Phoenix Employment Ministry (www.phoenixemploymentministry.org), based in Wilmington, NC
provides job readiness and life skills training to empower individuals to reach their potential and lead
stable lives through satisfying work. The organization has been successful in helping over 700 people
find work since the organization’s founding in 2003.
Today, we are seeking a motivated and mission oriented Program Coordinator to support the growth of
our Job Program. This position will work closely with program participants, staff and volunteers in
support of the PEM mission. Interested candidates should have a strong passion for our work and
possess the skills and motivation necessary to contribute to our continued success, and improve and
extend the reach of our programs. The position will report to the Employment Manager. (This is a new
position and is NOT grant funded)
Key Responsibilities:
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Coordinate all aspects of the job program; conduct and implement effective job readiness
trainings, schedule volunteers, and evaluate employability
Establish and build relationships with participants instilling PEM values and developing high level
of trust, leadership, open communication, and confidentiality
Manage case load of job seekers; conduct interviews with job participants, provide job leads and
evaluate skill set to connect participants with jobs and community resources
Support Life Skills program by transitioning participants after employment is found
Connect with community partners and organizations to grow our participant base and maintain
proper referral communication with key agencies
Receive and review program applications and interview potential participants
Coordinate volunteers; applications, in-take process, scheduling tours and meetings with staff,
and participate in quarterly trainings
Work with Employment Manager to participate in placing individuals by communicating with
recruiters
Develop working knowledge and relationships with employers in the Wilmington area
Utilize Salesforce as a major tool in measuring PEM results and growth ensuring accurate and
up-to-date data
Skills/Competencies Desired:
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Experience working with diverse populations
Case management
Strong interpersonal skills
Excellent written and verbal communication skills
Highly organized, motivated, self-starter
Ability to work well under pressure, produce results, and meet deadlines
Proficiency in Microsoft Office applications
Education: Bachelor’s Degree
Desired Experience: 1 to 4 years of relevant experience in social work, human resources or relevant
human services field