Academic Program Review and Action Planning – YEAR ONE Division Program Contact Person Date Social Science Sociology Dr. Susan Tong, Dr. Christina Mendoza March 3, 2011 Section A – Data Review and Analysis I. Basic Success and Equity (Data from 3 previous years) What trends are you seeing over time? How does the basic success data compare to the college as a whole and to statewide average success rates, if available? What might explain the differences? What courses in your discipline show the greatest/least amount of success? What accounts for success in these courses? How could you improve success in the less successful areas? What do you see in the comparisons between men and women and between different ethnicities? What accounts for differences? What concerns you? How could you strategically address the concerns? What inferences can you draw from the data correlating the highest level of Math/English completed and success in your discipline's courses? If you have online/hybrid/telecourse/CD-ROM courses, do the success rates differ from the same courses offered on-campus? If so, should the success rates be the same, why are they different, and is this a cause for concern? What areas of inquiry does this raise about online/hybrid/telecourse/CD-ROM courses? Explain: In examining the overall Basic Success data of the discipline of Sociology we are pleased to report that the student success rates have improved 12 percent, from a low of 58 percent in Fall 2007 to 70 percent in Spring 2010. When compared to the overall Chabot college success rates, Sociology success rates are consistent with the rest of the college. The course in Sociology with the greatest success rates is SOCI 4 (Marriage and the Family). The success rate of this course in the last three years has ranged 65 to 78 percent success. We attribute the high success rates in this course to several reasons. This course is a specialized course that covers the single topic relating to Sociology of the family and therefore attracts a select group of students. Students who are majoring in the Social Sciences or who are planning to major in Sociology upon transfer often enroll in this course and enter with a set of expectations of what they will learn from this course. Non-Social Science majors who enroll in this class often choose this class as an elective due to their general interest in the topic and often seek to apply what they have learned to their own lives. The course with the lowest success rates is SOCI 1 (Principles of Sociology). The success rate of this course in the last three years has ranged from 57 to 67 percent success. We attribute the lower success rates of this class primarily to the structure of this course. This course is a survey which covers ten to fifteen different topical areas in Sociology and for many students this course is the first time students Academic Program Review and Planning for 2011-14 Page 1 of 19 learn how to view and understand the social world from a Sociological perspective. We have been addressing the student success rates by working together for the first time as a discipline. In February 2011, the faculty in Sociology met for the first time for a discipline meeting. The faculty members present at the meeting represent each course that is offered in the discipline and 75 percent of the course load currently taught this semester. At this meeting, we revised the SLOs and we will have all courses assessed by the Fall 2011 semester. We also discussed requiring a workbook for our SOCI 1 courses which takes abstract sociological concepts and applies them to real world information. In the comparative data on gender, we do not see any significant differences between the success rates of men and women. The success rate for men in Fall 2007 was 58 percent and 69 percent in 2010. For women the pattern was almost identical with of 58 percent in Fall 2009 to 50 percent in Spring 2010. We have reviewed the success rates by ethnicity and we are generally pleased. The success rates in Sociology indicate that they have been fairly consistent across different courses and years, with some significant improvements in a few areas. Specifically, the Latino student success rates in SOCI 1, the most offered course in sociology, have improved by 19% since the Fall of 2007 semester. This pattern indicates that across courses, Latino student success rates have improved. The success rate for Latino students shows improvement every semester with 47% success rate in the Fall 2007 to 66% success rate in the Fall 2010. Among all the groups, Asians and Filipinos, have the highest success rate, followed by Whites. African Americans success rates have been consistent but much lower than other groups. We consider this finding puzzling since Latinos, who are socioeconomically comparable to African Americans, and in addition often learn English as a second language, have success rates that have improved. In addition, the success rates of Pacific Islanders have also improved from 59% in Fall 2007 to 73% in Spring 2010. The White student success rates have also increased from 68% in Fall 2009 to 74% in Spring 2010. A figure that is also notable is the percentage of withdrawal rate. The withdrawal rate has decreased from Fall 2007 (25%) to Spring 2010 (12%). In order to better understand who is succeeding in our classes, it would be useful to have the data on the ethnic students broken down by gender. In addition, we would also find it useful to have data comparing student success