Program Handbook
Biotechnology Technician Program
1164
Doon Campus
School of Health & Life Sciences and Community Services
Conestoga College
Academic Year 2015/2016
This is a companion document to the current Conestoga Student Guide
This document can be found on the program shell of eConestoga and the program specific
page online.
Revised on – June 22, 2015
TABLE OF CONTENTS
PROGRAM HANDBOOK ............................................................................................................ I
PROGRAM HANDBOOK GUIDELINES ....................................................................................... IV
WELCOME ............................................................................................................................... V
TOP FIVE EXPECTATIONS OF YOU ........................................................................................... VI
1. Use MyConestoga to Connect To: ..........................................................................................vi
2. Know and Plan around Your Academic Schedule With Your Family ......................................vi
3. Be the Professional You Wish To Become - From Day One ................................................... vii
4. Attend To Enhance Success ................................................................................................... vii
5. Take Responsibility for Your Academic Status ....................................................................... vii
TOP FIVE RESOURCES FOR YOU ............................................................................................ VIII
2. Counselling and Services for Personal Needs ....................................................................... viii
3. Accessibility Services ............................................................................................................... ix
4. Student Study Spaces and General Supports ......................................................................... ix
5. Services for Students ...............................................................................................................x
LETTER TO STUDENTS ............................................................................................................. XI
1. Program Overview ............................................................................................................... 1
Program Description ................................................................................................................... 1
Program Philosophy .................................................................................................................... 1
Program Outcomes ..................................................................................................................... 2
Program Summary Map – 2015/2016 Intake ............................................................................. 3
Program Design for Your Cohort................................................................................................. 4
Pathways ..................................................................................................................................... 4
Post-Secondary Education Opportunities................................................................................... 4
Wilfrid Laurier University ........................................................................................................ 4
University of Guelph ............................................................................................................... 4
Employment Opportunities ........................................................................................................ 5
2. RELATIONSHIPS ................................................................................................................... 6
Communication and Contact Information .................................................................................. 6
Faculty Commitment to Success ............................................................................................. 6
Contact Information and Availability ...................................................................................... 6
Faculty Availability .................................................................................................................. 7
Contacting Program Staff ........................................................................................................ 7
Student Email .......................................................................................................................... 7
Student Engagement .................................................................................................................. 8
Being a Part of the Biotech Team ........................................................................................... 8
Student Concerns/Issues ........................................................................................................ 8
Student Representation .......................................................................................................... 8
PAC (Program Advisory Committee) ....................................................................................... 9
WIHSC (Waterloo Inter-professional Health & Community Student Collaborative) .............. 9
Student Feedback ..................................................................................................................... 10
Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
Key Performance Indicators.................................................................................................. 10
Student Appraisal of Teaching .............................................................................................. 10
Class Cancellations .................................................................................................................... 10
Class Cancellation Due to Faculty Absence .......................................................................... 10
Class Cancellations Due to Inclement Weather .................................................................... 10
Personal notifications of class cancellations ........................................................................ 11
3. STANDARDS OF CONDUCT AND PROFESSIONAL PRACTICE ................................................ 12
Standards of Conduct – Academic, Social and Professional ..................................................... 12
Student Expectations ............................................................................................................ 12
Characteristics of Successful Students (and employees)...................................................... 12
Academic Integrity and Plagiarism ........................................................................................... 13
Copyright – What Students Need to Know ............................................................................... 14
Cumulative Copying .............................................................................................................. 14
Safe Practice .............................................................................................................................. 15
Professional Conduct - Use of Social Media and Cell Phones................................................... 16
Social Media Policy ............................................................................................................... 16
Cell Phone Policy ................................................................................................................... 17
Student Protection Acknowledgement .................................................................................... 18
4. ATTENDANCE AND STUDENT SUCCESS STRATEGIES ........................................................... 19
Attendance and Punctuality ..................................................................................................... 19
Acceptable Reasons for Absence .......................................................................................... 19
Attendance for Evaluations ...................................................................................................... 20
Notification for Absence from Evaluations ........................................................................... 21
Notification Procedure.......................................................................................................... 21
Follow-up after Reporting Your Absence from an Evaluation: ............................................. 21
Religious Holidays ..................................................................................................................... 22
Documentation to Substantiate Your Reported Absence ........................................................ 22
Evaluations worth less than 20% .......................................................................................... 22
Evaluations worth 20% or more ........................................................................................... 22
Policies Regarding Multiple Student Absences from Evaluations ........................................ 23
Assessment and Evaluations Policies and Student Success...................................................... 23
Types of Evaluations ............................................................................................................. 23
Test and Examination Policies .............................................................................................. 23
Assignment Policies .................................................................................................................. 24
Tips for Test Preparation and Assignment Completion ........................................................ 24
Steps to Follow to Submit Assignments Outside of Class Time ............................................ 25
Working together on Group Assignments ............................................................................ 25
Use of Time between Classes ............................................................................................... 25
Faculty Returning Tests and Assignments ............................................................................ 25
General Guidelines for Quality of Written Work .................................................................. 25
General Guidelines for submitting written work .................................................................. 26
Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
5. ACADEMIC PROGRESS THROUGH THE PROGRAM .............................................................. 27
Academic Standing and Promotion .......................................................................................... 27
Achievement ......................................................................................................................... 27
Course Add/Drop .................................................................................................................. 27
Special Timetables/Adding Dropped or Failed Courses ..................................................... 27
Academic Probation .............................................................................................................. 28
Reason for Student Progress Being Reviewed by Promotion Committee............................ 28
Supplemental Work .............................................................................................................. 29
Criteria for Eligibility to write Supplemental Examinations.................................................. 29
Promotion and Supplemental Procedure ............................................................................. 30
Discontinuance...................................................................................................................... 30
Withdrawal ........................................................................................................................... 31
Program Transfer .................................................................................................................. 31
Appeal ................................................................................................................................... 31
Readmission to a Program .................................................................................................... 31
Graduation ............................................................................................................................ 32
Process for Resolution of Student Concerns ............................................................................ 32
Maintaining Student Files ......................................................................................................... 33
Additional Information for Students......................................................................................... 36
6. LABORATORY EXPERIENCE ................................................................................................. 37
Professionalism ......................................................................................................................... 37
Attire ..................................................................................................................................... 38
Lab Notebook ........................................................................................................................ 38
Student Consent Forms ............................................................................................................ 39
7. STUDENT AWARDS ............................................................................................................ 40
Awards Available for Biotechnology Technician 2015-16 ........................................................ 40
PROGRAM REVISION LOG ...................................................................................................... 42
The information in the BioTech Program Handbook was accurate at the time of the printing.
If any procedures change during the academic year, students will be notified through the
college electronic learning platform.
Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
Program Handbook Guidelines
The purpose of this handbook is to provide students with program specific details and other
important information. The material in this handbook is accurate at the date of posting, and is
applicable for the current academic year. Students will be informed of handbook changes that
occur, if any, through college email. Program handbooks are updated yearly and students must
check their program handbook for the current edition.
Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
Welcome
To the School of Health & Life Sciences and Community Services
Your Bridge to Practice
What Can This Mean For You?
The opportunity to begin, today, to become the professional you aspire to be.
The opportunity to learn in real-life settings and with real-life scenarios, rehearsing for
the day when you will be in these real-life situations.
A unique inter-professional opportunity, given the number of different disciplines in the
school. You will learn with, about and from your future colleagues.
An opportunity to take advantage of the state-of-the-art facilities, social and study
spaces in our Cowan Health Sciences Centre, as well as other unique learning resources
such as the Motz Emergency Service Bays in the WREMS Station and the Child
Development Centre on the Doon Campus
Your goal of being viewed by employers as a “preferred graduate” is up to you; your
professors, technologists, administrative staff and college services look forward to
supporting you as you journey from day one to your graduation.
Top Five Expectations of You
1. Use MyConestoga to Connect To:
Your Conestoga Email: (e.g. John Smith, Student Number 1234567, jsmith4567@conestogac.on.ca)
• This is the official communication vehicle regarding your academic requirements. Check it
regularly and respond as requested.
eConestoga: (Desire to Learn)
• This is your resource for all course-based program information and course-based
communication with your faculty.
• Make eConestoga your partner in learning; this is your guide to all course activity.
Student Portal:
• Find your grade information, college tuition invoices, class schedules and absence reporting.
Practicum Health Requirements: (Go to “Services” and find “Practicum Services Link”)
• Keep track of your requirements; know that they are complete to allow you to go on your
practicum.
2. Know and Plan around Your Academic Schedule With Your
Family
Course Schedule:
• Your schedule has been planned with many people and multiple considerations in mind.
• Classes can be scheduled from 8:00 a.m. to 6:00 p.m. (note, times for practicums follow work
place schedules).
• Changes may be considered but only for extenuating reasons (Please discuss with your
Program Coordinator).
The Academic Year has critical dates: Please plan around these dates to ensure you are here when
you need to be--including the potential need to be present for the two weeks after the semester
ends if you might need to complete supplemental work to allow you to continue to the next
semester. Program start and end dates, holidays and deadlines for course add/drop and withdrawal,
are located in the Student Guide. Course changes (add/dropping) may also be made through the
Student Portal under the “My Courses” tab.
Fall 2015
Dates
Winter 2016
Dates
Fall Orientation Week
Fall Semester Classes
Start
Last Week of Semester
Intersession (no classes)
Aug 31 – Sept 4
September 8
December 14-18
Dec. 21-Jan 1/16
Winter Orientation
Winter Semester Classes
Start
Study Week
Last Week of Semester
Intersession (no classes)
January 4
January 5
February 15-19
April 18-April 22
April 25 – May 6
Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
Top Five Expectations of You
3. Be the Professional You Wish To Become - From Day One
Civility, respect, and professional behaviors will be key to the quality of your learning experience—
and a future employer's first and lasting impression.
Professional Dress & Conduct: See section three of the Handbook for professionalism expectations
for your program. The college’s Student Guide sets out Student Code of Conduct for our community
at Conestoga.
Pre-practicum Health Requirements Complete as required; without these, you will not be able to
progress to your practicum and your program completion will be in jeopardy (per your information
in the Student Portal)
Social Media: Use responsibly –don’t blow your future on ill-advised communication with the e-tools
that we use so freely (see section three of the Handbook)
4. Attend To Enhance Success
Please Review Attendance Expectations in See Section 4 of the Handbook: Attendance for class,
labs and practicum underpins student learning and your experience as a future professional.
