The Economic Impact of HIV/AIDS on Business in South Africa 2003 Funded by South African Business Coalition on HIV & AIDS (SABCOHA) Researched and compiled by the Bureau for Economic Research (BER) FFO ORREEW WO ORRD D It is encouraging that South African business continues to demonstrate steadfast commitment to fighting HIV/AIDS twenty-three years after the discovery of the disease. During the past two decades global efforts have been focussed more on understanding the complex social, economic and political issues surrounding this disease and less on making a business case for HIV/AIDS programmes in the workplace. In recent years, however, business seems to have a better understanding of its role and responsibility to prevent HIV infections and mitigate the impact of HIV and AIDS. Taking the lead in the fight against AIDS are large corporations that have demonstrated their acceptance of the role that business should play through innovative workplace HIV/AIDS programmes. Big business certainly leads other smaller sectors in managing AIDS as an integral part of business, as is demonstrated in this study carried out by the Bureau for Economic Research. There is room for improvement, but their leadership is commendable. Most small and to some extent medium size businesses have not sufficiently shown this understanding in terms of demonstrable leadership and action. There are various reasons for this: firstly, as the report shows, there still lacks research that would help companies better understand the specific issues that are faced by their respective industries and sectors; secondly, while awareness about the disease is high, business-specific information and knowledge that is necessary to motivate leadership into action is still lacking; thirdly, the business sector alone cannot eradicate HIV and AIDS, therefore meaningful and results-based partnerships and cooperation among the various business sectors and between the public and the private sector need to be better managed. Underneath this seeming complacency lie various inhibiting factors for smaller and medium size companies, such as lack of human and financial resources, leadership and competition. In summary, small and medium size business need to mobilise resources and support in order to respond effectively. All is not lost by any means. Despite the generally slow and cautious pace of business to implement comprehensive strategies to mitigate the impact of HIV/AIDS in the workplace, this survey shows that a number of companies are already doing something, or are at least aware of the need respond to the epidemic. While it is important that companies respond efficiently to the challenges, it is equally important that the response is supported by clear vision and strategy. This means that each company must respond to the particular challenges faced by its industry, supply chain and community where it operates. It therefore makes good business sense that leadership be involved and visible in developing and implementing AIDS strategies in the workplace. It is encouraging that some companies extend their programmes to their communities. Although this aspect is not covered in this report, it is an important step in a holistic response. But very few companies can justify doing anything beyond a charitable purpose. This effectively means that smaller companies that are still struggling with their own internal response are unable to support the communities on which they rely for survival. Yet it is clear that for business to have a meaningful impact on the AIDS pandemic, internal and external HIV/AIDS strategies need to be harmonised, that is, business must understand and manage business specific and market driven threats and opportunities. The time is now ripe for every business in South Africa to have a strategy for responding to the potential impact of AIDS. In our quest to encourage business action, we must therefore ensure that we leave no business behind. South African Business Coalition on HIV & AIDS (SABCOHA) January 2004 BLE O FC NTENTS TTAABLE OF CO ONTENTS EXECUTIVE SUMMARY ........................................................................................... i CHAPTER 1: RATIONALE FOR THE SURVEY ................................................................1 Introduction .............................................................................................................. 1 Key Characteristics of HIV/AIDS.................................................................................. 3 The Current Status and Future Course of the Epidemic in South Africa ........................... 4 The Economic Impact of HIV/AIDS............................................................................ 11 CHAPTER 2: SURVEY METHODOLOGY ...................................................................15 Introduction ............................................................................................................ 15 Survey Methodology ................................................................................................ 15 CHAPTER 3: SURVEY RESULTS .............................................................................18 Introduction ............................................................................................................ 18 Labour Force Details ............................................................................................... 19 How Has Business Responded to the Epidemic? ......................................................... 22 The Economic Impact of HIV/AIDS on Business in South Africa .................................... 34 CHAPTER 4: CONCLUDING REMARKS ...................................................................55 APPENDIX 1: SURVEY QUESTIONNAIRE .................................................................58 ECUTIVE SSU MMARY EEXXECUTIVE UMMARY • The SABCOHA survey on the impact of HIV/AIDS on business in South Africa was conducted by the Bureau for Economic Research (BER) among its respondents in the manufacturing, retail, wholesale, motor trade and building and construction sectors. A questionnaire was designed to serve a postal survey approach. The survey took place during October and November 2003 and 1006 companies participated in the survey. • The survey results indicate that many businesses are already facing the consequences of the epidemic. All in all, 9% of the companies surveyed indicated that HIV/AIDS has already had a significant adverse impact on their business. More than 40% envisage a significant negative impact on their business in five year’s time. BUSINESS’ RESPONSE TO THE EPIDEMIC • The survey showed that only a quarter of companies have an HIV/AIDS policy in place. The problem seems to lie with the smaller companies (with less than 100 employees), where only 13% have implemented a policy. More than 90% of large companies (with more than 500 employees) have implemented an HIV/AIDS policy. • Overall, 41% of respondents indicated that they have implemented an HIV/AIDS awareness programme, 18% a voluntary counselling and testing programme, 13% a care, support and treatment programme, while only 6% provide anti-retroviral therapy at the workplace. Again, a breakdown per company size showed that the vast majority of smaller companies still lack a strategic response to HIV/AIDS. • Bearing in mind that only a small proportion of the companies surveyed have implemented any sort of workplace programme, only 32% indicated that these programmes had increased their labour costs. The majority of these companies indicated that the cost implications of these programmes had been small. • Of all the companies surveyed, only 14% reported having conducted research to assess the impact of HIV/AIDS on their labour force, 8% on their production costs and only 6% on their consumer base. Most of this risk assessment applied to the larger companies. i THE ECONOMIC IMPACT OF HIV/AIDS Production Costs • More than a third of the companies surveyed indicated that HIV/AIDS has reduced labour productivity or increased absenteeism and raised the cost of employee benefits. Some 30% reported higher labour turnover rates; 27% indicated that they have lost experience and skills, while 24% incurred recruitment and training costs due to the epidemic. • There are clear differences between the responses of large, medium and small companies. More than 75% of large companies indicated that HIV/AIDS has led to lower labour productivity or increased absenteeism, higher employee benefit costs and higher labour turnover rates. Less than a third of small companies have noted any of these impacts. • When respondents were asked to rank the HIV/AIDS related costs according to the impact that they have on company costs, they indicated that lower labour productivity and increased absenteeism (1st), followed by higher employee benefit costs (2nd) and lost experience and skills (3rd), are the factors that have the largest impact on company costs. Labour Demand and Fixed Investment • Almost 40% of respondents indicated that the epidemic increases their demand for labour (e.g. via work shadowing or replacement of AIDS sick workers). Only 12% indicated that the epidemic is negatively affecting their employment decisions, while 48% feel that HIV/AIDS has no impact on labour demand. • Overall, 18% of the companies surveyed indicated that they foresee appointing extra employees (also known as work shadowing) to compensate for the impact of HIV/AIDS on labour productivity, absenteeism and mortality. • Less than 15% of all companies surveyed reported that they were investing in machinery or equipment to reduce their dependence on labour. • Only 6% of the respondents indicated that HIV/AIDS has had an adverse impact on their decision to invest in South Africa. Sales • It appears as if HIV/AIDS has had a smaller or less noticeable impact on the demand side than on the production side of business in South Africa. Less than 10% of all companies surveyed have noticed that HIV/AIDS has had a negative impact on their sales. However, 30% indicated that they expect HIV/AIDS to have an adverse impact on sales five years from now. ii Prices and Profitability • Only 8% of all the companies surveyed expect to be able to pass some of the HIV/AIDS related costs on to their customers by increasing their selling prices. If companies are not able to recover costs by increasing selling prices, profit margins will come under pressure. • Approximately a third of the companies surveyed reported that profitability has been adversely affected by HIV/AIDS, while only 7% indicated that profits were higher (e.g. pharmaceutical companies and funeral parlours). More than half of the companies surveyed expect that HIV/AIDS will adversely affect their profits in five year’s time. Provincial Perspective • The survey indicated that companies located in KwaZulu-Natal and Gauteng are worst affected. More than 40% of companies operating in KwaZulu-Natal and Gauteng indicated that HIV/AIDS has led to lower labour productivity or increased absenteeism. Companies based in the Western Cape have experienced a much smaller impact, with less than 20% of these companies noting an AIDS induced adverse impact on the production side of their business. These results are consistent with estimates of HIV prevalence among pregnant women visiting antenatal clinics, which suggests that HIV prevalence is highest in KwaZulu-Natal, followed by Gauteng, and lowest in the Western Cape. • Close to 40% of all companies operating in KwaZulu-Natal and Gauteng indicated that HIV/AIDS has already had a negative impact on their profits. The corresponding figures for the Western Cape and Eastern Cape is 25% and 27% respectively. Sectoral Perspective • It appears as though HIV/AIDS has had the largest impact on the manufacturing sector (of the sectors surveyed). More than half of the manufacturers surveyed indicated that HIV/AIDS has led to lower labour productivity or increased absenteeism and some 40% of manufacturers reported that HIV/AIDS has already reduced profits. Retailers appear to be the least affected, with less than 20% of respondents in the retail trade indicating that HIV/AIDS has had an impact on production costs. Approximately 25% of retailers reported that HIV/AIDS has had a negative impact on their profits. The impact of HIV/AIDS on the building and construction, motor trade and wholesale sectors rated somewhere between that of the high-risk manufacturing and lower-risk retail sectors. • It is disappointing to note that only 9% of retailers and 15% of building and construction companies surveyed have implemented an HIV/AIDS policy. Some 42% of manufacturers have implemented an HIV/AIDS policy, followed by the motor industry at 31%. iii APTER 1 TIONALE FFOR OR TTHE HE SSU RVEY C CHHAPTER 1:: RRAATIONALE URVEY INTRODUCTION According to UNAIDS1, more than 60 million people have been infected with HIV since the epidemic began two decades ago. By far the worst affected region, sub-Saharan Africa is now home to 26.6 million people living with HIV/AIDS.2 In four of South Africa’s neighbouring countries - Botswana, Lesotho, Swaziland and Zimbabwe – rampant epidemics are underway, with HIV prevalence among adults exceeding 25%. The South African epidemic is not far behind, with one in five adults estimated to be living with HIV/AIDS. Given our high HIV infection rate and the size of our population, South Africa has the largest number of people (±5.3 million) living with HIV/AIDS in the world. HIV/AIDS is a risk of doing business in South Africa. It is right up there with the other major identified risks such as asset security, exchange rate volatility, crime, political and infrastructural risk. It is true that all of these risk factors exist across the globe, however, nowhere else do they seem to combine with such severe implications to deter investment and raise the cost of doing business as in Southern Africa and South Africa in particular. In fact, in a recent report by Russell 20-20, a US-based association comprised of investment managers and pension funds, the HIV/AIDS crisis was identified as one the critical priorities for the South African government and business leaders. As in the case of all of the risks identified above, HIV/AIDS must be proactively managed. In order to effectively assess and manage any risk, it is essential to have adequate information regarding both the nature and the extent of the risk.3 This study strives to give a snapshot view of how and to what extent HIV/AIDS has affected the manufacturing, trade and building & construction sectors in South Africa, as well as to assess business' awareness and response to the epidemic This document expands on previous research conducted in this area. Whereas the focus of most of the previous HIV/AIDS workplace surveys has primarily been on “evaluating workplace responses” (e.g. prevention, treatment and response programmes, HIV/AIDS risk assessment), the SABCOHA survey on the impact of HIV/AIDS on business in South Africa also considers the impact of HIV/AIDS on productivity, production costs, sales, profits and the investment and employment decisions of firms. Furthermore, with the number of firms participating in previous surveys often being low, 1 UNAIDS Fact Sheet, July 2002: “The Impact of HIV/AIDS.” Available at http://www.unaids.org 2 UNAIDS, December 2003: “AIDS epidemic update.” Available at http://www.unaids.org 3 SABCOHA, August 2003: “HIV/AIDS and Private Sector Employers in Southern Africa.” 