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Largest community college system in Missouri
serving an area of about 700 square miles;
created by area voters in 1962
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League for Innovation institution
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Four campuses
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Three education centers
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Transfer, career and developmental programs
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Non-credit continuing education courses
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Various workforce development initiatives
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25,000 credit students each semester
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48,000 non-credit each year
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28,000 workforce development students
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90 credit programs
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57 workforce development programs
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2,000 faculty
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4,000 employees
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SunGardHE Banner ERP system
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Single forest, single domain Active Directory
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All administrative, and most student/library
workstations are running Windows XP
(almost all others are OS X) – 8,000+ desktops
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All employees login through AD accounts
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All employees have Exchange mailboxes
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Growing use of Blackboard
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Goal is to eventually authenticate all students through
individual AD accounts
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Students
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Faculty and Community Relations
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Many do not have an e-mail account
Many do not update their Banner (student ERP) information
when they change e-mail accounts
Want .edu e-mail address
Want a standard, reliable student e-mail address
Administration
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STLCC OneCard ID requires an e-mail account
College wants a way to build an ongoing relationship with, and
a means to contact, alumni
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.edu address to take advantage of specific
services and offers
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Lots of storage
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Works on multiple common platforms
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Windows , Mac, Mobile
IE, Firefox, Safari, Opera
Reliable spam management
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Effective spam and virus filtering
Personally controlled safe and block lists
Do nothing
In-House
Hosted
• Students select and use their own e-mail provider
• No consistency, hard to track, varying reliability,
unknown delivery, some students never get one
• Software and storage costs, staffing requirements
• Use existing Exchange system or a webmail system
• College domain name and provisioning control
• “Free” vs. pay-per-account systems
• Concerns on privacy of data, advertising
• College domain name and provisioning control
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Limited IT server support staffing
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Limited help desk support staffing
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Limited capital for student e-mail / data storage
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Banner is the trusted source for all student info
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Already have Exchange infrastructure in place, sized
only for employee accounts (200MB/1GB)
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Already have district-wide AD authentication in place,
DCs were sized for student accounts
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Already plan to use Microsoft ILM (MIIS) for student
AD account provisioning
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A set of online communication and
collaboration applications hosted by Microsoft
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Uses College domain name and branding
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5GB Hotmail (or Exchange) Inbox
5GB SkyDrive
1,000 document Office Live Workspace with SharedView (beta)
Personal web/blog/discussion site and blogging tool
IM, SMS (Alerts), and Mobile access
Works on common platforms (Windows/Mac, Firefox/Safari)
Students get a professional @my.stlcc.edu address for life
No ads for students in e-mail interface
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Accounts are for current, registered, credit students
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Accounts are created when they register
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Account ID created by Banner (3rd Party ID)
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Windows Live account displayed in Banner
Self-Service (along with other e-mail addresses)
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Student may forward e-mail
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Accounts are marked as “Alumni” when student has
not registered for three Fall or Spring terms
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Accounts will be optional (personal use) at first,
becoming the official e-mail address in Fall 2008
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All Windows Live individual accounts will use the
@my.stlcc.edu domain name
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Windows Live accounts are also to be provisioned for
all employees
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Employee accounts would be part of the disaster
recovery plan – to be used for communication in the
event of the loss of our primary data center and
Exchange system
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The official employee e-mail address will remain the
College hosted Exchange server one – @stlcc.edu
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Sign-in name (mbialystock@my.stlcc.edu)
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Birthdate
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Offer ID (current student or not)
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Temporary (first-time) password
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ILM 2007 or MIIS 2003
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eduExpress
