Writing Course Review Form (9/10) I. General Education Review – Writing Course Dept/Program Course # (i.e. ENEX MGMT 486 Management Subject 200) Course Title Strategic Venture Management II. Endorsement/Approvals Complete the form and obtain signatures before submitting to Faculty Senate Office. Please type / print name Signature Date Instructor Klaus Uhlenbruck Phone / Email 6523 Program Chair Klaus Uhlenbruck Dean Larry Gianchetta III. Type of request New X One-time Only Reason for new course, change or deletion Change Remove Please see Course Form for MGMT 486, which is also being submitted to Office IV Overview of the Course Purpose/ Description: Provides an introduction to the subject matter and explains course content and learning goals. Please see Course Form for MGMT 486, which is also being submitted to Office Also, please note that this is a new course and we are happy to adjust the syllabus to be more considerate of Writing Course requirements. V Learning Outcomes: Explain how each of the following learning outcomes will be achieved. Student learning outcomes : Use writing to learn and synthesize new concepts Formulate and express opinions and ideas in writing Compose written documents that are appropriate for a given audience or purpose This capstone course for all business students requires that students utilize knowledge and skills learned and developed across our entire curriculum to solve the real world challenges and issues faced by clients. The focus is thus less on new concepts, but reminds students of concepts learned previously and requires their application and integration. Still, students are exposed to new readings and new ways of thinking about problems addressed earlier. With respect to writing, students are requested to submit a brief weekly reflective journal that requires them to reflect upon new learning and new experiences in the course (see syllabus). In particular, they will write on what new knowledge, insights and conclusions regarding their project have been gained from class meetings or other sources (speakers, books, journal or newspaper articles, websites, individuals/experts interviewed, group discussions, etc.). Please refer to the grading rubric provided in Appendix C in the attached syllabus. The above reflective papers will naturally require from students to express opinions. As students become weekly feedback, the associated writing skills will be developed. Students will write a business plan which reflects their interpretation and conclusions regarding a business idea and its potential realization in the market. A business plan combines facts with interpretation of this knowledge based on business concepts. Business plans, the main written outcome of the course, are written for investors and creditors (Venture Capital, banks, etc.) with the purpose of attracting funding. Thus they have to meet their standards and expectations. The syllabus below reflects these standards in detail. Students are required to submit multiple drafts of their final project throughout the semester as described in the syllabus. Each draft is evaluated for both writing and content and students are required to make revisions before the final report is submitted. Further, students are required to journal the entire semester and these reflective papers will have to be submitted and feedback incorporated in the next submission. Find, evaluate, and use information effectively Students are required to find, evaluate, analyze, (see http://www.lib.umt.edu/informationliteracy/) and synthesize information from a variety of sources in order to complete their projects and present a professional quality report to their client. Sources may include: interviews with potential customers, key stakeholders, competitors, other experts etc.; library research; trade journal research; internet research; etc. Because these are real world problems, rigorous research is feasible and required. Students are required to utilize conventions as Begin to use discipline-specific writing appropriate in a business context. Business conventions plans are written for investors and creditors (Venture Capital, banks, etc.) and thus have to meet their standards and expectations. Please see RUBRIC in Appendix C of syllabus Demonstrate appropriate English language usage VI. Writing Course Requirements Check list Yes X No Is enrollment capped at 25 students? If not, list maximum course enrollment. Given that all business majors have to take Explain how outcomes will be adequately met for this number of students. Justify the request this course, capping it at 25 is financially not feasible. To find economies, we will use for variance. Graduate Assistants from our MBA and MAC programs that assist instructors in grading the weekly reflective journals. As well, these GAs can