1 results could not be disaggregated to show the impact of HIV/AIDS on different sectors or provinces. With 1006 companies across the country participating in this study, the SABCOHA survey attempts to fill this gap. However, there is a need to expand this survey to include more sectors, particularly high-risk sectors such as mining, government services and the transport sector. Despite being lower risk, it will also be instructive to survey the financial and business services sector, a sector that accounts for approximately 20% of our gross domestic product (GDP). By providing evidence of the impact that HIV/AIDS has on the economic bottom line, this report reiterates the case for further action against HIV/AIDS in the workplace and beyond. The private sector is in a unique position to respond to the epidemic, as it has contacts with employees and the wider business community, as well as a wealth of experience and skills at its disposal. The fact is that no business is immune from HIV/AIDS. “Business cannot afford to ignore the reality of a disease that has the potential to destroy the very foundations on which it is built, namely human capital.”4 The challenge is to find cost effective interventions that mitigate the epidemic’s spread and impact. Effective programmes often include preventative measures, such as workplace awareness programmes and condom distribution, and care and support to infected employees. Some of the actions that business can take are discussed in chapter 3 of this report. In what follows, the key characteristics of HIV/AIDS are described briefly. A particularly important characteristic of the epidemic is the fact that it is found mainly among adults between the ages of 20 and 40, some of the most productive years of a person’s life. This simple feature of HIV/AIDS already suggests that the epidemic will have an adverse impact on economic growth. Having considered some of the more important characteristics of the epidemic, the current status of the epidemic in South Africa and projections of its future course are presented and discussed. Unfortunately, reliable statistics on the actual number of AIDS cases or AIDS deaths in South Africa are not available. The main source of information concerning the HIV epidemic in South Africa is the Annual Survey of Women Attending Antenatal Clinics conducted by the Department of Health. This chapter contains a brief discussion of the results from the latest antenatal clinic survey, as well as projections produced by the ASSA 2000 model - the HIV/AIDS model developed by Professor Rob Dorrington and the Actuarial Society 4 UNAIDS 2000. “The Business Response to HIV/AIDS: Impact and Lessons Learned.” p.40. Available at http://www.unaids.org 2 of South Africa (ASSA). Estimates of HIV prevalence per Living Standards Measure (LSM) group by the Bureau of Market Research (BMR) are also presented. The final section of this chapter considers the economic impact of HIV/AIDS and how different levels of a society are affected. HIV infected individuals and households will be the first to experience the economic impacts of AIDS, whereafter the effects will ripple outwards to business and eventually the macro-economy. KEY CHARACTERISTICS OF HIV/AIDS The AIDS (Acquired Immune Deficiency Syndrome) epidemic is a fairly new epidemic, with the first AIDS deaths only registered during the mid-1980s. AIDS is caused by a virus that attacks the human body’s CD4+ lymphocytes - a key part of the body’s immune system. This virus is commonly known as HIV, an acronym for the Human Immunodeficiency Virus. In order to attack a person’s immune system, the virus has to enter the bloodstream. Transmission can occur through sexual intercourse, from an infected mother to her infant (through the placenta, during birth or via breast milk), through the use of contaminated blood or blood products or by sharing intravenous drug-injecting equipment. Given the modes of transmission, it is not surprising that HIV/AIDS is concentrated among infants and adults between the ages 20 and 40. People with other sexually transmitted diseases are significantly more susceptible to HIV/AIDS infection via sexual intercourse than those without sexually transmitted diseases. Furthermore, females appear to be at higher risk of becoming infected via heterosexual intercourse than males. People who are infected with HIV may lead relatively healthy and productive lives for many years after they are infected with the virus, as the virus has a long incubation period. During this period, the virus gradually weakens the immune system and the body becomes increasingly unable to fight off infections. Symptoms of HIV infection include chronic fatigue, diarrhoea, fevers, weight loss, skin infections and swollen lymph glands. The time from infection to development of AIDS generally varies between 3 and 12 years. The second phase (AIDS) sets in when the body is no longer able to resist more severe opportunistic infections or diseases such as tuberculosis, bacterial pneumonias, meningitis, herpes and certain types of cancers and diarrhoeal diseases. AIDS victims usually die within 1-2 years after the onset of a severe infection or cancer. Although life can be prolonged with anti-retroviral treatments, there is as yet no cure for HIV/AIDS. 3 In all, AIDS is a fatal disease caused by the Human Immunodeficiency Virus, a virus that is mainly acquired through heterosexual intercourse. HIV/AIDS primarily affects adults in their economically most productive years and does not spare the elite. HIV/AIDS is already widespread, particularly in the developing world. These characteristics suggest that HIV/AIDS could be the most devastating disease man has ever faced, not only in terms of its demographic consequences, but also in terms of the economic implications of the epidemic for countries with severe epidemics. THE CURRENT STATUS AND FUTURE COURSE OF THE EPIDEMIC IN SOUTH AFRICA According to the Joint United Nations Programme on HIV/AIDS (UNAIDS), South Africa’s HIV prevalence rate appears to be somewhat lower compared to some of our neighbouring countries like Botswana, Swaziland, Zimbabwe and Lesotho. However, it should be noted that the HIV/AIDS epidemic started later in South Africa. Recent projections of the HIV/AIDS epidemic in South Africa have indicated that South Africa may well experience an epidemic similar in scope, if not more severe than that of its highly infected neighbouring countries in the near future. A combination of historical, socio-economic and developmental factors have made and will continue to make South Africa more susceptible to a severe HIV epidemic than most other countries around the world. These factors include disrupted family and communal life - due in part to apartheid, migrant labour patterns and high levels of poverty; the low status of women in society and the high prevalence of violence against women; resistance to the use of condoms; social norms that do not frown on high numbers of sexual partners, especially in the case of men; high levels of other sexually transmitted diseases, which increase the likelihood of the transmission of HIV; and the most developed transport infrastructure of any African country, which facilitates the easier spread of the virus into new communities. Given that South Africa’s epidemic is still at a fairly early stage of development and that the median incubation period appears to be around 8.5 years, the brunt of the impact of the epidemic in terms of AIDS illnesses and deaths is yet to be felt. Although reports from hospitals confirm that the number of HIV/AIDS related illnesses and deaths are rising rapidly, there is no reliable data available on the actual number of AIDS cases or AIDS deaths in South Africa.5 One reason for this is that AIDS cases are not notifiable (people are not legally bound 5 Official reports from Statistics SA confirm that there has been a steady increase in young, adult mortality over the last decade. However, the most recent official cause of death statistics available are those for 1996 (as reported by Statistics SA). (Their reports on recorded deaths are generally only published 4-5 years after the year 4 to report an AIDS case). However, even if the disease was legally notifiable, under-reporting could still take place, as many victims are never diagnosed with HIV/AIDS before they die. Furthermore, due to fear of social rejection, those who are correctly diagnosed may decide not to reveal their status. Antenatal Survey Data Currently, the annual survey of women attending antenatal clinics by the Department of Health provides the most representative and reliable set of data concerning the HIV epidemic in South Africa. The anonymous testing of a sample of women at selected public sector antenatal clinics during October each year provides information on HIV prevalence rates among women attending these clinics (i.e. sexually active pregnant women). As the vast majority of the women attending public sector antenatal clinics are black, the survey results provide good coverage of pregnant black women. Unfortunately, the white, coloured and Asian population groups, as well as the wealthier part of the black population group, are under-represented in this survey, as they generally tend to attend private sector clinics. Figure 1 HIV prevalence among antenatal clinic attendees in South Africa (Department of Health) 30% 26.5% 24.5% 24.8% 25% 22.8% 22.4% 20% 17.0% 14.2% 15% 10.4% 10% 7.6% 4.0% 5% 0.7% 1.7% 2.2% 0% 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 covered.) By 1996, the number of AIDS deaths was too low to rely on to make accurate predictions of the future course of the epidemic. 5 The latest antenatal clinic survey (Department of Health 2002) revealed that 26.5% of women attending public sector antenatal clinics were infected with HIV by late 2002 (see figure 1). HIV infection rates for men are not measured in the antenatal clinic survey, but are generally projected to be somewhat lower compared to that of women. The survey results suggest that the epidemic is most advanced in KwaZulu-Natal, with HIV prevalence of women visiting antenatal clinics estimated at 36.5% (see figure 2). Other provinces with very high infection rates are Gauteng, the Free State, Mpumalanga and the North West, where more than 1 in 4 women visiting public sector antenatal clinics tested HIV positive. The Western Cape’s epidemic is still at a relatively early stage of development, with only 12.4% of women visiting antenatal clinics in this province testing positive for HIV. However, HIV prevalence in the Western Cape is currently increasing at a faster rate than in the other provinces (see table 1). Figure 2 Provincial HIV prevalence according to antenatal clinic data 2002 (Department of Health) 0% 5% 10% 15% 20% 25% 30% 35% 36.5% KwaZulu-Natal 31.6% Gauteng Free State 28.8% Mpumalanga 28.6% 26.2% North West 23.6% Eastern Cape Limpopo Northern Cape Western Cape 40% 15.6% 15.1% 12.4% 26.5% South Africa 6 Table 1 shows that HIV prevalence increased in 6 of the 9 provinces in South Africa during 2002. Extrapolations from the antenatal clinic data indicate that 5.3 million South Africans were infected with HIV by the end of 2002, compared to 4.74 million in 2001 (Department of Health, 2003). The latest survey results seem to indicate that the epidemic has not yet reached a plateau. Table 1 HIV prevalence among antenatal clinic attendees by province (Department of Health) 1997 1998 1999 2000 2001 2002 KwaZulu-Natal 26.9 32.5 32.5 36.2 33.5 36.5 Gauteng 17.1 22.5 23.9 29.4 29.8 31.6 Free State 19.6 22.8 27.9 27.9 30.1 28.8 Mpumalanga 22.6 30.0 27.3 29.7 29.2 28.6 North West 18.1 21.3 23.0 22.9 25.2 26.2 Eastern Cape 12.6 15.9 18.0 20.2 21.7 23.6 Limpopo 8.2 11.5 11.4 13.2 14.5 15.6 Northern Cape 8.6 9.9 10.1 11.2 15.9 15.1 Western Cape 6.3 5.2 7.1 8.7 8.6 12.4 RSA 17.0 22.8 22.4 24.5 24.8 26.5 ASSA Model Projections Due to a lack of comprehensive data on HIV prevalence in the general South African population, demographers extrapolate from this antenatal clinic survey data to the total population by making assumptions about HIV infection rates in the sub-groups of the population not covered by the survey (e.g. men). In extrapolating from the antenatal clinic survey data to the general population, researchers need to take note of the fact that the HIV prevalence among pregnant women attending public sector antenatal clinics will likely be higher than HIV prevalence among the general population. Certain sub-groups of the population that