Disparities Initiatives Reducing Racial and Ethnic Disparities in Managed Care • Medicaid Managed Care Disparities Collaborative – State Purchasing Institute – Health Plan QI Workgroup Constance Martin • National Health Plan Collaborative Program Officer AcademyHealth Annual Research Conference June 25-28, 2006 for CHCS Center Health Care Strategies, Inc. Racial and Ethnic Disparities Reduction in Medicaid • BCAP - Working with “early adopting” Medicaid MCOs and their state and provider partners to develop best practices in reducing racial and ethnic disparities. Disparities Health Plan Workgroup Health Health Plans Plans Target Target Issues Issues –– Blue Blue Cross Cross of of California California –– Birth Birth Outcomes Outcomes –– Healthfirst Healthfirst (NY) (NY) –– Adolescent Adolescent and and Child Child Immunizations Immunizations –– Helix Helix Family Family Choice Choice (MD) (MD) –– Asthma Asthma Care Care –– LA LA Care Care Health Health Plan Plan (CA) (CA) –– Diabetes Diabetes Care Care –– Medica Medica of of Minnesota Minnesota • Purchasing Institute – Provide states with support in racial/ethnic data collection and using this information to target quality improvements. –– Molina Molina Healthcare Healthcare of of Michigan Michigan –– Monroe Monroe Plan Plan for for Medical Medical Care Care (NY) (NY) –– Neighborhood Neighborhood Health Health Plan Plan of of Rhode Rhode Island Island –– Network Network Health Health (MA) (MA) TOTAL TOTAL MEDICAID/SCHIP MEDICAID/SCHIP ENROLLEES ENROLLEES == 3,191,895 3,191,895 –– SoonerCare SoonerCare (OK) (OK) –– UPMC UPMC Health Health Plan Plan (PA) (PA) –– Oregon Oregon Collaborative Collaborative Stories to Share: Addressing Disparities in Asthma Care Blue Cross of California • AIM: Increase the rate of asthma pharmacy consultations among eligible African-American members with asthma from 45 percent at baseline to within five percentage points of the rate for Caucasian, non-Latino members with asthma. • ACTIVITIES: – Targeted 8 pharmacies for education and intervention. – Added second screen to identify reason for missed opportunity. Stories to Share: Addressing Disparities in Asthma Care Blue Cross of California • RESULTS –The rate of asthma consultations for AA members increased from 44% to 51%. –The disparity decreased from 8% at baseline to 6% at last measurement. – Established pharmacy report of asthma consults as percent of eligibles by pharmacy by ethnicity. 1 Stories to Share: Addressing Disparities in Birth Outcomes Stories to Share: Addressing Disparities in Birth Outcomes Monroe Plan for Medical Care Monroe Plan for Medical Care • AIM: Reduce the Difference in NICU Admission Rates between African-American Teens and White Teens by 50% • Demonstrated Decrease in NICU Admission Rate for All African American Teens from 18.1% to 13.5% NICU Admission Rates for Teens • ACTIVITIES: – Expansion of Healthy Beginnings Program with Focus on African-American Teens with Social Outreach (BabyLove) . 18.1 20 10 11 7.1 8.6 2004 White Target Target Issue: Issue: –– Diabetes Diabetes Care Care •• CIGNA CIGNA •• Harvard Harvard Pilgrim Pilgrim Health Health Care Care •• HealthPartners HealthPartners TOTAL TOTAL ENROLLEES ENROLLEES == 76,748,227 76,748,227 2005 African-American Difference Stories to Share: Addressing Disparities in Diabetes Care National Health Plan Collaborative •• AETNA AETNA 4.9 0 – Outreach Worker Readily Relating to Target Population: Ethnicity, Experience, Her Own Success. Health Health Plans Plans 13.5 Kaiser Permanente • Aim: Within selected Hispanic and African American populations, increase performance on the following outcome measures by 10%: 1) Proportion with good HgA1c control and 2) Proportion adhering to A.L.L. regimen. • Activities: •• Highmark Highmark Inc. •• Kaiser Kaiser Permanente Permanente –– Partner Partner with with Kaiser Kaiser Latino Latino Center of Excellence in Colorado which which has has bilingual bilingual and and bicultural bicultural staff staff and and providers providers •• Molina Molina Healthcare –– Coordination Coordination and ownership of the activity across multiple intra-organizational intra-organizational stakeholders stakeholders •• UnitedHealth UnitedHealth Group •• WellPoint, WellPoint, Inc. Inc. • Results –– Pending Pending Stories to Share: Addressing Disparities in Diabetes Care United United Healthcare Healthcare •• Aim: Aim: To To improve improve diabetes diabetes care care for for Hispanic Hispanic and and African African American American members members in in targeted targeted regions regions as as measured measured by by HbA1c, HbA1c, lipid lipid control, control, BP BP control, control, eye eye exam, exam, and and foot foot exam exam rates. rates. •• Activities: Activities: –– DocSite, DocSite, web based patient registry at targeted physician offices. offices. –– Enrollment Enrollment into into appropriate appropriate disease disease management management programs. programs. –– Implement Implement community wide initiatives in target regions regions (FL, (FL, OH, OH, KY, KY, KS). KS). •• Results: Results: –– Pending Pending 2