rates in day classes verses evening classes by ethnicity and gender. Before the Year 2 program review report, we will inquire about the availability of this data. When comparing gender, the same upward trend for success rates also exists for Sociology. When comparing the success rates of the online classes to the face-to-face classes, the online classes have slightly higher success rates than face-to-face classes. The SOCI 1 and SOCI 3 are offered both as face-to-face and online. The data shows that there is a 5.44 percent difference in the success rates between the online and face-to-face classes. We attribute this increase to the student demographics in these classes. Students in online classes are often non-traditional students who have clear academic goals and therefore are more likely to successfully complete the course. II. Course Sequence (Data from 2 previous years) Note: Answer this question if you have been provided data about course sequences in your discipline. Is success in the first course a good indicator of success in the second course? What are the curricular, pedagogical, and/or methodological implications of what you see? Academic Program Review and Planning for 2011-14 Page 2 of 19 Do your successful students in the first course enroll at a high rate in the second course within two years? What are the implications of what you see? Explain: N/A III. Course Review (Data from 5 previous years) Ed. Code requires that all courses are updated every five years. Are all of your courses updated? If not, do you want to maintain or continue these courses? Please indicate your plans in terms of curriculum. Have all of your courses been offered recently? If not, why? Are students counting on courses to complete a program or major when these courses are not being offered? Explain: All the courses in the discipline are updated. For more information on the plans for curriculum see section B where we discuss the plans for a Sociology major. The only course that has not been offered recently in this discipline is SOCI 10. This course has not been offered due to budget cuts. This course is an elective but students may be counting on this course for completion of the Social Science AA or the soon to be established Sociology major. IV. Budget Summary (Data from 3 previous years) What budget trends do you see in your discipline? What are the implications of these trends? Where is your budget adequate and where is it lacking? What are the consequences on your program, your students, and/or your instruction? What projected long-term (5-10 years) budget needs do you see? You will detail your short-term needs in the action plan that follows. You do not need to cite them here. Explain: Currently, the discipline of Sociology does not have a budget. In the long term we will need another full-time faculty. Currently we have two full-time faculty in Sociology who teach 8 of 16 courses. One full-time instructor is currently a coordinator of a program and will retire in the near future, which will leave the discipline with only one full-time faculty and adjuncts teaching most of the classes. V. Enrollment Data (Data from 2 previous years) Please provide a brief description of: overall enrollment trends; enrollment trends by course; and enrollment trends by time of day and Saturday. Describe what your discipline has done in terms of curriculum or scheduling in the last two years that has effected enrollments. Academic Program Review and Planning for 2011-14 Page 3 of 19 Describe plans or strategies that you have for the near future in terms of curriculum or scheduling that could impact your enrollments. Lastly, look closely at whether the schedule you currently offer provides access to the broader community that your discipline serves at Chabot College—day time, night time, Saturday, distance education, special or targeted communities that would or do enroll in your courses. Explain: The Enrollment data shows that all Sociology courses are overenrolled at over 100% on average. Sociology is currently offering 16 classes. The course, SOCI 1, the discipline’s most offered course, has been overenrolled by an average of 126% since Spring 2009. The other three courses consistently offered are also overenrolled at over 100%. Since 2009, Sociology classes have been reduced from 21 classes in Spring 2009 to offering only 16 classes in Spring 2011. Our discipline is in need of additional face-to-face courses and online courses to satisfy student demand. Since sociology is applying to become a major under SB1440, we are making significant changes to the curriculum. Please see Section B of this document for more information. Sociology reaches out to the broader community by offering courses in the day, evening, and online. VI. Student Learning Outcomes Inventory Acronym Key: SLO = Student Learning Outcome is a general term, for the following three levels of outcomes: CLO = Course-level Outcome, i.e. what a student can do after completing a course PLO= Program-level Outcome, i.e. what a student can do after completing a sequence of courses CWLG = College-wide Learning Goal Percentage of courses in your discipline that have CLOs and rubrics developed:____100%_____ For this information, please see the list of which courses do and do not have CLOs on the SLOAC’s main webpage: http://www.chabotcollege.edu/sloac/default.asp Percentage of courses in your discipline that have the minimum number of CLOs developed: (1 unit = 1 or more CLO, 2 units = 2 or more CLOs, 3 or more units = 3 or more CLOs)_100%______ For this information, please see the CLO spreadsheet on the SLOAC’s main webpage: http://www.chabotcollege.edu/sloac/default.asp Date the CLO Assessment schedule was submitted:__?