are not covered by the survey may have lower levels of HIV infection. These include men (mainly due to biological factors), people who are not sexually active and more affluent people that attend private sector clinics. On the other hand, there are smaller subgroups of the total population that may have higher infection rates, such as sex-workers and migrant workers. The estimates from the antenatal clinic survey are used in combination with assumptions with regard to HIV infection rates in the sub-groups of the population not covered 7 by the survey to develop demographic models to project the future course of the epidemic. In what follows, demographic projections from the well-recognised ASSA 2000 model are presented. The ASSA 2000 model was developed by Professor Rob Dorrington and the Actuarial Society of South Africa (ASSA). Figure 3 shows the estimated age distribution of the HIV epidemic among males and females in 2003. HIV infection rates are highest among women between the ages of 20 and 39 (i.e. their most fertile years). It is estimated that peak prevalence rates for men occur at older ages - between the ages of 25 and 44 (i.e. possibly their most productive years). The majority of people who die from AIDS will be in the 30 to 45 year age group. Figure 3 HIV prevalence per age group in 2003 (ASSA 2000) 40% 35% 30% 25% 20% 15% 10% 5% 0% 0-14 15-19 20-24 25-29 30-34 Females 35-39 40-44 45-49 50-59 60+ Males The HIV/AIDS epidemic will have a disproportionate impact on the working age population, with approximately 25% of adults aged 20 to 64 already infected with HIV (see figure 4). ASSA 2000 model projections suggest that, in the absence of any interventions, HIV prevalence among adults (20 to 64) could reach 28% in 2006.6 AIDS deaths among the working age population are expected to quadruple over the next decade. Although no reliable 6 The ASSA model is currently being updated in order to produce projections of the course of the epidemic if interventions such as voluntary counselling and testing are implemented and antiretroviral treatment is provided to HIV/AIDS victims. 8 estimates of HIV infection per skills category are available, it is believed HIV prevalence is highest among semi- and unskilled workers and lowest among highly skilled workers. Figure 4 HIV prevalence among adults - ages 20 to 64 (ASSA 2000) 30% 25% 20% 15% 10% 5% 2015 2013 2011 2009 2007 2005 2003 2001 1999 1997 1995 1993 1991 1989 1987 1985 0% Figure 5 shows the Bureau of Market Research’s estimates of HIV prevalence among adults (15 years and older) per LSM (Living Standards Measure) group in 2001. The LSM grouping system was developed by the South African Advertising Research Foundation (SAARF) and is widely used as a market segmentation tool in South Africa. The SAARF LSM groups are determined on a basis of 29 variables that include variables related to living standards, such as whether people have access to hot running water, electricity, a fridge, a microwave oven, a flush toilet, a personal computer and a motor vehicle. Whereas the rural poorest of the poor are typically found in LSM 1, the urban richest of the rich are found in LSM 10. 9 Figure 5 HIV prevalence among adults per LSM group in 2001 (Bureau of Market Research) 0% 5% 10% 15% 20% LSM 1 (R 748) LSM 2 (R 895) LSM 3 (R 1 113) LSM 4 (R 1 595) 18.1% LSM 5 (R 2 289) 18.0% LSM 6 (R 3 731) LSM 7 (R 5 495) LSM 8 (R 7 407) LSM 9 (R 9 743) LSM 10 (R 13 406) 16.8% 17.9% 18.3% 17.2% 14.6% 11.9% 6.5% 3.8% Various companies have developed LSM profiles with respect to their products and services. “By determining the impact of HIV/AIDS on different LSM groups, companies can arrive at a better understanding of the current and future impact of HIV/AIDS on sales of their products and services, and thus on their long-term profitability and viability in the light of the HIV/AIDS epidemic.”7 It is clear from figure 5 that HIV prevalence is highest among LSMs 1 to 6, where more than 15 % of people aged 15 years and older are estimated to have been HIV positive in 2001. AIDS mortality is expected to rise significantly and peak between 2006 and 2010, when a large percentage of people who are currently HIV positive will have progressed to full-blown AIDS and the terminal phase of the disease. It is expected that HIV/AIDS will have a severe impact on sales of goods of which members of LSM groups 1 to 6 are strong consumers, including basic foodstuffs such as bread, flour, yoghurt, milk, rice, instant coffee, tea and fresh fruit and vegetables. In contrast, HIV prevalence among LSM 10 members is estimated to be low. However, the strong buying power of LSM 10 members implies that even a relatively limited number of AIDS deaths could impact on sales of goods directed at this group, such as durable and luxury goods. 7 BMR 2003. “The Demographic Impact of HIV/AIDS on Provinces and Living Standards Measure (LSM) Groups in South Africa, 1996 to 2011.” Research Report No. 310. p.8. 10 THE ECONOMIC IMPACT OF HIV/AIDS South Africa faces one of the world's most severe HIV/AIDS epidemics. Whereas the disease was initially only regarded as a serious health crisis, it is now clear that the epidemic also holds economic consequences for our country. HIV infected individuals and households will be the first to experience the economic impacts of AIDS, where after the effects will ripple outwards to businesses and eventually the macro-economy. The economic impact of AIDS on households primarily stems from its impact on household income and expenditure. The loss of a breadwinner could permanently reduce the income of a household, particularly in the case of lower income households, who are often inadequately insured. The financial impact may well be exacerbated if another member of the family has to stop working to care for the sick. Moreover, HIV/AIDS typically strikes more than one member of the household. Many households may become entirely dependent on an old age pension or other social support grants. AIDS may well worsen poverty and exacerbate the skew income and wealth distribution in certain African countries, as poor households appear to be more vulnerable to the epidemic and have fewer resources available to cope with the disease The AIDS epidemic will affect household spending patterns, as HIV/AIDS infected households will be burdened by higher health care costs, transport costs to and from health services and funeral expenses. Households may have to divert funds away from savings or other expenditure categories, such as children's education or non-essential spending. Some households may even find it necessary to liquidate fixed assets in order to be able to acquire medical care for the sick or to cover burial costs. Furthermore, AIDS deaths will reduce the absolute number of consumers in an economy, which could have a negative effect on total consumption expenditure. Similarly, private residential investment will be constrained by the slower growth in the population as a result of the epidemic. AIDS related illnesses and deaths of managers, employees and their family members could have a significant impact on business. It is expected that companies will need to increase their contributions to pension, life, disability and medical benefits on account of the AIDS epidemic. In addition to these direct cost increases, indirect costs to companies may also rise. These costs include recruitment and training costs, cost of increased labour turnover, lost skills, worker absenteeism due to illness or compassionate leave for workers to attend funerals and to care for sick family members, lower labour productivity due to physical disability, stress 11 and reduced morale caused by the illness or death of friends, fellow employees and relatives, legal fees and time spent on negotiations between labour and management, as well as the costs involved in ensuring occupational health and safety standards. The vulnerability of different companies will vary, depending on factors such as the labour intensity of the company; the risk profile or susceptibility of its workers; the skills of affected employees and the ease of substitution between workers; the structure of employee benefit schemes; the degree to which companies have implemented strategies to cope with HIV/AIDS in the workplace, the impact of AIDS on suppliers of key production inputs, as well as on the company's target market. HIV/AIDS induced cost increases will have an adverse impact on corporate savings and profits, constraining fixed investment by the private sector. The HIV/AIDS epidemic will put special pressures on the public sector. One of the most visible consequences of the epidemic will be an increase in the number of people seeking medical care – a substantial proportion of the HIV/AIDS victims will likely turn to state hospitals for medical care. The financial strain on the public health sector could be severe, not only as a result of the sheer number of people seeking health care, but also because health care for AIDS patients is more expensive than for most other conditions. An important challenge for the government will be that the increased financial burden stemming from higher public health care and other social spending such as foster grants and institutional care for orphans will probably coincide with reduced tax revenues. Increased direct and indirect costs will reduce private sector profits, which are likely to have an adverse impact on economic growth and wages, indicating an erosion of the tax base and lower government revenue. In all likelihood, HIV/AIDS will lead to a shift in spending from “more to less productive avenues” (e.g. from public sector fixed investment to health care services). Given all the potential impact channels, it can safely be stated that HIV/AIDS will more likely than not reduce GDP growth in countries with severe epidemics. However, predicting the extent of the impact of the HIV/AIDS epidemic on macro-economic growth is by no means an easy task. The brunt of the impact is likely to be felt years from now and projections of the economic impact of HIV/AIDS are subject to limitations on, inter alia, the ability to estimate the current scope of the epidemic, projecting the course of the epidemic into the future and estimating the economic consequences of the demographic, productivity and health care cost implications of the epidemic. Most of the attempts that have been made to quantify the macro-economic impact of HIV/AIDS occurred during the early 1990s and relied on fairly simple models, often only 12 projecting the impact of HIV/AIDS on overall economic growth and per capita income. Estimates of the impact of HIV/AIDS on countries with advanced epidemics ranged anywhere from a reduction of 0.1 to 4.4 percentage points in the average GDP growth rate over the next 10 to 20 years. Over the past few years there has been renewed interest in the modelling of the economic impact of HIV/AIDS, mostly due to increasing appreciation of the scope of the epidemic in Sub-Saharan Africa and in South Africa in particular. The year 2000 saw the first serious attempts at quantifying the economic impact of HIV/AIDS in South Africa, in the shape of research papers by ING Barings8 and Arndt and Lewis9. Although ING Barings and Arndt and Lewis relied on the same demographic inputs, the models that were employed differed, as did their assumptions with regard to how the epidemic would affect the economy. The two studies produced divergent projections of the impact of HIV/AIDS on economic growth whereas ING Barings predicted that GDP growth would be only 0.3 percentage points lower on average during 2002-2010 compared to what would have been possible without AIDS, Arndt and Lewis projected that GDP growth could be as much as 2.0 percentage points lower. Arndt and Lewis concluded that per capita GDP levels would also be lower due to AIDS, while the ING Barings study suggests that per capita income may rise. In 2001, the Bureau for Economic Research (BER) employed its annual macroeconometric forecasting model to model the impact of HIV/AIDS on the South African economy. Simulation results suggested that the rate of GDP growth could fall from a projected average of 3.7% over the period 2002-2015 to 3.2% per year due to the HIV/AIDS epidemic (a reduction of 0.47 percentage points). The BER projected that the South African economy would be 5.7% smaller by the year 2015 than it would have been without HIV/AIDS. In contrast, the level of per capita GDP is projected to be about 14.8% higher (in real terms) by 2015, as the adverse impact of the epidemic on the size of the population will outweigh the negative impact on real GDP. These projections are notably less devastating compared to that of Arndt and Lewis, but slightly more pessimistic compared to that of the ING Barings study. The divergence in the above-mentioned estimates of the impact of HIV/AIDS on economic growth in South Africa reveals the extent of the uncertainty about the magnitude of the macro-economic impact of the epidemic. By providing much needed insight into the 8 QUATTEK, K., April 2000. “Economic Impact of AIDS in South Africa: A Dark Cloud on the Horizon.” A study by Wefa SA commissioned by ING Barings. 9 ARNDT, C. and LEWIS, J.D., August 2000. “The Macro Implications of HIV/AIDS in South Africa: A Preliminary Assessment.” Special submission to the South African Journal of Economics. 13 economic impact of HIV/AIDS on business and how business is responding to the epidemic, the results from the SABCOHA survey will serve as valuable inputs in future macro-economic modelling exercises. 