documentation, deadlines for departmental and administrative review and an improvement plan for faculty who 36. Plan 2008, 2004 (Planning) 37. Plan 2008 Status Report, 2008 (Planning) 38. Plan 2013, 2009 (Planning) 39. Faculty Handbook, 2004 (Institutional Policies and Governance) www.cameron.edu/selfstudy 29 Introduction are deemed in the course of review to be deficient in one or more areas. Post-tenure review findings are determined by faculty peers and based on the results of the prior five years of annual evaluations. The Faculty Handbook revisions also placed with each department the responsibility for determining specific standards for tenure and promotion consistent with the general standards set out in Appendix B and subject to review and approval by the appropriate dean and the Vice President for Academic Affairs. Copies of departmental standards are available in the Resource Room. 40 The 2004 revisions were approved by the Faculty Committee, the Faculty Senate, the university President and the OU, CU and RSU Board of Regents. Assessment of Student Learning In 2001, the visiting team noted that Cameron’s “assessment of student academic achievement [was] uneven across programs,” and, indeed, at that point, fewer than 50% of Cameron’s degree programs were functioning at the then NCA-HLC-standard level three, leading to a request for a monitoring report filed with the Commission in July 2004.41 Following receipt of the commission report, the university began to take steps to ensure that all programs were assessing student learning, using the data gathered to improve student learning and receiving feedback on their assessment processes. These initiatives were later codified in Plan 2008: Preparing for Cameron University’s Second Century, which established four action items to improve student learning: benchmark Cameron students’ academic achievement against student performance at regional and national peer institutions, use empirical data in program assessment and decisions, adopt a standard course evaluation instrument and ensure that all academic units achieve the (then) NCA-HLC standard Level III. Thus, in Spring 2001 the Institutional Assessment Committee (IAC) began reviewing the written Program Quality Improvement Reports (PQIR) submitted by each academic program. Subsequent to that initial review, in the summer of 2002, each program was asked by the Director of Planning and Assessment, the IAC and the deans of the academic schools to present a plan for improving its assessment of student learning, with the goal of getting all programs to Level Three, and in each year between 2002 and 2006, written PQIRs were reviewed by the IAC, the Director of Assessment and Planning and the Vice President for Academic Affairs, in part as a way of measuring progress on those plans. These reviews revealed concerns about university mechanisms for getting timely feedback to departments regarding their assessment processes, as well as some lingering concerns about the overall level of faculty participation in program assessment. 40. Departmental Standards for Tenure and Promotion, 2010 (Institutional Policies and Governance) 41. Monitoring Report on Assessment of Student Academic Achievement, 2004 (External Accreditation) 42. PQIR Template, Fall 2009 (Assessment) 30 In 2006, the IAC charged the Director of Assessment and Planning with responsibility for revitalizing university processes for program assessment in such a way as to improve the timeliness and quality of feedback to departments and increase the level of participation on the part of all the faculty. In 2007, the director reviewed the new HLC criteria for accreditation and proposed a model in which all programs were responsible for publicly reporting to the university community their assessment results, any improvements they had made to student learning, and faculty participation in the assessment process. All programs were to receive feedback from the IAC within 24 hours of that presentation. Following approval by the IAC and the VPAA, the new program was implemented in Fall 2007. To date, the university has completed three cycles using the new reporting process. In Spring 2009, the IAC requested feedback from departments regarding the utility of the new process, and used that feedback to adjust the process for the most recent cycle in Fall 2009.42 Cameron University Accreditation Self-Study Other changes in the assessment of student learning since 2001 include the adoption of the Individual Development and Educational Assessment (IDEA) course evaluation system. Beginning in 2006, the university has allocated funds annually for the purchase and distribution of IDEA forms for all course sections enrolling more than seven students. IDEA forms provide feedback not only on faculty member performance, but also on student perceptions of student learning; they are externally evaluated and are systematically benchmarked not only against Cameron’s own historical results but also against the IDEA national database, thus providing a comprehensive and reliable indirect measurement of student learning.43 In addition, ongoing training of department chairs and faculty in strategies for assessment has been an important part of the university’s assessment plan. The Director of Institutional Research and Assessment has met frequently with deans and department chairs, and with full departments upon request, to provide information regarding trends in and strategies for the assessment of student learning. The feedback loop in the annual PQIR process also ensures that all faculty members receive regular coaching on the effectiveness of their assessment programs.44 Affirmative Action Plan The 2001 visiting team report also noted that the university “lacks a plan to recruit, hire, support and retain faculty, staff and administrators who are