TB2014.130 Appendix 1 – Workforce Performance Dashboard September 2014 (Q2) WORKFORCE CAPACITY WORKFORCE COSTS WORKFORCE EFFICIENCY Workforce Pay Cost Substantive Workforce (WTE) Turnover Whole Time Equivalent (WTE) Temporary Workforce Total Workforce Capacity All Staff Mandatory Training Compliance September 2014 (M6) Q1 June 2014 (M3) Contracted Staff in Post COMPLIANCE SIP WTE* Budget WTE SIP WTE* Budget WTE 9,572.3 10,444.9 9,847.5 10,449.2 800.6 0.0 635.6 0.0 10,372.9 10,444.9 10,483.2 10,449.2 100% Turnover Rolling 12 Months 13.00% £42,000,000 95% 12.50% 90% 12.00% 85% 80% 11.50% £37,000,000 Workforce Capacity - WTE 75% 11.00% 70% 10.50% 65% 10.00% 11,000.00 Oct-13 Dec-13 Feb-14 Apr-14 Jun-14 367 217 9,500.00 270 224 273 260 310 259 293 259 457 267 284 107 555 571 552 246 267 273 392 244 Total Temporary Workforce Spend £m Substantive Pay Cost £m Feb-14 Mar-14 Apr-14 May-14 Jun-14 Oct-13 Temporary Workforce Expenditure September 2014 (M6) Movement in Month £906,136 £41,052 £1,837,879 -£605,604 Bank Spend (£) 291 227 9,344 9,310 9,395 9,509 9,465 9,528 9,526 9,572 9,599 9,848 9,708 7,500.00 Agency Spend (£) Total Expenditure Temporary Workforce 8,077 -£564,553 £2,744,015 7,000.00 £4,000,000 6,500.00 Oct-13 Nov-13 Dec-13 Jan-14 Feb-14 Mar-14 Apr-14 May-14 Jun-14 Jul-14 Aug-14 Sep-14 Agency WTE Worked (excluding R&D and Balance Sheet) Actual 9.00% Pay Budget £m 9,000.00 8,000.00 Oct-13 Nov-13 Dec-13 Jan-14 Aug-14 Jul-14 Aug-14 Sep-14 9.50% 10,000.00 8,500.00 60% £32,000,000 10,500.00 £3,500,000 £3,000,000 Bank WTE Worked (excluding R&D and Balance Sheet) £2,500,000 Contracted WTE (excluding R&D and Balance Sheet) Nov-13 Dec-13 Jan-14 Feb-14 Mar-14 Turnover % Apr-14 May-14 KPI Jun-14 Jul-14 Aug-14 KPI Sep-14 FY 12/13 Turnover Staff Mandatory Training Compliance by Division/Function 100% 90% August 2014 (M5) September 2014 (M6) KPI Movement in month Childrens and Womens 11.7% 11.8% 10.5% 0.0% Clinical Support Services 10.6% 11.0% 10.5% 0.4% Corporate* 11.6% 11.3% 10.5% -0.3% 40% MRC** 14.8% 15.4% 10.5% 0.7% 30% NOTSS*** 12.7% 13.4% 10.5% 0.7% 20% OSI 10.2% 10.3% 10.5% 0.1% Research & Development 21.2% 20.2% 10.5% -1.0% Surgery and Oncology 10.9% 11.1% 10.5% 0.2% Total 12.2% 12.5% 10.5% 0.3% Division/Function 90% 92% 90% 83% 82% 84% 84% 78% 80% 70% 60% 50% 10% 0% September 2014 £2,000,000 * SIP and Budget WTE excludes employees in Research & Development and in the Balance Sheet - recoverable staff who are paid by the OUHs but funded from external organisations. £1,500,000 Childrens and Womens Corporate NOTSS R&D Clinical Support Services MRC Operations and Service Improvement Surgery & Oncology £1,000,000 Vacancy Rate £500,000 Non Medical Annual Appraisal Rates Recruitment Efficiency Trajectory £0 Oct-13 Dec-13 Feb-14 Apr-14 Jun-14 Aug-14 September 2014 (M6) Total Agency Spend £m Budgeted WTE Contracted