14 APTER 2 RVEY M THODOLOGY C CHHAPTER 2:: SSUURVEY MEETHODOLOGY INTRODUCTION This section provides an overview of the methodology that was used to conduct the SABCOHA survey on the impact of HIV/AIDS on business in South Africa. A questionnaire was developed as a survey tool and the questions were evaluated in a pilot study. The questionnaire incorporated questions about the economic impact on HIV/AIDS on business in South Africa and the private sector’s response to the epidemic. The survey was conducted between 10 October and 20 November 2003. The questionnaire was sent by mail to a panel of 3003 regular participants in the BER’s quarterly business surveys. The panel of participants is broadly representative of the formal manufacturing, trade (retail, wholesale and motor trade) and building and construction sectors. Some 1006 completed questionnaires were returned to the BER, signifying a response rate of 33%. SURVEY METHODOLOGY The Questionnaire A questionnaire was developed to survey the economic impact of HIV/AIDS on business in South Africa and to determine how business has responded to the epidemic. The questionnaire was designed to serve a postal survey approach. In order to optimize participation in the study, few figures were called for and questions were kept simple – most of the questions required that the respondent simply “tick the appropriate box”. Furthermore, individual responses are treated as strictly confidential. The questionnaire is presented in Appendix 1. A pilot study was conducted to evaluate the questionnaire. The questionnaire was faxed to 20 companies and follow-up phone calls were made. Respondents were asked to point out the questions that they found ambiguous or difficult to understand, to suggest ways to simplify the questionnaire and to indicate whether important issues with regard to the impact of HIV/AIDS on business have been omitted. Respondents were also given the opportunity to suggest further questions and to give general comments on the survey. Telephonic interviews with the respondents revealed an overwhelmingly positive response to the survey. Valuable information was gained from the pilot study and some questions were adapted to prevent ambiguity. 15 In order to ensure the integrity of the results, respondents were urged to complete the questionnaire even if they thought that HIV/AIDS has had no impact on their business. In a letter accompanying the questionnaire, it was requested that the CEO, owner or manager of the organisation, or the executive that knows best about the impact of HIV/AIDS on the business, complete the questionnaire. Given the position of these executives in their company and the nature of the questions, respondents would have been able to complete the questionnaire within a few minutes without consulting detailed financial or other records. The questionnaires were sent by mail to a panel of 3003 regular participants in the BER’s quarterly business surveys. This panel comprised 1089 manufacturers, 541 retailers, 317 wholesalers, 183 vehicle dealers and 873 respondents in the building and construction sector. The questionnaires were mailed to respondents on the 10th of October 2003. By the 20th of November, 1006 completed questionnaires had been returned to the BER, signifying a response rate of 33%. The BER’s Business Surveys and the Panel of Participants The BER has been conducting business surveys since 1954. The BER’s survey method of the manufacturing, trade and building & construction sectors is modeled on those of the Munich based IFO Institute and the European Commission. The business surveys are qualitative in nature. The questionnaires contain a small number of business related questions and respondents only have to indicate whether a particular activity is “up”, “down” or “the same”. 10 In respect of the firms surveyed in the BER’s quarterly business surveys (and hence also in the HIV/AIDS survey), the building and construction survey includes architects, quantity surveyors, building contractors, sub-contractors and engineers. The trade survey covers retailers, wholesalers and vehicle dealers, while the manufacturing survey differentiates between sub-sectors in the manufacturing sector. (For the purpose of the HIV/AIDS survey, aggregated results are presented for the manufacturing sector and the building and construction sector. However, results for the trade sector are disaggregated into retail, wholesale and motor trade.) Instead of surveying only the headquarters of national companies, the BER’s surveys are conducted at ground level - questionnaires are sent to the branches of a company in the different regions, allowing a provincial breakdown of the data. 10 For more information on the design an implementing of business surveys, see “Business Tendency Surveys – A Handbook” by the OECD, 2003. OECD Publications, Paris, France. 16 The BER’s business surveys are conducted quarterly. Given that the same firms are approached from one survey to the next, a panel is in effect established. Panel based surveys are the norm internationally for conducting business surveys. In accordance with international custom, deliberate sampling was used to design the BER’s manufacturing, trade and building & construction panels. Participants were selected in such a manner that they represent particular sectors, regions and firm sizes. The deliberate sampling method agrees with convenience non-probability sampling. Conventional statistical measures, such as sampling margins of error, cannot be calculated to measure the degree of representation of nonprobability samples. However, the BER’s panel of participants are broadly representative of the formal manufacturing, trade and building and construction sectors, taking into account the response rate and the results from a comparison between the composition of the survey panels and census and other official data.11 (Informal street vendors, emerging builders and unregistered businesses are not covered.) 11 Details about the composition of the panels and their representation appear in an article “An evaluation of the BER’s trade and building survey panels” in the Journal for Studies in Economics and Econometrics (SEE) vol. 26 no. 1, April 2002, pp. 33 – 49 by GJ Kershoff. 17 APTER 3 RVEY R SULTS C CHHAPTER 3:: SSUURVEY REESULTS INTRODUCTION This section of the report presents the results of the SABCOHA survey on the impact of HIV/AIDS on business in South Africa. The survey was conducted by the Bureau for Economic Research (BER) during October and November 2003 among its respondents in the manufacturing, retail, wholesale, motor trade and building and construction sectors. Some 1006 companies participated in the survey. Almost 70% of the questionnaires were completed by the Chief Executive Officer, Managing Director or owner of their company (see figure 6). Figure 6 Position of executive completing questionnaire 0% 10% 20% 30% 40% 50% 60% 70% 69% CEO / MD / Owner Financial Manager / Accountant Production / Sales Manager Human Resources Manager Other 80% 12% 2% 8% 9% In what follows, the survey questions and employer responses are presented and discussed (in order of appearance in the questionnaire). Questions and responses are divided into three broad categories, namely “labour force details”, “how has business responded to the epidemic” and “the economic impact of HIV/AIDS on business.” For most of the questions, employer responses are disaggregated to show the results for each of the five sectors surveyed; the four main provinces (Gauteng, KwaZulu-Natal, the Western Cape and the Eastern Cape); and per company size. Company size was measured according to employee numbers: • Less than 100 employees Æ Small company • 100 to 500 employees Æ Medium size company • More than 500 employees Æ Large company 18 LABOUR FORCE DETAILS The first section of the questionnaire called for the contact details of the executive completing the questionnaire and labour force details of the company surveyed. Respondents were asked to state employee numbers; the percentage of male vs. female employees; the percentage of employees in each skills category and the percentage of employees in each of three specified age categories. Table 2 presents the labour force details per company size. Of the 1006 participating companies, 51 were classified as large, 165 as medium size and 790 as small. The companies surveyed employed some 192 132 workers, of which approximately 68% were male. Only 16% of employees were classified as highly skilled, while 39% and 45% were classified as skilled and semi-/unskilled respectively. On average, respondents indicated that close to half of their employees were between the ages of 30 and 45 years. When looking at these figures, one should keep in mind that females and semi-/unskilled workers are the most vulnerable groups when it comes to HIV infection and that AIDS mortality is highest among employees between the ages of 30 and 45 years. Table 2 Labour Force Details Large: More than 500 employees Medium: 100 to 500 employees Small: Less than 100 employees Total: All Sizes Number of respondents 51 165 790 1,006 Total number of full time employees 137,144 34,006 20,982 192,132 Male 69% 72% 67% 68% Female 31% 28% 33% 32% Semi- / Unskilled 52% 50% 44% 45% Skilled 35% 35% 40% 39% Highly Skilled 13% 15% 16% 16% Younger than 30 years 21% 23% 25% 24% 30 to 45 years old 51% 47% 49% 49% Older than 45 28% 29% 26% 27% Average % of employees: Average % of employees: Average % of employees: 19 Table 3 presents the labour force details per sector surveyed, while table 4 presents labour force details per province. The survey participants consisted of 365 manufacturers, 212 retailers, 100 wholesalers, 52 vehicle dealers and 277 respondents in the building and construction sector. Gauteng, KwaZulu-Natal and the Western Cape are the best-represented provinces in the survey. Although provincial labour force profiles do not deviate significantly from the overall profile, there are some interesting differences between the sectors surveyed. The building and construction sector employs the largest percentage of males (79%), while only 51% of employees in the retail sector are male. The manufacturing sector employs the largest percentage of semi-/unskilled workers (52%). Only 8% of employees in the retail sector were classified as highly skilled, while 26% of full time employees in the building and construction sector were classified as highly skilled (e.g. engineers, architects and quantity surveyors). However, compared to companies in other sectors, building and construction companies probably employ more workers on a contract basis, particularly semi- and unskilled workers. If a substantial number of semi- and unskilled employees in the building and construction sector are indeed casually employed (part time), our survey results would present an underestimate of the percentage of semi-/unskilled workers and an overestimate of the percentage of skilled and highly skilled workers in the building and construction sector. Table 3 Labour Force Details - Sectoral Breakdown Manufacturing Retail Number of respondents 365 212 277 Total number of full time employees 92,970 28,227 Male 69% Female 31% Building & Wholesale Construction Motor Total - All Sectors 100 52 1,006 62,044 5,795 3,096 192,132 51% 79% 65% 77% 68% 49% 21% 35% 23% 32% Average % of employees: Average % of employees: Semi- / Unskilled 52% 48% 38% 36% 38% 45% Skilled 35% 44% 36% 47% 45% 39% Highly Skilled 14% 8% 26% 17% 16% 16% Younger than 30 years 22% 29% 24% 24% 23% 24% 30 to 45 years old 50% 49% 46% 47% 53% 49% Older than 45 27% 22% 29% 28% 23% 27% Average % of employees: 20 Table 4 Labour Force Details - Provincial Breakdown Gauteng KwaZuluNatal Western Cape Eastern Cape Other Provinces Total RSA Number of respondents 348 213 243 101 101 1006 Total number of full time employees 61,189 51,103 42,186 31,789 5,865 192,132 Male 71% 67% 66% 64% 70% 68% Female 29% 33% 34% 36% 30% 32% Semi- / Unskilled 46% 46% 43% 48% 43% 45% Skilled 35% 39% 42% 38% 45% 39% Highly Skilled 18% 16% 15% 14% 12% 16% Younger than 30 years 20% 28% 27% 26% 24% 24% 30 to 45 years old 50% 45% 49% 48% 52% 49% Older than 45 30% 27% 24% 26% 24% 27% Average % of employees: Average % of employees: Average % of employees: Employer responses were only disaggregated to show the results for each of the four main provinces, namely Gauteng, KwaZulu-Natal, the Western Cape and the Eastern Cape. Responses from companies in Mpumalanga, Limpopo, the Free State, the North West and the Northern Cape were aggregated and are presented under “other provinces”. Apart from being practical, this decision was based on the fact that the BER’s panels are only representative of the four main provinces. 21 HOW HAS BUSINESS RESPONDED TO THE EPIDEMIC? The role of the private sector is critical if efforts to fight HIV/AIDS are to be effective and sustainable. Businesses have valuable resources that can easily and cost-effectively be utilized, including financial resources, management and marketing skills and access to workers, consumers and communities. It provides the ideal forum for the dissemination of information. No business in South Africa is immune from AIDS. Many South African companies have HIV/AIDS policies, but these are often inadequate because business leaders fail to react strategically to the epidemic. It is vital for companies to bear in mind that sick employees cost the employer money and treatment costs less. If an employee carries on working throughout most of the disease cycle and only initiates treatment towards the latter part of the disease, then the company will have carried the cost of illness (e.g. lower labour productivity and increased absenteeism), as well as the price of treatment. Furthermore, premature death results in group life, pension and medical benefits being paid out much earlier than planned, adding to the costs of the disease. For each new infection a firm’s prevention efforts successfully avoid, the company saves the costs associated with that infection. Studies have shown that the financial benefits of investment in prevention and treatment programmes will almost certainly exceed the costs.12 While many businesses seem to have underestimated the future impact of HIV/AIDS on their own organizations, they are becoming increasingly aware of the costs associated with HIV/AIDS in the form of increased absenteeism, staff turnover and recruitment and training costs. Not to mention the direct costs relating to medical care, insurance, retirement funds and funeral costs. With rising HIV prevalence rates and more and more employees falling ill and dying from AIDS, businesses are increasingly concerned about the impact of the disease on their organizations. The fact that the majority (69%) of the survey questionnaires were completed by the Chief Executive Officer, Managing Director or owner of the company suggests that the private sector considers HIV/AIDS as a serious threat. One may pose the question, why should companies be concerned about HIV/AIDS? Several reasons were provided in an article entitled 12 Metropolitan Group, November 2003. “ Still everybody’s business – The enlightening truth about AIDS.” p.134. 