LONDON’S GLOBAL UNIVERSITY
TABLETOP GUIDE TO
AGILE WORKING
AT BIDBOROUGH HOUSE
CONTENTS
1. ACCESS (1)
14. RUBBISH AND RECYCLING
2. ACCESS (2)
15. PRINTING
3. PHONES – LOGIN
16. MEETING ROOMS (1)
4. PHONES – LOGOUT
17. MEETING ROOMS (2)
5. VOICEMAIL
18. PHONES IN MEETING ROOMS (1)
6. CHAIRS AND DESKS
19. PHONES IN MEETING ROOMS (2)
7. STATIONERY AND STORAGE
20. AV EQUIPMENT IN MEETING ROOMS
8. PROTOCOLS
21. TOILETS
9. FINDING PEOPLE (1)
22. FIRST AID
10. FINDING PEOPLE (2)
23. QUIET ROOM
11. HEATING AND VENTILATION
24. SHOWERS
12. LIGHTING
25. BIKE RACKS
AND MOTORCYCLE PARKING (1)
13. POST AND COURIERS
26. BIKE RACKS AND MOTORCYCLE PARKING (2)
27. BASEMENT STORAGE AREA
28. SAFETY PROCEDURES
29. FLOORPLANS
30. LOCAL BARS AND PUBS
31. LOCAL CAFES AND RESTAURANTS (1)
32. LOCAL CAFES AND RESTAURANTS (2)
33. GETTING OUT AND ABOUT
34. GETTING HERE
Available online and to download at
www.ucl.ac.uk/professional-services/
agile-working/agile-locations/
bidborough-house
ACCESS (1)
During office hours (8am to 6pm), all staff and visitors will enter by the main entrance on
Bidborough Street. Staff should show their ID cards to the receptionist as they
enter the building.
Outside of office hours, staff who are able will use the west entrance on Mabledon Place.
All staff in the divisions with offices located in the building will automatically be given access
to this entrance and the doors on their floor. Any other members of staff or contractors
who require access can be setup on request from the departmental administrator.
Disabled access will be via the main entrance and those who require this access will
have their ID cards enabled. Contact building reception on 0203 108 7250,
extension 57250.
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
ACCESS (2)
All staff are requested to help people at building reception if they look lost, and to
question people who aren’t known or accompanied.
Visitors will be issued with visitor passes at reception. If you are expecting visitors,
make sure reception have their names and know whether to phone you when they
arrive or send them to your floor. For deliveries see page 13.
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For additional protocols related to building reception visit https://www.ucl.ac.uk/
professional-services/agile-working/agile-working-protocols
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
PHONES – LOG IN
Press the Applications button
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Using the Navigation Bar 5 to scroll down, use the button
in the centre of the bar to select Extension Mobility
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Enter your UserID (ucxxaaa) using the number keys
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Scroll down again and enter your PIN (12345)
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Press the Submit softkey
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
PHONES – LOG OUT
It is not necessary to log out. You can log in to another phone
and automatically be logged out of the previous phone.
You can also log in over the previous user.
Press the Applications button
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Using the Navigation Bar
to scroll down, use the button
in the centre of the bar to select Extension Mobility
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Press the Yes softkey
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
LISTEN TO VOICEMAILS
From the phone, press the Messages button
voice prompts.
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and follow the
You can also access your voicemails online when you are away
from the office or from your mobile by dialling 020 7679 7000
and follow the instructions.
Further instructions on conference calling, call forwarding,
and other features are available at www.ucl.ac.uk/
professional-services/agile-working/phones
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
CHAIRS
Please do not use chairs that have name tags, unless no other chairs are available.
If the chair is positioned at the workstation you want to use, switch it with a general use chair
from another workstation.
DESK HEIGHT
Desk height is not adjustable. There are two different heights of desk available.
In some areas, the middle desk in each set of three will be slightly higher than the others.
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
STATIONERY
Stationery kits including items such as scissors, stapler, paper clips, etc. are located
on top of storage units throughout the office.
STORAGE
Working papers and files should be placed in storage units (tambour) allocated to your team
when you leave the desk. Personal items, including laptops, should be placed in
your personal storage locker or pedestal when you leave the desk. Laptops may
be taken home at the end of the day if you wish. Personal Protective Equipment (PPE)
and other specialist equipment should be placed in the designated storage unit.
