I. ASCRC General Education Form (revised 1/27/11) Use to propose new general education courses (except writing courses), to change existing gen ed courses and to remove designations for existing gen ed courses. Note: One-time-only general education designation may be requested for experimental courses (X91-previously X95), granted only for the semester taught. A NEW request must be submitted for the course to receive subsequent general education status. Group III. Language VII: Social Sciences X (submit III Exception: Symbolic Systems * VIII: Ethics & Human Values separate forms IV: Expressive Arts IX: American & European if requesting V: Literary & Artistic Studies X: Indigenous & Global more than one VI: Historical & Cultural Studies XI: Natural Sciences general w/ lab w/out lab education group *Courses proposed for this designation must be standing requirements of designation) majors that qualify for exceptions to the modern and classical language requirement Dept/Program Management Course # MGMT 340S, now BMGT 340S Course Title Management and Organizational Behavior Prerequisite Junior standing in business Credits 3 II. Endorsement/Approvals Complete the form and obtain signatures before submitting to Faculty Senate Office Please type / print name Signature Instructor Fengru Li Phone / Email Fengru.Li@business.umt.edu Program Chair Klaus Uhlenbruck Dean Larry Gianchetta III. Type of request New One-time Only Renew X Reason for Gen Ed inclusion, change or deletion Date Change Remove BMGT 340S is at the core of Social Science education as it describes and analyzes human social organization and interaction — in a business environment. However, concepts and theories presented are of generally applicable (for details please see below). Description of change No change IV. Description and purpose of new general education course: General Education courses must be introductory and foundational within the offering department or within the General Education Group. They must emphasize breadth, context, and connectedness; and relate course content to students’ future lives: See Preamble: http://umt.edu/facultysenate/archives/minutes/gened/GE_preamble.aspx An intensive examination of the fundamentals of management and organization supported by the application of behavioral science principles to the management of people in organizations. This course is designed to provide students with some of the basic distinctions and concepts necessary for understanding and applying various theories of behavior to organizational settings. The focus of the class is to maintain an emphasis on applying theories from organizational research to realistic and relevant problems faced by practicing managers, organizational leaders, and employees. Once students have experienced applying these theories to actual problems they can readily see their strengths and weaknesses, and perhaps more importantly recognize that no single theory is appropriate for all situations. Topics include: leadership, motivation, conflict management, personality, teamwork, emotions, group dynamics, etc. It should also be noted that this course has been a General Education course for several years. In addition, this course already plays a vital role on the campus as it is part of the curriculum for many programs. These programs include: Recreation Management, Communication Studies, Health and Human Performance, Environmental Studies, and Non-profit Administration. V. Criteria: Briefly explain how this course meets the criteria for the group. See: http://umt.edu/facultysenate/documents/forms/GE_Criteria5-1-08.aspx Students study and learn the behaviors of 1. systematically study individuals, individuals and groups in a variety of groups, or social institutions organizational environments. The course utilizes management case studies in order to illustrate these behaviors in real world contexts. In addition, students interact with each other in a variety of exercises in order to learn firsthand about individual and group behavior. Students are required to apply relevant 2. analyze individuals, groups, or theories, concepts, and ideas to analyze social problems and structures individual, group, and organization behaviors within a variety of contexts. This includes writing analyses using the various tools provided in the class. The course relies heavily on theories that 3. give considerable attention to ways in which conclusions and have been developed through a variety of methodologies. Many of these generalizations are developed and research theories are also used in a variety of other justified as well as the methods of social science domains such as sociology, data collection and analysis organizational communications, and psychology. VI. Student Learning Goals: Briefly explain how this course will meet the applicable learning goals. See: http://umt.edu/facultysenate/documents/forms/GE_Criteria5-1-08.aspx 1. Students taking courses in the Social Sciences Perspective will be able to: Describe the nature, structure, and historical development of human behavior, organizations, social phenomena, and/or relationships 2. use theory in explaining these individual, group, or social phenomena; and/or 3. understand, assess, and evaluate how conclusions and generalizations are justified based