Health standards report Copyright © RAIL SAFETY AND STANDARDS BOARD LTD. 2013 ALL RIGHTS RESERVED This publication may be reproduced free of charge for research, private study or for internal circulation within an organisation. This is subject to it being reproduced and referenced accurately and not being used in a misleading context. The material must be acknowledged as the copyright of Rail Safety and Standards Board and the title of the publication specified accordingly. For any other use of the material please apply to RSSB's Industry strategy team for permission. Any additional queries can be directed to enquirydesk@rssb.co.uk. This publication can be accessed via the RSSB website: www.rssb.co.uk. Table of Contents Health standards report Introduction and purpose of report .................................................................................1 Findings and recommendations ......................................................................................1 The current UK position on rail fitness standards ...........................................................1 Railway group standards for medical fitness ............................................................1 Flexibility to operate standards ..................................................................................1 Changes in rail standards ..........................................................................................2 Non-RSSB UK rail medical fitness standards ............................................................2 Scope of UK medical fitness standards .....................................................................3 Clinical effectiveness and the rail industry ......................................................................3 What is clinical effectiveness? ...................................................................................3 Who is responsible for clinical effectiveness? ...........................................................4 What about clinical effectiveness in occupational health? .........................................4 How has clinical effectiveness influenced medical practice? .....................................4 Clinical effectiveness and quality assurance in OH practice ......................................4 Australian rail fitness standards ......................................................................................5 Fitness categories ......................................................................................................5 Structure of Australian rail fitness standards .............................................................6 Medical guidance in the Australian rail fitness standards ..........................................6 New Zealand and Canada ........................................................................................6 Healthcare systems comparator ................................................................................7 Guidance to OH practitioners regarding the railway work environments ...................7 Constructing Better Health .............................................................................................8 What is Constructing Better Health? ..........................................................................8 Ownership of CBH .....................................................................................................8 Content of CBH ..........................................................................................................8 Continuity of CBH ......................................................................................................8 Guidance for managers in CBH .................................................................................8 Standards and CBH ...................................................................................................8 Coverage of occupational health in CBH ...................................................................9 Matrix of jobs in CBH .................................................................................................9 Lessons from CBH for railway occupational health practice ......................................9 Summary: the potential for CBH approach in railway health practice ........................9 Conclusions .....................................................................................................................10 Workforce health and wellbeing project Health standards report Introduction and purpose of report This report has been prepared to provide information to improve health policies and standards use within the rail industry. It will examine how rail organisations can improve health management, through the development and enhancement of health policies and standards. It will also look at how the quality of health practice can be improved by the development of supportive guidance and information. Findings and recommendations The report reviews the current UK position on rail fitness standards, then focusses on two external initiatives, Constructing Better Health (CBH) and the ‘Australian national standard for health assessment of rail safety workers’, as well as considering the impact of the clinical effectiveness initiative. The current UK position on rail fitness standards Railway group standards for medical fitness Medical fitness to operate trains has been a concern of railway organisations since the early days of the railways. The railway group standards (RGS) for medical fitness have been managed by RSSB since its inception in 2003. Since then, apart from the usual minor revisions, there have been major alterations to structure and content of the standards, such that currently there are just two standards: GO/RT3451 covering Train Movement and GE/RT8070 covering Testing Railway Safety Critical Workers for Drugs and Alcohol. Flexibility to operate standards In