______ For this information, please see the Course-level Outcomes assessment schedules list from the Assessment Progress and Plans webpage: http://www.chabotcollege.edu/sloac/progress.asp Percentage of courses in your discipline that have had all the CLOs assessed within the past three years, as per Chabot’s Assessment policy: __10%_____ For this information, please see Chabot’s Assessment Policy from the SLO/Assessment Guidelines webpage: Academic Program Review and Planning for 2011-14 Page 4 of 19 http://www.chabotcollege.edu/sloac/guidelines.asp Percentage of courses in your discipline that have had all the CLO assessments reflected upon, or discussed with colleagues, within the past three years__10%_____ What questions or investigations arose as a result of these reflections or discussions? Explain: We decided at our faculty meeting in February 2011 to revise all SLOs for the courses currently offered to better reflect what we want students to learn in our classes. SLOs have been revised and will be assessed according to the following schedule: Spring 2011 – SOCI 2; SOCI 3 Fall 2011 – SOCI 1; SOCI 4 Significantly, at least three Sociology faculty have agreed to used the same measurement tools to assess the CLOs for SOCI 1, Fall 2011. This means that over 50 percent of our SOCI1 courses will be assessed by the end of the Fall semester and the faculty will meet early Spring 2012 to analyze our results and “close the loop” on over 66 percent of our SOCI courses. Similarly, instructors of SOCI 2, SOCI 3 and SOCI 4, have agreed to complete assessment, analysis, and recommendations for their course CLOs by January 2012. What actions has your discipline determined that might be taken as a result of these reflections, discussions, and insights? Actions planned: We have discussed the need to reassess new SLOs. What course-level and programmatic strengths have the assessment reflections revealed? Strengths revealed: Not enough classes have been assessed yet to make a general statement. Percentage of programs within your discipline that have established at least two PLOs, and mapped appropriate CLOs to them:__100%______ For this information, please see the Program-level Outcomes progress page from the Assessment Progress and Plans webpage: http://www.chabotcollege.edu/sloac/progress.asp Which of the CWLGs do your discipline’s CLOs address? __ask susan for clarification_________ ______________________________________________________________________________ Academic Program Review and Planning for 2011-14 Page 5 of 19 In which if any of the College-wide Learning Goals Faculty Inquiry Groups have discipline member(s)participated?_No._______________________________________________________ ______________________________________________________________________________ Insights gained: VII. Academic Learning Support What kinds of academic learning support does your discipline use or require to help students succeed (e.g., tutoring, learning assistants, student assistants, peer advisors, lab support, supplemental instruction, peer-led team learning, peer advisors)? How many hours per semester do you use and/or how many hours per semester do you need? Explain: VIII. External Data Cite any relevant external data that affects your program (e.g., labor market data, community demand, employment growth, external accreditation demands, etc.). Academic Program Review and Planning for 2011-14 Page 6 of 19 Section B – Data Summary From what you have learned in your basic data review, what does the information tell you about your program? Overall, what improvements would you like to make to your program? How do you plan to address these concerns? Are there any immediate issues that require immediate attention (e.g., outdated course outlines)? Where appropriate, please cite relevant data in your discussion (e.g., efficiency, persistence, success, FT/PT faculty ratios, SLO/PLO assessment results, external accreditation demands, etc.). Data Summary and Plan of Action Description/Rationale: The basic data review of Sociology reveals that our course enrollments are over capacity and that our overall student success rates are high. A major “improvement” that we are implementing is to schedule regular discipline meetings inviting all faculty who teach in the discipline. Our first meeting held in February 2011 was very successful as we revised CLOs and agreed on a time table to assess all Sociology course CLOs by the end of Fall 2011. Most significantly, at this meeting we also discussed ways to improve student success in our Soci 1courses, specifically by providing hands on assignments to apply abstract concepts and ideas learned in class (ties in very relevantly with Dr. James Zull’s presentation of how to change the brain- Flex Day 3/3/2011). This Spring Semester four instructors teaching a total of eight SOCI 1 courses agreed to adopt a data analysis workbook as a complement to the textbook. This workbook provides students with the opportunity to examine real data and learn how to read maps, tables and scatterplots and to consider statistical significance. Closing the loop, in this course students will be asked to propose and test a plausible sociological hypothesis using real data provided in the workbook. This process will encourage students to learn