Absence from Evaluations: Must be reported in the Student Portal before your absence to be eligible
for a repeated evaluation.
Request for Accommodation for Religious Holidays: Must be requested to your Program
Coordinator in the first three weeks of each semester.
5. Take Responsibility for Your Academic Status
Student Records if you have questions about your student record, academic status and or program
withdrawals, go to the Registrar’s Office and speak to your Program Coordinator.
Fee Payments: Payment is required to attend classes. Check your Student Portal for invoices.
Credit Transfer/Exemptions: Conestoga supports the transferability of academic credits between
programs and educational institutions through recognized transfer pathways, articulation
agreements and course-to-course equivalences. Please refer to the Student Guide for more
information.
Student Forms: To access forms go to the Student Forms page.
Academic Policies & Procedures: May be found under Policies and Procedures.
Student Affairs Polices & Procedures: May be found at the Student Affairs page.
Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
Top Five Resources for You
1. Your Teaching Team
Contact Information: Is posted in eConestoga and in your Handbook (Section two in the Handbook)
Appointments: Making appointments (in person, by phone, email) helps to ensure your desired
resource is available.
Email Inquiries: will be answered within two business days.
Urgent Need for Help: Program Assistants are available to help you reach one of the Teaching Team
(contact information in Section two of the Handbook)
2. Counselling and Services for Personal Needs
College Counselling: Professionally-trained counsellors can help you achieve your educational
goals—for such common support as stress management, anxiety, depression, transition issues,
family issues, etc. Counselling is free, voluntary and confidential. Arrange to see a Counsellor quickly
if academic or personal problems stand in the way of your college success. To make an appointment,
visit or call Doon--Room 1A101, 519-748-5220, ext. 3360, Monday to Friday, 8:30 to 4:30. Check the
counselling services website for more information.
Good2Talk: Confidential 24-hour phone line for stresses big and small 1-866-925-5454
Conestoga Security: Provides a safe and secure work and learning environment. 519-748-5220 ext.
3357. Refer to the Student Guide for Conestoga’s Safety and Security Services and procedures.
Student Financial Services: Student Financial Services can help you by providing you with options to
finance your post-secondary education.
CSI Food Bank: The CSI Food Bank is an emergency food relief program for current Conestoga
students.
Health Services: Your family doctor on campus. Check out the services that they offer on their
website or call 519-748-5220 ext. 3679. Services available Monday to Friday, 8:30 to 4:30. Some
same day appointments may be available by walk-in. A full-time health nurse is on site.
Facility Information: Refer to the Student Guide for information on after-hours parking, classroom
and computer labs.
Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
Top Five Resources for You
3. Accessibility Services
Students with Documented Disabilities are encouraged to book an appointment with Accessibility
Services to access accommodations –EARLY in your program. Disability-related documentation will
be required to book an appointment. Go to the Accessibility Services webpage for more information.
Adaptive Technology Aids and Special Facilities:
Adaptive Aids are arranged through Accessibility Services; handicapped –accessible washrooms are
located throughout the campus. Contact the Adaptive Technology Lab for more information on
adaptive technology aids.
4. Student Study Spaces and General Supports
Cowan Health Sciences Centre (F-wing)
Student Lounge Space –Enjoy seats on each of the three floors. Plugs for laptops and charging
stations are located throughout these areas.
Student Meeting Room Space—Book through the Customer Service Desk for general access to 1F18
and 1F20 and spaces designated for degree programs.
General Access Computers and printers are located in two areas:
• 1st Floor –in the student lounge area with photocopier
• 2nd Floor—at the Customer Service Desk and kiosk area
Open Access Lab –2nd Floor, 2F18.
This is available on a come and go basis for health & pre-health programs practicing key skills. It is
open from 7:30 a.m. to 5:00 p.m. every day. Book with an Open Access Nurse Technologist.
Lockers—are available with your tuition; important to store your extra clothes and books, etc. so
that you can be at your professional best in the lab. To learn how to obtain a locker, please click
here.
Information Technology-- New ITS HELP DESK—1st Floor Ewing (provides supports & general
assistance with college-related needs such as Email, Network accounts, connectivity & wireless
printing. Go to the Web IT Service Desk for more information.
Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
Top Five Resources for You
5. Services for Students
Library Resource Centre: Located on 2nd Floor B Wing; Go to the Library Resource Centre page for
more information.
International Education Office: Check out the International Education Office for services available to
you.
Learning Commons: Your one-stop resource for academic services and resources, such as Math,
Writing Skills, Peer Tutors and resources for APA. Check out their website or Access through
MyConestoga.
Student Life: Get involved and shape your experience. Visit the Student Life page or Connect to
MyConestoga for your Co-Curricular Record.
Student Financial Services: Your one-stop resource to apply for student awards and bursaries apply
early to increase your chances.
Bookstore: Your location to buy books (check out their options including used books), clothing for
your program and general supplies. Find it in the A wing, just inside Door 1.
Co-op and Career Advising: Your resource for Co-op Placements (if you are in a degree); your source
of help to look for summer jobs or future careers and gain help preparing your resume. Check out
the Co-op and Career Services site for more information.
Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
Letter to Students
Dear Biotechnology Technician Students,
Welcome to the Biotechnology Technician Program. We recognize you have worked hard to achieve
successful admittance to this program and we are glad that you are here.
Biotechnology is an exciting and growing field with incredible importance to the scientific community.
At Conestoga College you will gain valuable skills and knowledge that will prepare you to become
successful contributors to this growing field by entering the workforce as well equipped technicians.
Whether you aspire to work in the field of water treatment, pharmaceutical development, food
science, agriculture, or another Biotechnology or Life Sciences setting, you have come to the right
place. We are excited to have you on board and look forward to working with you to achieve your
goals.
This handbook has been prepared to provide further information about academic standards,
regulations, procedures and processes specific to the Biotechnology Technician Program. Please note
that general information about the college can be found in the Conestoga College Student Guide,
which applies to all students regardless of program. You will receive a copy of this upon registration
and it can be accessed electronically on the college website. Please take time to familiarize yourself
with the contents of this handbook. This is the responsibility of each student. If there is anything
within this handbook that you do not understand, please ask the faculty, Program Coordinator, or
Program Chair for an explanation.
Use this manual as your guide and continuous reference as you proceed through the program. The
Biotechnology Technician faculty will refer to the handbook often, but the responsibility for knowing
the program standards is ultimately yours.
We are here to help you successfully complete this program. Should you experience difficulty, or need
assistance in any area of your studies, please come and speak with us. We will do all we can to provide
you with the necessary skills and support to do your best and achieve your goal of becoming a valued
graduate of the Biotechnology Technician program.
All the very best to you in your studies.
Sincerely,
Marlene Raasok (Executive Dean, Health & Life Sciences and Community Services),
Curt Monk (Chair of Informatics & Life Sciences),
BioTech Coordinator/ Faculty
Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
1. Program Overview
Program Description
This program provides students with the laboratory skills, technical knowledge, fundamental
understanding, and employability skills for careers in Biotechnology and Life Science industries.
Students will experience an integrated curriculum and applied learning environment that focuses on
scenarios relevant to current innovations in the growing fields of Biotechnology and Life Sciences.
The program offers independent and collaborative opportunities to develop personally and
professionally, and to perform laboratory duties in compliance with all legislative guidelines. Training
includes practical and technical instruction in several areas including biology, biochemistry,
microbiology, analytical chemistry, cell culture, molecular biology, and computer applications.
Graduates of the Biotechnology Technician program will compete in emerging professions within
diverse sectors of the bio-economy including: environmental, agricultural, food, pharmaceutical and
biomedical technologies, analytical chemistry, and many other exciting fields.
Program Philosophy
Students are, “The embodiment of incredible possibilities. I see imaginatively what they might
become if they choose. I may [by teaching] invite them to activate possibilities they may not have
envisioned” (Jourard, 1971).
As faculty, we believe that students deserve to be treated with respect. As a student, it is important
that you understand that you are capable of success, and that we want to help you to succeed.
We believe that adults benefit greatly from a safe, nurturing classroom and a teacher who truly cares
about their success. Caring about student success means that teachers should acknowledge different
learning styles and interests.
We understand that you are working hard to achieve your goal of becoming a laboratory technician.
Because of this, we aim to engage you with material and skills that you can immediately relate to a
job, an interest, or prior knowledge. As faculty, we believe that if we are not pointing out connections
to our learners, than it will be difficult to engage and motivate our students.
Conestoga College’s Biotechnology Technician Program incorporates the above philosophy into our
program by:
•
•
•
•
accommodating individual situations, as appropriate for emerging adult learners
encouraging and expecting students to develop behaviours necessary in the workforce and in
the Biotechnology profession, including: responsibility for self and one’s own actions, honesty,
integrity, and punctuality
designing courses and lab experiences to support students in constructing knowledge about
the field of Biotechnology/Life Sciences in meaningful ways
providing a variety of learning experiences, and by using a variety of evaluation methods
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Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
•
•
•
•
•
supporting the integration of theory and practice
engaging students actively in their learning process
recognizing and appreciating the different styles and approaches to learning that an emerging
adult learner may use/exhibit (multiple intelligences)
building on previous successes in order to enhance confidence of the student as a learner
Introduction and engagement into the diverse themes of the profession.
Program Outcomes
Through successful completion of this program, the graduate will have reliably demonstrated the
ability to:
1. Develop skills and aptitude of professional practice in a laboratory environment.
2. Complete all tasks in compliance with pertinent legislation and regulations, as well as Life
Sciences and Biotechnology standards and guidelines.
3. Develop an understanding of ethical standards, and policies that foster social, environmental
and economic responsibility.
4. Apply quality control and quality assurance procedures to meet legislative and organizational
standards and requirements.
5. Apply scientific concepts in the fields of biology, biochemistry, and chemistry to perform a
range of laboratory procedures relevant to the field of Biotechnology and Life Sciences.
6. Conduct quantitative and qualitative analyses and tests using appropriate laboratory and
industry procedures (GLP, GMP), and mathematical, statistical and computer skills.
7. Conduct standard cell culture procedures under aseptic conditions for use in industrial
applications, product development, or research and diagnostics.