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
PROTOCOLS
Clear the desk if you will be absent for two hours or more. Items left on desks overnight
will be removed by the cleaners and must be claimed from reception.
Place your nametag in the holder provided on top of the monitor and remove it when
you leave the desk.
Static workstations, which have a pedestal unit, are generally used by a named individual.
If you would like to use the workstation, check the person’s status on Outlook to find out
if the desk is available (see instructions on page 9).
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For additional protocols for use of workstations visit https://www.ucl.ac.uk/
professional-services/agile-working/agile-working-protocols
TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
FINDING PEOPLE
AND COMMUNICATING REMOTELY (1)
Use Outlook Calendar to let people know where you are and to locate others. Set your
location in Outlook Calendar by creating an all-day event with your location in the Subject.
To make this visible to others, you must change your Calendar settings so that the Free/Busy
Option default is Free/Busy time, subject, location. You only need to do this once. Instructions
can be found on https://www.ucl.ac.uk/professional-services/agile-working/
agile-locations/bidborough-house/finding-people
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To locate someone, open their calendar in Outlook and look for the all-day event. If the
contents of the event are not visible to you, you will have to email them to ask their location.
TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
FINDING PEOPLE
AND COMMUNICATING REMOTELY (2)
Microsoft Lync, (now known as ‘Skype for Business’), will soon be rolled out and will
provide enhanced tools for remote communication and collaborative working.
Once the infrastructure and support for this service has been rolled out, the quick
reference guides and online training will be available at https://www.ucl.ac.uk/
professional-services/agile-working/agile-locations/bidborough-house/
finding-people/lync
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
HEATING AND VENTILATION
There are no local controls of air temperature anywhere in the building.
Heating and air conditioning will be centrally programmed on a building management system.
Adjustments to the programme can be requested by submitting a maintenance service
request via your local administrator. It is not possible to make short-term adjustments.
The windows do not open anywhere in the building. Chill beam ventilation is used to
provide for the circulation of fresh air throughout the building.
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
LIGHTING
At workstations, the overhead lighting is controlled by a central programme which takes into
account the time of day and indications of the presence of people. Task lights are provided
on every desk to provide a brighter light for individuals who require it.
In meeting rooms, lighting is turned on when people enter the room and turned off when
sensors no longer detect a presence in the room. There are no local controls for
the lights.
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
POST AND COURIERS
Post is delivered to and collected from a single point on each floor twice a day:
morning 09.30 to 10.00 and afternoon 14.30 to 15.00. There is a final ‘sweep’
collection at 16.00 from departments that require it. Incoming post is distributed into
pigeon holes by the departmental administration. Staff collect their post from the pigeon
holes. Courier deliveries throughout the day will be delivered to the main reception area
on the ground floor, where they will be received and held for collection, or delivered by
post operatives on the set delivery rounds. Further details regarding the postal service
can be found at www.ucl.ac.uk/professional-services/agile-working/post
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
RUBBISH AND RECYCLING
The main bins used throughout the office have separate sections for mixed recycling,
food waste, and non-recyclable waste. Most items can go in the mixed recycling but not
food contaminated items. Food contaminated items should go in non-recyclable waste.
Clear and concise guidance is available at www.ucl.ac.uk/greenucl/resources/
materials-and-recycling/which-bin-should-i-use
Any paperwork that is of a sensitive nature should be disposed of confidentially via
the confidential waste sacks. Shredders are available on each floor. Contact your local
administrator to find out the local disposal information.
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
PRINTING
Printing is via the Print@UCL process as well as specific departmental specialist printing.
Printers are located at several points on each floor.
Replace paper and toner if required and it is readily available. Report any problems to the
contact on the information sheet next to the printer.
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
MEETING ROOMS (1)
Meeting rooms have been named after members of the Bloomsbury Group. Find out
more about this group at www.ucl.ac.uk/professional-services/agile-working/
bloomsbury-group
Meeting rooms on all floors can be booked by any staff member in any of the
Professional Services divisions located in the building. Use Outlook to book the room.
Instructions can be found on www.ucl.ac.uk/professional-services/agile-working/
meeting-rooms
There is one meeting room on each floor that is not bookable. Use of these rooms
should be kept to 30 minutes maximum. If you require a longer period, please check
for an alternate bookable room.