22 “HIV/AIDS and the workplace: forging innovative business responses”.13 In a nutshell, these were: • HIV/AIDS raises the cost of doing business, reduces productivity and lowers the overall demand for goods and services. • It results in a loss of experienced personnel. As younger less experienced staff replace experienced staff, productivity may be reduced. • It raises absenteeism. As HIV infection progresses to AIDS, affected workers will be off work more regularly. • It raises recruitment and training costs. • It increases labour turnover. • It results in increased health care costs and disability and pension payouts. The establishment and implementation of an HIV/AIDS policy and workplace programmes will not only help to reduce the future spread of the epidemic, but will also reduce the impact on the company. The need for a company HIV/AIDS policy arises out of the necessity to develop an organized, formalized response to the epidemic. An HIV/AIDS policy is a written document that sets out an organization’s position and practices as they relate to HIV and AIDS14. Not only does a policy provide guidelines as to how a business should respond to HIV positive employees, but it should also provide a framework for action to reduce the spread of HIV/AIDS and to manage its impact. An HIV/AIDS policy will provide both employers and employees with an informative point of reference on what they are entitled to and how this should be applied in practice. Such policies also attempt to strike a balance between productivity and profitability on the one hand, and a humane, fair and socially responsible response on the other. The development of a policy is only one part of a larger process; the real challenge lies in how to translate it into practice. A policy provides and important framework upon which to base workplace HIV/AIDS programmes. 13 UNAIDS, July 1998. “HIV/AIDS and the workplace: forging innovative business responses.” Available at http://www.unaids.org 14 “Developing an HIV/AIDS Policy – Content, Process, Challenges and Implementation. Joint project of the African Center for HIV/AIDS Management in the World of Work (Stellenbosch University) and The POLICY Project (South Africa)” 23 The function of an HIV/AIDS policy is to: • Define an organisation’s position on HIV/AIDS and to set out clear guidelines on how HIV/AIDS will be managed within the workplace; • Align the workplace response to the legal framework; • Ensure fairness; • Identify and protect the rights and responsibilities of employers and employees in the context of HIV/AIDS; • Set standards of behaviour expected of all employers and employees; • Establish consistency within the company; • Set the standard for communication about HIV/AIDS; • Provide a good foundation upon which to build an HIV/AIDS workplace programme; • Inform employees what assistance is available for HIV and AIDS; • Send a strong message that HIV/AIDS is a serious issue in the workplace; • Indicate commitment to dealing with HIV and AIDS; and • Ensure consistency with national and international practices.15 In what follows, the survey questions and employer responses with regard to HIV/AIDS policies and other HIV/AIDS workplace programmes are presented and discussed. Question 3 a: Does your company/group have an HIV/AIDS policy? The survey showed that only a quarter of companies in fact have an HIV/AIDS policy in place (see figure 7). Upon analysis per company size, it becomes evident that the vast majority (92%) of large companies have HIV/AIDS policies. The problem seems to lie with the 15 The information on policy has been taken, with permission, from “POLICY Project & Stellenbosch University, Post Graduate Diploma in HIV/AIDS Management in the Workplace, course module 2003. 24 smaller companies, where only 13% have implemented a policy. On a sectoral level, 42% of manufacturers have already implemented an HIV/AIDS policy, followed by the motor industry at 31%. It is disappointing to note that only 9% of retailers and 15% of building and construction companies have implemented an HIV/AIDS policy. The results did not differ significantly between the different provinces, with between 24% and 27% of companies in each province indicating that they have an HIV/AIDS policy. Please see the figures below for more detail. Figure 7 Percentage of companies that have implemented an HIV/AIDS policy or the following HIV/AIDS programmes 0% 10% 20% 30% 40% 26% An HIV/AIDS policy 18% A voluntary counselling and testing programme 41% An HIV/AIDS workplace awareness programme An HIV/AIDS care, support and treatment programme 13% Provision of anti-retroviral therapy at the workplace 6% Question 3 b: Has your company/group implemented the following HIV/AIDS programmes? i) A voluntary counselling and testing programme ii) An HIV/AIDS workplace awareness programme iii) An HIV/AIDS care, support and treatment programme iv) Provision of anti-retroviral therapy at the workplace 25 50% Figure 8 Percentage of companies that have implemented an HIV/AIDS policy or the following HIV/AIDS programmes 0% 20% 40% 60% 80% 100% # HIV/AIDS policy Large 92% Medium 64% Small 13% # Voluntary counselling and testing Large 69% Medium 46% Small 9% # HIV/AIDS workplace awareness programme Large 94% Medium 79% Small 29% # HIV/AIDS care, support and treatment Large 55% Medium Small 32% 6% # Provision of anti-retroviral therapy Large 37% Medium Small 9% 3% In order to achieve significant and sustainable results, business has to put comprehensive programmes in place. The motivation for a business to respond to HIV/AIDS varies and is often dependent upon factors such as HIV prevalence within the company and the area of operation, the employee benefits available to the workforce, as well as the level of knowledge and awareness of its leadership of the existing and potential impact of the epidemic on the company. 26 Any workplace HIV/AIDS programme should consist of two basic elements, namely programmes that aim to prevent or reduce new HIV infections (e.g. voluntary counselling and testing and HIV/AIDS awareness programmes) and programmes that provide treatment, care and support to employees and their families who are infected or affected by HIV/AIDS. For any of the above to be successful, there must be a good communication strategy to ensure that all staff is aware of the policy and programmes. The objectives of workplace HIV/AIDS programmes should include the prevention of new infections, care and support for infected employees and minimizing the impact on the company. Comprehensive workplace programmes can be put into place at a fraction of the amount that would otherwise be incurred due to AIDS-related illness and death16. Companies should therefore view money spent on HIV/AIDS as an investment rather than a cost. The number of companies with workplace programmes in place is somewhat low. Overall, 18% of respondents to the survey indicated that they have implemented a voluntary counselling and testing programme, 41% an HIV/AIDS awareness programme, 13% a care, support and treatment programme, while only 6% provide anti-retroviral therapy at the workplace. A breakdown is provided below per size, sector and region. It is very clear that the smaller companies still lack a strategic response to HIV/AIDS and for the most part have a great deal of work to do in rolling out workplace prevention and awareness programmes. 16 SABCOHA has developed an HIV toolkit for small and medium enterprises to help companies implement such programmes 27 Figure 9 Percentage of companies that have implemented an HIV/AIDS policy or the following HIV/AIDS programmes 0% 10% 20% 30% 40% 50% 60% 70% # HIV/AIDS policy 42% Manufacturing 9% Retail 15% Building & construction 26% Wholesale 31% Motor # Voluntary counselling and testing 31% Manufacturing 8% Retail 9% Building & construction 15% Wholesale 20% Motor # HIV/AIDS workplace awareness programme 62% Manufacturing Retail 25% Building & construction 25% 38% Wholesale 44% Motor # HIV/AIDS care, support and treatment 23% Manufacturing Retail 6% Building & construction 6% 9% Wholesale 10% Motor # Provision of anti-retroviral therapy 9% Manufacturing 6% Retail 3% Building & construction Wholesale 4% Motor 4% 28 Figure 10 Percentage of companies that have implemented an HIV/AIDS policy or the following HIV/AIDS programmes 0% 10% 20% 30% 40% 50% # HIV/AIDS policy 25% Gauteng 27% KwaZulu-Natal 25% Western Cape 24% Eastern Cape 27% Other Provinces # Voluntary counselling and testing 19% Gauteng 21% KwaZulu-Natal 15% Western Cape 18% Eastern Cape 17% Other Provinces # HIV/AIDS workplace awareness programme 43% Gauteng 46% KwaZulu-Natal 38% Western Cape 34% Eastern Cape 36% Other Provinces # HIV/AIDS care, support and treatment 13% Gauteng 15% KwaZulu-Natal 11% Western Cape 12% Eastern Cape 14% Other Provinces # Provision of anti-retroviral therapy 5% Gauteng 8% KwaZulu-Natal 6% Western Cape 7% Eastern Cape 6% Other Provinces 29 60% Question 3 c: Have these prevention, treatment or support programmes increased labour costs to your company/group? Figure 11 Have prevention, treatment or support programmes increased labour costs to your company? 0% 15% 30% 45% 60% 75% 67% No effect No effect 27% Small Increase 5% Moderate Increase Increase Large Increase Bearing in mind that only a small proportion of the companies surveyed have implemented any sort of workplace programme, only 32% indicated that these prevention, treatment or support programmes had increased their labour costs. The majority of these companies indicated that the cost implications of these programmes had been small (see figure 11). Question 3 d: Has your company/group conducted research (e.g. an HIV/ AIDS risk assessment) to assess the impact of HIV/AIDS on your: i) labour force ii) production costs iii) consumer base All companies, however large or small, should plan for the impact of HIV/AIDS. HIV/AIDS risk assessments are important in order to show senior management the business rationale for action against the epidemic. Of all the companies surveyed, only 14% reported having conducted research to assess the impact of HIV/AIDS on their labour force, 8% on their production costs and only 6% on their consumer base. 30 Figure 12 Percentage of companies that have conducted research (e.g. risk assesment) to assess the impact of HIV/AIDS on: 0% 3% 6% 9% 12% labour force 15% 14% production costs 8% 6% consumer base Most of this risk assessment applied to the larger companies. Less than 10% of the small companies surveyed have done any type of research into the impact of HIV/AIDS on their business. Figure 13 Percentage of companies that have conducted research (e.g. risk assesment) to assess the impact of HIV/AIDS on: 0% 10% 20% 30% 40% 50% 60% # LABOUR FORCE 57% Large Medium 27% 9% Small # PRODUCTION COSTS 31% Large 12% Medium Small 5% # CONSUMER BASE 22% Large Medium Small 7% 5% 31 Figure 14 Percentage of companies that have conducted research (e.g. risk assesment) to assess the impact of HIV/AIDS on: 0% 5% 10% 15% 20% 25% # LABOUR FORCE 22% Manufacturing 10% Retail 7% Building & construction 16% Wholesale 4% Motor # PRODUCTION COSTS 13% Manufacturing Retail 4% Building & construction 4% 8% Wholesale Motor 2% # CONSUMER BASE Manufacturing 8% Retail 8% Building & construction 3% 6% Wholesale Motor 2% The survey results suggest that manufacturers are likely to be better prepared for the impact of the epidemic on their labour force, with at least one in five having conducted research into the impact of HIV/AIDS on their labour force. KwaZulu-Natal and Gauteng, where the impact of the epidemic is most evident, seem to have conducted more research into the impact on their labour forces than the other regions. Overall, surprisingly few companies have undertaken any research on the likely impacts of HIV/AIDS to their consumer base. 32 Figure 15 Percentage of companies that have conducted research (e.g. risk assesment) to assess the impact of HIV/AIDS on: 0% 4% 8% 12% 16% 20% # LABOUR FORCE Gauteng 17% KwaZulu-Natal 17% 11% Western Cape 12% Eastern Cape 10% Other Provinces # PRODUCTION COSTS 8% Gauteng 10% KwaZulu-Natal Western Cape 5% 8% Eastern Cape 9% Other Provinces # CONSUMER BASE 6% Gauteng 7% KwaZulu-Natal Western Cape 5% Eastern Cape 5% 8% Other Provinces 33 THE ECONOMIC IMPACT OF HIV/AIDS ON BUSINESS IN SOUTH AFRICA This section of the report presents the survey questions and employer responses with regard to the economic impact of HIV/AIDS on business. As mentioned earlier, previous surveys have focused mainly on “workplace responses” to the epidemic (e.g. prevention, treatment and response programmes, HIV/AIDS risk assessment). The SABCOHA survey expands on previous research conducted in this area, as it also considers the impact of HIV/AIDS on, among other, productivity, labour turnover rates, production costs, sales, prices, profits and the investment and employment decisions of firms. Question 4.a Has HIV/AIDS affected the production side of your company? Please rate the impact of HIV/AIDS on the following factors: i) Lower labour productivity and/or increased worker absenteeism ii) Higher labour turnover rates iii) Loss of experience and vital skills iv) Higher recruitment and training costs v) Higher employee benefit costs (e.g. medical