concepts from the lecture and text, see how they are applied by performing exercises and then use this information to propose and "test" a hypothesis. We anticipate that future discipline meetings will be productive as we work to implement the new Sociology major. Proposed Significant Change in the Program: OFFER A MAJOR IN SOCIOLOGY SB 1440 offers Sociology the opportunity to offer a major in the discipline with a clear pathway for our students to transfer to the CSUs The following is a brief review of this law: SB 1440 establishes the Student Transfer Achievement Reform (STAR) Act. SB 1440 requires a community college district to grant an associate degree for transfer to a student in that student’s field of study once a student has met degree and transfer requirements for a particular major. Upon completion of the transfer associate degree, the student is eligible for transfer with junior standing into the California State University (CSU) system. Students will be given priority consideration when applying to a particular program that is similar to the student’s community college area of emphasis. The bill prohibits a community college district or campus from adding 7 local course requirements in addition to requirements of the STAR Act, and prohibits the CSU from requiring a transferring student to repeat courses similar to those taken at the community college that counted toward their associate degree for transfer.http://www.cccco.edu/ChancellorsOffice/Divisions/StudentServices/TransferArticulationH ome/SB1440StudentTransfer/tabid/1809/Default.aspx Previously we encouraged students interested in Sociology to major in Behavioral Science at Chabot and then select Sociology as an upper division major when they transferred. This practice was driven by the lack of lower division Sociology offerings at the CSUs. Specifically, it made little sense to encourage students interested in Sociology to complete loads of lower division units in Sociology and then have to repeat these same courses with identical or almost identical content at the CSUs. With SB1440, community colleges are charged to offer a major with up to 18 units in the primary discipline (the major requires 18 units but these units may include some units outside of the discipline in relevant courses such as Math statistics or related courses such as social psychology offered in psychology). SB1440 permits our discipline to offer a major using primarily the courses we currently already offer at Chabot College. The following is the approved Sociology Transfer Model Curriculum which Chabot’s Sociology major will adopt: Sociology Transfer Model Curriculum (TMC) REQUIRED CORE: SOCI 110 Introduction to Sociology D10 3 List A Any 2 (6 units): SOCI 115 Social Problems D10 3 SOCI 125 or Math Stat or Soc. Sci. Stat. Introduction to Statistics in Sociology or Elementary Statistics (Sociological, Behavioral, or Social Science Stats preferred) B4 3-4 SOCI 120 or Soc. Sci. Research Methods Introduction to Research Methods (Sociological, Behavioral or Social Science Methods preferred) 3-4 Total Core Units: 9-11 List B Any 2 (6 units): Any “Core” course not used above D10 3-4 SOCI 130 Marriage and Family D10 3 SOCI 140 Introduction to Gender D10, D4 3 SOCI 150 Introduction to Race & Ethnicity D10,D3 3 SOCI 160 Introduction to Crime D10 3 PSYC 170 Social Psychology (may be cross-listed as SOCI) D9 3 Any sociology course articulated as lower division major preparation for the sociology major at a CSU. D10 3 List C 8 3 units Any courses not selected above, any CSU transferable sociology courses, and/or other courses (in or outside the discipline) that are articulated as lower division major preparation for the Sociology major at a CSU (e.g. Cultural Anthropology, General Psychology) or introductory course in the social sciences. D1 – D10 3 Total Minimum Units: 18 Of the courses proposed for this major, Chabot’s Sociology currently offers Soci 1 (Introduction), Soci 2 (Social Problems), Soci 3 (Race and Ethnic Relations) and Soci 4 (Marriage and Family). To adequately meet the requirements for this major, the discipline is proposing offering two additional courses in Sociology- Sociological Research Methods and Introduction to Gender. It is proposed that these courses be offered once a year on alternating semesters. Advantages of offering a major Sociology at Chabot College include: a) provides a clear pathway for our students to transfer to a CSU with a preselected major b) prepares our majors with the necessary tools (i.e. research methods, statistics, critical thinking, etc.) and knowledge to successfully engage in upper division sociology courses c) encourages the CSUs (especially our neighboring institutions- East Bay, San Jose and San Francisco) sociology faculty to engage in dialogue and planning with Chabot sociology faculty. d) encourages all sociology faculty at Chabot (whether full time or adjunct) to be involved in discipline planning e) Fulfills the requirement of offering a TMC at Chabot College Section C – Action Planning Please propose a two-year plan of action and timeline to address any immediate and/or long-term concern(s). This includes activities to assess the CLO(s) to discover a plan of action. It may also include specific activities that address improving CLO(s) and their assessment, that is to say evaluating the CLO(s) and the assessment activities. Examples of activities include: Research and inquiry project – why is this happening? Innovation and Pilot Projects – this is something