8. Conduct routine molecular biology procedures for use in industrial applications, product
development, or research and diagnostics.
9. Prepare, maintain, manage, and communicate scientific data effectively by demonstrating
competence in collecting, organizing and summarizing scientific information.
10. Develop and present a strategic plan for ongoing personal and professional development and
continuing education to enhance work performance.
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Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
Program Summary Map – 2015/2016 Intake
Program Map describes your learning journey with three important components:
1. All courses focus on you demonstrating development towards the program outcomes and
capabilities through your program journey.
2. There are themes for your learning that will inform you on the courses you will take to develop
program capabilities.
3. Each semester has a theme that creates milestones for your learning within a semester and your
journey from one semester to the next semester and ultimately to your readiness to graduate.
Level 1
Introduction and
engagement into
the diverse themes
of the Profession.
Level 2
Fundamental learning
of key principals and
development of
technical skills.
Level 3
Deepening of knowledge
base and expanding
technical skill set.
Level 4
Consolidation of
understanding and
practical experience
and preparation for
profession practice.
BIOT 2100
Professionalism and
Ethics for
Biotechnology
BIOT 1065
Laboratory
Procedures and
Safety
BIOT 2115 Quality
Management Practices
BIOT 1040
Introduction to
Microbiology
BIOT 1070 Microbiology BIOT 2025 Applied
Molecular Biology
BIOT 1100 Introduction for Biotechnology
to Molecular Biology
BIOT 1090 Agricultural & BIOT 2070
Food Biotechnology
Immunology
CHEM 1050
Introductory
Chemistry for Life
Sciences
BIOT 1083 Organic
Chemistry
BIOT 2090 Plant Cell
Biotechnology
BIOT 2065
Fermentation and
Industrial Processes
BIOT 1055
Introductory Analytical
Chemistry
BIOT 1035 Biochemistry
BIOT 2015 Applied
Analytical Chemistry
MATH 1995 Algebra
for the Life Sciences
BIOT 1020 Current
Trends in
Biotechnology
MATH2390 Statistics for
Life Sciences
FIT1080 Fit for Work,
Fit for Life
COMM 1085 College LIBS1690 Applied
Reading & Writing
Organizational
Skills
Behaviour
BIOT 2120 Life Sciences
Research Project I
BIOT 2130 Life
Sciences Research
Project II
GEN ED Optional Gen Ed
Course
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Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
Program Design for Your Cohort
Students can find their program design on the student Portal by following the steps below:
1. Log in to Student Portal
2. Click on ‘My Courses’ tab
3. Select ‘View Progress Report’ button
Courses are listed by level/semester. Students can also view courses for the most current program
design for this academic year on the Conestoga College website. To find these courses, students need
to scroll down the page to the ‘Program Courses’.
Pathways
Conestoga pathways enable students to build on their academic achievements in order to earn a
degree or additional credential. Pathways are formed through agreements between Conestoga
programs or partner institutions. View the transfer agreement opportunities for this program.
There are a number of different opportunities available to students who want to continue studying at
Conestoga. Whether you wish to transfer to another program or apply to a new program after
graduation, Conestoga has established pathways to help you meet your goals. Conestoga Pathways
information is available on Conestoga’s website.
Post-Secondary Education Opportunities
Wilfrid Laurier University
On April 16, 2010 Conestoga and Wilfrid Laurier University signed an articulation agreement that
combines Laurier’s honours B.Sc. in Biochemistry and Biotechnology with Conestoga’s Biotechnology
Technician diploma. This means that students can apply into the Biochemistry degree program at
Laurier after completing their Biotechnology Technician diploma and be granted advanced standing
such that he/she can complete the degree in an additional three years. This results in obtaining their
diploma and degree in five years, a significantly reduced amount of time. Many of our graduates have
gone on to Laurier and have successfully completed their degree.
University of Guelph
The University of Guelph offers Biotechnology Technician graduates several ways to complete a
degree at an accelerated pace. Diploma graduates may enter three different Honours Bachelor of
Science Programs in Biology with advanced standing such that he/she can complete the degree in two
and a half years (five terms). These programs are: Biological Sciences, Molecular Biology & Genetics,
and Microbiology.
Diploma graduates may also enter the Honours Bachelor of Science Program in Biochemistry with
advanced standing such that he/she can complete the degree in three years (six terms).
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Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
Employment Opportunities
Our graduates have been very successful at gaining employment in the field of Biotechnology and the
Life Sciences. These graduates have been hired as technicians, technologists, analysts, research
assistants, and even quality assurance/control managers. The following is an example of some of the
sectors our graduates have been hired to work in: agriculture, food & beverage, organic chemistry,
microbiology, animal health, human health, plant genetics, molecular biology, pharmaceuticals, and
immunology. Last year, employers said they were 100% satisfied with our graduates on the Key
Performance Indicator survey.
For more details on related occupations, job market information and career opportunities; see the
Government of Canada website.
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Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
2. Relationships
Communication and Contact Information
Faculty Commitment to Success
The Biotechnology technician Program faculty members are here to support you in acquiring an
excellent education, a broad skill-set, and the confidence to move out into the workforce upon
completion of the program. Ultimately, your success in this program rests on you; however, your
teachers are committed to doing their best in supporting you throughout your studies.
The Program Faculty are well-equipped to provide you with a high-level of education. He/she is welltrained with diverse educational backgrounds, teaching experiences, work, and research experiences.
Do not hesitate to ask questions and seek guidance from this supportive and experienced staff as you
progress throughout your studies.
Contact Information and Availability
Curt Monk, Chair
Informatics and Life Sciences
cmonk@conestogac.on.ca
(519) 748-5220 ext. 2379
Lindsay Schalm,
Program Coordinator
lschalm@conestogac.on.ca
(519) 748-5220 ext. 3964
Melissa Hakkers
Program Assistant
mhakkers@conestogac.on.ca
(519) 748-5220, ext. 2454
Heather Bauman, Faculty
hbauman@conestogac.on.ca
(519) 748-5220 ext. 3139
Lisa Nielsen, Professor
lnielsen@conestogac.on.ca
(519) 748-5220 ext. 3952
Sarah Rank, Lab Technologist
shuras@conestogac.on.ca
(519) 748-5220 ext. 2485
Stacey Robinson, Lab Technologist
srobinson@conestogac.on.ca
(519) 748-5220 ext. 2784
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Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
Faculty Availability
The Biotechnology Technician Faculty Office is located at 2C15. Students are welcome to see
individual faculty to seek extra help, discuss coursework and assignments, or just to say hello. During
the first several days of the semester, faculty will explain how you can contact them outside of class
time. Individual faculty timetables are posted on the portal. Since faculty have diverse teaching
schedules, please make an appointment to ensure they are available. Faculty members will endeavour
to reply to email messages within 48 business hours.
Contacting Program Staff
When contacting program staff outside of class time it is advisable to use email or telephone. Your
message should include the following information:
• first and last name
• course and level
• brief description of reason for contact
• telephone number where you can be reached
Student Email
All students are supplied with a college email address. Use the college email address only when
communicating with faculty. Non-college email addresses (e.g. Hotmail, Gmail etc.) are problematic.
Students are expected to check their college email regularly as most official communication will be via
this method.
eConestoga
All courses throughout the Biotechnology Technician program will be supported through Conestoga’s
online learning management system, eConestoga. This should always be a student’s first course of
action when looking for course information, content, schedules etc. There is also an email function
within eConestoga that can be used to contact other students and instructors.
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Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
Student Engagement
Being a Part of the Biotech Team
We encourage you to think of your involvement in this program as more than just courses, labs and
tests. You have an opportunity to be a part of a larger network of faculty, students, and
representatives from industry. Being a part of this team engages you in a supportive community that
will provide an excellent springboard into your future career.
Here are some ways to deepen your experience throughout this program and fully participate in the
Biotech Team:
• Engage in classroom dynamics: Whether it be during discussions, labs, or group work, don’t
hold back - ask questions and get involved.
• Participate in Extracurricular Biotech events: Fun and learning can go together. Throughout the
program look out for Biotech program social events, guest speakers, and activities that will
provide opportunities to network, learn, eat food, and have fun.
• Participate in community-wide initiatives: As members of the Conestoga College community,
we want to give back to the broader community around us. So we encourage our students to
participate in volunteer opportunities and fundraising events throughout the city.
• Network: join the Facebook and LinkedIn groups to build connections and stay updated with
job opportunities.
• Give us your input: If you have ideas, share them. We are always looking for ways to increase
the significance of the Biotech team experience.
Student Concerns/Issues
We appreciate that concerns/issues may arise during the learning experience. Our goal is to
collaborate –students with faculty and staff—to resolve situations of concerns quickly and to learn
and improve from these situations.
To achieve this goal, we need an effective problem-solving environment. This means:
a. When a situation of concern arises, it needs to be raised immediately and discussed by the
individuals involved. This is the most important area for effective problem solving.
**Problem-solving closest to the individual associated with the learning is the place to start.
b. Please see the “Student Concerns/Issues” section in the Student Rights and Responsibilities
chapter of the collegeStudent Guide for further details to be followed for the informal and
formal procedures for the resolution of concerns and issues.
Student Representation
CSI and Conestoga agree that a student has the right to invite a member of CSI to a student/faculty
meeting, provided that 24 hours advance notice is given to faculty. This advance notice will ensure
that all parties will have an opportunity to adequately prepare for the meeting.
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PAC (Program Advisory Committee)
Each program at Conestoga has a Program Advisory Committee (PAC), which is made up of industry
and academic representatives, as well as current students. They meet several times a year to discuss
the direction in which that industry is heading and any improvements that can be made to keep the
program current. This helps to ensure that students are learning material that is relevant to their
industry.
At the beginning of each year, the coordinator of the program will ask for student volunteers. The
coordinator will decide which students will represent years one and two. The student representatives
are expected to attend the meetings. Students must prepare and submit a report based on guidelines
provided by the Program Chair/Coordinator which will be presented at the meeting. Students are
expected to be professional, dress in business attire and engage in discussions.
WIHSC (Waterloo Inter-professional Health & Community Student Collaborative)
Conestoga College offers many unique and exciting opportunities for personal and professional
growth. One of the things that contribute to the excellence of this college is the host of exciting
extracurricular opportunities that add to the culture of this fine institution. WIHSC (Waterloo Interprofessional Health & Community Student Collaborative) is one such club whose members strive to
‘learn with, from, and about’ each other.
