Academic Program Review and Action Planning – YEAR ONE Division Program Contact Person Date Language Arts Learning Connection: Learning Support Programs Deonne Kunkel 4/11/2011 Section A – Data Review and Analysis I. Basic Success and Equity (Data from 3 previous years) • What trends are you seeing over time? How does the basic success data compare to the college as a whole and to statewide average success rates, if available? What might explain the differences? • What courses in your discipline show the greatest/least amount of success? What accounts for success in these courses? How could you improve success in the less successful areas? • What do you see in the comparisons between men and women and between different ethnicities? What accounts for differences? What concerns you? How could you strategically address the concerns? • What inferences can you draw from the data correlating the highest level of Math/English completed and success in your discipline's courses? • If you have online/hybrid/telecourse/CD-ROM courses, do the success rates differ from the same courses offered on-campus? If so, should the success rates be the same, why are they different, and is this a cause for concern? What areas of inquiry does this raise about online/hybrid/telecourse/CD-ROM courses? Explain: • Students who use the Learning Connection’s Learning Support Programs have higher success rates and lower withdrawal rates than students in the same courses who do not use these services. (See attached “Course success and withdrawal rates”) • Students in developmental English and Math courses who use our services have higher success and lower withdrawal rates than those who do not. In comparison to non-LC students, students in developmental Math pass at rates 6-12 percent higher. (See attached “Basic skills English and Math success rates of Learning Connection student”) • Structural changes to the Fire Tech program including the introduction of Learning Assistants have increased student success from approximately 55% to 95% (See Fire Tech Program Review for details). • Student who regularly attend English, History, and Psychology 115 have higher success rates and lower withdrawal rates in their corresponding discipline-based course than those who do not take 115’s or enroll but don’t complete. • The demographics of LC students parallel the demographics of the college with minor deviations except with respect to gender. Relative to our student population, more females than males are served. • Relative to Chabot’s student population, the LC predominantly serves full time students. 57% of LC students attend full time while 22% of Chabot’s students are full time. The LC’s hours of operation may account for under serving part-time students. Over time, hours have been Academic Program Review and Planning for 2011-14 Page 1 of 21 • • cut further decreasing access for part-time students. Line-of-sight regulations impede serving these students online. Reduced hours of operation have impacted the numbers of students we serve. For instance, during Fall 2009, the LC served 2,002 students. Spring 2010, headcount dropped to 1,595 after WRAC, Math Lab, and PATH hours were reduced. Inadequate facilities has lead to inaccurate reporting of WRAC success data since the SARS machine in WRAC is at the back of the room and can’t be moved. Students do not see the machine and thus do not sign-in which affects our reporting as well as state reimbursement. Plans for building 100 include placing SARS stations at entrances monitored by current staff. II. Course Sequence (Data from 2 previous years) Note: Answer this question if you have been provided data about course sequences in your discipline. • Is success in the first course a good indicator of success in the second course? What are the curricular, pedagogical, and/or methodological implications of what you see? • Do your successful students in the first course enroll at a high rate in the second course within two years? What are the implications of what you see? Explain: • Our courses do not follow a sequence. Tutors and Learning Assistants concurrently enroll in Tutor 1A and 1B (formally 49A and 49b). • Tutor 1A, The Theory and Practice of Tutoring, compliments the content specific training they receive in Tutor 1B from faculty in their discipline. III. Course Review (Data from 5 previous years) • Ed. Code requires that all courses are updated every five years. Are all of your courses updated? If not, do you want to maintain or continue these courses? Please indicate your plans in terms of curriculum. Have all of your courses been offered recently? If not, why? Are students counting on courses to complete a program or major when these courses are not being offered? Explain: • All courses have been updated, TUTR 1A and 1B (formally 49A and B) in Fall 2009 and TUTR 200 and TUTR 31(formally 4902) in Fall 2010. • All courses have been offered in the last year. IV. Budget Summary (Data from 3 previous years) Academic Program Review and Planning for 2011-14 Page 2 of 21 • • • What budget trends do you see in your discipline? What are the implications of these trends? Where is your budget adequate and where is it lacking? What are the consequences on your program, your students, and/or your instruction? What projected long-term (5-10 years) budget needs do you see? You will detail your short-term needs in the action plan that