WTE Vacancy % Vacancy WTE Children's & Women's 1,371.4 1,341.9 2.1% 29.5 Clinical Support Services 1,975.7 1,927.0 2.5% 48.6 958.6 843.7 12.0% 114.9 MRC*** 2,379.3 2,159.3 9.3% 220.0 NOTSS**** 1,780.9 1,623.7 8.8% 157.2 Other 12.4 81.7 n/a -69.3 Operations & Service Improvement 184.6 193.2 -4.7% -8.6 Surgery & Oncology 1,786.3 1,677.0 6.1% 109.3 Total Substantive 10,449.2 9,847.5 5.8% 601.7 Division/Function Total Bank Spend £m 10,100 Total Temporary Workforce Spend £m 100% 95% 10,000 90% Corporate Services* Sickness Absence 85% 9,900 80% Sickness Absence Rolling 12 Months 9,800 75% 3.8% 70% 9,700 65% 3.6% 60% 9,600 55% 3.4% 9,500 Excludes Balance Sheet and Research & Development staff Other represents staff in Operating Expenses which reflects income from education monies and I&E transactions from externally funded projects, mostly Research & Development, but which need to be reported within I&E. 50% Apr-14 3.2% Jun-14 Aug-14 Staff in Post WTEC 3.0% Oct-14 Dec-14 Feb-15 Oct-13 Nov-13 Dec-13 Jan-14 Feb-14 Mar-14 Apr-14 May-14 Jun-14 Jul-14 Aug-14 Sep-14 5 % SIP Vacancy WTE Target Actual KPI Total Temporary Workforce (Bank and Agency) by Division/Function (WTE) 2.8% Oct-13 Nov-13 Dec-13 Jan-14 Feb-14 Mar-14 Apr-14 May-14 Jun-14 Jul-14 Aug-14 Sep-14 Division/Function Agency WTE Bank WTE Total Temporary WTE Children's & Women's 43.9 22.7 66.6 Clinical Support Services 88.3 32.0 120.3 Corporate Services* 7.4 2.3 9.6 MRC** 58.8 72.6 131.4 Current Rolling 12 month KPI Engagement Index Rolling Sickness 12/13 Division/Function September 2014 (M6) KPI Variance Movement in Month 90% NOTSS*** 80.3 46.0 126.3 Children's & Women's 3.9% 0.9% 0.1% Operations & Service Improvement -17.8 0.6 -17.2 Clinical Support Services 3.6% 0.6% 0.1% 70% Surgery & Oncology 131.3 67.4 198.7 Corporate Services* 3.3% 0.3% 0.0% 60% 0.0 0.0 0.0 MRC** 3.8% 0.8% 0.1% 50% 392.1 243.6 635.6 NOTSS*** 3.3% 0.3% 0.1% 40% Operations & Service Improvement 4.2% 1.2% -0.1% Total Temporary Workforce * Corporate Services - OD & Workforce; Finance & Procurement; Planning & Information; Assurance; Chief Nurse Office; Medical Director Office; Clinical services: **Medical, Rehabilitation and Cardiac; ***Neurosciences, Orthopaedic, Trauma and Specialist Surgery 100% Friends and Family Test 100% 80% Trust Wide Non Medical Staff Appraisal by Division/Function Research & Development 1.7% -1.3% 0.1% Surgery & Oncology 3.5% 0.5% 0.1% Trust 3.6% 0.6% 0.1% 90% 86% 80% 86% 66% 70% 61% (Work in progress) 61% 60% 64% 60% Recommend this Trust to F&F if needed treatment 50% Recommend this Trust to F&F as place to work 30% 56% 48% 51% 52% 40% 22% 20% 30% 10% 20% 0% September 2014 10% 0% Q1 14/15 Q2 14/15 Q3 14/15 Q4 14/15 Childrens and Womens Corporate* NOTSS*** Research & Development Clinical Support Services MRC** Operations and Service Improvement Surgery and Oncology