Membership of this active group is comprised of students enrolled in health, community, and social
sciences programs at the Doon campus. Some of the most popular initiatives that this group regularly
engages in are interactive simulation exercises, peer-mentoring, guest speakers, paper case studies
and monthly meetings. To find out more about this exciting opportunity, please visit the WIHSC
website. The website includes information on past events (pictures and videos) as well as how to get
involved. Get involved, have fun, and learn more about the team members you will work with upon
graduation. For more information, please contact your Program Coordinator.
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Student Feedback
Student feedback is an essential component of our continuous improvement process. Our
opportunities for student feedback include:
Key Performance Indicators
All college programs in the province are evaluated using Key Performance Indicators (KPIs) through
the Ministry of Training, Colleges and Universities. This survey is conducted each academic year.
Strategic goals to improve the programs are developed from these results. This data and other data
specific to the campus and the program/school are collected so that Conestoga College can
continually improve quality.
Student Appraisal of Teaching
The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a
particular course. Completion of the SAT form gives teachers and academic managers valuable
information, to use for improving teaching at Conestoga.
The SAT process occurs at semester-end. One quarter of the faculty is appraised per term, and each
has two courses selected by their academic managers for appraisal. All teachers have a SAT review at
least once every two years. Students complete either an electronic or paper copy of the SAT. A
summary of results is prepared by Institutional Research.
The report is sent to the Academic Manager who shares the report with the faculty member AFTER all
marks for the semester have been collected. Continuing Education students may have an opportunity
to complete a SAT form at the conclusion of each Continuing Education course.
Class Cancellations
Class Cancellation Due to Faculty Absence
All class cancellations due to faculty absences will be posted in the Student Portal on the left hand
side of first page which a student sees after logging in. These notices in the Student Portal will be the
only general notifications of class cancellations due to faculty absences.
Faculty who will be absent may also inform students of class cancellations through the eConestoga
Learning Management System; however, students should rely on the Student Portal.
Class Cancellations Due to Inclement Weather
College closure due to inclement weather will be announced on local radio stations (92.9; 88.3; 1460;
96.7, 105.3, and 1240). It is up to Associate Faculty and students to listen for campus closures. If the
college is closed a message will be left on the Campus switchboard after office hours. A notice will also
be placed on the college website. Students can also check the news section on the Conestoga’s
homepage.
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Personal notifications of class cancellations
Students have the option of receiving special emails or SMS text messages notifying them of class
cancellations due to faculty absences. To receive such personal notifications students must subscribe
to this special service.
To subscribe:
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Log in to the Student Portal
Select Notifications under the Profile tab
Select the method by which you would like to be notified
Click Update
Note: To change the email address to which these notifications will be sent, select My Addresses
under the Profile Tab, and change the default email address.
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3. Standards of Conduct and Professional Practice
Standards of Conduct – Academic, Social and Professional
Student Expectations
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Students are required to adhere to the published Standards of Conduct (Academic and Social)
in Conestoga College’s Student Guide for the current academic year.
Students are required to provide, facilitate, and promote the best possible professional
services. Each student is to interact with peers, faculty, and the wider Biotechnology
community in a way that fosters trust, respect, collaboration, and innovation.
Students possess and continually acquire knowledge relevant to the professional service
he/she provides.
Students continually strive to improve the application of professional knowledge.
Students understand, uphold, and promote the ethical standards of the profession.
Students maintain competence while striving to improve the quality of his/her dimension of
practice.
Students have the responsibility to protect the integrity of the Health & Life Sciences and
Community Services Programs and the college community by behaving and interacting in such
a way that demonstrates respect and professionalism.
Students seek clarification from faculty/administration when unsure of any of these standards.
Faculty will accept, fulfil, and enforce these expectations. Anyone who believes that a faculty member
has violated these standards may confidentially initiate a complaint to the Program Chair.
In the event that a student violates the Student Code of Conduct it will be dealt with according to the
procedure outlined in the Student Guide. This involves submitting a student code of conduct incident
report form to the office of the VP Student Affairs, investigation by the VP student affairs/ethics
committee, and administration of appropriate sanctions as outlined in the Student Guide.
Characteristics of Successful Students (and employees)
In order to assist students with their transition from previous endeavours to their studies in the
Respiratory Therapy program, and prepare students for professional success in their chosen fields of
study, the following characteristics of a successful student have been identified as follows:
1. Not surprisingly, he/she attend class-regularly. Moreover, he/she is on time. If he/she misses a
session, he/she feels obligated to let the instructor know why and their excuses seem legitimate
and reasonable. He/she makes sure he/she gets all assignments he/she missed and understand
specifically what was covered in class.
2. Successful students speak in class, even if their attempts are a bit clumsy and difficult. He/she ask
the questions that many in the class are bound to have, provided he/she is listening.
3. He/she sees the instructor before or after class about grades, comments made on their papers and
upcoming tests. Sometimes he/she just wants to ask a question or make a comment relative to
the class discussion.
4. Successful students turn in assignments that look neat and sharp. He/she take the time to produce
a final product that looks good, a reflection of a caring attitude and pride in their work.
5. He/she is attentive in class. He/she doesn’t chat, read or stare out windows. In other words, he/she
is polite and graceful, even if he/she gets a little bored.
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6. All work and assignments are turned in on time, even if not every one of them is brilliant. Successful
students seem driven to complete all work.
7. The most successful students may well end up at the instructor’s office door at least once during
the semester. He/she will go out of their way to find the instructor and engage him/her in meaningful
conversation.
From: Innovation Abstracts, Vol. X, No. 1
Academic Integrity and Plagiarism
Academic honesty is expected and required of all Conestoga students. In order to maximize your
success as a student, it is critical that you familiarize yourself with the Academic Integrity Policy found
in the Conestoga Student Guide. This guide has been provided to you during orientation and is
available on the college website. The Academic Integrity Policy provides a detailed description of the
following:
• Scope of academic integrity,
• What academic integrity means,
• What types of behaviours constitute a breach of academic integrity,
• The penalties associated with breaching academic integrity.
If after reading this information, you do not fully understand what is meant by academic integrity, and
what is required by you to maintain academic integrity, please speak with a faculty member or your
program Coordinator. Please note that maintaining academic integrity is very serious, and that it is
your responsibility as a Conestoga student to know the Academic Integrity Policy and to initiate help if
you do not fully understand it.
Below are a few hints to help you avoid breaching academic integrity.
• Make sure that you recognize information that requires referencing.
Example
Required Referencing
General information in the public domain.
Milk is good for you.
Does not require referencing.
“According to Health Canada milk beverages
Direct quote right from a published
provide the nutrients needed for healthy bones and source. Requires a reference.
optimal health”.
Health Canada. (2008). Canada’s food guide: Milk
and alternatives. Retrieved May 17, 20011 from
http://www.hc-sc.gc.ca/fn-an/food-guidealiment/choose-choix/milk-lait/index-eng.php
Consuming milk every day provides the nutrients
Information that has been put into your
that you need for healthy bones and optimal health. own words, but offers information outside
Health Canada. (2008). Canada’s food guide: Milk
of public domain related with specialized
and alternatives. Retrieved May 17, 20011 from
knowledge. Requires a reference.
http://www.hc-sc.gc.ca/fn-an/food-guidealiment/choose-choix/milk-lait/index-eng.php
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Whenever you refer to material from another source, whether book, journal article, video,
newspaper, or electronic publications, you must acknowledge your source using proper
citations and references. The APA style is the format most often used in the health and social
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sciences. Please visit the Conestoga Learning Commons for assistance with the APA format.
If you work collaboratively with others on an assignment, including in class assignments that
expect independent submission, make sure that you do not copy words or ideas from others
intentionally or by accident.
Make sure that you read the Academic Integrity Policy located in the Conestoga Student
Guide, and that you fully understand it. The policy describes additional behaviours that
represent a breach of academic integrity.
Copyright – What Students Need to Know
Photocopying and scanning at Conestoga are governed by the Copyright Act, an agreement with
Access Copyright, and the Association of Canadian Community Colleges’ Fair Dealing Policy.
Under the terms of our Access Copyright license which gives the broadest permission:
You can photocopy or scan the following:
• Up to 10% of most published works
• One chapter that is greater than 10%, but no more than 20% of the book
• One article, short story, play, poem or essay from a book, magazine or journal issue containing
other works
• One newspaper article or page
• One entry from an encyclopedia, dictionary, annotated bibliography or similar reference work
• One drawing, sculpture, painting, print, architectural work of art or work of artistic
craftsmanship from a larger volume containing other works.
Cumulative Copying
If you copy 10% of a book today, 10% next week, 10% the week after that, and so on, this is called
cumulative copying and it is not allowed. The copy limits apply to an entire academic year, so once
you reach the limit for an item, you can’t copy more until the next academic year.
You cannot copy or scan the following:
• Workbooks or study guides that are intended for one-time use
• Instruction manuals
• Sheet music and original artistic works including photographs or prints
• Advertisements
• Business cases
• Any of the items on the Access Copyright Exclusions list
You can find all of this information and more on the Copyright for Students web page.
If you have any questions about copyright or the limits of copying on campus, contact Tessa Dueck,
Copyright Technician, at tdueck@conestogac.on.ca or 519-748-5220 ext. 3604.
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Safe Practice
Safe practice is part of professional practice. It is an expectation of everyone who is or wants to be a
professional.
There are a number of policies and procedures associated with practical training in the Biotechnology
Technician Program that have been developed to ensure your safety and the safety (physical and
emotional) of those around you. These will be reviewed with you during your program.
The following basic procedures are outlined for your attention and follow-through:
1. Your personal safety begins with the use of professional attire and footwear (see Section 6)
and with your attention to the health and safety expectations that may be identified
throughout the college.
2. Help us have a safe and pleasant environment by wiping up spills, by ensuring lap top cords do
not snake across walking areas and by reporting equipment or facility problems when you see
them.
Concerns such as these in the Cowan Health Sciences Centre may be reported to the Customer Service
Desk in the Cowan Health Sciences Centre.
3. Specific dress codes, personal protective equipment and specific codes of behavioral conduct
may apply to certain programs; failure to follow these may result in your inability to participate
in a lab, class or experiential learning activity.
4. Safe work practices are to be followed during all training; follow the direction of your
instructors.