provide feedback to students on the draft of their business plan. We have used this model quite successfully in previous courses, allowing us to cap the course at 35 students. X Yes No Are outcomes listed in the course syllabus? If not, how will students be informed of course expectations? Are expectations for Information Literacy listed in X Yes No the course syllabus? If not, how will students be The Course Objectives list that this course is informed of course expectations? the students’ upper division writing course in Revise written work based on constructive comments from the instructor the major and the Learning Outcomes list critical outcomes. Students take this course in their last semester as undergraduate students. By then they should have achieved information literacy. However, in week 4 we will discuss digital literacy specific to business plan creation. The course requires information literacy as large parts of a business plan require factual data that students have to identify, evaluate and integrate. Thus, the course introduces many additional sources of data, which are critical for business plan writing. Many of these are listed in reading materials. Are detailed requirements for all written assignments included in the course syllabus? If not how and when will students be informed of written assignments? Please attach one example of instructions for written assignment. What instructional methods will be used to teach students to write for specific audiences, purposes, and genres? X Yes No Business Plan writing is very specific in these respects. Thus related topics are constantly addressed in lectures, in the textbook and reading. Also, students will discuss sample business plans as case studies. Which written assignments will include revision in The Business Plan is submitted at least once response to instructor’s feedback? as a draft and can be revised after feedback. More importantly, the weekly journal gets graded with feedback every week. Students submit a new journal, but with the same criteria, the following week. VII. Writing Assignments: Please describe course assignments. Students should be required to individually compose at least 16 pages of writing for assessment. At least 50% of the course grade should be based on students’ performance on writing assignments. Clear expression, quality, and accuracy of content are considered an integral part of the grade on any writing assignment. Final Business Plan = 30% Formal Graded Assignments Weekly journals = 25% Total = 55% Each student in the course writes more than 20 pages over the course of the semester that is assessed and evaluated by the instructor and/or GA. Students must maintain contact with peers, potential customers, experts, the instructor and the GA via memos and emails. These must be professionally written. VIII. Syllabus: Paste syllabus below or attach and send digital copy with form. The syllabus Informal Ungraded Assignments should clearly describe how the above criteria are satisfied. For assistance on syllabus preparation see: http://teaching.berkeley.edu/bgd/syllabus.html Paste syllabus here. Strategic Venture Management Syllabus for MGMT 486 Instructor: Office Hours: Contact Information: Room 3XX, Gallagher Business Building AM/PM e-mail – About this Course: Welcome! This course is the capstone course on the topic of new venture management. We will discuss forms of entrepreneurship, examine tools—particularly those relating to strategy— to help start and build businesses, and engage in discussions about real-world new ventures. Also, you will learn to develop a business plan in a team-based environment. The purpose of the course is to give you an introductory overview of the entrepreneurial process, and an opportunity to develop a venture opportunity into a full-fledged business plan. We will kick off the semester with what is meant by ENTREPRENEURSHIP in its various forms. Subsequently, we will also discuss existing strategic and operational frameworks and tools that can help you make sense of the vast amount of information needed to identify, appraise, and develop an entrepreneurial opportunity. Lastly, you will be asked to refine your entrepreneurial thinking by developing an in-depth business plan, to be “pitched” at the end of the semester. Working in teams, you will put together the business plan based on a feasible (!?) idea from one of your team-mates or an outside “client” who has asked us to develop a business plan for his venture. This exercise will prompt you to apply the frameworks and models to develop a top-down and bottom-up approach to opportunity recognition, competitive analysis, target customer identification, product development and pricing, marketing and sales strategies, and relevant financial projections. This project will tie