follows. You do not need to cite them here. Explain: • The budget for the Learning Connection has been reduced, impacting our ability to serve students and faculty. For the academic year 2008-2009, the budget was $314.741.36. The budget for 2009-2010 was $220,451.19 (See attached “Learning Connection 08-09 and 09-10 Student Assistant Payroll”). Since then, we have maintained a student waitlist. • Between Fall 2009 and Spring 2010, we lost a classified staff position and reduced the number of hours the labs were open. Consequently, the numbers of students served dropped from 2,002 to 1,595 between Fall 2009 and Spring 2010. • Hours of operation were further cut due to budgetary constraints Fall 2010. While we do not yet have access to data from Fall 2010, we expect that the numbers of students served will be fewer as our waitlist has been expanding relative to the budget. • The effects budget reductions have been compounded by last minute allocations which impede budgetary planning. For instance, last year funding for the LA program and tutors was not received until August 2010, when it was too late to hire adequate numbers of tutors and LA’s. • Faculty across campus express frustration at shifting program policies due to unstable funding and last minute budgetary measures which impede their ability to develop and sustain programs. • Decreasing funding support from grants necessitates increased funding from the general budget. $100,000.00 from general funds, representing 43% of our budget, was allocated for 2010-2011. $132,000.00, representing 57% of our budge, was allocated from grants, primarily BSI and Title III which provided $50,000 for the Learning Assistant Program. Next year, the LC loses most of its funding from grants. In addition to the $100.000 currently allocated from the general fund, the LC needs $120,000.00 to keep our programs running. • Lack of adequate facilities significantly inhibits our ability to innovate around budgetary constraints. For instance, we could move towards an SI model but lack the necessary supervised space. Plans for building 100 allow for simultaneous line of sight supervision of one-on-one tutoring, small group tutoring, and larger workshops. • Our present model of serving students in small lab pockets across campus in economically inefficient and inflexible. Plans for building 100 will reduce the need for multiple student assistants. V. Enrollment Data (Data from 2 previous years) • Please provide a brief description of: overall enrollment trends; enrollment trends by course; and enrollment trends by time of day and Saturday. • Describe what your discipline has done in terms of curriculum or scheduling in the last two years that has effected enrollments. • Describe plans or strategies that you have for the near future in terms of curriculum or Academic Program Review and Planning for 2011-14 Page 3 of 21 • scheduling that could impact your enrollments. Lastly, look closely at whether the schedule you currently offer provides access to the broader community that your discipline serves at Chabot College—day time, night time, Saturday, distance education, special or targeted communities that would or do enroll in your courses. Explain: • To accommodate differing schedules, two sections of TUTR 1A were offered starting Fall 2010. • In response to outcomes assessment indicating the need to differentiate between new and experienced tutors, the curriculum for section 1 and section 2 of TUTR 1A was revised and a capstone project was introduced. Section 001 of TUTR 1A now serves as a learning community for new tutors. Section 002 advances the training of tutors beyond basic tutoring practice while continuing to reinforce fundamentals necessary to the program’s functioning. This curricular change impacted the original intent behind splitting TUTR 1A into two sections. • Outcomes assessment indicates the need to further differentiate the training of traditional tutors from CTE LA’s. • Total WSCH for TUTR 1A is high at 750 while the WSCH for 1B and 31 are lower, at 214 and 225 respectively (See attached unit load reports). The Learning Connection’s unique hybrid training program and interdisciplinary vision accounts for the difference. Unlike traditional Learning Support programs, which isolate services into silos, the Learning Connection fosters cross-curricular collaboration and innovation. Faculty from various disciplines offer content-specific tutor training and serve as advisors to the Learning Connection Coordinator. The fruits of interdisciplinary interchanges--supported by the Learning Connection, BSI, and Title III--can be seen in the rise of Reading Apprenticeship, GNST 115’s for History and Psychology, and tutoring in subject areas beyond Math and English. • Underfunding TUTR 1B instructors threatens interdisciplinary interchange and innovation. For instance, the Life Science TUTR 1B instructor previously offered study skills workshops to Science students and interviewed prospective Science tutors when she had release time. • Scheduling TUTR 1B’s during times when Science and Math tutors are available presents a challenge. Their labs meet on Friday’s and their schedules are demanding. To maintain adequate numbers of tutors to meet demand, instructors accommodate tutor schedules by granting overlaps as needed and coordinating with each other when a student assistant tutors in more than one