particular, a number of vocational standards have been combined into the current Train movement standard GO/RT 3451. This offers flexibility to railway organisations to operate standards as they see fit, although in practice, most railway organisations have been disinterested in taking full advantage of the flexibility. For example, following the development of the RSSB research project Managing the risk associated with sudden incapacity in safety critical occupations (T663), individual rail organisations failed to significantly improve the practical interpretation of managing the risks associated with incapacitation. RSSB 1 Health standards report The extent to which individual rail organisations have the capacity to take advantage of the practical implications of such a flexibility may be limited in view of the lack of in-house senior occupational health (OH) expertise in most railway organisations. In fact one of the interviewees for the fieldwork undertaken for the Health relationships report would prefer to return to a more prescriptive and wide-ranging portfolio of medical fitness standards. 2 Changes in rail standards Frequent changes to standards creates a special difficulty for occupational health practitioners; they may have a portfolio which covers many industries and within which railway organisations may comprise just a small part. Recommendation 1 Flexibility Industry should consider whether they value, or are able to use, the maximum flexibility in setting standards, or would industry be more effective if it returned to a more prescriptive and detailed approach. Non-RSSB UK rail medical fitness standards Additionally, railway occupational health practitioners may need to be aware of the six medical fitness standards utilised by Network Rail (Competence Specific Medical Fitness Requirements NR/L2/OHS/00124 (Issue 2)) and the five medical fitness standards enforced by TfL (S1601, S1602, S1603, S1604, S1605), together with the Guidance used by the Heritage Railway Association. Separate medical fitness standards may also be maintained by operators of other guided transport systems such as light rail and Tramway operations. Such complexity makes a relatively simple medical assessment task ie that of undertaking an individual medical risk assessment against a standard for safety critical work, quite challenging for an occupational health practitioner, however well-qualified or experienced who may have difficulty keeping up with changes interpreting different hearing standards for example, especially if they are only spending a small proportion of their time in the industry. The question has to be asked as to whether it is possible to align and converge all of these standards and to satisfy those railway organisations who feel that the standards as currently maintained by RSSB are not sufficiently wide-ranging or comprehensive. For this reason, the study considers in some depth the Australian rail fitness standards, which cover all guided transport in Australia including heritage and light railways with just four categories of worker and a very detailed and prescriptive set of medical guidance for occupational health practitioners. RSSB Recommendation 2 Scope of railway Industry should consider the introduction of a more uniform and/ or/less complex range of medical standards which would cover the whole industry (including TfL light rail and heritage railways) and make the recruitment and management of occupational health providers much easier. Scope of UK medical fitness standards The medical fitness standards managed by RSSB and others are restricted to the implications for safety critical work. They do not relate to the important agendas recently identified by the Office of Rail Regulation (ORR) concerning the adverse effects of work on health and wellbeing. This point is picked up by the CBH standards, which also include standards referable to wellbeing, sickness absence and the adverse effects of work on health. Some of these standards are covered by statutory obligations (for example lead, asbestos, vibration, COSHH) but some, which may not be spelled-out in quite the same way, are dependent on making a suitable and sufficient risk assessment (for example ergonomics, respiratory and skin surveillance). It seems that many UK rail organisations have quite extensive occupational health support, but this is largely restricted to the management of sickness absence, together with consideration of medical fitness for undertaking safety critical tasks both pre-placement and whilst in service. The report will explore the potential for following a similar approach to CBH in extending the existing mandatory standards to include voluntary standards which would apply to well-being and the adverse effects of work on health. Recommendation 3 Scope of health The rail industry should consider the usefulness of introducing voluntary standards for those areas of health management identified by the ORR as in need of development but are not covered by industry standards/guidance. Clinical effectiveness and the rail industry What is clinical effectiveness? Clinical practice for the last 25 years has been driven by an initiative called clinical effectiveness. This is about evidencebased practice which requires the undertaking of focused medical research, and putting this research into practice by identifying the most appropriate processes for delivering effective and costeffective clinical outcomes and pathways for care. Clinical guidance is provided to clinicians by a number of sponsoring organisations often paid for by the government, such as the National Institute for Health and Clinical Excellence (NICE). RSSB 3 Health standards report Who is responsible for clinical effectiveness? Organisations such as NICE develop clinical guidance documents, using evidence-based methods, incorporating clinical research, with the aim of improving clinical