together the diverse parts of the course as well as much of the knowledge you gained in your previous business classes. In addition, it will provide you with a ‘product’ to take with you when you enter your job search. Expectations for this Course: BE ON TIME - COME PREPARED! This class is based on an on-going, interactive discussion. At a minimum, you need to thoroughly read ALL assigned readings. Try to think through the main points and issues and how they play out in real-world scenarios. I expect you TO PARTICIPATE (15% of your grade) since the class is much better served through an interchange. Your contributions should be thoughtful and inclusive of the frameworks and themes we have covered. As the course progresses, I expect your presentations to reflect the various articles, case studies, frameworks and class discussions. It is critical that you get familiar with the course syllabus – it will help set your expectations of the workload for the class. Keep in mind that this syllabus is a rough guide, and that changes may occur during the semester. Objectives of the Course: 1. Apply and integrate knowledge acquired during your career as a student to real business problems, involving analysis, solution development, and implementation. 2. Sharpen your communication skills. 3. Engage in entrepreneurial and strategic thinking. 4. Learn how entrepreneurs create opportunities and capture the rewards of their activities (or how they might miss them). 5. Recognize the interaction between different business areas, e.g. innovation/R&D, production/operations, financing, accounting, management, and marketing. 6. Develop basic managerial skills such as leadership, decision making, and prioritizing. 7. Perform as part of a group of peers challenged by a demanding project with severe time constraints. 8. Improve skills in achieving group effectiveness. 9. Fulfill UM’s Upper-Division Writing Requirement in the Major. Learning Outcomes: 1. Students can integrate knowledge in management, marketing, accounting and finance. 2. Students show competence in information technology and digital literacy; they can find, evaluate, analyze, and synthesize information effectively from diverse sources. 3. Students understand what determines the likelihood of a successful business venture in a competitive market environment. 4. Students can develop and evaluate a business plan and operating strategy for a venture, create a mission statement and objectives of the venture, and compare the criteria used by various funding sources (banks, angel investors, venture capital, etc.) 5. Students can identify the roles of leadership and teamwork in venture management activity, apply teamwork skills to solve a business problem, and assess how personal attributes influence the success and failure of a venture. 6. Students have written and oral communication skills as expected of business professionals, incl. conventions of citation, documentation and formal presentation, adopting the proper voice, and considering multiple perspectives. Class Materials 1. The Portable MBA in Entrepreneurship, 4th Edition by W. Bygrave & A. Zacharakis 2. Course Packets – a collection of case studies and articles is available at the UM Bookstore. Grading & Assignments: Reading Comprehension Quizzes Business Plan Presentations Class Participation (incl. peer review) Final Business Plan Individual Weekly Reflective Journal 15% 15% 15% 30% 25% Each of the preceding components will be discussed in greater detail as the semester progresses. Additional Comments on Grading & Assignments: - PLEASE DO NOT USE YOUR NOTEBOOK COMPUTER DURING OUR SESSION. If you need to take notes, rely on paper and pen. The use of notebooks is distracting to your fellow students and me. - For every day an assignment is late, the grade of the paper drops a FULL LETTER GRADE, e.g. an “A” paper turned in a day late will become a “B” paper, etc. - NO E-MAILED PAPERS. I expect hard copies to be handed in on the day the paper is due. If you cannot attend class, have someone else hand it in for you. - TRY NOT TO MISS THE READING QUIZZES – Make-up quizzes are in essay form. - NO EXTRA CREDIT. Do the work that is assigned. - WEEKLY ATTENDANCE WILL BE TAKEN. If you miss MORE THAN 4 CLASSES, it will reflect on your grade. - YOU WILL HAVE AN OPPORTUNITY TO EVALUATE YOUR TEAM MEMBERS. - RESPECT THE HONOR CODE. Cheating of any form will not be tolerated in this class. All work handed in is to be yours. If you don’t know what “cheating” means, please refer to the University Conduct Code at: www.umt.edu/SA/documents/fromWeb/StudentConductCode1.pdf The Business Plan: The business plan affords you a unique opportunity to take an idea for a business and evaluate it from multiple perspectives (competitive, marketing, financial, etc.). While I don’t expect that