I want to try Intervention activities such as support services – this is what I want to do about it Program and curriculum modification – this is what I want to do about it 9 10 I. Action Plan Timeline:Detail the timeline for accomplishing your goals PLOs and/or Program Goal(s) Create Sociology TMC Timeline Activity Support Needed to Accomplish These Activities* Outcome(s) Expected Person(s) Responsible Spring 2011ongoing April 2011- to the Curriculum Committee for approval Curriculum Committee Approval Mendoza and Tong Spring 2011 April 2011- to the Curriculum Committee for approval Curriculum Committee Approval Mendoza and Tong New course proposal: Introduction to Gender Spring 2011 April 2011- the Curriculum Committee for approval Curriculum Committee Approval Mendoza and Tong Chabot Sociology Website Spring 2012 – ongoing thereafter Design and create/maintain May need some technical Sociology website for majors and assistance interested students including links to relevant sources including professional organizations, transfer institutions, etc. Website will be used as a Mendoza and Tong recruitment/informational tool to support students and enhance our major The above is the overall Program goal. Within this goal the following activities, changes are planned New course proposal: Sociological Research Methods Implement transfer portion of the Sociology TMC Fall 2011-Spring Collaborate with CSU,EB 2013 Sociology faculty on developing pathway “steps” to assist our majors in transferring Clear understanding and Mendoza and agreement between Chabot and Tong CSU,EB sociologists on the implementation of Sociology TMC at Chabot . Concrete, agreed upon pathway steps for Chabot sociology students to transfer to CSU,EB Implement Sociology TMC at Chabot Fall 2011-Spring Ongoing meetings with discipline 2013 faculty to plan the implementation of the Sociology TMC Increase in the number of sociology majors Clear pathway for majors to transfer Design and disseminate program materials Increased participation by students in on campus and off Informational meetings with 11 Mendoza and Tong Accomplished? Yes/No/In Progress YEAR ONE LEAVE BLANK Chabot counseling as appropriate campus sociology activities Informational meetings each semester with interested students High level of satisfaction of sociology majors with the program Fall 2012 offer new courseSociological Research Methods Spring 2013 offer new courseIntroduction to Gender Spring 2013 student survey on satisfaction, suggestions for the program Definitions of terms: Program Goal = A general statement of what the program hopes to accomplish, for the long-term.It maybe in qualitative(narrative) rather than quantitative (numeric) terms. It may include the integration of several program outcomes, or relate to class scores, credits, units, course completion, retention term to term, progression to next course/level, program completion, degree and certificate completion, transfer, success/scores on licensure exams, job placement, attitudes, fundraising, media promotion, etc. PLO= Program-level Outcome, i.e., what students can do, what knowledge they have, after completing a sequence of courses. It is a subset of the Program Goals, related to student learning. *Types of Support Needed to Accomplish Activities: Training or workshops Publications, library, resources Guidance to support research and/or inquiry projects Technology 12 II. Strategic Plan Goals and Summaries: Which Strategic Plan goals and strategies does your action plan support? Awareness and Access Increase familiarity with Chabot Reach out to underrepresented populations Promote early awareness and college readiness to youth and families Multiple ways to deliver instruction and services for all Student Success Strengthen basic skills development Identify and provide a variety of career paths Increase success for all students in our diverse community Assess student learning outcomes to improve and expand instruction and services Community Partnership Increase experiential learning opportunities Initiate/expand partnerships among the college, businesses and community organizations Promote faculty and staff involvement in college and community activities Engage the community in campus programs and events Vision Leadership and Innovation Improve institutional effectiveness Streamline academic and student support services Professional development to support teaching, learning and operational needs Support effective communication both in the college and the community Provide safe, secure and up-to-date facilities and technology 13 Program Review and Action Planning – YEAR TWO Action Plan Progress Report Division Program Contact Person Date Audience: IPBC; Program Review Committee; Deans/Unit Administrators; Budget Committee Purpose: To provide evidence of progress on from previous year and to provide input into planning for subsequent years. Instructions: If you have completed your unit plan last year, please update your timeline and answer the questions below. If you are updating/changing your timeline, list the appropriate year in which revisions were made. IA. Problem Statement: Summarize your Program Review Year One conclusions. IB. Analysis: If there are any new data or conclusions, what is the basis for these new conclusions? II. List your accomplishments: How do they relate to your program review and PLO work? Please cite any relevant data elements (e.g., efficiency, persistence, success, FT/PT faculty ratios, SLO/PLO assessment