effectiveness, which includes not just what works, but at what price and thus sometimes decisions can be quite controversial. What about clinical effectiveness in occupational health? In recent years, a number of organisations such as the Health and Work Development Unit at the Royal College of physicians, the British Occupational Health Research Foundation (BOHRF, actually now closed) and NHS Plus have developed clinical guidance specifically for workplace health, again often with government or charity funding. So far, no organisation has undertaken such work especially focused on the needs of the railway industry, although much of the material which has appeared as clinical guidance in RSSB documents, supporting existing medical standards, could be described in this category. How has clinical effectiveness influenced medical practice? It is no longer considered acceptable medical practice to make decisions outside of clinical guidance. Rail physicians will therefore often consult and even cite other documents from comparator environments, such as the DVLA guidance known as ’at a glance’, and clinical guidance prepared for other safety critical settings, for example the Armed Forces, aviation and maritime settings. Recommendation 4 The rail industry might want to consider whether they should be Clinical excellence in rail more involved in the development of specific clinical effectiveness and guidance material related to the management of health in rail organisations and infrastructure providers. This decision should also bear in mind the considerable cost involved, the current low quantum of academic occupational health practice in the UK, and the absence of a particular institution focused on the needs of rail industry. Clinical effectiveness and quality assurance in OH practice 4 RSSB The clinical effectiveness initiative (which was led by the Department of Health) has also encompassed the evaluation of clinical practice itself, leading to the development of quality standards. One initiative is the Safe, Effective, Quality, Occupational Health Services (SEQOHS), developed by the Royal College of Physicians on behalf of the Faculty of Occupational Medicine, specifically to cover occupational health practice. This has rapidly been accepted by purchasers and providers as a universal standard (possibly eclipsing the need for a separate Link-up). This scheme is a system of voluntary accreditation intended to benchmark and kitemark occupational health services, covering a range of domains including: Business probity, Information governance, People, Facilities and equipment, Relationships with purchasers, Relationships with workers. This scheme has been taken up widely across the occupational health industry and is likely to become virtually universal in a short period of time. Recommendation 5 Clinical excellence in OH provision The rail industry should consider integrating Link-up into the SEQOHS scheme, possibly by having an additional specialised rail domain, in a similar way to the specialised NHS domain used by NHS occupational health units. The rail industry might want to consider whether they should be more involved in the development of clinical effectiveness and guidance material, including the possibility of developing clinical guidance equal in scope range and authority to that available overseas. Australian rail fitness standards The Australian medical rail fitness standards, (latest edition October 2012) have been in existence for almost 10 years, and are orientated around fitness to undertake safety critical work. There is no consideration of the adverse effects of work on health, and the reader is referred elsewhere for advice on this aspect of workplace health. Likewise there is no mention of the management of sickness absence and little consideration of the broader aspects of wellbeing other than the direct impact of lifestyle issues such as alcohol. Fitness categories The Australian rail fitness standards are centred around four categories. These are: 1 Category one workers require high levels of attentiveness to the task and for whom sudden incapacity or collapse, such as from a heart attack or blackout may result in serious incidents affecting the public or the rail network, for example, single operator train driver. 2 Category two workers also require high levels of attentiveness but for whom there are failsafe mechanisms or the nature of their duties ensures that sudden incapacity or collapse will not affect the safety of the rail network for example, signallers. 3 Category three workers are normally around the track personnel (ATTP) who operate in an environment where RSSB 5 Health standards report they may be at risk from moving rolling stock. As with category one and two they are required to have health assessments to identify relevant health risks. 4 Category four workers are ATTP workers who do not actually work around the track and hence are not at risk from moving rolling stock and therefore are not required to have health assessment under this standard. The areas in which they work are areas which have been risk assessed to identify hazards and where controls are in place to ensure that any person working in or transiting the area is of minimal risk from moving rolling stock. 