aid; pension, life and disability insurance; funeral benefits) Figure 16 Percentage of companies reporting that HIV/AIDS has had the following impacts: 0% 5% 10% 15% 20% 25% 30% 35% 40% Lower labour productivity / increased absenteeism Higher employee benefit costs Higher labour turnover rates Loss of experience and vital skills Higher recruitment and training costs Small impact 34 Moderate impact Large impact Figure 16 shows that 39% of respondents indicated that HIV/AIDS has already reduced labour productivity or increased absenteeism among employees. Close to one in three of the companies surveyed indicated that HIV/AIDS has increased the cost of employee benefits and has led to higher labour turnover rates. Some 27% of respondents reported that they have lost experience and skills due to HIV/AIDS, while 24% feel that they have incurred recruitment and training costs due to the epidemic. Most of the companies that have had to face these cost implications of the epidemic indicated that the impact had been “small”. However, a significant percentage of companies are already experiencing moderate or large impacts, especially on employee benefit costs. Figure 17 Percentage of companies reporting that HIV/AIDS has had the following impacts: 0% 15% 30% 45% 60% 75% 90% # Lower labour productivity / increased absenteeism Large Medium Small # Higher labour turnover rates Large Medium Small # Loss of experience and vital skills Large Medium Small # Higher recruitment and training costs Large Medium Small # Higher employee benefit costs Large Medium Small Small impact 35 Moderate impact Large impact Figure 17 above shows that there is a clear difference between the responses of large, medium and small companies. The results indicate that, compared to medium and large companies, a significantly lower percentage of small companies have noted that HIV/AIDS has affected the production side of their business in some or other way. The majority of medium and large companies in South Africa indicated that the epidemic has had a noticeable impact on production costs. In fact, more than 75% of the large companies surveyed indicated that HIV/AIDS has led to lower labour productivity or increased absenteeism, higher employee benefit costs and higher labour turnover rates. In sharp contrast, less than a third of small companies reported that HIV/AIDS has had these impacts. Figure 18 below shows the breakdown of the results per sector. The results show that close to half of the manufacturers surveyed indicated that HIV/AIDS has led to lower labour productivity or increased absenteeism and higher employee benefit costs and labour turnover rates. As demonstrated in table 3, the manufacturers surveyed by the BER employ significantly more workers than, for example, retailers. Most of the manufacturers were therefore classified as medium or large firms. It is therefore not surprising that, like large firms, the majority of manufacturers have experienced lower labour productivity or increased absenteeism due to HIV/AIDS. Retailers appear to be the least affected, with less than 20% of respondents in the retail trade indicating that HIV/AIDS has had an impact on any of these cost factors. The impact of HIV/AIDS on the building and construction, motor trade and wholesale sectors rated somewhere between that of the high-risk manufacturing and lower-risk retail sectors. A study by ING Barings (1999) on the impact of HIV/AIDS on the different sectors of the South African economy identified the mining, transport, building and construction and manufacturing sectors as the most vulnerable to the AIDS epidemic, as a large proportion of their workforce falls within the high-risk semi- and unskilled categories.17 Although productivity losses will be substantial, one might argue that these industries have a larger pool of available workers to draw from and employee benefit and replacement costs will not be as high as in the skills intensive industries. Medium-risk sectors identified by ING Barings included retail, metals and chemicals, while the financial, business services and communication sectors are generally regarded as low risk sectors. However, these industries cannot afford to be complacent, as HIV/AIDS will exacerbate the skills shortage in South Africa and may impact significantly on employee benefit and replacement costs in these skills intensive sectors. 17 Kristina Quattek, 1999. “The demographic impact of HIV/AIDS on the South African economy.” ING Barings. 36 Our survey results showed that, compared to manufacturers, a significantly smaller percentage of building and construction companies have experienced HIV/AIDS related impacts such as lower labour productivity, increased absenteeism or higher turnover rates. In recent years, many building and construction companies have downscaled their permanent workforce. Skilled workers are retained, but semi-and unskilled workers are often casually employed and are likely to move from one site to another to find work. In a labour surplus sector with casual employment, such as the building and construction sector, the impact of HIV/AIDS on production lines is likely to be less apparent, as there is a large pool of available workers to draw from and replacement costs are relatively low. Figure 18 Percentage of companies reporting that HIV/AIDS has had the following impacts: 0% 10% 20% 30% 40% 50% 60% # Lower labour productivity / increased absenteeism Manufacturing Retail Building & construction Wholesale Motor # Higher labour turnover rates Manufacturing Retail Building & construction Wholesale Motor # Loss of experience and vital skills Manufacturing Retail Building & construction Wholesale Motor # Higher recruitment and training costs Manufacturing Retail Building & construction Wholesale Motor # Higher employee benefit costs Manufacturing Retail Building & construction Wholesale Motor Small impact 37 Moderate impact Large impact Figure 19 Percentage of companies reporting that HIV/AIDS has had the following impacts: 0% 10% 20% 30% 40% 50% 60% # Lower labour productivity / increased absenteeism Gauteng KwaZulu-Natal Western Cape Eastern Cape Other Provinces # Higher labour turnover rates Gauteng KwaZulu-Natal Western Cape Eastern Cape Other Provinces # Loss of experience and vital skills Gauteng KwaZulu-Natal Western Cape Eastern Cape Other Provinces # Higher recruitment and training costs Gauteng KwaZulu-Natal Western Cape Eastern Cape Other Provinces # Higher employee benefit costs Gauteng KwaZulu-Natal Western Cape Eastern Cape Other Provinces Small impact Moderate impact Large impact The provincial breakdown of the results is shown in figure 19. The results indicate that companies located in KwaZulu-Natal and Gauteng - the powerhouse of the South African economy - are worst affected by the disease. More than 40% of companies operating in KwaZulu-Natal and Gauteng indicated that HIV/AIDS has affected the production side of their 38 business in some or other way. Companies based in the Western Cape have experienced a much smaller impact – less than 20% of all companies operating in the Western Cape noted an AIDS induced adverse impact on the production side of their business. These results are consistent with estimates of HIV prevalence among pregnant women visiting antenatal clinics – the latest antenatal clinic survey suggested that HIV prevalence is highest in KwaZulu-Natal, followed by Gauteng, and lowest in the Western Cape. Question 4.b If you are able to do so, please rank the following HIV/AIDS related costs according to the impact that they have had on company costs. Figure 20 Average ranking of HIV/AIDS related costs according to the impact they have on company costs 1 = Smallest 2 3Impact4 Largest 5 6Impact7= Lower labour productivity / increased worker absenteeism 8 6.9 6.3 Higher employee benefit costs 5.8 Loss of experience and vital skills 5.5 Higher labour turnover rates 5.2 Higher recruitment and training costs Voluntary counselling and testing programme / HIV/AIDS workplace awareness programme 4.9 HIV/AIDS care, support and treatment programme / provision of anti-retroviral therapy at workplace 4.7 Research into the impact of HIV/AIDS on company / business sector 3.6 Overall, respondents indicated that lower labour productivity and increased absenteeism, followed by higher employee benefit costs as a result of the epidemic, are the factors that have had the largest impact on company costs. Very few companies rated research 39 into the impact of HIV/AIDS, VCT and AIDS awareness and treatment programmes as important factors that affect company costs, probably because only a few companies have done this type of research or have implemented these programmes. Figure 21 below presents the results from question 4.b. in a different way – it shows the percentage of companies that rated the specified AIDS cost as having the largest, second largest or third largest impact on company costs. More than a third of all the companies surveyed considered lower labour productivity or increased absenteeism to have had the largest impact on company costs and close to 70% regarded it as one of the top three factors impacting on company costs. The second and third most important cost factors are higher employee benefit costs and loss of experience and vital skills due to HIV/AIDS. Figure 21 Percentage of companies rating specified HIV/AIDS related cost as having the largest, 2nd largest or 3rd largest impact on company costs 0% 10% 20% 30% 40% 50% 60% 70% Lower labour productivity / increased worker absenteeism Higher employee benefit costs Loss of experience and vital skills Higher labour turnover rates HIV/AIDS care, support and treatment programme / provision of anti-retroviral therapy at workplace Voluntary counselling and testing programme / HIV/AIDS workplace awareness programme Higher recruitment and training costs Research into the impact of HIV/AIDS on company / business sector Largest 40 2nd Largest 3rd Largest Table 5 below shows how the responses differed between companies of different sizes. In contrast to small and medium companies, large companies generally considered higher employee benefit costs as the most important cost factor, followed by the cost of VCT or HIV/AIDS awareness programmes. On average, large companies ranked lower labour productivity or increased absenteeism as third most important, followed by the cost of providing treatment programmes and conducting research. Whereas many large companies have implemented VCT and treatment programmes and conducted research, few medium and small companies have done so – this is probably the reason why these factors did not receive higher (more important) rankings from medium and small companies. Furthermore, some small companies may not provide employee benefits to their labour force, which may explain why this factor received a lower (less important) ranking when it comes to the impact on company costs from smaller companies than from large companies. Table 5 Ranking of HIV/AIDS related costs according to the impact they have on company costs Importance of cost factor Small companies: Less than 100 employees Medium companies: 100 to 500 employees Large companies: More than 500 employees Total: All Sizes Higher em ployee benefit costs Lower productivity / increased absenteeism VCT or HIV/AIDS awareness program m e Higher em ployee benefit costs M ost i m p o rta n t Lower productivity / Lower productivity / increased absenteeism increased absenteeism 2n d m o s t i m p o rta n t Loss of experience and vital skills 3rd m o s t i m p o rta n t Higher labour turnover Loss of experience and Lower productivity / Loss of experience and rates vital skills increased absenteeism vital skills 4th m o s t i m p o rta n t Higher em ployee benefit costs 5th m o s t i m p o rta n t Higher recruitm ent and training costs Higher em ployee benefit costs Higher labour turnover HIV/AIDS treatm ent / rates provision of ART Higher recruitm ent and training costs 41 Research into the im pact of HIV/AIDS Higher labour turnover rates Higher recruitm ent and training costs Question 5.a Table 6 Will your company be able to pass some of the HIV/AIDS related costs on to customers by increasing your selling prices? Small companies: Less than 100 employees Medium companies: 100 to 500 employees Large companies: More than 500 employees Total: All Sizes Yes 7% 11% 17% 8% No 75% 73% 68% 74% Don't Know 18% 16% 14% 17% Overall, only 8% of all the companies surveyed expected to be able to pass some of the HIV/AIDS related costs on to their customers by increasing their selling prices. Of the 8% of companies that felt confident that they would be able to raise their prices, the majority were unsure as to exactly how much they would be able to pass on, or expected to pass on less than a quarter of the costs (see table 7). If companies are not able to recover costs by increasing their selling prices, their profit margins will come under pressure. The results suggest that larger companies may be in a slightly better position to shield their profitability from HIV/AIDS induced costs, as a larger percentage of large companies expect to be able to recover some of these costs by hiking their prices. Question 5.b Table 7 If yes, what percentage of these costs do you think could be recovered by increasing your selling prices? (Total - All Sizes) 0% to 25% 25% - 50% 50% - 75% 75% to 100% Don't know 37% 6% 1% 7% 49% 42 HIV/AIDS can affect a company’s employment decision in diverse ways. Lower labour productivity, increased absenteeism and higher employee benefit and other HIV/AIDS related costs may encourage some companies to invest in technology, machinery or equipment in order to reduce their dependence on labour. On the other hand, in order to maintain production at the optimal level, some companies may decide to appoint extra employees or train two employees for the same position (also known as shadowing) to compensate for the impact of HIV/AIDS on labour productivity, absenteeism and mortality. When