reflective of the diversity of the student body.” With the adoption of Plan 2008: Preparing for Cameron University’s Second Century, diversity of both students and employees became a university core value, and in AY 2004-2005, the university published its first Affirmative Action Plan. The plan is updated annually to reflect changes in employment legislation and university recruitment strategies. The 2009 plan delegates overall administration and monitoring of the Affirmative Action Program to the campus EEO officer. The plan also sets goals for female and minority recruitment in accordance with availability of qualified potential employees in each designated job group, and analyzes the extent to which the previous year’s goals have been met.45 As stated in the Affirmative Action Plan, the university is committed to the following action-oriented programs: • Conduct a detailed analysis of position descriptions to ensure that they actually reflect position functions and are consistent for the same position from one location to another 43. IDEA Institutional Summary • Review worker specifications throughout the organization on a continuous basis giving special attention to academic, experience and skill requirements to ensure such requirements do not constitute inadvertent discrimination 45. Affirmative Action Plans, Reports, 2006-2010 (Assessment) 44. PQIR Peer Evaluator Reports, 2009 (Assessment) 2005-2010 (Planning) www.cameron.edu/selfstudy 31 Introduction • Evaluate the total selection process to ensure freedom from bias and aid in the attainment of goals and objectives • Aggressively recruit minority and female applicants seeking out those qualified to perform our jobs • Give minority and female employees equal opportunity for promotion • Ensure that facilities and university-sponsored social and recreational facilities are desegregated and actively encourage all employees to participate • Make training programs readily available to minorities and females within the institution in various areas of the university’s workforce In accordance with the Affirmative Action Plan, the university actively recruits minority candidates and advertises all open positions with MinorityFacultyID.com. The university also instituted screening committee training in Spring 2010; that training reinforces the goals established by the Affirmative Action Plan and reminds faculty of the importance of recruiting a faculty representative of the diversity of the student body.46 Other Suggestions for Institutional Improvement In addition to identifying these four major challenges, the 2001 visiting team made several suggestions for institutional improvement. Since that time, the university has worked diligently to address those suggestions, as described below. • Collaborative Agreements: The 2001 team suggested that “a review and updating of contractual agreements for educational programs, particularly the mechanisms for resolving problems, would be wise.” Since 2001, many of the university’s collaborative agreements have been renewed and/or updated. In addition, the university has begun routinely writing into its collaborative agreements mechanisms for the dissolution of the agreement should either party wish to terminate the agreement. Specifics vary from agreement to agreement. • Written Policies and Procedures: The 2001 team noted that “as the university faces the loss of institutional memory with the retirement of many senior faculty as well as some administrators, it would be prudent to develop more written policies and procedures and assure that these are widely accessible.” Since 2001, the university has undertaken a comprehensive policy audit and worked to formalize many campus policies. The Faculty Handbook has been updated, a Staff Handbook has been created and most policies and procedures are now available on the university website.47 With the implementation of Banner in Spring 2010, the university has also begun to create desk manuals for individual positions, which should be of particular help in areas where the university has only one individual trained in a particular position, leaving it vulnerable in case of retirement or resignation. 46. Screening Committee Training Presentation, 2010 (Employee Recruitment and Development) 47. University Policies Website, 2010 (Institutional Policies and Governance) 32 • Vacancies and Institutional Priorities: The 2001 team noted that “The anticipated retirements of a number of faculty in the near future presents an opportunity for the institution to move in new directions. Cameron might examine its current practice of filling vacant positions and consider adopting a more centralized review of vacancies in light of some established institutional priorities.” Over the last several years, the university has developed a centralized process for filling vacant faculty position. Each summer, department chairs Cameron University Accreditation Self-Study identify anticipated hiring needs for the upcoming year and file reports on anticipated vacancies through the appropriate deans. These reports are reviewed by the Vice President for Academic Affairs, the Vice President for Business and Finance and the President. Decisions regarding which positions to fill are made on the basis of university mission and strategic planning goals, credit hour production and available budget. This process allows for the effective reallocation of faculty resources as necessary to meet constituent needs. • Capturing Data for Decision Making: The 2001 team observed that “although Cameron gathers much data as it compiles various reports for the OSRHE, there is little evidence to indicate that the university uses these data in the decision making process. In fact, there were times that the team had conflicting data because the data were generated by different offices and were