6 Structure of Australian rail fitness standards The Australian rail fitness standards document was designed for use by occupational physicians employed by the railway organisation or its occupational health contractors. It covers the systems for managing medical fitness by a railway organisation, and includes a detailed gazetteer of medical conditions, similar to that set out by the DVLA guidance. The standards include clear directions as to how the medical conditions will impact on each of four categories of rail worker as set out above. Medical guidance in the Australian rail fitness standards Accompanying these standards, and carefully developed so as to support them, there is a large body of fully referenced supportive medical guidance which refers to each of these categories in respect of each medical condition. This approach is quite prescriptive, although the individual practitioner will undertake an individual risk assessment where appropriate. This body of Australian rail medical guidance is of potential value to UK occupational health practitioners, as it provides a source of information to supplement existing online guidance from the DVLA. Since it is fully referenced to medical literature it will be of advantage to practitioners who need to justify the individual medical risk assessment. New Zealand and Canada There is also a detailed medical standards document covering the New Zealand Railways, (from a country with a very similar healthcare system to the UK). The Railways of Canada, through their national government organisation, also supports a large medical rules document which is less prescriptive than the Australian and New Zealand standards documents. In Canada there are no medical standards as such; the rules document essentially serves as guidelines for the Chief Medical Officers of Canadian railroads when carrying out fitness assessments either directly or via reports obtained from treating physicians. RSSB Healthcare systems comparator Australia and New Zealand’s healthcare systems are similar to the UK’s, and are based on the principle of universally accessible primary care, which gatekeeps the more expensive secondary care. Canada has a healthcare system which is different from UK practice, being closer to the US system and less dependent on gatekeepered primary care. Again none of these medical fitness documents cover areas beyond fitness to undertake safety critical work, and they do not venture into the areas of wellbeing/sickness absence or the adverse effects of work on health. Guidance to OH The Australian rail fitness standards illustrate the work practitioners regarding the environments to be found on the railway, for example, they railway work environments include cab design, controls and track placements. This information covers the whole range of guidance systems, including tramways. Recommendation 6 Development of clinical guidance The rail industry should consider the scope for developing material specifically targeted at occupational health professionals, illustrating railway environments, cab design, and job design and tasks, to help provide guidance to railway medical professionals who do not have direct access to these environments. The rail industry should consider whether the four categories in the Australian rail fitness standards (which represents a considerable simplification of the standards applicable in the UK) could be adapted in the UK to enable the provision of a more uniform service. This would require discussions taking place with the owners of the other medical fitness standards, particularly Network Rail (NR), Transport for London (TfL), The Heritage Railway Association (HRA) and the operators of the various light railways and tramways, to explore the scope for any common interest. The rail industry should consider whether the UK could collaborate with Australia, New Zealand or Canada, or all three, in developing joint clinical guidance and/or medical fitness standards in future which could also cover TfL, NR, HRA and tramways/light rail. RSSB 7 Health standards report Constructing Better Health 8 What is Constructing Better Health? Constructing Better Health (CBH) is a complete occupational health management toolkit designed for an industry with a low starting baseline on workers’ health issues. It is well resourced and promoted by a high level body which provides on-going team support in return for various membership fees. Ownership of CBH CBH has been accepted by the construction industry, and where used, given rise to a sense of pride. In most cases it seems to have been taken up at the highest level and is commonly held within the portfolio of a Board member. A senior interviewee quoted that health was his number one priority. Content of CBH The OH advice which CBH contains is cogent, easy to understand and sets out clear principles and directions to follow. It is not a book of reference full of occupational health advice, but a clearly written guide as to what to obtain, why and how to obtain such advice. and is written by some of the occupational health professionals’ senior leaders (Ray Quinlan and Geoff Davies). It is written from the perspective of the specialty of occupational health rather than from the perspective of an outsider (unlike Management of Health Needs or the web pages about occupational health on the ORR website). Continuity of CBH Because CBH is a membership organisation, it employs staff who have a responsibility for continually updating the information and the other products which it sells, by contrast for example, with governmental websites, which may not enjoy this level of support. Guidance for managers in CBH CBH sets the tasks of managing health out clearly in a step-bystep fashion for those unfamiliar this field. It tells managers exactly what they must do, explains why they must do it, how to go about doing it or how to engage somebody who can do it for them. There is lots of back-up support provided in return for the membership fees. Standards and CBH CBH sets out a number of standards, some of which are ‘must do’s’. The ‘must do’s’ are set out in legislation and relate to significant hazards such as lead or asbestos and others which are not backed by statute but which are also important. CBH does not make clear in each case as to the exact mandatory nature of each standard, which acts to encourage a previously non-compliant industry long associated with harming its workforce, to overcomply. RSSB Coverage of occupational health in CBH CBH provides a continuous spectrum