UC SAN DIEGO
Staff@Work Survey Analysis, 2011 - 2015
2014
Response
53%
Average of 53 Questions
3.88
This year, of the 53 attribute mean scores:
22 are in the excellent range (4.0 & above)
6 increased from the previous year
2 decreased from the previous year
Primary Opportunities:
46 Salary & Benefits
8 Career Advancement
7 Have Voice on Campus
2015
56%
3.90
(see page 3 for more details)
2015 Dimension Rating Breakdown
1
2
3
4
5
24%
27%
33%
28%
36%
40%
44%
44%
"Overall, I am a satisfied UC San Diego employee," 2015
47%
41%
38%
No. of Cases
42%
Mean = 3.95
Std. Dev. = 0.902
N = 4,369
20%
2,360
1,123
100
1
251
2
535
3
4
8%
4%
5
5%
4%
2%
Dept
Effectiveness
Dept
Diversity/Climate
4%
15%
14%
6%
7%
12%
8%
7%
Satisfaction with Dept Mission &
UC San Diego
Goals
Rating
1- Strongly Disagree, 2- Disagree, 3 - Neutral, 4 - Agree, 5 - Strongly Agree
15%
16%
5%
4%
Supervisor
Effectiveness
Employee
Effectiveness
1 - Strongly Disagree, 2 - Disagree, 3 - Neutral, 4 - Agree, 5 - Strongly Agree
Satisfaction Mean Scores by Question Dimension
2011 2012 2013 2014 2015
Below 3.0 - Low | 3.0 to 3.5 - Marginal | 3.6 to 3.9 - Good | 4.0 & above - Excellent
5.0
4.5
4.0
3.8 3.9 3.9 3.9 3.9
3.7 3.7 3.8 3.7 3.8
3.8 3.8 3.9 3.9
3.9
4.0 4.1 4.1 4.1
4.1
3.8 3.8 3.8 3.8 3.8
4.0
3.8 3.9 3.9 3.9 3.9
Supv Effectiveness
Emp Effectiveness
3.8 3.9 3.9 3.9
3.5
3.0
2.5
2.0
1.5
1.0
0.5
0.0
Average of 53 Questions
Sat. w/ UCSD
Dept - Mission & Goals
Dept Effectiveness
Dept - Div & Climate
University of California, San Diego
Organizational Performance Assessments
UC SAN DIEGO Staff@Work Survey Mean Score Trend Analysis, 2011 to 2015
Satisfaction with UC San Diego
Dept Mission & Goals
Dept Effectiveness
2011
2012
2013
2014
2015
1 Satisfied Employee
3.8
3.9
4.0
3.94
3.95
3.95
2 Valued Member of UC San Diego
3.7
3.8
3.8
3.78
3.73
3.73
3 Faculty Value Contributions
3.8
3.8
3.8
3.83
3.60
3.60
4 Staff Value Contributions
4.0
4.0
4.0
4.01
3.92
3.92
5 Understand UCSD's Mission
4.20
4.20
6 Contribution to UCSD's Mission
4.26
4.26
7 Have Voice on Campus
3.40
3.40
Supervisor Effectiveness
Employee Effectiveness
3.3
3.3
3.4
3.33
3.23
3.23
9 Understand Dept's Mission
4.2
4.2
4.3
4.21
4.24
4.24
10 Contribution to Dept's Mission
4.3
4.3
4.3
4.30
4.33
4.33
11 Annual Dept Goals
3.6
3.7
3.7
3.65
3.81
3.81
12 Measures Dept Goals
3.5
3.6
3.6
3.58
3.65
3.65
13 Measures Customer Satisfaction
3.6
3.6
3.7
3.67
3.69
3.69
14 Improves Services/Products
3.7
3.7
3.8
3.73
3.74
3.74
15 Adequate Staffing
2.8
2.9
3.0
2.99
2.94
2.94
16 Have Tools
3.9
3.9
3.9
3.93
3.85
3.85
17 Physical Work Environment
4.0
4.0
4.0
4.02
3.96
3.96
18 Physically Safe Environment
4.2
4.2
4.2
4.18
4.21
4.21
19 Spirit Of Cooperation
3.7
3.8
3.8
3.77
3.75
3.75
20 Ethical Conduct
4.0
4.0
4.0
4.02
4.04
4.04
3.91
3.91
22 Most Perform Responsibilities
3.9
3.9
4.0
3.93
3.96
3.96
23 Participate In Decisions
3.8
3.8
3.9
3.87
3.81
3.81
24 Balance Work/Life
4.0
4.0
4.0
4.03
4.03
4.03
25 Resolves Staff Issues
3.5
3.5
3.5
3.50
3.53
3.53
26 Better Ways Recognized
3.5
3.6
