SETU REVIEW – PHASE 2 – NEW SCREENING AND DISTRIBUTION PROCESSES The Strategic Review of SETU recommended changes to the screening and distribution processes in order to: Further protective action Reduce the workload in ADEs’ offices for additional screening and distribution; Qualitative data reports cannot be printed as control is lost once printed and may be seen on a local printer or the desk of an authorised person. Ensure the qualitative data can be provided with the quantitative data; Protect educators from breaches of privacy, publication of defamatory material, and maintain their wellbeing. Changes to screening process University Planning and Statistics will conduct a twostage screening process. An automated screening against the Offensive Words database to flag potentially offensive material. A second, manual screening of all qualitative data by trained staff will remove material flagged by the automated process, or is offensive when read in context, or that is not a comment on the teaching of the unit. It is important to note that this process cannot remove all offensive material, as some material will only be offensive when read within the local context of the unit. ADEs and Chief Examiners /Unit Co-ordinators need to exercise their judgement as to if and how an educator will access the qualitative data if there have been issues at the local level that may affect their wellbeing. Benefits of the changes The changes enable a more proactive approach to the management of issues related to privacy, defamation and staff wellbeing that may arise through the distribution of SETU results. By publishing the line of management it is clear who will have access to the SETU qualitative data. ADEs maintain their authority and responsibility for determining who sees the qualitative data and allows for variation of practice between faculties. Material can be shared within the line of management and cannot be considered defamatory – if it is published to anyone outside of that line of management then an educator may have a case of being defamed. Under State privacy legislation individuals have the right to know if personal information is being collected about them. They have rights of access to the information and to change anything that is incorrect. See http://www.privacy.monash.edu.au/guidelines/ collection-personal-information.html The reports cannot be emailed, rather they should be saved to a drive with password protection, and the password only made available to the people in the line of management. Resources for supporting staff wellbeing will be available on the SETU intranet as well as in regular communication from UPS. Line of management (qualified privilege) Material can be communicated to people where there is a relationship between the speaker and the audience and the communications are necessary in order to proceed with the business at hand. Roles that can be included in the line of management (beyond the ADE and CE) are the Dean, Heads of School/Departments, Unit Coordinators, the teaching team and their performance supervisors. Action required of ADEs Determine and publish the line of management structure for units in the faculty by the end of Week 8 (this will be the people to whom qualified privilege extends). ADEs retain the right and responsibility to withhold access to qualitative data where the wellbeing of staff may be affected by seeing specific comments, or that overall are very negative. By the end of Week 8, notify all educators involved in units to be evaluated that personal information may be collected on them through the open comments by students. Confirm the name of the Chief Examiner / Unit Co-ordinator (the nominee) with University Planning and Statistics. The qualitative and quantitative data will be sent to the nominee at the same time as ADEs receive the data. The nominee is then responsible for enabling access to the data for the unit to the roles specified in the faculty’s line of management structure. For further information contact Elizabeth Toy, Learning and Teaching Quality Manager, Office of the Vice-Provost (Learning and Teaching), on 9903 4493. 12/10/2015