5. All safety-related accidents, incidents, and near misses must be reported to the Instructor-inCharge immediately. This is an opportunity to problem-solve about how to avoid these areas
of concern for the future.
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Professional Conduct - Use of Social Media and Cell Phones
To ensure a quality and respectful learning environment both in the classroom and in field placement,
the use of cell phones and laptop computers for social networking can only be used during break
times, before/after class.
Laptops and other forms of technology can be used in the classroom when the use pertains to the
content and processes of learning facilitated by the professor. Faculty reserve the right to remove and
hold any technology devise that is a disruption to the class processes of teaching and learning until the
end of class.
Social Media Policy
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Social media has many advantages for a professional. It can be used to network, to resource
information and keep current.
As a student and future professional, it is essential to maintain professional boundaries in all
communication, including social media.
BE AWARE:
• “Electronic messages are not anonymous. They can be tracked, misdirected, manipulated and
live forever on the internet. Social media sites create and archive copies of every piece of
content posted, even when deleted from online profiles. Once information is digitalized, the
author relinquishes all control.”
“Online identities and actions are visible to the public and can result in serious repercussions
or embarrassment. As the Office of the Privacy Commissioner of Ontario notes, users may
intend to share their online existence solely within their own network, but in theory anyone
can access the user’s musings, photos and information. Further, the words can be altered,
forwarded and misquoted. 1
Ensure that your posts reflect you as the professional you are and wish to become – if a
potential employer were to see your posts.
1. Many types of social media encourage instantaneous, casual dialogue. It is important to
remember that even an innocent comment may be easily misunderstood
2. Assume that information you post or send can be accessed or altered by anyone.
3. Consider whether any posting may reflect poorly on you, your school, or your profession.
4. Avoid online criticism of about other students, colleagues, professors or field placements.
5. Avoid impulsive, inappropriate or heated comments.
6. Pictures should not be taken, posted to social media sites or shared without the express
permission of all individuals involved.
7. Remember that online sites you visit are not anonymous.
8. Make sure your online name and email reflect professionalism.
9. Ensure that your postings will not be considered harassment or defamation of a peer,
colleague, faculty or others.
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Professional Advisory. 2011. Use of Electronic Communication and Social Media. The Council of the Ontario College of Teachers
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Maintain privacy of all care and service activities when in practical work experiences:
1. Do not take or post any pictures while on placement or involved in lab activities
2. Maintain client-provider relationships and boundaries. The addition of a client to a
‘friendship” status online is unacceptable.
Please respect the fact that your faculty and staff will not invite you to their personal web pages
when you are a current student (Keep faculty and staff as resources to connect with after you have
graduated or after you have left the college)
Cell Phone Policy
Students should respect their professors and other instructors by following program policy and not
use their cell phones for personal use during class time. This is representative of the professional
manner in which you are expected to act as you prepare to enter the workforce.
Students should refrain from bringing their cell phone into a test or examination. Phones should be
left in your locker or left in your bag at the front of the classroom. In the event of an urgent need to
keep your cell phone with you during a test (parents with young children, students experiencing a
family emergency, etc.) please speak to your professor as soon as you enter the examination room.
Those who have been permitted to bring a phone into the classroom will likely be asked to either
leave the phone with the professor, or he/she may be permitted to leave their phone out on their
desk where it is visible to the professor and proctors. In any case, students are not permitted to touch
or answer the phone without raising their hand to ask for the professor/proctor’s permission. If you
are found to have a cell phone in your possession during an examination that has not been
declared, you will be asked to leave the examination room, and will be given a zero on the
assessment.
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Student Protection Acknowledgement
A Student Protection Acknowledge confirmation pop-up will appear once an applicant/student logs
into the Student Portal. A PDF directs students to policies and procedures relevant to their academic
responsibilities. Policies and procedures are searchable on Conestoga’s website. Students are advised
to review and comply with all policies and procedures including the following:
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Academic Dispute and Resolution Policy/Procedure
Academic Integrity Policy
Academic Recognition Policy
Academic Credential Procedure
Clearance of Academic Deficiency Policy/Procedure
Co-operative Education Policy
Discontinuance Policy/Procedure
Eligibility to Participate in Co-op Work Terms Policy/Procedure
Evaluation of Student Learning Policy/Procedure
Grading Procedure
Graduation Requirements and Convocation Procedure
Honours Policy/Procedure
Program/Course (Cohort) Withdrawal Procedure
Student Concerns and Issues/Procedure
Student Fees Policy
Student Feedback Policy
Violation of Academic Integrity Procedure
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4. Attendance and Student Success Strategies
Attendance and Punctuality
In light of the learning complexities and emphasis on skills obtained in the lab setting, it is imperative
that students in the Biotechnology Technician program attend classroom, lab, and tutorial sections as
scheduled. Health & Life Science Programs are centered around a competency-based curriculum with
defined learning objectives that place a great deal of emphasis on the theoretical and practical skills
required to enter the profession. Therefore, students who are absent from class or lab place
themselves in academic jeopardy of meeting the competency based learning objectives as stipulated
by the program outcomes.
In order to be respectful to both fellow students and to faculty, students are expected to arrive on
time for class and laboratory periods. Students who arrive 20 minutes after the laboratory period has
begun will not be allowed to enter the lab as he/she will have missed all pertinent procedural and
safety instructions.
Acceptable Reasons for Absence
1. Illness: Students experiencing health concerns that prevent attendance should notify their
professor of their absence in advance and be prepared to present a certificate from a physician in the
event of missing any form of assessment.
2. Compassionate Leave: Request for leaves of absence to attend to family illness, death or family
problems are considered. These requests will be submitted to the professor who will consult with the
Program Coordinator and Chair if necessary.
3. Jury Duty: Any student who receives a summons for Jury Duty should bring the document to the
Chair to assess if it can be arranged to have the subject excused if such duty interferes with the
progress in the program.
Note: Scheduled vacation and work commitments are not acceptable reasons for missing or
rescheduling a test/examination or any other type of evaluation.
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Attendance for Evaluations
An evaluation is defined as a test, exam, presentation or any other formal assessment that requires
your presence in a class or lab. Evaluations are critical components of each course and overall success
for you in your Program.
Student Absences from Classes and Labs
Students are expected to attend all classes and labs as scheduled by the program. This is a skills-based
program and labs are imperative for gaining competence as a lab technician. If unable to meet these
obligations due to serious medical concerns or family emergencies, the student must provide
documentation and meet with their instructors and possibly the program Chair to discuss how the
learning objectives are to be met for the particular class and lab experiences that were not attended.
Students missing a significant amount of classroom and/or practice experience jeopardize their
eligibility to continue in the program. Extended periods of absence may result in not being granted
credit for the course(s) where significant class time was missed. Students should be aware that
absences will negatively influence their professionalism mark and impact their ability to complete inclass work or laboratory assessments. If you miss a lab for any reason you will not have the chance to
complete the lab at another time and will not be given an opportunity to submit laboratory work
associated with the missed lab. Accommodations to this policy may be made on rare occasions, if
proper documentation is supplied and the protocol described below is followed, at the discretion of
the course instructor and/or program team.
Student Absences from Tests/Examinations
Students are expected to attend all tests/examinations/evaluations set by the program. Under the
rare circumstances, illness or other, when a valid reason prevents a student from writing a
test/examination at the scheduled time, the student must submit notification of the absence via the
Student Portal (see “Procedure for Absence Notification” below) prior to the test/examination and
discuss arrangements for a make-up test with their professor immediately. The makeup test will be
administered at the discretion of the professor. This is in keeping with the professional attitude that a
student is accountable for his/her learning needs. If a student does not report their absence before
the missed test, they will not have the chance to re-write the test (see Procedure for Absence
Notification below). If the proper steps are followed, a student may reschedule a total of two
assessments per term across all courses they are enrolled in. Requests beyond this must be discussed
with the Program Coordinator and Chair.
Note: Scheduled vacation and work commitments are not acceptable reasons for missing or
rescheduling a test/examination or any other type of evaluation.
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Notification for Absence from Evaluations
Students are required to notify the program of absence from any evaluation for any reason.
• Notification must be received prior to the start of the evaluation.
• Failure to do so will result in a mark of zero being assigned.
Notification Procedure
Log into the student portal and click on the Absence tab and indicate that you will be absent from
class on a day that has an evaluation. You will receive a confirmation email that you have recorded
your absence for that day.
Note:
• Your professor will be aware of your absence from an evaluation by your lack of attendance
and because you have entered your absence using the online Absence Recording System on
the Student Portal.
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The Absence Recording System shows you as being absent for the day, starting from the time
that you record your absence. (For example if you record your absence for that day at 11:00
a.m. the system will show you as being absent for all classes starting after 11:00 a.m. that day.)
If you are then going to be present again for some later class, you will need to bring your
presence to the attention of your Professor in that later class.)
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The earliest that you may record your absence for a particular day is after 8:00 pm on the
preceding day.
Follow-up after Reporting Your Absence from an Evaluation:
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You must make contact immediately with faculty (through eConestoga or your Conestoga
email address) to explain the reasons for your absence and to arrange an alternative test date
assuming proper documentation is provided.
If there is a concerning pattern of absence you will be asked to meet with the program
coordinator. This may result in the need for you to provide documentation verifying the reason
for your absence, in accordance with the requirements specified in sections below titled
“Evaluations worth 20% or more” and “Evaluations worth less than 20%”
Faculty will then make alternative evaluation arrangements as appropriate and you will
complete any necessary forms.
Students are required to complete the alternative evaluation as scheduled.
If the evaluation is to be conducted in the testing centre, you will be asked to show your
student card before you are permitted to write the test.
Tests will be made up in the College Testing Centre in, or by individual arrangements with
program faculty.
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Religious Holidays
Students are permitted by Conestoga policy to be absent from class to observe a recognized religious
holiday. Any student who is unable to attend classes or participate in an examination, study, or work
requirement on some particular day or days because of religious beliefs will be given the opportunity
to make up the work that was missed or do alternate work/examinations subject to timely
notification.
Conestoga recognizes all religious holidays as defined by the College Employer Council.
It is the responsibility of the student to:
a. Plan ahead and be aware of the dates of all examinations and other course obligations;
b. Advise the faculty member that he/she will be seeking accommodation to observe a
recognized religious holiday and make a request in writing to your Program Coordinator within
the first three weeks of the semester and prior to the date of assessment that falls on the
religious holiday. Exceptions based on extenuating circumstances must be approved by the
Chair.