compiled using varying dates and other criteria...Hence, the team recommends that Cameron consider a policy whereby a single office compiles all data, and that those data have a more consistent basis of generation and for reporting. Having data presented in a more consistent and standardized manner would enhance the expectations that they would be used in a decision making process.” Various sections of this self-study provide information regarding the steps that the university has taken in this direction. Although the university still faces some vestigial legacy system point-of entry issues, the implementation of the Banner software now allows for single point-of-entry, and all data for reporting are compiled through the Office of Institutional Research, Assessment, and Accountability. In addition, the university has created a Data Standards Committee, which has developed a data standards manual, and a Reporting Committee, both of which help to ensure the reliability and consistency of decision-making data.48 The university has also purchased Cognos, an information retrieval system that when implemented will allow administrators to more efficiently create customized reports for decision-making purposes than is possible with the university’s current system. • Adjunct Faculty: The 2001 team noted that “adjunct faculty play an important role in Cameron’s instructional delivery. However, the information adjunct faculty receive related to academic policies and procedures, matters such as textbook selection and course development, and their orientation to the university, is uneven...A separate faculty handbook designed just for adjunct faculty would be helpful, and a more regularized orientation and communication system, perhaps by an online newsletter, might be vehicles for incorporating all adjuncts into the Cameron community.” Since 2001, the university has created an adjunct faculty guide, and it has instituted an annual adjunct orientation session that covers campus safety, policies and procedures, legal issues and a general introduction to the university.49 Adjuncts also now have representation on the Faculty Senate, so that they may not only be kept aware of important policy changes affecting faculty, but also have a voice in those changes. In addition, several departments offer separate, discipline specific adjunct training. Department chairs maintain regular communication with adjuncts via e-mail. • Faculty Scholarship: The 2001 team observed that “Cameron University faculty are facing a quandary regarding requirements for scholarship and research. Discussions must continue taking place within and among departments as to what should be considered the standard for scholarship within each discipline. Faculty need to take the initiative to make recommendations related to criteria for evaluation to be placed in the Faculty Handbook. It is recommended that 48. Data Standards Manual, 2010 (Institutional Policies and Governance) 49. Adjunct Faculty Guides, 2007-2010 (Institutional Policies and Governance); Adjunct Faculty Orientation Agendas, 2000 - 2010 (Employee Recruitment and Development) www.cameron.edu/selfstudy 33 Introduction in areas such as education, where many of the scholarly activities are tied to collaborations with the public schools, criteria using references such as E.L. Boyer’s Scholarship Reconsidered...be considered for programs that require many clinical activities.” As described above, the Faculty Handbook was substantially revised with respect to faculty evaluation in AY 2003-2004. At that time, the Faculty Committee, the primary shared governance body involved in the revision process, was given copies of Boyer’s book to review prior to making recommendations regarding criteria for evaluation. As a result of those revisions, departments are responsible for outlining disciplineappropriate scholarship expectations for annual evaluation, promotion and tenure, consistent with the parameters defined in Appendix B of the Faculty Handbook and subject to review by the VPAA to ensure consistency across disciplines.50 • Sponsored Research Office: The 2001 team recommended that “Cameron University should consider creating an office of sponsored research to assist faculty with all aspects of proposal development and grants management. It would be desirable if this office worked closely with institutional advancement.” In 2003, the position of Academic Research Coordinator was created within the Office of Graduate Studies, with the primary responsibility of helping faculty members to identify appropriate external grant opportunities, develop proposals and manage grants. Currently that responsibility lies with the Director of Academic Research who reports directly to the VPAA.51 • Multicultural Programming: The 2001 team noted that “the multicultural population at Cameron has increased in the last five years. The multicultural activities on campus have remained the same in nature and number. It would help if all students were required to take a course on diversity as part of their general education requirements. It would also be helpful if multicultural programming could move away from ‘foods, folklore and feasts’ of a culture, to more substantive inclusion of multicultural education in the curriculum. Given the disparity among the cultural diversity of the faculty, staff, administration and students, it would be advantageous to provide cross-cultural sensitivity training sessions for the entire university community.” Over the last ten years, the university has markedly increased its commitment to both curricular and cocurricular multicultural education, as discussed in more detail in Chapter Four. These responses to the 2001 Visiting Team report, along with the changes the university has made as a result of its own routine environmental scanning, have helped Cameron to continue to progress as an institution and better respond to the needs of its students and other constituents. 