Lean Six Sigma for Healthcare
Yellow Belt
Green Belt
Black Belt
Lean
Fundamentals
Advanced Lean
for Healthcare
Objective:
Objective:
Objective:
Objective:
Objective:
The Lean Six Sigma for
Healthcare Yellow Belt
program is designed to
provide a basic
introduction to Lean Six
Sigma concepts. This
program will provide
participants with the
skills needed to be
active improvement
team members.
The Lean Six Sigma for
Healthcare Green Belt
program is designed to
provide participants
with a working
knowledge of Lean & Six
Sigma. This program
will provide
participants with the
skills needed to conduct
analysis for and
facilitate routine Lean
Six Sigma projects.
The Lean Six Sigma for
Healthcare Black Belt
program is designed to
provide participants
with a in-depth
understanding of Lean
& Six Sigma. This
program will provide
participants with the
skills needed to perform
advanced statistical
analysis and facilitate
complex Lean Six Sigma
projects.
The Lean Fundamentals
for Healthcare program
will introduce
participates to the basic
concepts of lean
manufacturing as they
apply to healthcare.
This program will
provide participants
with the skills needed to
participate in basic lean
or kaizen projects.
The Advanced Lean for
Healthcare program will
continue where the
Lean Fundamental for
Healthcare program
leaves off and will
provide participants
with the advanced
knowledge, tools and
skills need to address
difficult value stream
issues.
Introduction:
Introduction:
Introduction:
Introduction
Introduction
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What is Six
Sigma?
What is Lean
What is Lean Six
Sigma?
Brief history of
Six Sigma
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
What is Six
Sigma?
What is Lean
What is Lean Six
Sigma?
Brief history of
Six Sigma




What is Six
Sigma?
What is Lean
What is Lean Six
Sigma?
Brief history of
Six Sigma
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
What is Lean?
Why Lean and
Six Sigma
Waste
Value
Value Stream
Mapping
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Value Stream
Mapping
Managing the 5S Audit
Lean Math
Advance flow
concepts
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Types of
problems
Approaches to
improvement
DMAIC Process
Role of the
Yellow
Understanding
change
Choosing
between
projects
Balanced
Scorecard
Team dynamics
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Define:
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Assessing the
Voice of the
customer (VOC)
Critical to
quality/One
meaningful
challenge
Managing
projects
Stakeholder
Analysis
Introduction to
surveys
Mapping the
proces
Types of
problems
Approaches to
improvement
DMAIC Process
Infrastructure to
support
improvement
Role of the
Green Belt
Understanding
change
Choosing
between
projects
Balanced
Scorecard
Team dynamics
Facilitation
skills
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
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

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


Types of
problems
Approaches to
improvement
DMAIC Process
Infrastructure to
support
improvement
Role of the Black
Belt
Understanding
change
Choosing
between
projects
Balanced
Scorecard
Team dynamics
Facilitation
skills
Define:
Define:





Assessing the
Voice of the
customer (VOC)
Critical to
quality/One
meaningful
challenge
Creating Project
Charters
Managing
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

Assessing the
Voice of the
customer (VOC)
Critical to
quality/One
meaningful
challenge
Creating Project
Charters
Managing
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5S
Improvement
Continuous flow
Theory of
Constraints
Kanbans
Standard work
Visual Controls
Workplace
design
Poke-Yoke
(Error Proofing)
Kaizen Events
(Experiments)
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Advance kanban
and scheduling
Advance errorproofing
Measure:
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Types of data
Types of
distributions
Types of
measures
Measurement
system
Data collection
Process
behavior charts
Baseline
performance
Histograms
Process
capability
Takt time
Process flow
Analysis:
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5 whys exercise
Process flow
analysis
Cause and effect
diagrams
Using Visual
exploratory
data analysis
o Scatter
plot
o Pareto
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
projects
Stakeholder
Analysis
Introduction to
surveys
Understanding
the value stream
Mapping the
value stream
Measure:
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


Types of data
Types of
distributions
Types of
measures
Sampling
Measurement
system analysis
-1
Data collection
Data cleaning
Process
behavior charts
Baseline
performance
Histograms
Rational
subgrouping
Process
capability
Takt time




projects
Stakeholder
Analysis
Introduction to
surveys
Understanding
the value stream
Mapping the
value stream
Measure:












Types of data
Types of
distributions
Types of
measures
Sampling
Measurement
system analysis
-1
Measurement
system analysis
–2
Data collection
Data cleaning
Process
behavior charts
Baseline
performance
Histograms
Rational
subgrouping
o
o
o

charts
Box
plots
Mosaic
plots
Charts
and
graphs
What is
Confirmatory
data analysis
o 4 Type
of Data
–4
Approac
hes

Analysis:
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Improve:
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
Brainstorming
5S
Improvement
Continuous flow
Kanbans
Standard work
Introduction to
design of
experiments
Error proofing
Change
Control:
Process flow

5 whys exercise
Process flow
analysis
Cause and effect
diagrams
Constructing
Visual
exploratory
data analysis
o Scatter
plot
o Pareto
charts
o Box
plots
o Mosaic
plots
o Charts
and
graphs
Conducting
Confirmatory
data analysis
o Hypoth
esis
testing
o Student’
s t test
o ANOVA



Process
capability
Takt time
Process flow
Analysis:





5 whys exercise
Process flow
analysis
Cause and effect
diagrams
Visual
exploratory
data analysis
o Scatter
plot
o Pareto
charts
o Box
plots
o Mosaic
plots
o Charts
and
graphs
Confirmatory
data analysis
o Hypoth
esis
testing
o Student’
s t test




Correlat
ion
analysis
Regressi
on
Analysis
Multiple
regressi
on
o
o
analysis
Failure mode
effect analysis
(FMEA)
o
Statistical
process control
(SPC) charts
Type of SPC
charts
Control plans
What are Best
practices
o
o
o
o

o
o
2
o
Improve:
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




Brainstorming
5S
Improvement
Continuous flow
Kanbans
Standard work
Introduction to
design of
experiments
Single factor
Error proofing
Leading change
Control:

Statistical
ANOVA
Correlat
ion
analysis
Regressi
on
Analysis
Multiple
regressi
on
Logistic
Regressi
on
analysis
Nonparamet
ric
testing
Failure mode
effect analysis
(FMEA)
o

Improve:






Brainstorming
5S
Improvement
Continuous flow
Kanbans
Standard work
Introduction to
design of



process control
(SPC) charts
Choosing
between type of
SPC charts
Develop a
control plan
Best practices

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
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


experiments
Single factor
Experiments
Full factorial
experiments
Fractional
factorial
experiments
Un-designed
Experiments
Error proofing
Leading change
Immunities to
change
Systems
thinking
Control:




Statistical
process control
(SPC) charts
Choosing
between type of
SPC charts
Develop a
control plan
Using Best
practices