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
MEETING ROOMS (2)
Meeting rooms are for business use only which includes conference and confidential calls.
Meeting rooms must be tidied and tables cleared of all detritus (papers, catering items, etc.)
after use, with chairs placed in position ready for the next users.
For additional protocols for use of meeting rooms visit
https://www.ucl.ac.uk/professional-services/agile-working/
agile-working-protocols
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
PHONES IN MEETING ROOMS (1)
You do not need to log in to the phones in meeting rooms.
To place a call
Press the Call button 4
You can do this before or after dialing.
Press 9 for an outside line.
Example: “9020XXXXXXXX” or “907XXXXXXXXX”
or “90800XXXXXXX” etc.
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Answer call
Press the Answer button
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
PHONES IN MEETING ROOMS (2)
Mute conference station
Press the Mute button 6
Start a standard (ad hoc) conference call
Press the Conference softkey 2 dial a participant, and press Conference.
Further instructions for the meeting room phones are available
at https://www.ucl.ac.uk/professional-services/agile-working/
agile-locations/bidborough-house/meeting-rooms-phones-av
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AV EQUIPMENT IN MEETING ROOMS
Each display monitor has a fitted Desktop@UCL PC (located behind the display)
which is operated using a wireless keyboard and mouse. Log on to the system using
your UCL credentials.
A control panel located beside the display provides the method for selecting the
following options via labelled push buttons; LCD power on / LCD power off,
Volume control – Up & Down | Input device (select one from):
Desktop@UCL | PC External device HDMi | External device VGA
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Laptops and tablets can be connected using either an HDMi cable or a VGA cable.
TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
TOILETS
The main toilets are located next to the main staircase on each floor.
There is also a single unisex toilet and a disabled access toilet in the west end
stairwell on each floor.
Taps and toilet flushing are sensor activated. High visibility attire is known to cause
the sensors to malfunction so please avoid wearing high-vis in the toilets if possible.
Alarm cords in the toilets will notify the main reception during office hours.
Out of office hours, notification will divert to the main UCL security desk.
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
FIRST AID
There are first aid kits available in the kitchen and tea-point areas on each floor.
Posters on the floor provide the names and contact details of local first aiders.
The quiet room in the basement can be used for first aid incidents.
The key is available from the receptionist on the ground floor.
(See Quiet Room page 23 for more details).
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
QUIET ROOM
There is a quiet room in the basement which can be used for (in no particular order)
prayer, meditation, first aid, breastfeeding, expressing, emotional distress, quiet contemplation,
or, feeling unwell. To use the room, request the key from main reception and sign in.
Return the key when you leave the room and sign out with the receptionist.
For additional protocols for use of this room visit https://www.ucl.ac.uk/
professional-services/agile-working/agile-working-protocols
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
SHOWERS
There are two large shower rooms in the basement. One for men and one for women.
Each have six shower cubicles, toilets, sinks, a utility sink, and several changing room
style lockers.
Lockers are not to be claimed for long term use and you must bring your own padlock.
For additional protocols for use of the showers and lockers visit
https://www.ucl.ac.uk/professional-services/agile-working/
agile-working-protocols
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
BIKE RACKS
AND MOTORCYCLE PARKING (1)
There are covered, but not enclosed, facilities for parking and locking bicycles and
motorbikes which can be accessed from the vehicular entrance on Bidborough Street
at the east end of the building. You can enter the basement from this area with your
staff ID card once your access has been setup.
Motorcyclists may apply for a parking space using the form found here
www.ucl.ac.uk/estates/security/car-parking-permits
Once it is approved your access card will automatically be updated.
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
BIKE RACKS
AND MOTORCYCLE PARKING (2)
Cyclists may apply for access to the vehicular gate and the basement entrance by asking
your local administrator to request access from security services. Bikes are left at your own
risk and you are responsible for it’s security (i.e. locking and insurance). You may leave a lock
on a bike rack but this does not mean that the rack is reserved for your use.
For additional protocols for use of the bike racks visit:
http://www.ucl.ac.uk/professional-services/agile-working/
agile-working-protocols
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
BASEMENT STORAGE AREA
To access the basement storage area, your name must be on the list
at main reception. Contact your local administrator if you require access.