results, external accreditation demands, etc.). III. Student Learning Outcomes Inventory Update Acronym Key: SLO = Student Learning Outcome is a general term, for the following three levels of outcomes: CLO = Course-level Outcome, i.e. what a student can do after completing a course PLO= Program-level Outcome, i.e. what a student can do after completing a sequence of courses CWLG = College-wide Learning Goal 14 Percentage of courses in your discipline that have CLOs and rubrics developed:_________ For this information, please see the list of which courses do and do not have CLOs on the SLOAC’s main webpage: http://www.chabotcollege.edu/sloac/default.asp Percentage of courses in your discipline that have the minimum number of CLOs developed: (1 unit = 1 or more CLO, 2 units = 2 or more CLOs, 3 or more units = 3 or more CLOs)_______ For this information, please see the CLO spreadsheet on the SLOAC’s main webpage: http://www.chabotcollege.edu/sloac/default.asp Date the CLO Assessment schedule was submitted:________ For this information, please see the Course-level Outcomes assessment schedules list from the Assessment Progress and Plans webpage: http://www.chabotcollege.edu/sloac/progress.asp Percentage of courses in your discipline that have had all the CLOs assessed within the past three years, as per Chabot’s Assessment policy: _______ For this information, please see Chabot’s Assessment Policy from the SLO/Assessment Guidelines webpage: http://www.chabotcollege.edu/sloac/guidelines.asp Percentage of courses in your discipline that have had all the CLO assessments reflected upon, or discussed with colleagues, within the past three years_______ What questions or investigations arose as a result of these reflections or discussions? Explain: What actions has your discipline determined that might be taken as a result of these reflections, discussions, and insights? Actions planned: What course-level and programmatic strengths have the assessment reflections revealed? Strengths revealed: Percentage of programs within your discipline that have established at least two PLOs, and mapped appropriate CLOs to them:________ For this information, please see the Program-level Outcomes progress page from the Assessment Progress and Plans webpage: http://www.chabotcollege.edu/sloac/progress.asp Which of the CWLGs do your discipline’s CLOs address? _________________________________________________________________________ _________________________________________________________________________ 15 In which if any of the College-wide Learning Goals Faculty Inquiry Groups have discipline member(s) participated? _________________________________________________________________________ _________________________________________________________________________ Insights gained: VII. Academic Learning Support What kinds of academic learning support does your discipline use or require to help students succeed (e.g., tutoring, learning assistants, student assistants, peer advisors, lab support, supplemental instruction, peer-led team learning, peer advisors)? How many hours per semester do you use and/or how many hours per semester do you need? Explain: IV. External Data Cite any relevant external data that affects your program (e.g., labor market data, community demand, employment growth, external accreditation demands, etc.). 16 V. Action Plan Timeline Update: Cut and paste your previous timeline from Year One and update the “Accomplished?” column. List any new PLOs or program goals and activities you may have in the second chart. PLOs and/or Program Goal(s) from Year One Timeline Activity Support Needed to Accomplish these Activities* Outcome(s) Expected Person(s) Responsible Accomplished? Yes/No/In Progress New PLOs and/or Program Goal(s) Timeline Activity Support Needed to Accomplish these Activities* Outcome(s) Expected Person(s) Responsible Accomplished? Yes/No/In Progress YEAR TWO LEAVE BLANK 17 Definitions of terms: 1. Program Goal = A general statement of what the program hopes to accomplish, for the long-term. It may be in qualitative (narrative) rather than quantitative (numeric) terms. It may include the integration of several program outcomes, or relate to class scores, credits, units, course completion, retention term to term, progression to next course/level, program completion, degree and certificate completion, transfer, success/scores on licensure exams, job placement, attitudes, fundraising, media promotion, etc. PLO = Program-level Outcome, i.e., what students can do, what knowledge they have, after completing a sequence of courses. It is a subset of the Program Goals, related to student learning. *Types of Support Needed to Accomplish Activities: Training or workshops Publications, library, resources Guidance to support research and/or inquiry projects Technology 12 Program Review and Action Planning – YEAR THREE Final Summary Report Division Program Contact Person Date I. Reflect upon the last three years' analysis and activities. II. Briefly summarize the accomplishments of the discipline, and how they relate to the review of the program, the program-level outcomes (PLOs) and course-level outcomes (CLOs). III. Please list what best practices (e.g., strategies, activities, intervention, elements, etc.) you would recommend? What was challenging? Was there a barrier(s) to success? Best practices: Challenges/Barriers to Success: IV. Next Steps: Recommendations for program and institutional improvement. Program Improvement: Institutional Improvement: 13