subject. • Student Services now coordinates the peer advisor program, overseeing TUTR 31, formally TUTR 4902. Academic Program Review and Planning for 2011-14 Page 4 of 21 VI. Student Learning Outcomes Inventory Acronym Key: SLO = Student Learning Outcome is a general term, for the following three levels of outcomes: CLO = Course-level Outcome, i.e. what a student can do after completing a course PLO= Program-level Outcome, i.e. what a student can do after completing a sequence of courses CWLG = College-wide Learning Goal • • • • • • Percentage of courses in your discipline that have CLOs and rubrics developed:____66% For this information, please see the list of which courses do and do not have CLOs on the SLOAC’s main webpage: http://www.chabotcollege.edu/sloac/default.asp Percentage of courses in your discipline that have the minimum number of CLOs developed: (1 unit = 1 or more CLO, 2 units = 2 or more CLOs, 3 or more units = 3 or more CLOs)___66%_ For this information, please see the CLO spreadsheet on the SLOAC’s main webpage: http://www.chabotcollege.edu/sloac/default.asp Date the CLO Assessment schedule was submitted: March 16, 2011 For this information, please see the Course-level Outcomes assessment schedules list from the Assessment Progress and Plans webpage: http://www.chabotcollege.edu/sloac/progress.asp Percentage of courses in your discipline that have had all the CLOs assessed within the past three years, as per Chabot’s Assessment policy: ____66% (not through eLumen) For this information, please see Chabot’s Assessment Policy from the SLO/Assessment Guidelines webpage: http://www.chabotcollege.edu/sloac/guidelines.asp Percentage of courses in your discipline that have had all the CLO assessments reflected upon, or discussed with colleagues, within the past three years___66% What questions or investigations arose as a result of these reflections or discussions? Explain: • The Learning Connection’s Learning Support Services has broadened our assessment of learning outcomes to include qualitative data, such as tutor surveys, LA surveys, instructor surveys, and student surveys. • LA Student Engagement Surveys: Students in courses that use LA’s are more engaged than student in courses that to not (See “Student Engagement in Learning”). The college may want to identify courses that would most benefit from using LA’s. • LA Instructor Surveys: Instructors who use LA’s in their classroom credit LA’s for higher success rates, in particular higher rates of success for at risk students. Some instructors note that increased reporting requirements for title III present a time burden (See attached “Responses from instructors: Assessment of Learning Assistants”). • Tutor and LA Surveys: Tutor and LA surveys validate the quality of our tutor training. With few exceptions, tutors indicate they receive the support they need to meet student needs. Results indicate the need to differentiate the training of traditional tutors from LA’s in CTE Academic Program Review and Planning for 2011-14 Page 5 of 21 • • • • courses (See attached “Tutor Program Assessment: Feedback from Tutors” and “Tutor Feedback: Responses from Learning Assistants”) eLumen Data: The LC’s eLumen data in incomplete. Of our two primary courses, only the data for one SLO has been entered. Analysis of that data indicates that tutors would benefit from further training in how to help students overcome specific stumbling blocks. To meet accreditation recommendation #3, the Learning Connection’s Learning Support Programs is in the process of writing and assessing SAO’s. Our present model of offering Learning Support in small lab pockets across campus impedes our ability to foster community, deliver support, adequately assess SLO’s and SAO’s, and monitor the health of our programs. Plans for building 100 allow for a more centralized model of assessment, management, and record keeping. What actions has your discipline determined that might be taken as a result of these reflections, discussions, and insights? Actions planned: • Build community and interdisciplinary cooperation between students, faculty and administrators and increase economic efficiency by promoting the building 100 project currently under design. • Improve economic efficiency and flexibility of our programs by promoting the current building 100 project. • Meet accreditation recommendation #3 by writing SAO’s, assessing them, and promoting a centralized facility. • Differentiate the training of LA’s in CTE courses from traditional courses. • Evaluate actions already taken in response to learning outcomes assessment, i.e. capstone project, embedding LA into content specific. • Reassess SLO’s using eLumen rubrics and enter scores. • Further promote hybrid training program. • What course-level and programmatic strengths have the assessment reflections revealed? Strengths revealed: • Tutor surveys validate the quality of our tutor training. With few exceptions, tutors indicate they receive the support they need to meet student needs. • Instructor surveys confirm these results. • Faculty across campus value the LC’s hybrid training program which promotes ownership and flexibility. • Learning Connection Learning Support Programs increase the success and persistence of students in their courses. • The Learning Assistant program increases student engagement and has lead to significant increase in student success