Collect the key and sign it out at reception. Return the key when you are done.
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
SAFETY PROCEDURES
Fire alarm testing takes place Tuesday mornings before 10:30am.
In the event of an emergency, leave the building via the stairs and proceed
to the assembly point at the opposite side of Bidborough Street across
from John Dodgson House.
If you discover a fire, activate the nearest break-glass point.
Do not attempt to tackle the fire.
For additional information on safety procedures visit:
www.ucl.ac.uk/professional-services/agile-working/agile-locations/
bidborough-house/safety-procedures
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
FLOORPLANS
To download the floorplans visit
https://www.ucl.ac.uk/professional-services/agile-working/floor-plans
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
LOCAL BARS
AND PUBS
Around Bidborough House there are a range of shops and cafes for lunch and local
amenities and attractions that will keep staff entertained outside the office. From the
local shops and pubs on the Flaxman Terrace to piazza style area at the British Library
café there is something for everyone. Visit: https://www.google.com/maps/d/
viewer?mid=zWMxveEHE5N4.kirIxVtokIro
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
LOCAL CAFES & RESTAURANTS (1)
A few suggestions for local
places to eat...
Mabel’s Tavern
A reputedly haunted tavern, the
venue now features live sports
screenings and is a CAMRA
award winning pub:
Location: 9 Mabledon Place,
London WC1H 9AZ
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Euston Tap
London’s only dedicated cider
bar with 8 keg cider on draught,
5 still ciders and perry including
Pickled Pig served straight from
the oak. Location:190 Euston
Road, NW1 2EF
Bar Pepito
A ‘pint size’ bar that can seat fewer
than twenty people, the intimacy
suits the experience, which is all
about quiet communion with sherry
and tapas. Location: 3 Varnishers
Yard, N1 9DF
The Booking Office
An upscale cocktail bar of high
quality in the beautiful former
booking office of St Pancras station.
Location: St Pancras Renaissance
London Hotel, Euston Road,
King’s Cross, NW1 2AR
TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
LOCAL CAFES & RESTAURANTS (2)
The Queens Head
A compact Victorian hole-in-the-wall
pub with three real-ale pumps and
an astutely chosen handful of craft
beers on draught – and that’s all
before you pick up the clipboard
list of twenty-plus bottled beers
from around the UK, Belgium
and the US. Location: 66 Acton
Street, WC1X
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Bree Louise
Try the house brew of Bree Louise
organic pilsner an sample the
surprisingly attractive choice of food.
Location: 69 Cobourg Street,
NW1 2HH
Costa Coffee, Kings Sandwich
bar, Le Pain Quotidien, Prezzo,
Sandwich Street Kitchen,
Starbucks, and many more are
located within walking distance
of Bidborough House.
View local offers online.
TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
GETTING OUT
AND ABOUT
In addition to the Cultural spots within UCL including the Bloomsbury Theatre the Petrie
Museum of Egyptian Archaeology, and the museum of Zoology. Other nearby attractions
include the British Museum, the British Library, the Foundling Museum and the Charles
Dickens Museum. Another local attraction, The Place, is a unique performance space
that also features a lovely canteen, view the What’s on page for more information.
https://www.google.com/maps/d/viewer?mid=zWMxveEHE5N4.kirIxVtokIro
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TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE
GETTING HERE
Bidborough House
38-50 Bidborough Street
London WC1H 9BT
By train/tube
Approx. Travel Times
by tube:
Victoria: 15 mins
Paddington: 20 mins
Waterloo: 20 mins
London Bridge: 20 mins
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Nearest stations:
Euston
Tube connections:
Victoria, Northern,
London Overground
Euston Square
Tube connections:
Circle, Metropolitan,
Hammersmith & City
King’s Cross
St Pancras
Tube connections:
Victoria, Northern,
Piccadilly, Circle
Metropolitan,
Hammersmith & City
From Victoria to
Bidborough House
73 bus to British
Library. From
Paddington to
Bidborough House
205 bus to British Library
Bus Travel
From Waterloo to
Bidborough House
168 bus or 68 bus or 59
bus to Upper Woburn
Place/Euston Road
TABLETOP GUIDE TO AGILE WORKING AT BIDBOROUGH HOUSE