Alabama A&M University S M A L L FA R M S R E S E A R C H C E N T E R FA C T S H E E T COLLEGE OF AGRICULTURAL, LIFE AND NATURAL SCIENCES United States Department of Agriculture Office of Advocacy and Outreach (OAO) Marketing and Market Planning "Houses are built on solid foundations and so are successful businesses." In order to succeed in today's competitive environment, many entrepreneurs wisely develop a business plan to assist them in gaining support for their project, to provide focus and direction to their efforts and to ensure that no critical factors have been left out of their thought processes. An integral part of any business plan, in addition to considerations of physical, financial and human resources required, is the marketing or market plan and that is the focus of this document. Marketing itself is the combination of all of the steps and activities that lead to the final sale of your product to the end user. Traditionally, these activities are divided into four main subject areas: product, promotion, price and place. There are a variety of other activities that also take place that will provide a framework for decision making in these areas. The Marketing Plan is a document designed for action. It contains important facts, analysis, and conclusions about a product's markets and competitors, measurable market objectives and action plans the company will use to use to achieve their objectives. It is not a document to be completed and placed on a shelf, but a dynamic planning guide which should be reviewed and refined on a regular basis. The scope and detail of a marketing plan will vary depending on the size of the initiative, the type of industry involved and the complexities of that market segment. A typical marketing plan covers the following topics: Mission statement briefly describes the business you are in, the products and services you provide, your geographic territory, and the customer needs you fulfill. It should also reflect the company's business philosophy and desired image in the marketplace. A first draft mission statement should be developed at the start of the market planning process but you can be certain that it will be revised as the process is carried out. Personal objectives (are not usually included in the marketing plan but they should be considered nevertheless). One aspect that is often overlooked in the development of a business plan or marketing plan is the impact of the business on the individual entrepreneur. The demands on personal and family time that are often created by the launching of a new product or enterprise can be substantial. Be sure that you have considered these demands as carefully as you consider all of the other aspects of your project. Objectives are specific goals and time frames for achieving them. They should be clearly defined, realistic and measurable. It has been said, "if you don't know where you are trying to go, how will you know when you get there?" Your objectives should cover 1, 3 and 5-year time frames and should be updated at regular intervals. These, too, should be reviewed at the end of the market planning process and revised as necessary. Small Farms Research Center Alabama A&M University 4900 Meridian Street James I. Dawson Building RM #219 P.O. Box 700 Normal, AL 35762 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Competitive analysis presents facts and data about your target market, the specific segments for your products, competitors, distribution channels and other micro and macro-environmental issues. This analysis could also include a review of internal strengths and weaknesses and external opportunities and threats. Competitive strategies – the overall approach for achieving the market objectives. Each 1 product should seek to have a distinctive competitive advantage that can be optimized to improve performance. Typical strategies include (1) Cost leadership – being the low cost producer through innovative technologies, economies of scale or low cost raw materials, for example. (2) Product differentiation – having a product that is unique, identifiably different, having superior qualities and/or other consumer advantages. (3) Niche markets – identifying specialty markets where the product meets the needs of a small group of specialty customers who are willing to pay a premium to have their needs met in a superior fashion. These strategies are not mutually exclusive. You can use any combination of strategies that will help you reach your objectives. Strategic action plan is a detailed listing of what will be done, when it will be done, the budgeted cost for each task and the person or persons responsible for each task. Actions can be generally categorized under product, promotion, price and place (outlets and distribution channels). The blend of the decisions taken in these areas is known as the marketing mix. Pro forma financial statements are a financial extrapolation of the market objectives and action plan budgets. It is often advisable to get professional assistance with the development of your financial projections. Controls are a description of how management will monitor the results of the plan both during and after implementation. What information do I need, who will provide it and how do I measure it? A marketing plan is a document that presents a context for action. The context is the market analysis, objectives, and strategy. The actions are the implementation decisions and the measurement of results as the plan is implemented. Market Research and Analysis Marketing decisions are made based on a combination of entrepreneurial instinct, experience and market research and analysis. Generally, however, too few decisions are made with proper consideration of relevant market research. Market research can be fundamental to gaining and maintaining market share. Market research serves two important purposes. (1) To provide information used in understanding, defining and analyzing markets. The primary purpose of this is to make educated decisions about the product, price, promotion and place; and (2) to provide information for monitoring your planning assumptions and market results during the implementation of the marketing plan. Market research is an investment in the development of a solid foundation for your business. It will help you make better marketing mix decisions. Successful products build sales, profits, competitive advantage, and rapport with the trade. Investing some time and money towards making better-informed marketing decisions will lower your direct and indirect costs of doing business Market research is particularly important when your products are competing against established competitors who are selling to satisfied customers, something that is commonly the case in the food industry. In this situation, it is vital to have a very clear understanding of your competitors strengths and weaknesses, as well as understanding subtle but important ways to better serve these customers. Further, in intensely competitive markets, circumstances may change rapidly. Strong market understanding will help you solve problems more rapidly and accurately. It should allow you to take a pro-active position and move forward on a timely basis rather than being reactive and making changes in response to events that have already occurred. Author:Duncan M. Chembezi, Ph.D. Professor and Director, Small Farms Research Center , Alabama A&M University Cooperating Units: USDA Office of Advocacy and Outreach (OAO), USDA/NIFA/ Beginning Farmers and Ranchers Development Program (BFRDP), USDA/OAO/Outreach Assistance for Socially Disadvantaged Farmers and Ranchers (OASDFR) Program, Alabama Cooperative Extension Systems, and Alabama A&M University. 2