Documentation to Substantiate Your Reported Absence
Evaluations worth less than 20%
Missed evaluations worth less than 20% of the student’s final grade will be rescheduled once per
program semester subject to proper communication described above.
Once per program semester means that only one absence for an evaluation will be accepted across all
courses in a program for a semester. Implications of major illnesses
or personal circumstances
impacting several course evaluations at one time will require discussion with the program coordinator
prior to faculty arranging alternative evaluations.
If an evaluation cannot be rescheduled (for example an experiential activity or participation in a group
presentation) reallocation of marks will be determined by faculty. This will be documented on an
interview record and signed off by both faculty and student.
If more than one evaluation that is worth less than 20% is missed, documentation requirements for
evaluations worth 20% or more apply.
Evaluations worth 20% or more
Any student who misses an evaluation worth 20% or more will receive a mark of zero unless the
reason for missing the evaluation and the accompanying documentation verifying the reason for the
absence are deemed acceptable by the program. Examples of reasons deemed acceptable include
incapacitating illness, death of a close family member, and required court appearance.
If an evaluation is missed due to illness, the health care professional attesting to the illness must have
firsthand knowledge of the situation and direct involvement with the treatment / management of the
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condition. For example, a note from a clinic provided by a physician seeing the student for the first
time, after the illness has resolved, is unlikely to meet the program standard for documentation.
Policies Regarding Multiple Student Absences from Evaluations
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Each student may only reschedule a total of two assessments per term, regardless of
evaluation weighting, over all courses he/she is enrolled in. Extenuating circumstances can
be discussed with the Program Coordinator and Chair.
If there is a concerning pattern of absences you will be asked to meet with the Program
Coordinator.
Assessment and Evaluations Policies and Student Success
All forms of evaluation within the Biotechnology Technician Program are designed to assess the
course outcomes for each given course, which overall contribute to the entire program outcomes.
Types of Evaluations
Two types of feedback are used to evaluate the student's performance.
Formative: Formative evaluation is an ongoing process whereby the professor and student collect
data during the learning phase of the student's practice. The professor monitors the student's
progress toward achievement of the terminal objectives and provides ongoing feedback to the
student on a regular basis. Examples could include quizzes, assignments, lab write-ups, practice
calculations, and other weekly assessment methods.
Summative: This is a cumulative evaluation at the end of a topic or practice experience. Summative
evaluations are the documentation of the behaviours and concepts the student has mastered and the
behaviours and concepts that the student must improve or change. This evaluation should contain all
the information that has been shared with the student during the period of learning and should
contain no surprises. Examples could include tests, exams, projects or presentations.
Test and Examination Policies
The structure and weighting of tests and examinations will vary for each course; however, there are
some general policies that apply to all forms of tests written within the Biotechnology Technician
Program:
• Admittance to the test/examination may require the presentation of PHOTO I.D. to the
professor or proctor.
• Students arriving late to write tests will NOT be granted an extended time for writing. The test
must be completed within the scheduled timeframe. Students arriving 20 minutes late or more
to an assessment will not be permitted to write the assessment and a makeup assessment will
not be granted unless rare, extenuating circumstances cause the professor to decide to make
other arrangements.
• Test and exams are not permanently returned to students but are held within the department.
Requests for review of test papers may be arranged with individual professor(s) within two
weeks of writing the test and not immediately prior to supplemental work.
• Accommodations in the examination procedure are made by Accessibility Services solely for
students as prescribed by the Accessibility Services Department.
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Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
Assignment Policies
The expectation of laboratory professionals is that he/she complete assigned work completely,
competently and in the allocated time. In the event that he/she anticipate difficulty in meeting
deadlines, professionals notify the appropriate person(s) and make the necessary arrangements.
The following regulations regarding assignments reflect this belief, and are designed to ensure that
graduates of the programs meet these expectations.
Assessment Policies:
•
Students are required to submit all written assignments on or before the date and time
specified.
•
If due to extenuating circumstances, a student anticipates problems that will necessitate an
extension of time he/she must make this request in writing to the appropriate professor at
least 48 hours prior to the deadline. After the request has been made, a student should
assume the deadline has not changed unless he/she hears otherwise from their professor.
Note: Extensions are given rarely and are done so at the discretion of the Professor. Do not
expect to receive assignment extensions, organize your time to complete assignments by the
given deadlines.
•
Late assignments will not be accepted and will receive a grade of zero. An assignment is
considered late if it is not submitted on or before the deadline given on the assignment
outline. For example, if an assignment is due at 9:00 am, it is late if you hand it in at 9:10 a.m.
•
If you are ill or encounter a family emergency or some other type of family emergency on the
date that an assignment is due and this will prevent you from handing in the assignment by the
deadline, you must follow the same policies outlined for missed tests and evaluations
described above (procedure for Absence Notification) including reporting your absence on the
student portal and immediately contacting your course instructor.
Tips for Test Preparation and Assignment Completion
The Biotechnology Technician Program is a demanding program that requires students to stay
organized and work hard. In order to successfully demonstrate your learning on tests and
assignments, here are some general guidelines:
•
•
•
Review course material often. Don’t wait until test season; spend a bit of time each night
reviewing what you learned during the day.
Train yourself to think conceptually. With the depth and breadth of information present in
the program courses it will be impossible to memorize it all. So instead, work towards
understanding concepts. Do this by making study notes, drawing diagrams and flow charts,
explaining course ideas out loud and in your own words, and asking lots of questions in class.
Stay organized. Use your smart phone, agenda, calendar, or any other method that works for
you to record when assignments and labs are due and the dates of tests. Then make a plan.
Arrange your schedule to designate specific amounts of time to each assessment.
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Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
•
•
Seek help when needed. Don’t wait until it’s too late. The faculty is here to help you succeed,
so ask questions, set up appointments, and take advantage of tutorials, in order to stay on top
of what you’re learning. The Learning Commons also offers a wealth of support such as: a
math drop-in centre, writing help, and one-on-on tutoring.
Start early. Assignments are often provided many weeks before the due date, and test dates
are given for the whole term during the first week of the semester. Use this information to
work ahead or you may feel swamped as the term progresses.
Steps to Follow to Submit Assignments Outside of Class Time
While assignments should be submitted in class on the day they are due, if circumstances require that
they be submitted outside a scheduled class, the following procedure should be followed:
1. Provide an electronic copy of your assignment to the faculty as per faculty instructions.
2. Contact faculty by email to alert them that you have submitted your assignment.
3. Bring the hard copy of the assignment with an attached copy of the email you sent to the
faculty member to the 4B reception area and submit into the Assignment Drop Box by the
Administrative Assistant’s desk.
Working together on Group Assignments
Students will often work with their fellow peers on various assignments/projects throughout the
program. Each group member is responsible for ensuring that he/she has an equal role in the group.
All students in the group should review the completed work before it is submitted/presented. When
issues/concerns arise during the group process, it is the responsibility of group members to contact
the course professor for assistance prior to due date.
Use of Time between Classes
Students are encouraged to use breaks between classes for personal needs (food, washroom, phone
calls, emails etc.) but also for group work, studying, connecting with faculty, field placement
supervisors, etc.
Faculty Returning Tests and Assignments
The Biotechnology Technician faculty is committed to supporting students in achieving success. One
way in which to promote student success is through consistent, timely feedback. For this reason, all
tests and assignments will be graded within two weeks of the date on which they were due. Individual
professors will inform their students as to how assignments will be returned or made available for
viewing. Under no circumstances are students to enter the offices of faculty or look through papers on
a desk without a faculty present. Students who have questions about a test/assignment mark may
request an appointment with the professor who marked the evaluation to discuss the mark. If a
student requests for a question to be re-marked the professor, the professor may choose to re-mark
the entire assessment.
General Guidelines for Quality of Written Work
In the Biotechnology program, there are continuous requirements for written work in a variety of
formats (papers, assignments, forms and plans, handouts, etc.). It is expected that all students will
meet the standard of English required within the profession. Faculty will identify students who are
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Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
having difficulty in this area and will approach them to discuss the need for improvement. Students
may be referred to the Learning Commons to help them improve the quality of their written work.
General Guidelines for submitting written work
For specific course requirements, refer to the course outlines provided. If you are not clear about
course requirements, discuss this with individual faculty. Students are required to use spell-check and
grammar-check to assist with the editing of written work. The Learning Commons will be an
invaluable resource to students who require assistance in organizing and writing an assignment with
correct spelling and grammar.
Unless otherwise indicated by professors, generally, assignments should be:
• Word processed
• Double spaced and one sided
• Submitted using font size of 12, and proper margins
• Written in a grammatically correct manner
• Handed in securely fastened with a cover page indicating the course name, faculty's name,
student's name, section and date submitted
• Handed in at the beginning of class on the designated due date in class, unless otherwise
indicated by professor
• Handed in using the APA@Conestoga format if references are required
NOTE: Faculty does not assume responsibility for assignments not given directly to them in hard copy
at the beginning of the relevant class. Students should avoid handing in assignments outside the
regularly scheduled class time and should make every effort to hand assignments in to professors in
person.
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5. Academic Progress through the Program
Academic Standing and Promotion
The Student Guide is your first source for information concerning academic regulations, policies and
procedures. The Conestoga Student Guide is available on the college website and by visiting the
“Student Guide” tab in your Student Portal.
In addition to the Academic Regulations found in the Conestoga Student Guide, the following apply to
the Biotechnology Technician Program:
Achievement
To be eligible for graduation, a student is required to successfully complete all courses specified in the
program outline.
The following regulatory standards (performance expectations) must be achieved for advancement in
the program.
•
•
•
•
•
The student is expected to successfully complete all course requirements.
The student must demonstrate a minimum level of theoretical competency in meeting course
and program requirements by achieving the minimum passing grade assigned to the course on
all final vocational course grades. In most cases, the minimum passing grade is 60%.
The student is expected to apply theory and skills to practice in a safe competent manner in
accordance with the level identified in the learning outcomes.
Regular attendance is mandatory to achieve a “pass” in laboratory practice experiences.
Repeated absences in lab-based courses will be brought to the attention of the Program
Coordinator and Chair and could result in jeopardizing student promotion.