many of you will start the business at this point in your academic career, my view is that the more you understand the PROCESS of entrepreneurship, the more likely you can hit the ground running (without tripping) should you decide to start a venture. PLEASE RECOGNIZE THAT THE BUSINESS PLAN IS YOUR PROJECT – THIS MEANS THAT YOU ARE DOING THE WORK! I will help guide you, but the calories burnt on this are yours – just like in the real world. The report is graded based on its comprehensiveness, substance, attention to detail, consistency, writing style (e.g., one voice, not individual sections; clear; convincing) and professional appearance. An outline for this plan is can be found in Appendix A. Part of this class is designed to help interested students/teams prepare and submit a business plan for the SoBA Business Plan competition held every spring. This event is a unique opportunity to present your business plan to angel investors, business owners, and other members of Montana’s entrepreneurial elite who can help you realize your business. Also, you can compete for prize moneys, which were $50,000 this past year. If you’re interested in the SoBA Business Plan competition, please see the eligibility requirements at http://www.business.umt.edu/made/programs/biz.asp. Individual Weekly Reflective Journal: Each student will turn in a one-page, single-spaced summary reflecting on (1) what new knowledge, insights and conclusions regarding your project have been gained from class meetings or other sources (speakers, books, journal or newspaper articles, websites, individuals/experts interviewed, etc.) and (2) how your group is functioning. Both topics have to be addressed each week. These journals will be graded based on the rubric provided in Appendix C. Use these journals to reflect on your learning during the past week. Journals are due Tuesdays in class. Team Work: As most start-ups, the business plan development will be team-based. Groups will be formed by the 4th Week. Teams should be no larger than 5 members, no smaller than 3 members. Once your ideas have been submitted, I will rank-order your preferences to build teams. I would highly recommend that you take into consideration individual strengths and weaknesses: qualitative vs. quantitative; marketing – financial/accounting – technology backgrounds, availabilities throughout the semester, etc. It is critically important that you and your team members learn to manage the various requirements and deadlines of the business plan. I understand the potential difficulties in team-based projects: some people do more work than others, some teams have better dynamics than others, etc. I recognize that at times it can be challenging and even frustrating, but in my opinion team projects capture the real-world complexity of getting business done. If you find that some team members simply do not contribute, PLEASE APPROACH ME AS A GROUP. I will deal with your collective complaints accordingly. You will have an opportunity to fill out peer evaluation forms at the end of the semester. COURSE OUTLINE INTRODUCTION - Week 1 & 2 Week 1: August 31: Introductory Session Read: Blackboard ARTICLE – “Can we teach entrepreneurship?” September 2: What is Entrepreneurship: Make versus Buy? Starting from Scratch vs. Strategic Acquisitions Read: Chapter 1: The Entrepreneurial Process Read: ARTICLE – “The Discipline of Innovation” Week 2: September 7: Ideas, Sources and Types of Entrepreneurism Industry Structure (Porter’s Five Forces), Generic & Blue Ocean Strategies Read: Chapter 2: Idea Generation (to p. 40 only) Read: ARTICLE – “Blue Ocean Strategy: From Theory to Practice” September 9: The Business Model Read: ARTICLE - “Why Business Models Matter” Read: Chapter 3: Opportunity Recognition, Shaping, and Reshaping Due: Present Ideas THE IDEA (vs. THE OPPORTUNITY) – (Week 3 & 4) Week 3: September 14: Strategic Leadership & Management Teams Due: Ideas Rankings Sheet September 16: Documentary: Startup.com The Internet Changes the Game Week 4: September 21: Reading Comprehension Quiz #1 Team Selection Intro to Business Planning September 23: The Business Plan Digital Literacy for Business Plan Writing Read: Chapter 5: Business Planning THE BUSINESS PLAN (Week 5 & 6) Week 5: September 28: The Business Plan Audience: Vision & Mission Statements The Investment Community Read: Chapter 7 & 8 September 30: Connecting Strategy and the Business Model: Generic Strategies, Value Chain/System, Core Competence Read: ARTICLE – “Building a Business Model and Strategy: How They Work Together” Read: CASE - Zipcar: Refining the Business Model Week 6: October 5: In-Class Presentations: Opportunity Presentation (Part 4, Section One: a – d) DUE: In-Class Powerpoint Presentation (8-10 slides) Hand in Powerpoint Slides of Presentation Hand in approx. 