covering the effects of work on health, wellbeing (including sickness absence management) and fitness for work, including safety critical work. Membership of the scheme provides access to the scheme’s accredited Occupational Health service providers (OHSPs). For accredited OHSPs, who are members, the scheme provides access to the market place of corporate and affiliate members. Matrix of jobs in CBH The matrix is especially effective at mapping out the various jobs undertaken in the construction industry, and their needs for occupational health and linking this to the standards. Lessons from CBH for railway occupational health practice It is still early days as regards the initiative, and its final evaluation including costs and impact has yet to be determined. The CBH scheme is especially good for infrastructure providers as they are often also construction people and has already had a considerable impact on the new construction and renewal side of the rail industry. The matrix, as already developed, already overlaps with the needs of the railway infrastructure industry, and could fairly easily be extended to cover rail organisations. For TOCs/FOCs, there is a long history of an occupational health presence oriented towards ensuring the fitness of safety critical personnel and managing attendance, two functions which are sometimes in conflict with each other. As regards the broad determinants of wellbeing and the adverse effects of work on health, where some TOCs may be less compliant, the problem could be one of lack of knowledge or some cases, no positive choice is made. Additionally, the language of CBH is orientated around the needs of the construction trade which it is culturally quite different from for example, train operators. There is little crossover with the range of jobs, and before CBH could be applied to train and freight operators, the range of range of jobs focussed in the jobs matrix would need to be considerably extended, and the culture and language re-orientated to match that of rail organisations. Summary: the potential for CBH approach in railway health practice CBH is a useful resource which has already led to a considerable improvement in the approach of the construction industry to occupational health. This has had a knock-on effect already on the infrastructure providers, guided as they are by Network Rail itself. However, although CBH provides a potentially useful resource for train and RSSB 9 Health standards report freight operating companies, culturally it is not written for the rail organisation audience who already have access through their professional occupational health providers to very senior occupational health practitioners, who could provide the expertise necessary to transform their management of health, and to encompass those areas which are covered less well at present, particularly the management of the adverse effects of work on health, and the broader determinants of well-being. Recommendation 7 Managing the effects of work on health The industry should consider asking RSSB to develop a ‘rail organisations’ version of CBH, perhaps by adapting and extending the original material, and contextualising and badging it to meet the rail organisation’s culture. This would lead to an improved focus on the adverse effects of work on health (for which appropriate standards are included in CBH), and which through risk assessment might increase the quantum of health surveillance being bought through occupational health. As CBH is a membership organisation, this would add to the costs of the industry but it would help rail organisations to make better use of the expertise of their existing OH providers. Industry should consider commissioning extension of the jobs matrix in CBH, to apply to the needs of rail organisations, which would provide a structure within which to risk assess the various forms of employment undertaken within rail organisations. This would provide a focus for health surveillance activity, and would complement the risk assessments which are required for workplaces and health and safety regulation. Conclusions 10 RSSB CBH and the Australian rail fitness standards together offer an approach to creating a management structure for delivering comprehensive occupational health in the rail industry. The Australian standards are a source of relevant clinical guidance to enable an occupational health practitioner to reach an evidencebased conclusion when faced with many different clinical dilemmas. However, these standards and guidance are entirely focussed on the issue of workers' fitness for safety-critical work and does not attempt to cover the important area of the adverse effects of work on health or the wider dimensions of wellbeing. CBH offers an approach moulded to the needs of the construction trade, ensuring that by means of voluntary and mandatory standards, the whole of the field of occupational health is fully covered. Recommendation 8 Increased health provision through standards It is worth considering the current railway health standards regime in light of the different perspectives available from other industries. Can the regime be altered to create more effective health provision? Industry should consider combining the approach of CBH and the Australian rail fitness standards to create an integrated product focussed on the needs of the industry. This may include: Voluntary and mandatory standards for rail workers occupational health provision A simplified system of classifying rail workers' safety standard encompassing the needs of the whole industry Comprehensive clinical guidance for occupational health professionals and detailed information for them on job roles and locations in the industry. RSSB 11 Health standards report 12 RSSB RSSB Workforce health and wellbeing project Block 2 Angel Square 1 Torrens Street London EC1V 1NY enquirydesk@rssb.co.uk www.rssb.co.uk