Document 15953499

advertisement

Largest community college system in Missouri
serving an area of about 700 square miles;
created by area voters in 1962

League for Innovation institution

Four campuses

Three education centers

Transfer, career and developmental programs

Non-credit continuing education courses

Various workforce development initiatives

25,000 credit students each semester

48,000 non-credit each year

28,000 workforce development students

90 credit programs

57 workforce development programs

2,000 faculty

4,000 employees

SunGardHE Banner ERP system

Single forest, single domain Active Directory

All administrative, and most student/library
workstations are running Windows XP
(almost all others are OS X) – 8,000+ desktops

All employees login through AD accounts

All employees have Exchange mailboxes

Growing use of Blackboard

Goal is to eventually authenticate all students through
individual AD accounts

Students




Faculty and Community Relations


Many do not have an e-mail account
Many do not update their Banner (student ERP) information
when they change e-mail accounts
Want .edu e-mail address
Want a standard, reliable student e-mail address
Administration


STLCC OneCard ID requires an e-mail account
College wants a way to build an ongoing relationship with, and
a means to contact, alumni

.edu address to take advantage of specific
services and offers

Lots of storage

Works on multiple common platforms



Windows , Mac, Mobile
IE, Firefox, Safari, Opera
Reliable spam management


Effective spam and virus filtering
Personally controlled safe and block lists
Do nothing
In-House
Hosted
• Students select and use their own e-mail provider
• No consistency, hard to track, varying reliability,
unknown delivery, some students never get one
• Software and storage costs, staffing requirements
• Use existing Exchange system or a webmail system
• College domain name and provisioning control
• “Free” vs. pay-per-account systems
• Concerns on privacy of data, advertising
• College domain name and provisioning control

Limited IT server support staffing

Limited help desk support staffing

Limited capital for student e-mail / data storage

Banner is the trusted source for all student info

Already have Exchange infrastructure in place, sized
only for employee accounts (200MB/1GB)

Already have district-wide AD authentication in place,
DCs were sized for student accounts

Already plan to use Microsoft ILM (MIIS) for student
AD account provisioning

A set of online communication and
collaboration applications hosted by Microsoft







Uses College domain name and branding


5GB Hotmail (or Exchange) Inbox
5GB SkyDrive
1,000 document Office Live Workspace with SharedView (beta)
Personal web/blog/discussion site and blogging tool
IM, SMS (Alerts), and Mobile access
Works on common platforms (Windows/Mac, Firefox/Safari)
Students get a professional @my.stlcc.edu address for life
No ads for students in e-mail interface

Accounts are for current, registered, credit students

Accounts are created when they register

Account ID created by Banner (3rd Party ID)

Windows Live account displayed in Banner
Self-Service (along with other e-mail addresses)

Student may forward e-mail

Accounts are marked as “Alumni” when student has
not registered for three Fall or Spring terms

Accounts will be optional (personal use) at first,
becoming the official e-mail address in Fall 2008

All Windows Live individual accounts will use the
@my.stlcc.edu domain name

Windows Live accounts are also to be provisioned for
all employees

Employee accounts would be part of the disaster
recovery plan – to be used for communication in the
event of the loss of our primary data center and
Exchange system

The official employee e-mail address will remain the
College hosted Exchange server one – @stlcc.edu

Sign-in name (mbialystock@my.stlcc.edu)

Birthdate

Offer ID (current student or not)

Temporary (first-time) password

ILM 2007 or MIIS 2003


eduExpress




Provides rich directory synchronization
Desktop application for one at a time or batch
provisioning
No automatic directory synchronization
Trial or pilot use / infrequent updates
Command Line Application

Entire directory is sent each time a change is made

Banner process runs in batch after COB

Create 3rd Party ID in Banner


This becomes the AD samAccountName
This becomes the Windows Live account prefix

Create Windows Live address in Banner

Import Banner information into Microsoft ILM

ILM provisions AD account and imports
changes to metaverse

ILM provisions Windows Live account

Add PIDM (Banner unique record identifier) to
existing employee AD accounts

Verify AD PIDM entry and display name against
Banner student and employee records, make
corrections