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Provides rich directory synchronization
Desktop application for one at a time or batch
provisioning
No automatic directory synchronization
Trial or pilot use / infrequent updates
Command Line Application
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Entire directory is sent each time a change is made
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Banner process runs in batch after COB
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Create 3rd Party ID in Banner
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This becomes the AD samAccountName
This becomes the Windows Live account prefix
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Create Windows Live address in Banner
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Import Banner information into Microsoft ILM
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ILM provisions AD account and imports
changes to metaverse
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ILM provisions Windows Live account
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Add PIDM (Banner unique record identifier) to
existing employee AD accounts
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Verify AD PIDM entry and display name against
Banner student and employee records, make
corrections
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Load Banner 3rd Party ID with existing AD
samAccountName, matched up by PIDM
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Have Banner generate 3rd Party IDs for all other person
records
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Add MX record for @my.stlcc.edu
Active
Directory
Banner
Exchange
Extract Data
MA
CSV File
MA
Identity
Lifecycle
Manager
Metaverse
MA
CSV
•Object=Person
•Display Name
•Name
•Given Name
•Initials
•CN
•samAccountName
•PIDM
•Birthdate
•Student ID
•Status Indicator
Metaverse
•Object=Person
•Display Name
•Name
•Given Name
•Initials
•CN
•UID
Windows Live ID
•PIDM
•Birthdate
•“A” number
TempPassword
•Status Indicator
Active Directory
•Object=User
•Display Name
•Name
•Given Name
•Initials
•CN
•samAccountName
•ExtAttribute PIDM
•ExtAttribute BD
•ExtAttribute AID
•ExtAttribute Status
Windows Live
•Object=PassportUser
•
•
•
•
•
•
SignInName
•
•Birthdate
•
TempPassword
•OfferID
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Some of the “additional parameters” values are
required (ignore the “optional” in the manual):
Language
 Country
 Birthdate
 Timezome
 Brand ID
 Offer ID
 Region code
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Clicking the College
logo presents a dropdown menu of key
College web links
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College branding
appears in mail now,
will be extended by
Microsoft into other
products later
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Provisioning student AD and Windows Live accounts
since January 12, 2008 – the initial run processed 26,089
student accounts
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Existing employee AD records were updated to allow
Windows Live provisioning
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Daily updates of deltas
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As of this week, over 38,580 Windows Live accounts
have been provisioned
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Student overview and help information is at
http://www.stlcc.edu/studentemail
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Website with:
Overview
 Getting Started
 FAQs
 Documentation
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Signs and Posters
Flyers
Ads in printed schedule
Faculty communications
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Anywhere Access
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Share with Others
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Save 1,000+ Microsoft Office documents in one place
Access them from almost any computer with a Web browser
Open and save files directly from Word, Excel, and PowerPoint
No more flash drives or sending yourself documents via e-mail
Invite people to your workspace
You control who can view, comment, and edit your documents
Stop manually merging versions from multiple people
Organize a Study Group
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Work together on assignments and share notes from class
Keep a shared schedule and task list for your group
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The @my.stlcc.edu e-mail account will be the official
communications channel with students starting with
the Fall 2008 semester
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Sungard Banner UDC will provide student and
employee updates to ILM in near real-time
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ILM will provision Active Directory and Windows Live
accounts in near real-time from the Banner UDC data
stream
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New version of ILM provides self-service password
reset capability for AD and Windows Live accounts
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With ILM, it was just as easy to provision AD and
Windows Live accounts as it would be to just do
Windows Live
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CSV file has to be in a folder created by the MA on the
ILM server
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No hyphens (-) or apostrophes (‘) in Windows Live
user names / AD samAccountNames
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Multiple support groups at Microsoft
ILM / MIIS
 Windows Live Program
 Windows Live MA
 Windows Live MA Error Message Interpretation
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Low cost way to offer student e-mail
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E-mail is easily branded for the institution
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E-mail and lots of other functionality at no cost
to the student
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Directory integration requires ILM / MIIS
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STLCC Windows Live Information
http://www.stlcc.edu/studentemail/
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Microsoft Live@edu FAQs
http://get.liveatedu.com/Education/Connect/FAQ/
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Student information on Live@edu
http://my.liveatedu.com/
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(Silverlight)
Microsoft Live@edu Blog
http://edublogger.spaces.live.com/
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Mark Doering (Banner Questions)
Manager, Systems and Programs
mdoering@stlcc.edu
314-539-5078
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Richard Schumacher (Microsoft Questions)
Manager, Technology Initiatives
rschumacher@stlcc.edu
314-539-5351
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Presentation is available online at:
http://www.stlcc.edu/presentations/