The student is expected to maintain acceptable mental and physical health throughout the
program.
Course Add/Drop
You can add, change and drop courses from your portal depending on the dates and which program
you are in:
1. Log in to the Student Portal
2. Click on the “My Courses” tab
3. Scroll over the icons to the right of individual course listings. It is strongly recommended that
students consult their program coordinator/academic advisor prior to dropping a course.
Special Timetables/Adding Dropped or Failed Courses
Please note that when students are not taking the program in the prescribed sequence, he/she will be
on “special timetables”. Prior to the beginning of the semester, students should attempt to add
missed courses from a previous semester by logging in to the Student Portal and following the
instructions to register for courses. If students are not able to add courses on their own (because of a
timetable conflict or full course section) he/she must seek assistance from their Program Coordinator
during the “Special Timetable Registration” initiated by the college. Dates, times and locations of
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Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
Special Timetable Registration periods are posted in the student portal in advance of the beginning of
each semester. Students must attend this meeting where he/she will receive further guidance
regarding this academic status from their Program Coordinator.
Students who take longer than the designed program length of time to complete their studies are
accountable for completing any new or additional courses that may result due to changes in the
program of study. Unless otherwise stated, students registered in non-cohort delivered programs
must complete the program of study within seven years of being admitted to the program.
Academic Probation
Students who have been unsuccessful in their field experience, have failed two or more academic
courses, and/or have required considerable testing/assignment variances may be recommended for
Academic Probation. Academic probation allows students to be promoted to the next level with a
special timetable or with academic conditions. Special timetables and academic conditions are
designed as part of written learning contract that the student and program coordinator create
together. The goal of these measures is to allow students to continue in the program accompanied by
a supportive plan for success.
Reason for Student Progress Being Reviewed by Promotion Committee
Students who fail to meet program standards will be reviewed by the Promotion Committee.
Reasons for presentation at Promotion Committee Meetings include:
•
•
•
•
Failure of a theory course and/or practice course.
Patterns of absence from class or practice, which may affect achieving program standards.
Excessive accumulated absences from class, lab or practice.
Failure to follow through on previous Promotion Committee recommendations.
The Promotions Committee may decide such a student should be discontinued or may require the
student to complete one or more of the following, or an alternative as deemed appropriate:
•
•
•
•
•
•
Complete supplemental requirements for course failures (see criteria for writing of
supplemental examinations). Following successful completion of supplemental work, the
highest course grade that can be achieved is the minimum passing assigned to the course.
Repeat the course at the earliest opportunity with a special timetable.
Follow through with counselling (academic and/or personal).
Follow through with health measures as recommended.
Complete makeup work for missed learning experiences. Total time lost will be assessed on an
individual basis. Additional time may be required to complete program objectives. This is only
available for students in serious, extenuating circumstances as approved by the Program Chair.
Complete the requirements of Probationary Status.
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Supplemental Work
Supplemental work is an academic privilege not an academic right. The privilege is extended to
students who have been academically assessed as meeting the criteria for the granting of
supplemental work. The criteria will provide for academic objectivity in making decisions about which
students will be granted the privilege of supplemental work.
Criteria for Eligibility to write Supplemental Examinations
•
•
•
•
A student with final course grade of less the minimum course standard, but above 50%, may
be offered supplemental work.
The student has utilized strategies to improve chances for success.
A student who fails three or more of the core courses in a semester will NOT be offered a
supplemental in any of the failed courses.
A student who attains a course grade of LESS than 50% will NOT be offered a supplemental in
that course.
Regulation
A decision to grant supplemental work will be finalized by the Promotion Committee, using the
following criteria:
•
•
•
•
•
Previous academic history including previous course/program failures.
Current practical laboratory performance.
Prior grant of supplemental work. A maximum of two supplemental examinations can be
offered throughout the program. If you have been previously discontinued from the program,
you will still only be granted a total of two supplemental examinations across the entire
duration of your time in the program.
Demonstration of professional behaviour.
Attendance in class and lab.
A student who completes supplementary work for a course will pay an additional processing fee to
the institution.
Any changes to the above regulations will be made with approval by the Program Chair.
NOTE: If the student is successful in completing the supplemental work for the course, the failing
course grade will be upgraded to the minimal passing grade assigned to the course.
Procedure
1. Promotions Committee grants or denies permission for supplemental work.
2. Program Coordinator contacts student and sets up a time to meet and fill out the
Supplemental Request Form.
3. Student brings form and pays additional fee for supplemental work at the Registrar’s office.
4. Student receives supplemental work from Program Coordinator.
5. Student completes supplemental work (test or assignment) in accordance with the times and
dates given by the Program Coordinator.
6. Supplemental work is assessed and the Registrar’s Office is contacted with the result.
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Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
Promotion and Supplemental Procedure
PERSON
Promotion Committee
ACTION
Grants or denies permission for supplemental work.
Meets with the student.
Program Coordinator/Instructor
Student
Completes the supplemental form with criteria.
Reviews the recommendation of the Promotion
Committee.
Takes completed Supplemental Form and payment to
Registrar’s Office.
Brings pink copy of Supplemental Form for admission to
supplemental as well as photo ID
Sets date for supplemental examination.
Program Chair/Program
Coordinator/Instructor
Notifies student and Registrar's Office of result of
supplemental work.
Failure to successfully complete requirements of the promotion committee will result in
discontinuance from the program.
Discontinuance
Program Standards are developed which define the expected academic performance requirements of
students who are progressing through the program. Students who fail to meet the documented
standards of performance may be discontinued from the program.
Students will be evaluated based on program standards, which are well defined for the program and
for each course. Students who are assessed as failing to meet program standards (academically,
technically, or ethically) will be discontinued from the program on the recommendation of the
Promotion Committee. Such students are entitled to appeal the discontinuance decision in
accordance with the college’s appeal process.
Students can be discontinued according to the following reasons:
•
•
•
•
For failure to meet academic program standards by failing two or more courses in the same
term
For violating documented ethical standards of practice.
For inappropriate behaviour that jeopardizes the study of other students.
For poor health (physical or mental).
Procedure
1. The professor notifies the promotions committee of the reasons a student is suggested to be
discontinued.
2. The promotions committee reviews the reasons and recommends discontinuance.
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Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
3. The program chair and/or coordinator meet with the student to explain the reason(s) for
discontinuance and complete the Discontinuance Form. A copy of the form is forwarded to the
Registrar.
4. The registrar forwards the student a letter outlining the discontinuance and explains the steps
involved in requesting an appeal.
Withdrawal
Voluntary withdrawals from the Program are supported from an academic perspective. Students
assess their own capabilities in meeting the academic requirements of a program and decide to
withdraw.
Extended personal leave of absence could result in a student's withdrawal from the program due to
the loss of study time. Financial constraints may be a necessary reason for program withdrawal. For
these and other reasons, voluntary withdrawals are approved and supported with the option of reapplying for admission. Requests for voluntary withdrawals from the program will be approved by the
Program Chair. The student will initiate the withdrawal by informing the Program Chair of his/her
intention to withdraw from the program.
Program Transfer
Prior to transferring to another program, it is recommended that the student meet with the program
coordinator or academic advisor. Students who decide to change programs may do so by completing
and submitting a program application form to the registrar’s office. If considering transferring to a
program outside the school in which he/she is currently enrolled in, students may want to discuss
options with a career advisor. When a student moves from one Conestoga program to another and
where courses numbers/codes are identical or equivalent, automatic credit is given if passing grades
are met.
Appeal
Students have the right to appeal any academic decisions as set out in the Conestoga Student Guide.
It is recommended that students begin this appeal process by first meeting with the faculty and/or
program coordinator and/or program chair.
Readmission to a Program
Students are required to apply for readmission when he/she has been absent from their program for
one semester or longer unless an Intention Form has been completed (returning students only), or
when the student has withdrawn or been discontinued. Upon readmission, students are placed into
the current program of study which determines graduation requirements. Students are subject to the
college and program policies and procedures in place at the time of readmission.
Students applying for readmission to Level/Semester one must do so through Ontario Colleges.
Students applying for readmission to a level beyond Level/Semester one must do so using a
Conestoga College Program Application Form. Applicable fees will be charged.
The application for readmission will be reviewed based on the student's academic eligibility, program
readmission requirements, and space availability. The student will be informed in writing of the
decision
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For additional information, refer to the Academic Administration page for more information on the
readmission procedure.
Graduation
Students are expected to respond to their invitation through their Student Portal. Convocation
ceremonies are held in the spring and fall of each academic year. Students, who take longer than the
advertised program length, are responsible for completing any new or additional courses due to a
program design change. Students who complete their program after the scheduled completion date
are required to fill out an Application to Graduate form and submit it with payment to the registrar’s
office. Students who are discontinued or have withdrawn and then return to the college will be placed
in the current program design and must meet all requirements to graduate.
Process for Resolution of Student Concerns
In order to resolve any concerns which may arise during a course, field placement or relating to the
program overall, students are encouraged to resolve issues or concerns informally at the program
level prior to proceeding to a formal appeal.
If attempts have been made, and a successful resolution has not been reached, students are
encouraged to refer to their Conestoga Student Guide, and to follow the procedures outlined under
the “Academic Dispute Resolution and Appeal Procedure” section.
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Maintaining Student Files
1. Official records of each student’s education are maintained electronically by the Registrar.
Academic records are also maintained by the college regarding Course Outlines to support the
level of achievement in a particular course.
2. Administrative records related to your experience in the Program are maintained to
demonstrate compliance with external and college requirements. This information is as
follows:
Student Information
File Location and Student Access
Retention
In H.S Trax, by individual student
access
Pre Practicum Health Requirements
 per copies of information received
from students
Acknowledgement of WSIB Understanding
 signed by each student prior to the
first practicum placements
Student Consents Signed on Admission
(per Student Handbook)
 Student Consent for Release of
Information
 Student Understanding of Professional
Standards
 Student Understanding of Safety
Requirements
**accessed through My Conestoga

Each student has his/her own
information on the Health
Passport for provision to
practicum agencies as required.
 For the duration
of a student’s
time in the
Program
 By the Program, by the Program
Assistant responsible for
Placements
 For the duration
of a student’s
time in the
Program
 In Program File with Program
Assistant
 For the duration
of a student’s
time in the
Program.