in CTE programs such as Fire Tech. Academic Program Review and Planning for 2011-14 Page 6 of 21 • • • Percentage of programs within your discipline that have established at least two PLOs, and mapped appropriate CLOs to them:____100% For this information, please see the Program-level Outcomes progress page from the Assessment Progress and Plans webpage: http://www.chabotcollege.edu/sloac/progress.asp Which of the CWLGs do your discipline’s CLOs address? __Critical Thinking, Communication, Global and Cultural Involvement, Citizenship, and Development of the Whole Person In which if any of the College-wide Learning Goals Faculty Inquiry Groups have discipline member(s) participated? ___none______________________________________________________ ______________________________________________________________________________ Insights gained: VII. Academic Learning Support What kinds of academic learning support does your discipline use or require to help students succeed (e.g., tutoring, learning assistants, student assistants, peer advisors, lab support, Learning Support, peer-led team learning, peer advisors)? How many hours per semester do you use and/or how many hours per semester do you need? The Learning Connection sustains Learning Support Programs across campus, including the Math Lab, PATH, WRAC, The Language Center, the Communications Lab, and Learning Assistant Program. Excluding Learning Assistants who are embedded into content courses, we served between 1,138 and 2,002 students per semester. Contact hours range from 9.825 to 21.995 per semester depending on funding. In the last 3 years, the LC offered tutoring in 341 courses, 52 regularly. While many courses for which students have sought tutoring are not in high demand, our Math, Science, ESL, World Language, and English courses frequently maintain a waitlist. Fourteen of the courses for which we offer tutoring are developmental. A review of each department’s Learning Support needs can be found in unit Program Reviews. At present, lack of adequate facilities significantly impedes program access and community building. Faculty and students across campus have difficulty negotiating a labyrinthine system of labs unconducive to collaboration and learning. For instance, due to limited space, scheduled tutoring and drop-in tutoring take place in different buildings; workshops are not always held in logical locations; the same tutors work in multiple spaces using making management difficult; SARS machines are not located logically due to wiring; oversight procedures vary from lab to lab dependent on staff configurations; acronyms for similar services vary in order to differentiate between locations, confusing both students and staff; lab materials, such as anatomy models, are in a location separate from tutoring labs due to limited space. In short, students and faculty do not know where to go for what. Adequate, centralized space is needed to run programs efficiently, foster community, and unify both students and faculty around student learning. Academic Program Review and Planning for 2011-14 Page 7 of 21 The Math lab: • The Math Lab is a support service for students that provides drop-in tutoring to students enrolled in any Math class at Chabot. The location moved from room 1712 to room 3906B in the Spring semester of 2009 to accommodate the increase use of technology by faculty members. The new Math Lab location is furnished with twenty-four desktop computers and sixty seats. The computers have MathXL, ALEKS, and Minitab software installed for student use. Having the computers as part of the Math Lab has given several students access to extra help on their online homework programs and Statistics lab assignments. • Math Lab is staffed by Faculty members and student tutors. Since Spring 2008, student tutors have been required to register for a tutor training class (TUTR 1B). It is a class that meets several times a semester to review tutoring techniques and specific topics in Mathematics that many students have difficulty with. Time is spent discussing issues that arise during tutoring sessions or in the Math Lab, as well as the Socratic Method, study tips, test taking strategies and techniques to reduce Math Anxiety. Tutors are encouraged to pass this information along to their students. This course has been helpful in producing better tutors and provides a cohesive unit that is a part of the larger campus goal to serve students in the PATH center. • The Math Lab has transitioned from being named Math 122 to Math 200. This serves a two fold purpose. First of all, students registered in Math 200 don't need to pay for an extra unit because it is now a non-credit course. This has allowed the department to develop Math 122 into the The Alternative Path in Developmental Math program. It is a flexible-paced math sequence that provides students with an individualized math program. Students are given guidance to progress through Mathematics content to help strengthen their weaknesses. • Learning Connection data shows that on average, 47% of their service is student use of the Math Lab. This has a significant impact on student success in Math. With regards to our Basic Skills Courses (Math 105, 65, 55 and 54), students using the Math Lab and one-on-one tutoring through the Learning Connection have a 45% success rate. By comparison, students in the same courses that have not had any