Residential Living Annual Report 2014-15 BUILDING A SAFE, VIBRANT RESIDENCE HALL COMMUNITY OF POINTERS Fostering an inclusive environment that provides a safe, accessible and respectful community Caring for our financial and environmental resources in a sustainable manner Cultivating individuals who are responsible global citizens Ever striving to provide exceptional service to our students Applying innovative thinking and actions to ensure continuous improvement in our halls and programs Encouraging the holistic development of individuals in their personal and professional endeavors Unit achievements Academic support Freshman Interest Groups Number of cohorts Number of participants 6 123 In-hall programming based upon the wellness concept of SPECIES (Social, Physical, Environmental, Career, Intellectual, Emotional, Spiritual) Number of programs offered Academic year 2014-15 Number of participants at programs Academic year 2014-15 2,220 43,084 ARC to Success Program (available to first-year residence hall students) Number of participants Percentage of fall participants returning for spring 2015 90% ACES (Achieving Career Exploration through Service) Class Number of participants (spring 2015) 14 Faculty Mentor program Number of faculty participating for academic year 18 121 Academic recognition Number of residents achieving 3.0+ GPA, fall 2014 1,865 (55% of residents) Number of residents achieving 3.0+ GPA, spring 2015 1,807 (57% of residents) Number of residents achieving 4.0 GPA, fall 2014 159 (5% of residents) Number of residents achieving 4.0 GPA, spring 2015 158 (5% of residents) Residential Living Annual Report 2014-15 Unit achievements Developmental experiences Student employment within Residential Living In-hall staff (ADs, CAs, ARCs, etc.) Summer 2014 Academic year 2014-15 4 143 Hall deskworkers Academic year 2014-15 190 Building Services staff (project crew, student custodians, snow crew, etc.) Summer 2015 Academic year 2014-15 25 121 Summer conference staff (2015) 32 601 Division student staff 3 Total number of student positions throughout Residential Living 518 Leadership positions within residence halls Residence Hall Association (RHA) In-hall government positions 40 150 Outreach and community involvement Labor of Love Number of participants fall 2014 270 Family Day Number of participants fall 2014 1500 SHAAFR (Steiner Hall Alcohol Awareness Fund Run) 33rd annual Number of participants spring 2015 28 Dollars raised and donated to community alcohol education efforts $1,000 (Mothers Against Drunk Driving) Greenest Resident Room open houses Number of open houses offered in 2014-15 Number of participants 3 60 Residential Living Annual Report 2014-15 Unit achievements Inclusivity Social Justice Outreach Committee Passive programming monthly bulletin board contests on various topics Campus-wide Campaigns: • Respect is Expected campaign • Everyone Matters photo campaign • Tunnel of Oppression Diversity/social justice programs within halls: 196 Diversity Ambassador Program Number of ambassadors in fall 2014 19 Number of ambassadors in spring 2015 19 International students housed in residence halls Fall 2014 ISSO/ESL students in residence halls Spring 2015 ISSO/ESL students in residence halls 96 93 Ecological stewardship • Thomson and Watson renovation completed • Composting program collected over 3,600 pounds of food waste • Green associate and Student Government Association–Environmental and Sustainability executive board member attended Wisconsin Sustainability Summit • Participated in fifth annual residence hall energy competition • Participated in residence hall water conservation study conducted by waste education class 485 • Participated in Project Green Challenge, teracycle and plastic film collection programs • Collected 1,485 pounds of clothing, nonperishable foods, school supplies and miscellaneous donations from residents during end-of-year recycle program • Residence halls operate at 100% renewable energy Residential Living Annual Report 2014-15 Unit achievements Safe and well-maintained facilities • Number of maintenance work orders submitted/completed: 9,531 • Repaired and replaced 300 gaskets for steam traps • Upgraded card access system with addition of enhanced lock-out features • Standardized outdoor security entrance lights • Fabricated 250 sets of drapery for Thomson and Watson renovation • Replaced May Roach’s 2,500 gallon bulk tank with an energy efficient instantaneous hot water system • Installed new wireless system (WI-FI) in all residence halls • Installed new web-based monitoring system for the tempered water solar system on Pray-Sims, Knutzen, Neale, Burroughs and Suites@201 • Partnered with Verizon to upgrade cell phone reception in all residence halls Residential Living Annual Report 2014-15 Unit achievements Business practices which underscore responsible management of student funds Number of residents Fall 2014 Spring 2015 Summer 2015 Actual revenue 2014-2015 Total = $13 million 3,407 (1630 men; 1777 women) 3,150 (1517 men; 1633 women) 134 (76 men; 58 women) Employees Classified (FTE) Unclassified (FTE) 19 37 Total (FTE) 56 Revenue Room Conferences Other revenue Interest earnings $12,440,334 232,036 332,175 4,517 Total Revenue $13,009,062 Actual expenses 2014-2015 Total = $13.4 million Expenses Salaries$3,033,819 Fringe benefits 1,183,503 Travel 43,404 Services and supplies 2,134,013 Maintenance 379,693 Utilities 737,965 Capital 10,888 Debt 5,133019 Indirect charges 770,586 Total Revenue $13,426,889 Residential Living Annual Report 2014-15 Department goals Goals 2014-15/outcomes Set new department group meetings that incorporate a variety of personnel to provide stronger channels of communication. Weekly core staff meetings were expanded from 30 minutes to one hour. Additional staff was added to this meeting including an individual dedicated to taking minutes. Central staff and hall director business meetings were combined into a weekly “pro staff” meeting. In addition to general business discussion, guest speakers from other campus areas have attended the pro staff meeting to share information about their unit or to solicit feedback on initiatives. Evaluate current academic support programs such as the First-year Interest Groups and ARC to Success program and determine whether these programs should continue as currently structured or be modified. The department has begun the transition from the FIG program to a new initiative, Living-Learning Communities (LLC). With staff turnover, this implementation has continued but will remain a focus over the 2015-16 year as we adjust expectations and goals for the LLCs. The ARC to Success program was eliminated due to department budget constraints. Investigate housing assignments/billing system options available. Review current system and packaged programs available on the market. Research into a packaged software program was begun, but halted when budget constraints became apparent. This option will remain a possibility when the department budget stabilizes. The in-house program provided online signup for current students for the second year; expansion of that option for new students is in process and part of the development of the customer relations module (CRM) modifications that are being discussed. Encourage all permanent staff working for Residential Living to seek and attend professional development opportunities. Central staff has taken advantage of a number of venues for professional development – some with a cost; others that are free resources available within their specialties. Representation from our department has been strong at UMR-ACUHO as well as ACUHO-I. Within state, our department continues to attend UW System housing meetings each fall. We will continue to explore alternative training opportunities as well as opportunities to collaborate training with other on-campus departments. Residential Living Annual Report 2014-15 Department goals Goals 2015-16 Review forms and reports that should be in a standardized format and in use by all halls. The second phase of this goal is to ensure that all updated forms have been loaded onto our department’s SharePoint site. Additional consideration will be given to identifying forms that may be converted to electronic format. Review social media accounts for the department and evaluate their effectiveness with our specific audiences (current residents, prospective residents, families and on-campus entities). Review management of these accounts and determine if there are venues that should be dropped or added. Research and review options related to addition of security cameras in the halls at front desks and front/side entrances. Reformat student staff training to reduce number of days that student staff needs to be on campus prior to fall opening. Specific areas of review will include use of other department training opportunities, online training modules and training which can be moved into the academic year. Residential Living 601 Division Street Stevens Point, WI 54481 Residential Living Annual Report 2014-2015