on data Students are introduced to a variety of theories, concepts, and ideas that are derived from many domains (i.e., social psychology, psychology, organizational communications). The content of the course crosses from individual behavior to group behavior to organization behavior and explores the relationships both within and between these contexts. Students engage in a variety of activities such as case analyses, experiential exercises, and group and individual activities such as classroom discussions that require the students to apply the theories, concepts and ideas learned in the course to real world situations. For example, students are required to apply a variety of leadership theories (i.e., transformational leadership, contingency theories, leader-memberexchange theories, etc.) to analyze the behaviors of constituents in a case study. Although students are not required to gather primary data for this course, they are required to analyze the data provided in case studies or observed behavioral data in classroom exercises to make conclusions and generalizations. VII. Justification: Normally, general education courses will not carry pre-requisites, will carry at least 3 credits, and will be numbered at the 100-200 level. If the course has more than one pre-requisite, carries fewer than three credits, or is upper division (numbered above the 200 level), provide rationale for exception(s). At the 300 level, juniors in business can better understand the context in which the concepts addressed above are applied. VIII. Syllabus: Paste syllabus below or attach and send digital copy with form. The syllabus should clearly describe how the above criteria are satisfied. For assistance on syllabus preparation see: http://teaching.berkeley.edu/bgd/syllabus.html MGMT. 340S Management and Organizational Behavior Fall 2011 Dr. Fengru Li Section 1 MW 8:10-9:30a.m. GBB 122 Section 2 MW 9:40-11:00a.m. GBB 122 Section 3 MW 12:40-2:00p.m. GBB L09 Office Hours: MW 2:10-3:30 p.m. GBB 304 (or by appointment or stop by) E-Mail: Fengru.li@business.umt.edu http://www.business.umt.edu/faculty/li/ Course Overview Management and Organizational Behavior (Mgmt. 340) is an entry level course and introduces you to the basic concepts and practices of managing the human side of businesses. Major subjects to be covered include: Basic elements of OB and strategic approach Workforce diversities, OB in a globalized economies and challenges to OB professionals Social learning and perception, Emotional Intelligence, Personalities, Attitudes, and Stress management Motivations, Team building, communication and Leadership Leadership and management – philosophies and practices Conflict, Negotiation Groups, Teams, Decision making Organizational culture and change Course Goals 1. To expose you to the most influential theories and practices of organizational behavior. 2. To enrich your OB knowledge by reading, discussing of assigned materials and observing global and domestic business activities, challenges, solutions and trends. 3. To strengthen your teamwork skills in problem-solving and interpersonal communication skills by conducting case studies and presenting your analysis in class. Required textbook: Hitt, Miller & Colella (2011) Organizational Behavior. 3rd Ed. John Wiley & Sons, Inc. ISBN978-0-470-52853-2. Available at UM Bookstore. One copy is on UM Library Reserve (2hour) E-copy is available www.wiley.com/college/hitt; www.wiley.com/college/sc/currency Required supplemental readings will be either on Moodle or distributed in class. Suggested/Optional Reading List (go to last page): Course Assignments and Evaluation: total 100 points A A– 93 and above 90 to 92 B+ B B– 87 to 89 83 to 86 80 to 82 C + 77 to 79 C 73 to 76 C – 70 to 72 Grades: 100 points total Class Discussion & Attendance …………………………………….. 25 points (1pt/day) 3 Exams plus an optional final …………………………... 60 (20 pts/each) Intensive Negotiation: 12/2 Friday 8:10-noon …………………… 15 points If you have schedule conflict, I advise you to either take a different 340 class, or opt for the literature research writing project. Missing this Negotiation project on will result in an “F” for the course, unless you've opted for the literature research project (I need your written request by 9/26). It replaces classes on 12/5 & 12/7 . This is the only hands-on experience for conflict management and business negotiation. Also, once you are paired up for the two rounds negotiations, I cannot drop you without an adverse impact on your classmates whom I have paired you up with. Important Notes: Bonus: 2% of the semester’s total grade will be awarded to you, if you have zero absence with no tardiness or early out during this semester. No extra credit because there will be a bonus question in each of first 3 exams. No make-up exam regardless of excuses because you may take the final optional comprehensive exam to replace the lowest scored exam or missed one. Each exam has 20 multiple choice questions plus a bonus question. Exams 1,2,and 3 are taken in class. Optional final is online via Moodle during the Final’s Week and is a comprehensive exam with 20 multiple-choice questions from the materials covered through the entire semester, not necessarily from the first 3 exams. Class participation: you earn 1 point