tutoring have a success rate of only 39%. There is also a drop in the withdrawal rate. Students that received tutoring boast only a 28% withdrawal rate while students in the same course have a 35% withdrawal rate. Writing and Reading Across the Curriculum Center (WRAC): • WRAC has expanded to offer History and Psychology 115’s, the data from which validates their success. Budgetary constraints reduced WRAC’s hours of operation, decreasing student access. (See attached “WRAC Program Review and Action Planning-Year Three”) • To accommodate the renovation of building 800 and prepare for the Learning Connection’s move to a centralized space, WRAC temporarily relocated from its center in building 800 to the mezzanine of the library. The move continues to negatively impact WRAC programs; without walls or white boards, teachers are unable to teach necessary computer and writing skills; the noise level in the library is now high; SARS data is inaccurate since the machine cannot be located near student entrances; and supervision is difficult leading to arguments between students and staff over computer space. Plans for building 100 include usable lab space, SARS sign-ins near entrance points, and supervised small group rooms. Academic Program Review and Planning for 2011-14 Page 8 of 21 Communications Lab: • Public Speaking is a vital skill for academics, business, and personal situations. Most employers name communication skills as critical and at the same time lacking in most potential employees. Students need to be given many opportunities to present material aloud. We are doing students a disservice if they graduate without these skills. The Communications Lab will provide assistance and support to all students who need to prepare oral presentations. Peer tutors will help drop-in students with topic selection, research, organization/outlining, rehearsal, preparation and use of visual aids, reducing anxiety, and evaluating any type of presentation. Students in Communications Studies courses, such as Public Speaking, will be the primary audience, but other students will also greatly benefit. Students in Business, English, History, ESL, etc. need help preparing oral presentations. This concept has been proven at numerous colleges, including Cal State University East Bay, Ohlone Community College, and San Jose State University. • Project Objective: As for student services, our primary new initiative is a Communication Lab. Our primary need is space. The current plan is to continue to use room 803 for all drop-in tutoring. This enclosed space works to give the speaker(s) the opportunity to deliver the speech in a simulated speaker-audience style and the tutor a chance to evaluate. We will also hold workshops with small groups on various presentation topics. This enclosed space will reduce anxiety, give the opportunity to increase volume, and ensure no disruption to other students. We are also open to using any space in Bldg 100 ( in the future) for appts./ recording. Having a space for students to practice with visual aides and be recorded is necessary for effective rehearsal, for the student, tutor and/or instructor. The Comm. Lab will run more effectively with a companion webpage (a link from the Communication Studies webpage). Students can obtain basic information (description of Lab, services offered, and tutor information) as well as additional tutoring aides and speech library. A live chat space would also be ideal. The website has endless possibilities, including providing faculty from other disciplines with ideas for presentation assignments. Peer Academic Tutoring Help (PATH): • PATH served between 751-959 students per semester, regularly offering tutoring in 52 subjects. Contact hours and headcounts per semester fluctuate depending on our hours of operation and hiring constraints. • Lack of adequate space impedes our ability to meet student needs. When building 800 was renovated, ESL’s Language Center merged with PATH. The space is small and has long overreached its capacity. It offers only one conversation room and seven computers to serve ESL’s entire support program as well as scheduled tutoring for all other courses across campus, including Math, Science, Reading, and Writing. Scheduled tutoring for Math, Reading, and Writing cannot be relocated to the Math Lab or WRAC since staff needed maintain scheduling and supervise are in PATH. Learning Assistant Program: • Learning Assistants have been embedded into approximately 50 courses in 20 subject areas since Spring 2009. The number of courses served fluctuates from semester to semester. The program has been particularly beneficial to the Fire Tech program which has seen dramatic increases in student success and to Learning Communities such as Academic Program Review and Planning for 2011-14 Page 9 of 21 Daraja. Online Pilot: • Due to inadequate facilities and provisions in the law require line-of-site supervision, our online tutoring pilot will not be expanded. We lack phone lines, computers, and supervised space. Project Excel: • In collaboration with Student Services and ESL, the Learning Connection is pleased to be implementing Project Excel, one of only six grants of its kind in the nation, targeted to assist ESL students to degree completion. Innovative in its structure, the program integrates support from academic and student services and contextualizes Learning Support. The