6 pp. single-spaced of Business Plan, Part 4, Section One: a – d. October 7: The Customer and the Product: Segmenting the Market, Identifying the Customer, Defining the Product Read: CASE - New Century Brewing: Moonshot - Caffeinated Beer Week 7: (Midpoint) October 12: Pricing Strategies and Marketing: Read: Chapter 4 Read: ARTICLE – “Pricing is Right” Due: Customer Surveys – each team will bring a rough draft of a 10question survey, to be administered to potential target customers. October 14: Reading Comprehension Quiz#2 Sales, Suppliers, Distributors, and Break-even Analysis Read: Chapter 12 Read: Sales Forecasting + Break Even Calculation Handout GETTING OFF THE GROUND (Week 8 & 9) Week 8: October 19: In-Class Presentations: Customer & Marketing Presentation (Part 4, Section One: e – h) DUE: In-Class Powerpoint Presentation (8 – 10 slides) Hand in Powerpoint Slides of Presentation Hand in approx. 6 pp. single-spaced of Business Plan, Part 4, Section One: e – h. October 21: Entrepreneur Presentation (To be announced) Week 9: October 26: The Organization – Legal, Tax, and Incorporation Issues Protections – Patents, Trademarks, etc. Read: Chapter 10 October 28: In-Class Presentations: Customer Survey Results + Break-even Analysis DUE: In-Class Powerpoint Presentation (8 slides) NUMBERS THAT TELL THE STORY (Week 10, 11 & 12) Week 10: November 2: Protections – Patents, Trademarks, Service Marks etc. Read: Chapter 11 November 4: Reading Comprehension Quiz #3 Financial Statements Read: Chapter 6 Read: ARTICLE - 6. Solving the Puzzle of the Cash Flow Statement Week 11: November 9: Financing Your Venture Read: Article – Bootstrap Finance: The Art of Start-ups November 11: Entrepreneurial Leadership & Corporate Governance: Read: “The Most Important Job: Entrepreneurial Leadership” Read: “To IPO or not to IPO: Risks, Uncertainty and the Decision to go Public” Week 12: November 16: In-Class Presentations: Financials, Legal & Organizational Structure and Management (Part 4, Section One: i - l) + (Part 5, Section Two, a – i) DUE: In-Class Powerpoint Presentation (8 – 10 slides) Hand in Powerpoint Slides of Presentation Hand in approx. 6 pp. single-spaced of Business Plan, Part 4, Section One: i – l + Part 5, Section Two, a - i November 18: Reading Quiz #4 Managing for Growth: Harvesting – The Exit and the Future Read: Chapter 13 PRESENTING YOUR PLAN (Week 13, 14 & 15) Week 13: November 23: Presenting your Plan: Video: Dragon’s Den – How it is and isn’t done. Read: “How to Pitch Venture Capitalists” November 25: (Thanksgiving Break) Week 14: November 30: In-Class Business Plan Support Session: Each team, bring Draft of Business Plan and Final Powerpoint for Review by me. Peer Reviews DUE: Draft of Business Plan December 2: Business Plan Presentations Hand in Powerpoint Pitchbooks: please print out and bind the slides you are using for your Business Plan Presentations Week 15: December 7: Business Plan Presentations Hand in Powerpoint Pitchbooks: please print out and bind the slides you are using for your Business Plan Presentations December 9: DUE: Final, completed Business Plan Wrap-Up Session Appendix A Business Plan Outline Your plan will start with a Cover Page, followed by a detailed Table of Contents. The next section to be included will be the Executive Summary (note: you will hold off on writing the Executive Summary until toward the end of the semester). The subsequent sections (Sections 1 – 3) represent the main body of the business plan. Important: The following outline should provide you with insights into what is most commonly found in a business plan and how business plans are traditionally structured. Make sure to use appropriate headings and sub-headings throughout (do not use the numbering system provided in the guidelines – these are meant for the purpose of the syllabus only). Also, please remember that these are broad guidelines – not all the questions will be relevant to your particular business, so you will have to use your judgment to decide which ones to address in your business plan. In addition, please refer to the sample business plans provided by me; they will be helpful in guiding the development of your plan throughout the semester. 1. Cover page a. The cover page should include the following items: i. Identify the business name (& logo?) and the fact that it is a business plan ii. Name of entrepreneurs iii. Address and other contact information iv. Business plan copy number (allows you to keep track of who has which version of the plan and assures that investors don’t distribute to other individuals) 2. Table of Contents a. List of sections, subsections, and appendices + pages on which they can be found. 3. Executive Summary (2 - 3 pgs.) a. The Executive Summary should include a brief description of the following: i. Team 1. Who is asking for money? 