50. Departmental Standards for Promotion and Tenure, 2010 (Institutional Policies and Governance) 51. Organizational Charts, 2003 2010 (Institutional Policies and Governance) 34 Additionally, embracing this current self-study process as an opportunity not only to acknowledge the institution’s many strengths and accomplishments, but also to identify ongoing areas for improvement, the university has already begun to implement further changes in response to self-study findings. Some adjustments were easily made; others are ongoing and will require time and consideration. These findings and responses are described individually throughout the report, but the summary below provides a brief overview of many of the areas addressed. • Mission and Core Values: Although Cameron has long had a well-articulated mission and set of core values, the self-study determined that they were less visible than was desirable. Mission and Core Values posters have been displayed throughout campus, the campus bookstore distributed bookmarks with the Cameron University Accreditation Self-Study mission and core values to all students purchasing text books, and the mission and core values have been distributed more widely in printed materials. • Campus Communication: The implementation of AggieAccess has enhanced campus communication by providing a central location for the organization and distribution of information regarding campus activities, policies, announcements, and other facets of campus life.The decision to create a separate channel for campus policies and procedures was made specifically in response to concerns raised in Spring 2009 focus meetings. In addition, the university has recently taken steps to clarify appropriate means of communication for various kinds of campus announcements and has enhanced the ability of the faculty and staff to communicate with students by designating each student’s Cameron email as that student’s official point of contact. • Employee Training: Self-study focus groups and surveys revealed that both faculty and staff have felt the need for more training opportunities in some areas and that few faculty and staff were taking advantage of the opportunities that were available. The university has dramatically stepped up employee training activities over the last year, requiring appropriate individuals among both faculty and staff to undergo training in the areas of health and safety, faculty hiring, emergency management, student worker management, and the use of Banner and AggieAccess. In addition, in an effort to make it easier for faculty and staff to participate in training, the university has begun to offer some training through AggieAccess. • Faculty and Staff Remuneration: Cameron University recognizes the importance of offering competitive salaries and benefits to the recruitment of quality faculty and staff, and has worked hard over the last ten years to raise salaries in spite of a difficult economy and the many budget cuts it has recently undergone. As mentioned in Chapter Two of this self-study, the university understands that its salaries have continued to lag behind its peer institution, particularly at the professor level in some disciplines. Over the last year, the institution has continued to take aggressive action on faculty salaries, rolling out the first phase of a program that will gradually increase promotion raises over the next three years. The university implemented a market adjustment program, raising full-time faculty salaries at all ranks and in all academic schools with particular emphasis at the instructor and full professor ranks. These raises affected 77 faculty (45%). Cameron has provided two stipend programs since January 2010: one for all classified staff and one for employees making less than $30,000 per year. Cumulatively, these programs have brought the institution close to its goal of achieving parity with its peer institutions. Since 2007, CU faculty compensation has moved from eighth of eleven Oklahoma regional universities to fourth of eleven overall. In the same time period, faculty compensation relative to its CUPA-HR peer group has moved from 84% overall to 91% overall. A Faculty Human Resources Plan has been developed to further communicate university salary goals. • General Education: Although the university has regularly collected data assessing various facets of general education over the last ten years, the recognition was made very early in the self-study process that general education was not being held to the same standards of centralized accountability as other campus academic programs, resulting in a new requirement that the general education program, under the leadership of the General Education Committee, present a unified PQIR summarizing student progress on general education outcomes. www.cameron.edu/selfstudy 35 Introduction Immediate benefits have resulted with recommendations coming out of the 2010 PQIR for the elimination of unnecessary (and unassessable) elective hours from the general education structure. In addition, the self-study revealed that although the university as a whole provides abundant opportunities for students to become educated members of global society, and many programs and courses assess students’ global awareness, that data are not currently being captured in a form that allows the university to make systematic, centralized decisions about the learning opportunities it provides to its students. That issue will be forwarded to the General Education Committee for consideration during AY 2010-2011. Taken as a whole, these initiatives and others described below will help Cameron University to thrive and grow in its second century. 36 Cameron University Accreditation Self-Study