Load Banner 3rd Party ID with existing AD
samAccountName, matched up by PIDM

Have Banner generate 3rd Party IDs for all other person
records

Add MX record for @my.stlcc.edu
Active
Directory
Banner
Exchange
Extract Data
MA
CSV File
MA
Identity
Lifecycle
Manager
Metaverse
MA
CSV
•Object=Person
•Display Name
•Name
•Given Name
•Initials
•CN
•samAccountName
•PIDM
•Birthdate
•Student ID
•Status Indicator
Metaverse
•Object=Person
•Display Name
•Name
•Given Name
•Initials
•CN
•UID
Windows Live ID
•PIDM
•Birthdate
•“A” number
TempPassword
•Status Indicator
Active Directory
•Object=User
•Display Name
•Name
•Given Name
•Initials
•CN
•samAccountName
•ExtAttribute PIDM
•ExtAttribute BD
•ExtAttribute AID
•ExtAttribute Status
Windows Live
•Object=PassportUser
•
•
•
•
•
•
SignInName
•
•Birthdate
•
TempPassword
•OfferID

Some of the “additional parameters” values are
required (ignore the “optional” in the manual):
Language
 Country
 Birthdate
 Timezome
 Brand ID
 Offer ID
 Region code


Clicking the College
logo presents a dropdown menu of key
College web links

College branding
appears in mail now,
will be extended by
Microsoft into other
products later

Provisioning student AD and Windows Live accounts
since January 12, 2008 – the initial run processed 26,089
student accounts

Existing employee AD records were updated to allow
Windows Live provisioning

Daily updates of deltas

As of this week, over 38,580 Windows Live accounts
have been provisioned

Student overview and help information is at
http://www.stlcc.edu/studentemail

Website with:
Overview
 Getting Started
 FAQs
 Documentation





Signs and Posters
Flyers
Ads in printed schedule
Faculty communications

Anywhere Access





Share with Others




Save 1,000+ Microsoft Office documents in one place
Access them from almost any computer with a Web browser
Open and save files directly from Word, Excel, and PowerPoint
No more flash drives or sending yourself documents via e-mail
Invite people to your workspace
You control who can view, comment, and edit your documents
Stop manually merging versions from multiple people
Organize a Study Group


Work together on assignments and share notes from class
Keep a shared schedule and task list for your group

The @my.stlcc.edu e-mail account will be the official
communications channel with students starting with
the Fall 2008 semester

Sungard Banner UDC will provide student and
employee updates to ILM in near real-time

ILM will provision Active Directory and Windows Live
accounts in near real-time from the Banner UDC data
stream

New version of ILM provides self-service password
reset capability for AD and Windows Live accounts

With ILM, it was just as easy to provision AD and
Windows Live accounts as it would be to just do
Windows Live

CSV file has to be in a folder created by the MA on the
ILM server

No hyphens (-) or apostrophes (‘) in Windows Live
user names / AD samAccountNames

Multiple support groups at Microsoft
ILM / MIIS
 Windows Live Program
 Windows Live MA
 Windows Live MA Error Message Interpretation


Low cost way to offer student e-mail

E-mail is easily branded for the institution

E-mail and lots of other functionality at no cost
to the student

Directory integration requires ILM / MIIS

STLCC Windows Live Information
http://www.stlcc.edu/studentemail/

Microsoft Live@edu FAQs
http://get.liveatedu.com/Education/Connect/FAQ/

Student information on Live@edu
http://my.liveatedu.com/

(Silverlight)
Microsoft Live@edu Blog
http://edublogger.spaces.live.com/

Mark Doering (Banner Questions)
Manager, Systems and Programs
mdoering@stlcc.edu
314-539-5078

Richard Schumacher (Microsoft Questions)
Manager, Technology Initiatives
rschumacher@stlcc.edu
314-539-5351

Presentation is available online at:
http://www.stlcc.edu/presentations/
Download