2. What experience do we have for the opportunity being pursued? ii. Business: What business are we proposing? 1. What is the business concept? Formally describe the business, its product, the market it serves and the business' competitive advantage: what business you are in, what you sell, who is your target market. (30 words or less) 2. What is the vision? Here, in addition to the WHAT of the business concept, address the long-term WHO (will you be in 3 – 5 years), HOW iii. iv. v. vi. vii. viii. (product/service change the way people live/work/play), WHERE (do you intent to end up: goal) and WHY (you)? 3. 1-sentence Mission Statement. Overview of business opportunity (from market research) 1. What is the opportunity? 2. Why is there an opportunity “right now”? Why is it a compelling opportunity? Is there a fundamental shift that is causing the opportunity? 3. What is driving the opportunity? How long will the window of opportunity last? 4. What are the Market Size and Market Structure? (see 3Ms) 5. Why are they favorable to our opportunity? Competition & Strategy 1. Who are the main competitors AND what are they NOT doing? 2. What is the current structure of the industry and which forces are affecting it the most (see Porter’s Five Forces) 3. What is the entry strategy? (see Generic Strategies; Entry Strategies) 4. How will your business fulfill the void in the market and STAND OUT? Competitive Advantage and Business Model 1. What are the competitive advantages that the company will have? 2. Who is our customer? (see 3Ms’ Market Demand) 3. How will the company generate revenues? (see Revenue Models) Economics of the business 1. What margins do we expect? 2. How long until breakeven is reached? 3. How long until positive cash flow is reached? 4. What profits do we expect to make? Proposed exit strategy 1. How do we plan to harvest the business? 2. Over what time period? Proposed offering 1. How much money are you asking for? 2. What will the money be used for? 3. What ownership are we willing to give up? 4. How do investors get their money out? How do they get repaid? 5. What are the expected returns for investors? 4. Section One: The Business. (no more than 20 pp.) Address the following: a. Description of the business i. What is your mission statement? ii. What type of business are you in (service, product, wholesale, importer, etc.)? iii. Why will your team be successful? iv. What is special about your business? b. Product/Service that you are providing (i.e., Buyer Utility Map; Value System) i. What exactly are you selling? ii. What are the benefits (not features) of what you are selling? iii. How does your product/service differ from the competition? What exactly makes it different? iv. Why will customers buy from you? v. Are there any proprietary aspects of your product/service? c. Industry Analysis & Market Analysis i. Industry analysis (i.e., Porter’s Five Industry Forces analysis) 1. 2. 3. 4. 5. How do you define your industry? How is the industry segmented? What are the current trends and important developments? Who are the largest and most important players? What problems is the industry experiencing? Where are the shortcomings? 6. What are the growth forecasts? 7. What are the competitive forces? What are the barriers to entry? ii. Who are your target markets? You should define this very specifically and include: 1. Size of market 2. Projected growth in market 3. How is the market segmented? 4. What companies currently service this market? 5. Percentage of market you hope to capture 6. Fierceness of competition in the market d. Customer Analysis i. Who are the customers in this market? ii. How is your niche segmented? iii. What benefits are your customers looking for when they buy from you? iv. What alternative products/services are they buying? v. Who makes the purchasing decision? vi. On what cycle are customers likely to buy from you? vii. What are the alternative customer groups? e. Competitor Analysis i. Who are your five closest competitors? ii. How have their businesses been performing? iii. How are their operations similar/dissimilar to yours? iv. What have you learned from observing them? v. How will your operation be better than theirs? (use Value Chain) vi. Who are your indirect competitors? vii. What are the size, location, target market, and other important characteristics for these competitors? viii. For your direct competitors, identify their products or services, price, quality, features, distribution, and other important attributes. Devise a Competitive Perception Map. ix. At what price do you plan to offer your product/service? How does this compare to the competition? What is your pricing decision based on? x. What problems or concerns do customers have with these competitors? f. Competitive advantage (here you summarize your advantage and core competencies relative to the competition) i. What are the competitive advantages that your company will have? ii. What core competencies and resources does your business have? g. Marketing Strategy i. Product/service strategy (see Buyer Utility Map) 1. What specific product/service design characteristics meet the needs of your customers? 