AGENDA ITEM: A5
MEETING:
RSSB Board Meeting
DATE:
08 May 2014
SUBJECT:
Company Objectives
SPONSOR:
Chris Fenton
AUTHOR:
Anson Jack/Chris Fenton
1.
Purpose of the paper
1.1
To approve RSSB Company Objectives for 2014/15 that will be used to drive
improvement activities, delivery priorities and assessment of company and
individual executive bonuses.
2.
Background
2.1
In prior years RSSB has used a task based approach at department level to
set Company Objectives, generating over 100 individual objectives. Whilst this
has the advantage of providing a comprehensive set of activities it does less
to encourage an improvement culture based on outcomes and an integrated
approach to delivering support to the industry and members.
2.2
Against the background of a newly approved strategic business plan, a new
chief executive and the start of CP5 outlining new targets it is appropriate to
re-focus Company Objectives onto outcome based objectives.
3.
Proposal
3.1
The Company Objectives are shown in table 1, alongside the KPI and/or
milestone against which they will be assessed. The objectives have been set
recognising:

the shall and may functions of RSSB outlined in the strategic business
plan

the priorities set by the new chief executive:
o People - maintaining and improving technical excellence
o Customer – increasing responsiveness and communication
o Being an effective and efficient organisation

Feedback from members, especially the need for increased
understanding of RSSB and its products and services.
3.2
The objectives are broad in nature to reflect the outcome focused approach
and to support an integrated approach. The broad objectives are used to
identify specific improvement priorities and a series of projects. The priorities
are listed in Table 2. This is not a comprehensive list but illustrates topics
RSSB Board Meeting Final: 08 May 2014
Page 1 of 3
AGENDA ITEM: A5
which will receive increased executive attention. Alongside these the day to
day activities (from risk modelling to CIRAS) and specific high priority
programmes (e.g. ERTMS, driver training development) continue.
Table 1
Strategy - Shall
Strategy - May
Customer
Delivery
People
Company Objectives
Objective
KPI/Milestone examples
Support reduction of safety risk on the
GB rail network
SSRG/DRSG Objectives/
Evaluation / Reductions in risk
Improve understanding of risk as a
basis for decision making
Customer Survey / Training
courses delivered / Delivery of
revised TSD and CSM REA
guidance
Develop standards that promote a safe
and efficient rail system
ISCC Evaluation / Way forward
with all standards / Delivery
against standards programme
of work
Effective management of innovation to
deliver Rail Technical Strategy
TSLG Evaluation / customer
surveys / annual update on
RTS
Deliver cross-industry research and
development programme
Progress against DfT agreed
objectives
Develop cross industry approaches to
improve efficiency and performance
RISAS, Health and Wellbeing,
PTI etc Milestones
Promote sustainability in rail
SDSG Evaluation
Represent the whole rail system
Customer Survey / Number of
members
Be relevant and responsive to industry
needs
Customer Survey / show
relationship to industry
objectives
Increase understanding of and
satisfaction with products and services
Customer Survey / Growing
membership
Operate effectively and efficiently to provide Work within budget / Resource
value for money for members and other
planning implemented
funders
Attract, develop and motivate a critical
mass of technical & professional
expertise
RSSB Board Meeting Final: 08 May 2014
Staff Surveys / Turnover /
Attendance
Page 2 of 3
AGENDA ITEM: A5
Table 2
Improvement Priorities
Align risk models to industry priorities
Ensure risk models and data analysis processes are efficient and robust
Accelerate Standards simplification and ease of implementation/comprehension
Align/simplify European TSI and GB Rail standards and processes
Manage innovation process aligned to industry strategy and RTS
Simplify interfaces (RDG/RSG/NR) for management of innovation
Develop business cases for cross-industry initiatives
Understand industry approach to supplier assurance
Integrate sustainability principles into RSSB groups
Increase membership across all sectors of rail industry
Increased "engagement" with members and stakeholders at all levels
Develop clear messages and channels for RSSB products and services
Understand and benchmark current performance
Improve use of technology, working practise and environment to drive efficiency
Understand resources, their utilisation, forward commitment and priorities
Understand core skills and features of RSSB. Develop strengths; address weaknesses or outsource/cease
Align skills and organisation to CP5 priorities.
Manage interfaces and identify duplication with other industry bodies (RDG/RSG/NR …)
Achieve the right balance of technical//commercial and experience/new perspective skills
Be seen as a dynamic and career enhancing employer
Develop and reward talent; manage performance
3.3
The Company Objectives will be used to assess the company bonus for all
employees using KPI’s and milestones in table 1. A separate paper to the
Remuneration Committee proposes that the Company Objectives will be used
to assess 60% of individual bonuses (previously 100%) with 40% based on
personal objectives aligned to these and personal development.
4.
Recommendation
4.1
The board is asked to DISCUSS and APPROVE the Company Objectives.
RSSB Board Meeting Final: 08 May 2014
Page 3 of 3