3. Academic Files are set up as required for a student to document important matters relevant to
a student’s progress or to document and monitor resolution of concerns.
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Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
Student Information
A. Documents related to academic progress
• Correspondence regarding course
equivalencies
• Correspondence regarding
supplementary examinations
• Learning Contracts
• Disabilities Information & plans
B. Records of Competency Attainment
C. Documents related to areas of Concern
• Interview Records, with supporting
email documentation as appropriate
• Student Code of Conduct
• Incident Reports
• Letters/emails of significant concern
and replies
• Appeals
File Location and Student Access
• In Student File, maintained by
the Program Coordinator,
initially, and then filed for
safe-keeping during the
student’s time in the
Program –maintained by the
Program Assistant
As above
Retention
For one year
following graduation
As above
As above
As above
4. Students may review the contents of your Academic file by:
• Requesting this in writing to the Program Coordinator
• Reviewing the file in the presence of the Coordinator
5. At the end of one year, the contents of your file will be destroyed through the college’s
process for purging confidential documents.
6. Official records of each student’s education are maintained electronically by the Registrar.
Academic records are also maintained by the college regarding Course Outlines to support the
level of achievement in a particular course.
7. Administrative records related to your experience in the Program are maintained to
demonstrate compliance with external and college requirements. This information is as
follows:
8. Academic Files are set up as required for a student to document important matters relevant to
a student’s progress or to document and monitor resolution of concerns.
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Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
File Location and Student
Access
D. Documents related to academic
• In Student File,
progress
maintained by the
• Correspondence regarding
Program Coordinator,
initially, and then filed
course equivalencies
for safe-keeping during
• Correspondence re
the student’s time in
supplementary examinations
the Program –
• Learning Contracts
maintained by the
• Disabilities Information & plans
Program Assistant
Student Information
E. Records of Competency
Attainment
F. Documents related to areas of
Concern
• Interview Records, with
supporting email
documentation as appropriate
• Student Code of Conduct
• Incident Reports
• Letters/emails of significant
concern and replies
• Appeals
Retention
For one year following
graduation
As above
As above
As above
As above
9. Students may review the contents of your Academic file by:
•
•
Requesting this in writing to the Program Coordinator
Reviewing the file in the presence of the Coordinator
10. At the end of one year, the contents of your file will be destroyed through the college’s
process for purging confidential documents.
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Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
Additional Information for Students
Below is information to supplement the information found in the Conestoga Student Guide.
•
Your Conestoga Student Guide provides detailed information about dropping courses. If you
are planning to drop a course, you must do so within the time period. If you have missed that
time period, please see the Program Coordinator and he/she will advise you as to your
options. Not attending does not constitute an official dropping of a course and will result in a
grade of “F”.
•
If you have completed courses from a college or university that you think may be very similar
in content to courses in the Respiratory Therapy program you may be eligible for a course
exemption. (Please note that to receive an exemption, courses must have been completed
within the past five years and with a mark of at least 65%.). If you would like to proceed with a
request for exemptions, please contact your Program Coordinator for guidance. Please note
that exemptions will not be processed until a student is registered in the Program. The
exemption process will take some time (two-three weeks), and students should attend all
scheduled courses until he/she receive the exemption as he/she will be responsible for all
material covered in class should the exemption be denied.
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Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
6. Laboratory Experience
The Biotechnology Technician program trains students to be competent, skilled individuals, ready for
employment in a laboratory setting. For this reason, the program places a large emphasis on the
development of technical lab skills. When working in a laboratory there are several important
elements to be aware of that will be discussed below.
Professionalism
As a Biotechnology Technician Program student or faculty member, it is important to present oneself
in a professional manner. A professional demeanour and appearance are important in establishing
effective working relationships. Professionalism constitutes your overall attitude and presentation. In
all courses with a laboratory component you will be expected to meet the following expectations:
Expectation
Attire
To dress professionally means to dress tastefully and respectfully and to adhere to
the standards of health and safety. In all laboratory settings, lab coats are to be
worn and the specific recommendations outlined in section below are to be
followed.
Attitude
It is expected that you will treat your experience in this program similar to that of a
workplace. Thus, as you interact with peers and faculty your attitude and behaviour
should reflect that of a positive, hard-working professional.
Teamwork
Working alongside others is an integral part of the Biotechnology profession. You
are expected to demonstrate effective teamwork strategies including taking on roles
as a leader and as a member in group situations. You are to respect your colleagues
and interact in a positive, encouraging, productive, and collaborative way.
Organization
Conduct
Time-management and organization are of utmost importance throughout this
program. Within the laboratory you must keep a neat and tidy workspace and
demonstrate appropriate time-management and organizational skills allowing for
completion of tasks in a timely and effective manner.
Your conduct within the laboratory environment must adhere to standard health
and safety protocols and the additional regulations of the specific labs used for the
Biotechnology Technician Program. All food and drink is prohibited from the lab.
There are to be no interactions that could pose a safety threat, such as horseplay or
excessive noise. In addition, for many courses, a detailed lab notebook must be
maintained and kept locked in the laboratory room.
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Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
Attire
Attire in the laboratory must be professional and adhere to standards of health and safety. The
following uniform regulations for the laboratory setting have been established by faculty to address
these issues.
Long sleeved white lab coats are to be worn at all times during a lab period. No caps or hats are to be
worn in the lab. Long hair must be tied back and off the collar. Closed-toed, flat shoes must be worn in
the lab. For safety reasons, shoes must not have open toes or be a style that exposes any part of the
bare foot. Long pants must be worn in the laboratory. Shorts, skirts, and capris are not appropriate
attire. Depending on the nature of the experiment being performed, safety glasses/goggles and/or
laboratory gloves may be required.
Requests for accommodations of this policy (e.g., for religious or disability reasons) will be considered
within the framework of the Conestoga College Policy for Human Rights.
Faculty reserve the right to ask students who do not conform to the uniform policy to leave the lab
setting.
Removal from the laboratory as a result of inappropriate attire or conduct will result in a mark of zero
in any assessments occurring during that particular lab session.
Lab Notebook
Development of exceptional procedural recording skills through the use of standardized lab notebook
practices is one of the foundational components of this program. It is one of the most highly acclaimed
characteristics by employers that have hired Conestoga Biotechnology Technician graduates.
For several lab courses, students will record all performed labs in neat, detailed, lab notebooks.
Significant instruction will be provided as to how to record labs and best practices for efficiency and
effectiveness in using lab notebooks. Detailed lab notebook expectations, as well as examples, will be
posted on eConestoga. The following summarizes the overall expectations for the lab notebook:
Expectation
All information is recorded clearly and printed neatly. All charts are completed
Neatness
using a ruler. Writing is spaced out so that it is easy to read.
All pages are numbered and every lab is dated. Headings are always used where
Organization appropriate. Labs are recorded in the order in which they were performed and the
details of the procedure and observations are recorded in order of occurrence.
The steps of the procedure are recorded with a very high level of detail. All
Completeness
observations are recorded with precision and detailed descriptions.
Students are to possess one lab notebook per course in any given term. All lab notebooks must
remain in the laboratory classroom throughout the entire course term. The purpose of this practice is
to mimic industry regulations where lab notebooks are considered the property of the company and
cannot be taken from the industrial lab. This also aids in the development of efficient recording skills
such that students are capable of completing and recording an entire lab procedure during the
designated lab period. Lab notebooks will be left in the lab at the end of each lab session and will be
locked in a labelled cabinet until the next lab session.
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Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
Lab notebooks will be assessed in different ways throughout the varied courses of this program. This
could include assessment by the instructor of the lab notebook based on the expectations above. It
could also include a laboratory notebook exam in which notebooks are used to complete a written
exam based on the lab experiments performed throughout the course. Removal of a lab notebook
from the laboratory could result in significant consequences such as receiving a mark of zero on the
notebook evaluation or loss of ability to use the notebook for the lab notebook exam.
Maintaining an organized, clear, and complete lab notebook is an important skill. Students are
encouraged to access provided instructional materials on eConestoga and ask for help if experiencing
any struggles with effective maintenance of their lab notebook.
Student Consent Forms
All student consent forms that are applicable to your program, will be found on H.S Trax for student
review and sign off. These may include: Professional Standards, Safety Training and/or HSPNet Consent
forms.
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Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
7. Student Awards
Awards Available for Biotechnology Technician 2015-16
The following awards* are available to the students of the Biotechnology Technician program.
Students who have questions about any of these awards should speak with their Program
Coordinator. There are also a number of other awards offered through Financial Aid that
Biotechnology Technician students may qualify for. Please watch your college email for information
from the Student Financial Services office concerning application deadlines, processes and eligibility.
You may obtain information about other school wide awards, bursaries and scholarships from Student
Financial Services. You can find the General Awards Application by clicking here.
* Note: All awards correct at time of print, but are subject to change.
Program Sponsored – Organized through your program
Award Name
Est.
Amount
Year or
Level
# of
awards
Exceptional
Laboratory
Technician
certificate
Year 2
1
Ontario Agri-Food
Technologies
Biotechnology
Technician
Student
Leadership Award
$500
Year 2
1
Research &
Teamwork Award
Student
Leadership
Award
certificate
certificate
Year 2
Year 1
1 Group
1
Criteria
Consistently
exhibited
outstanding
knowledge and
skills in the
laboratory setting
Displayed
leadership through
mentoring fellow
students, as well as
displaying
creativity and
ingenuity inside
and outside the
classroom.
A group of
students who
displayed
outstanding
collaboration and
teamwork during a
research project
Displayed
leadership
through
mentoring fellow
students, as well
as displaying
creativity and
ingenuity inside
and outside the
classroom.
Selection
Process
Presented At:
Nominated
Biotech
Awards
Ceremony
Nominated
Biotech
Awards
Ceremony
Nominated
Biotech
Awards
Ceremony
Nominated
Biotech
Awards
Ceremony
40
Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
School Sponsored – Awarded Annually
Award Name
Canadian
Federation of
University Women
Estimated
Amount
$500
Year or
Level
Year 2
# of
award
s
Criteria
Selection Process
Presented
At:
4
75% +, female registered
in Yr. 2, demonstrate
financial need,
intellectual achievement
and promise
Apply
Financial
Aid
41
Biotechnology Technician Program Standards and Procedures Handbook 2015-2016
Program Revision Log
Last Revised
June 22, 2015
By Whom
Jillian Grant
42