2. What differentiates your product from that of your competitors? 3. Why will customers switch to or select your company for products/services? 4. Must-have vs. Nice-to-have ii. Pricing strategy (see Pricing It Right) 1. What is your pricing strategy and why? 2. How does your pricing strategy compare with the competition? 3. What evidence do you have that your target market will accept your price? iii. Distribution strategy 1. How will you distribute your product or service? 2. What distribution channels will you use? Why? 3. How will you gain access to these channels? iv. Advertising and promotion strategy 1. How will you advertise and promote your product or service? Why? 2. How will you communicate with your customers? Advertising? Public relations? Personal selling? Printed materials? Web-based? Other means of promotion? Why? 3. Why will this strategy be effective in reaching your target markets? v. Sales strategy 1. How will your product or service be sold? Personal selling? Infomercials? Direct mail? Other? 2. Who will do the selling? An internal sales force? Manufacturer’s representatives? Telephone solicitors? Other? 3. How will you recruit, train, and compensate your sales force? 4. How will you support your sales force? (e.g., internal staff, service operations, etc.) h. Operations i. How will you produce and deliver your product/service? ii. What will you do in-house, and what will you purchase (make vs. buy)? iii. What comparative advantage do you have in your operational design? iv. What will you relationship be with vendors, suppliers, partners, and associates? v. Operations strategy 1. How will you use operations to add value for the customers in your target market? 2. How will you win in the marketplace on the dimensions of cost, quality, customer responsiveness, efficiency, and innovation? i. Research and Development i. What are the important stages of development of your product or service? ii. What factors need to come together for your new venture? iii. What are the technological, cost, competitive, and other risks? iv. What is your development timeline? v. What will development cost? vi. What are the legal barriers you need to overcome? What kind of legal protection can you attain for your product/service? (see Legal Protection of Intellectual Property) j. Location of the business i. Describe the location and the pros and cons for placing the business there. k. Competitive Five Forces: i. How will you build up barriers to the competitive threats? l. Management i. Company structure (type of company; key personnel) ii. Personal history of the principals: Strengths and related work experience + duties and responsibilities for each. iii. Salaries m. Key Personnel i. What are the personnel needs? ii. What skills are needed? Are people with these skills available? Where and at what price? iii. Will employees be salaried or hourly? iv. Will you have to train these employees? If so, at what cost (time, money, interrupted work flow)? 5. Section Two: Financial Data. Address the following: a. Sources and uses of funds b. Capital equipment list c. Balance Sheet d. Breakeven analysis e. Assumptions for financials f. Sales forecast g. Pro Forma Income Statements i. Detail by month for first year ii. Detail by quarter for second and third years iii. Specific notes and explanations h. Pro Forma Cash Flows i. Detail by month for first year ii. Detail by quarter for second and third years iii. Specific notes and explanations i. Sensitivity analysis 6. Section Three: Supporting Documents. You should include the following sections and information: a. Tailored resumes of all key entrepreneurs, managers, employees, and advisors b. Job descriptions for each team members c. Relevant supporting market research d. Product designs e. Positioning maps f. Geographic maps (location of business) g. Tables comparing your company to competitors h. Relevant analyses using frameworks (buyer utility map, value system/chain, etc.) i. Any other documents that support your plan APPENDIX B EVALUATION OF GROUP PRESENTATIONS Topic: _________________________________________________________Date: _________ Group Members:_______________________________________________________________________ The Presentation is worth 100 points, allocated as follows: 1. The presentation was delivered in an interesting manner (e.g., efforts were made to keep the audience’s attention, audio visual aids were