Learning Connection provides the collaborative platform for the endeavor, hiring and training tutors and LA’s, working to embed LA’s into CTE courses, and opening our labs to Project Excel’s exclusive use. Improved facilities would allow us to better implement the grant. For instance, we originally planned to offer one-stop tutoring and counseling but do not currently have the space. VIII. External Data • Cite any relevant external data that affects your program (e.g., labor market data, community demand, employment growth, external accreditation demands, etc.). • WASC Accreditation Recommendation Three relates exclusively to the library and Learning Connection as follows: In order to meet the Commission’s 2012 deadline, the team recommends that the library and Learning Connection units develop and implement an outcomes assessment process linking their respective planning for resources and services to the evaluation of student needs. Chabot should use the evaluation of services to provide evidence that these services contribute to the achievement of student learning outcomes and serve as a basis for improvement of student success. This work should be done in conjunction with the office of research. Academic Program Review and Planning for 2011-14 Page 10 of 21 Section B – Data Summary • • • From what you have learned in your basic data review, what does the information tell you about your program? Overall, what improvements would you like to make to your program? How do you plan to address these concerns? Are there any immediate issues that require immediate attention (e.g., outdated course outlines)? Where appropriate, please cite relevant data in your discussion (e.g., efficiency, persistence, success, FT/PT faculty ratios, SLO/PLO assessment results, external accreditation demands, etc.). Data Summary and Plan of Action Description/Rationale: • Lack of adequate centralized facilities impedes access to our programs, civic engagement, and community building among students, staff, administrators, and faculty. Students need a centralized space to study and learn, a space easy to navigate, visible, and accessible. Faculty need space to collaborate and innovate, to simply work with each other and see each other’s students. Plans for building 100 provide the needed shared space. The office of Instructional Research, Learning Support Labs, The Center for Teaching and Learning, Making Learning Visible, and the Learning Assessment Center will be centrally housed. Relative to Chabot’s vision of excellence as an institution of learning and community, promoting the project is our highest priority. • The Learning Connection’s Learning Support Programs has broadened its outcomes assessment to include qualitative data. Results indicate the quality of our tutor training program and increased success rates of students who receive SI. Surveys indicate the need to further support faculty collaboration and differentiate the training of CTE LA’s. • Though the LC has assessed its learning outcomes, the data in eLumen in incomplete. To complement our extensive qualitative research, the LC plans to reassess using eLumen rubrics and enter the scores. • To meet accreditation recommendation three, the Learning Connection is in the process of writing SAO’s to compliment our assessment of learning outcomes. Timeline: 2010-2011: Write SAO’s, design and administer assessment tool 2011-2012: Close the loop and document results • To function, the Learning Connection requires stable funding of staff, tutors, faculty, and LA’s. The LC is currently hindered in its ability to meet the demands of the program and collaborate with faculty by lack of staff support and faculty release time. 20 more hours of staff support is needed. Further, Tutor 1B instructors should receive 1 additional CAH for acting as liaisons to their respective departments, interviewing prospective tutors, training tutors, running labs, and advocating for the specific needs of their department. • To maintain its programs, the Learning Connection must increase its funding through the general budget. 11 • Promote the hiring of a Dean of Library & Learning Connection to institutionalize the Learning Connection Section C – Action Planning Please propose a two-year plan of action and timeline to address any immediate and/or long-term concern(s). This includes activities to assess the CLO(s) to discover a plan of action. It may also include specific activities that address improving CLO(s) and their assessment, that is to say evaluating the CLO(s) and the assessment activities. Examples of activities include: • Research and inquiry project – why is this happening? • Innovation and Pilot Projects – this is something I want to try • Intervention activities such as support services – this is what I want to do about it • Program and curriculum modification – this is what I want to do about it 12 I. Action Plan Timeline: Detail the timeline for accomplishing your goals PLOs and/or Program Goal(s) Timeline Activity Support Needed to Accomplish These Activities* Outcome(s) Expected Increase civic engagement, faculty collaboration and innovation, program access, and support student learning and community Person(s) Responsible Promote building 100 plans 2011-2013 Keep campus informed, collaborate with user group Institutional Revise SLO’s and assess using eLumen rubrics previously developed 2011-2012 