3.6
3.60
3.55
3.55
27 All Cultures Treated Fairly
4.2
4.2
4.2
4.19
4.20
4.20
28 Sexual Orientations Treated Fairly
4.3
4.3
4.3
4.28
4.28
4.28
29 All Welcomed
4.1
4.1
4.2
4.14
4.21
4.21
30 Supports Diverse Environment
4.1
4.1
4.1
4.09
4.17
4.17
31 Practices Principles Of Community
3.9
3.9
4.0
3.98
4.13
4.13
32 Feel Valued by Department
3.7
3.8
3.8
3.79
3.83
3.83
33 Recommendations Without Fear
3.8
3.8
3.9
3.87
4.06
4.06
34 Sufficient Freedom
4.1
4.1
4.1
4.10
4.12
4.12
35 Communicates Essential Info
3.6
3.6
3.6
3.61
3.86
3.86
36 Work Assigned Equitably
3.4
3.5
3.5
3.52
3.59
3.59
37 Gives Praise for Work
3.8
3.9
3.9
3.93
3.93
3.93
38 Suggestions For Improvement
3.8
3.8
3.9
3.85
3.85
3.85
39 Evaluated Fairly
3.9
3.9
3.9
3.91
3.95
3.95
40 Performance Evaluation
3.6
3.7
3.7
3.68
3.78
3.78
41 Advancement Opportunities
3.8
3.9
3.9
3.88
3.73
3.73
42 Supports Training
3.9
4.0
4.0
4.00
4.01
4.01
43 Treats With Respect
4.1
4.2
4.2
4.22
4.24
4.24
44 Supportive of Personal Issues
4.2
4.2
4.3
4.30
4.32
4.32
45 Appropriate Stress
3.5
3.6
3.6
3.58
3.54
3.54
46 Salary & Benefits
2.8
3.0
3.0
2.93
2.88
2.88
47 Get Information
4.2
4.2
4.2
4.14
4.08
4.08
48 Good Use Of Skills
4.0
4.0
4.0
3.98
3.93
3.93
49 Know How To Use Tools
4.3
4.3
4.3
4.34
4.33
4.33
50 Manage Workload
4.0
4.0
4.1
4.06
4.04
4.04
51 Valuable Training
3.7
3.7
3.8
3.73
3.74
3.74
52 Enjoy working with coworkers
4.0
4.0
4.0
3.98
4.22
4.22
53 Recommend UC San Diego
3.9
4.0
4.0
3.98
4.08
4.08
Average Score of 53 Questions
3.8
3.9
3.9
3.88
3.90
3.90
Total Surveyed (N)
8,440
8,414
8,481
8,623
7,788
7,788
Total Responded (n)
4,775
4,734
4,541
4,604
4,382
4,382
57%
56%
54%
53%
56%
56%
Mean score change from the prior year statistically significant (P < 0.05)
Highest - 10 Contribution to Dept's Mission (4.3)
2015 mean score greater than that of UCSD
Lowest - 46 Salary & Benefits (2.9)
*Increase/Decrease: a change of more than 0.09
UCSD 2015 Total
8 Career Advancement
21 Collaborate with Units Outside
Dept Diversity Climate
14 - 15
Increase
6
Decrease
2
Excellent (4.0 & above) -
22 (42%)
University of California, San Diego
Organizational Performance Assessments
Scatterplot
UC San Diego STAFF@WORK SURVEY
UC SAN DIEGO - All Respondents
Area: U - Satisfaction with UC San Diego, DM - Department Mission and Goals, DE - Department Effectiveness, DD Department - Diversity & Climate, S - Supervisor Effectiveness, E
- Employee Effectiveness and Satisfaction
Scatterplot by Question Dimension, 2015
Area
2015 : n/N = 4,382/ 7,788 (56%)
Mean Average = 3.89
Question
2014 2015 2015 2015
Mean Corr
U
4 Staff Value Contributions
IS IS
3.92 0.57
S
39 Evaluated Fairly
IS IS
3.95 0.50
E
53 Recommend UC San Diego
IS IS
4.08 0.70
DD
31 Practices Principles Of Community
IS IS
4.13 0.47
E
46 Salary & Benefits
PO PO
2.88 0.49
U
8 Career Advancement
PO PO
3.23 0.61
U
7 Have Voice on Campus
SO PO
3.40 0.56
DE
25 Resolves Staff Issues
PO PO
3.53 0.50
E
45 Appropriate Stress
PO PO
3.54 0.51
DE
26 Better Ways Recognized
PO PO
3.55 0.49
S
36 Work Assigned Equitably