used effectively to support/highlight main points; props were used effectively, etc.). Excellent (20-18) Comments: Good (17-16) Satisfactory (15-14) Poor (13-12) Unacceptable (11 or less) 2. The presentation was professionally executed (e.g., presenters wore appropriate business attire, made frequent eye contact with the audience, exhibited enthusiasm for the topic, did not read their presentation or stumble for words, handled questions concisely and knowledgeably, etc.). Excellent (20-18) Comments: Good (17-16) Satisfactory (15-14) Poor (13-12) Unacceptable (11 or less) Points: ___ Points: ___ 3. The presentation was clear and well organized and met the time requirements (e.g., appropriate introductions of team, topic, and overview of presentation; the sections of the presentation did not duplicate content; the presentation appeared as an integrated, cohesive whole - not a series of individual reports, the presentation was easy to follow, etc.). Points: ___ Excellent (20-18) Comments: Good (17-16) Satisfactory (15-14) Poor (13-12) Unacceptable (11 or less) 4. The presentation provided sound, appropriate analysis and insights (e.g., all and only relevant information was provided, various forms of evidence were used, sound techniques of analysis were applied, appropriate business concepts and conventions were employed to find solutions and suggest ways of implementation, etc.). Excellent (20-18) Comments: Good (17-16) Satisfactory (15-14) Poor (13-12) Unacceptable (11 or less) 5. Critical thinking was evident (the analysis, conclusions, and suggestions showed logically consistent thinking and were characterized by judging and synthesizing, etc.). Excellent (20-18) Comments: Good (17-16) Satisfactory (15-14) Poor (13-12) Unacceptable (11 or less) Points: ___ Points: ___ TOTAL POINTS: ________ Appendix C Rubric for Grading Individual Reflective Papers Learning from Class, Readings and Speakers Critical Evaluation of Learning Reflection on Group Work Effective Communication Exceeds Standard Meets Standard Below Standard 10 points Demonstrates a clear recognition of much of the vocabulary, concepts, and themes presented in the readings and class. Journal illustrates understanding of material presented in the presentations, readings, and the class discussion, by providing appropriate explanations of material, descriptions from speakers' quotes, and examples from past experiences. 10 points Reflection conveys evidence of a personal response to topics raised with demonstration of personal growth and awareness. Develops and communicates own perspective, position or conclusion. Integrates issues using other perspectives or positions. Identifies and assesses conclusions, implications, or consequences. 8 points Demonstrate recognition of some of the vocabulary, concepts, and themes presented in the readings and class. Journal illustrates some understanding of material presented in the presentations, readings, and the class discussion. 5 points Demonstrates inadequate recognition of vocabulary or the concepts and themes. Omitted most mentioned material. 8 points Reflection conveys some evidence of a personal response to the issues raised in the course and other information sources. Student demonstrates that he/she is beginning to develop new ways of reflecting on entrepreneurship. 5 points Analysis conveys little evidence of a personal response to the concepts raised in the presentations and materials. 10 points Writing demonstrates a thoughtful reflection on the efforts of other team members, their individual contributions, synergies in the group and mutual support provided. 5 points Makes effective use of headings, fonts, bullet points, and white space to enhance the content's visual appeal and increase readability. Organization of paper is clear and easy to follow. 8 points Writing demonstrates a vague reflection on the efforts of other team members or their individual contributions. 5 points Writing demonstrates no or minimal reflection on team work. 4 points Makes occasional use of headings, fonts, bullet points, and white space to enhance the content's visual appeal and increase readability. Organization of paper is okay, but does not enhance understanding. 4 points Edits text with minor additional editing required for grammar, capitalization, punctuation, and spelling. 2 points Makes minimal or no use of headings, fonts, bullet points, and white space to enhance visual appeal and readability. Organization of paper confuses reader. 2 points Edits the text, but errors in grammar, capitalization, punctuation, and spelling distract or impair readability. (3 or more errors) 5 points Edits the text with no errors in grammar, capitalization, punctuation, and spelling. Has the effort put forth demonstrated the full potential of the student's capability? Yes / No