respondents were asked what they considered the net effect of HIV/AIDS to be on their demand for labour, 39% indicated that the epidemic increases their demand for labour (e.g. via work shadowing or replacement of AIDS sick workers). Only 12% indicated that the epidemic is negatively affecting their employment decisions, while 48% feel that HIV/AIDS has no impact on their demand for labour. Question 6 Table 8 What would you say the net effect of HIV/AIDS will be on your company's demand for labour (your decision to employ new workers or terminate current labour contracts)? Small companies: Less than 100 employees Medium companies: 100 to 500 employees Large companies: More than 500 employees Total: All Sizes Increases labour demand 35% 49% 62% 39% No effect 53% 32% 32% 48% Reduces labour demand 12% 17% 6% 12% Again, the responses differed between companies of different sizes. Whereas 35% of small companies indicated that HIV/AIDS increases their demand for labour, the corresponding figures for medium and large companies are 49% and 62% respectively. Compared to small companies, a significantly larger percentage of large companies have experienced lower labour productivity or increased absenteeism and higher labour turnover rates due to HIV/AIDS (see question 4.a.). Due to the sheer number of workers infected, some of South Africa’s larger companies may suffer substantial productivity losses. Production volumes will be negatively affected if these companies do not employ more workers to compensate for the adverse impact of HIV/AIDS. This, combined with the fact that large 43 companies have relatively more resources to finance work shadowing, probably explains why more large companies indicate that the epidemic has increased their demand for labour. Figure 22 below shows that, overall, 18% of the companies surveyed indicated that they foresee appointing extra employees (also known as work shadowing) to compensate for the impact of HIV/AIDS on labour productivity, absenteeism and mortality. A breakdown of the results revealed interesting differences in responses between different sectors. Almost 30% of manufacturers foresee implementing work shadowing, while only 10% of retailers plan to do so. Most of the manufacturing firms surveyed by the BER were classified as medium or large firms. Manufacturers, and large firms in particular, have generally noted greater productivity losses and higher labour turnover rates due to HIV/AIDS than retailers, which may be one reason why more manufacturers foresee implementing work shadowing to compensate for the impact of HIV/AIDS. Similarly, a larger percentage of the companies operating in KwaZuluNatal and Gauteng, the provinces with the highest HIV prevalence rates, foresee implementing work shadowing. Question 7 Does your company/group foresee appointing extra employees (also known as shadowing) to compensate for the impact of HIV/AIDS on labour productivity, absenteeism and mortality? Figure 22 Percentage of companies reporting that they foresee appointing extra employees to compensate for the impact of HIV/AIDS on productivity, absenteeism and mortality 0% 5% 10% 15% 20% 30% 28% Manufacturing Retail 25% 10% Building & Construction 15% 12% Wholesale 13% Motor Total - All Sectors 18% 44 Figure 23 shows that less than 15% of all companies surveyed reported that they were investing in machinery or equipment to reduce their dependence on labour. Again, a sectoral breakdown of the results proved to be most informative. Whereas one in four manufacturers reported that they were investing in machinery or equipment to reduce their dependence on labour, less than 10% of respondents in other sectors are doing so. This may again be ascribed to the fact that a significantly larger percentage of manufacturing companies have experienced lower labour productivity, increased absenteeism or higher labour turnover rates due to HIV/AIDS compared to companies in the other sectors. Furthermore, the manufacturing sector is probably more capital intensive and may be better suited for this practice than some of the other sectors surveyed. Question 8 Is your company/group investing in machinery and/or equipment to reduce its dependence on labour/employees because of HIV/AIDS? Figure 23 Percentage of companies reporting that they are investing in machinery or equipment to reduce their dependence on labour because of HIV/AIDS 0% 5% 10% 15% Manufacturing Retail 25% 30% 25% 7% Building & Construction Wholesale 20% 9% 7% Motor 10% 14% Total - All Sectors As mentioned before, AIDS deaths will reduce the absolute number of consumers in the economy and will therefore in all likelihood also reduce the size of a company’s target market. Furthermore, HIV/AIDS will affect household spending patterns, as HIV/AIDS infected households will be burdened by higher health care costs, transport costs to and from health services and funeral expenses. Households may have to divert funds away from savings or 45 other non-essential expenditure categories in order to finance HIV/AIDS related spending, implying changing consumer spending patterns in favour of health care products and services. As mentioned in the previous section of the report, the vast majority of respondents indicated that they have not done any research on the impact of HIV/AIDS on their consumer base or target market. When asked how HIV/AIDS has affected their sales, three in four companies indicated that the epidemic has had no impact on the demand for their company’s products or services. However, only about 30% indicated that they still expect no impact on sales in 5 year’s time. Question 9.a How has HIV/AIDS affected the demand for your company/group’s products or services (i.e. sales)? Question 9.b What do you expect the (sales) impact of HIV/AIDS will be in 5 years time? Figure 24 The impact of HIV/AIDS on demand (i.e. sales): Current impact vs. expected impact 0% 10% 20% 30% 40% 50% 60% Lower sales Expect lower sales in 5 year's time No impact Expect no impact in 5 year's time Higher sales Expect higher sales in 5 year's time Don’t Know Don’t Know impact in 5 year's time Severely reduced demand Moderately reduced demand No Effect Moderately increased demand Sharply increased demand Don't know 46 70% 80% Whereas a very small percentage of companies reported that HIV/AIDS has already had a negative impact on sales, 30% indicated that they expect HIV/AIDS to have an adverse impact five years from now. Less than 10% expect higher sales in five year’s time due to HIV/AIDS (e.g. pharmaceutical companies and funeral parlours). Uncertainty about the sales impact increased, with close to one in three indicating that they don’t know how sales would be affected in 5 year’s time. Figure 25 and 26 below respectively portray the percentage of companies that indicated that HIV/AIDS has had an adverse impact on sales per sector and per province. It is interesting to note that, whereas almost half of the manufacturers surveyed have experienced lower labour productivity or increased absenteeism and higher labour turnover rates due to HIV/AIDS, less than 10% indicated that the epidemic has had a negative impact on their sales. Figure 25 Percentage of companies reporting that HIV/AIDS is adversely affecting demand (i.e. sales): Current vs. expected 0% 5% 10% 15% 20% 25% 30% 35% 40% # MANUFACTURING Current sales impact Expected sales impact # RETAIL Current sales impact Expected sales impact # BUILDING & CONSTRUCTION Current sales impact Expected sales impact # WHOLESALE Current sales impact Expected sales impact # MOTOR Current sales impact Expected sales impact Moderately reduced demand Severely reduced demand The differences are small, but the results show that a slightly larger percentage of retailers indicated that HIV/AIDS has had a negative impact on their sales. More than 35% of manufacturers, wholesalers and motor dealers expect HIV/AIDS to have an adverse impact on 47 sales in 5 year’s time. However, only about 18% of building and construction companies and 29% of retailers foresee an adverse impact. This is somewhat surprising, as the slower growth in the population as a result of the epidemic is bound to constrain private residential investment and the demand for public sector housing projects, as well as overall consumer spending. Products and services aimed at the mass consumer market or markets that are close to saturation will be particularly vulnerable to the impact of the epidemic. A provincial breakdown of the results shows that 10% or more of the companies in KwaZulu-Natal and the “other” provinces (Mpumalanga, Limpopo, the Free State, the North West and the Northern Cape) indicated that HIV/AIDS has had a negative impact on their sales. The corresponding figure for the Western Cape is only 3%. Figure 26 Percentage of companies reporting that HIV/AIDS is adversely affecting demand (i.e. sales): Current vs. expected 0% 5% 10% 15% 20% 25% 30% 35% 40% # GAUTENG Current sales impact Expected sales impact # KWAZULU-NATAL Current sales impact Expected sales impact # WESTERN CAPE Current sales impact Expected sales impact # EASTERN CAPE Current sales impact Expected sales impact # OTHER PROVINCES Current sales impact Expected sales impact Moderately reduced demand 48 Severely reduced demand 45% Question 10.a Has the HIV/AIDS epidemic impacted adversely on your company/group’s fixed investment decisions? Question 10.b If yes, please indicate the seriousness of the adverse impact on your company/group’s fixed investment decisions? Figure 27 Has HIV/AIDS had an adverse impact on your company's fixed investment decision? 0% 2% 4% 6% 8% 10% Yes Undecided Don't know extent of impact Small impact Moderate impact Large impact Undecided No impact Approximately 88% of all the companies surveyed reported that HIV/AIDS has not adversely affected their decision to invest in South Africa. Figure 27 shows that only 6% indicated that HIV/AIDS has had an adverse impact on their fixed investment decision. The remaining 6% were undecided. Of those who feel less likely to invest due to HIV/AIDS, the majority admitted that the impact on their investment decision had been small, or that they were uncertain how negative the impact had been. 49 Question 11.a Which of the following percentages represent your estimation of the impact of HIV/AIDS on your company/group’s profits? i) More than 5% lower v) Between 0% and 2.5% higher ii) Between 2.5% and 5% lower vi) Between 2.5% and 5% higher iii) Between 0% and 2.5% lower vii) More than 5% higher iv) No impact Question 11.b What do you expect the impact of HIV/AIDS on profits to be in 5 year’s time? Figure 28 The impact of HIV/AIDS on company profits: Current impact vs. expected impact 0% 10% 20% 30% 40% 50% 60% Lower profits Expect lower profits in 5 year's time No impact Expect no impact in 5 year's time Higher profits Expect higher profits in 5 year's time 0% to 2.5% lower 2.5% to 5% lower More than 5% lower 0% to 2.5% higher 2.5% to 5% higher More than 5% higher No impact HIV/AIDS will put profitability under pressure, not only due to HIV/AIDS induced cost increases, but also because it will reduce the size of a company’s target market and hence shrink sales compared to a no-AIDS scenario. When asked how HIV/AIDS has affected company profits, the majority of respondents indicated that the epidemic has had no impact on profits. Approximately a third of the companies surveyed reported that profitability has been adversely affected by HIV/AIDS, while only 7% indicated that profits were higher (e.g. 50 pharmaceutical companies and funeral parlours). However, respondents were a lot more pessimistic when they were asked what they expect the impact on profits to be in five year’s time. More than half of the companies surveyed expect that HIV/AIDS will adversely affect their profits: 23% expect profits to be down by 0% to 2.5%, 16% expect profits to be between 2.5% and 5.0% lower and another 13% foresee that profits will be more than 5% lower than what would have been possible in the absence of HIV/AIDS. The figures below portray the percentage of companies that indicated that HIV/AIDS has had an adverse impact on profits per company size, per province and per sector. Figure 29 Percentage of companies reporting that HIV/AIDS is adversely affecting profits: Current vs. expected 0% 15% 30% 45% 60% 75% 90% # LARGE Current impact Expected impact # MEDIUM Current impact Expected impact # SMALL Current impact Expected impact 0% to 2.5% lower 2.5% to 5% lower More than 5% lower More than 45% of medium and large companies indicated that the epidemic has already had an adverse impact on profits, while 30% of small companies reported lower profits due to HIV/AIDS. Four out of five large companies surveyed foresee that HIV/AIDS will have a negative impact on profits in five year’s time. The corresponding figures for medium and small companies are 69% and 46% respectively. Figure 30 shows that a larger percentage (close to 40%) of companies in KwaZuluNatal and Gauteng indicated that HIV/AIDS has already had a negative impact on profits. The manufacturing sector has been the worst affected, with more than 40% of manufacturers reporting that HIV/AIDS has reduced profits. 