Collaborate with TUTR 1B subdivision representatives, Assessment Office, LAC Coordinator, and CTL Coordinator Institutional: 1 CAH for Increase the success and LC Coordinator 1B instructors, funding for persistence of students in CTE, a CTL and LAC transfer, and basic courses Coordinators, and professional development SAO Assessment to meet accreditation recommendation #3 2011-2012 Write SAO’s, construct and administer questionnaire, close the loop Institutional: additional 20 Provide better service and hrs of Classified Staff, IR document success hours, Differentiate LA training 2011-2013 Collaborate with CTE Institutional: professional development (Strengthening Student Success and CRLA conferences) Institution LC Coordinator Improve efficiency of programs LC Coordinator and and increase student success. instructors with LA’s YEAR ONE Evaluate Learning Support needs across campus and work to meet them 2011-2013 Read unit Program Reviews, build Institutional: professional Increase faculty participation relationships across campus development and support in meeting student needs LC Coordinator Promote the hiring of a Dean of the Library & Learning Connection 2013 Document need Institutional Institutionalized programs Institution, Dean and LC coordinator Promote the hiring of Classified Staff (20 hrs) 2013 Document need Institutional Meet accreditation recommendation, institutionalize programs Institution, Dean and LC coordinator Switch to online scheduling in PATH 2011-2013 Pilot in online courses, IT, SARS support collaborate with 1B’s, DSPS, and EOPS to determine parameters Reduce pressure on staff, increase student access Institution, IT, LC Coordinator and Classified Staff Secure program funding 2011-2013 Assess outcomes, program Increase the persistence and Institution, Dean and Institutional 13 Accomplished? Yes/No/In Progress LEAVE BLANK review, publicize programs and build faculty rapport Promote release time for TUTR 1B instructors 2011-2013 Document need Institutional success of students in CTE, transfer, and basic skills courses. LC coordinator Increase the success and persistence of students in CTE, transfer, and basic courses by individualizing programs to student needs. Institution, Division Deans, LC coordinator, and faculty Definitions of terms: Program Goal = A general statement of what the program hopes to accomplish, for the long-term. It may be in qualitative (narrative) rather than quantitative (numeric) terms. It may include the integration of several program outcomes, or relate to class scores, credits, units, course completion, retention term to term, progression to next course/level, program completion, degree and certificate completion, transfer, success/scores on licensure exams, job placement, attitudes, fundraising, media promotion, etc. PLO = Program-level Outcome, i.e., what students can do, what knowledge they have, after completing a sequence of courses. It is a subset of the Program Goals, related to student learning. *Types of Support Needed to Accomplish Activities: • Training or workshops • Publications, library, resources • Guidance to support research and/or inquiry projects • Technology II. Strategic Plan Goals and Summaries: Which Strategic Plan goals and strategies does your action plan support? Awareness and Access Increase familiarity with Chabot Reach out to underrepresented populations Promote early awareness and college readiness to youth and families Multiple ways to deliver instruction and services for all Student Success 14 Strengthen basic skills development Identify and provide a variety of career paths Increase success for all students in our diverse community Assess student learning outcomes to improve and expand instruction and services Community Partnership Increase experiential learning opportunities Initiate/expand partnerships among the college, businesses and community organizations Promote faculty and staff involvement in college and community activities Engage the community in campus programs and events Vision Leadership and Innovation Improve institutional effectiveness Streamline academic and student support services Professional development to support teaching, learning and operational needs Support effective communication both in the college and the community Provide safe, secure and up-to-date facilities and technology 15 Program Review and Action Planning – YEAR TWO Action Plan Progress Report Division Program Contact Person Date Audience: IPBC; Program Review Committee; Deans/Unit Administrators; Budget Committee Purpose: To provide evidence of progress on from previous year and to provide input into planning for subsequent years. Instructions: If you have completed your unit plan last year, please update your timeline and answer the questions below. If you are updating/changing your timeline, list the appropriate year in which revisions were made. IA. Problem Statement: Summarize your Program Review Year One conclusions. IB. Analysis: If there are any new data or conclusions, what is the basis for these new conclusions? II. List your accomplishments: How do they relate to your program review and PLO work? Please cite any relevant data elements (e.g., efficiency, persistence, success, FT/PT faculty ratios, SLO/PLO assessment results, external accreditation demands, etc.). III. Student Learning Outcomes Inventory Update Acronym Key: SLO = Student Learning Outcome is