PO PO
3.60 0.47
U
3 Faculty Value Contributions
SO PO
3.60 0.50
S
41 Advancement Opportunities
ST PO
3.73 0.46
U
2 Valued Member of UC San Diego
PO PO
3.73 0.78
E
51 Valuable Training
PO PO
3.74 0.49
DE
19 Spirit Of Cooperation
PO PO
3.75 0.48
S
40 Performance Evaluation
PO PO
3.78 0.46
DE
23 Participate In Decisions
PO PO
3.81 0.49
DD
32 Feel Valued by Department
PO PO
3.83 0.61
S
38 Suggestions For Improvement
PO PO
3.85 0.46
S
35 Communicates Essential Info
PO PO
3.86 0.47
DE
15 Adequate Staffing
SO SO
2.94 0.38
DM
12 Measures Dept Goals
SO SO
3.65 0.42
DM
13 Measures Customer Satisfaction
SO SO
3.70 0.41
DM
14 Improves Services/Products
SO SO
3.75 0.45
DM
11 Annual Dept Goals
SO SO
3.81 0.40
DE
16 Have Tools
ST SO
3.85 0.43
DE
21 Collaborate with Units Outside
SO ST
3.91 0.43
E
48 Good Use Of Skills
IS ST
3.93 0.45
S
37 Gives Praise for Work
ST ST
3.94 0.46
DE
17 Physical Work Environment
ST ST
3.96 0.40
DE
22 Most Perform Responsibilities
ST ST
3.96 0.43
S
42 Supports Training
ST ST
4.01 0.43
DE
24 Balance Work/Life
ST ST
4.03 0.45
E
50 Manage Workload
ST ST
4.04 0.36
DE
20 Ethical Conduct
ST ST
4.04 0.44
S
33 Recommendations Without Fear
PO ST
4.06 0.46
2015 : n/N = 4,382/ 7,788 (56%)
Mean Average = 3.89
E
47 Get Information
ST ST
4.08 0.38
S
34 Sufficient Freedom
IS ST
4.13 0.46
Correlation Coefficient Average = 0.46
DD
30 Supports Diverse Environment
ST ST
4.17 0.42
DD
27 All Cultures Treated Fairly
ST ST
4.20 0.40
U
5 Understand UCSD's Mission
SO ST
4.21 0.37
DE
18 Physically Safe Environment
ST ST
4.21 0.40
DD
29 All Welcomed
IS ST
4.21 0.45
E
52 Enjoy working with coworkers
ST ST
4.22 0.42
DM
9 Understand Dept's Mission
IS ST
4.24 0.38
S
43 Treats With Respect
IS ST
4.24 0.44
U
6 Contribution to UCSD's Mission
SO ST
4.26 0.41
DD
28 Sexual Orientations Treated Fairly
ST ST
4.28 0.39
S
44 Supportive of Personal Issues
ST ST
4.32 0.40
E
49 Know How To Use Tools
ST ST
4.33 0.29
DM
10 Contribution to Dept's Mission
ST ST
4.33 0.39
Correlation Coefficient Average = 0.61
4.2
Influential Strengths
Strengths
Department - Diversity & Climate
4.1
Average
4
Supervisor Effectiveness
Department - Mission & Goals
3.9
Employee Effectiveness
Department Effectiveness
3.8
Satisfaction with UC San Diego
Primary Opportunity
Secondary Opportunity
3.7
0.35
0.4
0.45
0.5
0.55
0.6
0.65
0.7
0.75
0.8
Correlation
Scatterplot by 53 Questions, 2015
10
5
Strengths
Influential Strengths
18
9 27
48
49 47 6
44
28
52
17 22
29 43
39
30
31
34
33 50 40 23
20
42
4
5
37
38 21
35 32
16
11
41 51 14 19
13
12
36
3
25
45
7
24
26
8
Mean of Attribute
4
15
3
53
2
46
2
Secondary Opportunity
Primary Opportunity
1
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
Correlation Coefficient with Overall Satisfaction
0.8
0.9
1
Attribute movements between quadrants from 2014 to 2015
Green - Positive, Red - Negative, Black - Neutral or same
University of California, San Diego
Organizational Performance Assessments
University of California, San Diego
Organizational Performance Assessments