for each day you attend the class and participate. Any tardiness (over 5 minutes) or early leave will earn you partial credit for that day. TENTATIVE SCHEDULE ** Subjective to changes depending on class progress. Assigned readings to be done before class** WK 1 Course Orientation, Ch.1 8/29 Course Orientation; Introduction to on line research via Wall Street Journal 8/31 Lecture Ch.1, Movie and discussion “The Business of Paradigms” WK 2 Ch. 2: Diversity 9/5 Labor Day. No class 9/7 Lecture on diversity and globalization WK 3 Ch. 2 continued 9/12 Lecture, video “Innovation, Diversity and Wealth” 9/14 Lecture and discussion WK 4 Ch.3 Globalization 9/19 lecture & discussion 9/21 Lecture and Discussion: - E-Res HBR (2006) “Managing Multicultural Teams” WK 5 Exam #1 9/26 Q&A for study session. Exam#1 (all materials prior to 9/26) 9/28 Ch. 4. Perceptions, Attribution, Social Learning (Reminder: written request due today if you opt for research instead of 12/2 Negotiation) WK 6 Ch.4 continued 10/3 lecture, discussion; debriefing Exam.#1 10/5 Lecture and discussion WK 7 Ch. 5 Personality, Emotional Intelligence, Attitudes 10/10 Lecture; Video: “Emotional Intelligence” 10/12 Lecture and discussion WK 8 Ch. 6 Motivation & Performance 10/17 Lecture; Discussion: E-Res HBR (2006) “Managing Middlescence” 10/19 Lecture and Discussion WK 9 Exam#2 Ch.6 continued, (all materials after Exam#1) 10/24 Lecture and discussion E-Res HBR (2008) “Employee Motivation”; 10/26 Q&A for study session. Exam#2 WK 10 Ch.8 Leadership and Ch. 10 Decision Making 10/31 Lecture and Discussion 11/2 Lecture and Discussion E-Res HBR (2009) “Why Good Leaders Make Bad Decisions” Debrief exam#2 WK 11 Ch. 9 pp.343-358 Overcoming Barriers to Effective Communication 11/7 Lecture and application 11/9 Lecture and application WK 12 Ch. 10 Conflict and Negotiation 11/14 Training video: The Power of Influence, discussion 11/16 Lecture and discussion WK 13 Ch. 10 Conflict and Negotiation continued 11/21 Training video: Getting to Yes without Giving in. 11/23 No Class. Students Travel Day WK 14 Ch.10 Conflict and Negotiation continued; Exam#3 11/28 training; Assigning roles for weekend negotiation cases (Be there to collect your assignments. Failing to collect your assignment leads to “0” in negotiation) 11/30 Q&A for study session. Exam#3 12/2 Fri. Required Intensive Negotiation Project 8:10am -Noon, room 122 or 123. It replaces week 15 classes WK15 Replaced by 12/2 4-hour Intensive Negotiation 12/5 and 12/7 No classes (replaced by 12/2 Negotiation project) WK 16 FINALS WEEK 12/12 Mon. 7:00a.m. – 9:00a.m. On line Optional Comprehensive Exam to replace any lowest scored or missed exam. This 2hour time frame is open for all three sections but with 20-minute test-taking time only. UM Email Policy As of 1 July 2007, faculty may only communicate with students regarding academic issues via official UM email accounts. Accordingly, to receive a response, students must use their GrizMail accounts (netid@grizmail.umt.edu or fname.lname@umontana.edu). Email from non-UM accounts may be flagged as spam and deleted without further response. Due to security issues, confidential information (including grades and course performance) will not be discussed via email. Suggested/Optional Reading List 1. Scott, Susan. (2004). Fierce Conversations. Berkley Books, NY. ($15 new, $5 Amazon.com) This trade book is an instrumental guide to tackling your toughest challenges and enriching relationships with everyone important to your success and happiness. While no single conversation is guaranteed to change the trajectory of a career, a company, a relationship or a life – any single conversation can. 2. Cialdini, Robert B. (2009) Influence: Science and Practice, 5th Ed. New York: Harper Collins College Publishers. ($22.95 new, $8 Amazon.com.) This book was on the U.S. Business School Deans Must-read List in 2004 . It is widely read among lawyers. The author, a social psychologist professor at the University of Arizona, has been a renowned speaker for Executive Business Seminars in domestic and international arenas. The writing is based on solid scientific research in fields such as chemistry, physics, biology, psychology and sociology. The power of influence, skills of persuasion and the underlying rationales are illustrated with ample examples. You will use the six social influence theories from the book to understand organizational behaviors. 3. Fisher, Roger; Ury William, & Patton Bruce (1992). Getting to Yes: Negotiating Agreement Without Giving In, 2nd Ed. NY: Penguin Books. This skill-oriented book is built on win-win principles. It was first developed from the Harvard Negotiation Program in 1981 (1st edition), revised in 1991, and adopted by many countries with sales of 3,000 copies a week every week since 1992. I've been using it since 1998 for MBA645, Business Negotiations. The authors are educators, lawyers and international consultants. You will use this book to conduct business negotiations and conflict resolution simulations on December 3 (a.k.a. Intensive Negotiation) Please note: Approved general education changes will take effect next fall. General education instructors will be expected to provide sample assessment items and corresponding responses to the Assessment Advisory Committee.