a general term, for the following three levels of outcomes: CLO = Course-level Outcome, i.e. what a student can do after completing a course PLO= Program-level Outcome, i.e. what a student can do after completing a sequence of courses CWLG = College-wide Learning Goal 16 • • • • • • Percentage of courses in your discipline that have CLOs and rubrics developed:_________ For this information, please see the list of which courses do and do not have CLOs on the SLOAC’s main webpage: http://www.chabotcollege.edu/sloac/default.asp Percentage of courses in your discipline that have the minimum number of CLOs developed: (1 unit = 1 or more CLO, 2 units = 2 or more CLOs, 3 or more units = 3 or more CLOs)_______ For this information, please see the CLO spreadsheet on the SLOAC’s main webpage: http://www.chabotcollege.edu/sloac/default.asp Date the CLO Assessment schedule was submitted:________ For this information, please see the Course-level Outcomes assessment schedules list from the Assessment Progress and Plans webpage: http://www.chabotcollege.edu/sloac/progress.asp Percentage of courses in your discipline that have had all the CLOs assessed within the past three years, as per Chabot’s Assessment policy: _______ For this information, please see Chabot’s Assessment Policy from the SLO/Assessment Guidelines webpage: http://www.chabotcollege.edu/sloac/guidelines.asp Percentage of courses in your discipline that have had all the CLO assessments reflected upon, or discussed with colleagues, within the past three years_______ What questions or investigations arose as a result of these reflections or discussions? Explain: • What actions has your discipline determined that might be taken as a result of these reflections, discussions, and insights? Actions planned: • What course-level and programmatic strengths have the assessment reflections revealed? Strengths revealed: • • Percentage of programs within your discipline that have established at least two PLOs, and mapped appropriate CLOs to them:________ For this information, please see the Program-level Outcomes progress page from the Assessment Progress and Plans webpage: http://www.chabotcollege.edu/sloac/progress.asp Which of the CWLGs do your discipline’s CLOs address? _________________________________________________________________________ _________________________________________________________________________ 17 • In which if any of the College-wide Learning Goals Faculty Inquiry Groups have discipline member(s) participated? _________________________________________________________________________ _________________________________________________________________________ Insights gained: VII. Academic Learning Support What kinds of academic learning support does your discipline use or require to help students succeed (e.g., tutoring, learning assistants, student assistants, peer advisors, lab support, Learning Support, peer-led team learning, peer advisors)? How many hours per semester do you use and/or how many hours per semester do you need? Explain: IV. External Data • Cite any relevant external data that affects your program (e.g., labor market data, community demand, employment growth, external accreditation demands, etc.). 18 V. Action Plan Timeline Update: Cut and paste your previous timeline from Year One and update the “Accomplished?” column. List any new PLOs or program goals and activities you may have in the second chart. PLOs and/or Program Goal(s) from Year One Timeline Activity Support Needed to Accomplish these Activities* Outcome(s) Expected Person(s) Responsible Accomplished? Yes/No/In Progress New PLOs and/or Program Goal(s) Timeline Activity Support Needed to Accomplish these Activities* Outcome(s) Expected Person(s) Responsible Accomplished? Yes/No/In Progress YEAR TWO LEAVE BLANK 19 Definitions of terms: 1. Program Goal = A general statement of what the program hopes to accomplish, for the long-term. It may be in qualitative (narrative) rather than quantitative (numeric) terms. It may include the integration of several program outcomes, or relate to class scores, credits, units, course completion, retention term to term, progression to next course/level, program completion, degree and certificate completion, transfer, success/scores on licensure exams, job placement, attitudes, fundraising, media promotion, etc. PLO = Program-level Outcome, i.e., what students can do, what knowledge they have, after completing a sequence of courses. It is a subset of the Program Goals, related to student learning. *Types of Support Needed to Accomplish Activities: • Training or workshops • Publications, library, resources • Guidance to support research and/or inquiry projects • Technology 12 Program Review and Action Planning – YEAR THREE Final Summary Report Division Program Contact Person Date I. Reflect upon the last three years' analysis and activities. II. Briefly summarize the accomplishments of the discipline, and how they relate to the review of the program, the program-level outcomes (PLOs) and course-level outcomes (CLOs). III. Please list what best practices (e.g., strategies, activities, intervention, elements, etc.) you would recommend? What was challenging? Was there a barrier(s) to success? Best practices: Challenges/Barriers to Success: IV. Next Steps: Recommendations for program and institutional improvement. Program Improvement: Institutional Improvement: 13