51 Figure 30 Percentage of companies reporting that HIV/AIDS is adversely affecting profits: Current vs. expected 0% 10% 20% 30% 40% 50% 60% 70% # GAUTENG Current impact Expected impact # KWAZULU-NATAL Current impact Expected impact # WESTERN CAPE Current impact Expected impact # EASTERN CAPE Current impact Expected impact # OTHER PROVINCES Current impact Expected impact 0% to 2.5% lower 2.5% to 5% lower More than 5% lower Figure 31 Percentage of companies reporting that HIV/AIDS is adversely affecting profits: Current vs. expected 0% 10% 20% 30% 40% 50% 60% # MANUFACTURING Current impact Expected impact # RETAIL Current impact Expected impact # BUILDING & CONSTRUCTION Current impact Expected impact # WHOLESALE Current impact Expected impact # MOTOR Current impact Expected impact 0% to 2.5% lower 2.5% to 5% lower 52 More than 5% lower 70% Question 12.a All in all, has HIV/AIDS had a significant adverse impact on your business (e.g. on production, sales or profits)? Question 12.b Do you expect HIV/AIDS to have a significant adverse impact on your business in 5 year's time? Figure 32 Percentage of companies reporting that HIV/AIDS is having a significant adverse impact on their business: Current vs. expected 0% 10% 20% 30% 40% 50% 60% # CURRENT IMPACT Large 4% Medium Small Total - All sizes 13% 8% 9% # EXPECTED IMPACT (in 5 year's time) Large 58% 55% Medium Small 39% Total - All sizes 43% Only 9% of all companies surveyed indicated that HIV/AIDS has already had a significant adverse impact on their business. However, 43% envisage a significant negative impact on their business in the near future. A provincial breakdown of the results for this question proved to be most informative and is presented in figure 33. Whereas only 2% of companies operating in the Western Cape felt that their business has been adversely affected by the epidemic, 16% of those in KwaZuluNatal have had to face significant adverse consequences. A breakdown of the results per sector is presented in figure 34. 53 Figure 33 Percentage of companies reporting that HIV/AIDS is having a significant adverse impact on their business: Current vs. expected 0% 10% 20% 30% 40% 50% 60% # CURRENT IMPACT 7% Gauteng 16% KwaZulu-Natal Western Cape Eastern Cape 2% 9% 14% Other Provinces # EXPECTED IMPACT (in 5 year's time) 45% Gauteng 50% KwaZulu-Natal 34% Western Cape 35% Eastern Cape 54% Other Provinces Figure 34 Percentage of companies reporting that HIV/AIDS is having a significant adverse impact on their business: Current vs. expected 0% 10% 20% 30% 40% 50% 60% # CURRENT IMPACT Manufacturing 10% Retail 10% Building & construction Wholesale Motor 6% 8% 6% # EXPECTED IMPACT (in 5 year's time) 52% Manufacturing 34% Retail 35% Building & construction 49% Wholesale 48% Motor 54 APTER 4 NCLUDING R MARKS C CHHAPTER 4:: C ONCLUDING REEMARKS CO Effective management of HIV/AIDS requires an understanding of the nature and the extent of the impact of HIV/AIDS on business. Sustainable private sector responses to the epidemic will only be achieved if senior management is convinced of the business rationale for action. The hesitancy of many companies to invest in comprehensive HIV/AIDS workplace programmes may be due to a lack of reliable data to show the economic impact of the epidemic. By providing evidence of the impact of HIV/AIDS on business in South Africa, the SABCOHA survey strives to fill this gap.18 With more than a 1000 companies participating in the survey, it is the largest survey on the impact of HIV/AIDS on business in South Africa to date. While much of the focus and information in the past has been on the response of large enterprises, this survey hopes to supplement with evidence on the impact of HIV/AIDS on small and medium enterprises. Employers were asked how and to what extent HIV/AIDS is affecting their businesses and what they are doing to combat the disease. The survey results are not only presented on a national basis, but are also disaggregated to show how employer responses differed per company size, per province and for five economic sectors. The survey will be conducted annually, allowing for the measurement of the impact of HIV/AIDS over time. The survey results reveal that many businesses are already facing the consequences of the epidemic. All in all, 9% of the companies surveyed indicated that HIV/AIDS has already had a significant adverse impact on their business and another 34% envisage a significant negative impact in five year’s time. HIV/AIDS is undoubtedly a bottom line issue for business, as it impacts on production costs and consumer markets. Approximately a third of the companies surveyed reported that HIV/AIDS has already had a negative impact on profits, while more than half expect an adverse impact on profitability in five year’s time. It seems as though HIV/AIDS has had a larger or more noticeable impact on the production side of business, with more than 30% of all firms surveyed reporting that HIV/AIDS has reduced productivity or increased absenteeism, raised the cost of employee benefits or increased labour turnover rates. Less than 10% of the companies surveyed have noticed a negative impact on their sales. However, three times as many expect the epidemic to have an adverse impact on sales in five year’s time. The survey results show that manufacturers and companies operating in KwaZuluNatal and Gauteng are worst affected, while retailers and companies based in the Western 55 Cape have experienced the smallest impact. However, business in the Western Cape should not take this as a reason for complacency, as HIV prevalence rates in the province are rising rapidly. Valuable lessons can be learned from the experience of business in Gauteng and KwaZulu-Natal. The impact of HIV/AIDS on the building and construction, motor trade and wholesale sectors rated somewhere between that of the high-risk manufacturing and lower-risk retail sectors. The impact of HIV/AIDS on production costs in the building and construction sector may be less apparent than for the manufacturing sector, as building and construction companies often employ semi- and unskilled workers on a contract basis (part time) and workers are likely to move from one site to another to find work. Given the high unemployment rates among semi- and unskilled labour and the fact that many building and construction companies have downscaled their permanent workforce, there is large pool of available workers to draw from and replacement costs may be relatively low. The global spread of HIV/AIDS and increasing evidence of the associated impacts on business has highlighted the need for business to step up to the challenge and take action against the epidemic. However, results from the SABCOHA survey suggest that most companies in South Africa have failed to respond to the epidemic. Only a quarter of all the firms surveyed have implemented a formal HIV/AIDS policy, while less than a fifth have a voluntary counselling and testing programme or provide care, support and treatment to infected workers. Employers are doing slightly better on the softer, less resource intensive interventions, such as the implementation of an HIV/AIDS workplace awareness programme. Overall, 41% of respondents indicated that they have implemented an HIV/AIDS awareness programme. Employer responses to the epidemic appear to be linked to company size, with most large companies indicating that they have an HIV/AIDS policy in place and small companies having done little in the way of action against the epidemic. Small and medium enterprises are an important source of employment in South Africa, and since their existence may be threatened as the epidemic peaks, it is imperative that they react strategically to HIV/AIDS. The perception of most companies seems to be that HIV/AIDS will have a small to moderate impact on their business and some companies have implemented HIV/AIDS policies and programmes to reduce the impact of the epidemic. However, these perceptions and employer strategies may well be based on insufficient or inaccurate information, as less than 18 The SABCOHA survey on “the impact of HIV/AIDS on business in South Africa” is freely available on the SABCOHA and BER websites. 56 15% of all employers surveyed have conducted research to assess the impact of HIV/AIDS on their labour force, production costs or consumer base. Overall, the response of business to HIV/AIDS needs to be speeded up. With rising HIV prevalence and clear evidence of the adverse impact of the epidemic on business in South Africa, companies should not be lagging behind with regard to the implementation of HIV/AIDS policies and programmes. It is our hope that the results from this survey will assist the private sector in recognising the business case for further action against HIV/AIDS in the workplace and beyond. Researched and compiled by Linette Ellis and Jenny Terwin Bureau for Economic Research December 2003 57 PENDIX 1 VEY Q ESTIONNAIRE A URRVEY RE APPPENDIX 1:: SSUR QUUESTIONNAIR SSABCOHA RRV EE IIIMPACT N U RRIIC ABCOHA SSU IV/AIDS O M U FF H N U H O O N BBBUSINESS UTTH VEEYY:: TTH HA CA MPPA USSIIN A AC CTT O NEESSSS IIIN O N SSO URVEY HE HIV/AIDS ON OUTH AFFFRICA OF Please fill in the missing information or tick the appropriate box. All information will be treated as confidential. Individual replies will not be published or quoted. 1.) Further contact details 1.a) Position of executive completing questionnaire: CEO / MD / Owner Financial Manager / Accountant Production / Sales Manager 1.b) Telephone number Area code Human Resources Manager ………….. No. Other ……………………. 2.) Labour force details 2.a) Number of full time employees 2.b) Percentage of employees ………………... Male ……….. % Semi- /unskilled 2.c) Percentage of employees .…………% .…………% 58 Female ……….. % Skilled + Younger than 30 2.d) Percentage of employees + ……..…% Highly skilled + 30 to 45 Years + ……..…% = 100% + …………% = 100% Older than 45 …………% = 100% 3.a) Does your company/group have an HIV/AIDS policy? Yes No Don’t Know 3.b) Has your company/group implemented the following HIV/AIDS programmes? Yes No Don’t Know i) A voluntary counselling and testing programme ii) An HIV/AIDS workplace awareness programme iii) An HIV/AIDS care, support and treatment programme iv) Provision of anti-retroviral therapy at the workplace 3.c) Have these prevention, treatment or support programmes increased labour costs to your company/group? Please rate the impact by ticking the appropriate box: No Effect Small increase Moderate increase 3.d) Has your company/group conducted research (e.g. an HIV/ AIDS risk assessment) to assess the impact of HIV/AIDS on your: Large increase Yes No Don’t Know i) labour force ii) production costs iii) consumer base 4.a) Has HIV/AIDS affected the production side of your company? Please rate the impact of HIV/AIDS on the following factors by ticking the appropriate boxes: HIV/AIDS has led to: i) No impact Lower labour productivity and/or increased worker absenteeism ii) Higher labour turnover rates iii) Loss of experience and vital skills iv) Higher recruitment and training costs v) Higher employee benefit costs (e.g. medical aid; pension, life and disability insurance; funeral benefits) 59 Small impact Moderate impact Large impact Don't know 4.b) If you are able to do so, please rank (from 1 to 9) the following HIV/AIDS related costs according to the impact that they have had on company costs, where 1 = the factor that has had the largest impact on costs, and 9 = the factor that has had the smallest impact on costs. Rank 1) Lower labour productivity and/or increased worker absenteeism 2) Higher labour turnover rates 3) Loss of experience and vital skills 4) Higher recruitment and training costs 5) Higher employee benefit costs (e.g. medical aid; pension, life and disability insurance; funeral benefits) 6) Voluntary counselling and testing programme and/or HIV/AIDS workplace awareness programme 7) An HIV/AIDS care, support and treatment programme and/or the provision of anti-retroviral therapy at the workplace 8) Research into the impact of HIV/AIDS on your company or business sector 9) Other: Please name …………………………………………………………….. 5.a) Will your company/group be able to pass some of the HIV/AIDS related costs mentioned above on to customers by increasing your selling prices? Yes No Don't know 5.b) If yes, what percentage of these costs do you think could be recovered by increasing your selling prices? 0% to 25% 25% - 50% 50% - 75% 75% to 100% Don't know 6.) What would you say the net effect of HIV/AIDS will be on your company’s demand for labour (i.e. your decision to employ new workers or to terminate current labour contracts)? Severely reduces labour demand Moderately reduces labour demand No Effect Moderately increases labour demand Sharply increases labour demand 7.) Does your company/group foresee appointing extra employees (also known as shadowing) to compensate for the impact of HIV/AIDS on labour productivity, absenteeism and mortality? Yes No 8.) Is your company/group investing in machinery and/or equipment to reduce its dependence on labour/employees because of HIV/AIDS? Yes No 60 9.a) How has HIV/AIDS affected the demand for your company/group’s products or services (i.e. sales)? Severely reduced demand Moderately reduced demand Moderately increased demand No Effect Sharply increased demand Don't know 9.b) What do you expect the (sales) impact of HIV/AIDS will be in 5 years time? Severely reduced demand Moderately reduced demand Moderately increased demand No Effect Sharply increased demand 10.a) Has the HIV/AIDS epidemic impacted adversely on your Yes Don't know No company/group’s fixed investment decisions? Don't know 10.b) If yes, please indicate the seriousness of the adverse impact on your company/group’s fixed investment decisions? Small impact Moderate impact Large impact Don't know 11.a) Which of the following percentages represent your estimation of the impact of HIV/AIDS on your company/group’s profits? More than 5% lower Between 2.5% and 5% lower Between 0% and 2.5% lower No impact Between 0% and 2.5% higher Between 2.5% and 5% higher More than 5% higher 11.b) What do you expect the impact of HIV/AIDS on profits to be in 5 year’s time? More than 5% lower Between 2.5% and 5% lower Between 0% and 2.5% lower No impact Between 0% and 2.5% higher Between 2.5% and 5% higher More than 5% higher 12.a) All in all, has HIV/AIDS had a significant adverse impact on your business (e.g. on production, sales or profits)? Yes No 12.b) Do you expect HIV/AIDS to have a significant adverse impact on your business in 5 year's time? Yes No 61 South African Business Coalition on HIV & AIDS Website: www.sabcoha.co.za Email: tracey@sabcoha.co.za Tel: +27 (0)11 880 4821 Fax: +27 (0)11 880 6084 Bureau for Economic Research Website: www.ber.sun.ac.za Email: elle@ber.sun.ac.za Tel: +27 (0)21 887 2810 Fax: +27 (0)21 883 9225